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Infrastructure support specialist vs application support specialist

The differences between infrastructure support specialists and application support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure support specialist and an application support specialist. Additionally, an infrastructure support specialist has an average salary of $94,997, which is higher than the $81,820 average annual salary of an application support specialist.

The top three skills for an infrastructure support specialist include infrastructure support, troubleshoot and cloud. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Infrastructure support specialist vs application support specialist overview

Infrastructure Support SpecialistApplication Support Specialist
Yearly salary$94,997$81,820
Hourly rate$45.67$39.34
Growth rate10%10%
Number of jobs135,837118,322
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 63%
Average age4242
Years of experience22

What does an infrastructure support specialist do?

An infrastructure support specialist generally plays a support role in the IT world, with "support" here not referring to an auxiliary role. They also help with the management and usability of organizational data and information. Their primary responsibility is to make sure the business goals of the company or enterprise are met by ensuring all data centers are functional, including elements such as network systems, software, hardware, and data storage facilities. They may also have to carry out complex technical evaluations and suggest proposed physical architectures along with elaborate designs.

What does an application support specialist do?

An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.

Infrastructure support specialist vs application support specialist salary

Infrastructure support specialists and application support specialists have different pay scales, as shown below.

Infrastructure Support SpecialistApplication Support Specialist
Average salary$94,997$81,820
Salary rangeBetween $68,000 And $130,000Between $52,000 And $127,000
Highest paying CityJersey City, NJCupertino, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyBarclaysMeta
Best paying industryFinanceFinance

Differences between infrastructure support specialist and application support specialist education

There are a few differences between an infrastructure support specialist and an application support specialist in terms of educational background:

Infrastructure Support SpecialistApplication Support Specialist
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Infrastructure support specialist vs application support specialist demographics

Here are the differences between infrastructure support specialists' and application support specialists' demographics:

Infrastructure Support SpecialistApplication Support Specialist
Average age4242
Gender ratioMale, 89.4% Female, 10.6%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 13.4% White, 53.5% American Indian and Alaska Native, 0.4%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between infrastructure support specialist and application support specialist duties and responsibilities

Infrastructure support specialist example responsibilities.

  • Manage SharePoint with current information of projects, plans and updates.
  • Create service requests in CRM application to reflect report issues and manage customer expectations throughout escalation and/or resolution.
  • Act as leader for Linux working group in support of Linux CadNav servers.
  • Supervise and maintain all office PC systems including hardware, software, configuration, updates, and patches.
  • Work include, hooking up remote engineering offices to the network via DSL, PC software and hardware installs.
  • Recommend enhancements to improve level and quality of service including a separate SQL reporting server that drastically improve server performance.
  • Show more

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Show more

Infrastructure support specialist vs application support specialist skills

Common infrastructure support specialist skills
  • Infrastructure Support, 9%
  • Troubleshoot, 8%
  • Cloud, 7%
  • Technical Support, 5%
  • Linux, 5%
  • Windows Server, 4%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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