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The differences between infrastructure support specialists and infrastructure analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure support specialist and an infrastructure analyst. Additionally, an infrastructure support specialist has an average salary of $94,997, which is higher than the $70,283 average annual salary of an infrastructure analyst.
The top three skills for an infrastructure support specialist include infrastructure support, troubleshoot and cloud. The most important skills for an infrastructure analyst are customer service, troubleshoot, and azure.
| Infrastructure Support Specialist | Infrastructure Analyst | |
| Yearly salary | $94,997 | $70,283 |
| Hourly rate | $45.67 | $33.79 |
| Growth rate | 10% | 10% |
| Number of jobs | 135,837 | 78,728 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 50% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An infrastructure support specialist generally plays a support role in the IT world, with "support" here not referring to an auxiliary role. They also help with the management and usability of organizational data and information. Their primary responsibility is to make sure the business goals of the company or enterprise are met by ensuring all data centers are functional, including elements such as network systems, software, hardware, and data storage facilities. They may also have to carry out complex technical evaluations and suggest proposed physical architectures along with elaborate designs.
An infrastructure analyst utilizes their computer systems expertise to identify issues and determine immediate corrective measures over a company's private network. Their responsibilities revolve around performing research and analysis to identify vulnerabilities or areas needing improvements, monitoring the company's network, coordinating with different departments to gather data, responding to complaints and issues, troubleshooting, and implementing solutions in the system. Furthermore, as an infrastructure analyst, it is essential to produce progress reports and presentations, all while adhering to the company's policies and regulations.
Infrastructure support specialists and infrastructure analysts have different pay scales, as shown below.
| Infrastructure Support Specialist | Infrastructure Analyst | |
| Average salary | $94,997 | $70,283 |
| Salary range | Between $68,000 And $130,000 | Between $49,000 And $99,000 |
| Highest paying City | Jersey City, NJ | Bellevue, WA |
| Highest paying state | California | Washington |
| Best paying company | Barclays | Meta |
| Best paying industry | Finance | Finance |
There are a few differences between an infrastructure support specialist and an infrastructure analyst in terms of educational background:
| Infrastructure Support Specialist | Infrastructure Analyst | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 50% |
| Most common major | Business | Computer Science |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between infrastructure support specialists' and infrastructure analysts' demographics:
| Infrastructure Support Specialist | Infrastructure Analyst | |
| Average age | 42 | 42 |
| Gender ratio | Male, 89.4% Female, 10.6% | Male, 82.9% Female, 17.1% |
| Race ratio | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 13.4% White, 53.5% American Indian and Alaska Native, 0.4% | Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |