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Infrastructure support specialist vs infrastructure analyst

The differences between infrastructure support specialists and infrastructure analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an infrastructure support specialist and an infrastructure analyst. Additionally, an infrastructure support specialist has an average salary of $94,997, which is higher than the $70,283 average annual salary of an infrastructure analyst.

The top three skills for an infrastructure support specialist include infrastructure support, troubleshoot and cloud. The most important skills for an infrastructure analyst are customer service, troubleshoot, and azure.

Infrastructure support specialist vs infrastructure analyst overview

Infrastructure Support SpecialistInfrastructure Analyst
Yearly salary$94,997$70,283
Hourly rate$45.67$33.79
Growth rate10%10%
Number of jobs135,83778,728
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 50%
Average age4242
Years of experience22

What does an infrastructure support specialist do?

An infrastructure support specialist generally plays a support role in the IT world, with "support" here not referring to an auxiliary role. They also help with the management and usability of organizational data and information. Their primary responsibility is to make sure the business goals of the company or enterprise are met by ensuring all data centers are functional, including elements such as network systems, software, hardware, and data storage facilities. They may also have to carry out complex technical evaluations and suggest proposed physical architectures along with elaborate designs.

What does an infrastructure analyst do?

An infrastructure analyst utilizes their computer systems expertise to identify issues and determine immediate corrective measures over a company's private network. Their responsibilities revolve around performing research and analysis to identify vulnerabilities or areas needing improvements, monitoring the company's network, coordinating with different departments to gather data, responding to complaints and issues, troubleshooting, and implementing solutions in the system. Furthermore, as an infrastructure analyst, it is essential to produce progress reports and presentations, all while adhering to the company's policies and regulations.

Infrastructure support specialist vs infrastructure analyst salary

Infrastructure support specialists and infrastructure analysts have different pay scales, as shown below.

Infrastructure Support SpecialistInfrastructure Analyst
Average salary$94,997$70,283
Salary rangeBetween $68,000 And $130,000Between $49,000 And $99,000
Highest paying CityJersey City, NJBellevue, WA
Highest paying stateCaliforniaWashington
Best paying companyBarclaysMeta
Best paying industryFinanceFinance

Differences between infrastructure support specialist and infrastructure analyst education

There are a few differences between an infrastructure support specialist and an infrastructure analyst in terms of educational background:

Infrastructure Support SpecialistInfrastructure Analyst
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 50%
Most common majorBusinessComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Infrastructure support specialist vs infrastructure analyst demographics

Here are the differences between infrastructure support specialists' and infrastructure analysts' demographics:

Infrastructure Support SpecialistInfrastructure Analyst
Average age4242
Gender ratioMale, 89.4% Female, 10.6%Male, 82.9% Female, 17.1%
Race ratioBlack or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.6% Asian, 13.4% White, 53.5% American Indian and Alaska Native, 0.4%Black or African American, 11.8% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 11.6% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between infrastructure support specialist and infrastructure analyst duties and responsibilities

Infrastructure support specialist example responsibilities.

  • Manage SharePoint with current information of projects, plans and updates.
  • Create service requests in CRM application to reflect report issues and manage customer expectations throughout escalation and/or resolution.
  • Act as leader for Linux working group in support of Linux CadNav servers.
  • Supervise and maintain all office PC systems including hardware, software, configuration, updates, and patches.
  • Work include, hooking up remote engineering offices to the network via DSL, PC software and hardware installs.
  • Recommend enhancements to improve level and quality of service including a separate SQL reporting server that drastically improve server performance.
  • Show more

Infrastructure analyst example responsibilities.

  • Develop UNIX shell scripts to automate the monitoring and administration process.
  • Manage customer's trouble tickets through VMWARE ticketing system for resolving issues.
  • Manage the virtualization of physical servers in initial efforts to reduce data center footprint.
  • Conduct OS builds and manage day to day activities according to business requirements, for new application setups and configurations.
  • Design and manage Linux environment.
  • Manage LAN infrastructure configuring and maintaining all network hardware devices.
  • Show more

Infrastructure support specialist vs infrastructure analyst skills

Common infrastructure support specialist skills
  • Infrastructure Support, 9%
  • Troubleshoot, 8%
  • Cloud, 7%
  • Technical Support, 5%
  • Linux, 5%
  • Windows Server, 4%
Common infrastructure analyst skills
  • Customer Service, 10%
  • Troubleshoot, 8%
  • Azure, 6%
  • PC, 6%
  • Desktop Support, 5%
  • Deskside Support, 4%

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