Integration specialist vs client support specialist

The differences between integration specialists and client support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an integration specialist and a client support specialist. Additionally, an integration specialist has an average salary of $88,271, which is higher than the $39,585 average annual salary of a client support specialist.

The top three skills for an integration specialist include API, java and customer service. The most important skills for a client support specialist are customer service, client support, and client service.

Integration specialist vs client support specialist overview

	Integration Specialist	Client Support Specialist
Yearly salary	$88,271	$39,585
Hourly rate	$42.44	$19.03
Growth rate	10%	10%
Number of jobs	111,107	136,163
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 62%
Average age	42	42
Years of experience	2	2

What does an integration specialist do?

An integration specialist is responsible for developing strategic procedures and upgrades, improving network infrastructures, and managing systems configuration. Integration specialists analyze the system's operation and its efficiency to support business functions and deliverables. They also maintain the safety and security of the networks, ensuring its accuracy and smooth navigation for operational use, especially preventing unauthorized access and activities. An integration specialist must have excellent knowledge of the technology industry and the latest trends, as well as a strong command of programming languages and system codes.

What does a client support specialist do?

A client support specialist is responsible for assisting the clients' inquiries and concerns, resolving complaints, and processing requests regarding the goods and services offered by the company. Client support specialists manage the accuracy of client information on the database, maintaining client accounts, and ensuring the proper posting of payments. They also provide strategic techniques to sell products effectively by analyzing market trends and identify business opportunities that would generate more revenues and increase the company's profitability.

Integration specialist vs client support specialist salary

Integration specialists and client support specialists have different pay scales, as shown below.

	Integration Specialist	Client Support Specialist
Average salary	$88,271	$39,585
Salary range	Between $62,000 And $125,000	Between $29,000 And $53,000
Highest paying City	San Francisco, CA	New York, NY
Highest paying state	California	New York
Best paying company	PayPal	NTT Data International L.L.C.
Best paying industry	Technology	Manufacturing

Differences between integration specialist and client support specialist education

There are a few differences between an integration specialist and a client support specialist in terms of educational background:

	Integration Specialist	Client Support Specialist
Most common degree	Bachelor's Degree, 61%	Bachelor's Degree, 62%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Integration specialist vs client support specialist demographics

Here are the differences between integration specialists' and client support specialists' demographics:

	Integration Specialist	Client Support Specialist
Average age	42	42
Gender ratio	Male, 62.7% Female, 37.3%	Male, 41.7% Female, 58.3%
Race ratio	Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 15.8% Asian, 11.9% White, 55.7% American Indian and Alaska Native, 0.4%	Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%
LGBT Percentage	11%	11%

Differences between integration specialist and client support specialist duties and responsibilities

Integration specialist example responsibilities.

Set up and manage the Linux/Apache servers and create the applications using PHP, MySql, CSS, and XHTML.
Manage inbound and outbound feeds containing client product information and finished/outbound video products, including JavaScript delivery of products.
Design and manage wireless infrastructure using WPA2 encryption and a centralize authentication using SSL and a user base lightweight directory database.
Manage multiple database platforms for potential performance issues, while conducting research and resolution with attention to detail and thorough documentation.
Project management (all phases of the SDLC).
Design a Visio template for detail site drawings.

Client support specialist example responsibilities.

Manage VPN, audio conference bridges, and internal telecommunication switches.
Create ETL packages in SSIS to automate the deployment of the PAA reports and load data to SharePoint.
Manage, document and track daily all technical inquiries using Salesforce.com.
Manage profiles in vendor database including updating vendor profiles and ensuring heighten data integrity.
Utilize CRM to track all pertinent information relate to the opportunity and effectively manage territory.
Adhere to SLA (service level agreements) and consistently rank high in customer satisfaction surveys.

Integration specialist vs client support specialist skills

Common integration specialist skills

API, 10%
Java, 8%
Customer Service, 6%
Architecture, 6%
Patients, 5%
Project Management, 5%

Common client support specialist skills

Customer Service, 17%
Client Support, 13%
Client Service, 6%
Troubleshoot, 5%
HR, 4%
Client Facing, 4%

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Integration Specialist
Integration Specialist vs Client Support Specialist

Updated January 8, 2025

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