Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between integration specialists and senior support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an integration specialist and a senior support specialist. Additionally, a senior support specialist has an average salary of $106,515, which is higher than the $88,271 average annual salary of an integration specialist.
The top three skills for an integration specialist include API, java and customer service. The most important skills for a senior support specialist are customer service, technical support, and troubleshoot.
| Integration Specialist | Senior Support Specialist | |
| Yearly salary | $88,271 | $106,515 |
| Hourly rate | $42.44 | $51.21 |
| Growth rate | 10% | 10% |
| Number of jobs | 111,107 | 103,203 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 55% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An integration specialist is responsible for developing strategic procedures and upgrades, improving network infrastructures, and managing systems configuration. Integration specialists analyze the system's operation and its efficiency to support business functions and deliverables. They also maintain the safety and security of the networks, ensuring its accuracy and smooth navigation for operational use, especially preventing unauthorized access and activities. An integration specialist must have excellent knowledge of the technology industry and the latest trends, as well as a strong command of programming languages and system codes.
A senior support specialist is in charge of providing technical support to clients, ensuring efficiency and client satisfaction. They typically communicate with clients through calls or correspondence where they address issues and concerns, resolving them promptly and efficiently. They may also assist clients in troubleshooting, provide step by step instructions, or recommend solutions. Furthermore, as a senior support specialist, it is essential to lead and serve as a role model for other support specialists while enforcing the company's policies and regulations.
Integration specialists and senior support specialists have different pay scales, as shown below.
| Integration Specialist | Senior Support Specialist | |
| Average salary | $88,271 | $106,515 |
| Salary range | Between $62,000 And $125,000 | Between $71,000 And $159,000 |
| Highest paying City | San Francisco, CA | Piscataway, NJ |
| Highest paying state | California | New Jersey |
| Best paying company | PayPal | Eclaro |
| Best paying industry | Technology | Manufacturing |
There are a few differences between an integration specialist and a senior support specialist in terms of educational background:
| Integration Specialist | Senior Support Specialist | |
| Most common degree | Bachelor's Degree, 61% | Bachelor's Degree, 55% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between integration specialists' and senior support specialists' demographics:
| Integration Specialist | Senior Support Specialist | |
| Average age | 42 | 42 |
| Gender ratio | Male, 62.7% Female, 37.3% | Male, 61.2% Female, 38.8% |
| Race ratio | Black or African American, 10.7% Unknown, 5.5% Hispanic or Latino, 15.8% Asian, 11.9% White, 55.7% American Indian and Alaska Native, 0.4% | Black or African American, 11.8% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.8% White, 55.7% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |