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The differences between inventory supervisors and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both an inventory supervisor and a call center supervisor. Additionally, an inventory supervisor has an average salary of $48,890, which is higher than the $35,300 average annual salary of a call center supervisor.
The top three skills for an inventory supervisor include customer service, business relationships and work ethic. The most important skills for a call center supervisor are strong customer service, patients, and customer care.
| Inventory Supervisor | Call Center Supervisor | |
| Yearly salary | $48,890 | $35,300 |
| Hourly rate | $23.50 | $16.97 |
| Growth rate | -3% | 6% |
| Number of jobs | 37,501 | 217,633 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 45% |
| Average age | 47 | 47 |
| Years of experience | 6 | 6 |
An inventory supervisor is responsible for monitoring the productivity of staff and managing the adequacy of inventories in a warehouse or distribution center settings. Inventory supervisors inspect the stability and efficiency of the equipment and machinery for the manufacturing processes to ensure its working condition that would prevent operational delays and avoid potential hazards. They also strategize in the supply chain management, oversee shipment details, and negotiate with material suppliers and third-party vendors for cost-reduction opportunities.
A call center supervisor is responsible for managing customer service operations, ensuring an efficient resolution to the customers' inquiries and complaints. Call center supervisors are the ones monitoring the staff's performance and productivity, especially at high call volumes, and take on escalated complaints. They provide helpful strategies to improve the customer service experience, maintaining clients' satisfaction crucial for driving business revenues and reaching profitability goals. A call center supervisor must have excellent communication and leadership skills, providing coaching sessions for the agents and identifying business opportunities.
Inventory supervisors and call center supervisors have different pay scales, as shown below.
| Inventory Supervisor | Call Center Supervisor | |
| Average salary | $48,890 | $35,300 |
| Salary range | Between $34,000 And $69,000 | Between $23,000 And $53,000 |
| Highest paying City | Sacramento, CA | New York, NY |
| Highest paying state | New York | Hawaii |
| Best paying company | Schneider Electric Industrial Services | Spectrum |
| Best paying industry | Retail | Finance |
There are a few differences between an inventory supervisor and a call center supervisor in terms of educational background:
| Inventory Supervisor | Call Center Supervisor | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 45% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between inventory supervisors' and call center supervisors' demographics:
| Inventory Supervisor | Call Center Supervisor | |
| Average age | 47 | 47 |
| Gender ratio | Male, 70.2% Female, 29.8% | Male, 39.9% Female, 60.1% |
| Race ratio | Black or African American, 10.5% Unknown, 4.7% Hispanic or Latino, 18.9% Asian, 5.3% White, 60.0% American Indian and Alaska Native, 0.6% | Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 8% | 8% |