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The differences between junior supervisors and contact center supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a junior supervisor, becoming a contact center supervisor takes usually requires 4-6 years. Additionally, a contact center supervisor has an average salary of $42,217, which is higher than the $39,143 average annual salary of a junior supervisor.
The top three skills for a junior supervisor include customer service, safety standards and JR. The most important skills for a contact center supervisor are patients, corrective action, and direct reports.
| Junior Supervisor | Contact Center Supervisor | |
| Yearly salary | $39,143 | $42,217 |
| Hourly rate | $18.82 | $20.30 |
| Growth rate | - | - |
| Number of jobs | 48,337 | 76,165 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 43% |
| Average age | 46 | 47 |
| Years of experience | 2 | 6 |
Junior supervisors and contact center supervisors have different pay scales, as shown below.
| Junior Supervisor | Contact Center Supervisor | |
| Average salary | $39,143 | $42,217 |
| Salary range | Between $25,000 And $59,000 | Between $24,000 And $73,000 |
| Highest paying City | - | - |
| Highest paying state | - | - |
| Best paying company | - | - |
| Best paying industry | - | - |
There are a few differences between a junior supervisor and a contact center supervisor in terms of educational background:
| Junior Supervisor | Contact Center Supervisor | |
| Most common degree | Bachelor's Degree, 41% | Bachelor's Degree, 43% |
| Most common major | Business | Business |
| Most common college | California State University - Bakersfield | California State University - Bakersfield |
Here are the differences between junior supervisors' and contact center supervisors' demographics:
| Junior Supervisor | Contact Center Supervisor | |
| Average age | 46 | 47 |
| Gender ratio | Male, 58.5% Female, 41.5% | Male, 58.8% Female, 41.2% |
| Race ratio | Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 18.5% Asian, 4.6% White, 59.9% American Indian and Alaska Native, 0.7% | Black or African American, 10.8% Unknown, 4.7% Hispanic or Latino, 18.8% Asian, 5.3% White, 59.7% American Indian and Alaska Native, 0.6% |
| LGBT Percentage | 6% | 8% |