Lead support analyst vs analyst lead

The differences between lead support analysts and analyst leads can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a lead support analyst, becoming an analyst lead takes usually requires 4-6 years. Additionally, a lead support analyst has an average salary of $116,959, which is higher than the $95,264 average annual salary of an analyst lead.

The top three skills for a lead support analyst include technical support, business processes and CRM. The most important skills for an analyst lead are analytics, data analysis, and project management.

Lead support analyst vs analyst lead overview

	Lead Support Analyst	Analyst Lead
Yearly salary	$116,959	$95,264
Hourly rate	$56.23	$45.80
Growth rate	10%	9%
Number of jobs	129,034	122,353
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 66%
Average age	42	43
Years of experience	2	6

Lead support analyst vs analyst lead salary

Lead support analysts and analyst leads have different pay scales, as shown below.

	Lead Support Analyst	Analyst Lead
Average salary	$116,959	$95,264
Salary range	Between $91,000 And $149,000	Between $74,000 And $122,000
Highest paying City	Piscataway, NJ	San Francisco, CA
Highest paying state	Delaware	California
Best paying company	Nomura Securities	Google
Best paying industry	Professional	Finance

Differences between lead support analyst and analyst lead education

There are a few differences between a lead support analyst and an analyst lead in terms of educational background:

	Lead Support Analyst	Analyst Lead
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	Stanford University	University of Pennsylvania

Lead support analyst vs analyst lead demographics

Here are the differences between lead support analysts' and analyst leads' demographics:

	Lead Support Analyst	Analyst Lead
Average age	42	43
Gender ratio	Male, 70.0% Female, 30.0%	Male, 62.4% Female, 37.6%
Race ratio	Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 14.3% Asian, 13.8% White, 54.1% American Indian and Alaska Native, 0.4%	Black or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.4% American Indian and Alaska Native, 0.2%
LGBT Percentage	11%	8%

Differences between lead support analyst and analyst lead duties and responsibilities

Lead support analyst example responsibilities.

Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
Work closely with team members and provide technical knowledge and support making it possible to meet the SLA.
Maintain SLA consistently above agree upon level for Richmond headquarters facility.
Assist patients by explaining necessary preparations, reviewing charts after discharge and determining eligibility for medication at government's expense.
Verify OTC derivatives transaction versus counterparties' confirmations.
Introduce Unix servers into new a new development environment for mainframe applications which help accelerate code migrations.

Analyst lead example responsibilities.

Lead technical development team using Java technologies to create web applications.
Lead release and installation efforts for software and hardware releases through different phases of the SDLC.
Manage and design SharePoint as a pseudo-admin.
Manage SharePoint project database and maintain project records.
Design system architecture for managing and deploying distribute databases to sales representatives.
Standardize the OS environment enterprise-wide, resulting in a highly available and easily manage and support system.

Lead support analyst vs analyst lead skills

Common lead support analyst skills

Technical Support, 7%
Business Processes, 6%
CRM, 6%
Problem Resolution, 4%
Application Support, 4%
Linux, 4%

Common analyst lead skills

Analytics, 10%
Data Analysis, 5%
Project Management, 5%
Customer Service, 5%
Excellent Interpersonal, 5%
Java, 4%