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Lead support analyst vs lead system analyst

The differences between lead support analysts and lead system analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a lead support analyst, becoming a lead system analyst takes usually requires 4-6 years. Additionally, a lead support analyst has an average salary of $116,959, which is higher than the $106,561 average annual salary of a lead system analyst.

The top three skills for a lead support analyst include technical support, business processes and CRM. The most important skills for a lead system analyst are project management, architecture, and C #.

Lead support analyst vs lead system analyst overview

Lead Support AnalystLead System Analyst
Yearly salary$116,959$106,561
Hourly rate$56.23$51.23
Growth rate10%9%
Number of jobs129,034124,634
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 68%
Average age4243
Years of experience26

Lead support analyst vs lead system analyst salary

Lead support analysts and lead system analysts have different pay scales, as shown below.

Lead Support AnalystLead System Analyst
Average salary$116,959$106,561
Salary rangeBetween $91,000 And $149,000Between $82,000 And $137,000
Highest paying CityPiscataway, NJSan Francisco, CA
Highest paying stateDelawareOregon
Best paying companyNomura SecuritiesStarbucks
Best paying industryProfessionalRetail

Differences between lead support analyst and lead system analyst education

There are a few differences between a lead support analyst and a lead system analyst in terms of educational background:

Lead Support AnalystLead System Analyst
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 68%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Lead support analyst vs lead system analyst demographics

Here are the differences between lead support analysts' and lead system analysts' demographics:

Lead Support AnalystLead System Analyst
Average age4243
Gender ratioMale, 70.0% Female, 30.0%Male, 70.1% Female, 29.9%
Race ratioBlack or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 14.3% Asian, 13.8% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 11.0% Asian, 15.0% White, 58.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between lead support analyst and lead system analyst duties and responsibilities

Lead support analyst example responsibilities.

  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Work closely with team members and provide technical knowledge and support making it possible to meet the SLA.
  • Maintain SLA consistently above agree upon level for Richmond headquarters facility.
  • Assist patients by explaining necessary preparations, reviewing charts after discharge and determining eligibility for medication at government's expense.
  • Verify OTC derivatives transaction versus counterparties' confirmations.
  • Introduce Unix servers into new a new development environment for mainframe applications which help accelerate code migrations.

Lead system analyst example responsibilities.

  • Design and lead process for capturing and loading user profiles on laptops and PC's company wide.
  • Modify any programs (COBOL) as necessary to achieve and/or obtain an end result of Y2K compliance.
  • Manage business requirements gathering for functionality development and interface definition from the legacy systems to the CRM and SA management applications.
  • Participate in final evaluation of and begin conversion processing of manufacturing ERP system to replace legacy mainframe processing.
  • Provide leadership in setting direction of district use of SharePoint and other web technologies.
  • Integrate supply chain by creating extranet website to integrate ERP system for real-time inventory.
  • Show more

Lead support analyst vs lead system analyst skills

Common lead support analyst skills
  • Technical Support, 7%
  • Business Processes, 6%
  • CRM, 6%
  • Problem Resolution, 4%
  • Application Support, 4%
  • Linux, 4%
Common lead system analyst skills
  • Project Management, 10%
  • Architecture, 8%
  • C #, 5%
  • Java, 4%
  • SQL Server, 3%
  • Strong Analytical, 3%

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