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Lead support analyst vs senior lead analyst

The differences between lead support analysts and senior lead analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a lead support analyst, becoming a senior lead analyst takes usually requires 4-6 years. Additionally, a senior lead analyst has an average salary of $123,075, which is higher than the $116,959 average annual salary of a lead support analyst.

The top three skills for a lead support analyst include technical support, business processes and CRM. The most important skills for a senior lead analyst are project management, java, and SAS.

Lead support analyst vs senior lead analyst overview

Lead Support AnalystSenior Lead Analyst
Yearly salary$116,959$123,075
Hourly rate$56.23$59.17
Growth rate10%9%
Number of jobs129,034116,353
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 66%
Average age4243
Years of experience26

Lead support analyst vs senior lead analyst salary

Lead support analysts and senior lead analysts have different pay scales, as shown below.

Lead Support AnalystSenior Lead Analyst
Average salary$116,959$123,075
Salary rangeBetween $91,000 And $149,000Between $93,000 And $161,000
Highest paying CityPiscataway, NJNew York, NY
Highest paying stateDelawareNew York
Best paying companyNomura SecuritiesCheniere Energy
Best paying industryProfessionalFinance

Differences between lead support analyst and senior lead analyst education

There are a few differences between a lead support analyst and a senior lead analyst in terms of educational background:

Lead Support AnalystSenior Lead Analyst
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Lead support analyst vs senior lead analyst demographics

Here are the differences between lead support analysts' and senior lead analysts' demographics:

Lead Support AnalystSenior Lead Analyst
Average age4243
Gender ratioMale, 70.0% Female, 30.0%Male, 67.6% Female, 32.4%
Race ratioBlack or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 14.3% Asian, 13.8% White, 54.1% American Indian and Alaska Native, 0.4%Black or African American, 10.5% Unknown, 5.0% Hispanic or Latino, 11.2% Asian, 14.5% White, 58.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%8%

Differences between lead support analyst and senior lead analyst duties and responsibilities

Lead support analyst example responsibilities.

  • Manage data mapping from legacy CRM systems, including creating data mapping documentation in preparation for migration to Salesforce.com.
  • Work closely with team members and provide technical knowledge and support making it possible to meet the SLA.
  • Maintain SLA consistently above agree upon level for Richmond headquarters facility.
  • Assist patients by explaining necessary preparations, reviewing charts after discharge and determining eligibility for medication at government's expense.
  • Verify OTC derivatives transaction versus counterparties' confirmations.
  • Introduce Unix servers into new a new development environment for mainframe applications which help accelerate code migrations.

Senior lead analyst example responsibilities.

  • Plane, schedule, and manage UAT projects with internal and external entities.
  • Manage business requirements gathering for functionality development and interface definition from the legacy systems to the CRM and SA management applications.
  • Provide lead support to the QA & UAT testing for engineering/operation with white box application testing and systems maintenance and upgrades.
  • Programme the Linux kernel and customize device drivers.
  • Install new UNIX servers including connections to CISCO routers.
  • Involve in UAT and help business users to test the solution before implementation.
  • Show more

Lead support analyst vs senior lead analyst skills

Common lead support analyst skills
  • Technical Support, 7%
  • Business Processes, 6%
  • CRM, 6%
  • Problem Resolution, 4%
  • Application Support, 4%
  • Linux, 4%
Common senior lead analyst skills
  • Project Management, 13%
  • Java, 12%
  • SAS, 7%
  • Data Analysis, 7%
  • Infrastructure, 6%
  • Shared Services, 4%

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