Post job

Logistics director vs customer logistics manager

The differences between logistics directors and customer logistics managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a logistics director and a customer logistics manager. Additionally, a logistics director has an average salary of $108,828, which is higher than the $40,171 average annual salary of a customer logistics manager.

The top three skills for a logistics director include supply chain, continuous improvement and logistics operations. The most important skills for a customer logistics manager are OSHA, safety regulations, and supply chain.

Logistics director vs customer logistics manager overview

Logistics DirectorCustomer Logistics Manager
Yearly salary$108,828$40,171
Hourly rate$52.32$19.31
Growth rate6%6%
Number of jobs33,99746,120
Job satisfaction--
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 55%
Average age4545
Years of experience66

What does a logistics director do?

A logistics director spearheads and oversees a company's logistics operations. They are primarily responsible for setting goals and guidelines, managing the budgets and timelines, researching new opportunities, identifying the strengths and weaknesses of operations, and implementing solutions against problem areas. They must also maintain positive relationships with key clients and external parties, such as distributors and suppliers. Furthermore, as a director, it is essential to lead employees while implementing the company's policies and regulations, recommending new ones as needed.

What does a customer logistics manager do?

A customer logistics manager is in charge of overseeing a company's supply chain operations, ensuring customers get to receive their orders promptly and efficiently. Among their responsibilities include managing logistics teams, setting objectives and guidelines, monitoring budgets and schedules, liaising with internal and external parties, and keeping an eye on the progress of operations. They must also respond to issues and concerns, resolving them promptly and efficiently. Moreover, as a manager, it is vital to lead and encourage teams to reach goals while implementing the company's policies and regulations.

Logistics director vs customer logistics manager salary

Logistics directors and customer logistics managers have different pay scales, as shown below.

Logistics DirectorCustomer Logistics Manager
Average salary$108,828$40,171
Salary rangeBetween $70,000 And $167,000Between $26,000 And $60,000
Highest paying CitySan Leandro, CASouth San Francisco, CA
Highest paying stateWashingtonAlaska
Best paying companyBarnes & NobleMicrosoft
Best paying industry-Technology

Differences between logistics director and customer logistics manager education

There are a few differences between a logistics director and a customer logistics manager in terms of educational background:

Logistics DirectorCustomer Logistics Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Logistics director vs customer logistics manager demographics

Here are the differences between logistics directors' and customer logistics managers' demographics:

Logistics DirectorCustomer Logistics Manager
Average age4545
Gender ratioMale, 83.5% Female, 16.5%Male, 55.9% Female, 44.1%
Race ratioBlack or African American, 11.3% Unknown, 4.3% Hispanic or Latino, 18.7% Asian, 6.1% White, 59.1% American Indian and Alaska Native, 0.4%Black or African American, 11.2% Unknown, 4.3% Hispanic or Latino, 18.7% Asian, 6.1% White, 59.3% American Indian and Alaska Native, 0.4%
LGBT Percentage5%5%

Differences between logistics director and customer logistics manager duties and responsibilities

Logistics director example responsibilities.

  • Lead the design and implantation of new MRP system improvements.
  • Lead internal logistics team to gain ISO certification plus implement ISO specs for all 3rd party logistics providers.
  • Lead project for developing standardize FDA approve method (GCP standard) for labeling, packaging and storing medication.
  • Manage all relationships with freight payment, TMS software, outside storage, carriers, and all third party logistics providers.
  • Select and lead implementation of ERP business systems and engineering document control system.
  • Lead organization's governmental and regulatory compliance office which result in no violation findings during federal oversight inspections.
  • Show more

Customer logistics manager example responsibilities.

  • Manage communication between customs brokers and freight forwarders and negotiate freight rates.
  • Lead organization's governmental and regulatory compliance office which result in no violation findings during federal oversight inspections.
  • Create ISO document templates and forms.
  • Comply with laws, regulations and ISO requirements.
  • Expedite materials from global suppliers daily to support JIT production system.
  • SAP (WMS) SME role for many internal and external contacts.
  • Show more

Logistics director vs customer logistics manager skills

Common logistics director skills
  • Supply Chain, 16%
  • Continuous Improvement, 7%
  • Logistics Operations, 4%
  • Customer Service, 4%
  • Project Management, 4%
  • Oversight, 4%
Common customer logistics manager skills
  • OSHA, 15%
  • Safety Regulations, 12%
  • Supply Chain, 9%
  • Account Management, 8%
  • Employee Training, 7%
  • Shipping Receiving, 7%

Browse executive management jobs