Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between logistics service representatives and technical service representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a logistics service representative and a technical service representative. Additionally, a technical service representative has an average salary of $46,883, which is higher than the $44,625 average annual salary of a logistics service representative.
The top three skills for a logistics service representative include customer service, data entry and transportation management system. The most important skills for a technical service representative are customer satisfaction, switches, and LAN.
| Logistics Service Representative | Technical Service Representative | |
| Yearly salary | $44,625 | $46,883 |
| Hourly rate | $21.45 | $22.54 |
| Growth rate | -4% | -4% |
| Number of jobs | 124,930 | 247,265 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 51% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
A logistics service representative is responsible for taking orders and arranges them properly to be delivered to a customer. They often work for a delivery store or a cargo company. Representatives are the ones who prepare and examine the bills to check if the shipping fees and tariff are clearly stated. This career plays a vital role in ensuring that the products are shipped properly and given to the customers safely. Excellent organizational and management skills are required.
A Technical Service Representative is responsible for providing customer service with customers' technical and network issues. They perform troubleshooting procedures through remote communication to fix end-users' problems on their hardware and software systems.They diagnose the system failures according to the customers' descriptions and identify technical solutions to avoid the reoccurrence of the same problem. A Technical Service Representative must have excellent communication and technical skills to navigate systems and ensure that the customers receive the highest satisfaction.
Logistics service representatives and technical service representatives have different pay scales, as shown below.
| Logistics Service Representative | Technical Service Representative | |
| Average salary | $44,625 | $46,883 |
| Salary range | Between $27,000 And $72,000 | Between $28,000 And $78,000 |
| Highest paying City | - | Los Angeles, CA |
| Highest paying state | - | New York |
| Best paying company | - | Quaker Houghton |
| Best paying industry | - | Technology |
There are a few differences between a logistics service representative and a technical service representative in terms of educational background:
| Logistics Service Representative | Technical Service Representative | |
| Most common degree | Bachelor's Degree, 44% | Bachelor's Degree, 51% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between logistics service representatives' and technical service representatives' demographics:
| Logistics Service Representative | Technical Service Representative | |
| Average age | 40 | 40 |
| Gender ratio | Male, 55.6% Female, 44.4% | Male, 71.1% Female, 28.9% |
| Race ratio | Black or African American, 9.6% Unknown, 5.4% Hispanic or Latino, 19.4% Asian, 6.5% White, 58.4% American Indian and Alaska Native, 0.7% | Black or African American, 10.5% Unknown, 5.5% Hispanic or Latino, 19.7% Asian, 7.0% White, 56.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |