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Manager of business services vs client services manager

The differences between managers of business services and client services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a manager of business services and a client services manager. Additionally, a manager of business services has an average salary of $98,244, which is higher than the $78,439 average annual salary of a client services manager.

The top three skills for a manager of business services include CPA, risk management and business operations. The most important skills for a client services manager are customer service, client service, and account management.

Manager of business services vs client services manager overview

Manager Of Business ServicesClient Services Manager
Yearly salary$98,244$78,439
Hourly rate$47.23$37.71
Growth rate6%6%
Number of jobs313,139319,909
Job satisfaction--
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 72%
Average age4444
Years of experience66

What does a manager of business services do?

Business Service Managers are administrative professionals who oversee different service-related functions in the company. They manage the teams involved in serving various functions. They ensure proper coordination between these teams. \They carefully allocate resources to cover their bases and ensure that services are available at all times. Business Service Managers prepare and draft policies and guidelines related to company services. They also ensure that these guidelines are properly cascaded and are followed by their constituents.

What does a client services manager do?

A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.

Manager of business services vs client services manager salary

Managers of business services and client services managers have different pay scales, as shown below.

Manager Of Business ServicesClient Services Manager
Average salary$98,244$78,439
Salary rangeBetween $68,000 And $141,000Between $54,000 And $113,000
Highest paying CityNew York, NYWashington, DC
Highest paying stateConnecticutNew Jersey
Best paying companyGoogleMcKinsey & Company Inc
Best paying industryTechnologyTechnology

Differences between manager of business services and client services manager education

There are a few differences between a manager of business services and a client services manager in terms of educational background:

Manager Of Business ServicesClient Services Manager
Most common degreeBachelor's Degree, 67%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Manager of business services vs client services manager demographics

Here are the differences between managers of business services' and client services managers' demographics:

Manager Of Business ServicesClient Services Manager
Average age4444
Gender ratioMale, 53.9% Female, 46.1%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.7% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between manager of business services and client services manager duties and responsibilities

Manager of business services example responsibilities.

  • Manage negotiations with insurance carriers and negotiate prompt pay discounts with patients.
  • Lead team through documentation and implementation of key controls in compliance with Sarbanes-Oxley regulation and provide guidance to strengthen control environment.
  • Resolve problems with patients, practice staff and physicians.
  • Focuse on food processing, healthcare and financial services sectors.
  • Direct and provide oversight of online banking operations ensuring efficiency to drive business objectives.
  • Generate financial reports, maintain QuickBooks database and meet with legal and accounting professionals when necessary.
  • Show more

Client services manager example responsibilities.

  • Manage ITSM projects implementing ITIL best practices at client sites.
  • Manage BPO financial performance on a monthly basis staying within budget.
  • Use of CRM software, to manage numerous schedules of complex sales processes.
  • Manage accounts for existing and new partners; enter account and community information into SalesForce.
  • Create, implement and manage channel partner programs for a leading provider of security cloud solutions.
  • Manage a $400K infrastructure and telephony upgrade project for the implementation of a department-wide VoIP system.
  • Show more

Manager of business services vs client services manager skills

Common manager of business services skills
  • CPA, 14%
  • Risk Management, 9%
  • Business Operations, 6%
  • Taxation, 6%
  • Project Management, 6%
  • Digital Marketing, 4%
Common client services manager skills
  • Customer Service, 15%
  • Client Service, 11%
  • Account Management, 6%
  • Client Facing, 5%
  • Project Management, 5%
  • Home Health, 4%

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