Medical billing, receptionist vs receptionist/billing clerk

The differences between medical billings, receptionist and receptionist/billing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical billing, receptionist and a receptionist/billing clerk. Additionally, a medical billing, receptionist has an average salary of $34,622, which is higher than the $31,932 average annual salary of a receptionist/billing clerk.

The top three skills for a medical billing, receptionist include patients, medical billing and data entry. The most important skills for a receptionist/billing clerk are patients, data entry, and customer service.

Medical billing, receptionist vs receptionist/billing clerk overview

	Medical Billing, Receptionist	Receptionist/Billing Clerk
Yearly salary	$34,622	$31,932
Hourly rate	$16.65	$15.35
Growth rate	-3%	-
Number of jobs	115,714	129,530
Job satisfaction	-	-
Most common degree	Associate Degree, 26%	High School Diploma, 31%
Average age	46	42
Years of experience	2	2

What does a medical billing, receptionist do?

A medical billing receptionist serves as the main point of contact in a hospital. Their responsibilities revolve around greeting patients and attending to their needs, gathering and maintaining records, and checking-in patients. They also have administrative support tasks such as answering calls and responding to inquiries, arranging appointments and schedules, producing reports, keeping documentation, and handling billing processes, including insurance. Moreover, a medical billing receptionist must be alert and proactive as the conditions in a hospital can be very unpredictable.

What does a receptionist/billing clerk do?

A receptionist/billing clerk is responsible for performing administrative and clerical duties as needed to maintain a smooth flow of operations for the business. Receptionist/billing clerks process the customers' payment transactions, manage account payables, releasing invoices, and immediately resolve account discrepancies. A receptionist/billing clerk must have excellent communication and analytical skills, responding to customers' inquiries and concerns, escalating high-level complaints to the billing management. They should also maintain records of financial documentation for reference and reconciliation as needed.

Medical billing, receptionist vs receptionist/billing clerk salary

Medical billings, receptionist and receptionist/billing clerks have different pay scales, as shown below.

	Medical Billing, Receptionist	Receptionist/Billing Clerk
Average salary	$34,622	$31,932
Salary range	Between $28,000 And $41,000	Between $26,000 And $39,000
Highest paying City	Boston, MA	Santa Maria, CA
Highest paying state	Massachusetts	Alaska
Best paying company	University of California, Berkeley	Leggett & Platt
Best paying industry	Technology	Technology

Differences between medical billing, receptionist and receptionist/billing clerk education

There are a few differences between a medical billing, receptionist and a receptionist/billing clerk in terms of educational background:

	Medical Billing, Receptionist	Receptionist/Billing Clerk
Most common degree	Associate Degree, 26%	High School Diploma, 31%
Most common major	Health Care Administration	Business
Most common college	Stanford University	-

Medical billing, receptionist vs receptionist/billing clerk demographics

Here are the differences between medical billings, receptionist' and receptionist/billing clerks' demographics:

	Medical Billing, Receptionist	Receptionist/Billing Clerk
Average age	46	42
Gender ratio	Male, 9.5% Female, 90.5%	Male, 7.2% Female, 92.8%
Race ratio	Black or African American, 9.9% Unknown, 4.3% Hispanic or Latino, 21.9% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.8%	Black or African American, 10.5% Unknown, 4.4% Hispanic or Latino, 25.0% Asian, 5.7% White, 53.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	6%

Differences between medical billing, receptionist and receptionist/billing clerk duties and responsibilities

Medical billing, receptionist example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Revise CPT codes and ICD-10 codes before submitting to insurance for chiropractic services and durable medical equipment.
Review and research ICD-9 and CPT codes that are denied by payers, and contact physician offices to assist with correction.
Submit secondary insurance claims with primary insurance EOB.
Facilitate medical billing and coding by interfacing with insurance companies and patients to ensure proper billing procedures.
Discuss physicians' choice of E/M level when in question.

Receptionist/billing clerk example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Obtain and track all insurance referrals for patients with HMO products.
Coordinate in-processing of all patients, to include accurate insurance information and payments are entered correctly into office computer system.
Move from SNF billing to HMO outpatient billing and keep a large alpha current.
Maintain confidentiality and adherence to HIPAA guidelines.
Develop effective billing strategies for Medicaid recipients according to HIPPA rules and regulations.

Medical billing, receptionist vs receptionist/billing clerk skills

Common medical billing, receptionist skills

Patients, 21%
Medical Billing, 7%
Data Entry, 5%
Customer Service, 5%
CPT, 4%
Medicaid, 4%

Common receptionist/billing clerk skills

Patients, 25%
Data Entry, 11%
Customer Service, 9%
Telephone Calls, 7%
Appointment Scheduling, 6%
Front Desk, 5%

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Office and Administrative Industry
Medical Billing, Receptionist
Medical Billing, Receptionist vs Receptionist/Billing Clerk

Updated January 8, 2025

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