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Patient Service Representative
Part-Time Accessibility Specialist
Western New England University 4.1
Medical receptionist job in Springfield, MA
The Accessibility Specialist serves students with disabilities to secure access and to facilitate accommodations related to academics, testing, housing, and meal-plan accommodations. The Accessibility Specialist manages the SAS testing process and serves as one of the first points of contact for the Student Accessibility Services office. As part of a team, the Accessibility Specialists serve as a liaison to University Campus Partners and/or support and facilitate the service delivery system for the Student Accessibility Services (SAS). Responsibilities include:
Coordinates SAS test management process with precision and attention to detail. Coordinates scheduling of accommodated testing. Supports the accommodated testing operations and proctoring. Coordinates testing locations, including room reservations for group testing rooms and private room testing. The AS serves as a proctor, monitoring the exam room for compliance with exam rules, distributing and collecting exam materials, and assisting with any issues that arise during the exam.
Evaluates and interprets disability documentation and reviews student applications to affiliate with the Student Accessibility Services (SAS). Prepares for the initial interview and prepares summary notes as appropriate.
Supports SAS database management, including running reports and data entry. The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and serving as the first point of contact for incoming students and families.
Prepares a case notes summary of findings and recommendations after the interview, inputting these into the case management system database. Maintains confidentiality of records.
Purpose:
The Accessibility Specialist Accessibility is primarily responsible for supervising student exams both in person and virtually. The AS plays a key role in assisting the office of Student Accessibility Services, students, and faculty, with the process of coordinating exam management and serving as the point of contact for the SAS new student intake process, ensuring all required documentation is managed, reviewed, and placed in the data management systems. The Accessibility Specialist reviews new student documentation for completion, The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and assistive technology support.
Essential Job Functions:
Actively advance a culture of accessibility, inclusivity, disability rights & advocacy throughout the Western New England University community.
Communicate effectively and maintain positive, courteous, supportive, and professional working relationships with all levels of contacts.
Performs a variety of support duties in the development, implementation, and maintenance of administrative procedures and practices related to supporting the SAS office and students registered with SAS, including but not limited to administrative responsibilities such as processing new student files, answering phone calls, fielding inquiries, and maintaining office technology.
Review student disability documentation and registration information to ensure that all files are complete.
Schedule accommodated exams.
Communicate appropriate proctor scheduling needs.
Enforce exam rules and policies per faculty instructions. Enforce exam and SAS policies and procedures such as those regarding items allowed into a test center.
Maintain confidentiality and exam security. The proctor is entrusted with confidential information about exam takers and the exam materials.
Manage exam distribution and collection: Distribute, collect, and account for exam materials over the course of testing.
Supervise, monitor, manage, and provide direct oversight of the exam, from start to finish. Monitor exam takers during the exam to ensure they are not cheating, communicating with others, or engaging in other prohibited activities.
Instruct students in accordance with faculty exam guidance to utilize technology as needed.
Manages data entry and scans documents for student files.
Maintain case files and confidential student records through various databases.
Coordinate and implement accommodations related to textbook editing, alternate media, note-taking, and exams.
Maintain accurate records (student performance data, clerical responsibilities, etc.) to document accurate student information, reports, and assistive technology services
Coordinate Zone and parking accommodations as appropriate.
Participate in building program activities as appropriate to facilitate collaboration and ensure adherence to SAS policies and procedures.
Participate, as needed, as a member of the SAS team to develop, evaluate, and make recommendations based on individual student needs.
Participate in professional growth activities every year, including workshops, in-services, professional reading materials, and/or other available offerings at WNE, AHEAD, PTI, or other sources to increase professional knowledge.
Proficiently use technology to communicate, compile reports, and collect data to provide accurate records and communicate with team members, faculty, administration, and WNE. Provide diagnostic services for students referred through the SAS referral process to assess assistive technology needs.
Other Functions:
Use professional skills for the evaluation, development, implementation, and monitoring of communication programming and assistive technology.
Assume responsibility for continued professional growth.
Assume other duties and special projects as assigned.
Support SAS policy, SAS and governing goals and objectives, and expert understanding of ADA and Section 504.
Qualifications
Minimum Qualifications:
Associate or bachelor's degree required. A minimum of five years of relevant experience in supporting assistive technologies may be substituted for a degree.
Minimum Associate's level of education is preferred.
Experience with IEP, 504, or college-level accommodation plans is required.
Specific skills related to the proficient use of assistive technology systems, computers, and electronic communication devices, as well as the ability to develop, implement, and monitor speech, language, and communication programming and support for individuals and groups, are required.
Ability is required to independently problem-solve, schedule daily activities, model good communication, and communicate and work effectively with professional staff, students, and faculty.
Ability to work collaboratively with team members, staff, students, faculty, and administration, managing time and schedules efficiently, using specialized equipment effectively, maintaining confidentiality, meeting deadlines and schedules, and making data-driven decisions for meaningful educational activities.
Working Environment:
To perform the physically demanding job functions, strength and/or endurance for lifting, carrying, pushing, and/or pulling are frequently required.
To perform the most physically demanding job functions, the physical capabilities of climbing and balancing are seldom required. However, we may need to climb stairs daily.
To perform the most physically demanding job functions, the physical body movement of stooping, kneeling, crouching, and/or crawling is often required.
To perform the most physically demanding job functions, the upper extremity physical capabilities of reaching, handling, and/or fine motor dexterity are constantly required.
Exposure to temperature extremes is seldom or not present.
Exposure to hazardous conditions (e.g., mechanical, cuts, burns, infectious disease, high decibel noise, etc.) is seldom or not present.
Frequency of exposure to injury to self and/or others is seldom or not present.
This is a part-time, 25-hour per week, in-person, 10-month position, with no availability for remote or hybrid work.
$40k-45k yearly est. 11d ago
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Patient Service Representative (Full Time 35 hours)
Root Center 4.8
Medical receptionist job in Middletown, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
· Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
· Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
· Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
· Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
· Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
#sponsored
$20 hourly Auto-Apply 7d ago
MPR Planning & Scheduling Specialist
Pacaero
Medical receptionist job in Agawam Town, MA
PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor.
The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment.
This position is located in Agawam, MA and is onsite, full-time, Monday - Friday.
Requirements
MRP & Material Planning Execution:
• Own daily MRP execution to ensure materials and components are available to support production schedules.
• Convert MRP signals into actionable purchase requisitions and production orders.
• Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery.
• Expedite materials and coordinate closely with Procurement, Inventory Control, and Production.
• Maintain accountability for inventory accuracy, material readiness, and schedule adherence.
Production Scheduling & Shop Floor Coordination:
• Support and execute production scheduling activities in alignment with customer demand and capacity.
• Maintain constant visibility into job status, work-in-process, and upcoming production priorities.
• Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues.
• Spend time on the shop floor to validate execution against plan and support rapid problem-solving.
• Drive on-time shipment performance through disciplined follow-up and timely escalation.
Data Accuracy & System Integrity:
• Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels.
• Ensure ERP/MRP data supports realistic planning and effective execution.
• Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them.
• Support reporting and visibility related to material status, shortages, and schedule performance.
Continuous Improvement & Cross-Functional Collaboration:
• Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow.
• Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams.
• Support process standardization and best practices across planning and materials management.
• Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance.
QUALIFICATIONS
• Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role.
• Strong understanding of how materials, capacity, and production schedules interact on the shop floor.
• Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments.
• Experience working within an ERP/MRP system in a manufacturing environment.
• Strong communication skills and the ability to work effectively across functions.
• Willingness to spend time on the shop floor to ensure execution aligns with plan.
PREFERRED QUALIFICATIONS
• Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems.
• APICS CPIM or related supply chain certification.
• Advanced Excel or reporting skills.
• Experience in lean manufacturing, continuous improvement, or demand-driven planning environments.
SKILLS & COMPETENCIES
• Strong organizational and time management skills.
• Analytical mindset with attention to detail and data accuracy.
• Ability to manage competing priorities in a fast-paced manufacturing setting.
• Proactive problem-solver with a strong sense of accountability.
• Collaborative team player with the ability to influence without authority.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
• Manufacturing and office environment with regular presence on the shop floor.
• Frequent walking, standing, and interaction with production areas.
• Ability to lift up to 25 lbs as required.
• Occasional overtime may be required to support production demands.
Salary range: $65,000 - $90,000/yr
Compensation & Benefits
The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment.
PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms.
Export Control Requirements
This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.
$65k-90k yearly 2d ago
Patient Representative
Midstate Radiology Associates
Medical receptionist job in South Windsor, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Buckland Hills Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 15d ago
Patient Care Representative
Shields Imaging at Heywood Healthcare
Medical receptionist job in Springfield, MA
The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy. This hours for this opening are Tuesday-Friday, 3pm-9:30pm, E/O Saturday 6am-6:30pm
:
What you will do
Greet patients, collect necessary copay/deductible/co- insurance and explain the consent form to be completed
Assist patients with Ipad check in process, ability to trouble shoot and provide feedback
Ability to recognize and utilize when language services are needed
Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy.
Work in collaboration with technologists/radiologists to ensure proper patient flow.
Process outgoing and incoming US and inter-office mail and UPS deliveries.
Prepare set up for next day's appointment schedule and communicate any potential issues
Provide and respect confidentiality of all customer groups.
Verify and enter necessary information into our systems.
Respond appropriately to scheduling emergency patient situations.
Support Customer Care with machine utilization by filling the template (Utilizing waitlist, 1/1 and 7/4
Answer patient and doctor concerns with accuracy, efficiency and in a professional manner.
Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group.
Remain current on any changes in policies or procedures that modify daily work functions.
Maintain co pay/petty cash accuracy and make daily bank deposits
Assist with on-boarding and training of new employees
Performs other related duties as required
Work to maintain survey return rates in conjunction with company guidelines and goals
Workflow in collaboration with multi-departments to ensure efficiencies
Required Qualifications
What you need:
High School Diploma required
Excellent communication skills and computer proficiency required
Attention to detail and typing accuracy required
Ability to follow instructions with minimal supervision
Proven ability to multi task and exceed customer expectations is required
Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation.
Preferred Qualifications:
Medical office or healthcare administration courses preferred
Knowledge of anatomy, medical terminology and insurance requirements is preferred.
Additional :
Pay range for this position is $18-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors.
It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted.
Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$18-29 hourly Auto-Apply 60d+ ago
front desk receptionist
Biotron Limited
Medical receptionist job in Westfield, MA
This front desk position is for a busy and exciting natural health practice. This job involves several people interactions per hour with professional and efficient service, both face to face and on the phone, as well as back office management of patient records and other business communications. It is a fun, rewarding, and high-energy work environment. There is opportunity for salary increases and bonuses with your growth. We can train, but best fit is: honest and up front, professional communication skills, accurate with money and numbers, organized, enthusiastic about improving job performance and about reaching business goals and looking for long term employment.
$31k-40k yearly est. 60d+ ago
Front Bar Receptionist
Face FoundriÉ
Medical receptionist job in Westfield, MA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time, Part Time
Availability: Weekday and Weekends, Saturdays and Sundays mandatory
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
$31k-40k yearly est. 60d+ ago
FRONT DESK SPECIALIST - FULL-TIME, MON - FRI, 6:45 AM - 3:15 PM
Intercommunity, Inc. 4.1
Medical receptionist job in Hartford, CT
We Did It Again!
InterCommunity is a 2025 Healthcare Top Workplaces Winner!
VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025!
Join a Mission That Matters
InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay.
We offer same-day primary care and a wide range of behavioral health services across our community health centers in:
281 Main St., East Hartford
40 Coventry St., Hartford
828 Sullivan Ave., South Windsor
Our Addiction Services Division provides a full continuum of care, including:
Primary care integration
Residential detox and treatment
Outpatient mental health and substance use services for adults and children
Intensive outpatient programs
Employment and community support
Mobile crisis evaluations
Judicial support services
Social rehabilitation
Why Work With Us?
At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.
All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.
Our Benefits Include:
Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
Voluntary vision coverage.
Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
Supplemental Life Insurance available.
401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
Career advancement opportunities in a supportive, mission-driven environment.
Summary:
InterCommunity HealthCare is currently seeking a Front Desk Specialist to join our team. The ideal candidate
will be responsible for a combination of administrative duties and Trauma-informed care. This role requires a
proactive, detail-oriented individual with excellent organizational and communication skills. The Front Desk
Specialist will ensure smooth operations of clients and patients and support healthcare professionals.
Essential Duties & Responsibilities:
As a Front Desk Specialist at InterCommunity HealthCare, you will be responsible for a variety of administrative
duties. This includes answering calls, verifying insurance coverage, scanning and indexing documents, and
assisting with patient care as needed.
Greeting patients and clients.
Answering calls and providing information to patients and healthcare professionals in a welcoming, trauma-informed manner.
Maintaining schedule accuracy, including reminder calls, setting patients up with “MyChart”, accurate booking.
Verifying insurance coverage, collecting co-pays.
Billing and coding.
Scanning and indexing medical records, correspondence, and other documents.
Assisting with prior authorizations for medical procedures and treatments
Maintain patient flow in the waiting area, ensuring everyone is checked in and out.
Maintain the cleanliness of the waiting room between facility staff visits.
De-escalate using a trauma-informed approach when required.
Maintain accurate and up-to-date documentation of patient assessments, care plans, progress notes, and services rendered.
Ensure compliance with regulatory requirements and healthcare policies and procedures.
Adhere to all federal and state regulations and guidelines.
Always maintain patient confidentiality.
Perform other duties as assigned.
*All agency staff are required to attend all mandatory department/agency meetings and trainings*
*All Support Staff are required to show proof of a CPR Certification within 60 days of official start date.
Schedule: MON - FRI, 6:45 AM - 3:15 PM
Requirements
Education &/Or Experience:
Strong organizational and communication skills.
Ability to work well in a team-oriented environment.
Knowledge of medical terminology, procedures, and medications.
Proficiency in using electronic medical records and other healthcare software.
High school diploma or equivalent.
Administrative Medical Assistant or Billing and Coding background preferred.
At least 2-3 years of experience working in a community health setting preferred.
Bilingual English to Spanish preferred.
Salary Description Wage Range: $21.25 - $25.00 Hourly
$21.3-25 hourly 6d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Medical receptionist job in Colchester, CT
Part Time Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Part time Front Desk Coordinator:
Hours range from Monday-Thursday around 9:00am-3:00pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
Benefits
Health, Dental and Vision Insurance (Full-time employees)
Healthcare Spending Account
Paid Time Off
401k
Voluntary Life & Disability Insurance
Employee Assistance Program
Referral Program
Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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$32k-40k yearly est. Auto-Apply 50d ago
Front Desk Receptionist
Refocus Management Services 3.4
Medical receptionist job in Meriden, CT
****Travel between our Meriden/Bloomfield office is required
We are an established multi-specialty Ophthalmology group looking for an experienced ophthalmic technician. Technicians must be compassionate, detail-oriented team players with great people skills and a desire to grow in a friendly practice. As the Ophthalmic Technician your primary job function is to work with the ophthalmologist to provide exceptional patient care by gathering all patient information necessary to complete a proper diagnosis. You will perform the initial patient examinations, ophthalmic testing procedures as well as assist the physician as directed. Your top priority will be to ensure the patient receives the highest level of care as our main goal is to make the patient experience as exemplary as possible.
Job Responsibilities:
· Interview patients and document ocular and medical histories
· Perform preliminary testing ie: visual acuity, pupillary responses, confrontation visual fields, motility, stereopsis, color vision, angle assessment, refractometry and applanation tonometry, automated keratometry and lensometry.
· Perform diagnostic testing including automated perimetry, OCT, IOL Master, A-scan and ophthalmic photography, corneal topography, Pentacam.
· Assist in minor surgery procedures, laser surgery and crosslinking.
· Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff.
· Administer eye drops as required by the physician. (Certification Required)
· EMR scribing and electronic medication refills.
· Perform clinical and administrative duties as directed
· Provide support to triage department as needed.
· Provide support to surgical coordination department as needed.
Schedule:
M-F 8:30am 5:00pm (sometimes later depending on when the last patient leaves, candidate must be flexible.)
Minimum Qualifications:
High School Diploma or equivalent required.
Preferred Qualifications:
Certified Ophthalmic Assistant/Technician/Scribe Certification
Special Skills:
Ability to work well with others
Reliable, punctual and dependable.
Excellent communication skills
Data entry and typing skills
Ability to work in a fast paced environment
Exceptional customer service skills
Proven experience as an Ophthalmic Technician
Knowledge of medical office procedures.
We offer an excellent benefit package including a generous PTO program, 401k with a 4% company match, Medical, Dental and Vision insurance, Company paid STD, LTD and Life insurance.
$35k-43k yearly est. 60d+ ago
Front Desk Specialist
Spire Orthopedic Partners
Medical receptionist job in Middletown, CT
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
* Manage patient check-in and check-out, ensuring accurate data entry
* Complete full patient registration
* Educate and provide patients with office and billing policies and insurance participation
* Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers)
* Collect and verify patient insurance details, confirm eligibility, and process any co-pays and/or balances at time of service
* Submit daily payment collection reports
* Schedule follow up appointments, document cancelled or rescheduled appointments
* Assist patients in coordinating tests, labs, imaging, outside referrals; obtaining or facilitating necessary insurance authorization
* Provide outstanding customer service and assistance to patients
* Answer phones, take messages, direct calls to appropriate department or staff
* Manage record requests and releases in collaboration with Medical Records Department
* Open and close office as needed
* Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues.
* All other duties as assigned
$32k-40k yearly est. 4d ago
Front Desk Coordinator
Smile Doctors
Medical receptionist job in West Hartford, CT
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Center Family Orthodontics?
We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Center Family Orthodontics offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$32k-40k yearly est. 2d ago
Medical Office Receptionist
Eyenamics Ny
Medical receptionist job in Hillsdale, NY
Benefits:
401(k)
401(k) matching
Competitive salary
Paid time off
Job Title: Medical Office Receptionist Company: EyenamicsNY Job Type: Full-time Salary: $18 - $25 per hour
About Us: EyenamicsNY is a leading ophthalmology practice in New York City, dedicated to providing exceptional eye care services. Our team of experienced professionals is committed to ensuring our patients receive the best care in a comfortable and welcoming environment.
Job Description: We are seeking a highly motivated and personable Medical Office Receptionist to join our team. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced medical office setting. As the first point of contact for our patients, the Medical Office Receptionist plays a crucial role in creating a positive experience.
Responsibilities:
Greet patients and visitors warmly and professionally
Answer and direct phone calls in a courteous and timely manner
Schedule patient appointments and manage the appointment calendar
Verify patient information and insurance details
Assist with patient check-in and check-out procedures
Maintain a clean and organized reception area
Handle administrative tasks such as filing, data entry, and managing correspondence
Coordinate with medical staff to ensure smooth office operations
Provide general information about our services to patients and visitors
Qualifications:
High school diploma or equivalent; additional education or certification in office administration is a plus
Previous experience in a medical office or similar setting preferred
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Proficient in using office equipment (e.g., computers, phone systems, fax machines)
Knowledge of medical terminology and insurance procedures is an advantage
Friendly, professional, and patient-oriented attitude
Spanish language proficiency is a plus
Benefits:
Competitive salary
401(k)
Paid time off
Opportunities for professional development and growth
Supportive and collaborative work environment
How to Apply: Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining the EyenamicsNY team. Applications can be submitted via ZipRecruiter.
EyenamicsNY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$18-25 hourly 22d ago
Accounts Receivable and Patient Services Specialist Full Time 40 hours
Bristol Hospital Group 4.6
Medical receptionist job in Bristol, CT
At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice.
Job Summary
The Patient Access Representative II performs efficient and orderly registration of all patients and acts as the primary liaison for patients receiving services at Bristol Health. This role ensures accurate demographic and insurance information, collects copays and deductibles, and provides financial counseling support. As a higher-level position, the Rep II also handles more complex financial interactions and supports departmental ladder development.
Essential Job Functions and Responsibilities
Accurately document all information in appropriate fields and/or account notes.
Maintain accuracy when entering demographic and insurance information in the system.
Register patients prior to presenting to the hospital for services and collect copay and deductible and coinsurance amounts.
Obtain all necessary signatures at the time of pre-registration.
Courteously answer the telephone and respond to inquiries in a timely manner.
Identify and refer uninsured and under-insured patients to the Financial Counselor or appropriate representative as necessary.
Generate patient financial estimates and explain expected financial responsibility to patients.
Contact patients with prior balances across all Bristol Health entities to obtain payment or establish payment arrangements.
Maintain positive working relationships with patients/families, clinical personnel, co-workers, and management to promote teamwork and a positive
Qualifications
High school graduate; some knowledge of medical terminology, pre-admission, and insurance preferred.
Strong communication skills, both written and verbal.
Understanding of patient registration impact on financial revenue cycle.
Knowledge of online computer systems and applications.
Special Requirements
Superior customer service, telephone, and interpersonal skills.
Working knowledge of medical terminology, typing, and data entry skills.
PC literacy preferred.
Physical & Cognitive Requirements
Occasional sitting with extended bending, reaching, stooping, and walking/standing.
Prolonged eye and hand use while operating computers.
Occasional lifting up to and in excess of fifty pounds.
Excellent clerical skills, organizational ability, and ability to follow multi-step directions.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
$33k-37k yearly est. 11d ago
Front Desk
Big Sky Fitness
Medical receptionist job in Newington, CT
Benefits:
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Profit sharing
Training & development
Job description
Be a part of something great! Big Sky's Front Desk Team helps thousands of members change their lives every single day. If you're looking for a full or part-time career in fitness, working in world-class facilities, we encourage you to apply today! Compensation and Benefits:
● Paid Training● Opportunity for advancement● Flexible schedule● Increased social opportunities● Valuable work experience● An opportunity to make a difference in the lives of others● Compensation: $18-$20 per hour
Duties and Responsibilities:
● Promote quality customer service● Process memberships using effective sales/customer service techniques● Act as the first point of contact for potential and current members and is also responsible for presenting a positive image for the company● Answer telephones, respond to inquiries, take messages, screen and direct phone calls in a professional manner● Make protein shakes for members● Call potential & current members for various reasons such as promotions, account issues, follow-ups, and scheduling● Maintain cleanliness of facility● Update informational displays with promotions and literature● Attend mandatory meetings/training outside of regular working hours
Qualifications:
● Excellent communication and organizational skills● Ability to work in a fast-paced environment and multi-task effectively● Enthusiastic Personality● Prior experience in customer service or sales is a plus, but not required Compensation: $18.00 - $20.00 per hour
$18-20 hourly Auto-Apply 60d+ ago
MPR Planning & Scheduling Specialist
Pacaero
Medical receptionist job in Springfield, MA
Job DescriptionDescription:
PacAero Agawam is seeking an experienced MRP Planning and Scheduling Specialist to support material planning, production scheduling, and execution within our aerospace manufacturing operation. This role plays a critical part in ensuring customer commitments are met through disciplined planning, strong follow-through, and hands-on coordination across the shop floor.
The MRP Planning and Scheduling Specialist is responsible for day-to-day MRP execution, maintaining material availability, supporting production schedules, and driving resolution of constraints that impact on-time delivery. This position requires a high sense of urgency, strong accountability, and the ability to operate effectively in a fast-paced manufacturing environment.
This position is located in Agawam, MA and is onsite, full-time, Monday - Friday.
Requirements:
MRP & Material Planning Execution:
• Own daily MRP execution to ensure materials and components are available to support production schedules.
• Convert MRP signals into actionable purchase requisitions and production orders.
• Monitor material availability and proactively identify shortages, constraints, or risks to on-time delivery.
• Expedite materials and coordinate closely with Procurement, Inventory Control, and Production.
• Maintain accountability for inventory accuracy, material readiness, and schedule adherence.
Production Scheduling & Shop Floor Coordination:
• Support and execute production scheduling activities in alignment with customer demand and capacity.
• Maintain constant visibility into job status, work-in-process, and upcoming production priorities.
• Partner with Manufacturing and Operations to set priorities, manage constraints, and resolve execution issues.
• Spend time on the shop floor to validate execution against plan and support rapid problem-solving.
• Drive on-time shipment performance through disciplined follow-up and timely escalation.
Data Accuracy & System Integrity:
• Maintain and support master data accuracy including bills of material (BOMs), routings, lead times, and safety stock levels.
• Ensure ERP/MRP data supports realistic planning and effective execution.
• Identify data gaps or system issues that negatively impact planning accuracy and work cross-functionally to resolve them.
• Support reporting and visibility related to material status, shortages, and schedule performance.
Continuous Improvement & Cross-Functional Collaboration:
• Participate in continuous improvement initiatives related to planning processes, system usage, and execution flow.
• Collaborate closely with Procurement, Engineering, Quality, Inventory, and Manufacturing teams.
• Support process standardization and best practices across planning and materials management.
• Contribute ideas to improve efficiency, responsiveness, and overall supply chain performance.
QUALIFICATIONS
• Proven experience in MRP planning, production scheduling, production control, or a related manufacturing role.
• Strong understanding of how materials, capacity, and production schedules interact on the shop floor.
• Demonstrated ability to operate with urgency, prioritize effectively, and follow through on commitments.
• Experience working within an ERP/MRP system in a manufacturing environment.
• Strong communication skills and the ability to work effectively across functions.
• Willingness to spend time on the shop floor to ensure execution aligns with plan.
PREFERRED QUALIFICATIONS
• Familiarity with ABAS ERP/MRP or similar manufacturing ERP systems.
• APICS CPIM or related supply chain certification.
• Advanced Excel or reporting skills.
• Experience in lean manufacturing, continuous improvement, or demand-driven planning environments.
SKILLS & COMPETENCIES
• Strong organizational and time management skills.
• Analytical mindset with attention to detail and data accuracy.
• Ability to manage competing priorities in a fast-paced manufacturing setting.
• Proactive problem-solver with a strong sense of accountability.
• Collaborative team player with the ability to influence without authority.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
• Manufacturing and office environment with regular presence on the shop floor.
• Frequent walking, standing, and interaction with production areas.
• Ability to lift up to 25 lbs as required.
• Occasional overtime may be required to support production demands.
Salary range: $65,000 - $90,000/yr
Compensation & Benefits
The pay range listed for this position represents a good-faith estimate based on the role, internal equity, market data, and geographic location. Final compensation will be determined based on factors including experience, skills, qualifications, education, and internal pay alignment.
PacAero offers a competitive compensation package along with a comprehensive benefits program. Benefits may include medical, dental, vision, Health Savings Account (HSA), Flexible Spending Account (FSA), 401(k) retirement plan, life insurance, disability coverage, paid time off, and paid holidays. Benefits are available on the first of the month following date of hire, in accordance with plan terms.
Export Control Requirements
This position is subject to U.S. export control regulations, including ITAR. Employment may be contingent upon the candidate's ability to comply with applicable export control laws and company policies.
$65k-90k yearly 1d ago
Patient Representative
Midstate Radiology Associates, LLC
Medical receptionist job in South Windsor, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Buckland Hills Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
$18-24.6 hourly Auto-Apply 15d ago
FRONT DESK SPECIALIST - FULL-TIME, MON - FRI, 6:45 AM - 3:15 PM
Intercommunity, Inc. 4.1
Medical receptionist job in Hartford, CT
Job DescriptionDescription:
We Did It Again!
InterCommunity is a 2025 Healthcare Top Workplaces Winner!
VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025!
Join a Mission That Matters
InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay.
We offer same-day primary care and a wide range of behavioral health services across our community health centers in:
281 Main St., East Hartford
40 Coventry St., Hartford
828 Sullivan Ave., South Windsor
Our Addiction Services Division provides a full continuum of care, including:
Primary care integration
Residential detox and treatment
Outpatient mental health and substance use services for adults and children
Intensive outpatient programs
Employment and community support
Mobile crisis evaluations
Judicial support services
Social rehabilitation
Why Work With Us?
At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.
All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.
Our Benefits Include:
Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
Voluntary vision coverage.
Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
Supplemental Life Insurance available.
401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
Career advancement opportunities in a supportive, mission-driven environment.
Summary:
InterCommunity HealthCare is currently seeking a Front Desk Specialist to join our team. The ideal candidate
will be responsible for a combination of administrative duties and Trauma-informed care. This role requires a
proactive, detail-oriented individual with excellent organizational and communication skills. The Front Desk
Specialist will ensure smooth operations of clients and patients and support healthcare professionals.
Essential Duties & Responsibilities:
As a Front Desk Specialist at InterCommunity HealthCare, you will be responsible for a variety of administrative
duties. This includes answering calls, verifying insurance coverage, scanning and indexing documents, and
assisting with patient care as needed.
Greeting patients and clients.
Answering calls and providing information to patients and healthcare professionals in a welcoming, trauma-informed manner.
Maintaining schedule accuracy, including reminder calls, setting patients up with “MyChart”, accurate booking.
Verifying insurance coverage, collecting co-pays.
Billing and coding.
Scanning and indexing medical records, correspondence, and other documents.
Assisting with prior authorizations for medical procedures and treatments
Maintain patient flow in the waiting area, ensuring everyone is checked in and out.
Maintain the cleanliness of the waiting room between facility staff visits.
De-escalate using a trauma-informed approach when required.
Maintain accurate and up-to-date documentation of patient assessments, care plans, progress notes, and services rendered.
Ensure compliance with regulatory requirements and healthcare policies and procedures.
Adhere to all federal and state regulations and guidelines.
Always maintain patient confidentiality.
Perform other duties as assigned.
*All agency staff are required to attend all mandatory department/agency meetings and trainings*
*All Support Staff are required to show proof of a CPR Certification within 60 days of official start date.
Schedule: MON - FRI, 6:45 AM - 3:15 PM
Requirements:
Education &/Or Experience:
Strong organizational and communication skills.
Ability to work well in a team-oriented environment.
Knowledge of medical terminology, procedures, and medications.
Proficiency in using electronic medical records and other healthcare software.
High school diploma or equivalent.
Administrative Medical Assistant or Billing and Coding background preferred.
At least 2-3 years of experience working in a community health setting preferred.
Bilingual English to Spanish preferred.
$34k-40k yearly est. 10d ago
Front Desk Specialist
Spire Orthopedic Partners
Medical receptionist job in Middletown, CT
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
Manage patient check-in and check-out, ensuring accurate data entry
Complete full patient registration
Educate and provide patients with office and billing policies and insurance participation
Ensure that necessary forms are completed and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers)
Collect and verify patient insurance details, confirm eligibility, and process any co-pays and/or balances at time of service
Submit daily payment collection reports
Schedule follow up appointments, document cancelled or rescheduled appointments
Assist patients in coordinating tests, labs, imaging, outside referrals; obtaining or facilitating necessary insurance authorization
Provide outstanding customer service and assistance to patients
Answer phones, take messages, direct calls to appropriate department or staff
Manage record requests and releases in collaboration with Medical Records Department
Open and close office as needed
Maintain a professional and respectful work environment through positive interactions with patients, physicians, and colleagues.
All other duties as assigned
Qualifications
Who you are:
Qualifications:
High school Diploma or equivalent.
Previous knowledge of check-in and check-out process.
Knowledge of Insurance policies and procedures.
Excellent verbal and written communication skills.
Ability to multi-task, manage time, has strong customer service skills, and is reliable.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
$32k-40k yearly est. 3d ago
Patient Representative
Midstate Radiology Associates
Medical receptionist job in Wallingford, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Wallingford Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM + on-call every 5th Saturday from 8:00 AM to 4:30 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
How much does a medical receptionist earn in Westfield, MA?
The average medical receptionist in Westfield, MA earns between $30,000 and $44,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Westfield, MA
$36,000
What are the biggest employers of Medical Receptionists in Westfield, MA?
The biggest employers of Medical Receptionists in Westfield, MA are: