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Merchandiser, sales vs sales support associate

The differences between merchandisers, sales and sales support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a merchandiser, sales and a sales support associate. Additionally, a sales support associate has an average salary of $34,454, which is higher than the $31,662 average annual salary of a merchandiser, sales.

The top three skills for a merchandiser, sales include excellent planning, wine and pallet jack. The most important skills for a sales support associate are sales floor, back room, and math.

Merchandiser, sales vs sales support associate overview

Merchandiser, SalesSales Support Associate
Yearly salary$31,662$34,454
Hourly rate$15.22$16.56
Growth rate4%4%
Number of jobs248,317447,642
Job satisfaction--
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 52%
Average age4747
Years of experience44

What does a merchandiser, sales do?

Merchandiser sales representatives are responsible for maintaining the flow of products and managing shelves in retail stores or similar establishments. They are also responsible for devising strategies and promotional plans to increase brand awareness and boost product sales. Aside from this, they must remain updated with the latest marketing trends, monitor sales, and set the budget while maintaining inventory. Moreover, it is vital to reach out to customers and build rapport, all while implementing the policies and regulations of the company.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Merchandiser, sales vs sales support associate salary

Merchandisers, sales and sales support associates have different pay scales, as shown below.

Merchandiser, SalesSales Support Associate
Average salary$31,662$34,454
Salary rangeBetween $24,000 And $41,000Between $25,000 And $46,000
Highest paying CitySeattle, WABoston, MA
Highest paying stateWashingtonMassachusetts
Best paying companyCommunity CoffeeGoldman Sachs
Best paying industryEducationFinance

Differences between merchandiser, sales and sales support associate education

There are a few differences between a merchandiser, sales and a sales support associate in terms of educational background:

Merchandiser, SalesSales Support Associate
Most common degreeBachelor's Degree, 42%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Merchandiser, sales vs sales support associate demographics

Here are the differences between merchandisers, sales' and sales support associates' demographics:

Merchandiser, SalesSales Support Associate
Average age4747
Gender ratioMale, 60.0% Female, 40.0%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.7% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between merchandiser, sales and sales support associate duties and responsibilities

Merchandiser, sales example responsibilities.

  • Manage backroom/stock room inventory by organizing pallets, stacking and storing product inventory.
  • Negotiate constantly with store managers and floor managers in order to secure POS display space and proper allocation of inventory.
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Core merchandising skills; all products in distribution and arrange in POG.
  • Make sure that compliance are met for client according to POG for reset, remodel or setup of new store.
  • Build rapport and communicate effectively with ASM management and externally with all customers.

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Merchandiser, sales vs sales support associate skills

Common merchandiser, sales skills
  • Excellent Planning, 17%
  • Wine, 13%
  • Pallet Jack, 8%
  • Sales Floor, 8%
  • Product Displays, 7%
  • Cleanliness, 6%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%