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Merchandising associate vs sales associate

The differences between merchandising associates and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a merchandising associate has an average salary of $33,201, which is higher than the $32,167 average annual salary of a sales associate.

The top three skills for a merchandising associate include cleanliness, sales floor and customer service. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Merchandising associate vs sales associate overview

Merchandising AssociateSales Associate
Yearly salary$33,201$32,167
Hourly rate$15.96$15.46
Growth rate--
Number of jobs370,401579,849
Job satisfaction--
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 38%
Average age4141
Years of experience--

What does a merchandising associate do?

Merchandise associates ensure that customers get a complete shopping experience. They pleasantly arrange and stock merchandise on shelves for customers to purchase. Also, they assemble product displays and make sure popular and on-sale products are visible to customers. Part of their duty is to place the appropriate sales tag on items and record new developments in the store's inventory. Skills required for the job include excellent customer service, being detail-oriented, and relevant experience in sales.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Merchandising associate vs sales associate salary

Merchandising associates and sales associates have different pay scales, as shown below.

Merchandising AssociateSales Associate
Average salary$33,201$32,167
Salary rangeBetween $26,000 And $42,000Between $21,000 And $47,000
Highest paying CityNew York, NYNew York, NY
Highest paying stateHawaiiNew York
Best paying companyUlineBarclays
Best paying industryManufacturingManufacturing

Differences between merchandising associate and sales associate education

There are a few differences between a merchandising associate and a sales associate in terms of educational background:

Merchandising AssociateSales Associate
Most common degreeBachelor's Degree, 41%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Merchandising associate vs sales associate demographics

Here are the differences between merchandising associates' and sales associates' demographics:

Merchandising AssociateSales Associate
Average age4141
Gender ratioMale, 43.8% Female, 56.2%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 10.7% Unknown, 5.1% Hispanic or Latino, 20.3% Asian, 7.0% White, 56.4% American Indian and Alaska Native, 0.6%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between merchandising associate and sales associate duties and responsibilities

Merchandising associate example responsibilities.

  • Manage e-commerce websites to maintain accurate information and maximize sales.
  • Maximize sales by displaying merchandise and maintain store cleanliness while executing superior customer service.
  • Assist customer with picking groceries in the absence of other staff.
  • Create monthly PowerPoint presentations for the team to use in high-level meetings.
  • Conduct market research in the sale of pet products, identifying consumer trends.
  • Complete reports for products end of life and prepare merchandise for shipments back to depot.
  • Show more

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Merchandising associate vs sales associate skills

Common merchandising associate skills
  • Cleanliness, 26%
  • Sales Floor, 25%
  • Customer Service, 21%
  • Loss Prevention, 15%
  • Store Management, 3%
  • Visual Standards, 2%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%