Middleware administrator vs service administrator

The differences between middleware administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a middleware administrator and a service administrator. Additionally, a middleware administrator has an average salary of $88,076, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a middleware administrator include linux, java and windows. The most important skills for a service administrator are customer service, patients, and data entry.

Middleware administrator vs service administrator overview

	Middleware Administrator	Service Administrator
Yearly salary	$88,076	$54,573
Hourly rate	$42.34	$26.24
Growth rate	5%	5%
Number of jobs	57,416	57,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 53%
Average age	43	43
Years of experience	2	2

What does a middleware administrator do?

A Middleware administrator is primarily in charge of overseeing software systems in a company, ensuring everything runs smoothly and efficiently. Their responsibilities include managing applications and networks, performing installations and upgrades, setting-up systems, troubleshooting issues, and developing strategies to maintain the security and safety of data. They must also conduct regular maintenance checks, executing repairs as needed. Furthermore, as a Middleware administrator, it is essential to maintain an active communication line with different teams, all while implementing the company's policies and regulations.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Middleware administrator vs service administrator salary

Middleware administrators and service administrators have different pay scales, as shown below.

	Middleware Administrator	Service Administrator
Average salary	$88,076	$54,573
Salary range	Between $69,000 And $112,000	Between $33,000 And $88,000
Highest paying City	San Francisco, CA	Sunnyvale, CA
Highest paying state	Oregon	California
Best paying company	JPMorgan Chase & Co.	VMware
Best paying industry	Health Care	Finance

Differences between middleware administrator and service administrator education

There are a few differences between a middleware administrator and a service administrator in terms of educational background:

	Middleware Administrator	Service Administrator
Most common degree	Bachelor's Degree, 73%	Bachelor's Degree, 53%
Most common major	Computer Science	Business
Most common college	Massachusetts Institute of Technology	Stanford University

Middleware administrator vs service administrator demographics

Here are the differences between middleware administrators' and service administrators' demographics:

	Middleware Administrator	Service Administrator
Average age	43	43
Gender ratio	Male, 78.3% Female, 21.7%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 7.8% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.6% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between middleware administrator and service administrator duties and responsibilities

Middleware administrator example responsibilities.

Manage calendar and arrange travel; coordinate meetings and events; create PowerPoint presentations; prepare correspondence and approve expense reports.
Work on IIS 7.0/7.5 SQL 2008/2008R2.
Design and develop java objects for each LDAP entries and work on mappings to convert to and from java objects.
Configure WebSphere resources like JDBC providers, JDBC data sources, connection pooling, JMS, session management and virtual hosts.
Solve variety of issues with WebSphere and J2EE applications.
Prepare test cases and test data for testing the various flows in QA.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Middleware administrator vs service administrator skills

Common middleware administrator skills

Linux, 6%
Java, 6%
Windows, 5%
Infrastructure, 5%
Web Servers, 4%
Tomcat, 4%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

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Middleware Administrator vs Service Administrator

Updated January 8, 2025

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