Network technician jobs in Austin, TX

We're Hiring: Information Management Coordinator (Second Shift) Are you an experienced IT professional ready to take on a hands-on role in a fast-paced manufacturing environment? Join our team and help drive operational excellence through smart tech solutions and infrastructure support. What You'll Do Manage server installations, upgrades, and performance. Troubleshoot end-user systems and support shop floor technology. Monitor network security and ensure compliance with IT policies. Lead disaster recovery planning and implementation. Collaborate with external service providers and support ISO initiatives. Maintain IT inventory and align assets with financial records. What We're Looking For Degree in Computer Science, Networking, or related field. 3+ years of IT administration experience (automotive industry a plus). Experience in international environments preferred. Fluent in English; Spanish, French, or German is a plus. Strong skills in process excellence, customer commitment, and communication. Why Join Us? Global exposure in a tech-forward environment. Career growth opportunities. Direct impact on production and operations. Collaborative, high-performance culture. Work Environment On your feet throughout the shift; lift up to 50 lbs. Frequent movement: bending, twisting, climbing. Facility is not climate-controlled - hot summers, cold winters. Moderate noise levels; fast-paced production deadlines. Flexibility and independence required.

The IT Support Technician is responsible for installing, maintaining, and monitoring cost-efficient technical and maintenance activities within the Service Delivery environment. This role ensures that all technical solutions meet user requirements and support overall business needs. Typical Interfaces: Engineers Line Management Project Management Local Facility Management ARP/ASP/3rd Party Providers Asset Management Teams Tools & Resources Used: Strong knowledge of Windows 10 and Windows 11. Experience working in a Dell environment; proficient with Dell laptops. Proficient with mac OS and Apple devices; site has a heavy Mac user base. Must be skilled in navigating Intune and Jamf for device management. Ability to navigate Azure and interpret system logs. Basic network troubleshooting skills. Experience supporting Microsoft Teams Rooms, including resolving audio/visual issues. Solid foundational networking skills. Required Qualifications: Bachelor's degree or 8 years of relevant experience Must be able to work onsite in Austin, TX Provides call-handling and site-specific technical support. Delivers maintenance and support for legacy products and systems. Installs and maintains PCs, software, networks, servers, and peripherals. Demonstrates strong expertise in PC operating systems (Microsoft/Linux/Unix), networking software, antivirus tools, Tier 1 manufacturer servers, PCs, printers, OEM network devices, and document processing products. Supports network products from both operational and maintenance perspectives. Performs installations, moves, additions, and changes (IMACs) as needed. Tests and certifies PCs, networks, servers, and client-approved applications. What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Short/Long Term Disability and Critical Care/Illness Protection Life Insurance and Retirement Plans Employee Assistance Program With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page! Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law. You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process. #JobsAtKellyTelecom

Job Description: Field IT Roles and Responsibilities: Detailed Primary Description of project/Requirement Description Installing, configuring, and maintaining desktop computers, peripheral equipment, and software/applications within established standards and guidelines. Working with OEM vendors for replacing spares, hardware repairs & troubleshooting Inventory management Imaging of Laptops & Desktops Printer Management Assistance in fixing issues for Conference room and working with Vendor for room setup Hardware/software troubleshooting and resolution Perform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers. Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologies Network & Sharing printer installation Knowledge of Office 365 support Coverage/compliance software installation and troubleshooting Good communication skill Good Knowledge of DHCP, DNS. Maintain IT inventory, coordinate vendor support, and assist with procurement Support Mac devices Strictly adhere to defined Service Level Agreements (SLA's) Support recurring meetings, events, and after-hours activities as required Documenting incidents, problems, and resolutions for future reference and for the knowledge base Profiles focused primarily on service desk or remote assistance are not suitable for this engagement. Good to have skills L1 level network troubleshooting and resolution for LAN Connectivity Hands & feet support to Backend team for Network/Server/application issue Working with vendor support contacts to resolve technical issues Labelling Racks & devices Server mounting/movement Hands & Feet Support for DC (Compute, Storage, Backup, Network.) Hands & feet Support Requirement for Physical Servers, Network Devices, Storage, etc Device reboot, console connection for remote access, cable/SFP removal/insert, cable replacement, racking/stacking, etc.

Title: Help Desk Technician Duration: 6 months, can extend Compensation: $20hr Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Skillset / Experience: The Service Desk Technician will join the Global Support team to gain familiarity with and assists team members in resolving hardware and software issues. You will field telephone calls, email, or in person appointments to troubleshoot and diagnose a wide range of issues in the hardware, software, virtual/cloud, and infrastructure space. THE OPPORTUNITY FOR YOU You will perform installation, repair, and preventative maintenance of personal computers (PC) and related systems. You will troubleshoot and resolve software and hardware failures. Identifies network problems when they relate to personal (desktop or laptop) computers. You will provide technical support, training, process creation and various project efforts. You will serve as a local leader and mentor to junior Technicians. KEY SUCCESS FACTORS 1+ years of experience using and supporting computers (hardware and software) Basic understanding and ability to troubleshoot Windows (experience with Mac is a plus) Proven skills in PC repair, troubleshooting, deployment, and liquidation Working knowledge of Active Directory A+ certification Our benefits package includes: Comprehensive medical benefits Competitive pay 401(k) retirement plan …and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions' Privacy Policy and INSPYR Solutions' AI and Automated Employment Decision Tool Policy: ****************************************** By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

Our public sector client in Austin, TX is seeking a Help Desk Technician to join their technical support team for a 6-month contract, with a strong likelihood of conversion to full-time employment. This is an onsite position supporting day-to-day IT operations for internal staff. In this role, you will provide front-line technical support by responding to inbound calls, service tickets, and emails in a timely, professional manner. You will troubleshoot and resolve issues related to hardware, software, user accounts, and network connectivity. Responsibilities include password resets, printer configuration, break/fix support, onboarding setup, updating website content, supporting conference room A/V, and resolving more complex issues using documented procedures. This position requires strong communication, attention to detail, and a customer-first mindset. SEO keywords included: Help Desk Technician, IT Support, Desktop Support, Technical Support Specialist, Service Desk, Active Directory, Microsoft Azure, Windows 10 Support, Public Sector IT Jobs, Austin IT Jobs . Required Skills/Education Proven experience delivering superior customer service across multiple channels (phone, email, in-person, or chat). 2 years of experience supporting end users with varying levels of technical proficiency. 2 years of experience supporting computers, software, and systems including Microsoft Office Suite, Windows 10, and Adobe products. 2 years of experience troubleshooting information systems and resolving technical issues. 1 year of hands-on experience using Active Directory for account and access management. 1 year of experience working with cloud technologies such as Microsoft Azure. CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Preferred Experience 1 year of demonstrated initiative and desire for long-term career growth within an organization. Strong interest in advancing into more complex IT roles within a structured career path. About Seneca Resources At Seneca Resources, we are more than just a staffing and consulting firm-we are a trusted career partner. With offices across the U.S. and clients ranging from Fortune 500 companies to government organizations, we provide opportunities that help professionals grow their careers while making an impact.

Source One is a consulting services company and we're currently looking for the following individual to work as a consultant to our client, an autonomous vehicle company in Austin, TX. Job Title: Technical Support Engineer - Contractor Pay Rate: $34/hr (W-2) Initial Duration: 12 months Work Schedule: Evening shift, 2:00pm-11:00pm, Tuesday-Saturday Description: Seeking a Technical Support Engineer to perform in-depth diagnostics on robot systems running NixOS, restore services, and clearly document and escalate incidents to development teams when needed. In this role, you'll work directly on live systems, analyzing logs, troubleshooting via SSH, and managing internal services to ensure operational reliability. The ideal candidate is a technically curious, analytical problem-solver with strong communication skills and a methodical approach to troubleshooting. You're comfortable working hands-on in Linux environments, learning new tools quickly, and taking ownership of issues from diagnosis through resolution. As a Technical Support Engineer, you'll: - Diagnose onboard robot systems via SSH, performing rapid triage and resolving hardware/software issues. - Review system health and logs (uptime, CPU/RAM/disk usage, time sync, systemd status, journalctl, dmesg) and execute updates or service restarts as needed. - Maintain NixOS systems, verify version integrity, and complete post-update health checks. - Use command-line tools for configuration, navigation, and log collection (grep, awk, sed, tar, nano/vim, chmod/chown, tmux). - Conduct basic network diagnostics (ip addr/link/route) and analyze Grafana dashboards to correlate and confirm system alerts. - Support hardware-level troubleshooting by identifying faulty components and validating replacements. - Communicate effectively across teams using Slack and YouTrack, maintaining precise documentation of actions and findings. Daily Tasks: - Diagnostics on onboard systems via SSH - Connect to robots over ssh, usage of internal pipeline utilities for check up and debug - Working with dashboards, analyzing log files, identifying anomalies - Perform rapid triage checking uptime, CPU/RAM/disk check-up, free space checks, time/synchronization health Required Skills: - Strong Linux CLI skills and comfort working on production hosts via SSH - Proven ability to interpret system/service logs and reason from symptoms to root causes - Practical knowledge of systemd/journalctl and basic networking tools - Familiarity with NixOS concepts and workflows (or readiness to learn quickly) - Clear written communication (incident notes, escalation summaries)

Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical issues escalated from the L1 support team. · Install, configure, and maintain operating systems, software applications, and system updates. · Perform root cause analysis to identify recurring technical problems and develop solutions. · Excellent in troubleshooting break/fix issues of windows and mac computers · Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN. · Collaborate with IT team members on projects, upgrades, and implementations. · Maintain accurate records of work performed, issues, and resolutions using the company's ticketing system. · Provide remote support and troubleshooting for users working from home or in the field. · Train and mentor junior support technicians as needed. · Ensure compliance with IT policies, security protocols, and best practices. · Perform routine maintenance and inspections to ensure optimal performance of equipment · Build and maintain strong relationships with end users and ensure user satisfaction Qualifications: · Associate's or bachelor's degree in information technology, Computer Science, or related field, or equivalent work experience. · 2-4 years of experience in a desktop support or similar role. · Strong knowledge of Windows and Mac operating systems. · Proficiency with Microsoft Office Suite and other common software applications. · Experience with Active Directory, group policies, and user account management. · Familiarity with remote desktop tools and support software. · Excellent problem-solving and analytical skills. · Strong communication and interpersonal skills. · Ability to work independently and as part of a team. · Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support Technician (MCDST) are a plus

Datacenter Engineer - Services Integration Travel: Up to 80% (Domestic; combination of air and road travel) Employment Type: Full-time, W-2 Compensation: $75,000 - $85,000 annually + Performance Bonuses + Growth Opportunities --- About Olezka Global Olezka Global is a Managed Security Services Provider (MSSP) based in Austin, Texas, delivering Security-as-a-Service, datacenter modernization, and AI infrastructure solutions to mid-market customers across the United States. Our mission is to secure and modernize enterprise environments with agility, precision, and purpose. We're a growing, tight-knit team, not a giant corporation. At Olezka, you'll find a family-like environment built on trust, collaboration, and innovation. We work hard, have fun, and support each other as we grow. If you're looking for a place that values your individuality, technical skill, and self-driven attitude over corporate politics, this is the team for you. --- About the Role We're seeking a Datacenter Engineer with a strong foundation in storage, compute, and networking to help drive our rapid growth in secure datacenter solutions. This role is ideal for someone who's passionate about hands-on engineering, enjoys travel, and thrives in dynamic environments. While the role is home-based, the engineer will spend much of their time on the road across the U.S., working directly with customers to deploy datacenter and infrastructure solutions that power our clients' operations. Networking and security expertise are a significant plus - but the primary focus is datacenter architecture, integration, and performance optimization across Cisco, Dell, and NetApp platforms. Willing to learn and certify in new technologies such as security and automation/orchestration. --- Responsibilities - Design, deploy, and support datacenter infrastructure - including storage, compute, and virtualization environments. - Lead on-site and remote integration projects leveraging Cisco, Arista, Dell, and NetApp technologies. - Implement and optimize NetApp ONTAP environments, including data migrations, replication, and storage provisioning. - Build and integrate next-generation AI infrastructure - including Cisco, Dell, OpenShift and NVIDIA. - Troubleshoot and support datacenter hardware and interconnects across multiple customer environments. - Coordinate with internal teams to ensure high-quality delivery of projects and integrations. - Manage timelines, tasks, and deliverables independently with strong ownership of assigned projects. - Document system configurations, deployment steps, and network/storage architecture. - Serve as a trusted technical advisor for clients and help guide best practices for scalable, secure infrastructure. --- Required Qualifications - Active CCNA (Cisco Certified Network Associate) or equivalent networking knowledge. - NetApp Certification (NCDA or NCIE) - required. - 2+ years of experience in datacenter or infrastructure engineering roles. - Storage platforms (NetApp, Dell EMC, Pure Storage,SAN/NAS concepts) - Compute systems (Cisco UCS, Dell PowerEdge) - Networking fundamentals (VLANs, VxLANS, routing, Layer 2/3 switching) - Excellent project management and organizational skills; able to run projects without micromanagement. - Exceptional documentation and communication skills for customer-facing work. - Must be willing and able to travel up to 80% across the U.S. --- Preferred Skills or Willing To Learn: - Experience designing or supporting AI or GPU-based compute environments (NVIDIA, Cisco, or Dell AI PODs). - Working knowledge of security technologies such as Fortinet, Palo Alto Networks, or Cisco Secure. - Familiarity with virtualization and cloud integration (VMware, Hyper-V, Azure, AWS). - Exposure to automation/orchestration tools (Ansible, Python, REST APIs). - Experience in hybrid or edge datacenter design and implementation. --- Soft Skills and Expectations - Self-starter with strong ownership of tasks and time management. - Thrives in fast-paced, customer-facing environments. - Clear communicator who can translate complex technical solutions into customer value. - Team-oriented professional who values collaboration and mentorship. - Flexible, innovative thinker who embraces learning and challenges. --- Why Join Olezka Global - Work directly with cutting-edge technologies in datacenter, AI, and cybersecurity. - Competitive base pay with clear growth and bonus opportunities. - A family-style culture that values teamwork, independence, and integrity. - Autonomy to manage your own success while contributing to meaningful projects. - Ongoing certification and learning opportunities to grow your career. - Be part of a fast-growing MSSP shaping the future of secure datacenter services. --- To Apply: Submit your résumé and a brief statement outlining your relevant experience and certifications. Candidates must be authorized to work in the United States and/or federal government contracts. --- Job Type: Full-time (W-2) Pay: $75,000 - $85,000 annually + Bonuses Location: Austin, TX (Preferred) / Texas-based candidates only Travel: 80% (Domestic)

Are you an experienced Consultant, IT Architecture with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Consultant, IT Architecture to work in their company in Austin, TX. Primary Responsibilities/Accountabilities: Implements technical solutions and management processes to achieve overall objectives by means of implementing systems or enterprise- wide solutions, using the company hardware/software products and/or processes and methodologies Integrates solutions and strategies within the customer environment, based on the analysis of customer business goals, objectives, needs, and existing systems infrastructure Identifies additional product/services sales opportunities in customer organization Assists the sales organisation and related Practice Areas as technical/industry subject matter experts The role requires skills and understanding of the industry's best practices and methodologies to tie dissimilar components together into an aggregate system. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Uses expertise to construct specific and detailed solutions that encompass process, technology, project and staffing plans Constructs risk assessments and corresponding remediation plans relative to custom solution proposals Participates in the construction of financial models that align with custom solution proposals Composes applicable services agreements (e.g. Statements of Work, SLA documentation, etc.) that specify processes, technology, staffing, deliverables, commitments, risk, and project management aspects of a solution Supports deal negotiation and closure to include transition support to service delivery Serves as a services subject matter expert to both internal and external customers Follows all organizational standard operating procedures relative to cost modeling, approvals and reviews, and all other associated workflow, documentation and deliverables Participates in applicable win-loss reviews and incorporates learnings into future solutions Leads a technical team in developing solutions to complex business problems. Leads the design of multiple service areas or technologies within a broader services solution; leads overall technical implementation for large and complex engagements Contributes to the sales pursuit strategy. Participates or leads in customer presentations at the senior leadership level or higher May participate or lead in establishing operational plans and processes for the group. Leads research, discovery, planning and implementation efforts to improve business processes. Mentors less experienced team members May be involved in international sales opportunities. Provides expertise on the availability and viability of third-party components and services. Ensures third-party components comply with established architecture. Implements the information technology architecture and the total systems solutions to the enterprise-wide systems requirements of the customer. Participates in the Solution Architecture Review for projects, applications and infrastructure. Defines standardized reference architectures for processes and technology Qualifications: 8 to 12 years of professional experience with a bachelor's degree in computer science or a relevant field Strong working experience building Infrastructure automation using Ansible, Terraform or others in a Private/On-Prem Data centre leveraging bare-metal servers Strong experience with Linux and storage fundamentals, Kubernetes networking, storage RBAC, POD Security, Operator SDK/Use of Fabric8 API. Knowledge of core networking fundamentals, BGP/eBGP, Calico networking, service mesh (e.g., Istio, NGINX) Programming - Shell scripting, Python, HELM, Automation - Ansible, CICD Strong working experience with application architecture, HA, DR, Infrastructure services (DNS, Load Balancer, Firewall, TLS certs, web servers, reverse proxies, GIT Broad knowledge in systems telemetry and monitoring (ELK, Prometheus, Grafana, Dynatrace, Splunk, etc.) Experience with Agile methodologies, effective working independently and in a virtual team setting.

About the Role: Seeking a Camera Lab Test Engineer to join HP's team focused on developing cutting-edge video conferencing devices and camera systems. This entry-level position is ideal for a recent graduate eager to learn and grow in a fast-paced environment. Responsibilities: Perform objective testing in camera labs for new product development, including webcams and video conferencing devices. Execute test plans for software updates, image quality, and audio-visual performance. Assist in validating AI/ML features such as facial recognition, background blurring, and audio enhancements. Document test results and collaborate with engineering teams to troubleshoot and resolve issues. Support quality assurance processes and inline testing tools during development cycles. What You'll Learn: Hands-on experience with Microsoft-certified camera labs and advanced testing methodologies. Exposure to video collaboration technologies, imaging pipelines, and ISP tuning. Training in quality assessments (IQC/OQC) and RFQ processes. Qualifications: Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or related field. Strong interest in camera systems, video conferencing technology, and software testing. Basic understanding of hardware/software integration is a plus. Excellent attention to detail and willingness to learn. Ideal Candidate: Curious, proactive, and eager to work in a collaborative environment. Comfortable working in labs and learning new tools and processes.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Discovery IT System Administrator Employment Type: Full-Time, Executive-Level Department: Legal CGS is seeking a dedicated Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: The Contractor shall provide the following services to include but not limited to: * Contractor shall ensure the day-day availability of electronic discovery applications and related tools; * Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; * Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; * Contractor shall maintain security, backup, and redundancy strategies; * Contractor shall assist technical architecture design discussions; * Contractor shall liaise with vendors on behalf of OGC to address product issues; * Contractor shall develop and provide training for the end-users; * Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; * Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; * Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; * Contractor shall support the discovery application integration/migration activities; * Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; * Contractor shall have legal technology experience and knowledge of the EDRM; * Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; * Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; * Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; * Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; * Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Phone: *****************Email: [email protected] #CJ $124,895.40 - $169,500.90 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the role At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you. What you'll do Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture Background we're looking for 3-5 years of hands-on IT support experience in a corporate environment Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials Deep understanding of SSO, 2FA, passkeys, and password management systems Strong knowledge of security principles and best practices with proven ability to implement them Excellent follow-through and organizational skills-you never let tasks fall through the cracks Experience we'd be particularly excited about Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish Quick learners who can master new technologies with minimal guidance Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities People who thrive in fast-paced environments and can adapt quickly to changing priorities What to expect We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect: 25 minute phone screen to talk through your background and interest in Thatch 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role 30 minute Zoom meeting to meet 3 members of the team 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles Estimated Compensation Range$90,000-$115,000 USD About Thatch We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.

Job Description This position reports to the Director of IT and works out of our corporate office in Austin, TX on a hybrid basis. Typical hours are Monday-Friday, 8:00am-5:00pm. FC is looking for an System Administrator I to join our corporate IT team! Our System Administrators act as the backbone for IT support and infrastructure serving the technological needs of the organization. They are responsible for maintaining the health of the IT infrastructure and troubleshooting technical issues for employees both in the corporate office and remotely via phone, email, and Microsoft Teams. This role also involves documenting and building out new network segments and spearheading IT projects as needed. FC's corporate office and other work sites operate in a Windows environment and use Microsoft 365, so System Administrators will need strong working knowledge of Windows PCs, mobile phones, Microsoft services, printers, and other device What You'll Do as an System Administrator I: · Provide tier 1 and 2 level support to employees using endpoints and applications through troubleshooting and knowledge sharing. · Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly in a mostly Microsoft/Windows environment. · Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. · Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. · Maintain complete IT documentation, including change management and knowledgebase articles for all systems in production. · Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support. · Perform routine and scheduled audits of all systems, including backups. · Work with vendors to order products and resolve complex technical problems. · All other duties as assigned. What You'll Need: · High school diploma or GED required. · Bachelor's degree in Business Information Systems, Computer Science or a related field is a plus, or combination of education and equivalent experience. · Five years of IT experience is preferred. Knowledge, Skills, and Abilities: · Proficiency in Windows operating systems and Microsoft Office applications required. · Proficiency in Microsoft cloud environment including user management, Exchange Online, SharePoint Online, Teams, and Intune desired. · Proficiency with IPv4 networks, DNS, and DHCP required. · Experience with remote support solutions. · Experience using a service desk solution. Other Requirements: · Constantly move about inside the office to access file cabinets, office machinery, etc. and carry office materials and supplies up to 50 pounds. · Ability to pass criminal and financial background checks. · Occasional travel may be required, up to 5%. Job Type: Full-time Pay rate: 70,000 annually Experience: · IT support: 5 years (Preferred) Work Location: Hybrid remote in Austin, TX 78704

Management Applications, Inc., a leading provider of Managed IT Services and Network Management, Design and Implementation is seeking high-level Project Management and Networking Professionals to support projects with the Commission on State Emergency Communications. CSEC is implementing a State-level Digital 9-1-1 Network Project, also referred to as the State-level Emergency Services Internet Protocol network (ESInet, ESInet Project, or Project). The ESInet Project is a multi-year and multi-phase project that implements digital 9-1-1 calling to replace the current Enhanced 9-1-1 (E9- 1-1) system(s) with a Next Generation 9-1-1 (NG9-1-1) system for the Commission's state 9-1-1 program. The intended beneficiaries of the NG9- 1-1 system are the Texas Regional Planning Commissions and Emergency Communication Districts (collectively, the 9-1-1 Entities) that obtain services from and utilize the Commission's NG9-1-1 system. Job Responsibilities: 1. Implement a public safety grade State-level ESInet and National Emergency Number Association (NENA) i3-compliant NG 9-1-1 system, to replace the current Enhanced 9-1-1 (E9-1-1) system(s); 2. Interconnect all Public Safety Answering Points (PSAPs) in the Commission's 9-1-1 Program at PSAPs' demarcation point to the State-level ESInet; 3. Migrate PSAP 9-1-1 traffic from the E9-1-1 system(s) to the State- level ESInet; and 4. Transition the management and operations of the NG9-1-1 system to a Multi-Sourcing Integrator. Available Positions: Project Manager Network Engineers Required Certifications: PMP, CCNA, CCNP, ITIL Required Education: 4-year degree preferred. MAI will consider 2-year degrees with exceptional experience. Job Application Instructions: To be considered for these positions please submit a clear and concise resume (2 pg max.) as well as your minimum salary requirements. We will NOT consider your application without the REQUIRED minimum salary requirements. Please also list all IT certifications and Education within your resume.

Job Description Are you someone who thrives in a fast-paced environment, enjoys solving complex technical puzzles, and finds satisfaction in making the workplace run seamlessly? One of Blackmere's innovative clients is seeking an IT Workplace Administrator for a 6-month temp-to-hire opportunity supporting a globally distributed, cloud-native team. This is more than just endpoint support - it's a chance to contribute to the evolution of a secure, intelligent IT workplace. You'll become an integral part of a small, high-impact team where your curiosity is encouraged, your voice is valued, and your work directly impacts how teams collaborate and innovate. What You'll Be Doing As an IT Workplace Administrator, you'll support both Mac and Windows environments, acting as a key support partner across IT, engineering, and security teams. Your core focus will be managing and optimizing endpoint platforms like Intune and Jamf, ensuring compliance, security, and performance across a variety of devices. Your day-to-day will include: Configuring and managing endpoint tools (Intune, Jamf) for enrollment, policy, compliance, and software deployment Developing, testing, and deploying applications and security policies Handling escalated support tickets and partnering with the Engineering team for deeper technical troubleshooting Acting as a liaison between Workplace Experience and Engineering to ensure smooth resolution of IT issues Supporting a range of SaaS applications including Slack, Okta, and Google Workspace Using Jira to manage and track support workflows Writing and maintaining clear, user-friendly documentation for systems and support procedures What You Bring 2+ years of experience with Intune (required) and/or Jamf (preferred) in a fast-paced or high-growth environment Strong comfort with Windows environments and working familiarity with mac OS, or an eagerness to learn Experience with endpoint lifecycle management, compliance, and security standards Scripting skills in PowerShell, Bash, or similar for automation and efficiency Excellent communication and collaboration skills - you'll support everyone from engineers to business users Familiarity with SaaS ecosystems and platforms like Slack, Okta, and Google Workspace Experience with ticketing systems, preferably Jira A degree in IT, Computer Science, or equivalent hands-on experience Bonus Points For Certifications in Intune, Jamf, or endpoint security platforms Experience supporting globally distributed teams A strong troubleshooting mindset and desire to learn through exposure to new tools and technologies Why This Role Rocks This is a temp-to-hire opportunity designed to evolve into a long-term role - the ideal chance to demonstrate your value while being supported by a high-trust, collaborative culture. You'll join a company on a mission to make the internet safer and more secure - and that mission drives everything they do. You'll also be mentored by experienced engineers and work under a thoughtful and engaged manager who supports team growth, autonomy, and innovation. The environment is flexible, fast-moving, and filled with opportunity for learning. If you're passionate about IT service excellence, endpoint security, and expanding your technical horizons, this could be your next big move. *****While this position is remote, we are only entertaining candidates who are currently located in the Austin, TX, or Boston, MA, areas.***** Blackmere is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job DescriptionSalary: UniTeller Financial Services is a global FinTech Corporation based in Austin, TX specialized in cross-border and global payments. We are owned by GF Banorte, one of the largest financial Institutions in Mexico and Latin America. We also have subsidiaries in Mexico, Canada, and the Philippines, and our payment services originate in all 50 states in the U.S. and are sent to more than 70 countries around the world. What Were Doing At UniTeller, our mission is to provide quality financial services to individuals and Corporations that act as a bridge between immigrants and their families in their home countries. We always strive to maintain the highest standards of service, honesty, respect, and corporate responsibility. Our consumer products, uLink Remit, and uLink Card, provide excellent solutions for sending money internationally at low costs and in a very simple way. Were building additional services that will help us further accelerate our mission of empowering companies and individuals to send money internationally. The Position The IT Support Engineer role is to provide end user support within the organization's desktop & server computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, equipment and software, including PCs, phones, printers, scanners, to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner and will provide end-user assistance where required. Hybrid position in Austin, Texas. Primary Responsibilities: Install, upgrade, support and troubleshoot Windows and Microsoft Office and any other desktop applications Install, upgrade, support and troubleshoot for computers, printers, and any other peripheral equipment Performs general preventative maintenance tasks on computers, laptops, printers and any other peripheral equipment Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Provide support for the server and communication room when required. Monitor communication and networking issues and if they cannot be resolved quickly, escalate them to the IT team Be available for troubleshooting or fixing problems that require a physical presence on-site User account administration, i.e., account creation and management and password resets on Active Directory Request and follow-up changes for user phone extensions and user phone lines Support users and agents remotely. Monitor and manage Windows updates and anti-virus/anti-malware programs on workstations. Experience, Knowledge and Skills Able to operate with minimal supervision Able to manage time effectively, set priorities appropriately, schedule calls Able to maintain professional demeanor under stress Excellent technical knowledge of Windows PCs and desktop hardware. Windows support experience Microsoft Office support experience Working technical knowledge of current protocols, operating systems and standards. Software and Hardware Troubleshooting Knowledge of Windows Active Directory and remote-control tools Analytical and problem-solving skills Able to operate effectively in a team environment with both technical and non-technical team members Good communication (both verbal and written) skills. Qualifications College diploma or university degree in the field of computer technology and/or 2 years of equivalent work experience.

The broader Edge Network Services (ENS) organization designs, builds(deploys), and supports(operates) a network of 2B+ active users of Facebook platform, 1B+ active users from Messenger, 1B+ users from Instagram and 1B+ users from Whatsapp. The ENS organization is organized into three global groups: "ENS Global Edge & Backbone Deploy," "ENS Foundation," and "ENS Global Operations." Each group has global scope across the lifecycle of support.The ENS Operations Team exists "to operate the world's most available, efficient, and useful network." Whether it's our day to day management of hundreds of technicians working to repair and maintain Facebook's global infrastructure, targeted reliability initiatives, or evolving our digital systems to improve efficiency and manage business risk, our team is accountable. We provide the services to manage network operations across data center, backbone, subsea, and edge locations; and on-network and off-network CDN infrastructure.This role will be part of a team of operations engineers that automate what makes sense to approach "Zero Touch Operations" and enable improved efficiency and productivity of our team members and vendor field workforces. **Required Skills:** Network Engineer, Operations and Support Responsibilities: 1. Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in the global team's Tier 3 and 4 on-call rotation with the goal of routing issues as needed and understanding how processes or tooling might be improved, skills can be developed, or automation can be implemented to prevent the need to escalate similar issues in the future 3. Operational Leadership: As an operations practitioner within the team you will be expected to drive improvement in everything we do. In this role you will indirectly manage the activities of a large contingent workforce responsible for delivering road mapped projects and executing on recurring activities. You will drive standards across the network and ensure that we are fully compliant to those standards and policies 4. Risk Management and Assurance: Work internally and with upstream partner teams to ensure design, build, and operations aligns to applicable reliability, security, privacy, regulatory policy, and business continuity drivers 5. Information and Data Assurance: ensure relevant operational process, procedure, and policy documentation is effectively managed and the data required to support operations is complete and accurate in systems 6. Automation: Be heavily involved in driving the team to analyze operational events in order to identify new automation opportunities and help us achieve our goal of all faults in the network being fully remediated by software. This will include helping others understand our requirements and drive their roadmaps, but may include directly implementing light weight solutions in code 7. Data Measurement: As an operations practitioner supporting our network, you will be expected to drive quality into the metrics we report to assist us in focusing on the areas that give us the best return on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8. Collaboration and Partnership: You will work closely on supporting our internal customers (Network Engineering, Systems Engineering, Traffic, Logistics, Program Management) and vendors (IT asset disposal, and Hardware partners) and ensuring that their needs and issues are being addressed proactively across global sites 9. Roadmap Ownership and Strategy: Own the planning and execution of an organizational-level roadmap and strategy to deliver business outcomes 10. Technical Leadership: Provide root cause analysis and corrective action leadership to resolve all operational issues found across edge and backbone architectures and hardware platforms. You will be integral to identifying problems and implementing effective solutions across highly cross-functional infrastructure teams to include network engineering, logistics, supply chain, compliance, legal, software system engineering, and program management to scale with the rapid expansion of the Meta platform and customer base 11. Business Ownership: Represent the organization and manage interaction with third parties such as hardware, colocation, telecom carrier, and managed service partners 12. Project Leadership: Lead highly cross-functional infrastructure projects and programs in a matrix organization covering a range of areas (data center, production network, infrastructure, logistics, supply chain, compliance, legal, and software system engineering) 13. Communication: Communicate cross-functionally across various teams, organizations and internal and external stakeholders(Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and hardware partners) to drive infrastructure operations development and management 14. Travel: International and Domestic travel may be required up to 15 percent **Minimum Qualifications:** Minimum Qualifications: 15. Operations Center Experience: Minimum of 7 years of direct leadership experience within a global Network Operations Center or IT Operations Center environment to manage Service Level Agreements and continuous improvement against metrics at scale 16. Network Protocol: Advanced knowledge of TCP/IP, IPv4/v6, Border Gateway Protocol, Intermediate System to Intermediate System, Open Shortest Path First, and/or Multi-protocol Label Switching in complex troubleshooting scenarios. Cisco and Juniper Professional level or equivalent experience 17. CDN and Edge: Advanced knowledge in CDN & Network Services, peering network strategies, including topology, traffic analysis, linux operating systems, hardware platform, and architectures in complex troubleshooting scenarios 18. Repair Function: Minimum of 7 years of logical troubleshooting and physical repair with an understanding of physical infrastructure such as cable types, connector types, optic types, racks, patch panels, power/cooling, hardware components, and facilities infrastructure 19. Automation: Basic knowledge coding and automating in higher-level languages such as Python, Go, or JavaScript 20. Partnership: Experience successfully collaborating across a global team and with cross-functional partners(e.g. physical infrastructure & network design, engineering, strategy, security, policy, and legal) at all levels to include vendor service delivery managers, individual contributors, and people managers 21. Prioritization: Experience managing from the front to prioritize and drive the bigger mission forward by translating strategy into results 22. Network and Infrastructure Design: Minimum of 5 years of direct experience understanding and influencing network and infrastructure architectures to include constraint and dependency analysis and translating these into deployable and supportable solution requirements 23. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience **Preferred Qualifications:** Preferred Qualifications: 24. Facility Experience: Working within varied infrastructure environments, such as colocation facilities, cable landing stations, ILAs, owned data centers, or corporate campuses. 25. Software Systems Design: Experience organizing and executing digital transformation initiatives at both the oversight and practitioner levels. 26. Vendor Partner Experience: Partnering to translate performance issues into improvement plans with enterprise and service provider vendors such as network hardware platforms(Cisco, Juniper, Ciena, Infinera, Nokia, and Arista), ITAD vendors, logistics vendors, and colocation vendors. 27. Data Design: Basic knowledge applying data-driven analysis and leveraging technologies like machine learning and predictive modeling algorithms to solve complex business problems. 28. Information Technology Functional Experience: Working within global network or infrastructure operations, deployment, design/engineering and/or support teams. 29. Professional Services: Experience with purchasing, negotiating and end-to-end supplier management, such as managing global RFPs and contract negotiations. 30. Risk and Assurance Management: Experience in operational compliance, physical & logical infrastructure security, and/or business continuity disciplines. 31. Business Metrics: Experience identifying key metrics/measures that will be used to evaluate success and validate the business impact of the program **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.

Job Details Experienced Central Office - Georgetown, TX Full TimeDescription IT Support Administrator Campus: Central Office Reports To: IT Lead Summary of Role Supports the organizational IT needs of Celebration Church and its staff by installing, monitoring, and maintaining computer systems, software, and networks across multiple campuses Position Status & Schedule Non-exempt, Hourly Full-time (40 hours) Sunday through Thursday: hours vary per week dependent on events scheduled; may include weekends and evenings Christmas, Easter, and Dream Team Appreciation service dates and times are blackout days for time off. Other events may be required outside of your regular schedule; we will inform you in advance of these requirements Essential Functions & Responsibilities Leadership Carry and reflect the IT Team culture of collaboration, support, and excellence Primary oversight of the IT helpdesk software: assigning, responding to, and resolving helpdesk tickets Ensure IT best practices are followed by staff team members to maintain secure, functional, and efficient virtual work environments Work with ministries and staff team to identify and resolve existing and future support needs Collaborate with IT Team to provide in-person coverage for services, conferences, and events Help lead and work with Dream Team (volunteers) during weekend services/events at campuses Support Provide technical assistance and support for incoming requests and issues related to computer systems, technology, software, network and hardware Respond to queries, isolates problems, determine and implement solutions, escalating helpdesk tickets as needed, to other IT Staff members and external partner support resources Configure, install and set up organizational IT needs Thoroughly walk through problem-solving and troubleshooting processes with staff team Follow up through IT helpdesk and authorized communication platforms for issue resolution/solutions Install, modify, maintain, and repair computer hardware and software Maintain IT hardware assets and manage/report on hardware lifecycles within asset management solution Perform periodic IT hardware asset audits, ensuring proper stewardship of these assets Clean computers (such as screens and keyboards) Run diagnostic programs to troubleshoot & resolve problems. Maintain RMM (remote monitoring & management) solution for hardware/software updates/maintenance Ensure backups are functional and current on all applicable end user Staff computers. Partner with Staff members to ensure standardized use of Microsoft OneDrive & SharePoint for file storage Monitor and maintain printers and copiers, in partnership with related equipment vendors Assist with basic TV/video, telephone, network and audio systems set ups/maintenance Troubleshoot and correct network connectivity issues with IT assigned technology Maintain and troubleshoot hardware for satellite campuses Ensure check-in hardware systems are fully operational with various ministries Support Point of Sale (POS) systems, in partnership with related equipment vendors. Maintain cybersecurity awareness platform, educating Staff members on security best practices Onboard staff new hires with IT platforms, equipment & related resources used by Celebration Church staff Financial Utilize purchasing processes for approval, ordering, and payment of services and items needed at campus Enter expenses into applicable systems and maintain up-to-date expense reports Requirements Mature Christian who calls Celebration Church home and supports the Church's culture, vision, and values Unwavering commitment to place Christ first in all you do Desire to ensure people are known, loved, and celebrated Continually seeking growth with Christ and encouraging others to do the same Passion for excellence, always looking to improve Deep understanding of the value of being part of a family that is unified for a greater cause Must have completed all steps of Connection Point within 60 days of hire Must be willing to work outside normal office hours for events and IT support needs Competencies Understanding of the role of technology to enable ministries, support staff team members, and create excellent service and event experiences for church attendees Proficiency in Mac OS Support/iOS and Microsoft Windows/PC Able to support Apple TV and Point of Sale (POS) technologies Outstanding interpersonal & communications skills and teamwork abilities High problem solving and intuitive thinking skills Excellent time, task management and project coordination abilities Self-motivated and determined with a strong work ethic Basic audio, telephone & video set up abilities Experienced with basic project or work management software (i.e., Monday.com, etc.) Proficient in mac OS, Microsoft Office Suite, Rock database, Planning Center Online Willingness to work occasionally outside normal business hours Education & Experience Minimum 3-years experience in any general IT related work field Minimum 1 year end user technical support and basic technology troubleshooting experience required Experience with mac OS support, iOS, Windows/PC and Point of Sale (POS) required Preferred candidates will have multi-area experience in the following: Apple TV, Point of Sale (POS), Church Management System, Active Directory, Microsoft Azure, Multifactor Authentication (MFA) & Single-Sign-On (SSO), Cisco Meraki Networks, IT servers, Microsoft Office 365 Work Environment & Physical Demands Must be able to remain in a stationary position 50% of the time. Must be able to occasionally move about inside the office and Church facility. Must be able to position self to maintain supplies and equipment on lower shelves and in closets. Often move supplies and equipment weighing up to 40 pounds Constantly work in an open office environment Ability to work outside in various climates and temperatures Other Information Celebration Church is an equal employment opportunity employer to the extent required by law applicable to religious institutions. This job description is not inclusive and often includes other responsibilities. Duties, responsibilities, and activities may change and/or new ones assigned at any time with or without notice.