Night auditor jobs in Beaumont, TX - 941 jobs

Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business. With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas. The Role: The Night Auditor is responsible for guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, respond to all guest request, and act as communication liaison between the guests and all other departments. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, complete all hotel nightly audits, create and update reservations, review guest payments, deliver exceptional customer service to our internal and external guests, etc. Responsibilities: Build guest and team member positive relations Participates in departmental and company meetings Ensure consistent high-quality service to all our team members and guests Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures Assigns guest accommodations in accordance with procedures and SOPs Answer phones within 3 rings while following the company phone script Accurately take messages for guest and initiate actions as needed Ensure proper ID and a form of payment is obtained during guest check in Create and update guest reservations upon request based on hotel availability Follows room availability and reports any issues to supervisor Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner Ensure to complete daily reports, audit and checklists in a timely manner Audit and balance accounts from the days shifts Verify and schedule wake up calls Prepare guests folios for next day check outs Auditing of room inventory Balance cash drawers and folios Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets Brings any problems to the attention of the manager or supervisor on duty Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Performs related duties as assigned Qualifications: High school diploma or equivalent required. Experience with hotel operating systems preferred. Previous experience with computers is preferred. Hotel Experience preferred. What's in it for you: Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages Paid Time Off Target Salary Range: $17.00 per hour Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Essential Duties and Responsibilities Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. Run audit reports/journals from the front office system, Point of Service and the computer. Make corrections and adjustments and handle all computer problems that might occur throughout the shift. Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Hotel experience preferred. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. Ability to effectively deal with guest and associate concerns in a friendly and positive manner. Ability to access and accurately input information using a moderately complex computer system. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Menasha Corporation Employees, please log-in to your Workday account to apply for positions. ABOUT US (AND OUR EXCITING FUTURE) Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here. Join us and become part of the power behind possible. About The Opportunity We're hiring a Quality Auditor to join our Team. In this position you will perform product and process audits, assist in corrective actions and update documents within the Quality Management System (QMS) to ensure customer satisfaction. This is your chance to grow with a family-owned company that values safety, teamwork, and career development. Why ORBIS? At ORBIS, we prioritize our employees' well-being and satisfaction. After 30 days of employment, you'll be eligible for a comprehensive benefits package that includes * Medical, Dental and Vision Insurance * 401K with Company Match * Annual Incentive Plan * And much more! We also provide a safe work environment and a family-friendly work schedule, ensuring a healthy work-life balance. Key Duties and Responsibilities: * Support plant personnel on daily quality concerns and issue and communicate quality alerts, as needed. * Audit compliance with existing procedures and requirements, including paperwork at the press and process variances. * Perform raw material testing, prepare trend analysis to evaluate vendors and update receiving inspection instruction per vendor. * Audit finished good and report findings to production and quality personnel. * Support correlation studies and conduct in-house calibration and schedule outsourcing calibration services. * Support the QMS by updating documentation and aid in writing procedures and work instructions. * Work in a safe and efficient manner using all personal protective, safety equipment and devices that are required. * Knowledge of Microsoft Office and other computer programs * Willing to work alternate shifts as needed and be familiar with all job tasks in the department * Strong attention to detail Work Experience: * 1-3 years of quality experience Shift Hours and Schedule: * 6:00am to 6:00pm OR 6:00pm to 6:00am * 2/2/3 Schedule Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you'll have opportunities to grow. The possibilities are endless. The power is yours! Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Summary / Job Purpose Audits, balances, and reports on the various areas of the hotel to provide accurate and m financial information on the hotel's operational performance for the day. Oversees front office, front desk operations during the overnight shift. Responsibilities & Job Duties Checks front office accounting records for accuracy and compiles information for the hotel's financial records Tracks room revenues, occupancy percentages, and other front operating statistics Prepares summary of cash, checks, and credit card activities, reflecting the hotels financial performance for the day. Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances Summarizes results of operations and prepares reports for management. duties of the front desk agent Performs other duties as assigned. Requirements Qualifications - Education, Experience, & Skills High school diploma or equivalent Accounting background preferred Previous hotel experience desired Strong customer service orientation and skills Present a professional image, and able to communicate well with both guests and employees Ability to operate front office equipment and computers Ability to compile facts and figures Ability to understand principles of auditing, balancing and closing out accounts Ability to work a flexible schedule, including weekends and holidays. Working Conditions Hours will vary. Position requires prolonged standing, bending, stooping, twisting, and repetitive hand and wrist motion. Works primarily in a climate-controlled setting. Requirements The incumbent may have to lift items up to 45 lbs.

Job Description Join our growing team! Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott. Property Location: Baton Rouge, LA Essential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly Registers and processes guests upon arrival and departure Demonstrates telephone courtesy and professionalism Attentively listens to guests and anticipates any additional needs or concerns Maintains clean and professional appearance of public areas and hotel office Uses appropriate selling techniques to maximize revenue and occupancy Completes daily management operations reports Ensures all guest accounts are complete and accurate Demonstrates a working knowledge of all services and facilities of the hotel and local area Complies with the hotel's standard operating procedures and policies Assists in monitoring and upholding procedures for safety of guests and hotel team members Assists team members and other departments as needed to contribute to operational efficiency Delivers amenities and general assistance to guests as requested Performs additional responsibilities as assigned by leadership Qualifications Strong interpersonal and communication skills Strong organizational skills and attention to detail Ability to handle stressful situations with poise and professionalism Conduct work-related functions in a professional manner Must have a clean driving record.

Join our team as a Night Auditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours. Benefits: Night shift differentials Weekly pay Cross-training opportunities Safe and quiet work environment Responsibilities: Process late check-ins and early check-outs Reconcile and balance daily transactions Prepare nightly audit reports for management Ensure guest safety during overnight hours Handle guest requests or emergencies professionally

Night Auditor - 402150 Department: Rooms Reports To: Front Office Manager/Director of Front Office Operations FLSA: Non-Exempt Schedule: Thursday-Saturday nights Part Time The Night Auditor is responsible for balancing the revenue and expense transactions, handling the front desk duties during the overnight shift, and ensuring a smooth operation of the hotel during nighttime hours. The role also involves providing exceptional customer service to hotel guests. Essential Duties and Responsibilities: Perform nightly audit of hotel transactions, ensuring that all financials are accurately balanced. Check guests in and out, ensuring proper room assignments and handling guest requests efficiently. Handle all guest inquiries, providing information about the hotel, its services, and the local area. Prepare and distribute daily reports to the management team. Monitor the security of the hotel during the night, responding to any emergencies or disturbances. Process all financial transactions, including cash handling, credit card processing, and ensuring proper posting to guest accounts. Ensure proper communication with the next shift and management team, noting any issues or important information. Maintain the cleanliness and organization of the front desk area. Provide wake-up calls and perform other guest services as needed. Perform basic troubleshooting of hotel equipment and systems, escalating issues to the appropriate department as necessary. Qualifications: Education and Experience: High school diploma or equivalent required. Previous experience in a customer service role preferred. Experience in accounting or bookkeeping is a plus. Skills and Abilities: Strong attention to detail and ability to work with numbers. Excellent customer service and communication skills. Ability to work independently and make decisions with minimal supervision. Proficient in the use of computers and hotel management software. Ability to handle multiple tasks and work under pressure. Reasonable Accommodations: The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department. Requirements Physical Requirements: Ability to stand, walk, and remain in a stationary position for extended periods. Ability to lift, carry, push, or pull up to 20 pounds occasionally. Visual and auditory ability to operate office equipment, including computers and phones, and to respond to emergencies. Ability to perform repetitive motions, such as typing and writing. Work Environment: Work is performed in a hotel environment, primarily at the front desk. The position involves overnight shifts, including weekends and holidays.

Balances and audits for accuracy room revenue, food and beverage revenue; assists in the preparation of all reports relevant to daily revenues. Prepares various audit worksheets as well as the Daily Flash Reports. Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives. Logs guest complaints into the Front Desk Communication or Log Book. Register guests into the hotel and checks guests out of the hotel. Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts. Completes and transmits daily management and accounting reports and supporting documents; prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses. Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information. Performs all Guest Service Representative functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of messages; will facilitate proper security of department keys. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Handles confidential information, including guest records, with a high degree of integrity. Makes daily deposits (as applicable). Verifies room charges and rates; verifies register has appropriate starting cash. Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report. Submits reports to the corporate office as appropriate. Monitors room availability. Blocks rooms and handles guest requests. Performs and documents security walks on a regular basis. Has a thorough knowledge of emergency procedures and the implementation of procedures. Prepares continental breakfast on time; replenishes breakfast items as needed. Performs duties of a Guest Service Agent, including laundry functions as directed. May be required to make management decisions in the managers absence. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management

Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company. Looking For Perks? We've got you covered! Top industry pay Tuition Reimbursement 401k with company match Comprehensive health packages Paid Time Off NIGHT AUDITOR (FULL TIME) The Night Auditor is responsible for guest check-in and check-out, auditing and posting of daily transactions, reconciling accounts, respond to all guest request, and act as communication liaison between the guests and all other departments. Your duties include but are not limited to, effectively communicate with team members regarding operational tasks/events, complete all hotel nightly audits, create and update reservations, review guest payments, deliver exceptional customer service to our internal and external guests, etc. ESSENTIAL FUNCTIONS (The following statements are intended as general illustrations of the work in this job class and are not all-inclusive to this position.) Build guest and team member positive relations Participates in departmental and company meetings Ensure consistent high-quality service to all our team members and guests Perform a friendly, professional, and timely check in and checkout processes for arrivals and departures Assigns guest accommodations in accordance with procedures and SOPs Answer phones within 3 rings while following the company phone script Accurately take messages for guest and initiate actions as needed Ensure proper ID and a form of payment is obtained during guest check in Create and update guest reservations upon request based on hotel availability Follows room availability and reports any issues to supervisor Handles assigned bank in accordance to established internal controls and performs accurate account postings to guest folios Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the front desk's daily operation Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner Ensure to complete daily reports, audit and checklists in a timely manner Audit and balance accounts from the days shifts Verify and schedule wake up calls Prepare guests folios for next day check outs Auditing of room inventory Balance cash drawers and folios Able to articulate all amenity offerings of the hotel including catering, rooms, packages, and F&B outlets Brings any problems to the attention of the manager or supervisor on duty Must proactively prioritize needs and effectively manage resources Immediately report any safety hazards, problems, or maintenance issues to the appropriate party Performs related duties as assigned QUALIFICATIONS High school diploma or equivalent required. Experience with hotel operating systems preferred. Previous experience with computers is preferred. Hotel Experience preferred. The Queen Casino & Entertainment and its affiliates are an equal opportunity employer.

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication, customer service, and organizational skills, and be able to work independently with minimal supervision. Compensation: $14.00 - $16.00 Key Responsibilities: Check-in and check-out guests, confirm reservations, assign rooms, and issuing keys. Handle guest requests, concerns, and complaints promptly and professionally. Process payments and transactions, including room charges, cash, debit, or credit. Ensure the common area and lobby are clean and presentable. Run daily reports, such as arrivals, departures, and special requests, checking for accuracy. Maintain front desk supplies and equipment. Coordinate with housekeeping and maintenance to track room readiness. Answer guest calls and provide information about the property and local attractions. Perform administrative duties, including filing and updating records. Safeguard guest information and handle confidential records with integrity. Other duties as assigned. Requirements: 1 year of experience in hospitality and front desk roles. Strong written and verbal communication skills. Proficiency in Windows operating systems, spreadsheets, and word processing. Ability to solve problems and make decisions quickly. High school diploma or equivalent. Ability to work independently and handle stressful situations. Physical Demands: Regularly required to walk, stand, and use hands to complete tasks. Must be able to lift up to 50 pounds occasionally and 10 pounds frequently.

Hilton Garden Inn West Monroe SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Night Auditor, Role Specific Duties and Expectations Other Duties and Expectations Audit Management: All hotel audit-related reports must be completed and sent out by the designated time on the overnight checklist. Security: Overnight security measures should be followed to ensure a safe environment for all team members and guests including, but not limited to locking exterior entrances at the designated times, following protocols for late arriving guests, following procedures for handling safety and security issues. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

←Back to all jobs at Holiday Inn Houma Night Auditor Holiday Inn Houma is an EEO Employer - M/F/Disability/Protected Veteran Status The brand new Holiday Inn, located at 1800 Martin Luther King Blvd, is now hiring for a FT night Auditor. The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis, and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations. Education & Experience: • High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required. Essential (partial list): • Approach all encounters with guests and employees in a friendly, service-oriented manner. • Maintain regular attendance in compliance with Expotel Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working. • Comply at all times with Expotel Hospitality Service standards and regulations to encourage safe and efficient hotel operations. • Maintain a warm and friendly demeanor at all times. • Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. • Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.). • Audit and reconcile financial and statistical reports. • Prepare and distribute necessary daily reports as required (i.e., Daily Operating Reports, Discount programs, Tax Reports, etc.) according to hotel standards. • Prepare and distribute month-end reports. • Audit and reconcile all Front Desk and Food & Beverage Cashier's work. • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis. • Prioritize job functions to meet deadlines. • Ensure the accuracy of all numbers reported including statistics. • Input and update financial information into the corporate communications network. • Perform daily, weekly, monthly, and annual data processing system functions as required. • Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures. Please visit our careers page to see more job opportunities.

Grow Your Career with Flynn Hospitality At Flynn Hospitality, we're not just in the hotel business - we're in the people business. Our mission? To become the premier hotel franchise operator in the world. But to us, being “Premier” isn't just a title. It's a commitment to excellence in everything we do - from creating memorable guest experiences to fostering a workplace where our people thrive. We're hiring a Front Desk Agent to join our team. If you're passionate about hospitality, driven by results, and ready to lead with purpose - we want to meet you. What You'll Do As a Front Desk Agent, you'll be responsible for: Welcome and check in guests using Marriott systems Handle reservations, payments, and guest inquiries Resolve issues with professionalism and positivity. Communicate with housekeeping and engineering as needed Promote Marriott loyalty programs and upsell amenities What You Bring Friendly, polished customer service skills Hotel front desk experience preferred Experience with PMS systems like FOSSE a plus Ability to multitask and stay calm under pressure Open availability for all shifts including overnights Why You'll Love Working With Us We believe great work deserves great rewards. We offer: A welcoming & inclusive team culture Industry-leading benefits that support your health, financial goals, and work-life balance Competitive pay and recognition for your efforts Career growth & training through hands-on learning and mentorship Exciting perks like hotel discounts and flexible scheduling Education support with tuition assistance and training programs Retirement savings plans, including a 401(k) with company match A strong focus on promoting from within Let's Build Something Great - Together At Flynn Hospitality, your success is our priority. Join a company where your work is valued, your voice is heard, and your potential is limitless. Flynn Hospitality is an Equal Opportunity Employer. We're committed to building a workplace where everyone feels welcome, respected, and empowered to succeed. We do not discriminate on the basis of race, gender, age, religion, disability, sexual orientation, veteran status, or any protected characteristic. We encourage individuals of all backgrounds to apply.

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

Night Audit (Full-Time & Part-Time) DoubleTree by Hilton New Orleans Airport Kenner, LA 70062 Are you a night owl with an eye for detail and a passion for hospitality? The DoubleTree by Hilton New Orleans Airport is looking for a dependable, numbers-driven Night Auditor to join our team. This is a critical role that balances guest service with the essential "end-of-day" financial reconciliation for the hotel. If you thrive in a quiet, independent work environment and enjoy ensuring everything is balanced and ready for the new day, we want to meet you! The Perks Night Shift Premium: Competitive hourly pay with a focus on overnight reliability. Travel Benefits: Worldwide Hilton hotel discounts for you and your family. Career Growth: Learn the "back-office" financial side of hotel operations-a great stepping stone to management. What You'll Be Doing The Audit: Running the "end-of-day" process in our property management system, reconciling daily room charges, taxes, and payments. The Welcome: Handling late-night check-ins and early-morning check-outs with the signature DoubleTree warm cookie hospitality. The Oversight: Serving as the primary point of contact for guests overnight, ensuring safety, security, and service standards are maintained. The Prep: Preparing daily reports for the General Manager and accounting team to review each morning. Working Conditions & Physical Demands Overnight Schedule: Ability to consistently work 11:00 PM to 7:00 AM. Stationary Position: Ability to stand for the duration of an 8-hour shift. Focused Environment: Ability to work independently with minimal supervision while maintaining high productivity. Visual Acuity: Strong focus required for reviewing financial reports and computer screens for extended periods. What We're Looking For Experience: Previous hotel front desk or night audit experience is preferred, but we will train candidates with strong basic accounting or bookkeeping backgrounds. Reliability: Since you are often the only person at the desk, punctuality and perfect attendance are non-negotiable. Tech-Savvy: Proficiency in Microsoft Excel and the ability to learn Hilton OnQ quickly. Professionalism: A calm, professional demeanor to handle late-night guest needs or emergencies. Join the A&R Group Family At the DoubleTree by Hilton New Orleans Airport, we pride ourselves on a culture of integrity, accountability, and genuine care for our guests and team members. If you are a dedicated professional who takes pride in accurate work and exceptional service, we want to hear from you. Apply today to start your career with a leader in hospitality! We look forward to reviewing your application and discussing how you can contribute to our overnight success. A&R Group is an Equal Opportunity Employer.

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative ************************************************** MAJOR / KEY JOB DUTIES Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests. Assists and responds to guest requests with diligent follow-through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness. Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures. Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property. Setup, maintain, and takedown of breakfast display in timely manner. Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards. Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards. Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities. Periodic tours of the property to ensure the property is meeting brand standards. Assists and provides reasonable accommodation in response to guest requests whenever possible and practical Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Engage in cross training in housekeeping and laundry areas to provide assistance as needed. Other tasks as assigned by the management team. . BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Vision Insurance 401(k) Savings Plan Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

Job Purpose: To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports. Job Responsibilities: Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Verify the status of all wake-up call requests and ensure they are properly handled. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. Prepare the front office for the ‘A' shift and reset day's business. Act as a Guest Service representative and manager on duty during the night time hours. Act as PBX operator during the audit shift. Attend and actively participate in all front office meetings. Participate in all training and cross training programs. Take the initiative to greet guests in a friendly and warm manner. Other duties as assigned. Job Skills: Understand and use math concepts in order to design a financial or economic system. Work math problems quickly and accurately. Understand and use computers and related equipment. Speak and write clearly to report financial information. Discretion & Independent Judgment: Acts as a Guest Service representative and manager on duty during the night time hours Balances all cash receipts and work performed during the audit shift. Makes deposits of cash. Physical Requirements: Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Additional physical and visual requirements Lift/carry 6-25 lbs. Able to work overtime and/or irregular hours Working Conditions: Continually works in normal office conditions and in close proximity to others. Qualifications Education - HS Diploma or equivalent. Experience - Previous guest service or front desk hospitality experience preferred. Licenses/Certifications - None required.