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Night auditor jobs in Evansville, IN

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Night Auditor
Guest Service Representative
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  • Auditor - Night

    Bally's Corporation 4.0company rating

    Night auditor job in Evansville, IN

    Why Bally's? Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform. With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally's also has rights to developable land in Las Vegas post the closure of the Tropicana. Upon completion of the announced merger with The Queen Casino & Entertainment Inc. ("Queen"), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally's jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally's portfolio. Bally's will also become the successor of Queen's significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT) Responsibilities: * Checks guests in and out of hotel when needed. * Performs complete night audit functions. * Provides written documentation to supervisor of all errors found relative to rates, rate codes, adjustments, etc. * Distributes reports to all areas needed. * Works with both lodging & gaming systems in processing reservations. * Corrects any problems that may arise during close day procedures. * Addresses guest complaints and problems that may occur during designated shift. * Able to register guests correctly and procedurally in accordance to established service standards. * Obtain appropriate amount of credit/payment for guests stay. * Issue room keys to registered guests. * Able to settle/close out guest accounts correctly and procedurally upon their departure. * Able to correctly and procedurally close out shift at the end of their shift. * Must be able to lift up to 25 lbs.; and be able to, walk, push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs. * Must be able to understand and communicate in English. * Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures. * Must be able to stand and walk for prolong periods of time (7+ hours). * Always follow the Company Service Standards model. * Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends. * Other duties may be assigned at any time. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Knowledge of audit functions and Revenue Management or Hotel Management experience required. What's in it for you: * Competitive Salary with annual performance reviews * Comprehensive health coverage plan that includes medical, dental, and vision * 401(K)/ Company Match * Access Perks and Childcare discounts Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Let Bally's Bet on You - We can't wait to meet you!
    $26k-31k yearly est. 60d+ ago
  • Night Auditor Hampton Inn Evansville

    Remington Hotels 4.3company rating

    Night auditor job in Evansville, IN

    What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
    $26k-30k yearly est. 2h ago
  • NIGHT AUDITOR

    HCW Hospitality

    Night auditor job in Evansville, IN

    Job DescriptionDescription: At HCW Hospitality, every guest's experience matters-day or night. As a Night Auditor, you'll oversee overnight front desk operations, ensuring a smooth and secure experience for our guests. Your attention to detail and problem-solving skills will keep our hotel running efficiently after hours. WHAT YOU'LL DO As a Night Auditor, you'll handle overnight operations and end-of-day reporting. In this role, you will: Audit and balance daily financial transactions and prepare reports. Handle guest check-ins and check-outs, ensuring a seamless experience. Address guest inquiries and resolve any issues promptly. Conduct security checks and monitor property safety. Assist with guest requests and provide information about hotel services. Maintain accurate records of guest accounts and transactions. Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We're looking for a detail-oriented, self-motivated individual who excels at night. To excel in this role, you'll need: Previous experience in hospitality, accounting, or a similar role. Strong math and computer skills, with proficiency in hotel management software. Excellent problem-solving and customer service skills. The ability to work independently and handle multiple tasks. Flexibility to work overnight shifts, including weekends and holidays. A positive attitude and a commitment to guest satisfaction. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Requirements:
    $24k-30k yearly est. 2d ago
  • Night Auditor Hampton Inn Evansville

    Huntremotely

    Night auditor job in Evansville, IN

    What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
    $24k-30k yearly est. 2h ago
  • Night Auditor

    Property Management 3.9company rating

    Night auditor job in Evansville, IN

    The Night Auditor (Part Time) will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions Proactive thinking, keeping guest security always in mind, and creating a safe, clean, and friendly work environment. Responsible for counting cash and maintaining the accuracy of the issued cash drawer at the beginning and end of each scheduled shift. Check the front desk log for problems, special requests, etc. Greets, registers, and assigns rooms to guests. Process guest registrations, including collecting payment. Prepare express checkout folios. Maintain room status inventory. Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff. Maintain and clean the lobby and bathroom as needed. Communicates all information to the following shift to ensure a smooth transition. Works closely with all hotel departments to ensure the highest quality of customer service. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explains in-room and hotel features. Responsible for completing all required shift paperwork, and night audit reports daily. Performs other duties as assigned by management. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
    $26k-31k yearly est. 60d+ ago
  • Front Desk Agent

    General Hotels Corporation 3.9company rating

    Night auditor job in Evansville, IN

    Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team at the Hyatt Place in Evansville! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. This position requires flexibility in schedule availability to cover AM, mid-shift, and PM shifts. The Front Desk Agent is responsible for a variety of tasks, including: Greeting guests as they arrive at the hotel Checking guests in and out of the hotel Answering phone calls and responding to emails Assisting guests with any questions or concerns they may have Maintaining accurate records of guest information and room assignments Handling cash and credit card transactions Providing information about hotel amenities and local attractions Ensuring that the front desk area is clean and organized Supporting the restaurant and bar area The ideal candidate for this position will possess the following skills: Excellent customer service skills Strong communication skills, both verbal and written Ability to multitask and prioritize tasks effectively Attention to detail and accuracy Ability to work well under pressure Proficiency in using hotel front desk software and equipment Basic math skills Flexibility to work different shifts, including weekends and holidays Benefits include: Medical, Dental, and Vision Insurance Options Company Paid Life Insurance Company Paid Telemedicine Supplemental Life Insurance 401(k) with company match Earned Wage Access (“on-demand pay”) Hotel Room Discounts Company Paid Employee Assistance Program Perks through Benefit Hub Generous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.
    $23k-27k yearly est. 37d ago
  • Night Auditor (Part Time)

    Home2Suites Owensboro

    Night auditor job in Owensboro, KY

    Job DescriptionDescription: Job Title: Night Auditor Job Type: Part Time Pay: $14-14.5/hour Life as a Night Auditor: As a Night Auditor with Superhost Hospitality, you play a crucial role in ensuring the smooth operation of our hotel during the nighttime hours. Your responsibilities include: Conducting the audit process to verify the accuracy of financial transactions. Managing the front desk, assisting late-night check-ins, and addressing guest inquiries. Performing end-of-day accounting tasks and reconciling daily revenue. Monitoring security cameras and ensuring the safety and security of the premises. Handling any guest concerns or emergencies that may arise during the night. What We're Looking For: We are seeking an individual with the following attributes: Attention to Detail: Thoroughness in reviewing financial records and ensuring accuracy. Customer Service: A commitment to providing exceptional service, even during the night. Problem Solving: Ability to handle unexpected situations with composure and efficiency. Tech-Savvy: Comfortable using hotel management systems and accounting software. Additional Requirements: Must have reliable transportation. Availability for night shifts, including weekends and holidays. What to Expect in Your First Few Months: In your initial phase, you will receive comprehensive training to familiarize yourself with the night audit procedures and hotel systems. Working closely with your team, you'll gain hands-on experience in managing nightly operations, addressing guest needs, and ensuring the financial integrity of our records. The Perks of Working for Us: Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions. Exclusive travel discounts at our hotel partners and franchises worldwide. Participation in our Wellness program to support your overall well-being. On-demand pay opportunities for instant access to earnings between paychecks. Access to a leadership development program and diverse growth opportunities. Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment. How to Apply: Join our Superhost Hospitality team dedicated to delivering exceptional guest experiences. Submit your application online. Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace. About Superhost Hospitality: People Focused. Performance Driven. With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance. Requirements:
    $14-14.5 hourly 2d ago
  • Guest Service Representative R12 - Store 233084

    Thorntons Inc. 3.9company rating

    Night auditor job in Evansville, IN

    The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
    $24k-28k yearly est. 60d+ ago
  • Part-Time Evening Front Desk Agent

    Towneplace Suites Owensboro

    Night auditor job in Owensboro, KY

    Part-time Description Life as a Front Desk Agent: As a Front Desk Agent with Superhost Hospitality at TownePlace Suites, you are the face of our establishment, providing exceptional service to our guests. Your responsibilities include: Greeting guests upon arrival and ensuring a smooth check-in process. Assisting guests with inquiries, providing information about hotel facilities, services, and local attractions. Handling reservations, cancellations, and guest inquiries with professionalism and efficiency. Managing and resolving guest concerns or issues promptly and courteously. Coordinating with other hotel departments to ensure seamless guest experiences. What We're Looking For: We are seeking an individual with the following attributes: Communication Skills: Excellent verbal and written communication skills. Customer Service: A passion for delivering outstanding customer service. Problem Solving: Ability to handle guest issues with tact and diplomacy. Team Player: Collaborative mindset to work effectively with colleagues. Additional Requirements: Must be able to commute. Availability for evenings, weekends, and holidays. What to Expect in Your First Few Months: In your initial phase, you will undergo comprehensive training to familiarize yourself with our hotel systems and procedures. Working closely with your team, you'll gain hands-on experience in managing guest interactions, handling reservations, and resolving issues. You'll contribute to creating a positive and welcoming atmosphere for our guests. The Perks of Working for Us: Comprehensive benefits package, including health, dental, vision, and 401(k) for eligible positions. Exclusive travel discounts at our hotel partners and franchises worldwide. Participation in our Wellness program to support your overall well-being. On-demand pay opportunities for instant access to earnings between paychecks. Access to a leadership development program and diverse growth opportunities. Inclusive work culture with the chance to be part of our Culture Committee, contributing to a positive and diverse workplace environment. How to Apply: Join our Superhost Hospitality team dedicated to delivering exceptional dining experiences. Submit your application online. Superhost Hospitality is an equal opportunity employer, fostering an inclusive and diverse workplace. About Superhost Hospitality: People Focused. Performance Driven. With over 40 years of industry expertise, Superhost Hospitality is committed to Corporate Excellence and Social Responsibility. Our portfolio of dynamic assets, associated with industry-leading brands, prioritizes unwavering service commitment. This approach ensures customer loyalty, attracts exceptional associates, and positions us as a top performer in the industry. Our people-centric culture focuses on attracting, developing, and retaining the best talent, fostering a great work experience, and supporting career advancement. Join us on a journey that values people and drives outstanding performance.
    $23k-28k yearly est. 20d ago
  • Front Desk Agent

    HCW Hospitality

    Night auditor job in Evansville, IN

    Full-time Description At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. In this role, you will: Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process. Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail. Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously. Manage the daily operations of the front desk, including processing payments and balancing accounts. Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations. Collaborate with team members across departments to ensure a seamless guest experience. Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need: A warm, welcoming demeanor with excellent communication and interpersonal skills. Experience in hospitality or customer service is a plus. Strong problem-solving abilities and a proactive approach to guest service. The ability to multi-task and remain composed under pressure. Proficiency in basic computer skills and familiarity with hotel management software is preferred. A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Salary Description $14.00 per hour
    $14 hourly 60d+ ago
  • Front Desk Agent Hampton Inn

    Huntremotely

    Night auditor job in Evansville, IN

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $24k-29k yearly est. 2h ago
  • Front Desk Agent Hampton Inn

    Remington Hotels 4.3company rating

    Night auditor job in Evansville, IN

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $25k-29k yearly est. 2h ago
  • Guest Service Agent

    Property Management 3.9company rating

    Night auditor job in Evansville, IN

    The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
    $26k-31k yearly est. 60d+ ago
  • Guest Service Representative R12 - Store 233085

    Thorntons Inc. 3.9company rating

    Night auditor job in Evansville, IN

    The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
    $24k-28k yearly est. 60d+ ago
  • FRONT DESK AGENT

    HCW Hospitality

    Night auditor job in Evansville, IN

    Job DescriptionDescription: At HCW Hospitality, we believe first impressions set the tone for a memorable stay. As a Front Desk Agent, you'll be the face of our hotel, welcoming guests with warmth, professionalism, and a genuine smile. You'll manage check-ins and check-outs, respond to guest inquiries, and handle reservations, all while creating a seamless and enjoyable experience for every guest. WHAT YOU'LL DO As a Front Desk Agent at HCW Hospitality, you'll be at the heart of our guest experience. In this role, you will: Greet and welcome guests with enthusiasm, ensuring a smooth check-in and check-out process. Handle guest inquiries, reservations, and room assignments with accuracy and attention to detail. Provide exceptional service by anticipating guest needs and responding to requests promptly and courteously. Manage the daily operations of the front desk, including processing payments and balancing accounts. Stay informed about hotel services, amenities, and local attractions to provide personalized recommendations. Collaborate with team members across departments to ensure a seamless guest experience. Take on additional duties as assigned by management to support the smooth operation of the hotel. WHAT YOU BRING We're looking for someone who is passionate about hospitality and thrives in a dynamic, fast-paced environment. To succeed in this role, you'll need: A warm, welcoming demeanor with excellent communication and interpersonal skills. Experience in hospitality or customer service is a plus. Strong problem-solving abilities and a proactive approach to guest service. The ability to multi-task and remain composed under pressure. Proficiency in basic computer skills and familiarity with hotel management software is preferred. A team-player mentality with a commitment to providing exceptional guest experiences. JOIN HCW HOSPITALITY At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that's committed to making every moment count. Build your future with us at HCW Hospitality, where excellence isn't just expected-it's celebrated. We're an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Requirements:
    $24k-29k yearly est. 21d ago
  • Guest Service Representative R12 - Store 233083

    Thorntons Inc. 3.9company rating

    Night auditor job in Evansville, IN

    The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
    $24k-28k yearly est. 60d+ ago
  • Guest Service Representative R12 - Store 233082

    Thorntons Inc. 3.9company rating

    Night auditor job in Evansville, IN

    The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
    $24k-28k yearly est. 60d+ ago
  • Guest Service Representative R12 - Store 263086

    Thorntons Inc. 3.9company rating

    Night auditor job in Henderson, KY

    The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
    $24k-28k yearly est. 60d+ ago
  • Guest Service Representative R12 - Store 263087

    Thorntons Inc. 3.9company rating

    Night auditor job in Henderson, KY

    The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
    $24k-28k yearly est. 60d+ ago
  • Guest Service Representative R12 - Store 263079

    Thorntons Inc. 3.9company rating

    Night auditor job in Henderson, KY

    The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. GSRs assist in maintaining brand standards through the execution of tasks within the Store Operating System, providing a craveable fresh food and beverage offering in a food safe environment, and supporting store goals and initiatives. Requirements Essential Job Functions (Responsible to) * Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management. * Practice safe working habits that align with company safety rules. Advise store management of any maintenance or safety problems. * Adhere to all city, county, state, and other applicable laws and regulations as it relates to restricted sales such as alcohol, tobacco, and lottery. * Prepare fresh food while meeting and maintaining food safety requirements and standards, (i.e., time and temp logs, dating procedures, washing and sanitizing dishes). Obtain necessary food safety and handling certifications as required. * Follow all cash handling procedures as outlined in the Cash Handling Policy. Assure proper sale and accounting of money orders/lottery during shift. Accurately account for and document price overrides, store use of merchandise, voids, returns and waste. Ensure that Store Management is made aware of all sales, cash, or operating discrepancies. * Keep coolers, beverage dispensers, impulse lane merchandise, store shelves, and displays fully stocked and fronted on a regular basis. * Use suggestive selling techniques to suggest items to Guests that complement their purchases. Encourage Guest participation in the Refreshing Rewards loyalty program. * Clean windows, floors, shelving, counters, and restrooms per Store Operating System Game Plans. Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc. Monitor and clean the fuel dispensers, parking lot and grounds surrounding the store, including trash duties, in all-weather conditions. * Live Thorntons' Core Values and contribute to an environment that is welcoming and belonging for Team Members and Guests * Be responsible for your shift by following the attendance policy and staying familiar with all company policies as outlined in Thorntons' Team Member Handbook * Embrace new company initiatives and technologies. Provide a craveable fresh food offering by maintaining PAR levels per store expectations * Perform additional duties as assigned Key Relationships * Region Manager * Human Resource Manager * General Manager * Store Manager * Food Service Manager * Guest Service Representatives Skills * Follows written and verbal direction/instructions and seeks clarification when required. * Works effectively and accurately in a fast-paced environment. * Seeks appropriate support to solve problems in a timely manner. * Delights customers by providing a friendly and helpful experience that wins loyalty to the brand. * Demonstrates self-control in stressful situations. * Adaptability and flexibility to respond effectively to a variety of situations * Possesses an open and approachable demeanor with a positive and constructive tone of voice and a "can do" attitude. * Actively listens, asks questions, and provides clear, concise information to others via verbal or written communication * Takes pride in delivering high-quality Guest service * Meets performance expectations associated with the role * Uses analytical skills to identify and solve problems or situations encountered on the job. * Uses basic arithmetical skills to add, subtract, and divide as necessary to count and document cash drawers, lottery receipts, inventory needs, etc. * Values diversity and recognizes the strengths that individuals from divergent life experiences and backgrounds bring to the team. Knowledge * Principles and processes for providing Guest Service. This includes Guest needs assessment, meeting quality standards for services, and evaluation of Guest satisfaction * Principles and methods for showing, promoting, and selling products or services Experience * All experience is considered Required or Preferred Qualifications/Certifications * High School Diploma or GED (Preferred) * Food Certifications (Preferred) Other Considerations * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Physical Requirements * Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. * Daily Standing, Pushing, Pulling, Reaching, Bending, Squatting, Climbing, Walking and Lifting up to 55 lbs. * Occasional Sitting and Driving required. * Exposed to extreme weather conditions and temperatures * Long periods of standing * Exposure to gasoline fumes and cleaning products * Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process please contact applicationaccommodations@mythorntons.com 9 am - 5 pm EST M-F. This job description reflects an effort on the part of Thorntons and its' representatives to provide an expectation of job performance. This is not an all-inclusive list of specific job functions. Other duties may be assigned as is considered reasonable and necessary. Some of our benefits include weekly pay, free dispensed beverage during your shift, a free meal per shift, medical, dental, vison, 401k (matching company contribution), vacation, sick leave, life insurance. For a full list of benefits and eligibility please visit ************************************************
    $24k-28k yearly est. 60d+ ago

Learn more about night auditor jobs

How much does a night auditor earn in Evansville, IN?

The average night auditor in Evansville, IN earns between $22,000 and $33,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.

Average night auditor salary in Evansville, IN

$27,000

What are the biggest employers of Night Auditors in Evansville, IN?

The biggest employers of Night Auditors in Evansville, IN are:
  1. Remington Hotels
  2. Bally
  3. Properties Management Co
  4. HCW Hospitality
  5. Huntremotely
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