Night Auditor (FT) - Graduate by Hilton Fayetteville
Schulte Corporation 3.9
Night auditor job in Fayetteville, AR
Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role Knowledge of PMS High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
$27k-31k yearly est. 1d ago
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Night Auditor (FT) - Graduate by Hilton Fayetteville
Schulte Hospitality Group 3.9
Night auditor job in Fayetteville, AR
* Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Audits the daily guest ledger
Handles all end-of-day accounting functions including posting daily room rates and room tax
Ensures accuracy of all charges to guest folios
Averages sum of revenues of all accounts receivable from food, room and other departments
Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
Make cash drops in accordance with proper cash handling procedures
Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
Monitors hotel security camera system
Ensures that lobby is well-maintained, properly lit and with music at proper volume
Work nights, weekends, and holidays as needed
Any other duties as assigned
* EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role
Knowledge of PMS
High School Diploma/GED
*
* KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task
Ability to communicate effectively verbally and in writing
Team player
Ability to exceed expectations of guests
Basic accounting/math skills
* *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Schulte Hospitality Group is an Equal Opportunity Employer.
$25k-29k yearly est. 15d ago
Night Auditor (FT) - Graduate by Hilton Fayetteville
Graduate Hotels 4.1
Night auditor job in Fayetteville, AR
Schulte Companies is seeking a dynamic, service-oriented NightAuditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned
EDUCATION AND EXPERIENCE
Minimum of 1 year in Accounting or NightAuditor role Knowledge of PMS High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Hospitality Group
is an Equal Opportunity Employer.
$23k-28k yearly est. 1d ago
Night Auditor
G & G Hospitality
Night auditor job in Fort Smith, AR
Checks front office accounting records for accuracy and compiles information for the hotel's financial records.
• Tracks room revenues, occupancy percentages, and other front office operating statistics.
• Prepares summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day.
• Posts room charges and room taxes to guest accounts. Processes guest charge vouchers and credit card vouchers.
• Verifies all account postings and balances.
• Summarizes results of operations and prepares reports for management.
• Performs duties of the Front Desk Agent.
• Performs other duties as assigned.
$23k-28k yearly est. 60d+ ago
Night Auditor
Tandem Hospitality Group
Night auditor job in Fort Smith, AR
A Night Audit is responsible for handling both Front Desk and Accounting duties. The NightAuditor oversees the auditing, posting, and balancing of the daily financial transactions to support the Hotel's continuing efforts to deliver outstanding guest service and financial profitability. Through reconciling daily revenue and expenses, the NightAuditor ensures that guests are correctly billed and credit card transactions are accurately recorded. The NightAuditor is also responsible for greeting, registering, and checking guests in and out of the hotel.
JOB RESPONSIBILITIES
Audit, post, and balance daily cashiers work for hotel
Accurately post all room fees, related taxes, and other paid services including restaurant, lounge, internet, and other fees, to each guest's account daily
Verify all account entries are balanced; notate and settle any discrepancies uncovered in audit to appropriately settle guest accounts.
Ensure Hotel billing standards are followed and create financial reports that detail various aspects of the Hotel's performance; ensure distribution to appropriate departments
Ensure credit card system reconciles to daily transaction lists
Verify cash postings and cashier drops to ensure accurate
Ensure daily turn of hotel and paperwork associated with all transactions is compiled and organized as set forth by management
Greets all guests in a pleasant and professional manner
Completes the guest registration and check-in/out procedures
Answers telephone, transfers calls, and takes messages when applicable
Makes hotel reservations for guests, including changes and cancellations
Follows proper credit card procedures
Maintains accurate bank during shift and uses correct vouchers for specified transactions
Responds to all guest needs and requests in a timely fashion
Follow-up to ensure guest requests have been responded to appropriately and to guest satisfaction
Understands hotel service and programs
Knowledgeable of geographical area and points of interest
Ensure the front desk is adequately stocked of all supplies
Understands hotel emergency procedures and evacuation protocols
Collects payment for all guests at check-in and check-out. Makes change as necessary
Perform all reasonable job duties as requested.
$23k-28k yearly est. 44d ago
Night Auditor - The National
Coury Hospitality 3.5
Night auditor job in Oklahoma City, OK
The nightauditor is responsible for assisting guests with their overnight requests and balance accounts from the day shift. They check in guests arriving at night, handle guest requests and make reservations. The nightauditor also reconciles all accounts, processes invoices and prepares paychecks. Essentially, a nightauditors' role is to provide excellent customer service to guests and keep the front desk and accounting operations running smoothly. Most nightauditors work in hotels.
RESPONSIBILITIES:
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay.
Process invoices, post checks to vendors and distribute employee checks.
Respond to guest complaints, requests, and emergencies.
Reconcile all accounts in a timely manner.
Verify that all EOD work has been performed by other departments.
Schedule guest wake-up calls and reservations for the following day
Respond to guest inquiries, concerns and complaints as needed.
Answer phones and place reservations.
REQUIREENTS:
High school diploma or equivalent along with 2 years' experience in customer service or hospitality is required.
Successful nightauditors possess excellent mathematical skills and strong customer service skills.
KNOWLEDGE, SKILLS AND ABILITIES:
Must be able to read, write and speak English.
Ability to communicate effectively with others both verbally and in writing.
Provide excellent customer service and maintain a professional demeanor.
$24k-29k yearly est. 10d ago
Night Auditor
Crescent Careers
Night auditor job in Oklahoma City, OK
Here is what you will be doing each day:
As our NightAuditor, you will be working at the Front Desk from 11PM - 7AM ensuring that all remaining arrivals receive a warm welcome as well as completing the overnight audit task, and resetting the systems for the next days' operations. This position does require standing for an 8-10 hour shift.
Does this sound like you?
You are a natural night owl and an overnight shift is ideal for your lifestyle. Your strong organizational and guest service skills will be of great value to you in this role. You easily adapt to changes in pace and keep a cool head when problem-solving or multi-tasking. You are the true team player and relentlessly reliable.
At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.
$22k-28k yearly est. 60d+ ago
Night Auditor
Pah Management
Night auditor job in Rogers, AR
About Company:
PAH Management is an equal opportunity employer.
Creating Value for our Investors by maximizing profitability, building a resilient Culture, and Developing Impactful Teams!
Our benefits include:
Medical, Vision and Dental Coverage
Short Term and Long-Term Disability
Term Life and AD&D Insurance
Voluntary Life for self, spouse and child
Accident insurance
Critical Illness Insurance
Hospital Indemnity Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan
Employee Incentive Program
Hote Stay perks
Educational Reimbursement
Manager in Training Program
About the Role:
The NightAuditor at Fairfield Inn Jonesboro plays a critical role in ensuring the smooth operation of the hotel during overnight hours by combining accounting expertise with exceptional guest service. This position is responsible for accurately reconciling daily financial transactions, auditing guest accounts, and preparing detailed reports that support management decisions. The NightAuditor also serves as the primary point of contact for guests during the night shift, addressing inquiries and resolving issues promptly to maintain high satisfaction levels. By maintaining meticulous records and ensuring compliance with hotel policies, the NightAuditor helps safeguard the hotel's financial integrity. Ultimately, this role bridges the gap between front desk operations and accounting, contributing to the overall efficiency and reputation of the hotel within the arts, entertainment, and recreation industry.
Minimum Qualifications:
High school diploma or equivalent.
Basic knowledge of accounting principles and financial reconciliation.
Experience with hotel property management systems or similar software.
Strong attention to detail and accuracy in handling financial data.
Excellent communication and customer service skills.
Preferred Qualifications:
Associate degree or higher in hospitality management, accounting, or related field.
Previous experience as a nightauditor or in a similar hospitality role.
Familiarity with the arts, entertainment, and recreation industry standards and guest expectations.
Proficiency in advanced accounting software and Microsoft Office Suite.
Ability to work independently and handle multiple tasks efficiently during overnight shifts.
Responsibilities:
Perform nightly audits of all hotel financial transactions, including room charges, payments, and adjustments, to ensure accuracy and completeness.
Prepare and distribute daily financial and operational reports to management, highlighting any discrepancies or unusual activities.
Provide front desk services during overnight hours, including guest check-in and check-out, handling reservations, and responding to guest inquiries or concerns.
Monitor hotel security and safety protocols throughout the night, reporting any incidents or maintenance issues promptly.
Collaborate with other hotel departments to resolve billing discrepancies and support overall guest satisfaction.
Skills:
The NightAuditor utilizes accounting and auditing skills daily to ensure all financial transactions are accurately recorded and reconciled, which is essential for maintaining the hotel's financial health. Customer service skills are applied continuously when interacting with guests, addressing their needs, and resolving any issues that arise during the night shift. Proficiency with property management systems and accounting software enables efficient processing of reservations, billing, and report generation. Attention to detail is critical in identifying discrepancies and ensuring compliance with hotel policies and procedures. Additionally, strong communication and problem-solving skills facilitate collaboration with other departments and contribute to a safe, welcoming environment for guests and staff alike.
$23k-28k yearly est. Auto-Apply 60d+ ago
Night Auditor
Fairfiled Inn & Suites Muskogee
Night auditor job in Muskogee, OK
Benefits:
401(k)
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job SummaryAre you a night owl? Do you like working by yourself while being a part of a larger team? Then our NightAuditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities:
Closing reports at the end of each night
Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
Qualifications:
Strong computer skills.
Exceptional communication skills.
Demonstrated excellence in guest service.
Ability to multitask with limited supervision
Ability to work in a fast-paced environment.
Benefits/Perks:
Medical, Dental, and Vision insurance options
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
Opportunities for bonuses
$250 referral bonus ($250 for you and $250 for a referred associate)
DailyPay: access to your already earned wages before payday
Compensation: $11.50 per hour
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
$22k-27k yearly est. Auto-Apply 60d+ ago
Night Audit
O'Reilly Hospitality Management LLC 3.7
Night auditor job in Jonesboro, AR
JOIN OUR TEAM!
We are proudly managed by O'Reilly Hospitality Management, LLC ("OHM")
At OHM, we are:
A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community
involvement, & philanthropic outreach efforts.
Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact.
Seeking supportive, collaborative, detailed-oriented people to join our team!
At OHM, we offer:
401(k) & Roth 401(k) with company match - full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!
Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one!
Now Hiring: Night Audit
Location: Embassy Suites by Hilton Red Wolf Convention Center
Night Audit.pdf
Essential Responsibilities:
Perform all daily audit procedures and reports as per OHM and hotel standards.
Verify and manage wake-up call requests.
Balance cash receipts and ensure accurate deposits.
Prepare the front office for the daytime shift and reset the day's business.
Serve as Guest Service Representative and Manager on Duty during nighttime hours.
Participate in front-office meetings and training programs.
Greet guests warmly and comply with company policies.
Skills & Abilities:
Strong leadership, problem-solving, and communication skills.
Ability to multitask, prioritize, and deliver results.
Proficiency with PMS and Microsoft Office.
Education & Experience:
High School diploma or GED preferred.
2+ years of hospitality customer service experience preferred.
Hours:
Varied schedule, including nights, weekends, and holidays.
Physical Requirements:
Standing for extended periods, light lifting (up to 40 pounds).
Work Conditions:
Indoor work environment with minimal exposure to adverse conditions.
O'Reilly Hospitality Management, LLC, is an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, genetic information, disability, protected veteran status or other protected classifications.
$23k-27k yearly est. Auto-Apply 10d ago
Night Auditor
Saracen Development LLC
Night auditor job in Pine Bluff, AR
Responsible for providing consistent, courteous service to all Hotel guests, ensuring an optimal level of guest service and satisfaction is achieved and maintained.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Prepares and distributes management reports to Hotel Administration and the Finance Department.
Audits all guest records; verifies credit card approval and room availability.
Access and work with systems for redemption of offers and promotions issued by the gaming properties.
Posts room and tax charges to guest accounts.
May perform the duties of a Front Desk Agent if staffing level is inadequate.
Maintains a working knowledge of the Casino Resort's property, as well as special events on and near property, in order to advise guests of same, whenever possible.
Responds to guests' requests, complaints or inquiries courteously and promptly.
Responsible for maintaining a consistent, regular attendance record.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
High School diploma or GED required, Associates degree is preferred; Six (6) months to one (1) year prior related experience and/or training or and equivalent combination of both is preferred.
SPECIAL QUALIFICATIONS:
Must possess effective communication and organizational skills.
LANGUAGE SKILLS:
Ability to read and understand financial reports, policy and procedure manuals, and technical instructions. Ability to respond to common inquiries or complaints from guests.
MATHEMATICAL SKILLS:
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Ability to apply common sense reasoning to a variety of situations.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by the Associate to successfully perform the essential functions of this job.
While performing the duties of this job, the Employee is regularly required to talk or hear. The Employee is also regularly required to stand; walk 60%; sit 40%; lifting up to forty (40) pounds. Use hands to finger, handle, or feel objects, tools or controls. The Employee is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are the representative of those an Associate encounters while performing the essential functions of this job.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.
Due to the unpredictable nature of the hospitality/entertainment industry, Associates must be able to work varying-schedules to reflect the business needs of the property.
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
Maintain a professional departmental, company and community reputation.
Saracen Casino Resort is an equal opportunity employer
$23k-28k yearly est. Auto-Apply 50d ago
Night Auditor
Converge Hospitality
Night auditor job in Jenks, OK
As NightAuditor, you are responsible maintaining overall hotel operations and reconciliation/posting of all revenues from the previous day. Responsible for check-in, check-out, kiosk operations, market sales and all other guest interactions. You will strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and all surrounding areas.
How will you do this? The following are the essential functions and responsibilities of the job:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ensure every guest is greeted and welcomed in a unique and personable way upon arrival.
Reconcile and complete all daily Front Desk Agents' work. Ensure that any issues from the day are corrected before processing the audit. Communicate any findings to the GM.
Run all night audit functions consistent with closing out all daily transactions and preparing for the following day's operations.
Provide next day reports for the front office, housekeeping, sales, and GM as requested.
Promote the brand loyalty program and provide recognition and benefits to all present members.
Assure hotel is clean and in perfect condition and working order for the next day.
Act as the first point of contact for any overnight guest issues.
Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner.
Process all retail transactions for the guests.
Post miscellaneous charges as requested.
Maintain appropriate market inventory levels, restocking when necessary. Prepare orders as needed.
Assure overall cleanliness of the front office area, lobby, and surrounding areas.
Begin breakfast preparations based on the menu for the day.
May assist with laundry during downtime.
Communicate larger housekeeping and maintenance issues to the respective departments, for immediate attention.
Maintain a professional image at all times through action, appearance, and dress.
Follow Company policies and procedures.
Other duties as assigned by supervisor or management.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
Knowledge of front desk operations and procedures, guest services and hotel services.
Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests.
Able to read and write to facilitate the communication process.
Able to work independently and desire to participate as part of a team.
Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred.
Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Ability to access and accurately input information using a moderately complex computer system.
Create sense of urgency in matters that will impact the success of the business.
Demonstrate genuine care for customers and employees.
Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels.
Ability to observe and detect signs of emergency situations.
Able to work in fast paced environment.
Able to prioritize, organize, and manage multiple tasks.
GENERAL NOTES
NightAuditors will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.
Consistent attendance in accordance with the standards set forth by Converge Hospitality must be maintained and is an essential element of the success in this role. If the NightAuditor is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.
This is not intended to be all-inclusive, additional details will be specified by the supervisor. The team member will also perform other reasonable business duties as signed by the supervisor.
Management reserves the right to change this , job responsibilities, duties, and working hours as needs prevail.
If requested in accordance with applicable law, Converge Hospitality provides reasonable accommodation to known physical or mental limitations of an otherwise qualified team member with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on Converge Hospitality.
Converge Hospitality is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.
$22k-27k yearly est. 60d+ ago
Front Desk/Night Audit - Fairfield Inn & Suites - Duncan
Integral Hospitality
Night auditor job in Duncan, OK
We are seeking a Front Desk/Night Audit to become a part of our team! The Fairfield Inn & Suites is the premier hotel in Duncan! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests
• Confirm phone and online reservations
• Respond to guest needs, requests, and complaints
• Collect payment from departing guests
• Keep records of occupied rooms and guests
• Communicate pertinent guest information to designated departments
Qualifications:
• Previous experience in customer service, front desk service, or other related fields
• Ability to build rapport with guests
• Strong organizational skills
• Excellent written and verbal communication skills
Must be willing to work nights, weekends and holidays!
$22k-28k yearly est. Auto-Apply 60d+ ago
Guest Service Representative
Nothing Bundt Cakes 3.7
Night auditor job in Fort Smith, AR
Benefits: * Employee discounts * Flexible schedule * Free food & snacks * Free uniforms * Opportunity for advancement At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
* We close early so you can enjoy your evenings.
* We offer flexible work schedules.
* We're keeping it casual. T-shirts and sneakers are where it's at!
* Cake discounts. Yummm!
* You don't have to be 18 to work here, so students can join us.
* This job is fun. It's literally a piece of cake!
* This is a great place to make new friends!
* You'll get trained. Not only on crafting cake, but on growing your career.
* We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Compensación: $11.00 - $13.00 per hour
Join Our Growing Family
From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes.
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$11-13 hourly 60d+ ago
Guest Service Representative
Fort Smith 4.6
Night auditor job in Fort Smith, AR
Benefits:
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.
But it gets even better:
We close early so you can enjoy your evenings.
We offer flexible work schedules.
We're keeping it casual. T-shirts and sneakers are where it's at!
Cake discounts. Yummm!
You don't have to be 18 to work here, so students can join us.
This job is fun. It's literally a piece of cake!
This is a great place to make new friends!
You'll get trained. Not only on crafting cake, but on growing your career.
We love to celebrate and bring joy to the community.
Apply now. Joy is the job.
Compensation: $11.00 - $13.00 per hour
Join Our Growing Family
From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.
With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!
Click here to learn more about Nothing Bundt Cakes .
Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.
California Applicant Privacy Policy
$11-13 hourly Auto-Apply 60d+ ago
Front Desk Representative
Ennen Eye Center
Night auditor job in Fort Smith, AR
Job Description
Ennen Eye Center is looking for a pleasant, highly motivated, and customer service oriented Front Desk Representative to join our team! Our goal is to ensure excellent service standards, respond efficiently to patient inquiries, and maintain patient satisfaction. Skills needed will be.
Excellent communication skills
Exceptional interpersonal skills
Ability to work with different groups of people
Detail-oriented
Ability to multi-task, prioritize, and manage time effectively
Computer competency
Benefits:
Paid Medical and dental benefits
Free Vision Care
Paid Time Off
Paid Holidays
Retirement Plan (401K)
Uniform allowance
Employee discounts
Experience:
Customer Service - 1 year preferred but not mandatory
Medical Receptionist - 1 year preferred but not mandatory
If this position interests you, please submit a resume and complete the accompanying test.
$20k-27k yearly est. 18d ago
Night Auditor - Riverwind Hotel
Traditions Hospitality Group
Night auditor job in Norman, OK
Embark on a rewarding journey with us! Join our family and shape unforgettable experiences for our guests.
NightAuditor (Hotel)
As a NightAuditor for Traditions Hospitality Group, you'll play a vital role in ensuring the smooth operation of our hotel during the night hours. Your attention to detail and ability to handle financial transactions accurately will contribute to providing exceptional service to our guests.
Essential Functions and Responsibilities:
Conduct night audit procedures to reconcile daily revenue, prepare reports, and balance accounts.
Perform front desk duties, including check-in, check-out, and assisting guests with inquiries and requests.
Handle guest inquiries, requests, and complaints with professionalism and efficiency.
Ensure the security of the hotel premises during the night shift, including monitoring surveillance cameras and performing routine security checks.
Assist with the preparation of breakfast and other guest amenities as needed.
Collaborate with other hotel staff and departments to ensure guest satisfaction and resolve any issues that may arise.
Maintain cleanliness and organization at the front desk and lobby area.
Adhere to company policies and procedures regarding guest privacy and security protocols.
Required Qualifications:
Must be at least 18 years of age.
Must be able to pass a background check.
Must be able to obtain a Gaming license (if applicable).
Availability to work nights, weekends, and holidays.
Previous experience in hotel front desk operations or a related field preferred but not required.
Attention to detail and ability to handle financial transactions accurately.
Excellent communication and customer service skills.
Positive attitude and willingness to work independently during night shifts.
Working Conditions and Physical Effort:
Stand, walk, and sit for extended periods.
Lift and carry light to moderate loads.
Exposure to various weather conditions when performing outdoor duties.
Moderate physical effort required.
Occasional exposure to mild to moderate smoke in certain areas of the hotel.
What's in it for you?
We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable. Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.
Employee Benefits:
Now Offering Daily Pay!
401(k) Matching
Health Insurance
Dental Insurance
Vision Insurance
Basic Life Insurance
Life Insurance
Disability Insurance
Teladoc for Part-Time Employees
Employee Assistance Program
Paid Time Off
Employee Appreciation & Recognition Programs
Anniversary & Birthday Programs
Award Co.
Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
Referral bonuses for bringing new members to our team.
OUR MISSION: “Traditions believes in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets. Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time.”
EEO
Traditions Hospitality Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information, or any other protected class under federal, state, or local law.
Qualifications
RWH123
$20k-25k yearly est. 12d ago
Hotel Night Auditor - Shangri-La Resort
Shangri-La 4.2
Night auditor job in Copeland, OK
The beautiful Shangri-La Resort, located at the tip of Monkey Island in the center of northeast Oklahoma's Grand Lake O' the Cherokees, is currently taking applications for a Hotel NightAuditor. Are you looking for a rewarding job? We're hiring an enthusiastic and hardworking individual to join our team! Whether you're looking for a great way to earn extra income, gain hands-on experience, or work in a fun and fast-paced environment, we have the perfect opportunity for you.
POSITION
Hotel NightAuditor
Under direct supervision of the Front Desk Manager, responsible for management of hotel desk operations when Supervisor and/or Front Desk Manager are not on duty.
REPORTS TO
Front Desk Manager
KEY RESPONSIBILITIES
Provides a friendly and courteous guest/employee contact experience.
Undertake a review of end-of-day receivables against logged reports
Edit all reports to ensure accuracy and full completion
Investigate any anomalies found between daily reports and receivables
Inform guests of all required information and be prepared to answer questions the guest may pose regarding the resort or local area attractions.
Maintains detailed knowledge of resort services and hours of operations.
Record reservations received verbally or in writing and enter into hotel computer system.
Check guest in and out of hotel, settling accounts with established procedures.
Quote rates and room availability in accordance with established procedures.
Follow appropriate procedures to process or cancel reservations.
Follow established phone etiquette procedures.
File, retrieve, and update reservations and related reports.
Performs other job-related duties as assigned.
QUALIFICATIONS & SKILLS
High school diploma or equivalent preferred.
Related experience is preferred but not required.
Must be 18 years of age or older.
Must be able to pass a background check.
Must be able to maintain professional status through interface with customers, management, and co-workers.
Must be able to work flexible schedules, including but not limited to extended hours, irregular shifts, evenings, holidays, and/or weekends.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl and lift more than 25lbs. Physical stamina and a proper mental attitude to work under pressure at a fast pace are essential. Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.
PERFORMANCE STANDARDS
Customer Satisfaction
Serve as a guest relations ambassador and deliver high-level service.
Uphold Shangri-La's professional, courteous, and guest-focused standards.
Work Habits
Maintain punctuality, adaptability, and a proactive problem-solving attitude.
Safety & Security
Follow all safety policies, emergency procedures, and chemical handling protocols.
Report hazards and practice safe lifting and kitchen safety procedures.
WORK ENVIRONMENT
The duties of this position are primarily performed in indoor climate conditions.
ADDITIONAL NOTES
This role summary outlines core duties but is not exhaustive. Other responsibilities may be assigned. This position is at-will and subject to change at the discretion of the Company.
DISCLAIMER This job description does not constitute an employment contract. All Shangri-La associates are employed "at-will" and may be subject to changes in duties or responsibilities at the discretion of the Company.
Must be able to pass a background check.
$21k-25k yearly est. 14d ago
Front Desk Agent
Hay Creek Hotels
Night auditor job in Fayetteville, AR
Job Description
Join us at The Stonebreaker as a Front Desk Agent. We are looking for a motivated and diligent team player to collaborate with our growing team in providing exceptional guest service.
About The Stonebreaker: Located on 144 scenic acres atop Markham Hill in Fayetteville, The Stonebreaker (formerly Pratt Place Inn) is undergoing a major renovation to become a top-tier boutique hotel with outstanding dining, private club facilities, and event spaces.
If you're a hands-on leader with a passion for hospitality, we'd love to meet you!
Join us at The Stonebreaker as a Front Desk Supervisor! We are looking for a motivated and diligent team player to collaborate with our growing team in providing exceptional guest service.
Key Skills Required:
Team coordination
Conflict resolution
Attention to detail
Benefits:
Key Benefits:
Weekly pay!
Be part of a grand opening team with the hotel in January 2025.
$23k-28k yearly est. 22d ago
Night Auditor
Fairfiled Inn & Suites Muskogee
Night auditor job in Muskogee, OK
Job DescriptionBenefits:
401(k)
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
Wellness resources
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our NightAuditor position is for you! Fast, fun, and friendly are the main characteristics of this position.
Responsibilities:
Closing reports at the end of each night
Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
Qualifications:
Strong computer skills.
Exceptional communication skills.
Demonstrated excellence in guest service.
Ability to multitask with limited supervision
Ability to work in a fast-paced environment.
Benefits/Perks:
Medical, Dental, and Vision insurance options
Paid time off and 401(k) for full-time employees
All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
Opportunities for bonuses
$250 referral bonus ($250 for you and $250 for a referred associate)
DailyPay: access to your already earned wages before payday
How much does a night auditor earn in Fort Smith, AR?
The average night auditor in Fort Smith, AR earns between $21,000 and $31,000 annually. This compares to the national average night auditor range of $25,000 to $38,000.
Average night auditor salary in Fort Smith, AR
$26,000
What are the biggest employers of Night Auditors in Fort Smith, AR?
The biggest employers of Night Auditors in Fort Smith, AR are: