Night auditor jobs in Harrisonburg, VA - 28 jobs

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!Compensation: $14.00 hourly Responsibilities: Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Make sure every hotel guest has a pleasant stay Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required High school diploma or equivalent required; some college preferred Must be computer proficient; experience with accounting or reservation software is a bonus Requires a flexible schedule that allows for overnight shift hours Outstanding communication skills and excellent customer service skills are required About Company The DoubleTree by Hilton Harrisonburg is a full-service hotel and a well-established market leader in the area. We offer room for growth and development, as well as an inclusive working environment. Our mission is to provide both guests and associates with an outstanding experience.

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Training & development Vision insurance LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD's growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor. The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include: Handle guest check-ins and checkouts efficiently and in a friendly and professional manner. Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run. Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisor's box. Ensure credit card draft capture is in balance. File credit cards, keys and completed reports. Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions. Ensure Property Management System is backed up nightly on designated tape and stored in the safe. Ensure that all wake up calls are handled promptly and properly. Complete a “person in charge” security report identifying any unusual events and place on the General Manger's desk for review. Receive and transmit mail, phone, and written messages for guests. Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD. Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies. Complete daily revenue report accurately and input daily summary records and same day selling strategy report. Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures. Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences. Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed. Represent the Hotel in regard to guest complaints and situations that require immediate attention. Other and all duties, projects, and tasks as assigned. Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position. Must have prior Front Desk Experience. Minimum of a High School Diploma and some college preferred. Must be able to work a flexible schedule which includes evenings, weekends and holidays. Must have a good command of the English language and be able to read, write and speak English fluently. Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed. Must have sold math skills. Ability to lead, train, and motivate team members. Strong communication and problem solving skills. Must possess solid relationship-building skills, people focused, highly organized and guest centric. Must have reliable transportation. LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTD's core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness. The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits: Medical, Dental, Vision & 401 (k) with company match Voluntary Short Term Life & Accidental Death Insurance Hotel Discounts Paid Time Off Training and Development Opportunities and Much More! For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you! LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status. Compensation: $16.50 - $17.00 per hour BE A PART OF SOMETHING GREAT We are a family company. Our strength is in our people, and we are proud to have built a team dedicated to excellence and service. Opportunity is one of our core corporate values. That's why we believe in giving members of the LTD team their own opportunities to grow and advance in their careers, with exciting new initiatives happening all of the time. CURRENT OPENINGS LTD Hospitality Group is currently seeking qualified candidates with a passion for the hotel business. Those willing to share our dedication to exceptional customer service should apply.

Working at The Draftsman, Charlottesville, University, Autograph Collection Hotel offers a unique and enriching experience. Perfectly situated on West Main Street, just steps away from the University of Virginia and the UVA Medical Center, this pet-friendly, upscale boutique hotel features 150 well-appointed guestrooms, over 2,300 sq. ft of meeting space, and a rooftop fitness center. The hotel embodies the evocative spirit of Virginia's original voices and visions of three Presidents-Madison, Monroe, and most notably, the profound ingenuity of Thomas Jefferson. These historical references are presented in engaging ways, connecting the past, present, and future of this storied, historic region. Employees have the opportunity to work in a dynamic environment that celebrates history while providing modern amenities and services, making it an inspiring place to build a career. Night Auditor (Income Auditor) Position Summary As the Night Auditor, you'll be the overnight backbone of hotel operations-balancing daily financials, reconciling departmental ledgers, and generating key performance reports. You'll also serve as the primary point of contact for late-night guest needs, ensuring smooth transactions and exceptional service during off-hours. This role blends accounting precision with guest-facing hospitality, keeping the hotel running seamlessly overnight. This position is scheduled for the weekend overnight shift, specifically Friday and Saturday nights from 11:00 PM to 7:00 AM. Candidates must also be available to work holidays and additional overnight shifts as needed. Essential Functions Representation of the hotel in a Manager on Duty capacity during the overnight shift. Take note of and share key details of overnight events with colleagues and hotel leaders. Ensure the safety and comfort of our associates and guests during the overnight shift. Post all daily room and outstanding charges. Balance all revenue totals of cash and credits against the revenue report. Verify and prepare registration cards for arriving guests. Handle hotel phone system, transfer calls, and take messages for guests as well as hotel staff. Take, modify, and cancel guest reservations. Check in/out guests according to hotel and/or brand standards. Deal with inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guests' special requests. Notify housekeeping and maintenance of any reported problems with guestrooms and hotel grounds. Handle all guest questions and inquiries about the hotel and local surroundings. Create and/or print the required reports. Verify each front desk shift's transactions. Finalize transactions completed during the day, including completing a daily income report and daily F&B Revenue Report. Maintain the cleanliness of the Front Office area. Perform cashier duties, cash travelers' checks. Post phone charges and other miscellaneous charges to guest accounts. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures. Additional Responsibilities The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work. Employees are required to adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook. Education and Experience Previous experience in hotel front desk or night audit roles (preferred) Familiarity with property management systems Basic accounting or bookkeeping knowledge Strong customer service and communication skills Ability to work independently and manage overnight operations Experience handling cash, credit card transactions, and financial reporting Skills and Abilities Strong attention to detail and accuracy in financial reporting Proficiency in hotel property management systems (PMS) and Microsoft Office Suite Excellent problem-solving and decision-making skills Ability to multitask and manage time effectively during overnight shifts Strong written and verbal communication skills Customer service-oriented with a calm, professional demeanor Ability to work independently with minimal supervision Basic understanding of accounting principles and financial reconciliation Dependable and trustworthy with a high level of integrity Comfortable handling confidential guest and financial information. Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently. If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Paid time off Training & development Vision insurance LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTDs growing portfolio of properties, we have an immediate opening for you to join our team as a Night Auditor. The Night Auditor will be responsible for the total desk operation during the hours of 11:00pm to 7:00am and keeping the managers informed of any guest complaints or situations that need immediate attention. Key job duties of a Night Auditor include: Handle guest check-ins and checkouts efficiently and in a friendly and professional manner. Organize shift and review remaining reservations that are to arrive. Verify that all updated contingency reports have been run. Verify GTD no-shows and complete walked guest report and put a copy in immediate supervisors box. Ensure credit card draft capture is in balance. File credit cards, keys and completed reports. Complete the express checkout envelopes and have the Night Housekeeping / Security Aide delivers to the guestrooms Assist guests with general services such as check cashing, making change, and answering any general questions pertaining to such things as hotel services, shopping, dining, entertainment, and travel directions. Ensure Property Management System is backed up nightly on designated tape and stored in the safe. Ensure that all wake up calls are handled promptly and properly. Complete a person in charge security report identifying any unusual events and place on the General Mangers desk for review. Receive and transmit mail, phone, and written messages for guests. Post room charges, food & beverage charges, phone charges, compute guest bills (individual, group masters, and city ledger accounts) using PMS, collect payment and make change for hotel guests following all cash handling procedures as required by LTD. Balance accounts to zero as well as all restaurant credit card accounts. Balance all rebates, paid outs, and miscellaneous charges and attach calculator tape to each. Inform management of any discrepancies. Complete daily revenue report accurately and input daily summary records and same day selling strategy report. Prepare AM Housekeeping Status Report recording same day checkouts, ready rooms and rooms temporarily out of order. Prepare Newly Vacated Rooms report for Housekeeping showing early departures. Report to AM associate at the end of your shift, reporting any unusual conditions and occurrences. Monitor graveyard Night Housekeeping / Security Aide to ensure the assigned duties are completed. Represent the Hotel in regard to guest complaints and situations that require immediate attention. Other and all duties, projects, and tasks as assigned. Required Knowledge, Skills and Abilities (KSAs) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of the knowledge, skills and or ability required for this position. Must have prior Front Desk Experience. Minimum of a High School Diploma and some college preferred. Must be able to work a flexible schedule which includes evenings, weekends and holidays. Must have a good command of the English language and be able to read, write and speak English fluently. Must have solid computer skills to include core Microsoft applications and any additional brand specific applications as needed. Must have sold math skills. Ability to lead, train, and motivate team members. Strong communication and problem solving skills. Must possess solid relationship-building skills, people focused, highly organized and guest centric. Must have reliable transportation. LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTDs core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness. The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects. Benefits: Medical, Dental, Vision & 401 (k) with company match Voluntary Short Term Life & Accidental Death Insurance Hotel Discounts Paid Time Off Training and Development Opportunities and Much More! For more information about joining the LTD family, please visit ********************** . We look forward to hearing from you! LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you'll love, please start your application today!

About the Front Desk Agent DoubleTree by Hilton Front Royal -- We're looking for a friendly, team-oriented Front Desk Representative to join our amazing team, and to be the first point of contact for all of our on-site visitors. You'll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance. The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints, learn quickly, and give accurate information. A customer-oriented approach is essential. We want you to make our guests and visitors feel appreciated and valued while on our premises. Front Desk Responsibilities Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Guest Loyalty Program and provide recognition and benefits to all present members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Answer phone in a timely manner. Respond & process requests for late check outs, room changes, lock-outs, billing inquiries, and extension of stay. Keep activity log updated to allow for proper follow-up. Ensure guest satisfaction Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Assist in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. Front Desk Requirements Familiarity with office machines (e.g. fax, printer etc.) Knowledge of office management and basic bookkeeping Proficient in English (oral and written) Excellent knowledge of MS Office (especially Excel and Word) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation High School diploma; additional qualifications will be a plus Some weekends and holidays are required

Benefits: Company parties Employee discounts Free uniforms Opportunity for advancement ***Must be available to work 30-35 hours weekly. Hours of operation are M-Sat 9-6:30 & Sun 10-3***. Please only apply if you have open availability. At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $14.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Job Description About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality . We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in. Welcome to Courtyard Harrisonburg! We are so glad you are considering us as your future workplace! At Courtyard we have 125 rooms, a fitness center, meeting spaces, and an on-site restaurant. We are located within reach of the James Madison University, Massanutten Resort, Shenandoah National Park, Skyline Drive, Luray Caverns, the Eastern Mennonite University, and Bridgewater College all from the comfort of Harrisonburg, Virginia. Join a team that puts people first in everything we do, enriching the lives of others through hospitality! About the Role: Guest Service Representatives are our Directors of First Impressions. Weekends and Holidays as required. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with. About You: A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential. What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people! We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company. If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Review arrivals noting special requests, blocking rooms as needed. * Check in and out hotel guests in a confident, professional and friendly manner. * Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. * Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. * Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. * Follow established key control policy. * Ensure proper credit policies are followed. * Submit all lost & found articles accompanied by a completed lost & found report. * Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. * Verify credit limit report. * Monitor room availability throughout the day. * Review daily the selling status of the hotel using yield management system. * Attend department meeting once a month. * Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring * High school diploma or general education degree (GED) required. * Previous experience in a Front Desk or customer-facing role is preferred. * Knowledgeable of immediate area, services, attractions, and events. * Flexible schedule, able to work evenings, weekends and holidays. * Work well under pressure, dealing with many arrivals and departures within a short period of time. * Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Job Description What Makes a McKibbon Hotel Night Auditor? The hotel night auditor is the main person to interact with guests during the overnight hours. As the face of the property, the night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: Night auditor will anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. You will maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Restock, organize and process purchases from the lobby guest store. Anticipate, manage and process overbooked or 'walked' guests with a professional empathic demeanor. Night auditor will accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel. Document and communicate shift updates for following shift team members and managers. Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Keep front desk and other area workstations clean, tidy and organized Keep front desk, other work areas and guest computer areas stocked with paper, pens and other items as required. Shifts may vary by hotel: 10pm - 6am or 11pm - 7am. Job Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain consistent professional demeanor. Able to work independently during an overnight shift with no supervision. The ability to input and access information in the property management system and/or points-of-sale system. Great verbal and written communication skills. Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * Come join the best team in all the land at Shenandoah Crossing Resort spans over 1,000 acres of rolling hills and features a 60-acre lake. As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you. Why do Team Members like working for us? * Competitive hourly base pay and positive team environment * Daily Pay* - get your earned pay any time before payday * Discounted hotel rates worldwide * 401(k) program with company match * Employee stock purchase program * Generous Paid Time Off Program and Paid Sick Time * Recognition Programs and Rewards * Tuition reimbursement * Numerous learning and career advancement opportunities * And more! What will I be doing? As a Front Desk Clerk you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: * Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. * Inputs information into the computerized reservations' system to update and maintain records. * Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. * Generates invoices and collects monies due through the rental program and through merchandise sales. * Maintains safety deposit boxes. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets. * Provides information on area attractions and resort amenities. * Type correspondence and reports for management as needed. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! * Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: * Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. * A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations. * Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. * Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. * 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Front Desk/Guest Services Agent * Cash/credit card transactions * Resort Hospitality or related industry We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will I be doing? As a Front Desk Clerk you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: * Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. * Inputs information into the computerized reservations' system to update and maintain records. * Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. * Generates invoices and collects monies due through the rental program and through merchandise sales. * Maintains safety deposit boxes. * Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. * Prepares and consistently restocks the front desk with supplies including preparing arrival packets. * Provides information on area attractions and resort amenities. * Type correspondence and reports for management as needed. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: * Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. * A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations. * Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. * Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. * 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * Front Desk/Guest Services Agent * Cash/credit card transactions * Resort Hospitality or related industry

Job description Located in the picturesque town of Washington, Virginia. 30 minutes from Culpeper, Front Royal, and Warrenton, Virginia 40 minutes from Gainesville and Stephen City, Virginia Just a bit over an hour from Reston, Loudoun County, Virginia and Washington, DC. Since 1978 The Inn at Little Washington, located in the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join our growing team of exceptional people. Your next career awaits. Some of our awards include Michelin 3 Stars, Forbes 5 Stars, Michelin Green Star, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux. Why join our team: We offer: Health, vision and dental insurance (full time employees) Paid time off (Full time employees) 401(k) retirement plan with match On-the-job training Employee education allowance Advancement potential Flexible schedules Employee appreciation events Complimentary uniforms Delicious “family” meals daily prepared by the chefs Referral bonuses Competitive pay ******************************** POSITION SUMMARY: Assist in daily Front Office operations and deliver a Five-star, Five-diamond experience to all guests. Maintain all aspects of the Front Office area to ensure a luxury experience. Serve as a support to the Front Office and Dining Room team. ESSENTIAL FUNCTIONS 1. This is a unique position, a cross between a hotel front desk agent and a restaurant host/hostess position 2. This position is a strong ambassador for The Inn in all of their interactions with our guests - those staying overnight in one of our 23 beautiful guest suites, as well as those dining with us in our world-famous dining room 3. Must demonstrate excellent communication skills and have the ability to meet the expectations of a 5 Star/5 Diamond property by providing top notch guest service skills 4. Strong multi-tasking of front desk duties which include, but not limited to, checking guests in/out, seating guests in the dining room or living room, answer telephone calls, check emails, relaying guest requests, walking food and checking the guests' coats 5. Front desk agents are also expected to help servers walk food when needed 6. Ability run daily reports and complete daily checklist 7. Must greet all guests as though you are welcoming them to your own home 8. An eagerness to learn new information with a positive attitude 9. Able to take constructive criticism to help improve faults 10. Coordinate with Housekeeping and Engineering department to track room status and follow up accordingly 11. Work closely with both the Dining Room and Culinary team to ensure all guest requests are communicated 12. Must meet Forbes Standards in all daily operations and guest interactions 13. Demonstrate proficiency with Resortsuite and Tock software 14. Be anticipatory of guest needs and respond to guest inquiries in a timely and professional manner 15. Must maintain professional etiquette with all guests and employees 17. Demonstrate a thorough knowledge of the Inn and its history 18. Must follow all disinfecting and sanitization policies QUALIFICATIONS Required 1. 1-2 years of Front Desk or Restaurant host experience 2. Microsoft Office knowledge 3. Excellent communication skills 4. Must be at least 16 years of age 5. Must be well-groomed and well-presented with no visible tattoos Desirable 1. Familiarity with Forbes Standards 2. Ability to communicate in a language other than English, preferably Spanish or French 3. Certification in alcohol awareness program 4. Certification in CPR 5. Prior experience with Resortsuite and Tock SKILLS 1. Ability to communicate in English both orally and in writing 2. Strong interpersonal communication skills both verbal and written 3. Must always be organized and maintain cleanliness of the front desk 4. Ability to speak using clear and professional language 5. Ability to multi-task in a fast-paced environment 6. Ability to process all payments, including credit card, cash and gift certificates 7. Ability to cross-train across multiple departments and assist when needed 8. Ability to assist guests with questions about the property, history of the Inn, surrounding areas and the amenities and packages offered at the Inn PHYSICAL DEMANDS 1. Must be able to lift 30+ lbs. 2. Able to stand, bend and walk for long periods of time 3. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing **The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests' needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon's Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Part-time Description Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws. Salary Description $14.00 Per Hour

History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries. This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center. The Front Desk Agent represents the hotel to the guest throughout all stages of the guest's stay. Responsibilities Duties include but are not limited to: Assists in pre-registration and blocking of rooms for reservations. Responsible for the guest registration process and communication of hotel amenities. Handle guest check-ins and check-outs throughout shift. Uses proper telephone etiquette. Assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Ensure guest satisfaction and an enjoyable experience. Handle room and rate changes with management consent. Knows room locations, types of rooms available, and room rates. Presents options and alternatives to guests and helps in making choices. Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms. Understands room status and room status tracking. Maintains the cleanliness and neatness of the front desk area. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. Provide efficient service and meaningful experiences. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Maintain cash bank. Check/swipe credit cards of all registered guests. Performs cashier related functions like posting charges to guest accounts, raising paid out's, foreign currency exchange etc. Record and make all guest wake-up calls properly. Reads and initials the pass-on log and bulletin board daily. Remains aware of daily activities and meetings taking place in the hotel. Communicates all important information to following shift to ensure a smooth transition. Prepare guest arrival cards for the following days arrivals. Verify dinner, golf/spa reservations. Reports any unusual occurrences or requests to the manager or assistant manager. Knows all safety and emergency procedures, Is aware of accident prevention policies. Perform other duties as assigned. Qualifications Minimum of high school diploma (or equivalent) and 0-2 years of experience. However, a combination of experience and/or education will be taken into consideration. Must be able to speak and understand the primary language used by the guests who visits the hotel. Possesses a working knowledge of the reservations department. Excellent communication skills-oral and written. Excellent Guest service skills. Must be friendly, flexible, dependable and able to multi-task. Microsoft office computer skills. Must be sales minded. Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds. At this time, Keswick will not sponsor a new applicant for employment authorization for this position. Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).

Avid Hotel Staunton in Staunton, VA is looking for one front desk agent to join our strong team. We are located on 62 Sangers Lane. Our ideal candidate is a self-starter, punctual, and reliable. IHG Opera Experience 1 years must Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resource Hôtel experience must 1 years Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills Reliable We are looking forward to reading your application.

Job DescriptionDescription: As a Guest Services Agent, your primary responsibility is to warmly greet, register, and check out guests while providing exceptional service throughout their stay. You will adhere to the Forbes Travel Guide Standards and AAA 4 Diamond Service Expectations to ensure guest satisfaction and loyalty. Essential job duties include: Guest Interaction: Courteously greet and check in/out guests, following the Forbes Travel Guide Standards and AAA 4 Diamond Service Expectations while honoring all reasonable requests. Reservation Management: Reconfirm all necessary information related to reservations, including accommodation types, length of stay, and number of guests in the party. Product Knowledge: Maintain a comprehensive understanding of The Boar's Head Resort accommodations, locations, policies, and procedures to provide accurate information to guests. Sales Maximization: Encourage revenue generation by promoting gift certificates[SM1] and room upsells. Cash Management: Hold full accountability for Front Desk cash circulation, ensuring accurate transactions and proper handling of cash. Technology Proficiency: Demonstrate proficiency with the Property Management Systems (PMS) to facilitate guest check-ins, check-outs, and communication. VIP Awareness: Stay informed about all in-house VIPs and special groups to provide personalized service and enhance guest experiences. First Impressions: Create a favorable first and last impression for each guest, fostering an environment that encourages repeat visits. Charge Posting: Ensure all charges are posted accurately before the end of the shift to maintain account integrity. Front Office Maintenance: Keep the front office area clean, organized, and welcoming for guests. Additional Duties: Assist with Concierge, Business Center, and PBX duties when needed, supporting overall resort operations. Requirements: At least 2 years' previous experience delivering high-quality guest service. Knowledge of Microsoft Office applications. Ability to work in a fast-paced, stressful environment. Ability to work early morning, evening, weekend and holiday shifts. Ability to stand for duration of scheduled shift. Excellent communication skills, both oral and written. Ability to work extended hours on an at-needed basis

HGV Now Offers Day One Team Member Benefits! Now Offering Daily Pay * Come join the best team in all the land at Shenandoah Crossing Resort spans over 1,000 acres of rolling hills and features a 60-acre lake. As part of the Hilton family, you will enjoy great benefits, a team that feels like family and a career that will inspire you. Why do Team Members like working for us? Competitive hourly base pay and positive team environment Daily Pay* - get your earned pay any time before payday Discounted hotel rates worldwide 401(k) program with company match Employee stock purchase program Generous Paid Time Off Program and Paid Sick Time Recognition Programs and Rewards Tuition reimbursement Numerous learning and career advancement opportunities And more! What will I be doing? As a Front Desk Clerk you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations' system to update and maintain records. Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed. HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's “America's Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. We offer an excellent benefit package to our full-time Team Members that include medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits! Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations. Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Front Desk/Guest Services Agent Cash/credit card transactions Resort Hospitality or related industry We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, applicants possess the following minimum qualifications and experience: Proficient English language/interpersonal skills with the ability to communicate both verbally and in writing. A courteous, professional attitude and presentation needs to prevail when handling upset guests and difficult situations. Flexibility to adapt to schedule changes and cover shifts on short notice to meet business demands. Ability to multi-task responsibilities and prioritize duties to meet organizational deadlines and demands. 6 months Customer Service Experience. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Front Desk/Guest Services Agent Cash/credit card transactions Resort Hospitality or related industry What will I be doing? As a Front Desk Clerk you would be responsible for performing your position's responsibilities and driving company success through performing the following duties to the highest standards: Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests. Inputs information into the computerized reservations' system to update and maintain records. Accesses reservation system to resolve unit availability and assists guests with reservations or changes as the need arises. Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes. Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel. Prepares and consistently restocks the front desk with supplies including preparing arrival packets. Provides information on area attractions and resort amenities. Type correspondence and reports for management as needed.

Responsive recruiter Benefits: Employee discounts Flexible schedule Opportunity for advancement Training & development At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. Accountabilities/Duties: Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. Processes guest orders efficiently and accurately utilizing the point-of-sale system. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Cross trained for different bakery positions. Knowledge, Skills, and Abilities: Exhibits high energy and strong interpersonal skills; friendly, helpful, positive, patient, socially confident and communicative. Enjoys interacting with diverse people and excels at providing a superior guest experience. Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. Is diligent, organized, and self-motivated. Has the ability to understand and carry out oral and written instructions. Is comfortable with new technology and can operate a point-of-sale system. Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This is a great place to make new friends! We love to celebrate and bring joy to the community. Seeking a mature, respectful individual with a willingness to learn! Looking for daytime availability. Apply now. Joy is the job. Compensation: $12.50 - $13.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy