Night auditor jobs in Lansing, MI - 22 jobs

Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary: The Night Auditor position is responsible for providing strong sales techniques and excellent guest service, according to 6PM Hospitality's Core Values, 6PMHospitality Partners LLC and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Responsibilities: Report to work in uniform presented professionally, neat, and clean. Greet all guests in a friendly, positive manner. Greet all guests within a 15-foot radius of you. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Consult with 2nd shift about the occurrences of the evening Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift. Communication is instrumental in smooth operations Record any special requests, early arrivals, late departures, and stayover requests on the Housekeeping Pass-on log. Run night audit reports and follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations Utilize Hilton Help desk phone line when necessary Investigate out of balance situations and correct. Sweep behind workstation at the end of shift Maintain an organized and clean dry storage and music room closet area. Dispose of any and all trash and broken-down boxes. Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department Manager or AGM/GM. Complete any required Annual compliance training according to 6PM Hospitality Partners LLC and Hilton standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation. Responsible for the settlement and reconciling of guest accounts and paperwork and emailing receipts Balance cash drawer and make appropriate cash drops, record any inconsistencies Provide excellent guest service: Supply information to guests regarding hotel services, and amenities, offer suggestions and maps Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, and entertainment. Be knowledgeable of the downtown Holland area Handle all guest concerns and be able to problem solve in a tactful, professional manner Handle all Maintenance requests by first assessing the situation and fix if able to. If unable to, contact on-property maintenance to assist with request. Maintain open lines of communication between all departments within the hotel Exhibit regular and recurrent attendance records Follow the “Call Off Policy” listed in your handbook for any necessary call outs Other duties as requested by management/supervisors/leads Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Excellent typing speed, record keeping, and word processing skills. Excellent communication skills. Must be able to operate Microsoft Edge, Microsoft Word, and Microsoft Excel. Must be knowledgeable in accessing shared computer drives and know how to operate basic email functions. Knowledge of using a printer and scanner. Excellent problem-solving skills. License, Registration, and/or Certification Preferred: CPR TIPS (Able to become certified upon hire Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!

6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary: The Night Auditor position is responsible for providing strong sales techniques and excellent guest service, according to 6PM Hospitality's Core Values, 6PMHospitality Partners LLC and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Responsibilities: Report to work in uniform presented professionally, neat, and clean. Greet all guests in a friendly, positive manner. Greet all guests within a 15-foot radius of you. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Consult with 2nd shift about the occurrences of the evening Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift. Communication is instrumental in smooth operations Record any special requests, early arrivals, late departures, and stayover requests on the Housekeeping Pass-on log. Run night audit reports and follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations Utilize Hilton Help desk phone line when necessary Investigate out of balance situations and correct. Sweep behind workstation at the end of shift Maintain an organized and clean dry storage and music room closet area. Dispose of any and all trash and broken-down boxes. Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department Manager or AGM/GM. Complete any required Annual compliance training according to 6PM Hospitality Partners LLC and Hilton standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation. Responsible for the settlement and reconciling of guest accounts and paperwork and emailing receipts Balance cash drawer and make appropriate cash drops, record any inconsistencies Provide excellent guest service: Supply information to guests regarding hotel services, and amenities, offer suggestions and maps Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, and entertainment. Be knowledgeable of the downtown Holland area Handle all guest concerns and be able to problem solve in a tactful, professional manner Handle all Maintenance requests by first assessing the situation and fix if able to. If unable to, contact on-property maintenance to assist with request. Maintain open lines of communication between all departments within the hotel Exhibit regular and recurrent attendance records Follow the “Call Off Policy” listed in your handbook for any necessary call outs Other duties as requested by management/supervisors/leads Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. Excellent typing speed, record keeping, and word processing skills. Excellent communication skills. Must be able to operate Microsoft Edge, Microsoft Word, and Microsoft Excel. Must be knowledgeable in accessing shared computer drives and know how to operate basic email functions. Knowledge of using a printer and scanner. Excellent problem-solving skills. License, Registration, and/or Certification Preferred: CPR TIPS (Able to become certified upon hire Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!

Now Hiring! Part time Night Auditor! Hampton Inn & Suites Flint MI, is Seeking an energetic, dependable part time Night Auditor who LOVES to SMILE! Apply Today! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner. Hampton Inn & Suites Flint MI, is managed by Lodgco Hospitality. Lodgco offers its employees many benefits including: Competitive Wages Vacation 401(k) Flexible Schedule Employee Referral Bonus Health Insurance Hourly Bonus Program Career Advancement Opportunities Monthly Celebration of the Staff and much more! JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Knowledge of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Knowledge of guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Email daily reports to accounting office Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge of the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes Inspect conference rooms, common areas and public restrooms to ensure cleanliness Perform security walks of hotel Investigate and address noise/party issues Set up, prepare, and maintain breakfast area OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Computer software skills Communication both verbal and written Dependable and customer focus Time management and problem solving skills Strong leadership abilities REQUIRED/PREFERRED EDUCATION AND EXPERIENCE 1-2 years of hotel experience is a plus ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver's license and safe driving record - satisfactory criminal background screening required - professional references SUPERVISORY RESPONSBILITY This position doesn't manage any staff members. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

Job DescriptionDescription: Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements: Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to identify and correct potential security problems (locking doors after hours, etc) Ability to work alone and work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

City, State: Flushing, New York Pay Range: $19-$22/hour DOE Title: Night Auditor FLSA: Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager/Accounting Manager. Pay Range: $19-$22/hour Job Summary: The Night Auditor is responsible for closing the business day by balancing revenues and receipts, performing bookkeeping activities, and providing guest services such as check-ins, check-outs, and addressing guest inquiries, ensuring a smooth overnight operation of the hotel. Essential Functions and Duties: * Greet, register, and assign rooms to hotel guests. * Verify customer payment methods and process credit authorizations. * Maintain accurate records of room availability and guest accounts using the property management system. * Balance daily receipts and revenues, conducting income audits on posted revenues. * Assist guests with check-out processes, reviewing accounts and resolving discrepancies. * Answer phone calls promptly, directing inquiries or addressing guest needs. * Coordinate with overnight housekeeping or maintenance staff to resolve guest issues. * Make and confirm reservations, ensuring accurate data entry. * Provide guests with information on hotel services and local attractions. * Document guest feedback and escalate issues to management when necessary. * Perform nightly "bucket checks" to ensure compliance with hotel standards. * Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills: * Previous experience in a hospitality or customer service role preferred. * Proficiency in basic bookkeeping and balancing financial transactions. * Strong communication skills, both verbal and written. * Proficient in using property management systems and office software. * Excellent customer service and problem-solving skills. * Ability to work independently and make decisions with minimal supervision. * Detail-oriented with strong organizational skills. Work Environment: * Primarily indoor work, with occasional standing, walking, and lifting of items up to 10 lbs. * Frequent use of computers and telephones, requiring extended periods of sitting. * Must be available to work overnight shifts, including weekends and holidays. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from: 2025-09-25 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Pyramid Hotel Group is the manager of this Candlewood Suites Hotel owned by Michigan State University. The 128-suite hotel is attached to MSU's state-of-the-art 96,000-square-foot Executive Education Center, overlooking the MSU-owned 18-hole championship golf course. Hotel guests also have access to the adjacent University Club dining facilities, health club, day care and recreational facilities. What you will have an opportunity to do: We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: Help guests discover their “Wanderlust” experience Provide exceptional customer service by being engaging and taking sincere interest Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel You will be escorting and orienting the guest to the front desk for check-in. You will park and retrieve guests vehicles as requested Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. Assist lobby attendant in keeping entrance area clean and organized "Be the difference" with all guest and employees and do more than just “the norm". What are we looking for? At least one year in a customer service role with high guest interaction A Valid drivers license with no major infractions for 6 months Hospitality industry experience is a plus. Ability to solve problems when they arise. Ability to work in a team environment is a must. Pleasant and helpful personality. Must be able to work a full shift standing and going back and forth to the valet lot and different areas of the hotel. A strong desire to make an impact on other people An outgoing and engaging personality Excellent verbal communication skills Ability to work in a fast-paced setting Ability to stand for the duration of the shift Must be available to work various shifts including weekends and holidays Compensation: $14.00 - $14.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Job Description Onemissionsociety.Org in Greenwood, IN is looking for one front desk agent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.

A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction Receive, input, retrieve and relay messages to guests

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Paid time off At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $13.00 - $14.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations! Benefits: MEC Plus Advantage Plan/Dental/Vision/Supplemental Coverage with Reliance Standard Paid Holiday for Full Time/Part Time - Upon hire Paid Time Off for Full Time/Part Time - 6 Months of Service Nationwide Employee Stay Discounts for Hotel Brand Responsibilities: Greet and assist guests during arrival and departure Process payments and issue room keys Respond promptly to guest questions and concerns Coordinate with housekeeping and maintenance Maintain accurate reservation records

Schedule: Monday-Friday, Full Time * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required * Medical Office experience preferred Additional Information * Organization: Henry Ford Providence Hospitals * Department: Livonia OB GYN * Shift: Day Job * Union Code: Not Applicable

Now Hiring: Mix of 3p-11p and Night Auditor 11p-7a We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities: As a Front Desk, you have the responsible to give our guests the best hospitality experience they can have by: Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring calls, reservations, etc Housekeeping duties as needed Verify, balance and review hotel room availability Perform Check-in and Check-out procedures Administer guest payment policies and look for errors from the day shifts Prepare folios for the morning departing guests Maintain overall lobby appearance and assist with AM breakfast set up if needed Be versed in all hotel emergency procedures Shifts are 3p-11p or 11pm - 7am Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

Our team is looking to add a motivated Night Auditor to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment. This position may require flexible scheduling availability. Requirements Job Requirements: Check-in/Check-out hotel guests Process all payments according to established hotel requirements Provide information and assistance to all guests and vendors Prepares all necessary reports during each shift for the management team Job Qualifications: Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary Ability to identify and correct potential security problems (locking doors after hours, etc) Ability to work alone and work well in stressful situations Readily available and approachable for all guests while providing excellent guest service The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: Healthcare including Medical, Dental, and Vision Insurance HSA & FSA plans available! Dependent care FSA Identity Theft Protection Insurance Commuter benefits including transit & parking Pet Insurance PTO and Payroll Incentives for Annual Wellness Exams Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services Paid Sick and Vacation Time Family Leave 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: Incentive based bonus program Free room nights at our hotels and employee discounts within your hotel brand Discounts for friends and family within your hotel brand Team Member recognition and bonus Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work Career Growth through our in-house training program with a path personalized to your desired goals Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law. Salary Description $16.00

Job Description 6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary: Guest Service Representatives are responsible for providing strong sales techniques and excellent guest service, according to 6PM Hospitality's Core Values, 6PMHospitality Partners LLC and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform presented professionally, neat, and clean. Greet all guests in a friendly, positive manner. Greet all guests within a 15-foot radius of you. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Sell the property according to the 6PM Hospitality Partners LLC and Hilton sales standards Collect leads and prospect new business, communicate the information to the appropriate Sales Manager. Gather the appropriate data from each guest, from address information to credit cards and phone numbers. Must be actively asking guest to sign up for Hilton Honors loyalty program to meet Hilton brand standards Clearly state all necessary policies and hotel information to each guest Follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations. Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift. Record any special requests, early arrivals, late departures, and stayover requests on the Housekeeping Pass-on log. Maintain a neat and clean workspace at the front desk and adjacent areas Sweep behind workstation at the end of shift Maintain an organized and clean dry storage and music room closet area. Dispose of any and all trash and broken-down boxes. Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department Manager or AGM/GM. Complete any required annual compliance training according to 6PM Hospitality Partners LLC and Hilton standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation. Responsible for the settlement and reconciling of guest accounts and paperwork and emailing receipts Balance cash drawer and make appropriate cash drops, record any inconsistencies Provide excellent guest service Supply information to guests regarding hotel services, and amenities, offer suggestions and maps Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, and entertainment. Be knowledgeable of the downtown Battle Creek area Handle all guest concerns and be able to problem solve in a tactful, professional manner Handle all Maintenance requests by first assessing the situation and fix if able to. If unable to, contact on-property maintenance to assist with request. Maintain open lines of communication between all departments within the hotel Exhibit regular and recurrent attendance records Follow the “Call Off Policy” listed in your handbook for any necessary call outs Other duties as requested by management/supervisors/leads Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions Excellent typing speed, record keeping, and word processing skills Excellent communication skills. Must be able to run Microsoft Edge, Microsoft Word, and Microsoft Excel documents. Must be knowledgeable in accessing shared computer drives and know how to operate basic email functions. Knowledge of using a printer and scanner. Excellent problem-solving skills. Formal Education and Job-Related Experience: >span class="eop" data-redactor-span="true"> Clean driving record required License, Registration, and/or Certification Required: CPR TIPS (Able to become certified on the job) Working Conditions and Physical Effort: Stress Load: Moderate - Moderately High exposure to stresses Workload Fluctuation: The workload required to perform this job requires ability to adapt to change and problem solve. Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day Physical Environment: Some portions (10 - 25%) of daily assignments involve exposure to dirt, odors, loud noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs Occupational Risks: Some portions (10 - 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials Ergonomics Risks: Some portions (10 - 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality Partners LLC Required Travel: Position does not require travel to other 6PM Hospitality Partners LLC properties for training and offsite meetings. All work is completed on the property. Relocation assistance is not available for this position. Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!

Benefits: * Employee discounts * Flexible schedule * Free uniforms * Opportunity for advancement * Paid time off At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: * We close early so you can enjoy your evenings. * We offer flexible work schedules. * We're keeping it casual. T-shirts and sneakers are where it's at! * Cake discounts. Yummm! * You don't have to be 18 to work here, so students can join us. * This job is fun. It's literally a piece of cake! * This is a great place to make new friends! * You'll get trained. Not only on crafting cake, but on growing your career. * We love to celebrate and bring joy to the community. Apply now. Joy is the job.

6PM Hospitality is seeking positive, forward-thinking individuals to join our team at the newly-renovated DoubleTree by Hilton in Battle Creek, MI. 6PM Hospitality consists of a team of hospitality experts who draw upon decades of experience to make everything from the front desk to the back office achieve a standard of excellence. We partner with property owners, brands, investors and financial institutions to transform short stays into unforgettable experiences, and turn investments into solid returns. Come be a part of our excellence driven team! Position Summary: Guest Service Representatives are responsible for providing strong sales techniques and excellent guest service, according to 6PM Hospitality's Core Values, 6PMHospitality Partners LLC and Hilton standards, as well as going above and beyond to ensure that guests are 100% satisfied. Essential Functions: Report to work in uniform presented professionally, neat, and clean. Greet all guests in a friendly, positive manner. Greet all guests within a 15-foot radius of you. Ask questions of guests and make personal connections to make them feel they are welcome and valued Anticipate and meet the needs and expectations of our guests, then go one step further Sell the property according to the 6PM Hospitality Partners LLC and Hilton sales standards Collect leads and prospect new business, communicate the information to the appropriate Sales Manager. Gather the appropriate data from each guest, from address information to credit cards and phone numbers. Must be actively asking guest to sign up for Hilton Honors loyalty program to meet Hilton brand standards Clearly state all necessary policies and hotel information to each guest Follow the shift checklists each day, completing every task in order to ensure smooth and efficient hotel operations. Record any special needs or requests and unique occurrences throughout the shift in Quore. Communicate any unordinary occurrences to the next shift. Record any special requests, early arrivals, late departures, and stayover requests on the Housekeeping Pass-on log. Maintain a neat and clean workspace at the front desk and adjacent areas Sweep behind workstation at the end of shift Maintain an organized and clean dry storage and music room closet area. Dispose of any and all trash and broken-down boxes. Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, room service trays, etc. must be picked up. Keep eyes open for any and all safety and security issues. Report any problems to the appropriate department Manager or AGM/GM. Complete any required annual compliance training according to 6PM Hospitality Partners LLC and Hilton standards, with documentation of training being completed. Stay knowledgeable of all emergency procedures and aware of how to handle each situation. Responsible for the settlement and reconciling of guest accounts and paperwork and emailing receipts Balance cash drawer and make appropriate cash drops, record any inconsistencies Provide excellent guest service Supply information to guests regarding hotel services, and amenities, offer suggestions and maps Respond to guest requests for assistance and information on the surrounding areas, such as directions, dining, and entertainment. Be knowledgeable of the downtown Battle Creek area Handle all guest concerns and be able to problem solve in a tactful, professional manner Handle all Maintenance requests by first assessing the situation and fix if able to. If unable to, contact on-property maintenance to assist with request. Maintain open lines of communication between all departments within the hotel Exhibit regular and recurrent attendance records Follow the “Call Off Policy” listed in your handbook for any necessary call outs Other duties as requested by management/supervisors/leads Position Requirements: Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions Excellent typing speed, record keeping, and word processing skills Excellent communication skills. Must be able to run Microsoft Edge, Microsoft Word, and Microsoft Excel documents. Must be knowledgeable in accessing shared computer drives and know how to operate basic email functions. Knowledge of using a printer and scanner. Excellent problem-solving skills. Formal Education and Job-Related Experience: >span class="eop" data-redactor-span="true"> Clean driving record required License, Registration, and/or Certification Required: CPR TIPS (Able to become certified on the job) Working Conditions and Physical Effort: Stress Load: Moderate - Moderately High exposure to stresses Workload Fluctuation: The workload required to perform this job requires ability to adapt to change and problem solve. Manual Skills: Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations Physical Effort: Significant portions (more than 50%) of daily assignments involve prolonged standing, transporting material or equipment, or lifting, moving, or carrying heavy (over 30 pounds) materials for intermittent periods throughout the day Physical Environment: Some portions (10 - 25%) of daily assignments involve exposure to dirt, odors, loud noise, or temperature / weather extremes. Working surfaces may be un-level, slippery, or unstable Work Schedule: Work regularly requires or varies between day, evening, night, holiday, or weekend assignments. Schedule varies according to business demands and needs Occupational Risks: Some portions (10 - 50%) of daily assignments involve occupational risk, such as cuts, burns, exposure to toxic chemicals, injuries from falls, or back injury sustained with assisting in moving, lifting, or positioning equipment or materials Ergonomics Risks: Some portions (10 - 50%) of daily assignments involve ergonomic risk, such as regular repetitive tasks, forceful or prolonged exertions of the hands, vibration, cold temperatures, heavy lifting, pulling, pushing, or carrying of heavy objects, poor body mechanics, restrictive workstations, or awkward postures Safety: Responsible for adhering to all safety policies and procedures of 6PM Hospitality Partners LLC Required Travel: Position does not require travel to other 6PM Hospitality Partners LLC properties for training and offsite meetings. All work is completed on the property. Relocation assistance is not available for this position. Employee Benefits Paid time off for all full-time and part-time team members 8 hours of paid volunteer paid for all team members Holiday pay Travel discounts for employees, friends, & family Restaurant discounts Referral Program Health, vision, and dental insurance available for all full-time team members Employee recognition perks and benefits Advancement opportunities Paid maternity/paternity leave or adoption leave for qualifying FMLA Apply today to become part of an authentic, excellence-driven team!

Schedule: Full Time, Monday-Friday * Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information. * Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments. * Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy. * Provide general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required Additional Information * Organization: Henry Ford Providence Hospitals * Department: Milford Family Practice * Shift: Day Job * Union Code: Not Applicable

Front Desk & Guest Care Associate Pay Range: $16-$17/hour Do you love connecting with people and creating memorable experiences? At Concord Hospitality, our Front Desk team is the heartbeat of the hotel - the first to welcome guests and the last to leave a lasting impression. If you're proactive, friendly, and thrive in a role where no two days are the same, this is the opportunity for you! We're looking for individuals with a passion for hospitality, a natural ability to engage with others, and a strong sense of responsibility. In return, you'll join a company culture that values respect, teamwork, and fun. What You'll Do As a Front Desk or Guest Services Clerk, you'll be the face of the hotel, ensuring every guest feels cared for: Greet and assist guests with efficiency, warmth, and professionalism. Maintain the highest level of service and hospitality throughout each interaction. Resolve guest concerns quickly and ensure complete satisfaction. Accurately post charges, handle payments, and follow all cash-handling procedures. Manage guest mail and messages with professionalism and discretion. Stay knowledgeable about our hotel brand, programs, and special offers. Communicate guest needs and feedback clearly to other departments and management. Answer calls, assist lobby visitors, and support team members promptly. Know and follow all hotel safety and emergency procedures. Why You'll Love Working With Us Competitive Pay: $16-$17/hour. Comprehensive Benefits (for full-time associates): medical, dental, vision, life insurance, disability options, 401K, tuition assistance, and discounted hotel stays. Career Growth: Ongoing training, development programs, and advancement opportunities. Positive Culture: Our five Cornerstones - Quality, Integrity, Community, Profitability, and Fun - are the foundation of everything we do. Associate First Environment: At Concord, you're not just an employee - you're valued, supported, and part of a team that cares. Engagement & Recognition: We celebrate wins, foster teamwork, and make sure work is rewarding (and fun!). Why Concord? At Concord Hospitality, we know our associates are our greatest strength. We pride ourselves on cultivating an environment where you can do meaningful work, grow your career, and enjoy coming to work every day. If you take pride in delivering exceptional service, enjoy being part of a supportive team, and want to grow in the hospitality industry, we'd love to hear from you! Apply today. We are proud to be an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace.

Job DescriptionBenefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Paid time off At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. Youll make everyone feel welcomed, and youll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. Were keeping it casual. T-shirts and sneakers are where its at! Cake discounts. Yummm! You dont have to be 18 to work here, so students can join us. This job is fun. Its literally a piece of cake! This is a great place to make new friends! Youll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job.