Night auditor jobs in Scranton, PA

Requirements Requirements Requirements These are required of every associate. Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Minimum pulling of 20 pounds. Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: Must have a comprehensive knowledge of service standards, guest relations, and etiquette. Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations. Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates. Must have excellent mathematical and computer skills. High school education and relevant training and experience required. Additional education preferred. At least one year of relevant experience required. Ability to timely obtain any required licenses or certificates. CPR training and first aid training preferred. Additional language ability preferred. EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Night Auditor front desk is responsible for calculating the daily income of the hotel by verifying that all guest accounts are correct and in balance, assisting the front office, and providing great customer service that reaches the companies standards. Essential Functions: Perform Check-in and Check-out procedures. Responsible for cash balancing and credit card processing. Performs all audit procedures as set forth by the Hotel/casino, on a nightly basis Initiates the generation of and coordinates the distribution of various hotel system reports. Notifies Management of any potential discrepancies and assists with research and resolution of problems. Oversees all close day functions in the front office and that all rooms are checked in and payments are secured. Maintains support documentation for established filing system. Assist all guests and other departments during the audit shift in the capacity of manager on duty in their absence. Resolves guest complaints/concerns quickly and efficiently Prepares a summary of cash, check, and credit card activities Ability to operate front office equipment and software systems Complete end of day tasks Provide great customer service to all guests Performs other tasks as assigned. Essential Requirements: Ability to remain organized in a pressure situation Ability to input and access information into a computer Skill in establishing and maintaining effective working relations with staff Ability to diplomatically attend to complaints Strong commutation skills Ability to accurately record information and have an eye for detail Knowledge/Work Experience: Must be 18 years or older Associates or bachelor's degree in hotel management or related field preferred. Two (2) years of previous night audit/accounting experience or equivalent training required. Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission

JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel's rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: Greet, register, and assign rooms to guests of the hotel. Verify customers' credit, and establish how the customer will pay for the accommodation upon check-in. Keep records of room availability and guests' accounts using computerized property management system. Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day. Review accounts and charges with guests during the checkout process. Transmit and receive messages using telephones or telephone switchboards. Contact overnight housekeeping or maintenance staff when guests report problems. Make and confirm reservations. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Record guest comments or complaints, referring customers to managers as necessary. Answer all incoming phones in three rings or less. Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel's Controller and Front Office Manager. To do this kind of work, you must be able to: Be an outgoing, welcoming personality for the hotel. Use logical thinking and personal judgment to perform a variety of office tasks. Make decisions based on your own judgment and company policy. Follow instructions without close supervision. Speak and write clearly and accurately. Be available to work overnight shifts, weekends, and holidays. Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

What You'll Do: Some of your nightly duties include: · Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. · Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. · Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Schulte Companies is seeking a dynamic, service-oriented Night Auditor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Monitors hotel security camera system Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned EDUCATION AND EXPERIENCE Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Hospitality Group is an Equal Opportunity Employer.

Job Description Are you looking for a fun, flexible, and fast-paced work environment, supportive coworkers, and a chance to grow as a professional? At the RIT Inn & Conference Center, we are committed to the total satisfaction of our guests, working collaboratively, and providing career development opportunities for our employees. The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York conveniently located near the New York State Thruway, major businesses and universities. shopping, dining and local attractions Our hotel offers the comfort and convenience of a full service hotel at an affordable price. Why should you work at the RIT Inn & Conference Center? - Competitive compensation package - Full benefits package - Flexible scheduling - Extensive training and opportunities to advance - Free employee parking The Night Auditor is a primary contact for a variety of guest services and is responsible for providing all guests with friendly and knowledgeable interaction and the timely and efficient delivery of exceptional services. The Lead Night Auditor is also responsible for balancing all daily hotel accounts and compiling daily sales figures. Hotel Accounting, Front Desk or related experience preferred. Security / Safety background a plus. Valid Driver's License helpful. Full Time position; 10:30pm-6:45am with some flexibility on either end, both Saturday and Sunday availability a must. Job Posted by ApplicantPro

Job DescriptionDescription: The Radisson Hotel of Freehold is seeking candidates for the position of Night Auditor to join our award-winning team. The Radisson Hotel of Freehold is part of the Hotels Unlimited family of hotels. We are a New Jersey-based, family-owned company established in 1979, committed to growth through excellence. At Hotels Unlimited, we believe guests select our hotels because of our caring and attentive team members. We understand that small acts of thoughtfulness make all the difference in creating an extraordinary hospitality experience. The Night Auditor is responsible for overseeing all front desk activities overnight and must maintain a high level of integrity. The Night Auditor also reconciles all bookkeeping and financial records, as well as checking guests in/out and answering any questions from guests. **PLEASE NOTE** the Night Audit position is an overnight shift, 11:00 p.m. - 7:00 a.m. We ask that you do not apply for the position if you are not able to commit to the required shift. Requirements: Responsibilities & Duties Performs end-of-day accounting tasks such as reconciling credit card transactions, occupancy percentages, room charges, cash drawer activity, etc. Check in guests, take reservations, and respond to guests' questions Handle items related to the lost and found according to company standards Track room availability and occupancy Must be able to work independently with minimal supervision Attend monthly department meetings and training sessions as necessary Knowledge of all essential aspects of hotel operations/procedures Compensation and Benefits include: This position offers a starting rate that ranges from $17.00 to $18.00 per hour, depending on qualifications and experience. Part-time employees will have the opportunity to earn paid time-off and join the company's retirement plans (once qualified). Full-time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified). Job Qualifications & Skills Superb written and verbal communication skills Excellent organization and multi-tasking abilities Judgment and decision making Strong knowledge of MS Office programs Experience with Opera is a plus Mathematics and reading comprehension Strong attention to detail Ability to stand for long periods of time Must be willing and able to work flexible hours, including nights, weekends, and holidays

Requirements Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork, etc.). Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards. Maintain Front Office computer system operation according to Avion Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Avion Hospitality standards. Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards. Be familiar with all Avion Hospitality's policies and house rules. Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Avion Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Found” according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary). As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job DescriptionDescription: The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Education & Experience At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required. College course work in related field helpful. Previous supervisory responsibility preferred. Must be able to work independently and with minimal supervision. Knowledge of Accounting Principles. Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations. Must be proficient in Windows operating systems, company approved spreadsheets and word processing. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be able to work with and understand financial information and data, and basic arithmetic functions. Must be able to work in a self-managed environment. Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests. Must maintain composure and objectivity under pressure. Requirements: Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times. Initiate and complete the End of Day process. Run all reports as required for Food and Beverage audit. Complete the Night Audit checklist for computer procedures daily. Balance the day's work (i.e., movie revenue, telephone postings, valet laundry, server's and desk agent's paperwork, etc.). Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards. Maintain Front Office computer system operation according to Avion Hospitality standards. Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m. Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific) Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m. Follow safety and emergency procedures according to Avion Hospitality standards. Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards. Be familiar with all Avion Hospitality's policies and house rules. Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills. Maintain radio contact with other associates during entire shift. Have a working knowledge of security procedures. Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates. Prepare and distribute the Daily Flash Report as needed. Transfer the master or house accounts as necessary. Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.'s. Train any new Night Auditors as requested by management. Run morning reports according to Avion Hospitality procedures. Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's. Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific) Handle items for “Lost and Found” according to the standard. Complete any reports as requested by management in a timely manner. Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary). As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests. Attend meetings as required by management. Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job Description Busy hotel located in Long Beach Island is currently hiring for a part time Night Auditor. The Night Auditor is primarily responsible for, but not limited to, ensuring accurate hotel accounting of guest transactions, billing and hotel revenue. In addition, the Night Auditor is also charged with the same responsibilities of a Front Desk Agent. Must be able to work weekend, holidays, and overtime. Immediate interviews available. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service Maintains guest service as the driving philosophy of the operation Personally, demonstrates a commitment to guest service in responding promptly to guests' needs Committed to making sure every guest is satisfied Meets or exceeds guest satisfaction measures Ensures hotel standards and services contribute to the delivery of consistent guest service Implements and practices guest service initiatives and performs to management company standards Works well independently Can work fast-paced environment Front Desk Operations Greet all guests (internal and external) Process guest reservations, registration (check-in) and departures (check-outs) Offer guest assistance at every opportunity Respond to all guest requests efficiently Ensure guest satisfaction by following through on requests and other needs Provide information to guests about hotel policies, services, and amenities Provide information, directions, and other assistance as needed about the local area Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc. Handles collection efforts of all in-house balances and notifies management of potential liabilities Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned Maintain daily logs and checklists Effectively communicate all pertinent information to other employees within the department Effectively communicate all pertinent information to other departments (Housekeeeping, Security, Maintenance, etc.) regarding room status/availability, guest requests, etc. Assist in all other areas of the operation including PBX/Swithboard, bellman, or concierge services, reservations and other areas as necessary Comply with all standards and regulations to encourage safe and efficient hotel operations Maintain regular attendance in compliance with company policy Maintain high standards of personal appearance and grooming in accordance with company policy Approach all encounters with guests and employees in a friendly, service-oriented manner Maintain and organize work area regularly Other duties as required Night Audit Operations Closing and balancing room accounts Counting and balancing cash and credit card receipts/transactions Balance all department transactions Maintain/balance all direct bill accounts Make necessary adjustments/corrections to accounts as necessary to maintain accurate accounts, folios, etc. Print and distribute various audit reports Complete all audit checklists and logs Close the business days and start new business cycle QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS Ability to read and speak English and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property Ability to add, subtract, multiply, and divide in all units of measure, including whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs PHYSICAL DEMANDS / WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls: and talk or hear Frequently required to reach with hands and arms Occasionally required to stoop, kneel or crouch Occasionally lift and / or move up to 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Standing entire shift

What you will be doing Perform all daily audit functions for front office and each outlet of the hotel. Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion. Complete back-up of front office computer system and night audit program daily (if applicable). Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable). Understand, know and follow management company's accounting and credit policies and procedures. Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.

Job DescriptionHotel Night Auditor / Overnight Front Desk Agent 11pm-7am Residence Inn by Marriott & Courtyard by Marriott Central Islip, NY First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. As an Overnight Front Desk Reception agent, you'll have every opportunity to "make someone's stay", by making their day. As an Overnight Front Desk / Night Auditor, you will: Work the desk during our overnight hours Demonstrate welcoming hospitality to our overnight check ins Perform night audit functions Demonstrate a true desire to satisfy the needs of others Ensure all aspects of hotel accounting for all areas of hotel operations are processed correctly and accurately recorded, protecting the brand and asset against liability and fraud. Audit, balance, post and report on front desk, rooms, and all food and beverage outlets cash and credit operations and reset all registers to ensure accurate, timely function and optimal operations management. Provide rooms management with a clear picture of their performance using the data gathered Run the night audit final, after ensuring all revenue is in balance Perform other duties as assigned Earnings Range: $17-$18 an hour *Actual rate offered will be based upon job title, experience, location, and position. Benefits Advancement Opportunities - We promote from within! Medical for FT Associates 401(k) Paid vacation time Flexible schedules Teammate Assistance Fund Stability Competitive Wages Fun, Energetic Work Environment Keys to Success Must be 18 years or older Customer service experience is required, preferably in a hotel or related field Must have a high school diploma or equivalent Must be able to work various shifts per week Hours for this position are 11PM to 7AM, and will include a varied shift schedule through the week An Accounting background is preferred Attention to detail and the ability to compile facts and figures In addition to general office equipment, you will regularly operate Briad systems and software Ability to communicate effectively and courteously over the telephone and in person; strong command of the English language including speaking, reading, and writing Ability to lift, pull, and push moderate weight (minimum of 20 lbs); may occasionally require lifting luggage up to 50 pounds About us. The Briad Group is rapidly expanding to serve many hospitality needs. Our robust portfolio consists of Wendy's franchise locations, Marriott and Hilton brand hotels, unique rooftop lounges atop our most innovative hotels, and an outdoor lifestyle shopping center. Our mission. Create positive lifelong emotional connections with our teammates and our guests. Our formula for success includes building strong leadership teams. The Briad Group takes pride in training, developing and promoting what it considers the hospitality industry's most talented employees. Apply today to become a part of our Family!! We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.

Summary/Objective The Night Audit is responsible for assisting guests with their overnight requests and the end-of-day bookkeeping, auditing and account reconciliation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greets and welcomes guests. Assigns rooms and keys. Answer the phone in a pleasant manner. Makes reservations. Reconcile accounts. Balance the cash drawer and log receipts. Distributes closing and morning shift reports to the appropriate departments. Prepares reports to be forwarded to Accounting. Prepares and distributes the Daily Operating Summary. All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed guests' expectations. Performs other duties as directed. Weekly attendance to Aloha Culture Meeting. Competencies Communication Proficiency. Guest Focus. Stress Management/Composure. Thoroughness Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This position operates in a hotel setting. This role routinely uses standard office equipment such as computers, phones and photocopiers. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping and crouching. The position may require lifting of products weighing up to 50 pounds. PHYSICAL ENVIRONMENTAL DEMANDS: Stand- Over 2/3rd of the time Walk- Over 2/3rd of the time Sit- Under 1/3rd of the time Use hands to fingers, handle or feel- Over 2/3rd of the time Reach with arms and hands- Over 2/3rd of the time Climb or balance- Up to 2/3rd of the time Stoop, kneel, crouch or crawl- Up to 2/3rd of the time Talk or hear- Over 2/3rd of the time Lift minimum of 5lbs.- 50 lbs.- Over 2/3rd of the time Adherence to all policy and procedures delineated in the ICONA Handbook Position Type/Expected Hours of Work This is a full-time position. This role requires forty, plus hours to include, nights weekends and holidays. Travel No travel is expected for this position. Qualifications Required Education and Experience High school diploma or equivalent required. One-year prior hotel experience.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: Check front office accounting records for accuracy summarize information for the hotel's financial records Track room revenue, occupancy percentages, and other front office operating statistics Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier Ensure charges of the day have been properly posted to the appropriate guest folio or master account Process guest charges voucher and credit card vouchers Transfer charges and deposits to master accounts Check to see that all charges are assigned to the appropriate departments Verify that all transactions performed at the front desk are supported by documentary evidence and signatures Print and file reservations for the next business day Monitor the status of coupon, discount, and other promotional programs Perform check-ins and check-outs as well as wake-up calls Summarize results of operations for management Balance the days charges, making corrections as necessary Respond to guest needs, special requests, and complaints Ability to sit, stand, or walk for extended periods of time Additional tasks may be assigned at any given time Requirements Qualifications: High school graduate or equivalent Minimum one (1) year of hotel front desk experience Understand basic principles of auditing, balancing, and closing out accounts Know how to operate front office equipment Experience handling cash, accounting procedures, and general administrative tasks. Excellent customer service skills. Benefits: Competitive salary Annual review with increase potential 401k program with company match Medical, Dental, and Vision insurance available to eligible employees Wellness benefits available to eligible employees Arbor's Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. Lead with Heart - Be kind, passionate and hospitable. Be Accountable - Take ownership and deliver results. Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change. Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Salary Description $18-$20 per hour

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! The Night Auditor works as a Guest Service Representative and member of the Front Desk Team specifically responsible for auditing all revenue transactions, ensuring reports are accurate, credit card batches are transmitted correctly and cash is secured. Serves as acting Manager on Duty in the case of an incident oremergency. Conducts property inspections to ensure safety protocols are in effect. Exercises good judgment and able to effectively resolve guest situations. Exceed guests' expectations while assisting in all Front Desk related functions to include the check-in/out process, reservations and all other guest inquiries. QUALIFICATIONS: Previous guest relations training. Accounting background preferred. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin,sexual orientation, gender identity, disability or protected veteran status.

As Night Auditor, you are the main resource for our guests during the overnight hours. You are responsible for maintaining overall hotel operations and reconciliation/posting of all revenues from the previous day. You are also accountable for check-in, check-out, kiosk operations, market sales and all other guest interactions. If you are friendly, personable, and like to work independently, this may be just the job for you! RESPONSIBILITIES Ensure every guest is greeted and welcomed in a unique and personable way upon arrival. Book guest hotel reservations. Register guests to the hotel, verifying reservation, personal information and securing payment information. Answer and route calls as appropriate; take guest messages with accuracy. Promote the brand loyalty program and provide recognition and benefits to all present members. Anticipate guests' needs and respond timely, efficiently, appropriately and in a friendly manner. Assist in resolving guest complaints regarding service and/or accommodations, whether handling on own, or elevating to managerial level. Responsible for cash drawer contents and transactions during shift. Maintain accurate records including cash flows, registration cards, reservation cards, and property walks. Process all market and retail transactions for the guests. Assist in handling mail and other electronic communication and provide guests with information regarding hotel facilities and local attractions. Maintain appropriate market inventory levels, restocking when necessary. Handle confidential information, including guest records, with a high degree of integrity. QUALIFICATIONS High School Graduate or GED required. Knowledge of front desk operations and procedures, guest services and hotel services. Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members and guests. Able to work independently and desire to participate as part of a team. Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Possess high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. Demonstrate genuine care for customers and employees. Comfortable conversing with individuals from a variety of backgrounds and at all organizational levels. Able to work in a fast-paced environment. BENEFITS PTO with immediate accrual Access 50% of your wages prior to payday Discount program for car rentals, travel, entertainment, etc. Hotel Discounts Worldwide Health Insurance Dental Insurance Vision Insurance Basic Life/AD&D and Supplemental Life Insurance Voluntary Options - Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal Employer Sponsored Long-Term Disability Coverage 401(k) with immediate match Double Time for Holidays Worked Health Savings Account Employee Assistance Program (EAP) Dependent Care FSA

Job Description Seeking a detail-oriented and reliable Night Auditor to oversee nightly hotel operations, ensure guest satisfaction, and maintain accurate financial records. The ideal candidate has excellent communication skills, a strong attention to detail, and can work independently. Responsibilities Perform nightly audits of all hotel financial transactions and accounts. Process guest check-ins, check-outs, and payments. Assist guests with inquiries and resolve any issues that arise during the night shift. Prepare daily reports for management, detailing the previous day's financial activity. Ensure the security and safety of the hotel, its guests, and staff throughout the night. Monitor hotel occupancy levels and ensure room availability. Handle any emergency situations that may occur. Qualifications Previous experience in a similar role or front desk position is preferred. Strong mathematical and analytical skills. Excellent communication and customer service skills. Ability to work independently and manage time effectively. High school diploma or equivalent required; further education is a plus. Knowledge of hotel operations and procedures. Familiarity with standard office and accounting software is beneficial Requirements: Availability to work 11:00 PM - 7:00 AM, including weekends and holidays.

←Back to all jobs at Valley Forge Casino Resort Night Auditor (Full & Part-Time) Valley Forge Casino Resort is an EEO Employer - M/F/Disability/Protected Veteran Status Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities and special events. Job Duties · Sell rooms utilizing excellent customer service skills and yield management. · Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc in a friendly, professional manner. · Complete all registration forms and computer input. · Retrieve and distribute room keys. · Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures. · Communicate with Executive Hosts regarding hotel stays. · Utilize computer to run necessary reports. · Balance all transactions at the end of shift (audit out). · Operate manual procedures in the event of computer failure. · Other duties assigned by management. Qualifications · High school diploma or equivalent, and front desk experience preferred. · Ability to utilize basic office machines, computer and telephone. · Ability to communicate with guests and staff in English. · Knowledge of hotel key system. · Must be able to work flexible shifts and able to stand for long periods of time. · Detail oriented and able to multitask. · Ability to add, subtract and audit accounts. · Money handling experience and ability to operate electronic draft system. · Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems. Must be able to obtain/maintain and necessary certifications and/or licenses as required by local gaming regulations. Please visit our careers page to see more job opportunities.

Job Description Cove Haven Resort is looking for a Night Auditor who genuinely enjoys being around people and can manage multiple tasks at once. Prior hotel front desk experience is highly desired. However, we are willing to train the right person. An agreeable attitude and superior customer service skills are required. Candidates must have a professional appearance and experience in customer service, preferably with at least 1 year of experience in a hotel front desk. The shifts are generally from 12p to 8a, from Sunday through Saturday. PRINCIPLE RESPONSIBILITIES: Balances all daily work for the hotel. Posts and balances charges in a timely and efficient manner. ESSENTIAL FUNCTIONS: Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information, including the number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirms the room number and rate. Promotes and administers guest loyalty programs for arriving guests. Ensures guest knows the room's location and arranges for a team member to accompany the guest to the room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensures rooms and services are correctly accounted for within guest statements. Properly accounts for services provided by the hotel. Assists guests with check-out payments or changes. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Converts foreign currency at current posted rates. Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to and understands requests, responds with appropriate actions, and provides accurate information such as outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate team members for decisions and actions. Promptly answers telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages, and facsimiles or other special items for customers as requested. Fields guest complaints, conducts thorough research to develop the most effective solutions and negotiates results. Listens and extends assistance to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert, especially during emergency situations and heavy hotel activity. Plans and implements detailed steps by using experienced judgment and discretion. Posts and balances all hotel work for each day. Prepares restaurant audits to breakdown and balance restaurant figures. Handles all computer end-of-day issues and problems that might occur throughout the shift. Reconciles credit card system to daily transaction list from rooms. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Perform other duties and responsibilities as assigned or required. PHYSICAL REQUIREMENTS: Below is a listing of the physical requirements for standard performance of this job: Frequency Key: Rare, Occasional, Frequent, or Constant Sitting Occasional Walking, Standing Frequent Climbing Stairs Occasional Crouching/Bending/Stooping Frequent Reaching Frequent Grasping Frequent Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Frequent Smelling Rare Lifting/Carrying (20 lbs.) Occasional Travel Rare SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY: The individual must possess the following knowledge, skills and abilities and to be able to explain and demonstrate that he or she can perform the essentials functions of the job, with or without reasonable accommodation. Knowledge of accounting operations to include all aspects, such as accounts receivable, payroll, etc. Ability to access and accurately input information into a computer using Excel software and other various software programs Basic mathematical and calculator skills to prepare mathematical calculations without error Office machines: operate calculator/10-key by touch, copier, fax machine, and telephone Must possess the ability to post and balance large amounts of charges efficiently and accurately Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work Maintain an open line of communication between guests, team members and management QUALIFYING STANDARDS: Education High School graduate or equivalent required Experience Some work experience in related field preferred. Grooming All team members must maintain a neat, clean and well-groomed appearance (specific standards available). The ideal candidate will take pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the hotel's business needs. Candidates selected for further consideration will be contacted within two weeks of the closing date of this job ad. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, protected veteran status. When you join the Avalon Hospitality Group team, you become a member of its team, which has been working and growing together for more than 25 years. At Avalon, team members are encouraged and rewarded for their achievements. We welcome guests with clean guestrooms and thoughtful service. If you share these values, we encourage you to explore your next career opportunity with Avalon.