Administrative Supervisor (RN) Nursing Administration/Per-Diem
Office manager job in Denham Springs, LA
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Requirements
MINIMUM QUALIFICATIONS:
EDUCATION: Associates Degree in Nursing. BSN preferred.
CERTIFICATION/LICENSES: Current valid NM or compact RN License. BLS required. ACLS required or must obtain within six months from date of hire or date of transfer. BLS and ACLS must be issued through the American Heart Association.
SKILLS: Excellent communication (verbal, written, listening) and problem-solving skills.
EXPERIENCE: Six months management experience or five years acute care clinical experience.
NATURE OF SUPERVISION:
-Responsible to: Manager, Nursing Office
ENVIRONMENT:
- Bloodborne pathogen B
Works irregular hours. Multiple simultaneous activities of patient care. Exposure to infectious diseases and x-rays. Exposure to varying unpredictable situations.
PHYSICAL REQUIREMENTS: Must be able to handle emergency situations, prolonged, extensive or considerable standing. Has knowledge of and uses good body mechanics. Occasionally positions, pushes and/or transfers patients or equipment. Hearing and visual acuity within normal limits. xevrcyc Manual dexterity and fine motor coordination required.
Physician / Administration / Mississippi / Permanent / Manager-Physician Residency
Office manager job in Southaven, MS
Description Job Summary ACGME Each program requires a lead administrative person frequently referred to as a program coordinator, administrator or as titled by the institution. This person manages the day-to-day operations of the program and serves as an important liaison with learners, faculty and other staff members, and the ACGME. The program coordinator is a member of the leadership team and is critical to the success of the program. As such, the program coordinator must possess skills in l?K
Office Manager - Food Service
Office manager job in Senatobia, MS
The Food Service Office Manager is responsible for overseeing the administrative and office functions that support the daily operations of the Food Services Department. This position ensures accurate recordkeeping, efficient office operations, and effective communication between staff, management, and external vendors. The Food Service Office Manager provides leadership in office administration and supports the Director of Food Services in coordinating financial and operational tasks. This is a 9-Month general staff position reporting the Director of Food Service.
QUALIFICATIONS:
High school diploma or equivalency
Ideal candidate should have a positive attitude, be productive with minimal supervision, and have a good attendance record
Experience using technology including email, word processing, spreadsheet, database, and Internet use.
PREFERRED QUALIFICATIONS:
Two years food services experience
HOURS OF OPERATION: Monday - Friday (7:00 a.m. - 3:00 p.m.)*
*Hours may vary to meet the needs of the department
ESSENTIAL DUTIES AND RESPONSIBILITES:
The essential duties and responsibilities include but are not limited to the following:
Oversee daily office operations to support the Food Services Department.
Assist with the preparation and processing of invoices, purchase orders (POs), and departmental expense records.
Perform daily safe reconciliation, cash register counts (morning and afternoon), and prepare bank deposits.
Process corrections of campus cards as needed.
Monitor, order, and reconcile office supplies and food service office equipment; coordinate maintenance requests and work orders.
Maintain filing systems, department mail, and daily paperwork requirements.
Support and assist with budgeting and financial reporting for the Director of Food Services.
Assist food service employees with timekeeping, payroll submissions, and distribution of paychecks for food service employees.
Assist department managers with training and onboarding, and personnel recordkeeping of food service staff.
Provide customer service by responding to inquiries from staff, students, vendors, and general public.
Assist with food service operations as needed, including working the cash register, helping on serving lines, preparing/cooking food, cleaning, and dishwashing.
Provide additional support or perform other duties as assigned to ensure smooth and efficient operations of the Food Services Department.
Maintain a professional work environment, and abide by NWCC rules and policies.
Perform all other duties as assigned by the Director of Food Service.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Strong organizational skills and attention to detail
Experience using technology including email, word processing, spreadsheet, database, and Internet use.
Strong interpersonal skills to interact tactfully and courteously with students, faculty, staff, and the general public.
Ability to collaborate with others and work as part of a team.
Demonstrate oral and written communication skills to interact with a wide range of diverse individuals.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Must work well in a team environment
Must be able to perform tasks that may require stretching, reaching above head, and shoulders
Must be able to properly lift up to 50 lbs.
Must be able to perform tasks related to food preparation and kitchen sanitation
Must wear dark slacks and slip resistant shoes
Prolonged periods of standing
Ability to remain calm under pressure and deal with unexpected situations
Flexible schedule is required to meet department needs, as some evenings, weekends, and extended hours may be required.
APPLICATION:
To apply, please submit and attach the following:
Application at *******************
Resume
Three (3) Professional References: Name, Organization, Email Address and Telephone Number
Auto-ApplyDental Office Manager
Office manager job in Gulfport, MS
Job DescriptionBenefits/Perks
401K Matching
Competitive Compensation
Medical Insurance
Personal Days
We are seeking a office manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. This individual must have a strong knowledge of dental insurances and dental assisting. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, overseeing staff, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
Maintain calendar of appointments and meetings
Oversee training and development of team
Collaborate with owner to create, update, and maintain office procedures
Maintain office equipment in good working order
Pay and record invoices
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Ensure credentialing of insurances are completed in a timely manor
Qualifications
High school diploma/GED required, some college preferred
Previous experience as an Dental Office Manager or similar position preferred
Understanding of office equipment, systems, and procedures
Strong knowledge of dental insurance and prior authorizations required
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
Licensed Insurance Office Manager
Office manager job in Huntsville, AL
Job Description
Shon Henry - State Farm Agency located in Huntsville, AL has an immediate opening for an experienced Licensed Insurance Office Manager. This is a full-time, in-office position and requires an active Property and Casualty insurance license. This position requires someone with insurance office experience, State Farm preferred.
As Office Manager, you will manage the day-to-day operations while also performing core insurance functions, including managing office team members. This role requires strong leadership and the ability to manage senior-level administrative responsibilities while engaging directly with clients to drive business growth.
Key Responsibilities
Oversee daily operations: Ensure the office is well-maintained, organized, and running efficiently to meet customer and business needs.
Managerial responsibilities:
Manage, motivate, train, and supervise team members.
Establish office procedures and ensure all staff adhere to them, fostering a productive work environment.
Address routine and non-routine problems within the office and take corrective actions when necessary.
May be involved in managing budgets, processing daily deposits, and handling payroll and bookkeeping in smaller agencies.
Sales and marketing: Develop leads, schedule appointments, conduct needs-based interviews, and market appropriate State Farm products and services (auto, home, life, health, business insurance).
Customer service: Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding policy changes, coverage, billing, and claim submissions.
Relationship management: Establish strong customer relationships and conduct follow-ups to educate clients about their insurance options and ensure their needs are met.
Compliance: Ensure that all insurance activities and documentation are compliant with applicable regulations.
Documentation: Accurately prepare forms and applications and maintain detailed client records.
Required Qualifications & Skills
Active Licenses: Must hold an active Property & Casualty insurance license; a Life & Health license is often also required or must be obtainable.
Experience: Prior experience in customer service and sales is necessary, with management experience preferred. Experience with State Farm systems is a huge plus.
Skills: Strong leadership, communication, organizational, and problem-solving skills are essential.
Technical Proficiency: Must be proficient in Windows computer applications and capable of managing various office technologies and software.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Business and Life Insurance Office Manager
Office manager job in Decatur, AL
Job Description
The Business & Life Insurance Office Manager oversees the daily operations of the insurance agency with a dual focus on commercial/business insurance and life insurance growth. This role ensures the office runs efficiently, sales targets are met, client service is exceptional, and compliance and underwriting standards are maintained. The manager provides leadership to the team, implements operational systems, and drives new business production while retaining existing accounts.
Key Performance Indicators (KPIs):
New Business Premium Written (Commercial & Life)
Retention Rate
Life Policy Conversions & Referrals
Call Activity & Talk Time
Client Satisfaction / NPS
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Hands on Training
Life Insurance
Vision Insurance
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Leadership & Office Management
Supervise and support a team of licensed producers and service staff, ensuring productivity and professionalism.
Manage daily office workflow, including quoting, policy issuance, renewals, endorsements, claims support, and billing.
Monitor performance metrics (sales production, retention, life referral conversions, call activity, talk-time) and coach team members to exceed goals.
Conduct regular team meetings and one-on-ones to provide training, motivate staff, and address performance gaps.
Oversee time-off schedules, staffing coverage, and ensure smooth agency operations.
Life Insurance Focus
Lead life insurance sales strategy generating leads, setting life appointments, and coaching staff on needs-based selling.
Oversee life referral programs, incentive contests, and follow up on outstanding life quotes.
Support client education on life, disability, and retirement planning solutions.
Track life production metrics, pipeline, and closing ratios.
Business Insurance Focus
Drive growth in commercial lines: General Liability, Commercial Auto, Workers Compensation, BOP, Umbrella, Bonds, and Property.
Review and analyze client risk exposures, recommend appropriate coverage, and oversee quoting and remarketing.
Build and maintain relationships with small business owners, contractors, and referral partners.
Ensure compliance with underwriting guidelines and risk appetite for carriers.
Requirements
Operations & Compliance
Maintain accurate client records in agency management systems (e.g., eAgent, Salesforce, Applied, or AMS).
Ensure adherence to state licensing requirements, privacy laws, and carrier compliance.
Monitor E&O risk by enforcing correct documentation and client communication standards.
Develop and implement office procedures for new business, renewals, cancellations, and claims support.
Client Experience
Provide an exceptional customer experience by promptly resolving escalated service issues.
Manage client retention efforts, including policy reviews, renewal calls, and cross-selling opportunities.
Identify and pursue up-selling/cross-selling opportunities in both commercial and life products.
Qualifications:
Required: Active Property & Casualty and Life & Health Insurance Licenses (or willingness to obtain quickly).
Minimum 3 to 5 years in insurance office leadership, commercial lines, or life insurance sales.
Strong understanding of commercial insurance products and underwriting.
Proven ability to coach and motivate a sales/service team.
High attention to detail, organizational skills, and proficiency with agency management systems & CRM tools.
Excellent verbal and written communication; bilingual (English/Spanish) preferred
Assistant to Market President - General Administration OLOL
Office manager job in Baton Rouge, LA
Provides a wide variety of administrative and staff support services to a department. The Assistant to CEO works at the direction of the reporting supervisor to complete projects and generally coordinate the daily functions of the department as they relate to the reporting supervisor. Performs advanced, diversified secretarial and administrative duties requiring broad and comprehensive knowledge of the organization's policies and practices.
Responsibilities
Document and Data Management
Types memorandums, policies, meeting minutes, manuals, letters, forms, procedures, and other general typing as directed, initiating other documents and correspondence as appropriate. Proofs materials for errors and ensures layout is in keeping with hospital style. Maintains department and hospital manuals, typing and collating all revisions, and distributing revisions that are pertinent.
Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. May maintain appointment and events calendar for reporting supervisor.
Inputs and retrieves data utilizing knowledge of various computer software packages.
Inventories and orders all office supplies regularly.
Provides professional and confidential administrative support by creating letters, itineraries, memoranda, minutes, and reports from written copy. Proofs materials for errors and ensures that page layout is consistent with hospital style in order to promote the hospital's professional image.
Efficiently inputs and retrieves data using various computer systems in order to provide accurate, and high quality information for needed records and reports.
Filing and Organization
Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. May maintain appointment and events calendar for reporting supervisor.
Maintains accurate and efficient filing systems and ensures that file systems are neat and well-organized. Files documents, compiles new files, and transcribes data while ensuring the integrity and confidentiality of all file system information.
Sorts mail, ensuring that urgent correspondence and time-dated material is prioritized.
Coordinates meetings by preparing meeting agenda and notifies members of meeting in a timely and professional manner. May attend meetings, record meeting minutes and coordinate meeting and agenda materials. Maymaintain appointment and events calendar for senior management team members.
Telephone and Scheduling Management
Answers telephones, routes callers, takes messages and provides routine information to callers. Provides back-up telephone coverage for other support staff, routing calls appropriately or taking clear messages.
Provides courteous assistance, guidance, and direction to departmental visitors, ascertains the nature of visitor business, and directs individuals to various locations in the department and hospital when appropriate. Performs high quality professional administrative services by answering telephones, prioritizing and directing calls, scheduling meetings, and making special arrangements (e.g., travel, special events) and ordering supplies as needed. Provides back-up telephone coverage for other support staff, routing calls appropriately or taking clear messages.
May act as an office manager by efficiently performing billing and scheduling duties, resolving problems, and aiding in project development and coordination.
Other Duties As Assigned
Performs other duties as assigned or requested.
Provides courteous assistance, guidance, and direction to departmental visitors, ascertains the nature of visitor business, and directs individuals to various locations in the department and hospital when appropriate. Resolves customer complaints and offers assistance regarding questions concerning policies and procedures.
Qualifications
Experience - 4 years secretarial experience
Education - High school or equivalent Basic college courses
Auto-ApplyDental Manager
Office manager job in Hammond, LA
DN Orthodontics is a fun and fast paced organization with a great, high energy team environment. We are committed to creating beautiful smiles and providing exceptional customer service. We are seeking a full-time Orthodontic Assistant for our Hammond and Covington locations. The successful candidate will have a positive attitude, be motivated to learn, able to multi-task and take initiative in a busy environment. DN Orthodontic Assistants love creating relationships with our patients while assisting the doctor with the treatment. Ability to travel to other locations is required for full time positions. Key Tasks • Assist orthodontist with patient treatment; including placing and removing braces and periodic adjustments. • Complete treatments such as removal, sizing, and placing of arch wires. • Understand sterilization protocol (knowledge of OSHA and infection control. • Take orthodontic records, including photos, impressions and x-rays • Accurately document and maintain patient...
(DEMO) RACHEL WEZNERS COMPANY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Dental Office Manager
Office manager job in Gonzales, LA
Dental Office Manager Reports To: Lead Dentist Work Schedule: Full Time Compensation: $29-$32 per hour, DOE Benefits: Bonus; Medical; In house dental, 401K; PTO & Sick
We are looking! Do you have an appetite for accomplishment? Here is your Golden Opportunity! Our advanced, comprehensive dental practice in Gonzales, LA is actively seeking a high-energy, team-oriented individual who understands the importance of leadership and communication and has a proven track record of success in the overall management and operations of a business. If you can demonstrate you have a passion for these things, you need to apply today!
Responsibilities:
• Oversee and manage the daily operations of the practice
• Ensure consistent implementation of practice policies, procedures, processes and initiatives
• Ensure practice follows state and federal laws
• Be the change agent communicating the vision and ensuring alignment with organizational goals
• Hire, onboard and train new employees
• Develop and mentor employees to perform at the highest level through clarity and training
• Fill positions for employees on POT or leave
• Offboard employees following applicable laws
• Oversee the daily attainment of practice goals
Qualifications:
• College degree preferred but not required
• Work experience in dental or related field - 2+ years of management/supervision is preferred
• Soft skills experience in communication, organization and time management is preferred
Why Join Us?
• We sustain the growth of our practice by adapting to evolving market conditions, technological advancements and customer preferences. As a change agent, you will have the opportunity to create a positive and supportive work environment that motivates the team and fosters a sense of teamwork.
Medical Office Assistant.Non-Certified
Office manager job in New Orleans, LA
The Medical Office Assistant functions as the Patient Liaison, performing a variety of clinical, clerical, and administrative functions. The Medical Office Assistant ensures timely response to phone calls from patients, patient families and referring physicians; serves to prioritize nature of phone calls and assesses insurance status; arranges for reminder calls for patients and coordinates patient scheduling for the physicians at the clinic inclusive of medical diagnostic tests; provides necessary office files and requests outside medical records; ensures emergency phone calls are directed to the appropriate physician immediately; participates in patient satisfaction, quality of care and marketing surveys; and interfaces the office staff in terms of cross-coverage when someone is away. The Medical Office Assistant is also responsible for collecting co-pays, ensuring completion of physician referrals, verifying insurance eligibility and benefits, obtaining authorizations for office procedures, medications, and diagnostic imaging. Clinical duties include, but are not limited to, triaging patients, collecting medical information, recording vital signs (blood pressure, pulse, and weight), and assisting providers during procedures. Additional responsibilities will include maintaining the stock room and the physical environment of the exam and procedure rooms. • Working knowledge of insurance pre-certification, reimbursement, and denial processes
* Familiarity with Medicare, Medicaid, and commercial payers
* Understands how the referral team integrates with others to accomplish team objectives
* Acts as an informal resource for referral team members with less experience
* Work impacts the quality and timeliness and effectiveness of the referral team; uses discretion to modify work practices and processes to achieve results or improve efficiency
* General knowledge of office equipment: fax, copier, multi-line phone system, voicemail
* Knowledge of Microsoft Word and Excel
* Strong customer service/patient relation skills
* Ability to establish priorities and interact professionally with individuals
* In depth knowledge of good clinical practices as set forth by federal regulations.
* Ability to work in a fast-paced environment and patient-centered atmosphere.
SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES:
Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis.
REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES:
Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended.
* High School Diploma or equivalent
* Two years of clerical/administrative medical office experience
* Working knowledge of Microsoft Office
* Familiarity with electronic medical records
* Some knowledge of medical terminology
* Prior experience in an Orthopaedic or Physical Therapy practice
Dental Office Manager
Office manager job in Denham Springs, LA
Job DescriptionSalary:
Office Manager
Exceptional Dental of Watson
Denham Springs, LA
Exceptional Dental is looking for an energetic and positive Office Manager in Denham Springs! This position will be responsible for ensuring the efficient running of the dental office in accordance with established procedures and protocols under the direction of the Regional Manager.
Employee Benefits:
Group health insurance
Paid time off and holidays
Free life insurance
401k Plan
Monthly bonus potential
Why Join the Exceptional Dental Team?
Potential for Growth As the company continually expands, opportunities for leadership and growth are abundant.
Full Benefit Options- Employees have access to a full range of benefits for you and your family.
Latest Technology and Systems- Offices are equipped with modern dental software and tools to ensure our staff can perform to their fullest.
Mentorship and Training- Our team of experienced leaders are focused on promoting individual growth and interests through mentorship and training opportunities.
Focus on Patient Care The heart of all we do lies in providing the best care to our patients and making a positiveimpact on the daily lives of others.
Essential Functions:
Respond efficiently to patient and doctor needs and inquiries
Ensure the delivery of quality dental care to patients
Resolve patient issues in accordance with company policies and procedures, healthcare regulations anddental board standards
Manage patient scheduling and direct patient traffic flow
Present treatment plans to patients
Organize and present financial arrangements to patients
Oversee the processing of dental claims
Recruit and train office staff to meet operational requirements
Manage employee relations and make certain staff have the necessary resources and support
Monitor and maintain the office budget
Complete administrative functions including bank deposits, revenue posting, staff payroll and invoiceprocessing
Oversee collections and accounts receivable
Maintain patient data according to regulations and company policies
Take responsibility for the appearance and functionality of the office
Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA
Experience and Education:
Bachelor's or Associate's Degree preferred
Management or supervisory experience, preferably in healthcare
Knowledge of dental terminology
Knowledge of dental office procedures
Knowledge of insurance plans and claims processing
Knowledge of Dentrix or similar software often required
Knowledge of MS Office
Working Conditions/Physical Requirements:
Sitting 70%
Standing/walking 30%
Medical, office, and lab setting.
Hearing Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.
Front Office Manager
Office manager job in Dothan, AL
Who Are We?
RAM Hotels - a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!
POSITION: Front Office Manager
JOB SUMMARY
Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Being a Guest Services Manager with us may be the job for you! Guest Services Managers promotes a positive work environment amongst the Guest Services Team and with other team members. The Guest Services Manager is responsible for responding to all guest requests, inquiries, problems and/or complaints, etc. with the ability to influence and provide positive resolution. The Guest Services Manager will motivate, encourage, and mentor the Guest Services Team to ensure we are providing excellent customer service to our guests in a professional and courteous manner. The Guest Services Manager will accommodate our guests to ensure their visit with us is not just a “stay” but an awesome experience! Think you've got what it takes?
JOB RESPONSIBILITIES
Ensures Guest Services and Guest Services Front Office operate in an attentive, friendly, efficient, courteous and seamless manner that provides all guests with exceptional service prior to arriving and throughout the time that guests will spend with us; while maximizing room revenue and occupancy; establish and maintain key control system
Operate all aspects of the front office system, including software maintenance, report generation and analysis, and basic programming; ability to perform all jobs within the Guest Services and PBX Departments when needed; monitor proper operation of the PBX system to ensure that team members maintain standard operation procedures for its use
Manages and organizes large turn days to include guest check-ins and guest check-outs; maintain safety deposit boxes per established standards; assists in preparation of revenue and occupancy forecasts, manage sell out opportunities, review arrival reports, and check rooms inventory; ensures accurate cash handling at the Front Desk; maximize room revenue and occupancy by reviewing daily statuses; ability to analyze discrepancies, monitors credit reporting, and maintain the daily house statistics; ensures no-show revenue is maximized through consistent and accurate billing;
Ability to develop, implement, and maintain an effective Guest Relations Program utilizing persistent hospitality services, guest comment forms, and guest response program; be familiar with all brand specific programs and have knowledge of the procedures for each program and ensure the Guest Services team members are knowledgeable in understanding and implementing the programs;
Ensures logging and delivery of all messages, packages, and mail in a professional and timely manner; monitor “out of order” or “out of service” areas to be knowledgeable and available to assist guests if needed; knowledgeable of the Accident Prevention Program including the safety committee, education/enforcement, and communication of safety issues within departmental meetings
Knowledgeable and understanding of all policies and procedures - including the Equal Opportunities and Fair Treatment Policy; enforce this policy by communicating consistently with the Guest Services Department
Maintain a clean, welcoming lobby and front desk presence during peak hours and as needed; maintain constant communication with the Housekeeping Department and the General Manager; knowledge of night audit responsibilities and procedures; willingness to cover shifts at a moment's notice when the shift is understaffed due to various circumstances
Perform other tasks as necessary or required to meet or exceed guest satisfaction
PROFESSIONAL EXPERIENCE
High-school graduate or equivalent and three years of work-related experience (Customer Service, Hotel Industry, Management, Restaurant Administration, Human Resources, Legal, Educational, Training & Development, Financial - strongly preferred)
Proficient in MS Word, Excel, PowerPoint
Data Entry, Database Management experience
INDUSTRY EXPERIENCE
Understanding of the hospitality industry (preferred)
Previous experience in the hospitality industry (preferred)
Previous experience as a Guest Services Manager
Bilingual communication skills (preferred)
REQUIRED SKILLS
Experience preparing team schedules according to business forecast and business need
Leadership experience with thorough follow- up
Must be flexible to work varied schedules
Excellent written and oral communication skills
Excellent organization skills
Must have the physical ability to walk, sit, and stand during scheduled shift
Must be able to lift up to 40 lbs.
ESSENTIAL SKILLS
Ability to effectively manage and resolve disruptive circumstances; ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure
Engage guests in conversation and recognition of their choice with us - be consistent; resolve any guest issues immediately and to the best of your ability
Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guests needs - be proactive
Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments
BENEFITS
RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry, we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.
RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
View all jobs at this company
Manager- Administrative Operations - OBGYN, Reproductive Endocrinology and Infertility
Office manager job in Birmingham, AL
Work Schedule: Full Time, Monday - Friday, 8am - 5pm Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.
To manage the daily operational and administrative functions of the complex Reproductive Endocrinology and Infertility (REI) division. To represent and speak on behalf of the Division Director with regard to administrative and financial matters. To establish and maintain clinical standards of care, management of staff and resources, and maintain compliance with all policies, procedures, and regulations. To facilitate communication, coordination, and collaboration among disciplines regarding planning and provision of high quality, cost-effective care.
Position Requirements:
EDUCATION AND EXPERIENCE:
Bachelor's degree in nursing, healthcare administration or a related healthcare field and five (5) years of related experience required. Master's degree Nursing, Health Care Management, Business or related health field strongly preferred. Work experience may not substitute for education requirement.
TRAITS & SKILLS:
Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strives to satisfy the customer's perceived needs.
UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
Front Office Manager
Office manager job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Office Manager
Introduction:
We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage and lead a team of guest service agents, including scheduling, training, and performance evaluations
Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests
Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols
Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns
Monitor and maintain inventory levels, including ordering and restocking as needed
Complete daily financial and operational tasks, such as reconciling the register and completing shift reports
Other duties as assigned
Qualifications:
Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry
Strong leadership and communication skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and property management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Paid time off
Medical, dental, and vision insurance
401(k) retirement plan (US only), Employer RRSP match (Canada only)
Professional development opportunities
Positive and supportive work environment
Please visit our careers page to see more job opportunities.
Front Office Manager
Office manager job in Birmingham, AL
Holiday Inn Express & Suites Homewood/Birmingham is looking for one front office manager to join our strong team. We are located on 320 Commons Drive. Our ideal candidate is self-driven, motivated, reliabe, and has a minimum of 5 years exeperience working in a hotel.
Responsibilities
.Supervises front office team members.
2.Reviews daily front office procedures and assures proper transmission of all necessary reportingto Management team.
3.Ensures proper training programs and procedures are in place in conjunction with the GeneralManager and according to company standards.
4.Responsible for proper administration of keys.
5.Responsible for knowing hotel emergency procedures.
6.Manages inventory and assists General Manager with budget control.
7.Inspects all departments daily.
8.Interviews and hires front desk employees following Company standards and procedures.
9.Conducts employee discipline with regard front desk personnel.
10.Ensures proper uniform standards are in place in department.
11.Accommodates guest special requests.
12.Responsible for knowing area attractions and services in order to accommodate guest's needs.
13.Responsible for knowing Holiday Inn Express services and amenities in order to accommodateguest's needs.
14.Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
15.Monitors tracking of leads and results. Follows up with General Manager to ensure that leadsare actively managed and followed up on.
16.Takes ownership of sales when GM is not available.
17.Assists GM in maintaining accounts.
18.Responsible for helping coach, train and motivate all members of the in-hotel team on theirroles.
19.Ensures team member attitudes of attentiveness in meeting guest's needs.
20.Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Must have at least 3+ years of experience as a Front Office Manager for a hotel with IHG, Hilton, or Marriott.
We are looking forward to hearing from you.
Front Office Manager
Office manager job in Birmingham, AL
Holiday Inn Express & Suites McCalla is looking for one front office manager to join our strong team. We are located at 4703 Bell Hill Rd. Our ideal candidate is self-driven, motivated, reliable, and has a minimum of 2 years experience working in a hotel.
Responsibilities
Supervises front office team members.
Reviews daily front office procedures and assures proper transmission of all necessary reporting to Management team.
Ensures proper training programs and procedures are in place in conjunction with the General Manager and according to company standards.
Responsible for proper administration of keys.
Responsible for knowing hotel emergency procedures.
Manages inventory and assists General Manager with budget control.
Inspects all departments daily.
Interviews and hires front desk employees following Company standards and procedures.
Conducts employee discipline with regard front desk personnel.
Ensures proper uniform standards are in place in department.
Accommodates guest special requests.
Responsible for knowing area attractions and services in order to accommodate guest's needs.
Responsible for knowing Holiday Inn Express services and amenities in order to accommodate guest's needs.
Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
Monitors tracking of leads and results. Follows up with General Manager to ensure that leads are actively managed and followed up on.
Takes ownership of sales when GM is not available.
17. Assists GM in maintaining accounts.
18. Responsible for helping coach, train and motivate all members of the in-hotel team on their roles.
19. Ensures team member attitudes of attentiveness in meeting guest's needs.
20. Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Preferred for candidates to have at least 3+ years of experience as a Front Office Manager for a hotel with IHG, Hilton, or Marriott.
We are looking forward to hearing from you!
Front Office Manager
Office manager job in Birmingham, AL
JOB DUTIES, MINIMUM QUALIFICATIONS (MONTH/YEARS EXPERIENCE, SKILLS, SPECIAL LICENSE, ETC):
Professional Experience
Preferably 3 years' experience in customer service, hotel, administrative, human resources, legal, educational, training, financial, or business related field
Management Experience
Establish and maintain attentive, friendly courteous and efficient hospitality at the Front Desk
Respond to all guest requests, problems, complaints and/or accidents presented at the Front Desk or through the reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow up to ensure guest satisfaction
Motivate, coach counsel and discipline all team members according to hotel standards
Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements.
Computer Experience
Proficiency in:
Microsoft Word
Excel
Powerpoint
Data entry
Database management systems
Hotel Experience
Maximize room revenue and occupancy by reviewing status daily
Ability to analyze variances, monitor credit report and maintain close observation of daily house count
Ensures the operation of the Front Office and Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy
Ensure no-show revenue is maximized through consistent and accurate billing
Ability to perform all jobs within the Front Desk and PBX Departments, when needed
Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming.
Monitor proper operation of the P.B.X. console and ensure that team members maintain SOP's for its use
Assist in preparation of revenue and occupancy forecasts
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner
Maintain constant communication with Housekeeping and General Manager
Maintain lobby and front desk presence during peak hours and as needed
Manage and organize large turn days (including guest check-ins and check-outs)
Maintain safety deposit boxes per established standards
Monitor out-to-order, out-of-service, and discrepant and showrooms
Manage sell out opportunities; review arrivals report, and check on rooms inventory
Ensure correct and accurate cash handling at the Front Desk
Be familiar with all brand specific programs and the procedures for each
Ensure that team members are knowledgeable in understanding and implementing the programs
Establish and maintain key control system
Have knowledge and understanding of all policies and procedures, including the Fair Treatment Policy and Equal Employment Opportunity, and communicate and enforce all policies fairly and consistently with staff
Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings
Be able to develop, implement, and maintain an effective guest relations program utilizing aggressive hospitality, Guest comment forms, and Guest Response program
Control department expenses to achieve budgeted profit
Have a working knowledge of night audit responsibilities and procedures
Be flexible and team player willing to perform other duties as may be necessary to meet or exceed customer satisfaction
Be willing to cover shifts at a moments notice when an associate calls in on his/her team
Emotional Intelligence
Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
Engage every guest in conversation and recognition
Resolve any guest issue immediately
Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests
Ability to anticipate guests' needs
Embraces and respects diversity and multicultural environment
Skills
Excellent communication; orally and written
Education
Background screening for previous criminal history
Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training
At least 2 years of higher education (beyond high school or G.E.D.)
Strengths
Mathematical; statistical
Social
Speaks in guests' preferred language
Hotel is a smoke-free property
Creativity
Organizational
Administrative
Sales
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
View all jobs at this company
Front Office Manager
Office manager job in Laplace, LA
The Front Office Manager is responsible for successful operation of the hotel, is required to motivate, lead, supervise and direct the operations of the hotel and its departments. They will motivate, and serve as a property leader at the hotel and to the corporate offices and owners.
Manages and motivates all front office and guest services personnel with the daily supervision to include staffing, training, discipline, scheduling, and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
Checks and controls room reservations, front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue.
Compiles and prepares financial reports, including: rate and availability calendar.
Communicates with guests and associates both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work.
Organizes, conducts and/or attends meetings to obtain and disseminate pertinent information.
Requirements:
Works directly with department managers to ensure a seamless workflow on a daily basis.
Participates in mandatory training.
Participates and ensures implementation in sales and marketing programs.
Completes random guest-registry audit to assure accuracy and completeness.
Maintains key control and loss prevention programs.
Ensures that all, procedures, federal and state policies are followed.
Reports aged open accounts to Support Office Accounting Department.
Any other requests from the Corporate Office.
Qualifications: Candidate must have previous work experience with Marriott FOSSE system.
Candidate must have previous Supervisor, Front Desk Manager or Manager on Duty job experience.
Candidate must have great personality for higher Guest Services and better working experience with the Front Desk staff.
Candidate must be able to work evenings, weekends available for on call.
Candidate must be knowledgeable in Marriott's Brand Standards.
Front Office Manager at Home2 Suites Athens
Office manager job in Athens, AL
Job Description
Home2 Suites in Athens, AL is looking for one front office manager to join our 5 person strong team. We are located on 15763 Braly Blvd. Our ideal candidate is attentive, ambitious, and hard-working.
Our ideal candidate is attentive, punctual, hard-working, and has a minimum of 5 years exeperience working in a hotel.
Responsibilities
1.Supervises front office team members.
2.Reviews daily front office procedures and assures proper transmission of all necessary reportingto Management team.
3.Ensures proper training programs and procedures are in place in conjunction with the GeneralManager and according to company standards.
4.Responsible for proper administration of keys.
5.Responsible for knowing hotel emergency procedures.
6.Manages inventory and assists General Manager with budget control.
7.Inspects all departments daily.
8.Interviews and hires front desk employees following Company standards and procedures.
9.Conducts employee discipline with regard front desk personnel.
10.Ensures proper uniform standards are in place in department.
11.Accommodates guest special requests.
12.Responsible for knowing area attractions and services in order to accommodate guest's needs.
13.Responsible for knowing Holiday Inn Express services and amenities in order to accommodateguest's needs.
14.Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
15.Monitors tracking of leads and results. Follows up with General Manager to ensure that leadsare actively managed and followed up on.
16.Takes ownership of sales when GM is not available.
17.Assists GM in maintaining accounts.
18.Responsible for helping coach, train and motivate all members of the in-hotel team on theirroles.
19.Ensures team member attitudes of attentiveness in meeting guest's needs.
20.Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Minimum 3 years of experience working in hotel as Front Office Manager with IHG, Hilton, or Marriott
We are looking forward to reading your application.
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Front Office Manager
Office manager job in Fultondale, AL
Mansa Hospitality in Fultondale, AL is looking for one Front Desk Manager to join our 20 person strong team. We are located on 1701 Main Street. Our ideal candidate is attentive, punctual, hard-working, and has a minimum of 5 years exeperience working in a hotel.
Responsibilities
1.Supervises front office team members.
2.Reviews daily front office procedures and assures proper transmission of all necessary reportingto Management team.
3.Ensures proper training programs and procedures are in place in conjunction with the GeneralManager and according to company standards.
4.Responsible for proper administration of keys.
5.Responsible for knowing hotel emergency procedures.
6.Manages inventory and assists General Manager with budget control.
7.Inspects all departments daily.
8.Interviews and hires front desk employees following Company standards and procedures.
9.Conducts employee discipline with regard front desk personnel.
10.Ensures proper uniform standards are in place in department.
11.Accommodates guest special requests.
12.Responsible for knowing area attractions and services in order to accommodate guest's needs.
13.Responsible for knowing Holiday Inn Express services and amenities in order to accommodateguest's needs.
14.Reviews room inventory with sales and assist in selling strategies to maximize room revenue.
15.Monitors tracking of leads and results. Follows up with General Manager to ensure that leadsare actively managed and followed up on.
16.Takes ownership of sales when GM is not available.
17.Assists GM in maintaining accounts.
18.Responsible for helping coach, train and motivate all members of the in-hotel team on theirroles.
19.Ensures team member attitudes of attentiveness in meeting guest's needs.
20.Oversees the daily operations of the hotel in the absence of the General Manager.
Qualifications
Minimum 3 years of experience working in hotel as Front Office Manager with IHG, Hilton, or Marriott
We are looking forward to reading your application.