Member Experience Manager
Office manager job in San Antonio, TX
Root Causes is a fast-growing functional medicine clinic committed to uncovering and addressing the root causes of illness.
We're looking for a Member Experience & Quality Manager to design and oversee every aspect of the patient journey, ensure quality and reliability at each touchpoint, and prepare our pioneering care model for scale.
What You'll Do
Build and maintain an end-to-end service blueprint of the member journey-from first touch through ongoing care.
Personally configure and optimize EHR, CRM, and communication systems to reduce friction and improve data quality.
Run recurring quality audits across calls, tickets, handoffs, and charting; address root causes and prevent repeat issues.
Launch and manage continuous feedback loops with patients and staff; translate insights into weekly improvements.
Partner with leadership and providers to ensure onboarding is fast, care delivery is smooth, and renewal/retention is strong.
Make the daily work of clinic staff more delightful and easeful by streamlining workflows and eliminating unnecessary steps.
What We're Looking For
4-8+ years of experience in patient experience, healthcare operations, or quality management.
Proven track record improving retention, NPS, onboarding, and no-show/cancel rates.
Systems thinker comfortable with hands-on configuration of EHR/CRM/helpdesk tools.
Strong written communication skills for member-facing copy and internal SOPs.
Calm operator with a bias to ship weekly improvements.
A quality mindset: able to spot and fix defects, and build durable processes that last.
Empathetic and collaborative, balancing humanity with operational rigor.
Why Join Us
• Play a pivotal role in shaping and scaling a mission-driven functional medicine clinic.
• Work directly with visionary leadership in an entrepreneurial environment.
• Competitive salary + benefits.
• Meaningful work: helping patients restore their health and quality of life while making clinic operations smoother and more joyful for staff.
Apply today to join the team designing and delivering the future of medicine today.
Dental Office Manager
Office manager job in Alamo Heights, TX
We are looking for a Dental Office Manager to join our team! As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
* Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
* Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
* Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
* Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
* Ensure compliance with health and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
* Minimum of high school diploma or equivalent required; bachelor's degree preferred
* 2+ years of leadership/management experience, dental experience preferred
* Strong communication and customer service skills to deliver an exceptional experience
* Proven leadership abilities, relationship building skills and team motivation
* Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyDental Office Manager
Office manager job in San Antonio, TX
We are looking for a Dental Office Manager to join our team!
As a Dental Office Manager, you will lead the office in day-to-day operations in support of the doctors and office staff to help develop the practice while providing an exceptional patient experience.
Responsibilities
Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
Ensure compliance with health and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Minimum of high school diploma or equivalent required; bachelor's degree preferred
2+ years of leadership/management experience, dental experience preferred
Strong communication and customer service skills to deliver an exceptional experience
Proven leadership abilities, relationship building skills and team motivation
Excellent multi-tasking and organizational skills
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyOffice Manager - Dental Experience Required
Office manager job in San Antonio, TX
Searching for the RIGHT person who can lead this busy Pediatric/Orthodontic dental practice! We are looking for an enthusiastic, caring, energetic individual with great communication skills to join our dental team.
Dental experience as office manager is required. Knowledge of Dental Software is a MUST. You will be responsible for overall management of team while coordinating schedule to production and collection goals.
As our Office Manager, you would be responsible for all office operations. Your duties would include but not be limited to the following:
Knowledge of administrative and clerical procedures and systems
Schedule new and follow-up appointments
Creating treatment plans and presentations
Providing training and development support to ensure all staff demonstrates knowledge of our business model, operating procedures and protocols
Responding to clinical and operational concerns timely and effectively. Be accessible and responsive.
Supporting the achievement of performance targets & budgeted goals.
Ideal Candidate will have:
Clean presentation
Ability to easily communicate with people.
Ability to multitask
Good organizational skills
Ability to reason and carry out instructions and trouble shoot problems
High energy/outgoing personality
Dental experience
Minimum Education and Experience:
· Minimum of 2 years working at a dental office
· Management Experience
· Sound decision-making skills, drive and desire to succeed
· Knowledge of dental software/Outlook/word and excel
· High school or equivalent (Preferred)
· Bilingual is a plus.
Job Type: Full-time
Dental Office Manager
Office manager job in San Antonio, TX
The Swish Dental team is looking for a highly motivated Studio Manager (Office Manager) to join our team.
Why You'll Love Swish Dental
Our career opportunities come with great benefits including:
Competitive salary
Bonus programs
No weekends
Medical, vision, & dental benefits
Short-term disability
Paid holidays and time off
And more!
Main Duties and Responsibilities
Guide morning huddles
Analyze and compile reports
Audit and correct patient accounts before deadlines
Complete end of day duties
Achieve financial performance and revenue growth goals
Maintain a healthy work environment by supporting our culture and mission
Adjust the schedule as needed depending on patient flow
Review operating performance results and take immediate steps to implement course corrective activity as needed
Collaborate with the clinical team to chart and code according to the ADA coding guidelines
Communicate effectively and efficiently
Maintain a “team first” and “patient first” mentality
Continuously increase knowledge and job skills
Adhere by State, Federal, and local compliance standards
Train others on relevant job skills and knowledge
Analyze and modify treatment plans to reflect insurance coverage and limitation details
Other duties as assigned
Skills and Abilities
Fluent in English; verbal and written
Familiarity with dental terminology
Basic computer skills
Strong interpersonal skills
Solution oriented
Detail oriented
Education and Experience
High school diploma or equivalent required
Associate degree or higher preferred
1+ years of related dentistry experience required
1+ years of management experience required
1+ years of treatment coordinating experience required
Proven ability to manage and optimize patient/provider scheduling
Experience in OpenDental, Apteryx, and Modento preferred
CPR and/or BLS certification preferred
Physical Demands and Work Environment
This position may be required to sit or stand for long periods
This position may be required to work more than 40 hours per week
This position is in a clinical studio environment which can be noisy and distracting
This position may be exposed to infectious diseases and/or blood borne pathogens
This position may be required to handle sharp objects
This position may be exposed to harmful chemicals and/or gasses
This position may be required to communicate with others to exchange information
This position may require repetitive motions that include the wrists, hands and/or fingers
This position may require the operation of machinery and/or power tools
This position may require the assessment of the accuracy, neatness and thoroughness of the work assigned
This position may require moving self in different positions to accomplish tasks in various environments including tight and confined spaces
This position may require medium work that includes moving objects up to 50 pounds
Swish Dental is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Front Office Manager- HVRW
Office manager job in San Antonio, TX
Job Details Hotel Valencia Riverwalk - San Antonio, TX Full TimeDescription
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD-WINNING TEAM.
Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels created for today's passionate traveler. Each of our hotels is intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
JOB SUMMARY
Responsible for managing all aspects of the Front Office and Guest Services function of the hotel, personally monitoring service and proactively identifying areas of opportunity, ensuring compliance with service and operational standards. Coordinates with all departments throughout the hotel to ensure guest and internal requests are properly fulfilled. Ensures department expenses are in line, maintaining budgeted productivity levels while maximizing guest satisfaction.
ESSENTIAL DUTIES & FUNCTIONS
Operational Responsibilities
Responsible for planning the day-to-day operations of the Front Office and Guest Service departments and executing goals.
Provides a positive work environment through motivation, support, empowerment, and development for associates through teamwork and clear communication.
Monitors and responds appropriately to guest service functions, ensuring service standards are maintained.
Maintain budgeted expenses for the Front Office and Guest Service departments.
Process and submit all invoices to accounting in a timely manner.
Assist Front Desk Agents with check-ins and check-outs.
Maintain and promote special guest programs and branded initiatives.
Complete special projects in a timely manner as required.
Monitor department to ensure the highest quality of guest relations.
Identify opportunities for process improvements and operational efficiencies.
Managerial Responsibilities
Maintain a positive work environment and be a leading positive force in the team.
Walk public spaces, including but not limited to Front Drive, Lobby, and public restrooms multiple times per shift to ensure the desired ambiance is up to company standards.
Maintain the integrity of cost controls and proper maintenance of assets
Responsible for assisting in the supervision and performance of all Front Office-related operations and personnel.
Monitor and maintain Front Office quality and costs.
Prepare the reports for and attend monthly AR meetings.
Compile information regarding internet bookings and process billing accordingly.
Managing billing for AR accounts as needed
Monitor the time and attendance of employees through Paycom
Schedule front office and guest services staff and ensure labor expenses are maintained according to budget and forecast, and service level is at the expected level.
Investigate and resolve any service issues properly, addressing both internally and recovering the guest as appropriate.
Be on call 24/7 for any emergency situations that may arise
Be available to do Manager on Duty weekends as required.
Any other duties assigned by your immediate supervisor
Cover as shift Manager on Duty as needed
Create and communicate weekly schedules and enter them in each system (Hotel Effectiveness and Paycom)
Monitor labor productivity daily and adjust appropriately as needed
Interview and hiring front office and guest service candidates.
Guest Services
Daily review guest feedback and immediately develop and execute a plan to improve food quality
Investigate and resolve any service issues properly, addressing both internally and recovering the guest as appropriate
Make and receive calls regarding guest accounts
Assist with customer service with the patrons at the desk, lobby or any other area of the hotel
Exemplify and reinforce the company's service culture and positive work environment
Ability to effectively receive and provide feedback
Team Support and Training
Relentlessly train and motivate customer service employees.
Relentlessly rehearse the steps of service with the employees in the lobby daily
Spent a significant amount of time in the lobby, engaging with customers, monitoring, and ensuring the highest level of service, and supporting and assisting the team as necessary.
Assist in the training and motivation of front-of-house staff
Consistently develop and execute new training topics based on staff and operations needs
Always be available to assist other departments
Attend and complete company-mandated training
Attend and participate in company-organized training
Participate in a book club
Communication and Reporting
Effectively manage all hotel communication, both internal and with guests, using communication platforms
Effectively communicates and manages guest issues and follows up to ensure timely resolution.
Ensure timely and accurate reporting of daily operating results and statistical information as related to revenue and expenses.
Report any incidents and create an incident report on the same day
Review daily MOD pass on and communicate as needed
Attend the Daily Stand up and Recovery meeting and communicate answers to any questions timely manner
Review and respond to emails effectively without delay
Effectively cooperate with and assist the Director of Sales Marketing on group billing
Assist with accounting items such as monthly tax exemption/ guests billing inquiries
Post all necessary information needed for employees on the communication board
Safety & Compliance
Maintain a safe, clean operating environment, ensuring compliance to all local health codes and regulations.
Ensure to complete all required certifications, harassment, and safety and security training
Ensure that all Front Office and Guest Services staff complete all required certification, harassment, safety and security training
Ensure to monitor and promote a safe environment in the areas of responsibility, free of any safety and security hazards
Ensure to provide a healthy and harassment-free environment for all employees
Physical Requirements
Sitting: Completion of office work at an average of 2 hours a day.
Standing/Walking: Frequent with 6 to 7 hours a day
Lifting/Carrying: Occasionally 5lbs-50lbs
Other Physical Requirements: Physical abilities, including bending, reaching, and the ability to operate by walking/standing in the lobby for 6 to 7 hours daily. They must also possess good vision and dexterity.
Working Environment
Interior: Working in a variety of interior spaces, including lobby areas, offices, guestrooms, hallways, storage, and meeting spaces. On occasion, in food and beverage areas such as restaurant/ bar/back of house kitchen areas.
Exterior: Walking front drive, terrace, courtyard, assisting with valet parking and guest luggage assistance when needed, while also dealing with weather conditions, customer service, and staff management.
BASICS
Maintain cleanliness and organization in all work areas
Display courteous behavior with guests and team members
Report any unsafe conditions immediately
Ensure hotel equipment is in proper working condition
Perform any additional duties as assigned by the supervisor
Always applies the principles of trust, honesty, respect, integrity, and commitment.
Develops working relationships with vendors, contractors, city officials, and others to ensure the best interests of the hotel are a primary focus.
Establishes confidence in the customer service throughout the hotel and throughout the Valencia Group.
Qualifications
CANDIDATE PROFILE
Education and Experience
Minimum of 2 years in a hotel leadership position
Minimum of 3 years in the hospitality industry
High School diploma or equivalent
Minimum one year of experience preferred in either Front Office or Housekeeping
Valid Driver's license preferred
ESSENTIAL SKILLS AND QUALIFICATIONS
Strong verbal and written communication skills
Effective time management and problem-solving skills
Proficiency in Microsoft Office Suite, Windows, and cloud-based applications, familiarity with Property Management Systems, handling online bookings and guest feedback
Ability to work well with a team and demonstrate attention to detail
Excellent organizational skills and interpersonal abilities
Demonstrates commitment to Valencia Group Hospitality operating principles and philosophies.
Holds self and others accountable for achieving results.
Addresses conflict in a timely manner.
Contributes to team results.
Deals with change effectively.
Makes decisions, including employees/team, and commits to a course of action with available information.
Develop an understanding of all VGSOPs and LSOPs pertaining to Front Office and Guest Services, those impacted by Front Office and Guest Services, and VGSOPs and LSOPs pertaining to the hotel as a whole, effectively adhering to and/or putting those policies into practice.
Establishes effective, two-way communication with all subordinates.
Effectively coaches and develops all members of the Front Office and Guest Services team.
Finds opportunities to develop all members of the Front Office and Guest Services team
Effectively conveys operating standards to all members of the Front Office and Guest Services team.
Holds all members of the Front Office and Guest Service team accountable for performing to standards.
Communicates effectively with others
Works productively with a team
Contributes to team results.
Ability to follow safety guidelines.
Professional behavior, able to work for long periods of time.
Ability to work under pressure in a fast-paced environment.
BENEFITS:
Medical, Dental, Life insurance
Paid Time Off
Paid Community Service Days
Click here to learn more
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.
Valencia Hotel Group has been named in
Newsweek's
list of America's Greatest Workplaces in these categories:
America's Greatest Workplaces for Women 2024
America's Greatest Workplaces for Job Starters 2024
Office and Customer Service Manager is the Backbone of Our Success
Office manager job in San Antonio, TX
Benefits:
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Our company offers this (and more):
· Endless possibilities to make our customers smile· Interesting problems we need you to solve
· Complete company support and empowerment
If you really enjoy taking charge and owning challenges that solve people's needs we'd love to talk to you.
Positively impact the lives of those around you with your organizational and communication skills here with us.
#officemanagement, #customercare #customerservice Compensation: $22.00 - $26.00 per hour
Auto-ApplyCosmetic Office Manager
Office manager job in San Antonio, TX
Job Description
What Nuvia Offers: Pay: $65,000-$75,000
What's in it for you! Nuvia Cosmetic Dentistry is rapidly expanding and looking for enthusiastic Office Managers to join our growing team. Nuvia is known for our exceptional patient care, evidenced by our 50,000+ 5-star Google reviews . With over 50 locations across the country, Nuvia has been featured on major news outlets such as Yahoo Finance, ABC, and CBS. Nuvia is an ideal career for any hard working Office Manager who is interested in being a part of life-changing experiences for our patients.
Compensation: Nuvia offers competitive pay.
No Insurance Billing: No more dealing with complicated insurance approvals and billing.
Patient Focused: No more managing from a back office. Nuvia Practice Managers known internally as Practice Managers are patient focused which provides the rewarding experience of being a part of patients receiving their life changing smile
Benefits Package: Nuvia offers comprehensive health, dental, vision, life insurance, short and long-term disability, 401k with match, paid training, PTO, bereavement leave, parental leave, and an employee assistance program.
Robust Dental Leadership Structure: Nuvia Practice Managers are well supported, receiving support from dedicated manager that has worked in a Nuvia clinic.
Role Overview:
Practice Managers are an integral part of each Nuvia center, working with administrative, clinical and sales team members to ensure the success of the center. Office Managers are responsible for optimizing the patient schedule to align with production goals and to ensure patients are being treated efficiently. Office Managers are key to ensuring patients have an exceptional treatment experience through excellent communication and managing patient expectations. The Office Managers are responsible for managing the administrative team and Dental Assistants, ensuring policies and procedures are adhered to, and also that workflows are efficient.
Responsibilities:
Drives a productive and efficient schedule
Works with clinical team
Ensures Nuvia's best practices are in place
Administers and enforces company policies and procedures
Works closely with clinical providers to communicate company objectives
Serve as a point of contact between centralized operations and their center
Ensure compliance in the center based on OSHA and HIPPA guidelines
Facilitate training for center staff on new best practices
Qualifications:
3-5 year management experience in the dental field preferred
Familiar with OSHA and HIPPA compliance standards
Experience with OpenDental management Software preferred
2 plus years experience as a training facilitator
A Day in the Life:
Patient Scheduling: Schedule patients to optimize efficiency and production
System Updates: Ensure accuracy of documentation in Nuvia's operating system to accurately track patient surgeries, outstanding balances, and medical documentation.
Daily Huddles: Perform daily huddles and inspections to facilitate alignment and adequate maintenance of the center.
Communication Management: Collaborate and partner with other departments, such as:
Compliance, Provider Success, Sales, Payroll, Facility Support, Patient Experience to ensure operational excellence and alignment.
Miscellaneous Firefighting: Leverage your skills and experience as a manager to troubleshoot and solve daily situations that could negatively impact the patient, your team, or Nuvia.
JOIN TODAY!
At Nuvia Cosmetic Dentistry, we are passionate about providing life-changing treatment to our patients. We are also committed to providing our teams with enriching work environments, growth & development and compensation, which reflects the important work they do.
Interested in joining our team? Check out our YouTube channel to see what sets us apart: Nuvia Dental Implant Center YouTube
Apply now to be a part of a dynamic and supportive team where your skills and dedication can make a real difference!
Business Office Manager
Office manager job in Pleasanton, TX
The Heights of Atascosa Business Office Manager - Skilled Nursing Community
Are you a skilled Business Office Manager looking for a role where your expertise truly makes an impact? Join Team Touchstone, where your financial acumen, leadership, and passion for excellence will help drive success in our skilled nursing community!
Why Choose Touchstone?
At Touchstone, we believe that every voice matters and that strong business operations are the foundation of high-quality care. As a Business Office Manager, you'll play a key role in ensuring financial health, maintaining compliance, and supporting the residents and families we serve.
What You'll Do:
Ensure Financial Excellence - Oversee private pay collections, Medicaid pending A/R, and third-party claims with a focus on accuracy and timeliness.
Manage Billing & Claims - Keep on-hold unbilled claims below 0.25% of non-private revenue and ensure claims are not aged more than 30 days.
Resident Trust Fund Management - Reconcile trust funds by the 5th business day of each month, ensuring compliance and zero deficiencies.
Drive Compliance & Accuracy - Utilize position-related software (PCC, Papersave, SSI, etc.), adhere to HIPAA privacy standards, and maintain business office policies.
Be a Trusted Leader - Serve as a key resource for staff, residents, and families, ensuring smooth financial operations and a supportive environment.
What's in It for You?
A company where your voice is valued, and your contributions make a difference.
Competitive compensation with numerous bonus opportunities plus BOM incentive plan!
Paid time off starts accruing on Day 1!
Comprehensive benefits - medical, dental, vision, and more!
Tuition reimbursement to help you grow.
401(k) matching and paycheck advances.
Touchstone Emergency Assistance Foundation Grants - because we take care of our own.
Be Part of Something Meaningful
At Touchstone, our mission is simple: Make Lives Better. We are committed to delivering a Best-in-Class Healthcare Experience to our Patients, Residents, and Veterans. Our compassionate team members are the heart of our success.
If you're ready to bring your skills and passion to a workplace where you truly matter, apply today and Join Team Touchstone!
Office Manager
Office manager job in San Antonio, TX
We are seeking an experienced, highly organized Office Manager to establish and lead operations at our new San Antonio facilities. This is a hands-on role that requires a seasoned professional who can independently manage dual facility locations situated one mile apart, combining strategic ownership of office operations with daily reception responsibilities. The Office Manager will be the first point of contact for visitors and vendors, while also ensuring both facilities run smoothly, supporting business functions, and coordinating internal and client-facing events. This position requires a confident self-starter who can manage multiple priorities, build strong relationships, and represent the company with professionalism. This position offers the opportunity to build processes from the ground up in a growing company.
Essential Duties and Responsibilities
Facilities Duties
Oversee two facility locations and ensure buildings are properly maintained and organized.
Manage relationships with building management, maintenance providers, and service vendors (e.g., janitorial, security, catering, and office supply vendors) for both locations.
Coordinate office moves, space planning, and workstation setup for new hires.
Monitor, purchase and manage inventory of office supplies, furniture, and equipment across dual sites.
Coordinate maintenance requests, repairs, and facility improvements.
Serve as primary contact with property management.
Distribute appropriate facilities announcements to employees.
Maintain compliance by distributing foreign visitor announcements to employees.
Ensure compliance with health, safety, and security standards across both facilities.
Monitor and manage facility budgets, tracking expenses and identifying cost-saving opportunities.
Partner with IT and other internal teams to ensure technical resources are maintained and functioning properly.
Event Planning & Organization Duties
Plan and execute internal meetings, from small team gatherings to large facility-wide events.
Coordinate external-facing events, including client meetings, vendor visits, entertainment and executive site tours.
Organize location-specific company events, celebrations, and employee recognition programs.
Manage event logistics such as catering, A/V equipment, meeting materials, and venue logistics.
Administration Duties
Provide administrative support to the site supervisor.
Develop, implement and serve as on-site lead for office policies, procedures, and administrative systems.
Manage office communications, including phone systems and directory maintenance.
Partner with the corporate administrative team to align San Antonio practices with company standards.
Track and reconcile office-related expenses, budgets, and vendor invoices.
Provide administrative support for leadership visits, including scheduling, travel coordination, and onsite logistics.
Prepare memos, reports and other documents using Microsoft Office Suite.
Maintain confidential information with discretion and professionalism.
Reception Duties
Serve as the first point of contact by greeting and assisting visitors, clients, and vendors at the front desk.
Screen and announce visitors to appropriate personnel.
Provide visitor badges and parking validation.
Answer and route incoming calls, manage deliveries and mail distribution, and monitor visitor access in compliance with company security procedures.
Maintain the reception area to reflect a professional, welcoming environment.
Provide general administrative support to staff as needed from the front desk.
Maintain regular attendance including being at work, being on time to work, and working full shifts.
Other duties may be assigned.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Greenpoint Core Competencies
Adaptability - Adapts to changes in the work environment, manages competing demands, and accepts constructive criticism/feedback and changes approach or method to best fit the situation.
Communications - Expresses ideas and thoughts effectively in verbal and written form, exhibits good listening and comprehension, keeps others informed and uses appropriate communication methods.
Dependability - Responds to requests for service and assistance, follows instruction and responds to management direction, takes responsibility for own actions and doing the best job possible, keeps commitments, and maintains reliable attendance.
Initiative - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, recognizes and acts on opportunities, and takes calculated risks to accomplish goals.
Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit, and puts success of team above own interests.
Work Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, and monitors own work to ensure quality.
Job Core Competencies
Customer Service - Displays courtesy and sensitivity, manages difficult or emotional customer situations, meets commitments, responds promptly to customer needs, solicits customer feedback to improve service.
Planning & Organization - Prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, sets goals and objectives, works in an organized manner.
Summary of Education, Experience & Certification
Associate's degree (AA) or equivalent from two-year college or technical school, or equivalent combination of education and experience. Minimum of ten years of office management, facilities coordination or administrative leadership experience.
US Citizen Required - this position is located at a facility that requires special access.
Required Knowledge, Skills & Abilities
Proven experience managing multiple priorities and locations simultaneously in a fast-paced environment.
Excellent written and verbal communication, organizational and problem-solving skills with attention to detail.
Professional demeanor with strong customer service orientation.
Demonstrated experience with Microsoft Office Suite and ability to quickly learn company systems.
Ability to work independently and cross-functionally as part of a growing team while exercising sound judgment in decision-making.
Reliable transportation and ability to travel between facilities as needed.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to sit for extended periods of time, use hands to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and have close/color vision ability to adjust focus.
Ability to travel as required.
Ability to work overtime as required.
About Greenpoint Technologies
Greenpoint delivers nose-to-tail VIP Jet aircraft interiors for private clients and Heads-of-State. We are proud to be known in the aerospace industry for our design and engineering innovation, award-winning company culture, and on-time delivery of our beautiful products. We use leading-edge tools and employee-built processes to deliver extraordinary, one-of-a-kind custom aircraft interiors. It's complex work, but we work smart. In return for hard work, collaboration, and creativity, our people experience a culture custom built for high achievers:
Big jobs and stretch assignments.
High accountability environment, with transparent decisions aligned to values, open communication, and engaged leadership.
Ability to make a big, visible impact on the end product.
We welcome diverse contributions and provide equal employment opportunities to all individuals without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Auto-ApplyAssistant Room Operations Manager - Front Office
Office manager job in San Antonio, TX
Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services. Position assists in working with employees to carry out guest arrival and departure procedures and to maintain the property's cleanliness standards. Strives to ensure guest and employee satisfaction and achieve the operating budget.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 3 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the guest services, front desk, housekeeping, or related professional area.
CORE WORK ACTIVITIES
Supporting the Management of Rooms Operations Activities
• Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
• Runs and reviews critical information contained in room operations reports.
• Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations.
• Operates all department equipment as necessary and reporting malfunctions.
• Ensures employees have the proper supplies and uniforms.
• Understands night audit procedures and being able to comprehend and utilize reports as necessary.
• Understands and complies with loss prevention policies and procedures.
• Communicates performance expectations employees in accordance with job descriptions for each position.
• Handles employee questions and concerns.
• Effectively schedules employees to business demands and tracks employee time and attendance.
Contributing Information to Support Managing to Budget
• Supervises same day selling procedures to maximize room revenue and property occupancy.
• Verifies accuracy of room rates to maximize revenue opportunities
• Uses budgets, operating statements and payroll progress reports as needed to assist in the management of the Room Operations.
• Participates in the management of departmental controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of Room Operations on the overall property financial goals and objectives.
Providing for and Managing the Guest Experience
• Assists in the investigation of employee and guest accidents.
• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyOffice Manager
Office manager job in Seguin, TX
Job Description
ABOUT THE ROLE
The retail office manager is responsible for completing all business processes and operations in the Retail Sales Center.
ESSENTIAL DUTIES & RESPONSIBILITIES (All or some of these duties will be performed)
Accounts payable and receivable
Follows SOP policy when processing invoices
Receives, codes, and/or processes invoices
Responsible for contacting vendors with billing discrepancies
Processes daily deposits and customer refunds as directed by the general manager
Customer service
Answers phone and greets customers as needed
Full autonomy to arrange, modify service via factories or vendors for the sole purpose of customer satisfaction and contract completion at the direction of the general manager
Assists with customer disputes and resolutions. Escalate issues to upper management as needed
Research information when needed to reply to a customer on service-related items
Customer file maintenance
Maintains and transmits copies of files to corporate per the SOP guidelines
Ensure filing practice follows State Compliance standards
Skills:
Excellent analytical and problem solving skills
Excellent written and verbal communications skills
Self-starter with a strong work ethic
Ability to work in a complex deadline-oriented environment
Basic Microsoft Word and Excel skills.
General knowledge of property and casualty insurance coverage.
Solid understanding of accounts payable and receivables.
Excellent organizational skills, ability to multi-task.
Strong customer service skills a must!
Requirements:
High School Diploma
2 year Degree preferred
Cavco Industries is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to
time, as needed.
Office Manager
Office manager job in San Antonio, TX
Job Description
Job Title: Office Manager
Reports to: Regional Manager/Operations Manager
PCC Medical Holding, LLC (Physician Care Centers) is a dynamic and fast-growing company of primary medical offices throughout the country. Specializing in family medicine and the Medicare population, we have grown to more than 50 clinics, 90 providers, and 500 employees spanning Florida, Georgia, South Carolina and Texas. Our goal is to guide our patients to healthy and enjoyable lives.
Our culture is to be intentionally kind to one another by treating each other with respect and empathy. The most impactful leadership lessons are taught by example. In leading, teaching, and coaching our organization to demonstrate the care, tolerance, and respect we want to see, we lead by example throughout our organization.
Job Summary:
Office Managers oversee the completion of various administrative tasks with the practice concentrating on staff supervision, training, evaluating staff performance, scheduling staff for workflow, hiring/maintaining administrative team, maintain office budget, backing up all administrative positions in the office, coordination of all staff activity as well as the maximization of patient flow, productivity, and teamwork.
Duties/Responsibilities:
Manage a team of administrative office staff including Medical Assistants, Front Desk associates, Scribes, Phlebotomists, etc.
Manage day-to-day operations of the practice by planning, organizing, and managing time effectively to facilitate patient flow, billings, and scheduling.
Ensure steady workflows and uninterrupted service to our patients.
Ensure compliance with current healthcare regulations, medical laws, and high ethical standards.
Work closely with our EHR and RCM departments to identify and resolve patient account discrepancies, inconsistencies, and specific individual requirements.
Review insurance EOBs and action, as necessary.
Oversee hiring process.
Represent our business in a professional manner and demonstrate exemplary customer service.
Ensure a professional work culture; always demonstrate respect for all.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Medical coding for office procedures
Knowledge of medical terminology.
Healthcare technology aptitude.
Ability to manage medical records discreetly and professionally.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and data management skills.
Ability to prioritize tasks.
Diagnostic and critical thinking skills.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software, EMR software applications, applicable medical codes.
Emotional intelligence.
Education and Experience:
High school diploma or equivalent.
Previous Medical Office Management experience required; degree preferred.
Additional certification is useful such as Professional Association of Health Care Office Management (PAHCOM), Medical Assistant certification, RN, CNA, etc.
At least three years of Medical Office Management experience required.
Physical Requirements:
Prolonged periods of standing and/or sitting.
Frequently required to walk, sit, use hands and finger, stoop, kneel, crouch.
Required to talk and hear clearly.
English is required, secondary language is a plus.
Must be able to lift up to 50 pounds.
Vision requirements include close and distance vision, color, peripheral, depth perception, and ability to adjust your focus.
Available Benefits
Medical, dental, vision, GAP, short-term disability, life insurance, spouse and/or child life insurance, hospital indemnity, accident, etc.
Paid holiday and PTO for all full-time employees.
Monday- Friday
8am- 5pm
1 /HR Break
Office Manager - Veterinary Clinic
Office manager job in Universal City, TX
Job Description
Practice / Office Manager
Hours: Monday - Friday, 8:00 am - 5:00 pm
About Us:
We are a well-established veterinary clinic located in Northeast San Antonio, TX, dedicated to providing exceptional care to our furry friends. Our clinic is seeking a highly organized and experienced Office Manager or Practice Manager to oversee daily operations and ensure the smooth functioning of our administrative processes.
Responsibilities:
As the Practice / Office Manager, you will be responsible for:
Supervision and Leadership:
Overseeing a team of 5 staff members to ensure efficient and collaborative work environment.
Providing leadership, guidance, and support to the administrative team.
Daily Operations:
Managing the day-to-day operations of the clinic office.
Coordinating appointments, handling client inquiries, and maintaining a well-organized front desk.
Staff Training and Development:
Conducting training sessions for new staff members.
Implementing ongoing training programs to enhance team skills and knowledge.
Financial Management:
Handling billing and invoicing procedures.
Ensuring accurate record-keeping and financial transactions.
Customer Service:
Maintaining excellent customer service standards.
Addressing client concerns and ensuring a positive client experience.
Inventory Management:
Overseeing inventory levels and ordering supplies as needed.
Collaborating with vendors to ensure timely delivery of supplies.
Compliance and Documentation:
Ensuring compliance with veterinary regulations and clinic policies.
Managing and updating documentation as needed.
Qualifications:
Previous Experience: Minimum of 2 years in an office management role, preferably in a clinical office setting.
Leadership Skills: Proven ability to lead and motivate a team.
Organizational Skills: Strong organizational and multitasking abilities.
Communication: Excellent written and verbal communication skills.
Problem-Solving: Ability to identify and solve operational issues efficiently.
Adaptability: Flexibility to adapt to changing priorities and environments.
How to Apply:
If you are a highly motivated and experienced Office Manager with a passion for animals and a background in clinical office management, we invite you to apply right away.
Office Manager
Office manager job in Marion, TX
Job Details San Antonio Specialty Rigging - Marion, TX Full TimeDescription
TNT is looking to add an experienced full-time Office Manager to our growing Buda location. The following are a list of requirements; You must meet all the requirements below to be considered for this position. TNT is offering our employees a competitive salary and comprehensive benefits package which include health benefits, paid vacation, per diem, and the opportunity to work plenty hours of overtime. We are always looking for individuals with the talent and skills required to contribute to our continued growth and success.
Summary: The Office Manager is responsible for overall branch administrative activities, including accounting, human resources, collections, and DOT compliance.
Required Skills and Experience:
• Must have the ability to communicate with Branch Manager, Corporate Accounting and Corporate HR regarding branch operations.
• Issue invoices to customers and assist with collection issues.
• Review and approve outstanding TNT bills.
• Review and enter timesheets into payroll system.
• Processes new hire paperwork and terminations and notify appropriate parties.
• Maintains and processes employee status changes (i.e. transfers, pay changes), and updates in appropriate systems.
• Ensures filing systems are maintained and current.
• Oversees adherence to office policies and procedures.
• Performs other job duties as assigned.
Qualifications
Qualifications
• High School diploma required.
• Bachelor's degree preferred.
• Minimum of 5 years of experience, with working knowledge of Accounting, Human Resources, Collections, and DOT compliance.
• At least 5 years of administrative and clerical experience required.
Skills Required:
• Experience with Microsoft Dynamics or Great Plains preferred.
• Must have the ability to communicate with Branch Manager, Corporate Accounting and Corporate HR regarding branch operations
• Extensive knowledge of office management procedures.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
Office Manager - State Farm Agent Team Member
Office manager job in Helotes, TX
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Requirements:
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Proactive in problem solving
Ability to work in a team environment
Ability to multi-task
Bilingual - Spanish preferred
Office Manager
Office manager job in San Antonio, TX
Office Manager Company and Culture:PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other. Job Position Description:With a
‘One Team'
mentality, manage the office team to perform all accounting and administrative activities. Manage all aspects of accounting and reporting. Implement and adhere to accounting guidelines and reporting requirements. Ensure all job files are properly audited and contain all required documentation. Develop and implement an annual office administration plan and budget to improve productivity. Train and coach all office personal to efficiently perform all assigned tasks. Serve as the in-house expert on utilizing QuickBooks Pro , and Microsoft Office. Manage and improve customer satisfaction, including the resolution of customer complaints. Manage the efficient operation and appropriate support of all business functions. Ensure proper accounting procedures are followed. All reporting is accurate and timely. Ensure customer files contain proper documentation, and office team is competent and effective in all administrative tasks. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Office Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry. Responsibilities:
Managing Customer and client satisfaction and representing and improving brand operations
Being proactive in resolution of customer issues, concerns and complaints
Managing documentation related to jobs, compliance, scheduling, and delegation of responsibilities
Maintaining employee documentation, new hire orientations, and managing invoices, petty cash and duties related to office administration
Continue professional development of PuroClean specific skills and expertise: office procedures and processes
Safety and risk management, following and maintaining guidelines for all field staff and office personnel
Qualifications:
Focus on personal development, team building, and leadership skills is essential
Attention to detail, aptitude for multitasking and calm under pressure
Ensure clear communication with entire staff, ability to manage relationships.
Aptitude with record keeping, easily accessing information, and communicating ‘
the message'
Awareness and respect for safety, using care are caution with teammates and customers
Strength with multitasking and handling deadlines, organizational and leadership skills
Ability to learn quickly and flexible with change and professional challenges
Benefits:
Learn and develop new professional skills in a fast-paced environment
Serve your community in their time of need. ‘Servant Based Leadership'
Be a part of a winning team with the ‘One Team' mentality. We serve together
Competitive pay, benefits and flexible hours
Additional benefits and perks based on performance and employers' policies
Compensation: $40,000.00 per year
“We Build Careers”
- Steve White, President and COO
With over 300 locations across North America and Canada, PuroClean is leading the industry in emergency property restoration services, by helping families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Culture is very important to us. We want to make sure that we are the right fit for YOU!
Apply today and join our Winning TEAM.
“We are One Team, All In, Following The PuroClean Way in the spirit of Servant Leadership”
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.
Auto-ApplyFront Office Supervisor-SeaWorld Location
Office manager job in San Antonio, TX
Hotel Front Office Supervisor-Full Time
*SeaWorld Area
*Knowledge of Fosse and Marriott Systems
*Must have open availability and able to work AM, PM and Overnight when needed
Schulte Companies is seeking an energetic, experienced, and hands on Front Office Supervisor to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Provide the highest quality of service to the guest at all times. Anticipate and exceed guest expectations.
Assign specific duties to staff for efficient operation of department.
Assist in training new associates and cross-training existing associates.
Assist in interviewing and hiring new associates for the department.
Promote teamwork and associate morale. Treat people with respect. Recognize associate successes.
Have a thorough knowledge of emergency procedures and ensure staff responds appropriately in the event of an emergency. Assist Emergency Response Team as necessary. Know location and use of fire extinguishers.
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Checks arrival report and rectifies any discrepancies.
Ensures prompt and courteous service to guests.
Check in & out guests. Make reservations directly and over the phone.
Pre-registers guests according to standards.
Completes and monitors employee schedule.
Monitors VIP arrivals.
Notify Maintenance Department of any maintenance issues.
Keeps track of rooms to ensure accurate status and readiness for check-in.
Hires, coaches and disciplines direct reports Interacts positively and professionally with guests to resolve issues.
Demonstrate knowledge of EEO policy, Fair Employment Practices and Fair Labor Standards Act. Promote a harassment free work environment.
Acts as Manager on Duty as required.
Work nights, weekends, and holidays as necessary.
Assist Housekeeping in breaking out boards and updating rooms.
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
In-depth knowledge of hotel Front Desk operations
Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
KNOWLEDGE, SKILLS AND ABILITIES
Ability to multi-task
Team player
Ability to exceed expectations of guests and keep GSS Scores above standards
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.
Front Office Manager
Office manager job in Buda, TX
We are looking for a Front Desk Supervisor to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential.
Compensation: $17-$19/hr
Key Responsibilities:
Led and trained front desk staff, and managed shift schedules.
Process guest check-ins, confirm reservations, assign rooms, and issue room keys.
Handle confidential guest information with integrity.
Resolve guest complaints and requests in a friendly, professional manner.
Ensure the lobby and common areas are clean and welcoming.
Manage cash drawer contents and transactions during shifts.
Coordinate with Housekeeping/Maintenance to ensure room readiness.
Process payments (cash, debit, credit) and check-outs, resolving any charges.
Generate daily reports (arrivals, departures, special requests) and ensure accuracy.
Supervise staff performance and complete performance reviews.
Assist guests with directions and information about the property and local areas.
Perform administrative duties such as filing and updating records.
Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently.
Complete other duties as assigned.
Requirements:
Minimum 2 years of hospitality experience.
Minimum 2 years of front desk experience.
At least 1 year of supervisory experience, preferably in hospitality.
Proficiency in Windows OS and company-approved spreadsheets and word processing.
Strong verbal and written communication skills.
Ability to handle guest complaints and resolve issues promptly.
Ability to manage time effectively in high-pressure situations.
High school diploma or equivalent.
Physical Demands:
Regularly required to walk, stand, and use hands to reach.
Frequently required to stoop, kneel, crouch, or crawl.
Must be able to lift and move up to 50 pounds occasionally.
Auto-ApplyOffice Manager
Office manager job in Lakehills, TX
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Office Manager in Lakehills, Texas. What you'll do: The Administrative Assistant helps to maintain property operations and to attract and serve guests and residents.
Your job will include:
* Greet guests in a professional and friendly manner.
* Maintain open communications with all property and regional staff.
* Work closely with management to develop an integral team that effectively represents the quality and professionalism of the company.
* Process accounts payable within the automated accounting system.
* Assist in processing procurement card reconciliations.
* Organize and maintain files and order office supplies.
* Research and implement company-sponsored activities.
* Attend and participate in training programs and seminars as required.
* Handle inquiries by telephone in order to back up property staff.
* Run errands, including delivering various communications to guests or residents, as needed.
* Perform other miscellaneous duties as assigned.
Experience & skills you need:
* High school diploma, or the equivalent experience.
* 1+ year of office experience.
* Strong communications and organizational skills.
* Meticulous attention to detail.
* Proficiency with computers, preferably Microsoft Word, Excel and/or automated accounting systems.
* Willingness to work a flexible schedule, including weekends.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Auto-Apply