Office manager jobs in Franconia, PA - 264 jobs

Exciting Career Opportunity: Office Manager - Home Services Compensation: $25/hour during 90-day training/probation; $60K base salary after completion Benefits: $250/month stipend (insurance/benefits), paid federal holidays Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue Job Type: Full-Time Industry: Home Services / Facilities Services / Consumer Services Why Join Us? BrightSide Clean Pros is hiring a high-performing Office Manager to own the front office for our growing home-service company. Formerly known as BrightSide Window Cleaning, our 2023 rebranding reflects our massive growth and commitment to excellence. You'll be responsible for customer communication, scheduling, follow-ups, and improving office systems - keeping the calendar full and operations running smoothly. If you've worked in a service business and love staying organized, communicating clearly, and keeping things moving all day, this role is for you. Your Role: What You'll Be Doing Answer inbound calls, texts, and emails from customers Provide quotes and turn inquiries into booked appointments Respond promptly and follow up with customers to ensure nothing falls through the cracks Manage the daily schedule and keep technicians fully booked Confirm appointments, handle reschedules, and coordinate timing Handle callbacks and customer concerns professionally Track leads and customer communication in our systems/CRM Help improve office systems and processes as we grow Minimum Requirements Office management / scheduling / customer service experience in a home-service business Strong phone and communication skills Organized, proactive, and dependable - stays busy without needing direction Comfortable discussing pricing and helping customers book the right service Excited to build systems and grow into a leadership role Compensation & Incentives Earnings: $25/hour during 90-day training/probation; $60K base salary after completion Benefits: $250/month stipend (insurance/benefits), paid federal holidays Bonuses: Monthly performance bonus based on revenue goals and key KPIs + additional incentive based on completed/collected revenue Schedule: Full-Time, Hybrid (Conshohocken, PA) Our Core Values (B.R.I.G.H.T.S.I.D.E.) BE RESPECTABLE: We carry ourselves with professionalism and honor. IMPRESSIVE: We strive to wow our customers and staff at a high level. GOAL ORIENTED: We are driven by results and constant improvement. HAPPY: We bring a positive, world-class attitude to every interaction. TIMELY: We value punctuality and efficiency. SINCERE: We are genuine in our commitment to excellence. IMPACTFUL: We aim to be a positive example in our community. DEPENDABLE: We show up and follow through for our clients and team. ETHICAL: We do what's right, even when no one is looking. Ready to Build Your Career While Making a Local Impact? This isn't just an office role-it's your opportunity to own the operations and customer experience for a growing brand. Join our team and take your career to the next level in a company that values organization, clear communication, and professional excellence. APPLY HERE! #OfficeManager #HomeServices #HiringConshohocken #HybridJobs #CleaningIndustry #AdministrativeLeadership #CustomerSuccess #SchedulingCoordinator #OfficeOperations #GrowthOpportunity #PennsylvaniaJobs #ServiceBusiness #WorkflowManagement #JobOpening #NowHiring

Concrete Strategies is seeking a detail-oriented and dependable Office Administrator to provide full-spectrum administrative support to our team. This role ensures smooth day-to-day operations in the office and plays a key part in keeping our internal processes organized and efficient. The ideal candidate thrives in a fast-paced, team-oriented environment and demonstrates a strong commitment to our company's core values: Safety, Passion, Integrity, Teamwork, Communication, and Continuous Improvement. Key Responsibilities General Office Administration Greet visitors, answer phones, and route communications to appropriate staff Maintain a clean, organized, and professional office environment Order and manage office supplies, equipment, and kitchen inventory Receive and distribute mail and deliveries Administrative Support Draft, proofread, and format documents such as letters, memos, reports, and meeting notes Schedule meetings, appointments, and conference calls for team members Support expense reporting, invoice processing, and petty cash reconciliation Manage electronic and physical filing systems, ensuring easy retrieval of documents Recordkeeping & Organization Maintain up-to-date contact lists, calendars, and internal directories Ensure proper documentation and archiving of administrative and personnel forms Assist with onboarding paperwork and orientation tasks for new hires Coordination & Internal Communication Distribute internal communications, newsletters, and announcements as directed Coordinate office events, meetings, and celebrations Liaise with facility services or IT support for office equipment issues Required Qualifications 2+ years of experience in an administrative or office support role Strong organizational and time management skills Excellent verbal and written communication abilities Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) Ability to handle confidential information with discretion Comfortable multitasking and working independently with minimal supervision Preferred Qualifications Experience in a construction, engineering, or field-based business environment Familiarity with expense reporting or office management software Associate's degree or administrative support certification preferred Core Values Alignment We are looking for a candidate who embodies Concrete Strategies' Core Values: Safety - Promotes a safe and secure office environment Passionate - Brings a positive attitude and energy to their work Integrity - Maintains trust and accountability in all tasks Teamwork - Works collaboratively and respectfully with all departments Communication - Demonstrates clear, courteous, and effective communication Continuous Improvement - Seeks ways to improve administrative systems and workflows

Our client is a nationally recognized pediatric healthcare and research institution dedicated to advancing child health through clinical care, innovation, and education. Based out of Philadelphia they are looking to hire an Office Coordinator on a Contract basis. Contract Duration: 3 Month Contract (Potential for extension or conversion) Role is Part time, schedule is Saturdays, Sundays and holidays Required Skills & Experience Basic knowledge of administrative and office management processes, procedures, principles and best practices Familiarity with medical terminology and protocols Familiarity with HIPAA regulations Basic proficiency with electronic medical record software (EPIC) Basic proficiency with word processing software (Microsoft Word) Basic proficiency with spreadsheet software (Microsoft Excel) Introductory proficiency with presentation software (Microsoft PowerPoint) Strong verbal and written communications Strong customer service skills Strong interpersonal skills Solid organizational skills Solid time management skills Basic conflict resolution skills Ability to maintain confidentiality and professionalism Ability to work independently within established guidelines Ability to collaborate with stakeholders at all levels Daily Responsibilities Answer telephones, route, and screen callers, take messages, and provide routine information to callers promptly and courteously. Assist with patient services including scheduling appointments, check outs, sending documentation and contacting appropriate stakeholders. Respond to inquiries and assist stakeholders according to procedures. Manage charts including to prepare, organize, file, retrieve, archive charts and maintain a detailed spreadsheet of charts for referral. File and retrieve documents including phone messages. Schedule and provide administrative support for meetings, interviews, committees, conferences and calendars including travel/lodging arrangements and catering. Oversee and order office supplies for the department. Other duties and administrative support projects as assigned. You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match with pre and post-tax options Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? * ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases. * Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California. * Work with a collaborative team with the ability to work across different areas of the company. * Ability to join a growing company with professional development opportunities. Position Summary The Uro Oncology Business Manager's main objective is to drive clinical conviction of Anktiva and achieve performance results within their territory. The role will focus on gaining breadth and depth of treatment adoption from the LUGPA clinics, Academic institutions, and IDN Hospitals who treat and manage early-stage bladder cancer patients within their territory. The Uro Oncology Business Manager will need to understand the unique market opportunities of their geography, including account affiliations and decision makers, prescriber influencers, and treatment pathways. Essential Functions Execute sales strategy to drive Anktiva's treatment adoption across all clinics and prescribers who treat and manage patients with approved indicators. Build trusting customer relationships and provide clear educational information to communicate efficacy results and define appropriate patient identification. Develop and maintain meaningful disease state knowledge and product expertise to provide value proposition to the customer. Analyze account performance, identify prescriber adoption barriers, and propose solutions to address barriers. Collaborate with ImmunityBio matrix partners to identify opportunities and/or change territory tactics. Accountable for the training of all relevant HCP's on Anktiva dosing, administration, and overall treatment expectations for all accounts within the territory. Utilize approved resources to educate and answer questions regarding reimbursement and contracting information. Appropriately utilize company approved marketing tools and resources to craft a targeted approach to manage accounts and geographic territory. Plan, lead, and execute speaker programs for the top providers and clinics within the territory. Represent product in a professional, compliant, and ethical manner. Complete all administration, reporting, and training tasks proficiently and on time. Perform other duties as assigned. Education & Experience Bachelor's degree with 6+ years in healthcare, pharmaceutical, biotech, or medical device companies required. 4+ years urological oncology/urology experience required Proven track record of success and experience in start-up biopharma and/or diagnostics company required Comprehension of the buy and build model preferred Must possess and maintain a current valid driver's license required Knowledge, Skills, & Abilities Communicate effectively with social/emotional/relational intelligence, both verbally and written, with team members, leadership, and customers. Create genuine relationships with customers based on integrity and trustworthiness. Ability to be a continual learner, open to innovative ideas and solutions while collaborating with cross-functional commercial members. Ability to gain consistent access and develop strong professional relationships with health care providers in community and hospital settings. Understand the complexities and subtleties of the urologic oncology marketplace and customer segments. Demonstrate strong business acumen, analytics, and account management skills. Effective prioritization, flexibility and change management abilities in a dynamic environment. Candidates will have integrity, be inclusive and collaborative. Working Environment / Physical Environment Remote The willingness and ability to travel overnight Requires driving a personal vehicle on behalf of the Company Must successfully complete a motor vehicle record check upon hire and annually thereafter Must maintain a standard form of automobile liability insurance that meets the company's required minimum coverage limits (currently $250,000/$500,000 bodily injury liability and $100,000 property damage liability), Must provide proof of insurance coverage that meets these requirements upon hire and annually thereafter This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $190,000 (entry-level qualifications) to $190,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options * Health and Financial Wellness Programs * Employer Assistance Program (EAP) * Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability * Healthcare and Dependent Care Flexible Spending Accounts * 401(k) Retirement Plan with Company Match * 529 Education Savings Program * Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks * Paid Time Off (PTO) includes: 11 Holidays * Exempt Employees are eligible for Unlimited PTO * Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day * We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

*Must have 3-5 years of Dental Management experience Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

The Admission Office Manager works as part of a team in a fast paced and customer service focused Admission Office. The Admission Office Manager is the initial point of contact for prospective Middle and Upper School families, and plays an essential role in welcoming new families to the school community. The Admission Office Manager maintains applicant files, updates records in the database and interfaces with other school constituencies such as student tour guides, current parents, and faculty / staff. ESSENTIAL OFFICE FUNCTIONS Communicating in a positive and timely manner with the families of prospective Middle and Upper School candidates on the phone, by email and in person, as applicable. Scheduling parent and student visits and answering questions as required to guide families through the admission process. Organizing host assignments and communicating with all relevant parties concerning applicant visitors to campus. Processing incoming Middle and Upper School applications in the database and recording detailed data in the appropriate data systems. Collating and dispensing admission records for decision committee meetings, scanning each file and sharing with appropriate parties. Managing correspondence, including word-processing documents, assembling and collating packets of materials, mail merging letters and emails, mailing and distributing outgoing correspondence, as directed. Assisting with preparation and logistical support for admission events such as Open Houses, Touring Tuesdays, and new parent events throughout the year. Working with the Business Office to disseminate contracts for both new and returning families. Organizing and Administering ISEE and SSAT Testing for Middle and Upper School applicants. Organizing and Administering Placement Testing for incoming Middle and Upper Schoolers. Monitoring general office supplies and order items as needed for LS, MS and US Admission functions. Ensuring the timely processing of invoices - monitoring to make sure charges are accurate. Reconciling the Office of Admission credit card on a monthly basis. Preparation and delivery of enrollment data and other analytics as requested. Assisting in the tuition assistance data collection process. Attending occasional evening and/or weekend events and fairs to promote school enrollment. Providing administrative support to the Director of Enrollment Management to include: handling incoming telephone calls and messages, and scheduling events/meetings as required. Other duties as assigned by the Director of Enrollment Management. Qualifications QUALIFICATIONS High School diploma or GED required. Associates or Bachelors degree preferred Statistics/Business/ Communications/English 2-5 years of prior secretarial, administrative, customer service or sales experience required in a busy and competitive environment. Previous experience in admission or independent schools a plus Excellent organizational, interpersonal and communication skills Excellent written and verbal skills Demonstrated ability to work as a member of a team and respond with flexibility to changing situations. Proficiency using Microsoft Office - in particular; Excel, Word, Publisher; Google applications, (Calendar and Docs )- and database software. Knowledge of BlackBaud and Clarity a plus. Comfort level with technology and data analytics. PHYSICAL DEMANDS AND WORKPLACE ENVIRONMENT Adequate mobility, dexterity, strength, and endurance to actively function in an office environment Ability to lift and carry objects weighing up to 30 lbs. Ability to sit for extended periods of time in front of a computer monitor Ability to regularly perform the repetitive movement of fingers and hands for keyboarding Ability to express or exchange ideas by means of the spoken and/ or written word Daily exposure to moderate noise level and interruption. The physical requirements and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SKILLS REQUIRED Interpersonal skills - good written and verbal communication to represent the school in a positive and professional way Telephone skills - ability to assimilate the needs of callers and answer their questions in a way that promotes applications to our school Ability to multi-task and reprioritize quickly while dealing with queries and questions in a calm and professional manner Good attention to detail and follow-up Knowledge of event planning Time management - ability to assess correctly the amount of time needed to complete projects and manage calendars accordingly

Job Description *Must have 3-5 years of Dental Management experience Pottstown Family & Cosmetic Dentistry is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!” Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate. Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together. Communication - Set clear expectations and feedback to our patients and team members. Growth - We strive to continuously improve and are goal oriented. We grow always in all ways. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties · Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. · Hire, supervise, train, evaluate work performance, and administer discipline for team members. · Maintain knowledge of industry practices, hotel markets and statistical data. · Possess knowledge of room rates, types and availability. · Maintain and ensure proper par levels of supplies and equipment. · Coordinate special events and promotions with other departments. · Resolve customer complaints or disputes. · Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board. · Responsible for property public area cleanliness and sanitation. · Authorized to extend complimentary services in accordance with the approved comp matrix. · Develop operating budgets and meet established goals. · Review and approve all OTA invoices. · Other duties as assigned by management. · May assist in assigning and inspecting cleanliness on the casino floor. Qualifications · Thorough understanding of hotel computer system. · Minimum 3 years supervisory experience and 5 years hotel experience · Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications. · Knowledge of hotel key system · Must be able to work in smoke filled environments. · Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Senior Office Manager Diamond Braces is seeking an experienced and driven Dental Senior Office Manager to oversee operations across multiple dental practice locations. In this leadership role, you will ensure that all practices under your supervision meet operational, financial, and clinical standards, driving exceptional patient experiences and strong business performance. Essential Functions: Oversee operations for multiple dental practice locations within the district. Ensure all locations operate efficiently and deliver exceptional patient care and customer service. Collaborate with practice managers and dental teams to achieve operational goals and compliance with clinical protocols. Develop, implement, and monitor key performance indicators (KPIs) across all locations to assess and drive practice performance. Provide actionable insights and regular reporting on KPIs to leadership, identifying areas for improvement and ensuring accountability. Analyze and manage practice P&L statements to drive revenue growth and profitability while maintaining high-quality patient care. Lead, coach, and mentor practice managers and staff to foster a culture of collaboration, continuous improvement, and professional development. Implement operational best practices, ensuring compliance with policies, procedures, and regulatory requirements. Collaborate with clinical leadership to support recruitment, onboarding, and retention of dental professionals. Drive initiatives to enhance patient satisfaction, operational excellence, and team engagement across all practices. Qualifications: Minimum of 5 years of experience working in Dental Service Organizations (DSOs), with a proven track record of managing multiple practice locations. Demonstrated experience in measuring and reporting KPIs for multi-site locations. Strong understanding of P&L statements, with the ability to identify trends, opportunities, and areas for improvement. Excellent leadership, communication, and interpersonal skills, with a collaborative approach to team management. Ability to work in a fast-paced, dynamic environment while prioritizing tasks and meeting deadlines. Associate or bachelor's degree in business, healthcare administration, or a related field. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Salary range starting at $75,000; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

The Hilton Garden Inn Newtown Square Radnor is currently hiring for the role of Front Office Manager. This position requires open availability (coverage majority 3pm-11pm) including weekends and holidays. The Front Office Manager primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping and maintenance staff when needed. The Front Office Manager will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Monitors Night Audit function to ensure hotel ledgers are balanced. In addition, will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description. DUTIES AND RESPONSIBILITIES (in summary, but not limited to): - Ensures Outstanding customer care at all times. - Maintains a friendly, professional, cheerful and courteous demeanor at all times. - Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency. - Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion. - Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. - Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service. - Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation. - Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. - Adheres to company credit limit policies. - Allocates rooms to expected arrivals after checking the guests preferences and special requests. - Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc. - Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner. - Cross checks all billing instructions are correctly updated. - Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures. - Participates in setting yield management strategies, marketing programs and rates. - Performs other duties as assigned, requested or deemed necessary by management. - Ensures Front desk log book and hotel log book is always updated and acted upon. - Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD. - Participates in hotel committees and task force assignments. - Assists all departments in servicing the guests especially during high volume periods. - Takes responsibility in the absence of the Hotel General Manager. - Produces hotel front desk schedules. - Participates in the budget and forecast reporting. - Ensures time and attendance policies and payroll are accurately reflected. - Attends meetings as required. - Ensures front desk supplies are stocked and computer equipment functioning properly. - Oversees the business center and ensures the area is clean and guest ready at all times.

The Front Office Manager for the Hyatt Place Hyatt House Allentown is responsible for directing and administering all Front Office operations, ensuring exceptional guest service and efficient registration processes, including check-in and check-out procedures. This role oversees room inventory and availability while implementing guest service standards and initiatives to enhance overall product quality and profitability. Additionally, the Front Office Manager manages budgeting and forecasting, enforces policies and procedures, and participates in meetings to drive departmental success. Strong leadership, organizational skills, and a commitment to guest satisfaction are essential for this position. Previous hotel and management experience required. Schedule varies and includes nights and weekends. Team Member Benefits: Medical, Dental and Vision Employer Paid Life Insurance Other Supplemental Benefits Employer Matched 401K Hotel Room Discounts across multiple brands Enhanced paid vacation, sick time and holiday pay Essential Job Functions: Direct and administer all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Interview, recruit, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards. Be aware of guest satisfaction scores and brand standards and work toward increasing departmental and overall guest satisfaction. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance. Assist with the property accounting functions including but not limited to Accounts payable and receivable, house bank audits, petty cash, and tax. Lead, develop and support associates to ensure they are performing in accordance with established standards and TKo core values. Answer inquiries pertaining to hotel policies and services and resolve guests' complaints and concerns. Prepare schedules based upon budget & occupancy, assigning duties to workers and scheduling shifts to cover staffing needs. Conducts performance evaluations that are timely and constructive. Handles discipline of team members as needed and in accordance of company policy. Monitor and maintain the front office systems and equipment to ensure optimum performance. Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies. Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events Run and complete daily reports, analyze data and make decisions based on data Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Perform other duties as requested by management. Resolve customer complaints, and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance. Qualifications Associate or Bachelor's degree in the hospitality field preferred. Two Years working as an Assistant General Manager, Front Office Manager and extensive knowledge of overall hotel operations. Opera PMS and Simphony POS experience preferred. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to provide outstanding customer service to internal and external guests. Must have knowledge of departmental operations. Must have knowledge of computers and training techniques. Maintain a professional appearance and manner at all times. Ability to exercise judgment in evaluating situations and in making sound decisions. Must have strong interpersonal skills and cordial behavior. Work schedule varies and may include working on holidays, weekends and alternate shifts as dictated by business and staffing levels. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. Excellent communication, organization, written and guest relations skills. Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines. Strong interpersonal skills and a can-do positive attitude. A true desire to satisfy the needs of others in a fast-paced environment. Refined verbal and written communication skills. Job descriptions and responsibilities are subject to change depending on business needs.

Wurzak Hotel Group is looking for a Front Office Manager at their HOME2 Suites Philadelphia Convention Center is a 248-room hotel, located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. The Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations and guest services. Essential Functions Train, cross-train, and retrain all front office personnel. Participate in the selection of front office personnel. Schedule the front office staff. Supervise workload during shifts. Evaluate the job performance of each front office employee. Maintain working relationships and communicate with all departments. Maintain master key control. Verify that accurate room status information is maintained and properly communicated. Resolve guest problems quickly, efficiently, and courteously. Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel. Review and complete credit limit report. Work within the allocated budget for the front office. Receive information from the previous shift manger and pass on pertinent details to the oncoming manager. Check cashiers in and out and verify banks and deposits at the end of each shift. Enforce all cash-handling, check-cashing, and credit policies. Conduct regularly scheduled meetings of front office personnel. Ensure strict adherence to the uniform policy. Uphold the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Monitor high balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Monitor all V.I.P. guests and requests. Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office logbook and guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Associate degree or equivalent experience. Two years of customer contact and supervisory experience in the hospitality industry. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

Compensation: Up to $75,000/Annually Children's Dental Health is seeking a highly organized, detail-oriented Operations Manager (OM) to lead the smooth and efficient operation of our pediatric dental office. As the OM, you will own administrative processes and financial oversight, ensure seamless office flow, and provide strong support to our clinical, provider, and administrative teams. This role is pivotal in creating a positive, high-performing environment that empowers our dental team to deliver exceptional patient care. The ideal candidate is a strategic thinker, strong communicator, and natural outcome owner who thrives on solving problems and driving operational excellence. Together with our dentists and clinical staff, you will bring your experience, leadership, and passion to maintain and elevate the exceptional dental experience our patients deserve. Location: Plymouth Meeting, PA Schedule: Monday-Friday 8am-5pm Responsibilities Own Scheduling Discipline: Maintain and optimize office schedules in full compliance with our company policies and procedures to maximize productivity. Enforce Policy Adherence: Implement and monitor company office policies, holding staff accountable for consistent compliance. Drive Financial Stewardship and Business Health: Manage office operations within budget guidelines, including revenue drivers, cost control for supplies, equipment upgrades, and resource allocation. Accelerate Growth Initiatives: Actively support marketing and promotional programs to increase new patient acquisition and strengthen community presence. Lead High-Performance Teams: Directly supervise office staff, providing proactive performance management through feedback, coaching, corrective actions, and formal appraisals. Foster Communication & Alignment: Conduct monthly office meetings, bi-weekly provider meetings, maintain documented minutes, and ensure follow ups are made. Promote Continuous Improvement: Identify operational gaps and implement solutions that enhance efficiency, patient experience, and team engagement. Drive Cross-Functional Collaboration: Partner with Revenue Cycle, Marketing, HR, and other support functions of Chord to align strategies, resolve challenges, and deliver seamless operational and patient experiences. Qualifications Minimum of three (3) years of experience in a management position, preferably in a dental or healthcare setting. Excellent organizational and communication skills with attention to detail. Ability to support doctors, employees, and patients as a leader of the operations team. Knowledge of dental/medical terminology and PMS software preferred. Experience using Microsoft Office Suite including Outlook, Teams, Excel and Word. Clearance through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member. #IND

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Assistant Dental Office Manager , which at Aspen Dental we call an Operations Lead, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full-time Salary: $18 - $20 / Hour PLUS 2 Different Incentive Opportunities -Report Card Bonus - Up to $300/ month -Quarterly bonus potential At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuing Education (CE) through TAG U How You'll Make a Difference As an Assistant Dental Office Manager, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an eight-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Work collaboratively with other members of the dental team to provide exceptional patient care Consult with patients on treatment options provided by the clinical team, verify insurance payment and collection ensure high-quality of care Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team Review data day to day to evaluate the impact on the practice Oversee scheduling and confirming patient appointments Verify insurance payment, collection, balance nightly deposits, and credit card processing Additional tasks assigned by the Manager Preferred Qualifications High school diploma or equivalent; college degree preferred Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds Demonstrate analytical thinking; place a premium on leveraging data Organized and detail-oriented Experience in sales

Job Description Who We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service-the 'AAA Experience.' We're committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you'll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients' lives. Dental Office Assistant Manager We are seeking a motivated and organized Dental Office Assistant Manager to join our growing practice. In this role, you'll work closely with the Office Manager and dental team to ensure smooth day-to-day operations and provide exceptional care to our patients. Essential Functions: Assist the Office Manager in overseeing daily office operations. Supervise administrative staff and clinical team members. Ensure a positive patient experience and handle concerns promptly. Coordinate patient scheduling, billing, and insurance verifications. Ensure the office complies with all relevant laws, regulations, and company policies, maintaining a high standard of practice. Assist in monitoring inventory and managing supply ordering. Generate and review performance reports to track key metrics. Ensure all patient and office records are maintained accurately and securely, in compliance with legal and regulatory requirements. Qualifications: One to two years of office management experience preferably in a dental setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in office management software and technology. Understanding of compliance and regulatory requirements in a healthcare setting. Commitment to continuous learning and professional development. Benefits: Highly competitive compensation. Health, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holidays. Performance-based bonus opportunities. Discounted orthodontic care for you and your family. Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Compensation: Pay range starting at $23.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

The Hilton Garden Inn Newtown Square Radnor is currently hiring for the role of Front Office Manager. This position requires open availability (coverage majority 3pm-11pm) including weekends and holidays. The Front Office Manager primarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and housekeeping and maintenance staff when needed. The Front Office Manager will act as a role model, sharing expertise and knowledge while continually inspiring the front desk associates. Is responsible for ensuring hotel charges are processed diligently to guest's accounts, invoices are accurate, billing instructions are verified, all necessary supporting bills and vouchers are attached for direct settlements. Monitors Night Audit function to ensure hotel ledgers are balanced. In addition, will ensure that all guests are satisfied when complaints arise. Guest Service is the number one focus in this role. If hired a detailed technical skills and service training document will be reviewed and a request will be made of the employee to sign and acknowledge technical and service training standards and expectations as well as a copy of this job description. DUTIES AND RESPONSIBILITIES (in summary, but not limited to): - Ensures Outstanding customer care at all times. - Maintains a friendly, professional, cheerful and courteous demeanor at all times. - Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency. - Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion. - Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. - Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service. - Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation. - Resolves customer issues, complaints and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. - Adheres to company credit limit policies. - Allocates rooms to expected arrivals after checking the guests preferences and special requests. - Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc. - Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner. - Cross checks all billing instructions are correctly updated. - Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by casino/hotel policies and procedures. - Participates in setting yield management strategies, marketing programs and rates. - Performs other duties as assigned, requested or deemed necessary by management. - Ensures Front desk log book and hotel log book is always updated and acted upon. - Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD. - Participates in hotel committees and task force assignments. - Assists all departments in servicing the guests especially during high volume periods. - Takes responsibility in the absence of the Hotel General Manager. - Produces hotel front desk schedules. - Participates in the budget and forecast reporting. - Ensures time and attendance policies and payroll are accurately reflected. - Attends meetings as required. - Ensures front desk supplies are stocked and computer equipment functioning properly. - Oversees the business center and ensures the area is clean and guest ready at all times.

Job Description Wurzak Hotel Group is looking for a Front Office Manager at their HOME2 Suites Philadelphia Convention Center is a 248-room hotel, located in downtown Philadelphia across from the Reading Terminal Market, steps away from the Philadelphia Convention Center. The Front Desk Manager will directly supervise all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations and guest services. Essential Functions Train, cross-train, and retrain all front office personnel. Participate in the selection of front office personnel. Schedule the front office staff. Supervise workload during shifts. Evaluate the job performance of each front office employee. Maintain working relationships and communicate with all departments. Maintain master key control. Verify that accurate room status information is maintained and properly communicated. Resolve guest problems quickly, efficiently, and courteously. Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel. Review and complete credit limit report. Work within the allocated budget for the front office. Receive information from the previous shift manger and pass on pertinent details to the oncoming manager. Check cashiers in and out and verify banks and deposits at the end of each shift. Enforce all cash-handling, check-cashing, and credit policies. Conduct regularly scheduled meetings of front office personnel. Ensure strict adherence to the uniform policy. Uphold the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Monitor high balance guests and take appropriate action. Ensure implementation of all hotel policies and house rules. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes. Prepare revenue and occupancy forecasting. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. Monitor all V.I.P. guests and requests. Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office logbook and guest feedback forms on a daily basis. Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. On time and at work when scheduled and in proper uniform. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Consistent professional and positive attitude and actions when communicating with guests and associates. Ensure maintenance problems are promptly reported through proper channels. Comply with all company policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager/supervisor before leaving work area for any reason. Attend department meetings as scheduled. Respond to guest requests, concerns and problems to ensure guest satisfaction. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken. Any other tasks/duties as requested by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Associate degree or equivalent experience. Two years of customer contact and supervisory experience in the hospitality industry. Our Perks Competitive Salary Paid Time Off Medical, Dental, Vision health insurance Robust supplemental insurance for Life, AD&D, Pets, legal and more Wellness programs for mental, physical, and financial wellness Hotel and travel discounts Generous retirement/401k benefits Education and professional development Who we are Wurzak Hotel Group (WHG) is a Philadelphia-based owner, developer, and operator of premium branded full-service, extended stay, and focus service hotels. WHG's core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long-term relationships with our guests. WHG has earned and maintains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation, tight focus on the operational details, and uncompromised guest satisfaction. Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the region's top hospitality companies. Find out more about us on our website or click here to visit our Linkedin page! WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zero-tolerance policy for workplace discrimination on the basis of someone's race, gender, disability, or any other basis protected under federal, state, or local laws. EEO m/f/d/h

Compensation: $70,000 - $75,000/ annually Children's Dental Health seeking a highly organized and detail-oriented Dental Office Operations Manager (DOO) to oversee the smooth functioning of our pediatric dental office. As the DOO you will maintain efficient administrative processes, coordinate patient care, and support the team. You will play a vital role in creating a positive and efficient work environment that enables our dental team to provide exceptional patient care. The ideal candidate can communicate with grace, is a creative problem solver, and is consistent. Together, with our experienced dentists and clinical staff, we want you to bring your passion, skills, and drive to help patients achieve beautiful smiles and better health while creating “wow” experiences at every visit! Location: Limerick, PA. Schedule: Monday -Thursday, 7:30 AM-5:30 PM. Responsibilities Ensure all office staff are arriving ready to work: on time and in proper uniform Maintain office schedules, following CDH policies and procedures Implement CDH office policies and ensure that all staff members are following CDH office policies Manage office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, etc. Increase and stimulate new patient growth by supporting marketing and promotional programs Directly supervise office teams and proactively manage their performance and development including but not limited to, performance feedback, corrective actions, and appraisals Hold monthly office meetings. Keep a running folder of the minutes for each meeting in the office along with a sign-in sheet. All minutes are required to be reviewed by all staff not present and sign off on them within 24 hours of reporting to work the next business day. Qualifications Minimum of three (3) years of experience in a management position, preferably in a dental office. Excellent organizational skills and attention to detail. Ability to work well with doctors, patients, employees and others. Knowledge of dental terminology and computer systems. Knowledge of Microsoft Office Suite including Outlook, Excel and Word. Cleared through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance What We Offer We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide: Medical and Vision Insurance: You're eligible starting the first month after you join. Dental Coverage: Enjoy this benefit with $0 premium. 401(k) Plan with Company Match: We help you plan for your future with our matching program. Generous Paid Time Off and Holidays: Take the time you need to relax and recharge. Employee Referral Program: Earn rewards for bringing talented individuals to our team. Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program. Pet Insurance: We understand the importance of furry family members too. Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role. Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options. Who We Are Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients - from infants to adolescents-in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member. #IND