Office manager jobs in Jeffersonville, IN - 47 jobs
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Onboard Shore Experience Manager
Victory Cruise Lines
Office manager job in New Albany, IN
Job Description
If you believe the best part of any journey happens when guests step off the ship and into unforgettable moments, this role was made for you. Victory Cruise Lines is seeking an energetic, polished, and people-obsessed Shore Experience Manager to lead the adventures that turn our Great Lakes voyages into lifelong memories. From charming harbor towns to iconic destinations, you'll navigate our guests through the experiences they will talk about long after they return home. As the onboard face of Victory's shore experiences, you'll be part host, part leader, part problem-solver, and full-time memory-maker. You'll ensure every excursion is seamless, safe, and spectacular - all while engaging guests daily, making announcements, answering questions, and embodying Victory's culture of Safety, Service Excellence, Teamwork, Integrity, Service Excellence, Innovation and Have Fun. If you thrive in a fast-paced, guest-forward environment and love being where the magic happens, welcome aboard!
This is a seasonal, day rate position for Victory Cruise Line's 2026 season.
Experience Coordination:
Ensure all experiences are planned, scheduled, and operated according to company guidelines, safety protocols, and guest satisfaction standards.
Guest Experience Management:
Serve as the main point of contact for guests regarding shore experiences, offering advice, recommendations, and resolving any issues or concerns.
Ensure that all experiences are operated in a manner that meets or exceeds guest expectations for quality, safety, and enjoyment.
Collect and analyze guest feedback on experiences to continuously improve offerings and services.
Make announcements on the Public Announcement system as required
Act as a social ambassador for the cruise, engaging with guests daily throughout the ship whether scheduled or unscheduled
Act as ambassador of Victory Cruise Lines, ensuring you provide accurate and up to date information about the cruise and the company
Operational Management:
Monitor experience logistics, including transportation, timing, and coordination with local service providers.
Ensure the timely departure and return of all experiences, managing any delays or issues that may arise.
Oversee the experience booking process, including pre-bookings, on-board sales, and ensuring accurate billing.
Any other tasks or duties assigned.
Safety and Compliance:
Ensure that all experiences comply with local regulations, safety standards, and company policies.
Conduct safety briefings for guests prior to experiences departures, ensuring all safety protocols are communicated and understood.
Conduct regular risk assessments of experience activities and locations to minimize safety hazards and provide recommendations for improvements.
Guest Experience Team Cross-Department Collaboration:
Work in collaboration with the Guest Experience Team, ship's operations, and hotel management teams to ensure smooth and efficient operations.
On sea days, assist in hosting events with the entertainment team.
Work as a unified Guest Experience Team to ensure a seamless guest journey.
Maintain an organized, clean Guest Experience office to ensure smooth collaboration with other team members.
Make every effort to assist all departments as time allows.
REQUIREMENTS & QUALIFICATIONS
Experience:
Minimum of 3-5 years of experience in a management role within the travel, tourism, or hospitality industry, with specific experience in shore experiences, tour operations, or event management.
Previous experience working in the cruise industry or with excursion operations is highly desirable.
Proven ability to manage and lead a team in a fast-paced, customer-facing environment.
Previous experience on the Great Lakes and Seaway is preferred, but not required.
Skills & Abilities:
Excellent leadership, organizational, and interpersonal skills.
Strong guest service orientation with the ability to manage expectations effectively.
Ability to multitask, prioritize, and solve problems quickly.
Strong communication skills, both verbal and written.
Demonstrated confidence and effectiveness in public speaking, including delivering daily announcements and presentations to large groups of guests
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with reservation systems or CRM software.
Knowledge of foreign languages is an asset, but not required.
Ability to work in a dynamic, fast-paced, and at times physically demanding environment.
Willingness to travel extensively, sometimes for extended periods, and work weekends and holidays as required.
Ability to lift up to 30 pounds and manage on-site experiences and activities.
Strong attention to detail and ability to work independently with minimal supervision.
Education:
High school diploma or equivalent required.
Additional certifications or training in tourism, hospitality, or customer service management is a plus.
*Additional requirements may be required depending on the physical needs of the role.
$58k-111k yearly est. 17d ago
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Customer Service Manager - In Office
The Mutters Agency
Office manager job in Charlestown, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 2d ago
Business Office Manager
Eaglecare LLC
Office manager job in Jeffersonville, IN
Business OfficeManager Opportunity at Hillcrest Village!
The Business OfficeManager provides leadership over the financial duties of the facility including accounts payable, accounts receivable, payroll, benefits administration and resident trust.
Skills Needed
Leadership: Guide, inspire, and support the office team to achieve high standards of accuracy, accountability and promote a positive and collaborative environment.
Attention to Detail: Accuracy in documentation, record keeping, data entry, financial reporting and billing.
Critical Thinking and Time Management: Address issues effectively by prioritizing tasks, meeting deadlines and managing multiple responsibilities.
Interpersonal Communication: Empathetic engagement with residents and families. Clear, effective communication with interdisciplinary teams. Conflict resolution and mediation skills.
Supportive Presence: Creating a comforting and engaging atmosphere for our residents.
Collaboration: Works with and promotes collaboration among departments, professionals, consultants, and organizations including government regulatory agencies.
Teamwork: The ability to work towards a common goal of excellent care for our residents.
Requirements:
High school diploma or general education degree (GED) required.
Strong passion for geriatric advocacy and commitment to senior care excellence.
Some college preferred.
One to three years nursing home accounting, business office accounting experience preferred.
Benefits and perks include:
Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more.
Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching.
Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more.
Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement.
Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards.
*Full-Time and Part-Time Benefits may vary, terms and conditions apply
About American Senior Communities
Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.
American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$49k-73k yearly est. 8d ago
Office Manager
Classic Collision 4.2
Office manager job in Crestwood, KY
Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity, and heart into every vehicle we repair and customer we serve.
Classic Collision offers competitive pay, benefits, and career advancement opportunities.
Please come and join our team!
Why Choose Classic Collision?
* Paid Weekly
* Continuous Training
* Supportive Team Culture
* Company match 401K
* Medical/Dental/Vision
* Paid Time Off - 6 Paid Holiday
* Rewarding Work
Responsibilities
* Work closely with the General Manager to create a team environment producing high-performance results.
* Provides all administrative support to a collision center
* Manage, train, motivate and monitor the performance of Receptionists and Customer Service Reps
* Provide direct reports with clear expectations and the necessary tools, training, and information to effectively perform their jobs.
* Ensure RO (repair orders) are balanced accurately, and Standard Operating Procedures (SOP) are being followed
* Provide accurate HR-related administration and recordkeeping for all center associates
* Maintains and keeps an open line of communication with parts vendors and parts coordinator to assist with parts returns and credits
* Maintain and balance AR (accounts receivables), AP (accounts payables), and deposit procedures within company standards
* Provides outstanding customer service to all internal and external customers
* Prepare and complete paperwork for the final customer packet prior to vehicle delivery
* Support General Manager with maintaining DRP (Direct Repair Programs) validates and reconciling final invoice
* Provide post repair plan communication including all vehicle status updates
* Perform other related duties as assigned
Qualifications
* Must be at least 18 years of age
* Must have High School Diploma or GED
* Associate's degree preferred or equivalent combination of education, experience, and training
* Minimum 4 to 6 years of customer service experience or administrative office assistant experience
* Automotive industry experience preferred
* CCC1 experience preferred
Requirements
* Customer-focused approach to troubleshooting, resolving problems, and ensuring repeat business
* Strong analytical and problem-solving skills
* Excellent written and verbal communication skills
* Proficient in Microsoft Office Suite
* Ability to adapt to a fast-paced environment
* Working estimating knowledge, including systems preferred
* Advanced knowledge of general officemanagement. A/P, A/R, Payroll, Etc.
Behaviors/Competencies
Integrity-Respect, and accountability at every level and in every interaction
Customer Service-Provide the highest level of customer service while building customer satisfaction and retention
Innovation-Develops and displays innovative approaches and ideas to our business
Teamwork-Contributes to building a positive team spirit. Supports everyone's efforts to succeed
Physical & Environmental
While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, and arms and move objects up to 20 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. In addition, abilities for assessing the accuracy, neatness, and thoroughness of the work assigned are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Classic Collision is an Equal Opportunity Employer
As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex, including pregnancy, sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.
Reasonable Accommodations
Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need reasonable accommodation to search for a job opening or submit an online application, please e-mail ******************************* or call *************. This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.
This job description is not a complete statement of all duties and responsibilities comprising the position.
$39k-73k yearly est. 2d ago
Front Office Manager | The Trail Hotel, Bardstown, KY
Graduate Hotels 4.1
Office manager job in Bardstown, KY
Schulte Companies is seeking an energetic, experienced, and hands on Front OfficeManager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations
Ensures recognition of employees is taking place across areas of responsibility.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures staff communicates effectively with the Housekeeping team.
Maintains productive relationship with Valet Parking provider.
Regularly reviews department budget to meet budgeted wages and general expenses.
Checks printed registration cards against information on arrival report and rectifies any discrepancies.
Ensures prompt and courteous service to guests.
Pre-registers guests according to standards.
Completes and monitors employee schedule.
Monitors VIP arrivals.
Keeps track of rooms to ensure accurate status and readiness for check-in.
Hires, coaches and disciplines direct reports.
Interacts positively and professionally with guests to resolve issues.
Acts as Manager on Duty as required.
Works nights, weekends, and holidays as necessary.
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front OfficeManager, etc.)
Minimum of High School education, post-high school education preferred
KNOWLEDGE, SKILLS AND ABILITIES
Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
In-depth knowledge of hotel Front Desk operations
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$43k-54k yearly est. 11h ago
Business Office Manager
Morning Pointe Senior Living 3.7
Office manager job in Frankfort, KY
As a Morning Pointe Business OfficeManager, you are entrusted with the responsibility of assisting our residents, families, coworkers, visitors, and all others; as well as demonstrating in all interactions, Morning Pointe Mission & Values. The primary purpose of your job position is to assist in the day-to-day accounting, payroll, and human resources functions of the Community in accordance with current acceptable accounting and cost reimbursement principles, payroll and human resources policy and procedures relating to the Community operations and is directed by the Executive Director. In this role, you will handle issues such as new hire orientation, benefits administration, payroll, maintain associate files and manage general accounting duties to include all aspects of accounts receivable, accounts payable, and entries for ADP/HRB. You are entrusted to provide innovative, responsible administrative functions with the creation and implementation of new ideas and concepts that continually improve systems and processes to achieve superior results.
Job Functions:
As Business OfficeManager, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. The position will supervise the Receptionist on all shifts and weekends. This does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this job description at any time, for any reason.
Education:
Must possess, as a minimum, a high-school diploma, or its equivalent. Two-year degree preferred.
Experience:
Must have, as a minimum, one (1) year experience in bookkeeping, accounting, payroll or Human Resources practices. Must have intermediate computer skills and knowledge. Sales or marketing experience a plus. Experience in health care accounting preferred but not required.
Minimum Qualifications:
* Excellent verbal, telephone, and written communication skills
* Proven skills working independently, and self-directed
* Perform essential receptionist and general office duties
* Experience in filing and organizing in an office setting
* Comfortable with the computer and programs such as WORD, EXCEL, and OUTLOOK
* Team player
* Hospitality orientation
* Ability to assist Executive Director with the handling of inquiry calls and tours
* Professional appearance and demeanor
* Ability to train and supervise receptionists
Specific Requirements:
* Must be able to read, write, speak, and understand the English language and possess good communication skills.
* Must possess the ability to make independent decisions when circumstances warrant such action.
* Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the public.
* Must be able to type 45 words per minute and use a 10-key calculator.
* Must possess the ability to work harmoniously with other personnel.
* Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc., that are necessary for providing sound accounting, payroll & human resources techniques.
* Must be able to understand and carry out written and oral instructions.
* Must have patience, tact, cheerful disposition, and enthusiasm, as well as be willing to handle residents, staff, and visitors based on whatever maturity level at which they are currently functioning.
* Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing accounting practices.
* Must be knowledgeable of computers, data entry/retrieval, output, etc.
* Must possess the ability to examine and verify financial documents and reports.
* Must be able to prepare financial and other records in a systematic, neat, and legible manner.
Work Hours:
* Hourly Non-Exempt Position: 40 hours per week as assigned, schedule will reflect needs of the Community. As a non-exempt hourly associate, you are required to report daily all time worked and all absences. When using the time clock system to record time and leave hours, any overtime worked must be pre-approved by your supervisor.
Essential Duties:
* Develop and maintain relationships with residents, families, associates, and guests.
* As a backup, handle inquiry calls and conduct tours within the community to assist with the sales process.
* Develop and maintain relationships with referral sources from a variety of settings.
* Assist in developing and implementing a marketing plan.
* Conduct tours within the community to assist with the sales process.
* Follow up and follow through on the sales process on any inquiry for the facility as backup for the Executive Director.
* Prepare reports to track data in a retrievable fashion.
* Analyze data to meet the adjusting needs of the community.
* Contribute as a positive team member.
* Assist in greeting callers and guests and other front desk duties.
* Clerical and administrative support services.
* Collect, monitor and prepare reports as needed for the Executive Director.
* Business office functions such as census reporting, payables, payroll, etc.
* Maintain files in accordance with state, federal and regional laws.
* Assist in Human Resource Function (background checks, drug screenings, E-verify, I-9, new hire orientation, benefits, OSHA logs, workers compensation, etc.) and the hiring process.
* Review of Swipe Clock and Payroll.
* Assist with Benefit management.
* Track expenditures on a weekly spend-down form.
* Assist with expense receipt reconciliations.
* Answer phones in a timely and professional manner.
* Assist residents and their families with questions and issues.
* Assist with the billing process.
* Assist with Accounts Receivable and Payable.
* Facilitate timely deposits of all checks/cash.
* Maintain an organized calendar of appointments and events for Executive Director.
* Assist with the Manager on Duty responsibilities.
* Assist supervisor in making sure property is always tour ready.
* Monitor the telephone on-hold message to ensure that it is playing and is seasonally correct.
* Additional responsibilities may be assigned by the supervisor as needed.
Physical and Sensory Requirements:
* The evacuation of residents during emergency situations.
* Meet general health requirements set forth by the policies of the organization, which may include a medical and physical examination.
* Frequent lifting, carrying, pushing, pulling, stooping, bending, turning, and stretching. Finger and hand dexterity required. Visual and hearing acuity essential. Ability to understand and carry out written and oral instructions necessary. Ability to perform basic mathematical computations required.
* Lifting: WEIGHT FREQUENCY OBJECTS
* 1-10 lbs. Constantly Paper, files, resident charts
* 11-20 lbs. Frequently Equipment and supplies
* 21-35 lbs. Constantly Equipment and supplies
* 36-50 lbs. Constantly Equipment and supplies
* WEIGHT FREQUENCY OBJECTS 1-10 lbs. Consistently
#FRKT
$41k-50k yearly est. 8d ago
Front Office, Title Services Manager
Cox Enterprises 4.4
Office manager job in Clarksville, IN
Company Cox Automotive - USA Job Family Group Business Operations Job Profile Manager, Business Services Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Compensation includes a base salary of $0.00 - $0.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description:
Responsibilities of Multiple Office Locations: Indianapolis, IN; Hamilton, OH; and Clarksville, IN.
Must live in one of the following states: Indiana and Ohio.
This position manages and coordinates general office activities, including office administration and staff, is responsible for the accuracy and efficiency of all sales records and documents, and assists customers with sales and service-related problems and questions.
Job Responsibilities:
* Manage daily administrative operations of the department including establishing work priorities, scheduling workforce, administering attendance policies, resolving problems, etc.
* Maintain and oversee sale day process and flow according to company policies.
* Develop and implement training methods to ensure all employees have essential job skills.
* Maximize office productivity through proficient use of appropriate software applications, and research and develop resources that create a timely and efficient workflow.
* Maintain and develop office staff by recruiting, selecting, orienting, training and supervising employees, and by providing educational opportunities. Counsel and discipline employees, as necessary. Plan, monitor and evaluate job performance, and conduct performance appraisals.
* Analyze and organize office operations and procedures such as approval of payroll time for office staff, filing systems, requisition of supplies, and other clerical services.
* Plan office layout, develop office budget, schedule expenditures, analyze variances and initiate cost reduction. Prepare activity and sales reports for management upon request.
* Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Supervise the servicing of office equipment and the ordering of office supplies.
* Maintain and monitor systems to process customer transactions according to established guidelines. Monitor and keep current with Department of Motor Vehicle laws and regulations.
* Coordinate activities of various clerical departments and employees and interact with other departments as necessary to ensure high quality of service to customers.
* Interact and coordinate with corporate when new procedures are needed, develop, and implement improvements in methods and systems to ensure the smooth flow of work and customer satisfaction.
* Interact and coordinate with the corporate to develop and administer proper procedures for floor plan payments.
* Ensure that all customer payments are processed on day of receipt for timely deposit.
* Work closely with Accounting and MFS Collections departments regarding customer payments and monitoring Working Cash Reports.
* Ensure all cash receipts are handled in accordance with IRS 8300 procedures.
* Administer and supervise all title processing for operating location transactions.
* Assist customers and employees in solving sales related issues.
* Actively work with other departments to create strong relationships and increase efficiencies.
* Supervise dealer registration office and title office as needed to ensure quality service to customers.
* Hire and supervise block clerks. Establish schedules to ensure appropriate coverage for sale day activities and volumes.
* Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
* Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
* Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
* Enforce all company policies and procedures related to employee and customer conduct.
* Partner with various market level support teams (i.e., Finance, HR, MFS, Recon, Safety, Security, Sales) to ensure effective and efficient operational processes that align with company objectives and strategies and high-quality customer service and support.
* Perform other duties as assigned.
Qualifications:
* Equivalent combination of education and work-related experience
* High School Diploma and 11 years of relevant experience in related field. ~OR~ Bachelor's Degree and 7 years of relevant experience in a related field and 1 year of experience in a leadership role ~OR~
* Master's Degree and 5 years of relevant experience in related field. ~OR~
* Ph.D and 2 years of relevant experience in related field.
* Automotive Title experience.
* 3- 5 years of officemanagement or supervisory experience.
* Ability to Travel
* Client Servicing
* Customer Service Focus
* Effective communication and interaction skills.
* Effective management, customer service, and organizational skills.
* Comprehensive knowledge of title & DMV laws and regulations.
* Experienced computer and software knowledge essential, including AS400.
* Ability to handle multiple tasks at one time.
* Ability to sit or stand for prolonged periods of time. Vision abilities required include close, distance, color, and depth perception.
* Knowledge of Microsoft Office, including Microsoft Word, Excel, and Outlook software.
Preferred:
* Certified Notary
* Prior Auction experience
Work Environment:
Fast paced, close quarters. Occasional exposure to fumes, odors, and weather conditions
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$35k-44k yearly est. Auto-Apply 12d ago
Front Office Manager | The Trail Hotel, Bardstown, KY
Schulte Hospitality Group 3.9
Office manager job in Bardstown, KY
Schulte Companies is seeking an energetic, experienced, and hands on Front OfficeManager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
* Monitors daily status of rooms, rates, discount rates and packages.
* Maintains current list of available rooms for walk situations.
* Coordinates blocking of rooms.
* Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations
* Ensures recognition of employees is taking place across areas of responsibility.
* Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
* Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
* Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
* Ensures staff communicates effectively with the Housekeeping team.
* Maintains productive relationship with Valet Parking provider.
* Regularly reviews department budget to meet budgeted wages and general expenses.
* Checks printed registration cards against information on arrival report and rectifies any discrepancies.
* Ensures prompt and courteous service to guests.
* Pre-registers guests according to standards.
* Completes and monitors employee schedule.
* Monitors VIP arrivals.
* Keeps track of rooms to ensure accurate status and readiness for check-in.
* Hires, coaches and disciplines direct reports.
* Interacts positively and professionally with guests to resolve issues.
* Acts as Manager on Duty as required.
* Works nights, weekends, and holidays as necessary.
* Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
* Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front OfficeManager, etc.)
* Minimum of High School education, post-high school education preferred
KNOWLEDGE, SKILLS AND ABILITIES
* Basic math skills
* Ability to communicate effectively verbally and in writing
* Strong leadership skills
* Ability to exceed expectations of guests and team members
* Excellent time management skills
* In-depth knowledge of hotel Front Desk operations
* The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
* Schulte Companies is an Equal Opportunity Employer.
$38k-50k yearly est. 6d ago
Office Manager
Puroclean 3.7
Office manager job in Georgetown, IN
Administrative Assistant Company and Culture: PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a 'One Team' mentality, perform all office administrative tasks related to customer calls, job management and tracking, scheduling of jobs, and customer satisfaction activities. Perform basic accounting duties relating to accounts receivable, accounts payable, payroll, and banking. Perform general office duties, such as drafting correspondence, filing, and creating reports. All administrative work is processed and documented accurately and timely. Customers, Centers of Influence, Production Team, Marketing Reps/Estimators, and the OfficeManager/Owner are communicated to in a timely and accurate manner. Customer satisfaction is maintained at a high level. Processing of accounts payable and receivables are current. All files and reports are maintained and provided as required. All administrative tasks are completed assigned. A PuroClean administrative assistant takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
* Address and manage customer needs and concerns, notify management and ownership as needed
* Answering calls, providing customer service and documenting messages
* Preparing and maintaining job documentation to brand standards
* Management of compliance documentation, business resume and national account programs
* Maintaining inventory of office supplies, cleaning products and all office related materials
* IT support, facilitating weekly computer backups, software upgrades and organization
* Supporting marketing efforts and continuing to grow personally and professionally in the business
Qualifications:
* Ability to communicate clearly and effectively with a genuine interest in people. Representing the brand with honesty, integrity, and professionalism
* Aptitude with handling customers, showing patience, empathy, and clarity of 'message'
* Skilled with organization, record keeping and close attention to detail
* Respect for safety and brand identity guidelines. Ability to present yourself professionally
* Talent in identifying and maximizing opportunities to build relationships with teammates, clients, and customers to create win-win situations and support the business.
Benefits:
* Learn and develop new professional skills in a fast-paced environment
* Serve your community in their time of need. 'Servant Based Leadership'
* Be a part of a winning team with the 'One Team' mentality. We serve together
* Competitive pay, benefits and flexible hours
* Additional benefits and perks based on performance and employers' policies
$29k-45k yearly est. 60d+ ago
Office Coordinator
Ivan Ware & Son Inc. 4.0
Office manager job in New Albany, IN
Job DescriptionDescription:
** This position is currently based in Louisville, KY. The company, and the position, will be relocating to New Albany, IN, in late summer 2026.**
WARE is one of the nation's largest and most expansive boiler rental, service, education, and training companies. A family-owned business founded in 1952, WARE has experienced continual growth for over 70 years. The company culture strongly rooted in service, growth and generosity sets it apart, with these core values serving as the foundation of the company's success.
We're seeking an Office Coordinator to serve as the first point of contact for the organization, greeting people with genuine hospitality and supporting day-to-day office needs with a helpful and positive approach. This role supports a well-functioning workplace by providing reception coverage, coordinating office supplies, supporting meetings and events, and maintaining relationships with office vendors. The Office Coordinator also maintains the organization's intranet, creates the company quarterly newsletter, and contributes to culture-building initiatives that enhance employee engagement and workplace connection.
Responsibilities:
Answer and direct phone calls professionally and promptly
Greet visitors and employees and manage front door access
Maintain a clean, organized, and professional reception area
Perform opening and closing office procedures to ensure daily readiness
Manage incoming and outgoing mail and deliveries
Order, manage, and organize snacks, office, cleaning, and printer supplies inventory; restock areas and shared spaces as needed
Maintain and support the organization's intranet by:
Setting up employee access
Coordinating content updates with subject-matter owners and ensuring information remains current
Assisting in creating simple visuals, templates, and graphics for postings
Continually monitoring content for accuracy; repairing broken links and replacing outdated content
Posting updates and announcements in a timely and accurate manner
Maintaining pages by updating links, contacts, and shared resource information
Formatting and publishing documents, forms, and policies
Troubleshooting basic user questions related to navigation and access; escalating issues as needed
Provide administrative support including copying, scanning, filing, and preparing documents
Perform data entry and maintain logs, spreadsheets, and internal trackers
Prepare documents in keeping with brand standards
Support departmental meeting requests, including catering orders, logistics, set-up, and supplies
Assist with culture-building events and employee engagement initiatives
Book travel arrangements, as requested
Assist with general office support requests as needed
Perform other duties as assigned
Details:
Full time, in-office, hourly position (Monday-Friday, 8am-5pm), $26-$28/hr
Paid vacation, PTO, and holidays
Health, dental, vision, life, and disability insurance
Christmas bonus
Opportunity for profit sharing
401(k) with company match
Requirements:
5+ years experience in an office environment in a front desk, administrative, coordinator, or LMS support role
Excellent customer service mindset and interpersonal/communication abilities
Strong relationship-building skills
Proficiency in Microsoft Office and computer/technology savvy
Ability to manage multiple priorities and maintain a professional presence
Experience coordinating meetings, catering, office events, and basic office purchasing
Comfortable learning new platforms and working with digital tools
Collaborative mindset with ability to communicate and work well with others
Ability to joyfully pivot and embrace change
$26-28 hourly 21d ago
Front Office Manager | The Trail Hotel, Bardstown, KY
Schulte Corporation 3.9
Office manager job in Bardstown, KY
Schulte Companies is seeking an energetic, experienced, and hands on Front OfficeManager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Monitors daily status of rooms, rates, discount rates and packages.
Maintains current list of available rooms for walk situations.
Coordinates blocking of rooms.
Acts as the "Service Champion" for the Front Office and creates a positive atmosphere for guest relations
Ensures recognition of employees is taking place across areas of responsibility.
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
Solicits employee feedback, utilizes an "open door" policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
Ensures staff communicates effectively with the Housekeeping team.
Maintains productive relationship with Valet Parking provider.
Regularly reviews department budget to meet budgeted wages and general expenses.
Checks printed registration cards against information on arrival report and rectifies any discrepancies.
Ensures prompt and courteous service to guests.
Pre-registers guests according to standards.
Completes and monitors employee schedule.
Monitors VIP arrivals.
Keeps track of rooms to ensure accurate status and readiness for check-in.
Hires, coaches and disciplines direct reports.
Interacts positively and professionally with guests to resolve issues.
Acts as Manager on Duty as required.
Works nights, weekends, and holidays as necessary.
Perform various other duties as assigned to meet business objectives
EDUCATION AND EXPERIENCE
Minimum of three (3) years in similar leadership role. (I.E. Front desk supervisor, Assistant Front OfficeManager, etc.)
Minimum of High School education, post-high school education preferred
KNOWLEDGE, SKILLS AND ABILITIES
Basic math skills
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
In-depth knowledge of hotel Front Desk operations
*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
*Schulte Companies
is an Equal Opportunity Employer.
$33k-40k yearly est. 11h ago
Office Manager
Complete Pediatrics and Specialty Care
Office manager job in New Albany, IN
Job DescriptionBenefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
We are seeking a Pediatric OfficeManager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
Maintain calendar of appointments and meetings
Design the office layout with efficiency and organization in mind
Collaborate with human resources to create, update, and maintain office procedures
Maintain office equipment in good working order with the assistance of the IT department
Pay and record invoices
Negotiate contracts and pricing with vendors and service providers
Maintain immunization inventory along with state guidelines
Qualifications
High school diploma/GED required, some college preferred
Previous experience as an OfficeManager or similar position preferred
Understanding of office equipment, systems, and procedures
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
$28k-43k yearly est. 23d ago
Office Manager
Two Maids-New Albany
Office manager job in New Albany, IN
Job DescriptionBenefits:
Company parties
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Bonus based on performance
Two Maids of New Albany and Lyndon
Full-Time | Salary: $37,000$42,500
Availability MondayFriday 7:30 AM - 5:30 PM
About the Role
Two Maids of New Albany is growing, and were looking for a strong, steady OfficeManager to help lead our team and take great care of our customers.
This is a people-focused, fast-moving role. Youll talk with customers on the phone, support our cleaning teams, and help keep the office running smoothly. You dont need to be a salesperson, but you do need to speak clearly, guide conversations, and help move things toward a solution or next step.
Some days are busy. Some conversations are tough. The right person stays calm, thinks clearly, and knows how to support both team members and customers with professionalism and care.
What Youll Do
Lead the office and support and field teams
Communicate with customers by phone and email, setting expectations and resolving concerns
Book cleans and follow up when needed
Identify trends and customer needs, build a sales pipeline in accordance with goals
Support business growth through relationships and community connections
Track goals, schedules, supplies, expenses and performance metrics
Supervise and lead staff, fostering a collaborative and motivated team environment
Oversee daily office operations, including scheduling support, payroll accuracy, and systems
May occasionally go into the field to train teams and assist with cleans
Why Youll Love It Here
Salary position ($37,000$42,500)
Bonus/Performance pay plan
Flexible hours and a family-oriented culture
Health, dental, vision, PTO offered
Gas reimbursement
Free snacks, office perks, recognition programs
Quarterly team celebrations and performance growth opportunities
What Were Looking For
Supervisory experience (5+ people, 1+ year)
Comfortable speaking with customers and team members on the phone
Strong communication, organization, and follow-through
Strong computer skills and comfort using multiple programs and applications
Experience with CRM and Payroll software is a plus
Able to manage multiple priorities in a busy environment
Reliable vehicle, valid drivers license, and insurance
Ability to pass a background check
High school diploma or GED
Who This Role Is
Not
For
This role may not be a good fit if you:
Prefer quiet, low-pressure workdays
Avoid phone calls or customer-facing conversations
Feel uncomfortable handling team or customer concerns
Become easily overwhelmed when things get busy
Our OfficeManager is the calm, steady presence for both customers and the team. Confidence, emotional awareness, and clear communication matter most.
About Two Maids
Two Maids is one of Inc. Magazines fastest-growing cleaning companies. We reward performance, promote from within, and give back through Cleaning for a Reason, providing free cleanings to families undergoing cancer treatment.
Ready to lead, support a team, and help a growing business shine? Apply today.
$37k-42.5k yearly 9d ago
Office Manager
Two Maids
Office manager job in New Albany, IN
Responsive recruiter Benefits:
Company parties
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Bonus based on performance
Two Maids of New Albany and Lyndon
Full-Time | Salary: $37,000-$42,500
Availability Monday-Friday 7:30 AM - 5:30 PM
About the Role
Two Maids of New Albany is growing, and we're looking for a strong, steady OfficeManager to help lead our team and take great care of our customers.
This is a people-focused, fast-moving role. You'll talk with customers on the phone, support our cleaning teams, and help keep the office running smoothly. You don't need to be a salesperson, but you do need to speak clearly, guide conversations, and help move things toward a solution or next step.
Some days are busy. Some conversations are tough. The right person stays calm, thinks clearly, and knows how to support both team members and customers with professionalism and care.
What You'll Do
Lead the office and support and field teams
Communicate with customers by phone and email, setting expectations and resolving concerns
Book cleans and follow up when needed
Identify trends and customer needs, build a sales pipeline in accordance with goals
Support business growth through relationships and community connections
Track goals, schedules, supplies, expenses and performance metrics
Supervise and lead staff, fostering a collaborative and motivated team environment
Oversee daily office operations, including scheduling support, payroll accuracy, and systems
May occasionally go into the field to train teams and assist with cleans
Why You'll Love It Here
Salary position ($37,000-$42,500)
Bonus/Performance pay plan
Flexible hours and a family-oriented culture
Health, dental, vision, PTO offered
Gas reimbursement
Free snacks, office perks, recognition programs
Quarterly team celebrations and performance growth opportunities
What We're Looking For
Supervisory experience (5+ people, 1+ year)
Comfortable speaking with customers and team members on the phone
Strong communication, organization, and follow-through
Strong computer skills and comfort using multiple programs and applications
Experience with CRM and Payroll software is a plus
Able to manage multiple priorities in a busy environment
Reliable vehicle, valid driver's license, and insurance
Ability to pass a background check
High school diploma or GED
Who This Role Is
Not
For This role may not be a good fit if you:
Prefer quiet, low-pressure workdays
Avoid phone calls or customer-facing conversations
Feel uncomfortable handling team or customer concerns
Become easily overwhelmed when things get busy
Our OfficeManager is the calm, steady presence for both customers and the team. Confidence, emotional awareness, and clear communication matter most.
About Two Maids
Two Maids is one of Inc. Magazine's fastest-growing cleaning companies. We reward performance, promote from within, and give back through Cleaning for a Reason, providing free cleanings to families undergoing cancer treatment.
Ready to lead, support a team, and help a growing business shine? Apply today. Compensation: $37,000.00 - $42,500.00 per year
Powered by Caring
At Two Maids, we search for creative ways to make life better and brighter. We cultivate an uplifting company culture, where every idea is heard, and every employee feels cared for and supported. We nurture and encourage our team, and everyone's role, regardless of their position, is to serve our customers. We build strong relationships and give back to our communities. Everything we do, from cleaning homes to mentoring each member of our workforce, is designed to empower people and enrich lives. This approach and our heart to serve is what separates us from every other home cleaning company in the industry.
$37k-42.5k yearly Auto-Apply 8d ago
Manager, Branch Office - Elizabethtown
Navy Federal 4.7
Office manager job in Elizabethtown, KY
To manage and direct all activities of a small/medium full service branch office operation by overseeing the efficient operation of the branch to ensure operational functions are completed and properly performed by branch staff.
Three years' experience in grade level 76 (or higher) or applicable external experience
Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience
Experience in leading and managingin diverse and complex operational environments
Advanced knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts
Advanced knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts
Advanced knowledge of functions relating to cash and ATM operations
Working knowledge of financial institution and lending practices, principles and regulations
Working knowledge of retail banking industry best practices
Experience in member/customer service operations
Experience in responding to requests regarding complex financial information/data
Experience in supervising and leading employees
Experience in training and developing staff
Exposure to developing/maintaining community and command relations
Ability to manage multiple priorities independently and/or in a team environment
Effective skill analyzing statistics and reports to determine business performance and trends
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Effective verbal and written communication skills
Effective word processing and spreadsheet software skills
Desired Qualifications
Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience
Working knowledge of Navy Federal products, services, programs, policies and procedures
Hours: Available Monday - Saturday: hours based on business needs.
Location: 4326 North Dixie Highway, Elizabethtown, Kentucky 42701 •
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Manage, direct and motivate the branch team to provide members the full range of Navy Federal Credit Union products and services including lending products and depository accounts such as checking, savings, certificate, IRA, revocable trust and estate accounts
Lead cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits
Manage staff to ensure vault opening, closing and balancing procedures are completed
Increase productivity of branch office by implementing relevant employee training, establishing team development goals and eliminating inefficiencies
Lead outside marketing and promotional activities for members and potential members through financial presentations, local events and realtor/trade shows and events
Oversee recruiting/selection, on-boarding and initial training of team members
Administer budget, purchasing, tracking and records retention for business expenses
Lead team to achieve and maintain product, service and business goals, including cross servicing of Navy Federal products and services
Promote member service excellence and lead team to deliver quality service
Liaise with other branches to support business growth and continuity of regional operations
Analyze reports and conduct trend analysis to optimize business performance
Analyze and solve problems without clear precedent
Ensure compliance with all security, safety and emergency preparedness procedures
Ensure compliance with all HR related policies, practices and procedures, such as timekeeping, recruiting, compensation, separations, leave usage, etc.
Ensure the team follows, complies with and regularly reviews all required policies, practices and procedures using established guidelines
Resolve employee concerns by ensuring employees receive mediation to resolve issues in somewhat difficult situations
Perform supervisory/managerial responsibilities:
Manage daily activities
Ensure adequate/skilled staffing; select employees
Establish performance goals and priorities
Prepare, conduct and review performance appraisals
Develop, mentor, and counsel staff
Provide input and/or prepare budget requirements for Annual Financial Plan (AFP)
Ensure section/branch goals and objectives align with division/department strategy
Ensure efficiency of operations
Perform other duties as assigned
$50k-63k yearly est. Auto-Apply 6d ago
Assistant Office Manager
Kona Ice 3.8
Office manager job in Shepherdsville, KY
Kona Ice ETOWN
We are looking for a go-getter who will be a cheerful addition to our office. This person needs to be a multitasker who is detail oriented, customer service driven, and able to build lasting relationships with customers.
Assistant OfficeManager Responsibilities:
Answer customer phone calls and emails
Provide pricing & book events
Schedule & confirm events
Assist owners with daily tasks
Prepare/deliver supplies as needed to trucks
Go out in trucks as needed to help with events
Help manage drivers/servers
Benefits:
Flexible schedule
FUN environment
Advancement opportunities
$28k-38k yearly est. 60d+ ago
Branch Administrator
Lily's Softwash
Office manager job in Sellersburg, IN
Benefits/Perks
Base pay
Monday through Friday work schedule
Company OverviewSoftWash Systems - Lily's SoftWash We provide excellent customer service, soft washing homes and businesses. Soft washing provides an alternative to pressure washing. We use water-based, biodegradable chemicals that emulsify dirt and grime, breaks down bugs nests, and cobwebs, as well as kills mold, mildew, algae, and bacteria, and sanitizes the surface we are cleaning. Soft washing uses only one-third the water of pressure washing, lasts four to six times longer, and doesn't erode the surface, as pressure washing often can. Job SummaryYou are the hub for all information storage and retrieval, ordering, inventory, payroll, AP and AR. Responsibilities
Can you gather and property communicate customer information for sales leads?
Can you make sure sales leads go to the proper Territory Managers?
Can you accurately maintain customer records in the company CRM?
Can you accurately maintain books in the company accounting software?
Can you open and close the office on time during regular work hours?
Can you accurately maintain the sales department scoreboards and accountability systems?
Do you take pride in the accuracy of the monthly financial statements, stats, and other reports?
Can you effectively onboard new employees explaining and demonstrating the company culture?
Can you accurately complete weekly payroll reports and process payroll?
Can you accurately complete scheduling of service work and dispatch crews to job sites?
Do you take pride in your meticulous daily filing of documents?
Process accounts receivable.
Process accounts payable.
Manage vendor relationships for the office.
Qualifications
Can you provide exceptional customer service to both internal and external customers?
Can you help plan, attend, and participate in company promotional or social events?
Do you provide excellent customer service on in-bound and out-bound phone calls?
Are you diligent in gathering customer information for sales leads?
Are you administratively organized?
Are you able to accurately communicate with company leadership, daily?
Do you have 1-3 years' experience maintaining books in accounting software?
Do you have 1-3 years' experience running daily, weekly, monthly, quarterly and annual reports and present them in a professional manner?
Do you like keeping score for the company to allow everyone to know actual vs goal for each person and department.
Are you able to lift and carry up to 4 lbs?
Compensation: $12.00 - $18.00 per hour
SoftWash Systems is a Mathew 25 company that actively seeks, nurtures and co brands with new and existing entrepreneurs to help them build soft washing businesses throughout the world.
$12-18 hourly Auto-Apply 60d+ ago
Office Manager - LaGrange
Stock Yards Bank & Trust 4.7
Office manager job in La Grange, KY
Job Title: OfficeManager FLSA Status: Exempt Department: Retail Hours of Operation: Varies by office location, Saturdays by rotation Manage team to achieve assigned goals though exceptional service and needs based selling. Oversee office operations while supervising and developing staff.
Organizational Duties and Responsibilities:
Supports the mission, vision and philosophy of the Bank. Complies willingly with all organizational policies and procedures.
Supports all functions that maintain compliance with regulatory agencies.
Essential Duties and Responsibilities:
Retain and expand current customer relationships
Open new accounts, perform account maintenance, process and close loans
Consultative Selling - Engage existing clients and prospects to uncover needs and offer solutions
Perform Service Associate duties as required, such as, processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture
Responsible for team building & motivation - Track results vs. goals, conduct weekly team meetings and coach employees
Supervise branch personnel - Responsible for performance appraisals, employee development, disciplinary actions and scheduling
Lead, exemplify and coach to 212º commitment to service
Assist with business development by preparing for and participating in business calling activities, networking, and community involvement.
Remain up to date with changes in bank operational policies and procedures to ensure staff compliance while making recommendations to improve efficiency
Other Functions:
Responsible for customer relations including complaints and inquiries
Responsible for office operational processes
Represent the bank at community functions
Other functions as required
Working Conditions:
May work in an office, at a desk in a branch lobby and/or at a teller station when needed
Minimum Job Requirements:
Education: High School Diploma or GED Equivalent required - BS/BA business related field preferred
Experience:
Graduate of Management Training Program or
3+ years of retail banking experience
1+ years of lending experience
Specific Skills:
Computer proficiency including Microsoft Word, Excel, Outlook, Etc.
Ability to work in team environment and motivate others
Proven supervisory experience helpful
Professional appearance and demeanor
Good communication skills - both written and verbal
Organizational skills and time management
Ability to adapt to a changing environment
Demonstrate active listening skills
Practical application of policies and procedures
Ability to coordinate actions in relation to the actions of others
Ability to foresee problems and develop solutions
Supervisory Responsibility: Will supervise and develop staff
Physical requirements:
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primarily sedentary work performed in an office environment
Ability to sit for extended periods of time while working at a computer
Frequent use of hands and fingers to operate a computer, keyboard, mouse, and other office equipment
Ability to speak clearly and hear well enough to communicate with clients, team members, and vendors via phone, video, and in person
Visual acuity sufficient to read computer screens, printed documents, and financial data
Occasional standing, walking, bending, or reaching
Ability to lift and carry up to 10-15 pounds occasionally (e.g., files, office supplies)
$42k-56k yearly est. 2d ago
Office Administrator
Caliber Holdings
Office manager job in Bardstown, KY
Service Center
Bardstown
Caliber Collision has an immediate job opening for an Office Administrator to perform all-purpose duties, which may include, but not limited to assisting with providing the front office teammates with the necessary tools, training and information to effectively perform their job, providing accurate and timely payroll and HR-related administration and recordkeeping for all center associates, maintain Accounts Receivables, Accounts Payable accounts and Cash Handling procedures to company standards, and provide a world class customer experience to all customers by ensuring center's consistent application of all Caliber Standard Operating Procedure's through ongoing training and monitoring.
BENEFITS OF JOINING THE CALIBER FAMILY
Benefits from day one: Immediately eligible for medical, dental and vision
Industry Comparable Pay - Paid weekly and eligible for overtime
Paid Vacation & Holidays - Can begin accruing day 1
Career growth opportunities - we promote from within!
A career for life: You'll gain hands-on experience within a production shop.
REQUIREMENTS:
2+ years of experience within a customer facing environment
1+ years of experience with Accounts Payable, Accounts Receivable and Payroll (Preferred)
Must have a valid driver's license and be eligible for coverage under our company insurance policy
ABILITES/SKILLS/KNOWLEDGE
Effective verbal and written communication skills
Ability to navigate multiple software systems, i.e., Microsoft Office Suite
Work through competing priorities and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Caliber is an Equal Opportunity Employer
$28k-37k yearly est. Auto-Apply 22d ago
Branch Administrator
Hornback Plumbing
Office manager job in Elizabethtown, KY
Do you want to make an impact on a quickly growing business? Do you want to feel your work is appreciated? Do you want to grow as a professional? Do you want to lead a winning team? Then, you've come to the right place. Hornback Plumbing is a fast-growing company driven by integrity and quality workmanship. We are looking to hire quality individuals who are eager to learn and improve their skills.
Summary:
The Branch Administrator provides administrative support to their branch including the General Manager, Branch Manager, Operations Manager, and field employees. This position acts as a liaison between Branch Support departments such as Accounting, Marketing, etc. and the local Branch.
Essential Job Duties:
• Performs general clerical and administrative tasks
• Completes general office duties including billing, filing, printing, and scanning documents
• Generates and distributes invoices to customers, ensuring accuracy and timely delivery.
• Reconciles customer accounts to ensure payments are properly applied and discrepancies are resolved.
• Monitoring accounts for overdue payments, contacting customers to arrange payment, and potentially
negotiating payment plans.
• Provides administrative support to branch leadership and field employees
• Supports field employees with service and installation schedules
• Informs management of “key customer issues” including dissatisfaction, perceived lack of response, etc.
• Maintains comprehensive and accurate records
• Supports daily, monthly, and quarterly branch deadlines
• Supports special projects and other documents in support of company objectives
Other Duties:
• Performs other duties as requested
Knowledge, Skills, & Abilities:
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills
• Ability to function well in a high-paced and at times stressful environment.
• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.
• Proactive, organized, detail-orientated self-starter
• Ability to clearly and effectively communicate ideas related to policies and procedures and provide guidance
to management and employees verbally and in writing
• Ability to manage time effectively and efficiently
• Ability to multi-task with minimal supervision
• Regular and reliable attendance
Our Rewards:
• 401(k) with fully vested company match
• Medical, Dental, and Vision insurance
• Health Savings and Flexible Spending accounts
• Variety of ancillary benefits
• Paid time off
• Professional development
• Employee discounts
• Schedule: M-F 8am-4:30 pm
• $15.00 per hour depending on skill level and experience.
Minimum Qualifications:
• High School Diploma or equivalent
• Experience with the following software applications: Mac OS, Microsoft Suite, or Google Suite
• Possess a valid driver's license
• Eligible to work in the U.S. without sponsorship
Preferred Qualifications (not required):
• Service Titan experience
Physical Demands:
• Ability to operate computer, phone and other office equipment as needed
• Ability to work effectively using a personal computer for long periods of time
• Ability to sit/stand at workstation for extended periods of time
• Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work
• Ability to perform the essential functions of the position with or without reasonable accommodation
Leap Service Partners, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
How much does an office manager earn in Jeffersonville, IN?
The average office manager in Jeffersonville, IN earns between $23,000 and $52,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Jeffersonville, IN
$35,000
What are the biggest employers of Office Managers in Jeffersonville, IN?
The biggest employers of Office Managers in Jeffersonville, IN are: