Office manager jobs in Key Largo, FL - 201 jobs

The Team Manager is the leader of the Patient Care Team and that member of the team whose function is to: supervise, evaluate and coordinate the various component members of the interdisciplinary team; assure continuity of care from admission to discharge or transfer to bereavement; serve as patient advocate and coordinator for other social service and health care providers in the community who are involved in the care of the team's patients; assume responsibility for the maintenance of patient records from intake through discharge or transfer to bereavement. Patient Care Services Directs all patient care services for the team, including volunteer and bereavement, and ensures that services are rendered as integrated components of the interdisciplinary plan of care. Reviews information on all pending patient admissions, all new admissions (assessments and history) and "alive" discharges to assure that eligibility and appropriateness criteria are met. Collaborates with both the team physician and the attending physician regarding palliative care measures for pain and symptom management. Assures complete and accurate data and documentation are available to make recertification decisions and further assures that those decisions are made on a timely basis. Reviews all imminent "alive" discharges to assure effective discharge planning. Monitors the type and level of team services provided (staffing, medications, HME, supplies, level of care changes to inpatient and continuous care, etc.) to assure that they are appropriate and responsive to patient/family needs and expectations. Manages the team schedule and assures coordination of services 24 hours a day, 7 days a week to all patients on the team. Facilitates team meeting, assuring interdisciplinary input into the update and revision of the plan of care in concert with the changing needs and expectations of the patient and family. Participates in on-call rotation. Staff Supervision and Management Interviews, selects, trains, supervises, evaluates and dismisses team staff in conjunction with the Patient Care Administrator Assures staff competence and performance levels through making field visits, evaluating documentation and providing team based in services on Vitas values, hospice principles and practices and specific team growth needs. Acts as a resource and mentor for staff re clinical issues, documentation, inter- and intra- team problem solving and appropriate customer service behavior Oversees staff and volunteer schedules, scheduling and territory assignments to assure that workload is distributed equitably and that all staff are able to meet overall productivity expectations. Reviews and approves payroll, assuring that employees have documented accurate time, mileage and additional expenses. Quality Improvement/Regulatory Compliance Monitors clinical records and all team activities to ensure that they are accurate, complete and meet required standards in accordance with VITAS policy and all regulatory bodies. Develops and implements performance improvement activities to respond to service issues and challenges and participates from time to time in program relating to quality and service improvement. Ensures that team completes proactive and other patient/family satisfaction surveys, and implements Quality Improvement measures and standards. Assists with surveys and requests from regulatory bodies and intermediaries as directed by local program. Performs substantive chart reviews to assure there is evidence that quality care is being delivered. Participates in the Outcomes Management and annual program review. Performs utilization review of continuous care and inpatient levels of care for all patients on team. Customer Service/Sales/Marketing Assures that problems/grievances/service failures experienced by individual patients/families or physicians/MCOs are addressed with team members, vendors, other VITAS departments, and are resolved promptly and satisfactorily. Analyzes customer service issues on team to identify causes and works with individual team members as well as entire team to improve performance. Personally speaks with patients/families and their attending physicians when patient is considering revocation to seek satisfactory solutions to avoid unnecessary revocation. Regularly visits LTC and Contract Bed facilities to assure care plan integration, customer satisfaction and to discuss criteria for determining appropriateness. Participates in providing inservices to customers along with other team members, Patient Care Administrators and other program staff. Participates in professional, voluntary or community service organizations Cost Containment Verifies/approves admitting IPOC diagnosis, treatments, staffing and supplies. Monitors utilization of resources by every patient to assure cost effective delivery of services. Controls and is accountable for productivity, labor and all related patient care costs with respect to budget. Approves all bills/invoices related to patient care services Professional Development Attends inservices, educational seminars and workshops. Develops and achieves professional growth goals and objectives. Participates as a mentor of newly hired Team Managers. QUALIFICATIONS Reliable transportation with appropriate license and insurance coverage for driver and passengers. Private telephone in home. Knowledge of the principles and practices of primary medical and nursing care, with at least a working knowledge of oncologic nursing and palliative care. Basic understanding of the interpersonal dynamics operative within the working relationships of an interdisciplinary health care team, and knowledge of the process of dying and bereavement. Working knowledge of VITAS information system (Vx) and the ability to utilize management reports. Two years successful supervisory experience or equivalent in a health care organization. EDUCATION * Bachelor's degree preferred. * Current and valid R.N. License to practice in the state where the VITAS program is located. SPECIAL INSTRUCTIONS TO CANDIDATE * EOE/AA M/F/D/V

Office / Practice Manager, Private Practice, Dermatology, Miami, Florida 90K Savvy Practice Manager needed to lead the team and oversee daily operations of a prestigious full service dermatology practice. Excellent opportunity for a “hands on” manager that enjoys working as the right-hand partner to the Medical Doctor. Wonderful team, excellent environment and great location! This is an ideal opportunity for a practice manager seeking to be part of a robust growing dermatology practice. Practice Manager must have dermatology office operations experience of 2 years. MOHS Micrographic Surgery (MMS) knowledge with ModMed hands on experience. Ability to oversee staff, patient flow, scheduling and maintaining both medical and non-medical office supply. Medical practice is welcoming, friendly in an upbeat positive space. Day time hours Mon- Friday. For additional details contact recruiter. Compensation up to 90K base depending on experience. Excellent PTO with 6 federal holidays. Medical benefits stipend with 401(k) with 4% match. Great opportunity for a manager who enjoys learning while in a robust growing phase of a private practice. Location Miami, Florida. Please send resume to Patty Puppo.

We are seeking an energetic, organized, and resourceful Office Manager who thrives in a dynamic, premium-brand environment. This bilingual (English/Spanish) Office Manager serves as the operational hub of our premium cigar company - ensuring the smooth, efficient, and professional management of daily business activities. This role blends administrative leadership with brand hospitality, maintaining an organized and service-oriented environment that reflects the quality of our products. Key Responsibilities Oversee general office operations, including scheduling, supplies management, vendor coordination, and facility upkeep. Serve as the first point of contact for internal and external stakeholders, ensuring communications reflect the sophistication and professionalism of our brand. Support executive leadership through travel logistics, meeting preparation, and document organization. Coordinate company events and client visits with attention to brand experience and detail. Support employee relations initiatives and foster a positive workplace culture through proactive engagement and conflict resolution. Prepare and file state-specific sales and tax reports, ensuring accuracy, timeliness, and full compliance with applicable regulations. Maintain operational policies, HR policies and systems to improve efficiency and streamline administrative workflows. Collaborate with HR service provider and Finance to administer medical and other fringe benefits, manage onboarding through offboarding, payroll support, expense tracking, and compliance documentation. Protect brand confidentiality and handle sensitive information with discretion. Update and maintain all necessary business licenses and registrations, ensuring timely renewals and accurate records in accordance with regulatory requirements. Track employee attendance and PTO balances, ensuring accurate recordkeeping and timely updates in alignment with company policies and compliance requirements. Qualifications and Skill Requirements 2+ years of experience in office management, administration, or executive support (preferably in consumer goods, hospitality, or cigars/spirits industries). Excellent organizational and multitasking skills with strong attention to detail. Strong organizational, communication, and interpersonal skills with a polished, professional demeanor. Proficiency with Microsoft Office Suite and business management tools (CRM, ERP, or project management software preferred). Ability to multitask and prioritize in a fast-paced, entrepreneurial environment. Salary Range $55,000 - $65,000 yearly Benefits Medical / Vision / Dental Retirement Employee Assistance Programs

is a three-month, contract to direct hire position Schedule: Monday through Friday 7:00-4:00 PM, in office in Medley, Florida Required Skills & Experience * Experience managing phone and email communications for an office. * Office event planning experience. * Experience with: Outlook, Word, Excel, and Concur. * Strong communication skills - written and verbal. * Planning and organizing, prioritizing tasks, multi-tasking, flexibility and able to change direction. Nice to Have Skills & Experience * Aviation industry experience. * International travel scheduling experience through Concur. Job Description Insight Global is hiring an Office Manager to be the front-desk point of contact for a 50-person organization in Medley, FL. This position will be fully onsite, Monday through Friday, 7:00-4:00 PM. Responsibilities include: * Support administrative tasks such as organizing meetings or events including catering, AV equipment, presentation materials * Prepare, print, and bind presentation books and documents * Manage facility, office supplies and kitchen office set up * Manage daily department operations, making quick and solid decisions, multi-tasking, attention to detail, adaptability, resilience and liaise with team members, co-workers and vendors * Provide data clerical support to the team, including managing data, organizing records, and performing clerical tasks. * Ensure the professional appearance of the office space by organizing and tidying up common areas, ensuring cleanliness, and implementing aesthetic improvements. * Ensure office equipment is maintained to ensure good operating condition * Assist with international travel scheduling through Concur.

Location: Miami, FL (Brickell) | Full-time | On-site Salary: $45,000 base + 10% Performance Bonus + Benefits Lumicity is a dynamic division of G2V Recruitment, specializing in cutting-edge markets across Tech, Energy, Engineering, and Life Sciences. As part of a globally recognized recruitment group with offices across the US, UK, and Europe, Lumicity is in an exciting period of growth in both revenue and headcount. We are seeking a detail-oriented and proactive Office Administrator to join our Miami office, located in Brickell! This role is instrumental in maintaining operational excellence and a professional office environment, while also supporting the broader success of our national business. This is an exciting opportunity for a motivated professional who thrives in a fast-paced setting and is looking to grow within a dynamic, people-first organization. Key Responsibilities: Office Administration & Operations Serve as the first point of contact for visitors and staff, ensuring a welcoming and professional atmosphere. Oversee day-to-day office operations, including supply management, mail distribution, and vendor coordination. Maintain a clean, organized, and well-equipped workspace that reflects Lumicity's brand and values. Support the planning and execution of internal events, team-building activities, and client-facing functions. Assist with marketing initiatives and social media coordination in collaboration with internal stakeholders. Provide administrative support to the Director and Operations Manager, as needed. Contractor Care & Compliance Manage contractor onboarding, including W2 and C2C compliance in partnership with payroll providers. Draft, distribute, and track client and candidate contracts; ensure timely uploads to Bullhorn. Administer timesheets, background checks, and contract extensions. Monitor contractor end dates and proactively support consultants with renewal processes. Maintain accurate and up-to-date contractor records in the CRM. Act as a liaison between contractors and the sales team, delivering consistent high-quality service throughout the contractor lifecycle. About You You'll thrive in this role if you bring: Proven experience in office administration or operations support, preferably in a fast-paced, client-focused environment. Strong interpersonal and communication skills with a professional and approachable demeanour. Highly organized, detail-oriented, and capable of managing multiple priorities simultaneously. Proficiency in Microsoft Office Suite; experience with CRM systems (e.g., Bullhorn) is a plus. Demonstrated ability to work independently and collaboratively across teams and time zones. A proactive mindset with a commitment to continuous improvement and service excellence. Ability to work independently and collaboratively across teams and time zones. Why Join Lumicity? Be an important part of a fun, young workforce within a globally recognized recruitment firm. You'll be the main coordinator in organizing and executing company events and celebrations. Work in a vibrant and energetic office with direct access to leadership and cross-functional teams. Join a supportive, high-energy culture that values initiative, collaboration, and career development. Gain exposure to multiple business functions and play a key role in shaping operational success across the US. If you are a driven professional who enjoys being at the center of a thriving team and is eager to grow with a forward-thinking organization, we'd love to speak with you!

Restaurant Operations Assistant: Part Time: Approx 16 hours a week. Availability Requirements: Monday Availability Required (6-8 hrs) Tuesday Availability Required (3-6 hrs) Thursday or Friday Flexible to choose (3-6 hrs) Overview: Catch Miami Beach is looking for a talented Restaurant Operations Assistant who has experience. We are looking for a team member who is passionate about hospitality and is task orientated. Prior restaurant management experience is a plus! Responsibilities: The Operations Assistant is a very important role in the restaurant where you are expected to support the Chef and Management Teams with administrative tasks. You will be responsible for payroll, invoicing, daily sales reconciliation, and other similar assignments. Beyond that, you are expected to use your skill, knowledge, and personality to provide a great work environment for our employees. Qualifications: · Have 1-2 years of Operations Assistant experience in a high volume, fine dining establishment · Are organized and proficient at multitasking · Are a reliable, flexible team player willing to learn and adapt to new situations · Have strong verbal communication skills · Are committed to perfection and have a genuine passion for hospitality · Thrive in a fast-paced environment and work well under pressure

The ideal candidate will be responsible for providing administrative support to ensure efficient operation of the office. From scheduling client meetings, to communicating between departments, you will be responsible for completing multi-level tasks in a professional and timely manner. Responsibilities Manage Owners calendars and schedule. Support office and management with day to day activities. Support the bookings and operations team with tasks such as assigning events, maintaining photographers and videographers calendars and client follow ups Assist with follow up for videos and photos with internal and external clients Assist in handling office requests for dial-ins, conference rooms, travel requests, etc. · Coordinates the involvement of internal personnel, including support, service and management resources to reach objectives, trouble-shoot issues and meet customers' expectations Qualifications Proficiency in Google Workspace (Docs, Sheets, etc.) Excellent written and verbal communication skills Ability to multi-task, organize, and prioritize work Bachelor's degree Well organized with an aptitude in problem-solving

Swiss Re is seeking an experienced and highly engaged Office & Operations/Facilities Manager to oversee five key locations-Miami, Alpharetta, Washington, D.C., Lansdale (PA), and Midlothian (VA). This role is ideal for a dynamic professional who excels at building strong relationships, driving operational excellence, and delivering exceptional workplace experiences. This person must be based in Miami, Florida. About the Team: This role is a part of the Corporate Real Estate & Services (CRES) Americas team. You will partner closely with the Head of CRES East Region and local business leaders to manage facility operations, guide capital and infrastructure projects, and foster a culture of continuous improvement across multiple sites. The CRES team is responsible for leading and managing third-party vendors and contractors - while representing Swiss Re with professionalism and confidence. About the Role: Stakeholder & Workplace Experience * Serve as the primary point of contact for employees, executives, stakeholders, and tenants across all five locations. * Build strong relationships with site leads and local business leaders to proactively address needs and provide best-in-class customer service. * Coordinate onsite events, conferences, and large-scale meetings in partnership with the Events Management Team. Facility Operations & Project Management * Oversee day-to-day facility operations in Miami and Alpharetta, with governance oversight for the Washington, D.C., Lansdale, and Midlothian offices. * Manage building maintenance, infrastructure, and all MEP systems (HVAC, lighting controls, plumbing, etc.). * Partner with Head CRES East Region to lead construction, renovation, and fit-out projects, ensuring alignment with timelines, scope, and budget. * Administer Integrated Workplace Management Systems (IWMS) including space allocation, office moves, onboarding/offboarding changes, lease data, and asset maintenance. Financial Management * Own budgeting, forecasting, and monitoring of all associated office expenses and investments. * Process and review invoices, manage office supply inventory, and ensure adherence to annual budgets and savings goals. * Prepare financial and business reports for the Head of CRES East Region. Vendor & Contract Management * Oversee external vendors and contractors, ensuring alignment with SLAs, KPIs, and contract requirements. * Partner with Procurement to ensure all contracts comply with Swiss Re standards. * Direct and evaluate the work of external staff (3 team members). Risk, Safety & Compliance * Manage site-level risk by identifying, assessing, and documenting risks; completing all required reports accurately and on schedule; providing clear risk-control assessments; and ensuring effective response and resolution of incidents or unexpected operational events. * Lead Business Continuity Planning for the sites, including documentation, training, and annual safety/security reviews. * Maintain a strong understanding of corporate office leases and ensure compliance with all lease provisions. About You: * Fluency in Spanish required. (Need to be English speaking and Spanish speaking) * Bachelor's degree or a minimum of 10 years of real estate and facility management experience in a global, highly professional environment. * Proven project management experience, including construction and fit-out oversight. * Demonstrated ability to build trusted client and stakeholder relationships and deliver practical solutions. * Strong knowledge of lease language and property standards. * Exceptional verbal and written communication skills; ability to present to stakeholders and senior leadership. * Advanced proficiency with MS Outlook, Word, Excel, PowerPoint, and Teams. * Experience with Integrated Workplace Management Systems (IWMS). * Strong networking and negotiation skills; comfortable engaging with new stakeholders at all levels. * Swiss Re supports flexible working arrangements; however, due to the relationship-driven and operational nature of this role, consistent on-site presence is essential. This role is based in Miami, Florida. The estimated base salary range for this position is $80,000 to $120,000. The specific salary offered for any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation. About Swiss Re Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability. If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience. Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled. During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed. Keywords: Reference Code: 136176 Nearest Major Market: Miami Job Segment: Facilities, Operations Manager, Compliance, Risk Management, Operations, Legal, Finance

Job DescriptionBenefits: Flexible schedule Free uniforms Training & development Opportunity for Medical Office Manager for busy primary care medical center. The applicant must be bilingual English and Spanish have two years as a medical office manager. Candidates must be willing to supervise other offices of the medical center.

Job Description Front Office Manager / Treatment Coordinator We are seeking a confident, patient-focused Front Office Manager & Treatment Coordinator with proven sales experience in a dental clinic to join our growing practice. Experience in a med spa environment is a strong plus. This role is ideal for someone who excels at building trust, presenting treatment plans, and driving case acceptance while supporting a high-performing clinical team. What You'll Do Present treatment plans with clarity and confidence, building trust and demonstrating value to patients Guide patients through complex treatment options, answer questions, and create affordable financial arrangements Actively drive treatment acceptance using consultative sales skills Participate in daily morning huddles, sharing key patient insights and same-day treatment opportunities Maintain accurate and detailed patient records, ensuring all signed treatment plans are properly scanned and documented Schedule appointments strategically to maximize provider time and office productivity Conduct follow-ups for unscheduled treatment plans and deliver monthly progress and production reports Foster teamwork, communication, and operational excellence across the practice What We're Looking For Required: Sales experience in a dental clinic with a strong track record of treatment acceptance Plus: Experience in a med spa or aesthetic practice Strong knowledge of dental procedures and terminology Exceptional communication, presentation, and relationship-building skills Professionalism, integrity, reliability, and attention to detail Leadership mindset with the ability to motivate patients and team members Why Join Us Competitive hourly pay: $22.00 - $28.00 per hour, based on experience Supportive, patient-centered, and collaborative work environment Opportunities for career growth and professional development No weekends - enjoy a healthy work-life balance Job Details Job Type: Full-time Schedule: 8-hour shifts Monday to Friday No weekends Benefits Dental insurance Employee discounts Paid time off & paid sick time Flexible schedule Free parking Paid training & on-the-job training Professional development assistance Opportunities for advancement Experience Requirements Dental treatment planning: 2+ years (Required) Dental terminology: 3+ years (Required) Open Dental software: 1+ year (Preferred) Dental sales experience: Required (2 years) Language English (Required) Spanish (Preferred) Location Miami, FL 33132 Ability to commute: Required Work location: In person

Hampton Inn Coconut Grove hotel is looking for a customer-focused, energetic leader who is ready to take their career to the next level as our new Front Office Manager. In this role, you'll have the ability to lead and grow our front desk operations by training, coaching, and mentoring the front desk staff enabling them to provide outstanding guest experiences. If you thrive on connecting with people, making an impact while enjoying a competitive salary and benefits package, we want to talk to you. About Us At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. PASSIONATE - Passionate with the spirit to serve. EXCELLENCE - Committed to excellence that inspires results. ADAPTABLE - Adjust, adapt, and overcome. COMMUNITY - Creators of a collaborative community invested in growth. HUMBLE - Humble, trustworthy, and transparent. They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. What you'll do Lead the daily operations of the front desk by empowering all front desk staff to provide all guests with a superior check-in/check-out experience and that all guests' needs are met with friendly and efficient service. Act as a problem solver for our guests providing win/win solutions and empower the front desk staff to do the same. Implement and maintain processes and procedures that meet or exceed hotel guest satisfaction measures. Ensure all front desk staff are trained in all front desk operations, hotel policies, brand requirements, and customer service standards. Recruit, mentor, train, and support all front desk staff enabling them to perform at their best. Provide regular development opportunities for front desk staff to improve our leadership pipeline. Oversee the financial control procedures for cash, vouchers, inventories, and receivables. Produce accurate financial reports in a timely manner. Ensure personnel files are accurate and comply with both local and federal laws and regulations. Why Hampton Inn Coconut Grove Miami hotel: Competitive Salary: We believe in recognizing and rewarding our team members for their hard work. Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day! Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career! Medical Benefits coverage. Paid holidays and vacation time. 401k Retirement Plan. EDUCATION AND EXPERIENCE Familiarity with hotel operations, including check-in/check-out procedures, room allocations, billing processes, and general hotel policies preferred. 1-2 years of customer service leadership preferred. Exceptional verbal and written communication skills. Ability to handle various responsibilities simultaneously, such as answering phone calls, managing guest requests, and coordinating with other departments. Ability to cultivate a productive team that embodies PEACH. Ability to work in a fast-paced, dynamic environment. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate various departments of the organization's physical premises. TRAVEL: Less than 5% AFFIRMATIVE ACTION/EEO STATEMENT: Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. ADDITIONAL INFORMATION: This in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description . Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

We are seeking a dedicated and highly organized Front Office Manager to join our vibrant team at AC Miami - Brickell. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service. As the Front Office Manager, you will oversee the front desk operations, ensuring a seamless and welcoming experience for all guests. Key Responsibilities: Direct daily front office operations, ensuring efficient check-in/check-out processes and customer-oriented service. Lead, train, and motivate the front office team (e.g., Guest Service Agents, Concierge, Bell Staff) to uphold brand (Marriott) and hotel standards of excellence. Develop and maintain strong relationships with guests to ensure a positive and memorable guest experience. Collaborate with housekeeping, maintenance, and other departments to ensure guest requests and operational enhancements are efficiently addressed. Handle guest inquiries, requests, and escalated complaints promptly and effectively to maximize guest satisfaction and loyalty. Monitor and evaluate staff performance, providing constructive feedback and professional development opportunities. Manage scheduling and staffing needs to optimize service quality while effectively managing labor costs. Oversee reservation procedures, room allocations, and revenue strategies to optimize occupancy and average daily rate (ADR). Assist with the preparation of departmental budgets, forecasting, and financial planning, ensuring operations remain within set guidelines. Ensure compliance with all health, safety, security, and hotel policies and standard operating procedures (SOPs). Maintain accurate guest records, billing, and financial transaction procedures. Qualifications: Experience: Proven experience (typically 3+ years) as a Front Office Manager, Assistant Front Office Manager, or similar supervisory role within the hospitality industry. Marriott brands experience a significant plus. Education: Bachelor's degree in hospitality management, Business, or a related field preferred. Technical Proficiency: Proficiency in Property Management Systems (PMS) such as Opera, Lightspeed, or a similar platform, and standard office software (e.g., Microsoft Office Suite). Leadership: Strong leadership, coaching, and team-building skills with the ability to inspire a diverse team. Communication: Exceptional verbal and written communication skills for interacting with guests, staff, and management. Problem-Solving: Proven ability to resolve complex guest issues calmly and effectively in a fast-paced environment. Availability: Must be flexible to work various shifts, including nights, weekends, and holidays, as needed for a 24/7 operation. Benefits: - Competitive salary with opportunities for professional growth and development. - Comprehensive health, dental, and vision insurance. - 401(k) retirement plan with employer match. - Paid time off. - Employee discounts on hotel stays and dining. Join our team at AC Miami - Brickell and contribute to creating memorable experiences for our guests while enhancing your career in the hospitality industry. Apply today to become an integral part of our dynamic and guest-focused team!

SpringHill Suites Medical Center in Miami is seeking a dynamic and highly organized Front Office Manager, with Marriott experience to lead our front office team. As a key member of our hotel's management team, you will play a pivotal role in ensuring exceptional guest experiences and efficient front office operations. Key Responsibilities: - Oversee daily front office operations, including check-in, check-out, reservations, and guest services. - Lead, train, and develop the front desk team to ensure high levels of customer service and satisfaction. - Implement and maintain efficient processes and procedures to enhance guest experience and operational efficiency. - Address and resolve guest inquiries, complaints, and feedback in a professional and timely manner. - Collaborate with other departments to ensure seamless communication and coordination. - Prepare and manage front office budgets, ensuring adherence to financial goals and objectives. - Monitor and analyze guest satisfaction and service quality metrics to drive continuous improvement. - Ensure compliance with hotel policies, procedures, and safety standards. - Ensure ALL Marriott trainings, standards, protocols are followed. Qualifications: Proven experience in front office operations or hotel management, preferably in a supervisory role. Strong leadership and interpersonal skills with the ability to motivate and guide a team. Exceptional organizational and multitasking abilities. Excellent communication skills, both written and verbal. Proficient in hotel management software and Microsoft Office Suite; knowledge of the Marriott FOSSE system is preferred. Adept at problem-solving and handling difficult situations with tact and professionalism. A degree in Hospitality Management or a related field is preferred but not required. Benefits: - Competitive salary and performance-based bonuses. - Comprehensive benefits package, including health, dental, and vision insurance. - Employee discounts on hotel stays and services. - Opportunities for career development and advancement within the Marriott International network. - Supportive and collaborative work environment. If you are a passionate hospitality professional with a commitment to excellence and a desire to lead a team that makes a difference, we invite you to apply for the Front Office Manager position at SpringHill Suites Medical Center in Miami. Join us in creating memorable experiences for our guests while driving the success of our front office operations.

Concord Hospitality is seeking a Front Office Manager to lead our guest services team. This leadership role is responsible for ensuring superior guest satisfaction, upholding product quality standards, and managing front desk operations according to brand standards. The ideal candidate is a hands-on leader who creates a welcoming atmosphere for guests and inspires their team to deliver exceptional service. As a Concord Leader you will be responsible to: · Inspire greatness in your team. · Encourage and support team members to reach their full potential. · Create a work environment that is a Great Place to Work for all. · Lead with integrity, transparency, respect, and professionalism. · Care for your team and their families. Key Responsibilities: • Maintain guest service as the driving philosophy of the hotel, ensuring every guest leaves satisfied • Train, motivate, and empower front desk staff to deliver responsive and professional guest assistance • Oversee all front desk operations, including check-in/check-out, telephone procedures, hotel amenities, and system use • Act as Manager on Duty, supporting hotel-wide operations when required • Partner with the General Manager and Sales team to generate business opportunities, set rate codes, and manage rooming lists • Assist with Revenue Management functions and actively participate in revenue calls with corporate and brand teams • Produce accurate financial reports in a timely manner • Manage HR functions for front desk staff including recruiting, hiring, training, evaluations, and retention efforts • Ensure compliance with personnel policies, labor regulations, health and safety codes, and key control procedures • Conduct property inspections and oversee preventive maintenance and deep-cleaning schedules to maintain product standards • Mentor and develop management talent within the front office team Qualifications: • Proven leadership experience in hotel front office or guest services management • Strong customer service philosophy and ability to foster a guest-first culture • Knowledge of revenue management, financial reporting, and hotel operations • Excellent communication, training, and problem-solving skills • Familiarity with HR best practices and compliance standards Benefits Competitive wages Medical, dental, and vision insurance Life insurance and short/long-term disability options 401(k) with company match Tuition assistance Discounted room rates at Concord-managed hotels Training, development, and career advancement opportunities Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: “We Are Concord!” We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

Job DescriptionBenefits: Free food & snacks Paid time off Training & development We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office supplies. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures. Responsibilities Maintain calendar of appointments and meetings. Design the office layout with efficiency and organization in mind. Collaborate with human resources to create, update, and maintain office procedures. Pay and record invoices. Accurately maintain general office budget. Qualifications High school diploma/GED required, some college preferred. Previous experience as an Office Manager or similar position preferred. Understanding of office equipment, systems, and procedures. Skilled in Microsoft Office, Excel, Outlook, and QuickBooks. Excellent time management skills and ability to prioritize multiple tasks. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills.

Summary/Objective The Front Office Manager is responsible for managing and coordinating the activities of employee in guest registration, bell services, concierge services, telephone services and night audit to ensure guest satisfaction and maximizing hotel profitability. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Communicates effectively and genuinely with guests, employees and other departments. • Maintains a professional image at all times that falls within the hotel and company guidelines for appearance and dress code. • Demonstrate teamwork by co-operating and assisting employees as needed. • Manages and oversees their reviews, training, and development of staff to achieve quality service standards. • Oversees packaging procedures, from receiving to delivering to the guests. • Oversees and participates in guest registration. • Motivates staff and establishes a productive environment • Is knowledgeable of hotel property, amenities, area attractions, and transportation; • Oversees Night Audit procedures • Maintains procedures for security of monies, guest security, and emergency procedures; • Strives to increase the level of guest satisfaction by delivery of an improved product through employee development and quality image. • Responds quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. • Fulfills Manager on Duty Shifts. • Perform any other duties assign by his/her manager. Competencies • Communication Proficiency. • Problem Solving/Analysis. • Project Management. • Strategic Thinking Supervisory Responsibility This role manages and directs staff management in engineering, quality, front office, etc. This role is responsible for the overall direction, coordination, and evaluation of direct reports and for carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. 2 CC: File Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This job requires the employee to lift at least 25 pounds infrequently. Position Type/Expected Hours of Work This is a full-time position, and hours of work and days vary based on business needs. This includes weekends, holidays, evenings and/or overnight shifts. Required Education and Experience • A minimum of (3) years of management experience in a Front Office Environment. • A minimum of (2) year of hotel experience in a supervisory level. • Bachelor degree in hospitality management preferred or equivalent relevant management experience. • Must be able to work independently and exercise good judgment to resolve issues. • Flexible schedule. Able to work weekends and holidays. • Excellent communication skills, both written and oral. AAP/EEO Statement The hotel is an equal opportunity employer and does not discriminate on the basis of race, color, age, sex, national origin, religion, physical or mental disability, veteran status, or any other basis protected by federal, state, or local law. Employment decisions are based on the principles of equal opportunity and affirmative action; and policies in the employee handbook. Other Duties Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or without notice. No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.

Manager Physician Practice Operations, MNI - Office, FT, 8:00am - 4:30pm-155271 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description Responsible for strategic thinking, tactical action, and operational decision-making to fulfill the mission of the department and organization. The Manager is a cross-functional leader who oversees patient flow across multiple service lines, departments, and sites. Develops, interprets, and applies departmental policies and standardized workflows. Responsible for implementing process change identified through the Revenue Cycle process or regulatory audits. Anticipates and encourages research of business needs to develop, plan, and implement proactive solutions. Expected to manage initiatives in support of patient satisfaction standards and objectives. Provides financial analysis and strategic planning, as well as oversees the budgetary controls in partnership with various levels of management and Finance. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees: Bachelors. Additional Qualifications: Bachelor‘s Degree in Healthcare preferred with a minimum of 5 years‘ experience in healthcare leadership. Certified Healthcare Access Manager (CHAM) preferred. Desired leadership experience in managing multiple departments, call center type environment, or fast-paced environment under tight/stressful timelines. In lieu of Bachelor‘s Degree, a minimum of 6 years‘ experience in healthcare leadership. Excellent verbal and written communication skills with an emphasis in problem resolution. Ability to multitask, especially during stressful situations. Professional, detail-oriented team player. Understand performance improvement, i.e., collect data, analyze data, identify process and implement process change. Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. Experience in Microsoft Office products and EMR applications. Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 5 YearsJob CorporatePrimary Location MiamiOrganization Baptist Health Medical GroupSchedule Full-time Job Posting Dec 17, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. • Verifies that the team has the capabilities to meet expectations. • Leads by example demonstrating self-confidence, energy and enthusiasm. • Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). • Follows property specific second effort and recovery plan. • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. • Takes proactive approaches when dealing with employee concerns. • Extends professionalism and courtesy to employees at all times. • Communicates/updates all goals and results with employees. • Meets semiannually with staff on a one-to-one basis. • Assists/teaches the team scheduling against guest and hours/occupied room goals. • Performs hourly job functions as needed. • Performs other duties, as assigned, to meet business needs. Managing and Monitoring Activities that Affect the Guest Experience • Understands the brand's service culture. • Provides excellent customer service by being readily available/approachable for all guests. • Strives to continually improve guest and employee satisfaction. • Takes proactive approaches when dealing with guest concerns. • Extends professionalism and courtesy to guests at all times. • Responds timely to customer service department request. • Verifies that all team members meet or exceed all hospitality requirements. Managing Profitability • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). • Verifies that a viable key control program is in place. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. • Strives to maximize the financial performance of the department. Conducting Human Resources Activities • Interviews and assists in making hiring decisions. • Receives hiring recommendations from team supervisors. • Verifies that orientations for new team members are thorough and completed in a timely fashion. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. • Celebrates successes and publicly recognizes the contributions of team members. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsible for strategic thinking, tactical action, and operational decision-making to fulfill the mission of the department and organization. The Manager is a cross-functional leader who oversees patient flow across multiple service lines, departments, and sites. Develops, interprets, and applies departmental policies and standardized workflows. Responsible for implementing process change identified through the Revenue Cycle process or regulatory audits. Anticipates and encourages research of business needs to develop, plan, and implement proactive solutions. Expected to manage initiatives in support of patient satisfaction standards and objectives. Provides financial analysis and strategic planning, as well as oversees the budgetary controls in partnership with various levels of management and Finance. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees: * Bachelors. Additional Qualifications: * Bachelor's Degree in Healthcare preferred with a minimum of 5 years' experience in healthcare leadership. * Certified Healthcare Access Manager (CHAM) preferred. * Desired leadership experience in managing multiple departments, call center type environment, or fast-paced environment under tight/stressful timelines. * In lieu of Bachelor's Degree, a minimum of 6 years' experience in healthcare leadership. * Excellent verbal and written communication skills with an emphasis in problem resolution. * Ability to multitask, especially during stressful situations. * Professional, detail-oriented team player. * Understand performance improvement, i. * e. * , collect data, analyze data, identify process and implement process change. * Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. * Experience in Microsoft Office products and EMR applications. * Bilingual English, Spanish/Creole preferred. Minimum Required Experience: 5 Years