Office Manager
Office manager job in Bridgeview, IL
Office Manager (Contract-to-Hire | Growth to District Manager)
Construction/Infrastructure Industry
Our client is looking to hire an Office Manager for a long-standing, rapidly growing client in the construction/infrastructure space. This is a high-visibility role with a direct path to District Manager-perfect for someone who is sharp, organized, and thrives in a straightforward, fast-paced environment.
Must Have:
• Associate's degree or higher
• 3-5+ years in office management/operations
• Strong attention to detail
• Quick learner with a confident personality
• Background in construction, plumbing, engineering, or electrical
Day-to-Day:
Invoicing, AR/AP, municipal invoice tracking, project tracking, vehicle/fleet records, payroll support, insurance documents, and contract compliance.
Office Administrator
Office manager job in Chicago, IL
Come Join the Builtech Team:
Looking for a place to advance your career and find your purpose at work? Named a ‘Best Places to Work' by Crain's Chicago Business and The Charlotte Business Journal and with nearly 25 years in the construction industry, Builtech Services is among America's fastest growing, nation-wide construction services companies. We focus on ground-up new construction and tenant improvements in a variety of markets including Multi-Family, Retail, Automotive, Aviation and Hospitality. Our Core Values drive our actions as a company and as individuals - Trust, Passion, Humility, Respect, Integrity and Courage. We offer exciting projects, attractive compensation, and benefits along with the opportunity to become part of a creative, innovative organization that is focused on
your
growth and development.
Builtech is seeking an Office Administrator ready to join our fast-paced and team-oriented environment.
Responsibilities:
Serve as the first point of contact for visitors and tenants; manage phones, mail, and a clean, welcoming reception area.
Oversee office supply inventory, process purchase orders, and coordinate building needs.
Support the CEO with calendar management, travel coordination, call and email screening, and confidential administrative tasks.
Assist with tenant administration, including collecting rent payments, processing building expenses, resolving minor issues, and partnering with the Day Porter.
Act as the liaison with our outsourced IT Service Partner for onboarding, equipment setup, permissions, and troubleshooting support.
Provide training, guidance and support for new hires and existing employees on company systems and applications including troubleshooting IT issues and resolving user problems.
Coordinate simple building technology needs (climate, security, etc.).
Assist with internal communications, visitor hosting, and special projects as needed.
Requirements:
Alignment with Builtech's Core Values - Integrity, Humility, Trust, Respect, Passion & Courage.
Strong verbal and written communication; able to support both technical and non-technical team members.
Highly organized with the ability to manage multiple priorities and maintain accurate records.
Proactive problem-solving skills and discretion with sensitive information.
Comfortable learning new technology and providing basic user support.
Ability to remain in a stationary position 95% of the time
The ability to constantly operate a computer and other office productivity machinery, such as computer keyboards, copy machines, and computer printers.
The ability to occasionally lift and carry lightweight office items like supplies or equipment.
Valid driver's license.
Benefits:
Health, dental and vision insurance
Health Savings Account (HSA)
401(k) with company match
Unlimited performance time off (PTO)
Company-paid life insurance
Builtech Services, LLC is an equal opportunity employer. Equal employment opportunities are provided to all applicants and employees without regard to actual or perceived gender, sex, race, age, national origin, disability, religion, sexual orientation, veteran status or any other characteristic protected by applicable local, state or federal law.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance
Ability to Commute:
Palatine, IL (Required)
Work Location: In person
Office Manager - State Farm Agent Team Member
Office manager job in Bartlett, IL
Benefits:
401(k)
Health insurance
Paid time off
*Prior State Farm experience required* ROLE DESCRIPTION: As Office Manager - State Farm Agent Team Member with Michelle Twitchell - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Michelle Twitchell - State Farm Agent is eager to bring aboard your collaborative presence.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
QUALIFICATIONS:
Excellent communication skills - written, verbal, and listening
Highly organized and detail-oriented
Experience in customer service required
Experience in sales preferred
Proactive in problem-solving
Able to work in and manage a team environment
Experience in Windows computer applications
Able to coordinate and collaborate with others to achieve agency goals.
Able to succeed in a fast-paced environment
Able to obtain Property and Casualty License
Able to obtain Life and Health License
BENEFITS:
Simple IRA
Salary plus bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Compensation: $58,000.00 - $85,000.00 per year
Do you want a career and not just a job?
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
Our office is located in Bartlett, Illinois.
I have been a State Farm agent since 1984.
I am a proud graduate of Millikin.
We currently have 8 team members at our agency.
We have 91 years of combined insurance experience in our office.
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet
Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyCustomer Support Account Manager
Office manager job in Barrington, IL
The Account Manager is responsible for providing general office support and a variety of client support and other related tasks. The Account Manager will be responsible for collecting, organizing, and analyzing client data as well as other administrative and support functions such as scheduling client appointments, greeting clients, answering incoming calls, receiving and processing investment checks, scanning and maintaining client information in CRM and completing applications and forms.
Primary Responsibilities
The Account Manager can expect to focus their work in the following areas:
Client Communication
Greet clients and guests in a professional, friendly and hospitable manner
Answer telephones and direct callers to appropriate member of the firm
Respond to client emails in a professional manner
Attend client meetings in a technical, supporting, and learning role
Client relationship development, including ongoing and regular client contact and communications
Client Preparation
Client support including performing a wide range of activities, such as data gathering and analysis, development of recommendations, implementation, and ongoing portfolio management - within a financial planning context.
Assist advisors and clients in completing application, enrollment and other forms as needed
Client service, including planning updates, portfolio changes and reviews, information data gathering, portfolio returns, and new opportunity identification
Data gathering from clients for initial meeting, engagement meeting and ongoing management meetings. Prepare necessary documentation and agendas one week in advance of appointments.
Manage the follow-up process including action items, next contact date, follow up letter, update and maintain CRM.
Prepare and mail forms and applications to clients as needed
Forward investment checks and enrollment/application forms to necessary broker
Administrative Tasks
Daily Downloads (Pershing, DST Fan Mail)
Review alerts from custodians
May buy and sell investments for clients at the advisor's discretion
Maintain electronic filing system, clear folders at the COB each day
Administer and coordinate client billing process
Consistently review accounts for compliance requirements
Schedule client meetings with appropriate advisor
Coordinate the pick-up and delivery of express mail services (UPS, Fed Ex)
Scanning, filing, faxing and collating
Place appropriate postage on outgoing mail and send via appropriate boxes
Other
Open and close the office (locking doors, turning off lights)
Maintain kitchen area, stock refreshments and refrigerator
Attend team meetings, Investment Committee Meetings and other meetings as necessary
In addition to participation in the Financial Planning and Investment Committee meetings the CRA may participate in developing investment and financial planning strategies for the committees
Complete special projects as needed
Required Qualifications
Self-confidence, personal integrity and an understanding of fiduciary responsibility
A team player, with strong leadership skills and ability to multi-task and manage time effectively
Ability to think through issues and problems from the client's perspective and offer solutions, willing to take responsibility for task completion, and seeks out ways to improve processes
2 years of relevant service-oriented experience and/or training, or equivalent combination of education and experience
Ability to work independently on assigned tasks as well as to accept direction on given assignments
Excellent verbal and written communication skills, and exceptional interpersonal communication skills
Sound organizational skills and strong personal computer skills (MS Office Suite)
Compensation
Pay/benefits are competitive based on industry standards.
Salary will be based on experience and industry benchmarks.
Eligibility for Individual Performance as well as Firm-wide Incentive Bonuses
Perks & Benefits
401(k) with Employer Match
Health Insurance (with HSA option)
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off Policy
Flexible Spending Account (FSA)
Healthy Work/Life Balance
Maternity/Paternity Leave Policy
About World Investment Advisors
World Investment Advisors is a nationally recognized financial services firm dedicated to providing the industry's premier independent retirement plan and investment advisory services to employers, executives, and individual investors. Collectively, WIA supports $76B assets1 across 65 offices and 310 team members.
Stimulating Environment
At World Investment Advisors we strive to provide a challenging, stimulating environment for the best and brightest in the industry. We believe our employees can best serve our clients and advisors in an atmosphere where individuals are treated fairly, where professional growth is fostered and encouraged, and where a healthy balance between work and home life is respected and preserved. We promote a friendly and collaborative work environment. We are motivated by team camaraderie and are obsessed with doing the right thing for our plan sponsor clients and their plan participants.
Team-Oriented
Professionals typically work together in teams with multiple people from different departments to meet our clients' needs. Our junior staff works with their team members to develop the skills and knowledge to succeed and assume more senior level positions as they progress at our firm. We welcome team members from different backgrounds with different perspectives to help us innovate and make a difference for our customers and our communities.
Why World Investment Advisors?
Great company culture with an awesome team-oriented atmosphere!
Professional growth opportunities
Friendly and collaborative work environment
World Investment Advisors is an equal opportunity employer. We believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Pensionmark is committed to equality and deeply believes in diversity, sexual orientation, gender, race, religion, ethnicity and other qualities that makes us all different.
#LI-GP1
#LI-Hybrid
1As of 12/31/2023, the WIA network of advisors and firms collectively provides support to over $55.4 billion in assets across a variety of channels including investment management and retirement plan consulting services. This includes regulatory assets under management (AUM) of over $24.5 billion.
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CTD Temporary Summer Office Manager, PreK - Grade 5
Office manager job in Evanston, IL
Department: Temp Center Salary/Grade: TMP/01 Office Manager CTD Summer Day Camps, PreK-Grade 5 Office Managers (OMs) provide administrative support to the Site Coordinator and Assistant Site Coordinator and to CTD administrative staff. OMs help manage the day-to-day activities for the site office of the summer day camp program. Tasks include, but are not limited to, staffing the academic office, attendance tracking and verification, basic first aid for minor student issues, coordination of on-site technology, family communication, running errands, assisting staff with copies and supplies, and other clerical tasks.
Employment Dates and Compensation
* Training and Pre-Session hours
* ~2 hours for online admin training in May (TBD)
* ~1.5 hours for online site team training in June (TBD)
* June 25 in-person training at CTD educators conference (~8:00-4:00) at NU Evanston Campus
* On-site, mostly part-time hours (~20hr, including the educators conference 6/25): June 22-26
* Full-time, on-campus work during session: June 29 - August 7, 2026
* Hours: Monday - Friday, most days 7:45am to 4:15pm, includes an hour unpaid break
* On-Site work is either at the Chicago or Evanston site location
* Salary: $19 per hour; 37.5 hours per week
Site Information
* Chicago Site: South Loop Middle School, 1601 S Dearborn St, Chicago IL 60616
* Evanston Site: St. Athanasius School, 2510 Ashland Ave, Evanston IL 60201
Qualifications
* Exceptional organizational, communication, and customer service skills; detail orientation and ability to solve problems creatively.
* Office or project management experience required.
* Must be flexible and have a positive attitude while working in a fast-paced environment.
* Computer proficiency and experience with cloud-based computing is required.
* Must be able to traverse distances of at least one-half mile with or without accommodation.
* Must have a valid U.S. driver's license.
* Must be able to lift 40 + lbs.
General Responsibilities
* Manage daily communications regarding student, staff, scheduling, and academic issues.
* Be knowledgeable of administrative policies and NU procedures that must be implemented in the summer program office.
* Accurately track purchases and receipts, maintain accurate financial records; communicate regularly with CTD program coordinators regarding requests, purchases, and budgets.
* Provide front-of-house hospitality and customer service to internal and external program stakeholders.
* In coordination with the Supply Coordinator, deliver and pick up needed supplies from external classroom sites as needed.
* In coordination with Technology Coordinator, manage and troubleshoot technology/hardware requests and scheduling.
* Assist with preparations for the program and distribution of class and staff lists and other program materials.
* Learn, uphold, and implement CTD policies and procedures, including the CTD Honor Code.
* Assist CTD administrative staff in preparing for instructional staff training.
* Triage student health supports to identify necessary care for students who aren't feeling well.
* Oversee procedures for and accurately record student attendance.
Assume program-related responsibilities as reasonably requested by CTD directors and administrators
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.
Dental Office Manager
Office manager job in Oak Brook, IL
Job Description
Dental Office Manager / Team Leader
Schedule:
Mon, Tue, Thu: 9:00 AM - 6:00 PM
Wed: 9:00 AM - 4:00 PM
Fri: 9:00 AM - 2:00 PM
Sat: 8:00 AM - 2:00 PM
About the Role:
Are you a natural leader who loves helping both patients and teams thrive? Our busy dental practice in Oak Brook is looking for a Dental Office Manager / Team Leader to guide our team and create a positive, growth-focused environment.
We're searching for someone who is organized, reliable, and genuinely passionate about supporting people, whether it's patients walking through our doors or team members growing in their careers.
What You'll Do:
Lead with confidence, positivity, and a “roll up your sleeves” attitude
Create a warm, respectful workplace where everyone feels valued
Support patients with compassion and professionalism
Build strong relationships with doctors and team members to keep the office running smoothly
Coach, mentor, and inspire your team to perform at their best
Help recruit and retain great people who share our high standards
Bring energy and enthusiasm to team huddles and meetings
Stay adaptable and solutions-focused when challenges arise
What We're Looking For:
1+ year of dental experience (understanding the flow of a dental office)
3+ years of management experience (leading, coaching, and growing a team)
Strong communication skills with the ability to listen, encourage, and problem-solve
Reliable, hardworking, and committed to excellent patient care
Benefits:
401(k) & matching
Dental, health, vision insurance
Flexible schedule
Flexible spending account & health savings account
Life insurance
Paid time off
Pet insurance
Referral program
Retirement plan
Tuition reimbursement
Job Type: Full-time
Work Location: In person
Ability to Commute: Oak Brook, IL 60523 (Required)
Smile Jobs is the exclusive recruiting partner for a network of independent neighborhood practices and boutique groups located throughout Michigan, Georgia, Illinois, Alabama, and Colorado. These affiliated offices are higher-end fee-for-service and/or select PPO-based, doctor led practices, with long standing reoccurring patients and strong reputations.
Office Manager
Office manager job in Chicago, IL
Floor Coverings International is the #1 mobile flooring company in North America. With over 225 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 400,000+ customers give us an average of 4.8-star rating.
As an Office Manager at Floor Coverings International, you are key to the growth and expansion of the local franchise. Your success will allow for more proposals to be written, lead the scheduling and installation of projects, assist with marketing efforts, and help maintain clean financials.
Office Manager Perks and Benefits:
* No experience is required, but 1-3 years of experience is preferred.
* Paid training.
* Full-time
* Annual company convention in Cancun, Mexico (determined by the owner and local structure goals)
* Parking & gas stipend covered by the company
Preferred Candidates will:
* Be high energy & positive influences
* Be ambitious & willing to learn
* Be ready to communicate with installers & customers
* Be ready to join a young and ambitious family business
* Have Flooring Installation background (hardwood, tile, or carpet, etc)
* Love to create beautiful flooring solutions
* Desire to create a 100% satisfaction guarantee
* Receive bonuses for achieving cost targets
Office Manager Responsibilities:
Customer Management
* Develop trust with customers by living our Core Values all day and every day.
* Creating raving fans by providing extra-mile service
* As soon as possible, convert leads to appointments by scheduling appointments for the sales team.
* Follow up on open proposals as needed.
* Keep the showroom and office organized and presentable.
* Assist in the development, management & delivery of local marketing tactics.
* Resolve customer conflicts.
Marketing
* Ensure customers feel cared for by taking pride in what you do-providing extra-mile service by going above and beyond expectations.
* Strengthen emotional connections with customers and the community by engaging in the community and making it fun!
* Support and participate in home shows.
* Support and implement local marketing efforts as needed.
Operations (Production)
* Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.
* Order all products needed for jobs accurately and follow up on delivery.
* Schedule the job to meet the schedule of customer and installers.
* Communicate with installers and customers on start dates and times.
* Update the customer with ongoing details of installation and job progress.
* Discuss and obtain written permission for any changes in contracted work.
* Confirm scope of work and compensation with installers prior to start of job.
* Update Salesforce/production board daily with status of job and upcoming schedule.
Financials
* As a job is landed and produced, complete the job costing form with the pertinent details.
* Accurately update QuickBooks daily for all income and expenses.
* Track, prepare and manage timely payment of business-related expenses.
Continuous Improvement
* Attend weekly meetings with the owner at scheduled times.
* Submit the GS&R Prep form weekly via email.
* Work weekly and monthly to meet goals.
* Be available to attend training seminars at the owner's discretion.
* Make decisions and act in accordance with Floor Coverings International's core values and mission.
Office Manager Qualifications:
* Excellent customer service skills
* Strong communication skills, particularly over the phone.
* Organized, detail oriented, and able to multi-task.
* Experienced in bookkeeping using QuickBooks is a plus.
* Able to work independently without supervision.
Apply today!
Engineering Project Manager Southeast Offices
Office manager job in Naperville, IL
ENERCON's Nuclear Services Group is seeking a Project Manager. In this role, you will lead the charge in crafting winning engineering proposals alongside our talented technical team, ensuring meticulous detail and innovation. Develop comprehensive project plans and enforce rigorous standards to drive success and exceed client expectations. From managing schedules and budgets to fostering client relationships and seizing new opportunities, this role is the ultimate blend of leadership, strategy, and technical expertise. This role can be based in one of the following locations:
Chattanooga, TN
Birmingham, AL
Kennesaw, GA (Suburb of Atlanta)
Overland Park, KS
Naperville, IL
Soddy-Daisy, TN
Athens, AL
Responsibilities
Imagine a day where you're leading a team to craft winning engineering proposals and develop detailed project plans that ensure success from start to finish. You're at the center of complex scheduling, managing client relationships, and driving project performance, all while overseeing quality, budgets, and timelines to deliver exceptional results and seize new opportunities.
Leadership & Team Collaboration: Lead efforts with technical staff to develop highly detailed and winning engineering proposals. Manage matrixed technical staff to ensure client deliverables meet quality standards, schedules, and technical requirements. Enforce internal and external work standards/schedules, supervise sub-contractor personnel, and communicate organizational policies, purposes, and goals to subordinates
Project Management Excellence: Develop Nuclear Services Project Work Plans, Risk Management Plans, Communication Plans, Work Breakdown Structures, and Dictionaries. Responsible for development, execution, and reporting of project schedules, including preparing recovery schedules and rebaselining schedules. Understand complex scheduling tools including earned value management and reporting processes
Client Relations & Business Development: Foster and maintain strong relationships with assigned clients, serving as the single point of contact for assigned projects. Manage client interactions, negotiating and controlling project scope to client and company satisfaction. Support marketing efforts, including identification of new opportunities, proposal preparation, and follow-up
Financial & Reporting Oversight: Formulate and develop detailed internal and Federal reporting requirements. Understand project financials and be able to regularly report on financial status and overall project performance to management
Qualifications
Minimum of 6 years' experience in power generation or nuclear industries as an Engineer or Project Manager
Bachelor's Degree in Engineering OR PMP Certification and 10 years' applicable experience
Skilled in cost / workhour estimating and proposal development and review
Capable of reporting on and managing scope, schedule, and cost for multiple projects executing simultaneously
Knowledge in earned value management, rules of credit, and progress reporting
Experienced in contract and non-disclosure agreement language development and review
Ability to understand and work with budget and accounting processes
Strong coordination and team building skills
Excellent organizational, time management, strategic planning, writing, communication, decision-making, and presentation skills
Effective communication skills with demonstrated ability to work across disciplines and teams
Working knowledge of MS Word, Excel and PowerPoint
Ability to travel between 10-15% of the time; duration of travel may vary depending on project and client needs, ranging from a few days to a few weeks. Position may occasionally require a client site assignment lasting several months at a time
#LI-SH7
Pay Range USD $120,000.00 - USD $180,000.00 /Yr. Additional Information
About ENERCON:
At Enercon Services, Inc. (ENERCON), we're driven by our people-and we're proud to offer rewarding careers in a culture of excellence. We provide a comprehensive benefits package and professional development opportunities that support your long-term growth.
What We Offer:
Enjoy full benefits for you and your dependents starting day one, no waiting period
Flexible work arrangements, including hybrid and alternative schedules
401(k) with employer matching
Tuition reimbursement
Professional Engineer (PE) license support and incentives
Want to see the full picture? Click HERE to see our Comprehensive Benefits
Salary Range Information:
If a salary range is listed, it reflects the typical range for this full-time position based on the role, level, and location. Individual compensation within the range will be determined by factors such as work location, relevant experience, job-related skills, and education or training.
Eligibility to Work:
Candidates must be legally eligible to work in the US without requiring current or future sponsorship.
Ability to pass a pre-employment and random drug and alcohol screenings, ENERCON and client specific background checks, and annual motor vehicle record (MVR) according to company and client policies.
Equal Opportunity Employer:
ENERCON does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Connect with Us: *************** | LinkedIn
Auto-ApplyDental Office Manager
Office manager job in Melrose Park, IL
Job Description
The Role: Dental Dreams in Chicago, Illinois seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff.
Responsibilities:
Supervise all front and back-office staff; and cover those roles if necessary.
Have a patient-centric disposition and foster a culture of service
Hiring & training of support staff, performance management & annual reviews
Accurately verify dental benefits and check-in/out processes
Assist with presenting and/or explaining treatment plans
Collect payments, co-payments, and deductibles
Overseeing patient scheduling per goals
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Other duties as assigned
Qualifications:
Required:
Managerial and Dental Assistant experience
Possesses a track record for providing outstanding customer service
Must be able to work in a fast-paced, hands-on environment
Preferred:
Dental practice management experience
Bilingual
Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft
KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Office Manager
Office manager job in Chicago, IL
Why us?
Why Us - The Blackstone (1)
Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success.
Responsibilities
Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied.
Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue.
Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service.
Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintain a friendly, cheerful and courteous demeanor at all times.
Perform other duties as assigned, requested or deemed necessary by management.
Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate.
Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service.
Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service.
Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction.
Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage.
Provide guest transportation as required by hotel's standard operating procedures.
Order all supplies and maintain inventory control minimizing unnecessary expenses.
Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
Provide weekly schedule for all Front Office Associates, posted by 3pm on Friday.
Responsible for covering/finding replacements for call-offs.
Ensure proper communication to subordinates on all hotel activities in a way that insures that guest needs are being met in a timely fashion.
Ensures all new hires are aware of all aspects of the hotel.
Ensure all associates are properly trained on Fosse along with all other systems/procedures that will help them provide our guests with quality service. Make sure all Front Desk Associates are SSM trained.
Provide motivation to the department.
Ensure all Front Office Associate duties are completed daily (checklists, call back log, guest request log, wake-up log, etc…)
Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
Ensure the front desk is represented at each Safety Committee Meeting.
Participates in Hotel MOD program
Qualifications
Education/Formal Training
High School diploma or equivalent
Experience
Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work.
Knowledge/Skills
Must have total understanding of all hotel front office procedures.
Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job.
Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems.
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Must be fluent in oral and written English.
Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to read written forms of communication and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing.
Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs.
Environment
Work inside 95%Material/Equipment Used
Prolonged standing at indoor, thermostatically climate-controlled workstation.
Benefits
Eligible to participate in Sage bonus plan. Up to 20% of your salary.
Unlimited paid time off
$50 cell phone reimbursement
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in additional coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
Company-paid short-term disability
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Tuition Reimbursement of up to $2,000 per calendar year
Paid FMLA leave for up to a period of 12 weeks
Employee Assistance Program
Great discounts on Hotels, Restaurants, and much more.
Salary USD $72,800.00 - USD $78,800.00 /Yr.
Auto-ApplyOffice Support - Medical
Office manager job in Oak Brook, IL
The Care Coordination Assistant (CCA) provides non-clinical care coordination support functions for care coordination services of members enrolled through ILS' client health plans. The CCA role assists in promoting effective education, self-management support, and timely healthcare delivery to achieve optimal quality and outcomes. The Care Coordination Assistant is a professional that consistently demonstrates and promotes the values of respect, honesty care, and dignity for the members as well as all other team members involved in the servicing of ILS' clients. The CCA is involved in care coordination support services. The Care Coordination Assistant works to support the care coordination model including service coordination, management and follow-up on member interventions.
REQUIREMENTS
All employees are required to maintain confidentiality, protect privacy, comply with PHI regulations, and report violations.
Contacts (Unable to Reach, Disenrollment) members as necessary to assist in the coordination of services, this may require additional research and investigative skills to locate the member.
Prioritizes members according to intensity, need, and required follow-up
Oversight and management of Care Management in-bound communications, including follow-up through resolution
Provides feedback and information to the Clinical Care Coordinator and Non-Clinical Care Coordinator teams as needed.
Assists in report production, data collection, and data entry for member management
Collaborates with Interdisciplinary care team and facilitates case reviews as necessary.
Maintains accurate and timely documentation in the electronic care coordination system.
Participates in the orientation of new personnel.
Participates in regular team meetings and department in-services.
Works in conjunction with others on the team and promotes collaborative teamwork.
State program information management.
Case Management team scheduling
Adheres to organizational policies and procedures.
Maintains a working knowledge of, and adheres to applicable federal/state regulations including, but not limited to, laws related to patient confidentiality, the release of information, and HIPAA.
Interacts in a manner which is professional, respectful, positive, helpful, and promotes trust.
Maintains professional growth and development
Complies with all requirements of the Care Coordination Model of Care.
Minimum Education:
High school with 3 years of administrative experience or Associates degree in health care related field (preferred)
Must have strong critical thinking skills, and be able to follow complex direction
Prior experience in a health care setting (preferred)
Understanding of medical terminology(preferred)
Minimum Experience and Other Qualifications
1+ years in healthcare
Computer skills including data entry (database), and MS Office (Word, Excel)
Strong communication skills both oral and written
Cross Recruiting Inc is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
Office Admin/Operations Manager
Office manager job in Lombard, IL
About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more...
COMPANY MISSION: Is to Move the World!
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you.
A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company.
Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing.
View a few YouTube videos to learn about us:
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Employment Opportunities With College HUNKS
As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more...
With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional.
COMPANY MISSION:
To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).
College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
Auto-ApplyDental Office Manager
Office manager job in Wheaton, IL
A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.
We are seeking an Office Manager that shares our passion for patient care and education to lead the team.
Responsibilities
Manage business operations to exceed goals including scheduling, revenue optimization, expense control, and P&L responsibility including forecasts
Partner with the Dentist(s) to lead the team by developing a collaborative, positive environment to support each member's success and development
Work closely with other departments to ensure proper support for practice operation
Deliver a superior patient experience demonstrating responsiveness and sensitivity to patient needs
Complete all administrative tasks accurately and timely
Qualifications
Bachelor's degree in a business or healthcare discipline preferred
Three (3) years management experience to include P&L oversight. Dental, medical, healthcare, or retail management experience is preferred
Knowledge of dental insurance and explanation of benefits preferred
Excellent time management and analytical skills with the ability to quickly resolve issues
Excellent communication skills with both the team and patients
Proficient with Microsoft Office products and working with dental software, experience with Dentrix preferred
Willingness to travel to support surrounding offices up to 20%
Benefits
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for Office Managers include:
Medical, Dental, and Vision Insurance
Life Insurance, Short-Term and Long-Term Disability Insurance
Flexible Spending Accounts
Wellness Program
Paid Time Off and Paid Holidays
Quarterly Bonus Opportunities
Employee Referral Program Bonuses
401k
Career Growth Opportunities
An equal opportunity employer and an advocate for diversity and inclusion
Salaried Rate$55,000-$65,000 USD
We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.
Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
Auto-ApplyBusiness Office Manager (BOM)
Office manager job in Westmont, IL
Join us at the Nexus of care and compassion.
Business Office Manager (BOM) Benefits:
BCBS healthcare coverage
401K
Employee rewards program
PTO package and paid holidays
Growth from within
Team-oriented work environment
Business Office Manager (BOM) Responsibilities:
As a business office manager (BOM), you will maintain financial files on all residents and ensure all documentation is completed.
You will compete daily deposits, handle collections, process any credit card payments and submit to corporate biller for posting.
You will act as a liaison between the corporate office and family members for all billing related questions.
You will complete all therapy verifications as requested by rerunning all eligibilities to ensure accurate information is given.
You will be responsible for submitting Medicaid applications and department follow ups.
Business Office Manager (BOM) Qualifications:
Bachelor's degree or equivalent.
SNF (Skilled Nursing Facility) BOM or Assistant BOM experience required.
Working knowledge of PCC, census, Medicaid and Medicare.
Excellent time management skills.
Strong communication skills.
High degree of organization.
keywords: bom, business office manager, office management, office organization
Compensation details: 62500-68000 Yearly Salary
PIf280b780db47-31181-39166238
Family Office Accounting Manager (Accounting firm)
Office manager job in Chicago, IL
A mid-sized accounting firm committed to providing exceptional client accounting services is currently recruiting a talented individual to join their team as a Family Office Accounting Manager. This role offers the opportunity to work within a dynamic environment, serving high net worth individuals and family offices.
Reporting to: Senior Manager
Key responsibilities:
Lead a team responsible for daily processing, investment activity recording and reconciliation, maintaining unfunded commitment schedules, month-end close, and periodic financial reporting.
Collaborate with the tax family office group to prepare various tax returns (1065, 1040, 1041, 990/990PF, 1120, 709, 1099)
Review responses to Federal and state notices.
Manage a team of 5
Key experience and skills
CPA license
8 years of accounting experience, specifically with family office and high net worth individuals (minimum $50-30 million revenues, up to 1 billion).
Experience managing a family office/ HNW team.
Experience with Intacct preferred
Daily access to a vehicle for commuting to and from offices and clients as needed.
Benefits:
Comprehensive insurance plans (medical, disability, life, identity theft, pet)
Subsidized caregiving benefit
Wellness Challenges with incentives
Access to on-site fitness centers/subsidized/low-cost gym memberships
Financial Well-being:
401k, profit-sharing, and tuition reimbursement
Paid time off, holidays, bereavement, parental leave, and volunteer hours
Various incentive programs
Employee Perks and Support:
Mentorship program
Flexible, hybrid work environment.
Also open to Deerfield and Downers Grove offices
Relocation: No
Front Office Manager in Charleston, SC (luxury hotel)
Office manager job in Chicago, IL
Our Premier client is looking for a Front Office Manager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions).
The Front Office Manager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front Office Manager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position.
Duties/Responsibilities:
Demonstrates proactive ownership of the Front Office operation as a department head.
Maintains consistent communication by monitoring and responding to emails and messages in a timely manner.
Provides direction and follow-through on matters without reliance on continuous oversight.
Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts.
Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs.
Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within.
Spearhead upsells, audits, creation of Standard Operating Procedures based on needs.
Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs.
Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation.
Proactively manage daily arrivals, departures, special occasions, and VIP programming.
Oversee rooms control and billing accuracy to ensure a seamless guest journey.
Represent Director of Front Office/Assistant Director of Front Office in their absence.
Ensure brand standards are not only met - but exceeded - at every touchpoint.
Required Skills/Abilities:
Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution.
Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred.
Education and Experience:
A 4-year degree or equivalent in hospitality or related studies.
Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations.
Benefits:
Enjoy free meals in our colleagues' café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Up to 4.5% Company Match - Retirement Savings Plan after one year of service
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Colleague Commuter Benefit
Hotel discounts at Spa & Dining Outlets
Friends & Family Hotel Room Discounts
Medical Office Manager
Office manager job in Chicago, IL
Job DescriptionSalary:
The Chicago Center for Sports Medicine & Orthopedic Surgery, a leading practice in orthopedic and sports medicine with multiple locations, seeks a dynamic Medical Office Manager. This role is pivotal in fostering an efficient, collaborative, and positive work environment. The ideal candidate will partner closely with the Practice Administrator and Physician Owner to fortify our team, driving operational excellence and contributing to our practice's growth.
Key Responsibilities:
Act as the primary liaison for the Practice Administrator and Physician Owner, ensuring streamlined communication and operations.
Lead the onboarding and continuous training of staff, emphasizing performance excellence and professional development.
Spearhead initiatives to enhance operational workflows and integrate staff feedback into continuous improvement efforts.
Manage staff scheduling, aligning resources with practice needs while ensuring a balanced work environment.
Develop and uphold office policies and procedures under the guidance of the Practice Administrator.
Delegate responsibilities and oversee daily administrative tasks to ensure a high-performing team.
Provide support in administrative duties, IT troubleshooting, and maintaining a conducive office environment.
Address patient inquiries and concerns, ensuring a high level of patient satisfaction and care.
Facilitate cross-functional collaboration and flexibility across practice locations as needed.
Uphold stringent data management and patient privacy standards.
Organize and coordinate staff activities and events to bolster team morale and engagement.
Skills and Qualifications:
Proven track record as an Office Manager or Administrative Assistant within a healthcare setting.
Exceptional leadership qualities with a forward-thinking approach to management and problem-solving.
Superior customer service aptitude, with keen attention to detail and crisis management skills.
Familiarity with office management responsibilities, systems, and procedures.
Proficiency in MS Office suite, with an emphasis on Excel and Outlook.
Experience with office equipment such as multi-line phone systems and printers.
Knowledge of email scheduling tools, time management, and multitasking capabilities.
Strong written and verbal communication skills, coupled with robust organizational and planning abilities.
Creativity in process improvement and change management.
Experience:
2-5 years of management experience, preferably in a healthcare or orthopedic setting.
Experience with EMR systems such as ECW and EPIC is highly desired.
Background in orthopedics, billing, and coding knowledge is advantageous.
Join our team at CSO and play a crucial role in shaping the future of orthopedic and sports medicine care. We offer a vibrant working environment, competitive compensation, and the opportunity to make a significant impact in a growing practice.
Front Office Manager
Office manager job in Chicago, IL
What you will be doing
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process to include investigation of situation and creative problem solving to ensure guest is satisfied with outcome.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and those which are not performed often.
Compensation
$65,000 per year
Office Manager (3454)
Office manager job in DeKalb, IL
Situated within NIU, The College of Law has a rich history of distinction in legal education rooted in access, diversity, and excellence in teaching. Student success is our top priority. Our charter is simple: We provide our students with a high-quality and affordable legal education. We want our students to realize the value of a legal education - how their training can help them professionally and how their preparation to practice law will allow them to positively impact the communities in which they live.
The College of Law is one of seven academic colleges in the university. The College of Law operates the Business Legal Innovation Clinic (BLIC) and may operate additional clinics in the future housed at NIU's central campus at the College of Law in DeKalb.
Position Summary
This position serves as the Office Manager for the Business Law Clinic and any future clinics housed on campus. The Office Manager shall support the Director of the Business Law Innovation Clinic and the Director(s) of any other future clinic(s) housed on campus. The Office Manager shall provide training and oversight to ensure that the policies and operations of the Clinical Program are followed and adhered to by clinical faculty, clinical students, and clinical graduate students working on campus.
Essential Duties and Responsibilities
Handling of Client Casework
* Performs numerous functions necessary for the proper handling of law school clinical courses and related client casework, including preparation of documents and correspondence, maintaining client case filing system, scheduling calendars, statistics for regular reports, and reporting issues for the clinic facility.
Administrative Support
* Establishes and initiates appointments, revises the on campus clinic calendar(s), informs on-campus clinic Director(s) of impending engagements, and prepares necessary materials; office hours and any class sign-up lists for on campus clinic faculty. May compose and distributes class materials, as needed.
* Primary contact in the Clinical Law Center to clinic faculty, clinic staff, clinic students, clinic graduate assistants, and clients.
* Responds to inquiries on behalf of on campus Director(s) of the BLIC and any other on campus clinics in the future.
* Serves as a liaison between the Director(s) and external units on campus, students, faculty members, staff, and external constituencies.
* Uses independent judgement, anticipating and responding to the detailed needs of the on-campus clinic Director(s) and the Clinic(s).
Clinic-Related Tasks
* Serves as on-campus administrative support for the Clinical Law Center by supporting clinical faculty and clinical students working in Swen Parson.
* Organizes and manages on-campus clinical events including clinic information sessions, clinic seminar courses, and clinic related speakers and special events. This position works collaboratively with clinic graduate assistants and oversees their work and compliance with all clinic protocols and procedures.
* The employee shall perform other clinic related tasks as directed by the Director(s) of the Business Law Innovation Clinic, the Director(s) of any on-campus clinics in the future, the Director of Clinics, the Associate Dean for Academic Affairs, and the Dean of the College of Law.
* Assists with the creation of newsletters, flyers, and other promotional or informational materials for the Business Law Innovation Clinic and related Clinical Law Center activities. The Office Manager will help gather photos, event details, and other relevant content to showcase clinic initiatives and student work and prepare the finished product in collaboration with the College of Law's communications team.
Records and Files
* Establishes and maintains confidential records and files and produces confidential correspondence. This position receives a variety of highly confidential legal materials, which must be handled carefully.
Organization of the Office
* Orders office supplies and copy paper for the Clinical Law Center at an operational level.
* Provides oversight and management of the physical space, equipment, and resources available at the Clinical Law Center.
* Maintains resource library and practice materials, updating of resources as they become available.
Communication with Legal Service Organizations
* The employee shall communicate with other legal service organizations, lawyers, judges, clients, and related constituencies or groups as directed by the Director of the Business Law Innovation Clinic, the Director(s) of any on campus clinics in the future, the Director of Clinics, the Associate Dean for Academic Affairs, and Dean of the College of Law.
Minimum Required Qualifications (Civil Service)
* High school diploma or equivalent.
* Two (2) years (24 months) of work experience comparable to the third level (Office Support Specialist) of this series.
Knowledge, Skills, and Abilities (KSAs) (Civil Service)
* Knowledge of administrative and administrative procedures and systems such as word processing, managing files and records, and other office procedures and terminology.
* Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
* Knowledge of computers and computer systems (including hardware and software) to enter data, or process information.
* Skill in material resources management through obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
* Skill in communicating effectively, both verbally and in writing as appropriate for the needs of the audience.
* Skill in decision making by considering the relative costs and benefits of potential actions and choosing the most appropriate one.
* Ability to understand written sentences and paragraphs in work related documents.
* Ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
* Ability to apply general rules to specific problems to produce answers that make sense.
* Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
* Ability to choose the right mathematical methods or formulas to solve a problem.
* Ability to provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
Specialty Factors (Civil Service)
n/a
Preferred Qualifications (Civil Service)
* Demonstrated knowledge of Word, Excel, and Outlook;
* Good communication, cooperativeness, and ability to work as part of a team;
* Organization, accuracy, diplomacy, and persistence in follow-up;
* A high degree of confidentiality and independent thinking.
Minimum Required Qualifications (SPS)
N/A
Additional Requirements (SPS)
N/A
Preferred Qualifications (SPS)
N/A
Physical demands/requirements
* Regular office related duties
* Sitting for extended periods of time
* Using computer/electronic equipment for extended periods of time
Front Office/ Customer Experience Supervisor
Office manager job in Geneva, IL
Job Description
The Front Office Supervisor manages the reception area, ensuring exceptional customer service, smooth scheduling, and positive client experiences from arrival to departure.
Key Responsibilities:
Oversee booking and scheduling to minimize wait times.
Supervise and train reception and front desk staff.
Handle customer complaints, inquiries, and feedback.
Maintain client database and implement loyalty programs.
Coordinate with stylists to ensure workflow efficiency.
Qualifications:
Diploma or degree in Hospitality, Management, or a related field.
2-4 years of experience in customer-facing or supervisory roles.
Excellent communication, problem-solving, and multitasking skills.
Knowledge of booking software and POS systems.
Performance Indicators:
Client satisfaction ratings and repeat bookings.
Accuracy of scheduling and data management.
Team performance and front desk efficiency.