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Office manager jobs in Ross, PA - 113 jobs

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Customer Experience Manager
  • Regional Office Manager

    Hawkins Parnell & Young, LLP 4.2company rating

    Office manager job in Pittsburgh, PA

    Job Description The Regional Office Manager is responsible for the operation of assigned offices. Currently the offices include Buffalo, Chicago, Dallas, New York, Pittsburgh and St. Louis. Responsibilities of this position include both People Management and Office Management functions. The Regional Office Manager may perform certain tasks personally and will oversee others. This position reports to the CHRO with a dotted line to the Partner-In-Charge of each office. Key Responsibilities: People Management Supervises office support staff including paralegals, legal assistants, and secretaries. Manages secretarial and paralegal workload and team assignments in collaboration with the Partner-In-Charge. Learns the needs and personalities of the attorneys in order to appropriately assign staff and resolve issues. Recruits, screens, coordinates interview schedules and hires employees. Acts as liaison with Human Resources regarding compensation. Prepares new workstations/offices for new hires including computer set up, and nameplates. Coordinates and delivers training and orientation for new hires including office procedures and office equipment. Introduces newly hired staff to other employees. Monitors and approves time through the time keeping system. Considers requests for overtime. Administers periodic performance reviews with staff and delivers annual reviews. Ensures Firm policies are fairly and equitably administered. Delivers discipline and coordinates discharges, if necessary, with the concurrence of Human Resources. Investigates and resolves employee relations concerns and challenges partnering with Human Resources. Transitions departing employees out of the firm completing exit interviews, reassigning work, collecting equipment, etc. Partners with attorneys and CHRO to create a positive work environment. Identifies opportunities to enhance team culture. Provides individual recognition. Plans and organizes office meetings and parties including monthly staff meetings and annual office summer events and holiday parties. Office Management Collaborates with the Office Management team to develop procedures for day-to-day operations. Develops consistent best practices for the legal support teams through the supported offices to align with firm wide standards. Reviews office purchases to ensure the budget is followed and escalates as needed. Ensures the maintenance of the office's copy machines, the performance of large photocopying and scanning projects, and the operation of video equipment. Maintains the movement of general office furniture and other items at the request of administration and the rearrangement of furniture in offices and work areas as requested by the occupants. Sets up offices for attorneys, paralegals and other staff. Ensures the general upkeep of shared office facilities such as halls, reception areas, employee break room and conference rooms. Acts as a project manager as needed. Develops and maintains professional business relations with the property management office. Manages maintenance requests as needed. Prepares and communicates management responses for potential emergencies. Liaises between back-office support functions such as Accounting and IT and assigned offices. Assists IT team with equipment installations and other onsite IT needs. Provides assistance needed to complete special projects involving operations of the firm. Qualifications and Experience: 3 to 5 years of progressively responsible work experience with legal or other professional service organizations. 1 to 2 years' legal assistant or paralegal experience preferred. Thorough understanding of administration, facilities management, and human resources. Strong MS Office Suite skills. Knowledge of law firm systems and programs used by staff. Competencies: Ability to identify and analyze issues and problems and to recommend and implement solutions. Strong attention to detail and strong organization skills. Exceptional customer service and interpersonal skills. Ability to deal with changing fluid and stressful situations with poise. Critical reasoning skills and creative problem solving. Ability to travel via private or public conveyance to manage the law office's business. Benefits: Medical insurance options as well as dental and vision Basic life insurance and LTD firm paid; supplemental life and STD available Flexible spending and Health Savings Accounts available 401(K) and Profit Sharing Vacation and Sick Time Paid Parental Leave Hawkins Parnell & Young is an Equal Employment Opportunity Employer.
    $68k-90k yearly est. 15d ago
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  • Office Lead

    Fresh Food Manufacturing Company 3.6company rating

    Office manager job in Cranberry, PA

    The Office Lead provides leadership in the implementation and evaluation of the functions and processeswhich control and manage the cash flow of the store to establish accountability, minimize losses and maximize efficiency while leading the office staff. The department and Team Members must provide unparalleled customer service through prompt professional and friendly service. Job Description Experience Required: 6 months to 1 year; Desire to become a Team Leader. Experience Desired: Bookkeeping or accounting experience helpful; Customer Service Experience; Knowledge of Market District operational procedures Education Desired: High school diploma or equivalent Lifting Requirement: Up to 50 pounds Age Requirement: At least 18 years of age Job Responsibilities Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety. Display a commitment to learn about food and share food knowledge with fellow team members and customers. Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner. Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community. Manage the cash flow of the store by tracking register and safe balances daily to identify and resolve problems, minimize losses and maximize the store's profits. Prepare accurate daily and weekly cash and sales reports and send to Corporate weekly along with supporting documentation. Analyze Customer Satisfaction and Team Member Point of View Surveys, identify areas needing improvement, and design programs and procedures to meet objectives. Develop training methods and programs to ensure the continuous development of Team Members and department services in order to meet changing customer requirements and the Company's business objectives. Develop and maintain communication processes with the Front End Team Leader in order to maintain an efficient flow on the front end regarding change, pickups, and reconciling clerks. Schedule staff and delegate work assignments for the office and service center to ensure customer requirements are met. Manage lottery records and data to meet business requirements. Delegate DFS duties to Team Members so that DFS business objectives are met. Maintain records and paperwork according to state, federal, and Company regulations. Maintain a safe and clean environment to ensure health and OSHA regulations. Ensure that proper procedures are being followed so that store meets out-of-stock percentage goal. Order office supplies by reviewing past and projected usage to ensure supplies are available when needed.
    $59k-84k yearly est. Auto-Apply 17d ago
  • Field Education Business Manager, Pittsburgh

    Wella Professionals 4.4company rating

    Office manager job in Pittsburgh, PA

    `` Field Education Business Manager, ABOUT THE WELLA COMPANY Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Sebastian, Nioxin and ghd. With 6,000 employees globally, with a presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit www.wellacompany.com. THE ROLE The purpose of the FEBM role is to deliver exceptional education, partner with customers, and support the sales partners to grow and convert the Salon & School business. The FEBM role facilitates educational classes that drive consumption of Wella brands for the DSO & BSG channels tied to the channel KPIs. The FEBM is responsible for coaching a team of independent stylist contractors delivering intentional education seminars. The FEBM role partners with customers and sales on delivering and executing the education strategy designed for individual customers incl. conversions, classes and custom events. The role supports multiple sales territories partnering with Account Managers and Distributor Sales Consultants. Represent Education internally and externally with hairdressing credibility. KEY RESPONSIBILITIES BUSINESS Facilitates Education Seminars Manages and plans education to support the territories tied to Sales goals, Education Scorecards, Deliverables, and the brand initiative calendar Contracts and maintains a roster of Independent Stylist Contractors Manages budget for seminars, travel & entertainment and office supplies/samples Supports Independent Contractors to meet current and future business needs; reinforce existing capability to sustain current business results. Effectively deploys all education seminars and programs and establishes clear expectations for the Wella Professional Education team to be an industry leader Leads engaging and motivating seminars both online and in person for licensed beauty professionals, including foundational product knowledge, and craft/techniques. Builds effective networks both internally and externally for learning, sharing, and benchmarking. Builds and maintains relationships with the education teams, customers, and sales teams. Acts as an owner of the business and delivers results Creates action plans and follows through to achieve exceptional results. In touch with trends, current thinking, and issues within the professional beauty hair industry. Attends regional and company training for further craft and career development. QUALIFICATIONS ESSENTIAL Valid cosmetology license Minimum 5 years of hairdressing experience behind the chair. Minimum 3 years of facilitation, teaching, or presentation experience. Professional and fashionable image. Ability to work weekends, evenings, and, at times, extended hours. Ability to transport education presentation materials, sample cases, etc. In-depth knowledge of the Beauty and HD industry and local marketplace Commercially and sales savvy to coach salon & school owners/managers on business strategy & development Strong industry competitor awareness - with focus on color Structured, solution-oriented thinking with very strong analytical and strategic abilities Leading by example, self-initiative and proactive In-depth knowledge of Online/Offline Education Professional and fashionable image Proficient English skills (in writing and verbally), bilingual Spanish in specific markets Proficient with Microsoft Office Suite (Outlook, Word, PPT, Excel) and Apple (iPad/apps) Proficient with relevant digital/SoMe platforms: Instagram, TikTok, YouTube, LinkedIn, etc. Min. 60% travel time (incl. overnight travel) - Valid driver's license and ability to travel long distances Able to travel via air for trainings and company meetings at minimum 1-2 times per year We disclose the compensation range for positions in compliance with local law. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, skills and in comparison to internal incumbents currently in similar roles. Pay Range: $80,000-$90,000 salary per year. The range listed is just one component of Wella Company's total rewards package for employees. Other rewards may include annual bonus plan or variable pay, depending on the role. In addition, Wella Company provides a rich variety of benefits to employees, including health insurance, life and disability insurance, 401(k) retirement plan, paid holidays and paid time off (PTO). NOTICES All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please email NA.Recruiting@wella.com. This email account will not respond to inquiries regarding the status of a candidate's application. Wella participates in the E-Verify Program to confirm eligibility to work in the United States. Information regarding your rights: Know Your Rights and Pay Transparency Nondiscrimination Provision. #LI-SS1
    $80k-90k yearly 60d+ ago
  • Manager of Customer Experience

    First National Bank (FNB Corp 3.7company rating

    Office manager job in Pittsburgh, PA

    Primary Office Location: 100 Federal Street. Pittsburgh, Pennsylvania. 15212. Join our team. Make a difference - for us and for your future. Manager of Customer Experience Business Unit: Operations Reports to: Director of Operations and Efficiencies Position Overview: The Manager of Customer Experience plays a pivotal role in orchestrating and enhancing interactions between the Bank and its internal and external customers. This role is tasked with understanding customer needs, expectations and perceptions with the goal of fostering positive experiences that drive business success. Leverage insights from customer feedback and data analytics to ensure a satisfying journey for all customers. Play a strategic role in shaping Bank policies, aligning cross functional teams, and championing a customer-centric culture. Primary Responsibilities: Lead transformational initiatives aimed at improving customer satisfaction and loyalty. Collect and analyze customer feedback to make informed decisions and recommendations for process improvements. Monitor customer feedback and sentiment, leveraging insights to implement strategies for continuous improvement. Drive continuous improvement in customer experience through data driven analysis. Utilize problem solving skills to address challenges and create innovative solutions that enhance the overall customer experience. Ensure a seamless customer experience by working cross functionally within the organization. Collaborate closely with cross-functional teams included Complaint Escalation & Customer Feedback (CECF), Technical Support & Integration (TSI), Enterprise Operations, Retail/Wholesale Banking, Risk/Compliance and various others. Build and maintain strong relationships with stakeholders to understand their business needs and objectives. Partner with senior leadership to align customer experience initiatives with overall business objectives. Oversees the direction, coordination, planning and effective management of the department and defines standards within the department to ensure assigned plans, goals, deadlines and service levels are attained. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent project management skills Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Ability to use a personal computer and job-related software MS Word - Intermediate Level MS Excel - Expert Level MS PowerPoint - Intermediate Level Sound knowledge of banking regulations and compliance requirements Experience with Navigator, Business Process Manager, Web Director and similar banking systems Visio experience preferred Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $31k-36k yearly est. Auto-Apply 43d ago
  • Business Office Manager (BOM)

    Wecare Centers 4.1company rating

    Office manager job in Canonsburg, PA

    Job DescriptionDescriptionCome join the team with WeCare Centers at South Hills Care Center ! WeCare Centers at South Hills Care Center is actively seeking a motivated Business Office Manager (BOM) for our community in Canonsburg, PA. **Must have experience with skilled nursing home Medicaid process, collections, and managing resident funds. Candidates without such experience will not be considered. ** Key Responsibilities Works directly with the residents to obtains all necessary billing information to ensure that all payment is received. Collaborates closely with the Revenue Cycle Management team to facilitate smooth information flow and resident payment. Work with residents and responsible parties to obtain Medicaid. Manages the resident trust funds and communicates financial and benefit information to residents and/or family members. Collects patient liabilities, copays, and other private pay charges upon admission and on an ongoing basis. Initiates and coordinates directly with the resident the application and approval status of all Medicaid Pending cases directly with the residents. Provide updates and send documentation to RCM team on all payor source changes, pending progress/status and participates in weekly meetings with RCM team to ensure optimal collections achieved. Inputs accurate information into systems, submits timely bills and oversees collection to support overall facility collection efforts. Verify daily census and patient info Verify the admitting and continuous payer source information. Work to obtain Direct Deposit on all income sources. Skills, Knowledge and Expertise High comfort level to meet with residents/families to discuss and advise on their financial obligations. Must be computer literate, and proficient in Microsoft Office. Should be highly detailed and organized. Previous experience with skilled nursing. Previous experience with Medicaid process, collections, resident funds. Previous Business office experience preferred. Benefits Same Day Pay Employee Referral Bonus Program Continuing Education Tuition Program PTO Exchange Program Health Insurance Dental Insurance Vision Insurance Voluntary Benefits 401k with discretionary match EAP We reward hard working and caring professionals with competitive pay, benefits, and growth opportunities! #SPONSOR123
    $43k-58k yearly est. 7d ago
  • Automotive Accounting Office Manager

    Pittsburgh 4.3company rating

    Office manager job in Canonsburg, PA

    Bobby Rahal Automotive BMW of South Hills is seeking an Accounting Office Manager to grow with our team. If you are a hard-working, motivated individual who is seeking to reach your full potential and represent some of the industry's leading brands, we would like to speak with you! ABOUT BOBBY RAHAL AUTOMOTIVE GROUP Bobby Rahal Automotive Group is an automotive group with a culture of caring where the customer service we provide is second to none. We pride ourselves on being honest and transparent in all facets of our business. If something does not have value, we will not offer it to our clients. Our team members are dedicated to upholding the high standards we have created to ensure a successful future. RESPONSIBILITIES Manage and oversee all of the accounting functions Lead and develop the accounting team with a positive attitude Analyze and reconcile general ledger accounts and schedules Monitor all receivable accounts Oversee title work processes and procedures Prepare payroll for processing Reconcile and remit tax payments Prepare monthly financial statements in accordance with dealership guidelines and the manufacturer's format and timeline Ensure compliance with all government regulations QUALIFICATIONS Must have a positive "can do" attitude Be a team player that takes pride in a job well done Be detail oriented with strong organizational and time management skills Ability to communicate effectively and professionally with customers, vendors, and staff A Bachelor's degree from a four year college or university; or one to two years related experience and/or training; or equivalent combination of education or experience Previous automotive accounting experience is preferred Knowledge of MS Office products and the ability to learn dealership-specific software Reynolds and Reynolds experience is a plus Are you an analytical thinker? Do you love teamwork? Can you thrive in a busy office environment? If so, this position may be perfect for you! Bobby Rahal Automotive Group is an EEO employer as defined by the EEOC and a drug-free workplace.
    $31k-50k yearly est. 58d ago
  • Automotive Office Manager

    Wright Buick GMC Chevrolet

    Office manager job in Baden, PA

    Now Hiring: Experienced Automotive Accounting Office Manager Are you a highly skilled and experienced accounting professional with a background in the automotive industry? Wright Chevrolet Buick is looking for a detail-oriented, analytical, and proven leader to manage our accounting office operations. This is a fantastic opportunity for a motivated individual to oversee all accounting functions and lead our team in a fast-paced, high-volume environment. The ideal candidate will have extensive knowledge of dealership accounting principles and proven experience preparing financial statements. Responsibilities include: Manage and safeguard the dealership's assets. Oversee all day-to-day accounting operations, including accounts payable, accounts receivable, and general ledger. Prepare and submit accurate monthly financial statements to both management and the manufacturer. Ensure compliance with all internal controls, accounting standards, and government regulations. Manage manufacturer receivables, including incentives, and oversee the timely reconciliation of all accounts. Supervise, train, and mentor accounting and administrative staff, fostering a collaborative and efficient team. Process payroll, manage benefits administration, and review bi-weekly 401(k) contributions. Collaborate with other department managers to optimize dealership financial performance. Handle bank and floor plan reconciliations. Qualifications: Minimum of [3-5] years of automotive dealership accounting and office management experience required. Proven experience preparing financial statements and an excellent understanding of a trial balance and chart of accounts. Proficiency with automotive Dealer Management Systems Strong leadership, analytical, and problem-solving skills. Exceptional attention to detail, organization, and time-management skills. Excellent communication skills for interacting with staff, vendors, and upper management. Proficiency in Microsoft Excel and other MS Office products. We offer: Competitive salary based on experience Comprehensive benefits package (medical, dental, vision) 401(k) with company match Paid time off and holidays We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $35k-54k yearly est. Auto-Apply 60d+ ago
  • Office Manager

    Regard MGT Pa

    Office manager job in Homeacre-Lyndora, PA

    The Office manager for Trilogy Wellness works in our medical offices completing a variety of tasks to ensure patient care, office readiness, and organizational growth. Their role is to interact with staff, ensuring successful day-to-day practices. This role also interacts with patients in person and via phone for assessments, treatment plans, scheduling, check-in, toxicology, and check out. They create and maintain community partners to ensure referral sources for patients, maintain the office, and attend community events on behalf of the company. Responsibilities and Duties Supervise staff, answering questions and ensuring successful operations Provide outstanding customer service greeting patients Checking patients in and out Verify Insurance information Collect co-pays/payments due Deposit cash at the bank Answer phones, return messages; participating in an on-call rotation Schedule new and existing patients Collection of drug screen samples Creating and maintaining a clean and welcoming office environment Data entry, running reports, auditing and filing Managing, updating, and charting patient records in an Electronic Medical Records System (EMR) Creating and maintaining community partnerships Assist patients and providers with referrals to community partners Completing assessments with patients that include social determinants of health Creating individualized treatment plans with patients Attending community events on behalf of the organization Other office duties as assigned by the regional manager This position requires travel between Franklin, Butler, and Erie offices Qualifications Bachelors degree in social services (Required) Office Experience: 1 Year (Required) US Work authorization (Required) Drivers License (Required) EMR experience (Preferred) Benefits: Pay range: $22-26/hour Paid time off 401(k) Dental insurance Life insurance Vision insurance
    $22-26 hourly 60d+ ago
  • Office Manager - Eddy Homes, Inc.

    Eclipse Construction Management, LP

    Office manager job in Fernway, PA

    Job DescriptionSalary: Title: Office Manager No Reports to: Division Manager Hours: Minimum of forty (40) hours per week, typically Monday Friday, 8:00am 4:00pm (Evenings and weekends as necessary to complete all tasks required) Position Overview This position is responsible for providing full administrative and organizational support to the Company and its affiliates and managing the corporate office facility. Job Responsibilities Serve as the Accounts Payable contact for vendors, addressing inquiries regarding payments and invoices and resolving issues promptly. Perform invoice entry for General and Administrative Expenses, Land Development, Purchasing, etc., ensuring proper coding, budget verification, and resolution of discrepancies. Reconcile and document credit card transactions. Manage the Shared Accounting Inbox, including printing and organizing invoices and Variance Purchase Order (VPO) requests for Project Managers to handle weekly. Oversee VPO requests, VPO inquiries, and payment inquiries. Submit Variance Purchase Orders as necessary. Audit VPO submissions and approvals. Conduct weekly reviews with the Purchasing Director. Set up new vendors and perform data entry, including distributing paperwork to local vendors and coordinating with Pitt Accounting for complete setup. Reconcile and digitize all bank statements. Order office supplies for the Corporate Office. Handle incoming and outgoing mail, including distribution to relevant departments. Maintain the corporate filing system, including invoices, bank reconciliations, and credit card documentation. Perform any additional administrative and organizational tasks as assigned. Direct Reports None Core Competencies/Required Skills & Abilities Highly organized with excellent attention to detail Ability to work independently and take initiative without direction Excellent communication and interpersonal skills Strategically creative thinker Advanced technology skills, including all Microsoft Office products Ability to exercise independent judgment Ability to be discreet and maintain confidentiality Required Experience/ Education Associate degree or equivalent experience in Business Administration, Bookkeeping, Accounting, or related fields. Other Requirements (e.g., Travel/ Physical Demands) Some travel is required. Candidate must own or lease a vehicle and possess a valid drivers license with insurance coverage. This is NOT a remote position. Candidates will be required to report to the Corporate Office. Benefits 401(k) retirement account, with 3% Safe Harbor Employer Contribution beginning upon one full calendar year of employment Health, Dental, Vision, and Disability Insurance for employee, with full monthly premium paid by the Company. 15 paid vacations days per year, starting on January 1st, following one full year of employment with the company. Until that time, employees will earn vacation days on an accrual basis. Accrual shall begin after the 90-day Introductory Period. Note: This document does not list all duties of the job. You may be asked by management to perform other duties. The employer has the right to revise the Job Responsibilities at any time. This is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.
    $35k-54k yearly est. 25d ago
  • Office Manager

    Latino Community Center 3.4company rating

    Office manager job in Pittsburgh, PA

    Office Manager Job Title: Office Manager FLSA Status: Non Exempt Department: Operations Supervises: Reports To: Executive Director Date Written/Revised: November 2025 Summary: The Office Manager ensures that the Latino Community Center (LCC) operates smoothly, safely, and efficiently by managing daily office operations, facilities, vendor relationships, administrative and internal systems, and organization-wide logistics. This role is proactive, highly organized, and responsible for creating systems that help staff focus on community and program delivery. The Office Manager provides direct supervision of LCCs office servicesincluding but not limited to mail distribution, records management, reception systems, office supplies, copy/print services, telephone/communications systems, and coordination of maintenance and cleaning services. This position works closely with the Social Services team to ensure adequate coverage of the center and a positive experience for families and visitors. Essential Duties and Responsibilities: Internal Operations & Systems Collaboratively with leadership develop and maintain office policies, procedures, and internal workflows to improve staff productivity and communication. Maintain organized digital and physical filing systems and shared document access. Support onboarding and off boarding processes (workspace setup, equipment, keys, tech access). Manage organizational calendars, room reservations, and office-wide coordination. Ensure meeting and event spaces are set up and restored appropriately following use. Monitor and manage the organizations main information email account, ensuring timely responses or routing messages to the correct team member. Communicate building updates, maintenance work, disruptions, or operational changes to staff. Support internal communication workflows to ensure clarity and consistency. Coordinate daily center coverage to ensure the office is staffed, welcoming, and aligned with safety and visitor procedures. Work closely with the Social Services team to ensure smooth visitor flow and consistent reception support. Building & Facilities Management Oversee daily functioning of the building, offices, parking areas, storage, common areas, and meeting spaces. Coordinate and monitor cleaning, maintenance, repairs, safety compliance, pest control, and preventative facility upkeep. Ensure all spaces remain clean, orderly, and available for program use. Maintain and update inspection records, safety equipment logs, repairs, warranties, and scheduled maintenance calendars. Liaise with landlord/property management to resolve building issues and ensure compliance with lease obligations. Vendor, Contract & Procurement Management Serve as primary contact for vendors, service providers, utilities, security systems, technology support, and building contractors. Monitor vendor performance, escalate issues, and track service outcomes. Manage procurement and purchasing of equipment, supplies, furniture, and technology. Maintain records of contracts, service agreements, warranties, and renewals. Coordinate timely payment of vendor invoices with the Finance team Technology & Equipment Coordination Coordinate with IT support to resolve technical issues. Manage inventory of laptops, devices, walkie-talkies, access badges, and other tech assets. Maintain logs of access permissions and equipment assignments. Support staff with basic tech troubleshooting and platform onboarding. Safety, Compliance & Building Standards Ensure compliance with workplace safety standards, emergency procedures, and building regulations. Maintain documentation required for inspections, insurance, and regulatory compliance. Support emergency preparedness planning and staff communication protocols. Finance & Budget Support Manage budgets related to office operations, facilities, supplies, and maintenance. Process invoices, reimbursements, and vendor payments in coordination with Finance. Maintain cost tracking, receipts, service logs, and purchasing documentation. Competencies (Knowledge, Skills, and Abilities): Proactive Problem Solver Reliable and Accountable Detail-oriented with strong execution Professional judgement and discretion Relationship builder Systems thinker Cultural Humility Proficiency in Google Workspace, Excellent written and verbal communication abilities. Customer Service Orientation Empathy Flexibility Collaboration Education, Certification(s), and/or License(s) Required: 35 years experience in operations, facilities coordination, office management, or a related role. Strong organizational and project management skills with demonstrated follow-through. Excellent verbal and written communication. Proficiency with Google Workspace and common software tools. Ability to troubleshoot technology issues and coordinate with IT vendors. Ability to lift up to 2025 lbs occasionally and navigate multi-floor facilities. Bilingual Spanish/English strongly preferred. Experience working in Latine, immigrant, or community-centered settings preferred. Act 33/34, FBI Clearances, National Sex Offender Registry Complete Recognizing and Reporting Child Abuse Mandated Reporter training in Pennsylvania Other Requirements: Cultural sensitivity to the needs of the Latino community Demonstrated ability to establish and maintain effective working relationships with program staff, landlord and vendors Strong organizational and time management skills with attention to detail. Team player and go-getter with a growth-mindset; takes initiative Availability to work flexible hours including afternoons, evenings, and some weekends is required Capacity to display understanding, patience, and problem solving skills. Ability to handle confidential information with discretion. Flexible, proactive, and able to work independently or collaboratively. Physical Demands and Work Environment: This description is representative of requirements that must be met by an employee to successfully perform essential functions of this job. Individuals may occasionally be required to lift, push, pull, and carry up to 20 pounds. Individuals need to go up and down the stairs and be able to walk outdoors to supervise the functioning and condition of parking spaces. Position Type and Expected Hours of Work: This is a full-time position; hours may be Monday through Friday, 9:00 AM to 5:00 PM, but the incumbent may work at other times or on weekends to adjust to events and service hours. This is an in-person role. Remote or hybrid work arrangements are not available due to the nature of the responsibilities. Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions. Frequently required to work at a fast pace. Requires organization and administrative skills Compensation: Hours per week: 40 Hours Salary: $45,000 - $55,000 Additional Benefits including medical, dental, vision, life insurance, short-term disability, and PTO time
    $45k-55k yearly 28d ago
  • Office Manager

    H Quest Vanguard

    Office manager job in Pittsburgh, PA

    H Quest is developing advanced energy technology that enables low-carbon hydrogen production while transforming methane into valuable solid carbon products. By rethinking how methane is processed, H Quest aims to reduce emissions, improve energy efficiency, and create scalable solutions that support the transition to a lower-carbon industrial economy. H Quest is seeking a highly organized and proactive Office Manager to support the day-to-day administrative, HR, and operational functions of the company. This role is critical to ensuring smooth internal operations, vendor coordination, and administrative compliance as the company grows. The ideal candidate is detail-oriented, trustworthy, comfortable handling sensitive information, and capable of managing multiple systems and vendors independently. Responsibilities Manage day-to-day office operations to ensure a smooth, efficient, and well-organized workplace Serve as the primary point of contact for office-related needs, vendors, and service providers Oversee office supplies, equipment, and facilities maintenance; place orders and coordinate repairs as needed Support basic HR and people operations, including onboarding coordination, employee records, and benefits administration support Assist with payroll preparation, expense tracking, invoice processing, and general administrative finance tasks Support company initiatives such as accelerator, grant, and award applications by coordinating materials, tracking deadlines, and assisting with submissions Coordinate calendars, meetings, and internal communications as needed Maintain accurate records, documentation, and internal policies Support leadership with administrative tasks, scheduling, and special projects Support Financial Controller on General Administrative items Ensure compliance with workplace safety, security, and operational policies Contribute to team efforts by accomplishing related administrative and operational tasks as needed Manage company LinkedIn account by drafting and scheduling social media posts Essential Skills and Experience Strong organizational and multitasking abilities with high attention to detail Excellent written and verbal communication skills Ability to manage competing priorities in a fast-paced environment Proficiency with common office software and tools (Use of MacBooks strongly preferred, Google Workspace, Microsoft Office, Slack, etc.) Basic understanding of office finance, invoicing, and expense management Professional, approachable demeanor with strong interpersonal skills Minimum Expectations Bachelor's degree Prior experience in an office administration, office management, or administrative support role Working knowledge of basic office operations and administrative best practices Ability to handle confidential information with discretion This role is onsite and requires the employee to be in the office Monday through Friday Preferred Expectations Prior startup experience Appetite for a fast-paced, early-stage, “wear many hats” startup environment Experience supporting HR, payroll, or benefits administration Familiarity with vendor management, facilities coordination, or office budgeting Strong time management skills with the ability to anticipate needs and work independently Why Join H Quest? / Benefits: We believe that taking care of our employees allows them to do their best work. That's why we offer an industry-leading benefits package, including: 100% Employer-Paid Medical, Dental, and Vision Flexible Time Off (FTO) Policy 401(k) with a 4% Employer Match Select employees may have the opportunity to participate in our equity program Collaborative and Inclusive Work Environment Exciting Career Growth Opportunities At H Quest, we don't just offer jobs-we provide careers with purpose. Join us in shaping the future of clean energy and advanced materials. H Quest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $35k-54k yearly est. Auto-Apply 17d ago
  • Office Manager

    Franjo Restoration

    Office manager job in Pittsburgh, PA

    Job Description FRANJO RESTORATION (************************** A flood, fire, natural disaster, or any other incident that damages your property and puts you and your loved ones at risk is hard to think about - but it happens. Franjo Restoration Services knows the first thing you want and need after an incident like this is to return to normalcy and safety as quickly as possible. For more than 20 years we have helped to rebuild businesses, commercial properties, and lives with expert disaster restoration and general renovation/construction services. We are there when you need us the most, with caring service, expert remediation knowledge, and all the tools needed to get the job done as efficiently and cost-effectively as possible. Franjo Restoration located in Baldwin, PA is looking for an OFFICE MANAGER performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, and data processing. Provides general office support with a variety of clerical activities and related tasks. The Office Manager will be responsible for answering incoming calls, directing calls to appropriate associates, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties. The Office Manager is also responsible for managing the fiduciary information, primarily financial in nature, about all company activities that will assist management and Ownership in making educated economic decisions about the company's future. Essential Functions PSA Accounting Software All aspects of AP/AR, Payroll entry, Bank Statement reconciliation, Overhead & Job Cost invoice processing, weekly check printing Sage Accounting Software All aspects of AP/AR, Payroll reimbursement invoices, Bank Statement reconciliation, Job Entry (two entities), contract set up, estimate entry, month-end cost projection with GM &PM Payment selection for checks, notify Controller of available payments for print TimberScan Invoicing Software Upload & code PDF invoices, send notifications to PM, Approve, Export to Sage Certified Payroll/Prevailing wage recording and tracking Monitor multiple Accounting & personal employee email addresses com credit card processing for customer payments Maintain E-Tides online account and make quarterly online payments Determine quarterly Sales & Use tax owed with General Manager Monthly review with Controller & GM OH budget review with General Manager HR compliance with Franjo Construction HR Director Insurance certificates - Obtain and record Subcontractors certificates in Sage Annual insurance review with auditors with approval from Controller Resolve vendor issues Vendor Credentialing site compliance - complete and maintain new & existing profiles Maintain production spreadsheets Job, vendor and vehicle file up keep Project final reports and surveys Customer relations - answering phones, taking new estimate information Receiving & processing mail Office equipment maintenance Office supplies purchasing and maintenance IT company point of contact Answering Service maintenance Maintain internal phone list Employee start-up information Maintain Employee files Track and maintain all employee attendance Vehicles Oversee tracking software Registration EZ pass online maintenance - adding/removing vehicles Parking setup Competencies Communication Proficiency Customer/Client Liaison Ethical Conduct Problem-solving/Analysis Strategic Thinking Time Management
    $35k-54k yearly est. 2d ago
  • Family Office Manager

    Faros Property Management LLC

    Office manager job in Pittsburgh, PA

    ABOUT US Faros Properties is a vertically integrated, full-service owner, developer, and operator of real estate. Faros focuses on core principles of entrepreneurship, integrity, alignment of interests, and creating a positive impact. The foundation of our business is built on our long-term relationships with our investors, partners, tenants, and residents. We endeavor to build and create impactful spaces to live, work and thrive. We are seeking a reliable and detail-oriented Accountant / Administrative Support professional to handle bill processing, accounts payable, and related administrative tasks for the principals of our private family office. ABOUT THE POSITION This role is focused on accurate processing, organization, and follow-through. It requires a high degree of trust, discretion, and consistency. The ideal candidate is someone who values stability, takes pride in doing the basics well, and is comfortable working in a support role with clear responsibilities. This position is based in our Pittsburgh office, located in the Northside. RESPONSIBILITIES: Accounting & Bill Processing Process personal and household bills for principals in a timely and accurate manner Review invoices and statements for accurate and proper documentation Administers payroll and benefits for household employees of principals, including related payroll tax reporting Enter and code expenses into accounting systems Prepare and execute payments (ACH, wire, check, bill pay) Track recurring expenses and ensure nothing is missed Reconciliation & Recordkeeping Assist with bank and credit card reconciliations related to bill pay Maintain organized records of invoices, approvals, and payments Prepare basic monthly summaries of expenses Respond to routine accounting or billing questions Administrative Support Coordinate vendor setup and maintain vendor information Assist with reimbursements and expense tracking Support general administrative tasks related to financial operations Work with outside accountants or advisors as needed to provide information Process & Controls Follow established procedures and approval processes Maintain confidentiality across all personal and financial matters Flag discrepancies, unusual items, or missing information Help keep systems and files organized and up to date MINIMUM QUALIFICATIONS: Bachelor's degree in accounting or related field of study. 3-7+ years of experience in bookkeeping, payroll, and accounts payable Experience in a high-trust environment (private office, executive support, professional services) preferred Basic understanding of accounting principles and expense categorization Experience using accounting and bill-pay systems (QuickBooks, Bill.com, or similar) Experience administering household employee payroll and benefits Strong attention to detail and organizational skills PERSONAL ATTRIBUTES: Highly trustworthy and discreet Dependable, consistent, and organized Comfortable with routine, process-driven work Good judgment and common sense Looking for a long-term, stable role GENERAL INFORMATION This is a full-time position (Monday - Friday), located at Nova Place on the Northside of Pittsburgh. It is in-office. Benefits include Health/Dental/Vision and other ancillary plans; 401(k) with Company match; 12 paid Holidays; Paid Time Off; Free employee parking. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
    $35k-54k yearly est. Auto-Apply 2d ago
  • Office Administrator

    Morris Great Lakes 4.0company rating

    Office manager job in Cranberry, PA

    Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity. Morris Great Lakes is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is in western PA, western NY, and WV. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively. Summary of Responsibility: The Office Administrator serves as the first point of contact for visitors, customers, and vendors, maintaining a professional and welcoming environment. They manage front-office operations, including calls, emails, conference rooms, and common areas, while performing administrative tasks to support overall office efficiency. Responsibilities also include processing invoices and deposits, managing vendor and company portals, assisting with service billing, and ensuring all interactions and operations uphold confidentiality, professionalism, and company policies. What You Will Contribute: Greet visitors and represent the company with a professional, friendly demeanor. Maintain organized, clean, and presentable office spaces, including conference rooms, lobby, and common areas. Field and direct incoming calls and emails from customers, vendors, and internal teams. Monitor and respond to inquiries sent to group email and phone lines. Perform administrative and organizational tasks to support smooth office operations. Process check deposits and manage vendor invoices, coordinating with accounting as needed. Manage company portals, including EZ-Pass updates and renewals. Assist with service invoicing in the ERP system, ensuring accuracy and timely delivery to customers. Uphold confidentiality, professionalism, and adherence to company policies in all interactions. Provide exceptional customer service to both internal and external stakeholders. Other Functions: Perform related duties as required The duties listed above are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications & Competencies: Office admin experience is a plus Bachelors degree a plus Strong organizational skills and high attention to detail. Ability to handle multiple tasks and prioritize effectively. Comfort using Microsoft Office Suite, especially Excel. Strong written and verbal communication skills. Professional customer service mindset. Must be available to work onsite Monday-Friday, 8:00 AM-5:00 PM (40 hours). What's in it for You: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: • Competitive starting salary • Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance • 3+ Weeks' Vacation to Start • 10 Company Paid Holidays • 401(k) retirement plan with company contribution • Tuition reimbursement • Employee appreciation events and perks • Employee Assistance Program **************************************** Mental and Physical Requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Must be highly mobile, able to access all areas of the premises. • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. • Ability to sit for prolonged period of times. • Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. • Ability to frequently use hands and arms. • Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. • Ability to keep their composure with the public and co-workers in everyday, stressful situations. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Job Req: #1485B, Cranberry Township PA
    $31k-40k yearly est. 57d ago
  • Aesthetics Business Manager - Pittsburgh South

    Galderma 4.7company rating

    Office manager job in Pittsburgh, PA

    Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Job Title: Aesthetics Business Manager Location: Pittsburgh South The role of the Aesthetics Business Manager will implement sales/direct sales plans and processes to maximize sales opportunity through promotion and sale of technical and/or nontechnical products and/or services and solutions directly to current and new end customers. Key Responsibilities Implement Sales / Direct Sale plans and processes to maximize sales opportunity through promotion and sale of technical and/or nontechnical products and/or services and solutions directly to current and new end customers Track and monitor lead generation plans to ensure a substantive sales opportunity pipeline Implement and execute Sales / Direct Sales processes and policies ensuring product/brand sales volumes and profit targets are met Collaborate on Sales / Direct Sales activities informing customers of new product/service introductions and prices Preferred Skills and Qualifications Bachelor's Degree required 2+ years of combined sales and customer service Strategic and consultative sales background Prior experience in buy and bill sales What We Offer in Return You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. Next Steps If your profile is a match, we will invite you for a first virtual conversation with the recruiter. The next step is a virtual conversation with the hiring manager The final step is a panel conversation with the extended team Our people make a difference At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do. Employer's Rights This does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Galderma is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by applicable law. Galderma is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment.
    $67k-111k yearly est. Auto-Apply 15d ago
  • Office Manager

    Dental Office

    Office manager job in McMurray, PA

    McMurray Family Dental is seeking an Office Manager to join our team! We take pride in recognizing the skills and dedication of our employees, and we are dedicated to fostering a work environment where you can succeed. If you're passionate about delivering exceptional patient experiences and have experience inspiring and leading teams, this is the ideal opportunity. We invite you to apply today and become part of our energetic team! Schedule Full-time Monday through Thursday Benefits Medical, dental, vision, and life insurance Generous PTO and paid holidays Traditional and Roth 401(k) options Qualifications 1+ years of office management experience in a dental setting is highly preferred INDHRFO02
    $35k-54k yearly est. Auto-Apply 16d ago
  • Manager, Guest Experience | Full-Time | PPG Paints Arena

    Oak View Group 3.9company rating

    Office manager job in Pittsburgh, PA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Manager, Guest Services is responsible for overseeing all guest-facing operations at PPG Paints Arena. This role ensures that every guest receives a safe, welcoming, and memorable experience from arrival to departure. The manager leads a team of front of house staff, and guest service representatives, and collaborates closely with security, operations, and event production teams. This role pays an annual salary of $52,000-$62,000 and is bonus eligible Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until April 24, 2026. Responsibilities Essential Duties and Responsibilities include the following: Other duties may be assigned. Guest Experience: Lead and manage guest services teams to deliver exceptional customer service Resolve guest inquiries, complaints, and special requests with professionalism and urgency Ensure ADA compliance and accessibility accommodations are properly implemented Monitor guest satisfaction and implement continuous improvement strategies Oversee lost and found operations and guest feedback systems Front of House Operations: Supervise entry gates, ticket scanning, and crowd flow during ingress and egress Maintain cleanliness, safety, and visual standards of lobbies, concourses, and seating areas Coordinate with custodial, security, and event operations for seamless execution Manage signage, wayfinding, and public information displays Enforce emergency procedures and support incident response protocols Manage uniform inventory, distribution, and appearance standards for all front-of-house staff Team Leadership Recruit, train, and supervise front-of-house staff including supervisors, ushers, greeters, ticket takers, and guest service reps Develop staffing plans and schedules for events of varying scale Conduct pre-event briefings and post-event evaluations Foster a culture of hospitality, accountability, and teamwork Design and manage staff incentive programs to boost performance, morale, and guest satisfaction Administrative & Compliance Document and report guest incidents and accidents occurring in public areas Coordinate with risk management and legal teams to file and track insurance claims related to guest incidents Ensure timely and accurate submission of incident reports and supporting documentation Maintain confidentiality and compliance with internal policies and external regulations Qualifications Qualifications Bachelor's degree in Hospitality, Event Management, or related field (preferred) 3-5+ years of experience in guest services or front-of-house management in a large venue Strong leadership and interpersonal skills Excellent oral and written communication skills, with the ability to interact effectively with guests, staff and stakeholders Familiarity with ticketing systems and crowd management tools Ability to work evenings, weekends, and holidays based on event schedule Desired Traits Passion for live events and guest satisfaction Calm under pressure and quick-thinking in dynamic environments Detail-oriented with strong organizational skills Collaborative and proactive leadership style Work Environment Fast-paced, high-volume arena setting Requires standing and walking for extended periods Exposure to loud environments, large crowds, and variable weather conditions Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements include the ability to operate a keyboard and move around the facility. Must be able to hear and speak to use two-way radio and telephone. This position is not substantially exposed to adverse conditions. May be exposed to high levels of noise. Computer To perform this job successfully, an individual should have knowledge of Microsoft Office Software, as well as working knowledge of payroll and timekeeping systems. Certifications, Licenses, Registrations No certifications are required Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $52k-62k yearly Auto-Apply 9d ago
  • OFFICE SUPERVISOR- WOMEN'S HEALTH

    Independence Health System 3.7company rating

    Office manager job in Murrysville, PA

    Job Summary/Overall Objectives The Office Supervisor will be responsible for daily operation workflow on customer satisfaction in the office. This position oversees projects that are assigned to staff and follows up with management as necessary. This position works collaborative with management to lead practice based quality improvement efforts. Essential Job Functions * Provides daily staffing management of the physician practice. * Responsible for the staffing schedule ensuring adequate coverage to meet patient care needs. * Assist management to identify opportunities to flex staffing schedule to ensure appropriate coverage. * Hold staff accountable on a daily basis for quality and efficiency of operations, identifying and providing feedback to management regarding performance issues. * Participate as part of the office leadership team, encouraging staff involvement in improving performance, efficiency, and problem solving. * Complete performance evaluations and corrective action/performance improvement plans for staff as appropriate and delegated by management. * Assist management in daily safety of personnel, patients and families. * Ensure staff incorporates national patient safety goals into the practice. * Hold the required fire and safety drills at the location. * Manage the daily service excellence and service recovery efforts of the practice. * Interact with patients, responding to client service recovery issues in accordance with Excela Health Mission and Vision, referring to management when outside scope of authority. * Act as a resource to the staff to address and resolve customer service issues. * Assist the manager to maintain continuous compliance with all regulatory agencies. * Monitor compliance with all standards, policies and procedures, reporting to management with any areas of non-compliance for follow up. * Assist in maintaining and/or decreasing organizational and departmental costs. * Assess customers' needs and consider customer in decision making processes to ensure customer satisfaction. * Ensure all staff greets customer in a polite and professional manner whether it is on the phone or face to face. * Receive customers and/or answer telephone courteously, determines needs and respond appropriately. * Oversee all projects assigned to staff. * Process correspondence, respond appropriately, and/or direct to the appropriate individual. * Process all legal correspondence according to policies and procedures. * Take accurate messages capturing all pertinent information and direct to the appropriate individual. * Work collaboratively with management to lead practice-based quality improvements efforts; monitor progress toward QI goals. * Develop and implements standard work, in collaboration with management, to ensure consistency and quality of care delivery. * Other duties as assigned. Competency and Experience [Knowledge, Skills and Abilities] Required Qualifications/Experience * High School Diploma or higher education. * Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice. * Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. * Proficient in Microsoft Office applications, including Outlook and Excel. Preferred Qualifications/Experience * One (1) year supervisory/management experience in an office setting. * Experience in Healthcare setting. License, Certification & Clearances * Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program. * Act 33 with renewal * Act 34 with renewal * Act 73 FBI Clearance Position Type/Expected Hours of Work * Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). * Travel may be expected locally between System locations. Equal Employment Opportunity Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations. Disclaimer This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x Extreme Cold x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle (company) x Operates Heavy Equipment x Use of Lifting/Transfer Devices x Rotates All Shifts x 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x x Overtime(+8/hrs/shift; 40/hr/wk) x x Travel Between Sites x x Direct Patient Care x x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x x Chemicals (direct use) Exposure x x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x Climbing Ladders Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x Carry x Transfer/Push/Pull Patients x x Seeing Near w/Acuity x x Feeling (Sensation) x x Color Vision x x Hearing Clearly x x Pulling/Pushing Objects Overhead x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle x Lifting Seat Pan to Knuckle x Lifting Knuckle to Shoulder x Lifting Shoulder to Overhead x When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device
    $26k-38k yearly est. 60d+ ago
  • Commercial Business Manager

    Roto-Rooter 4.6company rating

    Office manager job in Pittsburgh, PA

    Commercial Business Manager Roto-Rooter, America's premier plumbing and drain cleaning company, is the name that homeowners and businesses turn to for select quality services. We are proud of our more than 80-year history, but it's our future that has us so excited! Roto-Rooter has an opportunity available for a Commercial Business Manager at our Pittsburgh branch located in Murrysville, PA. The primary responsibilities of the Commercial Business Manager are to grow commercial sales in their respective Branch by developing and maintaining relationships with new and existing commercial customers. The Commercial Business Manager generates sales by promoting all our lines of business to prospective and existing commercial customers, including through the direct supervision of the commercial jetting and sales team. The salary range for this position is $85,000-$95,000, depending on experience. There is also opportunity for a branch performance based bonus. Responsibilities Your responsibilities will also include but not limited to: Develop additional business opportunities by selling Roto-Rooter's preventative maintenance and priority care programs. Spend majority of their time in the field visiting existing and prospective commercial customers and establishing relationships Assist National Sales Team to with processing work orders and to ensure paperwork is completed in accordance with approved standardized procedures for work being performed or quoted by jet technicians and commercial field supervisors Conduct job completion follow-up with customers ensuring satisfactory completion of work performed by jet technicians and commercial field supervisors Manage productivity of commercial jet techs and commercial Field Supervisors to ensure attainment of performance goals. Join local trade associations and participate in tradeshows and events when applicable. Provides coaching and counseling to jet technicians and commercial field supervisors who are not meeting published production goals. Establishes performance improvement goals. Oversees scheduling of jet techs and commercial field supervisor to ensure there is adequate manpower coverage to complete all required work. Develop relationships with customers to build customer loyalty. Requirements Highschool diploma or equivalent At least 5 years of sales and management experience. Commercial Sales experience with proven year-over-year record of successful development and growth of a territory. Must posess sound problem-solving skills and good communication skills. Valid driver's license with acceptable driving record according to company policy. Benefits At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That's why we are proud of our extensive employee benefit package including: Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401K Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 90 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. Not ready to apply? Connect with us for general consideration.
    $85k-95k yearly Auto-Apply 44d ago
  • Uro Oncology Business Manager - Philadelphia, PA

    Immunitybio

    Office manager job in Homestead, PA

    ImmunityBio, Inc. (NASDAQ: IBRX) is a commercial-stage biotechnology company developing cell and immunotherapy products that are designed to help strengthen each patient's natural immune system, potentially enabling it to outsmart the disease and eliminate cancerous or infected cells. We envision a day when we no longer fear cancer, but can conquer it, thanks to the biological wonder that is the human immune system. Our scientists are working to develop novel therapies that harness that inherent power by amplifying both branches of the immune system, attacking cancerous or infected cells today while building immunological memory for tomorrow. The goal: to reprogram the patient's immune system and treat the host rather than just the disease. Why ImmunityBio? • ImmunityBio is developing cutting-edge technology with the goal to transform the lives of patients with cancer and develop next-generation therapies and vaccines that complement, harness and amplify the immune system to defeat cancers and infectious diseases. • Opportunity to join a publicly traded biopharmaceutical company with headquarters in Southern California. • Work with a collaborative team with the ability to work across different areas of the company. • Ability to join a growing company with professional development opportunities. Position Summary The Uro Oncology Business Manager's main objective is to drive clinical conviction of Anktiva and achieve performance results within their territory. The role will focus on gaining breadth and depth of treatment adoption from the LUGPA clinics, Academic institutions, and IDN Hospitals who treat and manage early-stage bladder cancer patients within their territory. The Uro Oncology Business Manager will need to understand the unique market opportunities of their geography, including account affiliations and decision makers, prescriber influencers, and treatment pathways. Essential Functions Execute sales strategy to drive Anktiva's treatment adoption across all clinics and prescribers who treat and manage patients with approved indicators. Build trusting customer relationships and provide clear educational information to communicate efficacy results and define appropriate patient identification. Develop and maintain meaningful disease state knowledge and product expertise to provide value proposition to the customer. Analyze account performance, identify prescriber adoption barriers, and propose solutions to address barriers. Collaborate with ImmunityBio matrix partners to identify opportunities and/or change territory tactics. Accountable for the training of all relevant HCP's on Anktiva dosing, administration, and overall treatment expectations for all accounts within the territory. Utilize approved resources to educate and answer questions regarding reimbursement and contracting information. Appropriately utilize company approved marketing tools and resources to craft a targeted approach to manage accounts and geographic territory. Plan, lead, and execute speaker programs for the top providers and clinics within the territory. Represent product in a professional, compliant, and ethical manner. Complete all administration, reporting, and training tasks proficiently and on time. Perform other duties as assigned. Education & Experience Bachelor's degree with 6+ years in healthcare, pharmaceutical, biotech, or medical device companies required. 4+ years urological oncology/urology experience required Proven track record of success and experience in start-up biopharma and/or diagnostics company preferred Comprehension of the buy and build model preferred Must possess and maintain a current valid driver's license required Knowledge, Skills, & Abilities Communicate effectively with social/emotional/relational intelligence, both verbally and written, with team members, leadership, and customers. Create genuine relationships with customers based on integrity and trustworthiness. Ability to be a continual learner, open to innovative ideas and solutions while collaborating with cross-functional commercial members. Ability to gain consistent access and develop strong professional relationships with health care providers in community and hospital settings. Understand the complexities and subtleties of the urologic oncology marketplace and customer segments. Demonstrate strong business acumen, analytics, and account management skills. Effective prioritization, flexibility and change management abilities in a dynamic environment. Candidates will have integrity, be inclusive and collaborative. Working Environment / Physical Environment Remote The willingness and ability to travel overnight Requires driving a personal vehicle on behalf of the Company Must successfully complete a motor vehicle record check upon hire and annually thereafter Must maintain a standard form of automobile liability insurance that meets the company's required minimum coverage limits (currently $250,000/$500,000 bodily injury liability and $100,000 property damage liability), Must provide proof of insurance coverage that meets these requirements upon hire and annually thereafter This position is eligible for a discretionary bonus and equity award. The annual base pay range for this position is below. The specific rate will depend on the successful candidate's qualifications, prior experience as well as geographic location. $190,000 (entry-level qualifications) to $190,000 (highly experienced) annually The application window is anticipated to close on 60 days from when it is posted or sooner if the position is filled or closed. ImmunityBio employees are as valuable as the people we serve. We have built a resource of robust benefit offerings to best support the total wellbeing of our team members and their families. Our competitive total rewards benefits package, for eligible employees, include: Medical, Dental and Vision Plan Options • Health and Financial Wellness Programs • Employer Assistance Program (EAP) • Company Paid and Voluntary Life/AD&D, Short-Term and Long-Term Disability • Healthcare and Dependent Care Flexible Spending Accounts • 401(k) Retirement Plan with Company Match • 529 Education Savings Program • Voluntary Legal Services, Identity Theft Protection, Pet Insurance and Employee Discounts, Rewards and Perks • Paid Time Off (PTO) includes: 11 Holidays • Exempt Employees are eligible for Unlimited PTO • Non-Exempt Employees are eligible for 10 Vacation Days, 56 Hours of Health Pay, 2 Personal Days and 1 Cultural Day • We are committed to providing you with the tools and resources you need to optimize your Health and Wellness. At ImmunityBio, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
    $53k-97k yearly est. Auto-Apply 56d ago

Learn more about office manager jobs

How much does an office manager earn in Ross, PA?

The average office manager in Ross, PA earns between $28,000 and $67,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Ross, PA

$43,000

What are the biggest employers of Office Managers in Ross, PA?

The biggest employers of Office Managers in Ross, PA are:
  1. Highmark
  2. Franjo Restoration
  3. Squirrel Hill Health Center
  4. East Bay Foundation On Aging
  5. Faros Property Management LLC
  6. H Quest Vanguard
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