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  • Business Office Manager

    Vivia

    Office manager job in Lincolnwood, IL

    Business Office Manager Reports To: Billing Manager Schedule: Full-time, 40 hours/week Compensation: exempt from overtime, $56-$62k annual salary, with eligibility for a quarterly performance-based bonus Position Summary The Business Office Manager is a critical leadership role responsible for driving insurance enrollment efforts, optimizing front office operations, and supervising administrative teams across multiple community mental health clinics. This role ensures timely and accurate submission of applications through the ABE Provider Portal, tracks and reduces the uninsured patient rate, and maintains compliance with organizational and state regulations. The Business Office Manager also plays a key role in office process improvement, staff training, and cross-site quality assurance. This is a highly collaborative and patient-facing leadership role ideal for someone who thrives in a mission-driven environment, is detail-oriented, and can balance frontline service with operational oversight. Key Responsibilities +Supervision & Leadership +Supervise and support Office Admins across sites, serving as a resource for questions, guidance, and real-time problem-solving. +Coordinate front desk schedules to ensure full coverage across locations. +Train and onboard new Office Admins and provide continuing mentorship and performance feedback. +Conduct periodic audits, quality reviews, and performance appraisals Front Office Process Oversight +Identify opportunities for workflow improvements in patient intake, check-in, appointment scheduling, no shows, and follow-up processes. +Standardize procedures across clinics and maintain up-to-date SOPs. +Ensure all appointments are checked in and checked out based of Vivia Health's policies and procedures. +Ensure all front office staff follow protocols for data accuracy, patient confidentiality, and clinic professionalism. +Oversee the timely and accurate completion of RSA documentation by Office Admins. +Provide coaching and training on RSA processes and documentation standards. Clinic Environment Oversight +Lead and supervise Office Admins in maintaining the cleanliness, organization, and presentation of all clinic sites. +Ensure that each Office Admin conducts regular walkthroughs of their clinic to assess physical space, address supply needs, and uphold cleanliness standards. +Monitor that front desk and common areas are consistently professional, welcoming, and in alignment with clinic expectations. +Coordinate with facilities staff and Office Admins to resolve cleanliness issues, report maintenance concerns, and ensure a safe clinic environment. +Oversee inventory management processes across sites, ensuring that Office Admins maintain orderly storage areas and proactively restock front office supplies. Insurance Coverage and ABE Application Oversight +Oversee and ensure accurate and timely submission of Medicaid and other health coverage applications via the ABE Provider Portal. +Monitor uninsured patient rates and implement strategies to reduce them across the organization. +Maintain a centralized, trackable system for all insurance applications and documentation. +Follow up with patients and case managers to complete outstanding items. +Generate and present regular reports on coverage metrics to leadership. Cross-Functional Collaboration +Serve as a key liaison between administrative, billing, and clinical departments. +Support patient-facing staff in resolving insurance-related issues quickly and effectively. +Step in as backup support during absences, covering the front desk, phones, appointment scheduling, and EHR tasks as needed. Operational Support (as needed) +Provide coverage at clinic locations (Bucktown, Rogers Park, Gage Park) during staff absences or clinic needs. +Assist with scheduling, phone calls, patient communication, and EHR data entry as backup support. Qualifications Required: +Minimum 2 years of administrative experience in healthcare or mental health settings. +Previous experience in a lead, training, or supervisory role. +Strong understanding of front office operations, including EHR systems (preferably AthenaOne). +Familiarity with RSA level documentation and community mental health billing practices is strongly preferred. +Proficiency in Microsoft Office (Word, Excel, Outlook). +Excellent communication skills, especially in translating complex documentation into patient-friendly explanations. +Detail-oriented, dependable, and capable of managing multiple priorities independently. +Commitment to equity, inclusion, and service to under-resourced populations. Preferred +Bilingual (Spanish/English) is a plus. +Associate or bachelor's degree in a related field (e.g., Health Administration, Social Services). Work Environment +Primarily based at Bucktown and Lincolnwood locations. +Will travel to Rogers Park and Gage Park to provide coverage and training as needed. +Full-time role with standard business hours; occasional flexibility required for team or client needs.
    $56k-62k yearly 4d ago
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  • Luxury Travel Team Manager

    TL365

    Office manager job in Wheeling, IL

    TL365 is a family-owned and operated, award winning Travel Management Company (TMC) based in Wheeling, IL and specializing in both corporate and leisure travel. With almost 40 years of experience in the travel industry, our luxury travel team specialize in curating personalized luxury vacations for clientele who appreciate our high-touch and knowledgeable insight for destinations around the world. As an associate of Travel Leaders Network, one of the nation's top consortia, and a branch of Tzell Travel Group, we have access to a vast network and resources. Alongside our proprietary booking platform, our advisors are supported to best be able to provide our clients with in-depth knowledge and exceptional service. Role Description This is a full-time hybrid role for a Luxury Travel Team Manager at TL365. TL365 is looking for a passionate and experienced Luxury Travel Team Manager to lead our internal luxury travel advisors while also engaging directly with clients. This role demands deep expertise in luxury hotels, destination management companies (DMCs), and cruise lines, combined with exceptional communication and leadership skills to foster an inspiring, positive team culture. Key Responsibilities: Lead and mentor a team of luxury travel advisors, creating a supportive, inclusive, and motivating work environment that champions collaboration and high performance. Oversee daily operations, ensuring consistent enforcement of company policies and best practices to maintain excellence and compliance. Engage directly with select high-value clients, offering personalized consultation and luxury travel solutions. Build and nurture strong partnerships with top-tier luxury hotels, DMCs, and cruise lines to provide exclusive and seamless experiences for clients. Drive team sales initiatives focused on luxury travel products, monitoring performance, and providing coaching to achieve or exceed targets. Collaborate with marketing and leadership to refine strategies and promote the luxury travel division in line with Travel Leaders 365's brand and standards. Stay abreast of new luxury travel trends, supplier innovations, and competitors to keep the team informed and ahead of market demands. Qualifications Customer Satisfaction, Customer Service, and Communication skills Proven experience as a successful luxury travel advisor, preferably with knowledge of luxury hotels, DMCs, and cruise lines. Knowledge of luxury travel trends and destinations Attention to detail and ability to manage multiple tasks simultaneously Strong problem-solving and decision-making abilities Proficiency in travel booking systems and technology Excellent interpersonal and relationship-building skills Ability to work independently and remotely Experience in the hospitality or tourism industry Experience in negotiating with vendors on behalf of clients At least 3 years in a leadership or managerial role, ideally managing internal travel consultants. Exceptional communication and interpersonal skills with the ability to enforce policies diplomatically and build a positive team culture. Strong organizational skills and ability to foster a culture of accountability, support, and client-centered service within a team. Compensation This is a base + commission compensation structure Benefits include Health Care, Access to Vision and Dental Insurance, 401k, Sick Leave and Paid Time Off (Vacation) Policy
    $59k-120k yearly est. 4d ago
  • Office Manager

    BGSF 4.3company rating

    Office manager job in Franklin Park, IL

    Our client, a dynamic manufacturing company in Chicago' near NW suburbs, is looking for an Office Manager to join their team as they continue to grow. This full-time position involves overseeing the daily operations of an office and its various departments. Preferred skills include general office management, human resources, and payroll/accounting. This role will be a key cog in the day-to-day operations of the company and will work closely with company leadership. Responsibilities Office Management: Supervising/Assisting with AP & AR duties: Weekly vendor payment process Purchase order support Overall department coverage when needed Conducting monthly check-in meetings to ensure all AP and AR functions are running efficiently Maintain office appearance and cleanliness Responsible for all office equipment (phones, computers, printers, etc.): In working order Train employees how to use Troubleshoot minor issues Submit support tickets for complex issues Contract management and renewal Upgrades or replacements Manage office supplies from taking inventory to ordering to stocking Work closely with various vendors to execute company projects Plan, organize, and host office lunches, parties, and activities Financial Management: General Ledger Support Responsible for maintenance of accounting processes Responsible for monthly closing support General Ledger Reconciliation Bank Reconciliation Manage internal financial procedures Act as liaison between company and outside auditors for document needs Assist auditors in the completion of the annual audit Direct communication with bank and/or lenders Human Resources: Bi-weekly payroll for full-time and temporary company employees Weekly payroll for outside temp agencies Maintain direct contact with outside HR resources Drafting or amending company policies for distribution Maintaining all employee records Personal Time Off for all employees Administering relevant paperwork to new employees W4 & I9 document control 401K information Health/Dental information Terminations Pay changes Worker's Compensation File all workers' compensation claims and act as point of contact with assigned adjusters Complete yearly workers comp audit Health Insurance Act as point of contact for Health Insurance group regarding health and dental insurance Work closely with company insurance brokers for yearly compliance reporting Recruitment Post job ads on hiring sites as positions within the company become available Perform all screening processes Set-up, in some instances attend, online and in-person interviews for hiring managers Conduct new hire onboarding Qualifications and Skills Minimum of 3 years proven experience as an Office Manager, Front Office Manager, or Administrative Assistant Proficiency in MS Office (Outlook, Teams, Excel, Word, and PowerPoint) ERP experience - preferred Experience in business manufacturing setting - preferred Hands-on experience with office machines and equipment (printers, phones, computers) Excellent time management skills and ability to multi-task and prioritize work Attention to detail and problem-solving skills Strong organizational and planning skills in a fast-paced environment A creative mind with an ability to suggest improvements Polished written and verbal communication skills College degree - preferred
    $37k-44k yearly est. 6d ago
  • Office Manager

    Inspyr Solutions

    Office manager job in Melrose Park, IL

    The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail. Responsibilities will include a range of bookkeeping, HR and administrative functions. They should also possess a friendly demeanor so they can effectively interact with office visitors and interview candidates. Responsibilities Coordinate and organize office activities Support AP/AR and bookkeeping responsibilities support HR functions as needed Oversee stock of office supplies Greet visitors at office Coordinate inbound and outbound office mail Support HR in scheduling meetings, interviews and transport Qualifications 3+ years office management experience Familiarity with ERP systems strongly preferred Proficiency in Microsoft Office suite Bachelor's degree and/or experience in manufacturing industry preferred Strong communication skills Strong ability to multitask
    $36k-55k yearly est. 3d ago
  • Office Manager

    New Roots Talent Consulting, LLC

    Office manager job in Northbrook, IL

    Are you an administrative professional who has strong technical and organizations skills and enjoys being a key member in amore intimate team environment? Would you like a more flexible schedule? Our client location in the northern suburbs (Northbrook area) is looking to add a strong office manager that is looking for a 35 hour/week work schedule. The key to success require an experienced background (5-10 years in an administrative or project management role) and ability to be organized and work autonomously. About the company: Our client is a dynamic and innovative organization committed to delivering impactful conferences across various IT industries. We are seeking a detail-oriented, organized, and proactive individual to join our team as an office manager. This role will support the planning, coordination, and execution of 20 annual conferences, ensuring seamless operations and an exceptional experience for all attendees and sponsors. Key Responsibilities: Assist in the planning and coordination of conferences, from inception to completion. Manage conference schedules, including speaker bookings, venue arrangements, and logistics coordination. Communicate with sponsors and venue to ensure timely delivery of event requirements. Maintain and update event-related documentation, such as attendee lists, registration data, and budget tracking. Ensure compliance with event policies and timelines Provide on-site support during conferences to handle any immediate logistical needs and ensure smooth operations. Provide administrative support to the company president Create and update conference webpages Update and maintain company website pages for each conference via WordPress (adding/editing session information, linking pages, adding media/logos, etc.) Update and maintain forms in Wufoo Communicate day of conferences with sponsors and attendees Qualifications: Proven experience in project management, conference coordination, and related administrative roles. Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines. Excellent written and verbal communication skills. Ability to work well under pressure and in a fast-paced environment. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), WordPress, Adobe and Wufoo Ability to work independently in small office environment Some travel required for on-site for pre-conference setup the day before conference (approx. 2 hours) as well as on-site conference management (approx. 7am - 5:30pm) Professional presentation and demeanor Bachelor's degree or equivalent experience If you are passionate about administration, project management, and conference planning and are detail-oriented, and thrive in a fast-paced environment, we would love to hear from you!
    $36k-55k yearly est. 3d ago
  • Office Coordinator

    Adecco 4.3company rating

    Office manager job in Aurora, IL

    Engagement Coordinator (Temp) Pay Rate: $20-$22/hr Schedule: Monday - Friday, 9:00 AM - 5:30 PM Key Responsibilities This role supports engagement initiatives across three distribution centers in the Chicago area (Aurora, Lake Zurich, and Burr Ridge). Key duties include: Event Execution: Execute engagement events while adhering to budget and spending policies. Site Support: Streamline local programs to promote an inclusive environment through various communication channels like TV, flyers, and in-person meetings. Operations: Support the setup of recognition and community initiatives, and purchase office supplies and catering. Physical Requirements: Must be able to stand/walk for long periods and regularly lift up to 30 pounds. Candidate Requirements Experience: Experience in an office coordinator, customer service, or assistant role. Technical Skills: Proficiency with Excel and/or Google Sheets. Education: High School Diploma or GED required. Mindset: We are looking for professional self-starters with a "customer-focused" mindset and a keen eye for detail and aesthetics. Age: Must be at least 18 years old. Fine print: This is a W2 position. Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws. Equal Opportunity Employer/Veterans/Disabled Must be authorized to work in the U.S. without employer sponsorship. To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: *The California Fair Chance Act *Los Angeles City Fair Chance Ordinance *Los Angeles County Fair Chance Ordinance for Employers *San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $20-22 hourly 4d ago
  • P/T Customer Experience Manager

    Michaels Stores 4.3company rating

    Office manager job in Bloomingdale, IL

    Store - CHI-BLOOMINGDALE, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range for this Position: $16.00 - $22.20 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $16-22.2 hourly 5d ago
  • Office Manager

    Neuroclinic and Assessments

    Office manager job in McHenry, IL

    NeuroClinic and Assessments, LLC is a private neuropsychology and psychology practice serving Lake and McHenry Counties in Illinois. We specialize in neuropsychological assessment for adolescents, adults, and older adults, and provide psychotherapy tailored for adults and older individuals. Our team is dedicated to delivering professional, high-quality, and compassionate mental health care. Role Description We are seeking a full-time, on-site Office Manager to support our McHenry, IL and Schaumburg, IL locations. The Office Manager oversees daily office operations, supports administrative and clinical workflows, manages office equipment, provides exceptional customer service, and coordinates scheduling. Additional responsibilities include maintaining records, facilitating communication, and ensuring an organized and efficient work environment. Responsibilities Office management Provide administrative support to the business owner, including task management and prioritization. Oversee schedules, including testing coordination and distribution of report-related tasks. Monitor tasks from providers and students, issuing reminders and ensuring timely completion. Distribute completed reports via fax, patient portal, or mail. Maintain appropriate office supplies and coordinate printing of testing materials. Track and ensure compliance with legal, ethical, and professional requirements. Supervise, train, and support administrative staff while fostering a collaborative and professional team culture. Reception Greet patients and ensure a welcoming, supportive experience. Facilitate completion of intake paperwork and obtain necessary signatures. Request medical records from outside providers as needed. Scan and upload appointment and testing materials into the appropriate systems. Scheduling Manage incoming phone calls, schedule appointments, and address questions about policies, billing, and insurance. Coordinate and schedule communication with other healthcare providers. Insurance and Billing (training available) Verify insurance coverage and determine applicable copays. Collect deposits and discuss payment options with patients. Submit insurance claims and enter payments into our Electronic Medical Record (EMR) system. Generate and send patient statements and follow up on outstanding balances. Qualifications Strong communication and customer service skills, with the ability to engage clients and staff professionally. Experience in administrative support or office management roles. Highly organized, detail-oriented, and proactive in identifying needs and solutions. Ability to manage schedules, maintain records, and ensure operational efficiency. Strong problem-solving abilities. Proficiency in using and maintaining office equipment and office management software. High school diploma or equivalent required. What we offer: Compensation tailored to experience Benefits package including health insurance, disability, and 401k. Paid vacation & holidays.
    $36k-55k yearly est. 5d ago
  • Office Administrator

    McClement

    Office manager job in Willowbrook, IL

    Office Administrator / Office Manager We are seeking a highly organized, detail-oriented Office Administrator to support daily operations in a dynamic, professional environment. This role plays a key part in ensuring our office runs smoothly while upholding our mission, values, and commitment to continuous improvement. What You'll Do • Oversee the day-to-day operations of the office, ensuring a clean, safe, and well-organized workspace. • Coordinate office procedures and workflows to support efficient operations. • Serve as a primary point of contact for internal teams, visitors, and external vendors. • Greet visitors, manage incoming calls, and distribute mail and packages (FedEx, UPS, USPS). • Prepare conference rooms for meetings, including A/V setup and catering coordination. • Provide general support for office phones and equipment; coordinate repairs and manage equipment inventory. • Assist employees with office equipment and systems as needed. • Manage office, kitchen, and test kitchen supplies, including ordering and inventory tracking. • Maintain test kitchen readiness and receive/inventory products and supplies. • Understand and follow internal business processes; help document and improve procedures. • Partner cross-functionally to support planning, execution, and delivery of initiatives. • Drive continuous improvement by identifying opportunities to enhance efficiency and effectiveness. What You Bring • Strong attention to detail and ability to deliver accurate, complete work. • Clear, professional communication skills with the ability to interact respectfully at all levels. • Proven ability to multitask, prioritize, and manage competing demands. • A collaborative mindset and positive interpersonal approach. • Strong problem-solving skills and sound judgment. • High level of organization, motivation, and work ethic. Qualifications • Some college or degree preferred, with 3-5 years of experience in an office or administrative role. • Strong computer and internet research skills. • Proficiency in Microsoft Office, including Excel, PowerPoint, Outlook, Teams (required). • Experience with Visio and Publisher preferred. • Experience with SharePoint and Wix/website maintenance a plus. Physical & Work Environment Requirements • Ability to occasionally lift 20-40 pounds. • Frequent exposure to temperature changes (including 32°F product storage freezer). • Normal office environment with ambient noise. • Prolonged periods of sitting at a desk. You'll Thrive Here If You Take pride in creating structure, order, and a welcoming workplace. Enjoy being the go-to person others rely on to keep things running smoothly. Proactive, adaptable, and comfortable managing multiple priorities. Communicate clearly and professionally with people at all levels. Value collaboration and build strong, respectful working relationships. Loof for opportunities to improve processes and elevate how work gets done. Why Join McClement At McClement, our values guide how we work and how we treat one another. We believe in collaboration, accountability, and continuous improvement, and we take pride in creating an environment where people feel respected, supported, and empowered to do their best work. Apply today is you'd like to be part of a close-knit, professional team where your contributions matter, your ideas are welcomed, and your role plays a meaningful part in our day-to-day success. As part of the applicant process , please complete this assessment: **************************************** Equal Employment Opportunity Statement McClement is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
    $32k-45k yearly est. 2d ago
  • Office Coordinator

    Sterling Engineering

    Office manager job in Crystal Lake, IL

    Title: Office Coordinator Pay: $20-$24/hr. Hire Type: Contract to Hire Schedule: 7:30 AM - 4:00 PM Sterling Engineering is seeking a Office Coordinator to support daily operations in a fast-paced office environment. This role plays a critical part in supporting customers, processing orders, resolving issues, and acting as a key communication link between sales, project management, purchasing, production, and customers. A positive, professional attitude and willingness to learn are essential for success in this role. Job Duties: Respond to customer requests for documentation (packing lists, BOLs, proof of delivery, invoices) Enter and process basic sales orders using Sage software Create and maintain order-specific digital and physical files Coordinate with project managers on material worksheets, blueprints, and documentation Distribute paperwork to production and purchasing teams Provide backup support to purchasing and reception as needed Upload and download documents to customer and vendor portals Perform general office and administrative tasks, including data entry, filing, and report updates Assist with marketing support such as brochures, social media, and website photos Maintain spreadsheets, logs, and sales analysis reports for management Support sales and operations teams as needed Qualifications: Experience working in a manufacturing or warehouse-style environment, with the ability to adapt to a fast-paced, hands-on setting. Minimum of 1-2 years of relevant experience required Strong proficiency in Microsoft Excel required.
    $20-24 hourly 6d ago
  • Security Team Manager

    Securitas Security Services USA, Inc. 4.0company rating

    Office manager job in Elk Grove Village, IL

    Security Team Manager Reports To: Datacenter Physical Security Campus Security Manager FLSA: Exempt DOE The Security Team Manager (STM) serves as the day-to-day manager of a site security team that includes administrative officers, responders, and other security personnel at a client's datacenter. The STM is responsible for building a cohesive and high performing team. Reporting directly to the Campus Security Manager (CSM), the STM works alongside other security team managers in their campus to ensure a safe and secure environment. Additional job functions may include client service and problem resolution, service enhancement, Security Operations Center (SOC) systems maintenance, audit compliance, system monitoring, log maintenance, and access rights maintenance. ESSENTIAL FUNCTIONS: 1. Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the datacenter. 2. Coaches security personnel and carries out disciplinary actions in accordance with current policy. 3. Ensures all responders and control room supervisors adhere to policies and standard operating procedures, acting as responder or control room supervisor in periods of increased activity or in the case of absent staff. 4. Ensures site health and key performance indicator goals are met or exceeded; works with the CSM to enhance security team effectiveness and performance. 5. Conducts recalling audits, prepares, and submits critical and confidential information directly to client management team. 6. Oversees site security systems to ensure safe and compliant operation of the facility. 7. Maintains and troubleshoots on-site security technology. 8. Assists with site equipment inspections, and audit compliance. 9. Maintains required security documentation, ensuring accuracy in accordance with established policies and procedures. 10. Serves as primary point of contact to datacenter management and security personnel when the CSM is unavailable. 11. Performs additional tasks assigned by management. 12. Keeps management informed of major accomplishments, issues and concerns. 13. Identifies security shortfalls and offers suggestions from improving the security program. 14. Evaluates and escalates potential safety issues within the facility. 15. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 16. Identifies security shortfalls and offers suggestions from improving the security program. MINIMUM HIRING STANDARDS: Additional qualifications may be specified and receive preference, depending upon the nature of the position. • Must be at least 18 years of age. • Must have a reliable means of communication, such as cell phone. • Must have a reliable means of transportation (public or private). • Must have the legal right to work in the United States. • Must have the ability to speak, read, and write English proficiently. • Must have a high school diploma, secondary education equivalent, or GED. • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. EDUCATION/EXPERIENCE: • Associate degree in relevant field and 4 or more years of related experience in the security industry or business management equivalents, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. • Experience in management. • Experience with Microsoft Office. • Experience working in a datacenter environment a plus. • Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software. SPECIAL REQUIREMENTS: Able to work a flexible schedule, including evening, weekend, and holiday hours, such as during an emergency event or crisis. COMPETENCIES: • Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local, county and state laws and regulations. • Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. • Knowledge of security operations and procedures applicable to a 24-hour facility. • Knowledge of supervisory practices and procedures, including assigning work and providing training and discipline. • Capable of learning a variety of security and safety devices and controls. • Ability to track and maintain schedule assignments. • Ability to maintain professional composure when dealing with unusual circumstances. • Advanced computer skills are required. • Strong oral and written communication skills required to prepare materials and communicate information to others. • Ability to conduct presentations and facilitate group meetings, both in person and online. • Demonstrates leadership skills, including planning, organizing, delegating, problem-solving, training, coaching, and recognizing or disciplining staff in a positive, effective manner. • Strong customer service and service delivery orientation. • Ability to interact effectively at all levels and across diverse cultures. • Ability to take initiative and achieve results. • Ability to carry out multiple assignments concurrently in a fast-paced environment. • Ability to adapt to changes in the external environment and organization. • Ability to exercise independent judgment and decision-making skills. WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: • Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. • May be required to work overtime without advance notice. • Keyboard, basic computer usage and operating controls, which may include long periods of data entry and analysis. • Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. • Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. • Ability to carry up to 2.5-pound device during the entire shift. • Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. • Required ability to manage multiple tasks concurrently. • Handling and being exposed to sensitive and confidential information. • Regular talking and hearing. • May be required to use vehicle in the performance of duties. • On occasion may be required to perform stressful and physical activity. • Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. • Close vision, distance vision, and ability to adjust focus
    $37k-55k yearly est. 5d ago
  • Licensed Insurance Office Manager

    Sharon Sullivan-State Farm Agency

    Office manager job in Elmhurst, IL

    Job DescriptionState Farm Agency, located in Elmhurst, IL has an immediate opening for a full-time, Licensed Insurance Office Manager. As an Office Manager you will support our agency to continually achieve its goals. You will empower our team by implementing and supporting office policies and consistently ensuring excellent and mutually beneficial customer experiences. We seek a detail-oriented professional with stellar customer service and collaboration skills to support our agency and community by promoting State Farm products and services. Property & Casualty, and Life and Health Insurance License required If this sounds like you, please submit your resume and we will follow up with the next steps. What we provide Base pay Paid time off (personal and vacation) Valuable experience Growth potential/Opportunity for advancement within my office Qualifications: Experience with insurance sales and service Excellent communication skills - written, verbal, and listening. Highly organized and detail-oriented Experience in managing customer service preferred. Proactive in problem-solving Able to work in and manage a team environment. Experience in Windows computer applications Able to coordinate and collaborate with others to achieve agency goals. Able to succeed in a fast-paced environment. Property and Casualty License required. Life and Health License required.
    $100k-162k yearly est. 26d ago
  • Dental Office Manager

    Dental Dreams 3.8company rating

    Office manager job in Chicago, IL

    The Role: Dental Dreams in seeks a motivated Office Manager professional with managerial dental practice experience. This position will focus on achieving operational goals, managing employee relations, and patient relations. The scope of the role is to assist and cover the front desk staff, fulfill the scheduling requirements and provide the necessary support to the Dental Assistants and Dentists. Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. More than 94% of Dental Dreams' patients say they recommend us to family and friends. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K We pride ourselves on observing all CDC and industry guidelines. We have also secured the recommended PPE and have protocols to safeguard our patients and staff. Responsibilities: Supervise all front and back-office staff; and cover those roles if necessary. Have a patient-centric disposition and foster a culture of service Hiring & training of support staff, performance management & annual reviews Accurately verify dental benefits and check-in/out processes Assist with presenting and/or explaining treatment plans Collect payments, co-payments, and deductibles Overseeing patient scheduling per goals Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Other duties as assigned Qualifications: Required: Managerial and Dental Assistant experience Possesses a track record for providing outstanding customer service Must be able to work in a fast-paced, hands-on environment Preferred: Dental practice management experience Bilingual Knowledge in ADP Workforce, Dentrix, and/or Eaglesoft KOS Services LLC / Dental Dreams is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $50k-67k yearly est. Auto-Apply 15d ago
  • Office Admin/Operations Manager

    Dupage County 4.2company rating

    Office manager job in Lombard, IL

    About us: As Seen on Oprah, ABC's Shark Tank, HGTV's HouseHunters and more... COMPANY MISSION: Is to Move the World! To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). Are you outgoing, energetic and full of life, and enthusiasm? Then we want to talk to you. A successful candidate will be a dynamic customer service oriented professional with a passion for client service, "wowing" the customer, and take pride in solving problems for clients as well as growing a business within the community. You are energetic, driven, growth minded and understand that A Players in the workforce can accomplish the job of two. You are passionate about being part of a fast growing organization, independent, and take pride in solving problems and creating solutions, while building systems to get the job done. You excel in multi-tasking, Microsoft office products, leadership, customer service, logistics and thrive on challenge. You have BIG goals, and want to grow with a startup company. Competitive salary plus opportunity for bonuses, community involvement, and marketing. Future opportunity such as base salary increases, company paid fuel, and company paid vehicle, profit sharing. View a few YouTube videos to learn about us: ******************************************* ******************************************* Employment Opportunities With College HUNKS As Seen on ABC's Shark Tank, HGTV's House Hunters, Blue Collar Millionaires and more... With 90 franchise locations across the U.S., College Hunks Hauling Junk and Moving is the largest and fastest growing junk removal and moving franchise opportunity. In 2015 CHHJM was named one of the fastest growing companies College Hunks World Headquarters is located in Tampa, FL. CHHJM Headquarters operations provides franchise support to their franchise owners across the country and operates a World Class Sales and Loyalty Center. Recognized as one of the Top Places to Work, and known for its unique and fun company culture, CHHJM is an ideal place to flourish and grow as a professional. COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen Fulfill and Delight; and Creating a Fun Enthusiastic Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service). College Hunks Hauling Junk - IL - DuPage County is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to College Hunks Hauling Junk Corporate.
    $57k-72k yearly est. Auto-Apply 60d+ ago
  • Family Office Accounting Manager (Accounting firm)

    Wisen HR

    Office manager job in Chicago, IL

    A mid-sized accounting firm committed to providing exceptional client accounting services is currently recruiting a talented individual to join their team as a Family Office Accounting Manager. This role offers the opportunity to work within a dynamic environment, serving high net worth individuals and family offices. Reporting to: Senior Manager Key responsibilities: Lead a team responsible for daily processing, investment activity recording and reconciliation, maintaining unfunded commitment schedules, month-end close, and periodic financial reporting. Collaborate with the tax family office group to prepare various tax returns (1065, 1040, 1041, 990/990PF, 1120, 709, 1099) Review responses to Federal and state notices. Manage a team of 5 Key experience and skills CPA license 8 years of accounting experience, specifically with family office and high net worth individuals (minimum $50-30 million revenues, up to 1 billion). Experience managing a family office/ HNW team. Experience with Intacct preferred Daily access to a vehicle for commuting to and from offices and clients as needed. Benefits: Comprehensive insurance plans (medical, disability, life, identity theft, pet) Subsidized caregiving benefit Wellness Challenges with incentives Access to on-site fitness centers/subsidized/low-cost gym memberships Financial Well-being: 401k, profit-sharing, and tuition reimbursement Paid time off, holidays, bereavement, parental leave, and volunteer hours Various incentive programs Employee Perks and Support: Mentorship program Flexible, hybrid work environment. Also open to Deerfield and Downers Grove offices Relocation: No
    $43k-67k yearly est. 60d+ ago
  • Medical Office Manager

    Primus Ortho

    Office manager job in Chicago, IL

    Job DescriptionSalary: The Chicago Center for Sports Medicine & Orthopedic Surgery, a leading practice in orthopedic and sports medicine with multiple locations, seeks a dynamic Medical Office Manager. This role is pivotal in fostering an efficient, collaborative, and positive work environment. The ideal candidate will partner closely with the Practice Administrator and Physician Owner to fortify our team, driving operational excellence and contributing to our practice's growth. Key Responsibilities: Act as the primary liaison for the Practice Administrator and Physician Owner, ensuring streamlined communication and operations. Lead the onboarding and continuous training of staff, emphasizing performance excellence and professional development. Spearhead initiatives to enhance operational workflows and integrate staff feedback into continuous improvement efforts. Manage staff scheduling, aligning resources with practice needs while ensuring a balanced work environment. Develop and uphold office policies and procedures under the guidance of the Practice Administrator. Delegate responsibilities and oversee daily administrative tasks to ensure a high-performing team. Provide support in administrative duties, IT troubleshooting, and maintaining a conducive office environment. Address patient inquiries and concerns, ensuring a high level of patient satisfaction and care. Facilitate cross-functional collaboration and flexibility across practice locations as needed. Uphold stringent data management and patient privacy standards. Organize and coordinate staff activities and events to bolster team morale and engagement. Skills and Qualifications: Proven track record as an Office Manager or Administrative Assistant within a healthcare setting. Exceptional leadership qualities with a forward-thinking approach to management and problem-solving. Superior customer service aptitude, with keen attention to detail and crisis management skills. Familiarity with office management responsibilities, systems, and procedures. Proficiency in MS Office suite, with an emphasis on Excel and Outlook. Experience with office equipment such as multi-line phone systems and printers. Knowledge of email scheduling tools, time management, and multitasking capabilities. Strong written and verbal communication skills, coupled with robust organizational and planning abilities. Creativity in process improvement and change management. Experience: 2-5 years of management experience, preferably in a healthcare or orthopedic setting. Experience with EMR systems such as ECW and EPIC is highly desired. Background in orthopedics, billing, and coding knowledge is advantageous. Join our team at CSO and play a crucial role in shaping the future of orthopedic and sports medicine care. We offer a vibrant working environment, competitive compensation, and the opportunity to make a significant impact in a growing practice.
    $40k-65k yearly est. 16d ago
  • Office Operations Manager

    Coates Group 4.5company rating

    Office manager job in Chicago, IL

    Job DescriptionBe Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world's leading brands and their customers. And while we've already done a lot of work we're proud of, we're just getting started! We're a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you've ordered in-store or in the drive-thru at McDonald's somewhere in the world in the last few years, chances are you've interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose - Creating Connections. Empowering Partnerships. Always Evolving . Through hard work, dedication and creativity, we've become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history. We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world's leading brands leverage technology to drive the best customer experiences. To oversee and coordinate administrative and operational activities within an office environment. They are responsible for ensuring the smooth functioning of day-to-day operations & functions, managing office resources, and providing support to employees. *This role is 5 days in the office in the West Loop Chicago area. Responsibilities: Maintain a well organized, clean and well-presented office, including all workspaces, meeting rooms, kitchens, showroom and all other common areas. Oversee the management and ensure smooth running of Front of House including ensuring that phone system and office security is managed effectively. Coordinate internal and external meetings, and manage meeting room set up, calendar/diary coordination; includes the close management of recurring meetings and ensuring meetings are aligned (attendees, catering, etc.), internal communications Design and implement office policies and procedures, including establishing standards and documentation. Coordinate the presentation content and logistics of the biweekly company stand up (Fire Up Meeting) Organise company functions and events and coordinate involvement in events in collaboration with Marketing and People & Culture teams. Budget management for office operations and amenities. Track and manage expenses for the NAM Senior Leadership Team (excl NAM President, including preparing expense reports and ensuring adherence to the budget. Organize and book complex domestic travel itineraries and ensure adherence to company policies. Source and manage vendors for office amenities and facility maintenance, including all consumables (kitchens, bathroom, stationery, first aid kit) and office equipment as well as any trades or service people. Support the general office and wider business by assisting with administrative support and driving culture, engagement and change throughout the company. Manage all aspects of Chicago company events. Support the People and Culture Team (HR) with administrative assistance as required, in relation to for example Thrive program, onboarding, offboarding, recruitment, OSHA, documentation and administration. As required, support the President of NAM and Global CEO with personal administration tasks - including, but not limited to, running errands, managing bookings, travel, calendar management etc. Qualifications: Minimum 5 years' experience in an Office Manager/Senior Administration role Previous experience in a medium to large organisation, ideally through a period of growth Demonstrated involvement in transforming office processes and facilitating changes in office operations. Proficiency in Microsoft office suite (Including Outlook, Teams, PowerPoint, Word, Excel) Capabilities: Able to exercise a high level of confidentiality. Ability to work autonomously & collaboratively as part of a team environment. Maintain a high level of organization and prioritization. Able to exercise effective time management. Exceptional customer service skills, with a focus on delivering high quality service to both internal and external stakeholders. Ability to adapt to changing priorities, handle unforeseen situations, and work effectively under pressure. Excellent written and verbal communication skills, with negotiation and conflict management skills. Ability to undertake process improvements and drive process transformation. Full Salary Range: $75,000 (minimum), $80,000 (midpoint), $85,000 (maximum). Pay is based on relevant experience, skills, education, internal equity, and market data. Well-qualified candidates can generally expect offers around the midpoint. Candidates who meet the minimum qualifications but have more limited directly relevant experience for this specific role are typically placed nearer the minimum, while highly experienced candidates with strong role alignment may be placed closer to the maximum.About Coates We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history. We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent. Together, we are creators, allowing us to make our purpose a reality - to create immersive brand experiences for everyone. Join a Crew that Cares Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives). The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we're strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community. Be inspired To Be More We skip the red tape and aim to always stay nimble. We're proud of where we've been and are energized by where we're going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we've accomplished, but know the best is yet to come. Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). Fraud Alert: Employment Scam Advisory It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com. We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants. Please be advised of the following:- Coates does not operate or communicate through any domain resembling "@coatesgroupcareer.com"- We do not contact employment candidates via email to solicit personal or financial information- All applications for employment must be submitted through our official website ******************************* or directly through our LinkedIn profile: Coates Group- All emails from us will come from our official domain, which is [at]coatesgroup[dot]com or via our Applicant - Tracking System (ATS) email address, which is no-reply[at]hire.lever[dot]co If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $75k-85k yearly 10d ago
  • Front Office Manager

    VH Maliha Chicago Inc.

    Office manager job in Chicago, IL

    Job DescriptionDescription: Front Office Manager We are seeking a highly organized and personable Front Office Manager to lead our front desk operations and ensure an exceptional experience for our guests. This role offers an exciting opportunity to be the face of our organization, overseeing daily administrative functions and maintaining high standards of customer service. If you are a proactive leader with excellent communication skills, we invite you to join our dynamic team. Key Responsibilities: - Oversee the daily operations of the front desk, including check-in and check-out procedures - Manage and train front office staff to deliver outstanding customer service - Handle guest inquiries, complaints, and requests promptly and professionally - Maintain accurate records of reservations, billing, and guest information - Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations - Monitor and manage front desk supplies and equipment - Implement and uphold company policies and procedures related to guest services - Assist in administrative tasks such as reporting, scheduling, and inventory management Skills and Qualifications: - Proven experience in front office or hospitality management - Excellent interpersonal and communication skills - Strong organizational and multitasking abilities - Leadership skills with the ability to motivate and manage a team - Proficiency in hotel management software and MS Office Suite - Ability to remain calm and professional under pressure - High school diploma or equivalent; additional hospitality or management training is a plus Join our team and be part of a company that values growth, professionalism, and a commitment to delivering memorable guest experiences. We offer a supportive work environment, opportunities for advancement, and comprehensive benefits. Requirements: High school diploma or equivalent required; associate's or bachelor's degree in hospitality management, hotel management, or a related field preferred Minimum of 2-5 years of experience in hotel front desk operations; prior supervisory or management experience required Strong knowledge of hotel front office procedures, including guest check-in and check-out, reservations, room assignments, and cash handling Experience using hotel property management systems (PMS) such as Opera, OnQ, or similar systems Proven ability to lead, train, schedule, and supervise front desk staff to ensure excellent guest service Excellent customer service and guest relations skills, with the ability to resolve complaints and service recovery issues professionally Strong communication skills, both verbal and written, with guests, staff, and hotel management Ability to manage front desk operations across multiple shifts, including evenings, weekends, and holidays as required Strong organizational and multitasking skills in a fast-paced hotel environment Knowledge of hotel policies, safety procedures, and security standards Ability to handle confidential guest and company information with discretion Professional appearance and demeanor consistent with hotel standards
    $45k-62k yearly est. 18d ago
  • Front Office Manager

    Trump International Hotel and Tower Chicago

    Office manager job in Chicago, IL

    Job Description Manages Front Office Operations to insure profitability, control costs and quality standards to ensure total guest satisfaction. Oversees front office systems, supplies inventory, scheduling, forecasting and department budget to maximize revenue. Compiles and prepares financial reports, including: rate and availability calendar. Interviews, trains, supervises, counsels, schedules and evaluates staff. Provide leadership and guidance to Front Office staff ensuring consistent Forbes Five Star Standards are provided. EXAMPLES OF DUTIES ESSENTIAL FUNCTIONS: Average Percent of Time 25% Encourages a team spirit amongst staff members with leadership and guidance. Leads daily pre- Shifts, conducts daily training and service shops and disciplines where appropriate. 25% Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs guest service, front office, reservations and front desk agents in the details of work. Observes performance and encourages improvement. 20% Uses creative management skills to solve problems. Ensures compliance with Trump Hotels standards to ensure consistent high quality guest relations. 10% Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and good judgment. 10% Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Handles guest relocations as required. Prepares daily forecast of expected arrivals and departures. Participate in Lobby Greeter and Manager on Duty Program requiring weekend stay over, constant monitoring throughout the hotel and troubleshooting problems. Expedites all requests by guests. Performs duties as assigned by Director of Front Office and Director of Rooms Attends Leadership meetings on behalf of Director of Front Office to obtain and disseminate pertinent information. PHYSICAL REQUIREMENTS: Frequency Key: Never - 0 hours; Rare - up to 1 hour; Occasional - 1-3 hours; Frequent - 3-6 Hours; Constant - 6-8 hours Physical Activity Frequency Walking, standing Constant Crouching/Bending/Stooping Frequent Pushing/Pulling Occasionally Stooping Constant Twisting Constant Lifting and carrying Frequent up to 20 pounds. Reaching Constant Grasping Constant Talking Constant Hearing Constant Near Vision Constant Far Vision Constant Smell Constant SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Associates will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager. ORGANIZATIONAL RELATIONSHIPS Positions reporting directly to this position (titles): Front Desk Agents PBX Operators Indirectly and in the absence of functional department head Concierges Bellpersons Doorpersons Guest Services Agent SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels. Ability to read, write, speak and understand the English language to communicate effectively with guests and employees. Thorough organization and supervisory skills proficient in accomplishing the task. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts. Interpersonal skills to provide overall guest satisfaction. Ability to work under pressure and deal with stressful situations during busy periods. Must have a track record of being able to control cost, productivity and other KPI's including team's engagement levels. QUALIFICATION STANDARDS EDUCATION High school graduate or equivalent required. 4 year college degree in Hospitality, Hotel Management or Business required. EXPERIENCE At least 2 years' combined experience in supervisory/management position in Rooms Division. LICENSES OR CERTIFICATES CPR certification and/or first aid training preferred. GROOMING All employees must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Additional language ability is strongly preferred. BENEFITS: At Trump International Hotel and Tower Chicago, we offer a range of employment benefits for this Full-Time position, subject to any applicable eligibility, enrollment and/or benefit plan requirements. An overview of the benefits offered can be found on the Hotel's Career Center webpage here: Click Here. E-VERIFY: Trump International Hotel and Tower Chicago participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee's Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.
    $45k-62k yearly est. 27d ago
  • Office / Operations Manager

    BH Garage Door

    Office manager job in Franklin Park, IL

    Job Description At BH Garage Door, we are a leading garage door general contracting company with a strong reputation for servicing residential and commercial customers across Illinois. With over a decade of experience, we pride ourselves on our commitment to quality workmanship, customer satisfaction, and employee development. Our team is dedicated to providing top-notch service, and we are currently looking for a skilled, experienced manager to join our growing family. You'll be the operational backbone of the company-supporting technicians in the field, dispatching and coordinating schedules, managing invoices and estimates, and ensuring every job is handled with precision and professionalism. If you thrive in a fast-paced service environment, enjoy problem-solving, and take pride in keeping operations organized and on track, this role is for you. Key Responsibilities: Schedule and dispatch technicians efficiently to maximize productivity and response time Support field technicians with job details, invoices, photos, and job close-outs Ensure all jobs are accurately documented and properly closed in the system Coordinate with suppliers, track material orders, and monitor lead times Assist with payments, deposits, and basic office administration Act as a communication hub between customers, technicians, and management Help maintain smooth daily workflows and high operational standards Qualifications: Previous experience in office management, dispatching, or a service-based business (Required) High school diploma or equivalent; additional education in office administration is a plus. Strong organizational, multitasking, and communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable with office software. Comfortable using scheduling software, email, and phone systems Detail-oriented, reliable, and highly professional Ability to work collaboratively in a team environment and build positive relationships. Ability to stay calm, focused, and solution-oriented in a fast-moving environment Attention to detail and a commitment to maintaining accurate records. What We Offer: Competitive salary Comprehensive benefits package Ongoing training and professional development opportunities. A supportive and collaborative work environment. Benefits: Medical insurance Dental insurance Vision insurance 401k with a 3% match Paid time off
    $40k-67k yearly est. 7d ago

Learn more about office manager jobs

How much does an office manager earn in Saint Charles, IL?

The average office manager in Saint Charles, IL earns between $29,000 and $67,000 annually. This compares to the national average office manager range of $30,000 to $62,000.

Average office manager salary in Saint Charles, IL

$44,000

What are the biggest employers of Office Managers in Saint Charles, IL?

The biggest employers of Office Managers in Saint Charles, IL are:
  1. State Farm
  2. Robert Half
  3. David Mordis-State Farm Agent
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