Office manager jobs in Springfield, VA - 538 jobs

Boston Area or Washington, DC (Hybrid- 3 days a week in office) Posted 3 days ago Do you want to enable leading financial and philanthropic institutions to invest more capital into underserved communities and protect the planet? We are seeking a manager to join our Client team to support and grow into managing impact investment programs across leading private wealth and charitable institutions. CapShift is a mission-driven growth company working at the intersection of finance and impact. We offer a fast-paced, collaborative environment with a culture of personal development, creative freedom, and the partnership of a dedicated team. Our aim is to help mobilize hundreds of billions of dollars to funds and social enterprises tackling major social and environmental challenges. Responsibilities Institutional Account Support Work with our client leads to design and manage complex institutional relationships with senior leaders across the largest financial advisors, donor-advised fund (DAF) providers, family offices, and foundations Delight clients through strong relationships and exceptional customer service Work across CapShift's teams to help financial and philanthropic institutions get the most value out of CapShift's capabilities across research, marketing, operations, portfolio advisory, and technology Institutionalize client best practices across the CapShift team and strengthen technology-based processes to manage client accounts at scale Client Engagement Support our clients' advisors and sales teams to better utilize our tools and services to meet their clients' impact investing and philanthropic objectives - through written collateral, email campaigns, one on one meetings and more - we want you to bring new and creative ideas! Bring in the voice of the customer to help create and execute on an engagement plan in collaboration with other internal team leaders, while bringing client insights to our Product teams to help us build our roadmap Establish and monitor metrics of success across client relationships Opportunity to lead client relationships commensurate with prior experience Qualifications 3-5 years of relevant work experience Client service experience required - preferably in a financial services or other professional setting A desire to learn about wealth management, investment finance, or impact investing Extremely strong project management skills and an ability to critically review and prioritize projects Proactive, collaborative, thoughtful, self-motivated, detail-oriented, organized, and able to effectively communicate across multiple business units and stakeholders Eager to work in a high-growth, flexible startup environment in which employees are expected to take on multiple responsibilities and leadership positions Exceptional writing, proofreading, Advanced Excel, and PowerPoint skills required Experience with Salesforce CRM desired Alignment with CapShift's vision of systems change through mobilizing large amounts of capital into authentic impact investments across the Sustainable Development Goals How to apply Please submit your resume and a cover letter detailing why you would be a good fit for the role - including interest, key skills, academic qualifications, previous experience, and any other information you deem relevant - using the form below. CapShift offers competitive compensation along with an opportunity for employees to receive equity in the company. Apply Here First Name* Last Name* Email* Phone* Resume* No File Selected Upload No File Selected Upload Are you currently authorized to work in the United States?* Yes No Do you now, or will you in the future, require sponsorship for employment visa status (e.g., H-1B visa status, etc.) to work legally for our Company in the United States?* Yes No How did you find out about this position? (Please note if you were referred by a CapShift team member). CapShift is an Equal Opportunity Employer and does not discriminate based on race, ethnicity, gender, religion, sexual orientation, age, physical ability, or involvement in the criminal justice system. We invite individuals with diverse life experiences and non-conventional backgrounds to apply. #J-18808-Ljbffr

About OGC OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, market research, and customer experience (CX) program design and optimization. Our clients span industries such as Financial Services, Specialty Retail, Telecommunications, Hospitality, and Software. Role Overview We are looking for a Senior Customer Experience Manager to join our CX practice. In this role you will lead and shape customer experience consulting projects across diverse industries. The role is designed for consulting-oriented professionals who thrive in client-facing environments, with a focus on uncovering nuanced client needs and tailoring solutions that create measurable impact. The position goes beyond delivery management. It requires the ability to listen carefully to corporate clients, identify the intent behind their questions, and translate these into clear strategies, frameworks, and actionable insights. The ideal candidate will combine strong analytical skills with consultative presence, extreme attention to detail, and an uncompromising leadership style, serving as a trusted advisor who can connect data to client objectives, tell the story behind the data, and drive change within large organizations. Key Responsibilities Act as a trusted advisor to enterprise clients: listen closely, interpret nuanced requests, and design solutions aligned with their objectives. Lead CX consulting engagements, ensuring insights are actionable and tied to measurable outcomes. Build and maintain strong client relationships, fostering confidence and identifying opportunities for additional value. Oversee the development of client-ready deliverables that synthesize findings into compelling stories and practical recommendations. Lead and guide internal analysis teams, ensuring that results are translated into clear insights, narratives, and recommendations. Provide strong project leadership, ensuring all details are captured, tracked, and executed with precision; act as the central point of accountability for client engagements. Set and enforce high standards of quality and rigor with internal analyst teams, ensuring deliverables are accurate, insightful, and client-ready. Balance being exacting and detail-oriented with fostering team growth, coaching analysts to strengthen their consulting and analytical skills. Develop and mentor internal talent, creating pathways for team members to take on more responsibility and grow within the organization. Support proposal development, scoping, and strategic planning for new engagements. Qualifications Master's degree (or equivalent experience) in Social Science, Management, Statistics, Computer Science, Engineering, or related field. 5+ years of experience in consulting (ideally involving Customer Experience data), CX strategy, or advisory-oriented client engagements. Demonstrated experience in building client trust, uncovering nuanced needs, and translating them into tailored solutions. Strong analytical skills with experience managing teams that support multiple CX/VOC initiatives. Prior experience working with large, complex organizations. Familiarity with CX platforms (e.g., Qualtrics, Medallia InMoment), Quantitative analytics tools and packages, and BI / visualization tools (e.g., Tableau, Power BI). Exceptional written and verbal communication skills, with the ability to distill complex findings into compelling client narratives. Self-starter with initiative, attention to detail, and ability to adapt to evolving priorities. Traditional market research experience is beneficial. #J-18808-Ljbffr

PRINCIPALS ONLY - NO RECRUITERS, PLEASE Marine Technical Services is a regional leader in our specialty marine trade, known for precision workmanship, responsive service, and a high-energy, positive work culture. We're hiring an Office Manager/Operations Manager who will be the operational backbone of our 12-person and growing team-owning day-to-day office management while progressively expanding into business operations. This role reports directly to the General Manager and is critical to keeping our “tight ship” running smoothly. The ideal candidate: Excels at accurate, end-to-end office administration and bookkeeping. Brings a naturally friendly, professional, and proactive presence to every interaction. Has the initiative to improve processes, support projects, and take on broader operations responsibilities over time. An interest in boating and the marine community is a plus; curiosity and willingness to learn are welcome. Key ResponsibilitiesCore Office Management & Administration Maintain accurate bookkeeping in QuickBooks, including reconciliations to the penny. Manage reception (phone and walk-in), delivering a consistently excellent first impression. Execute billing and collections: client invoicing, AR follow-up, and payment processing. Oversee AP and vendor management: enter bills, reconcile statements, and maintain relationships. Process payroll via online service; track daily time entry for technicians in QuickBooks. Handle HR administration: maintain personnel files, process HR requests, track PTO. File monthly sales tax; manage banking (deposits, reconciliations). Manage shipping/receiving and small parts inventory (reorder, stocking); pack delicate, high-value items carefully. Maintain office systems: supplies, equipment, filing, and general office upkeep (cleaning, tidiness, plants, etc.). Support compliance and operations: track insurance policies, vehicle fleet maintenance, registrations. Provide administrative support to sales and project management teams. Run local errands (PO Box, bank, on-site mailbox) with mileage reimbursement. Operate proficiently in Microsoft Office, email, and web tools. Operations Expansion (as skills grow) Help schedule work and coordinate calendars with project teams. Support project management: update customers on status, surface risks/issues, and coordinate dependencies. Order parts and materials; draft estimates and simple proposals. Prepare and submit warranty/rebate paperwork; proactively capture vendor incentives and promotions. Independently handle phone/web orders and assist with basic marketing and recruiting tasks. Recommend and refine business processes for efficiency and quality. Learn light showroom support, including basic product demonstrations and upkeep. Optional Value-Add Skills (not required) Website updates, graphic design, or copywriting (brochures, promos). CAD drawing; project documentation/photography for portfolios. Apparel sourcing; competitor research. Required Qualifications 3+ years in office management, administrative operations, or related small-business roles. Proven QuickBooks proficiency with rigorous accuracy and timely reconciliations. Experience with invoicing, AR/AP, payroll processing, and sales tax filings. High-volume phone and front-desk professionalism; excellent written and verbal communication. Strong data entry speed/accuracy; daily time entry discipline. Working knowledge of HR admin practices (files, PTO, basic compliance). Proficiency with Microsoft Office (Excel, Word, Outlook) and general web tools. Ability to lift/move boxes up to 30 pounds and pack delicate shipments safely. Valid driver's license and reliable transportation for local errands. Preferred Skills Experience in a trades, marine, or service/project-based environment. Customer service mindset with a calm, friendly, and solutions-oriented approach. Process improvement instincts; comfort building simple checklists and SOPs. Comfort working in a small, collaborative, fast-moving team. Interest in boating and the marine community. Who You Are Detail-obsessed and organized; you keep books and records “to the penny.” Proactive and resourceful; you don't wait- you anticipate needs and act. Warm and professional; you elevate customer, vendor, and team experiences. Ownership-driven; you treat the business like it's yours and look for ways to make it better every day. Marine Technical Services Culture & Benefits We're a tight-knit crew that values craftsmanship, safety, and service. We operate with pride and no drama-just teamwork, accountability, and a shared love for doing things the right way. You'll find leaders who listen, teammates who help, and a workplace that balances focus with good humor. Competitive pay; full-time, in-office role (32-40 hours negotiable). Medical allowance, 401(k), paid holidays, and paid vacation. Year-round employment with growth opportunities as our business scales. Hands-on exposure to innovative marine technologies and projects. Schedule & Location On-site in Southern Anne Arundel County. Full-time, year-round; 32-40 hours/week based on mutual agreement; occasional overtime possible. How to Apply Please email your resume or work history and a good phone number. In your message, briefly share how your experience aligns with the responsibilities above and highlight your QuickBooks proficiency. References are not required initially and may be requested later. We review complete, thoughtful applications. If the posting is active, the role remains open. We look forward to meeting you.

Government of the District of Columbia Office of the Chief Financial Officer (OCFO) ERP Applications Support Manager $122,503.00 - $157,830.00 This position is located in the Office of the Chief Financial Officer (OCFO), Office of Financial Operations and Systems (OFOS), District Integrated Financial System (DIFS) Support Center. The incumbent is responsible for leading and managing Oracle Financial and Oracle EPM functional analysis and providing solutions to resolve issues impacting business operations. The incumbent also assists with ensuring timely upgrades, patching, testing and implementation of DIFS modifications and enhancements. Duties include, but are not limited to: Managing functional analysts; overseeing the implementation of enhancements, modifications, upgrades, and patches; monitoring project team progression Coordinating and collaborating with the OCIO Support Center technical team to implement approved changes/updates into production Managing and resolving ERP and EPM Level 1 and 2 non-technical support issues for business owners, system users, and other stakeholders Performs other related duties as assigned Minimum Qualifications Six (6) years of progressive experience performing the related duties and responsibilities such as overseeing financial systems and processes; managing functional analysts to ensure resolution of system issues; leading business teams to implement system enhancements; providing project management oversight; and experience supporting Oracle-based solutions with a comprehensive understanding of the functionality of Oracle Cloud ERP and EPM. Must have knowledge of public sector accounting and municipal financial operations. For initial review, please select the apply button or send your resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024 or to The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance. The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

The JHU Whiting School of Engineering, Energetics Research Group is seeking an Administrative/Operations Manager who will be responsible for the overall financial, administrative, and operational activities within the Center. The position oversees finance, human resources, secure administrative operations and infrastructure, meeting management, and implementation of operating policies and procedures. The Administrative Manager is responsible for overall administrative, financial and/or operational management for a center/unit/small department within a school or larger department. This position provides strategic and day-to-day oversight of administrative and financial matters. Areas of focus may include finance; human resources; academic, research, or clinical operations; compliance; infrastructure matters. The Administrative Manager is generally responsible for some or all of the following: staff supervision and performance management; HR support for direct and indirect reports; budget management and administration; faculty, staff, and student payroll; financial functions and processes; program planning and implementation; facilities/space management oversight. Specific Duties & Responsibilities Financial Management In partnership with administrative leadership and financial staff, participate in the development of annual operating budget(s) and assist with budget analysis and evaluation. Provide fiscal planning, management, and oversight of assigned budgets, e.g. operating, discretionary, gift/endowment, salary. Oversee annual planning and preparation for general and/or sponsored funds budgets. Oversee or review monthly account statements, verify expense allocation, identify and ensure the correct processing of payroll and non-payroll transactions to correct or resolve discrepancies Prepare or oversee preparation of various forms, journal entries, vouchers, system transactions, electronic budgets, and expenditure transactions. Oversee the procurement process for all assigned accounts. Provide back-up documentation and explanation in response to audit requests. Prepare financial projections Advise leadership on resource needs and financial risks Remain up to date on changes in university, school, and departmental financial policies. Develop, update, and amend financial procedures. Develop and maintain various finance management systems. Design and produce various monthly, quarterly, and annual reports as requested. Administration Manage the planning, production, and execution of key events or other activities. Responsible for managing projects and maintaining budgets. Mentor staff and provide support for training. Monitor staff workloads, prioritize work efforts and advocate for additional resources as necessary. Partner with senior administrator and/or department/divisional leadership on coordination and completion of various strategic initiatives. Supervise performance of direct and indirect professional/support staff, conduct performance reviews and salary administration in collaboration with school/department leadership Develop administrative policies and procedures needed to ensure smooth operations Manage space and facilities issues specific to the assigned area Human Resources Work with departmental/divisional Human Resources support to establish and promote growth opportunities within the area, maintain equity, consistently apply policies and procedures, establish a positive working environment, and minimize staff turnover. Work with appropriate HR resources to determine and implement solutions that address non-routine HR problems promptly. Support faculty and staff supervisors in human resources administration: e.g. help develop staffing and personnel management plans, consult on hiring issues, assist with performance management issues and disciplinary actions, oversee salary planning. Ensure human resources activities are carried out consistent with university personnel policies, e.g. goal setting and performance reviews, payroll actions, visa applications, time and attendance recording, onboarding, etc. Operations and Program Management Responsible for the planning and implementation of activities of the specific academic, clinical, research, or programmatic area. Other duties as assigned. Position Specific Details - Supplemental Duties & Responsibilities Occasional travel is required to oversee planning and execution of biannual restricted/classified meetings around the country. Rental space management for an off-campus facility. Minimum Qualifications Bachelor's Degree in Finance, Accounting, Business or related field. Four years of progressively responsible professional-level administrative or financial experience related to monetary or non-monetary resources of a center or unit within an academic, research, academic medicine, or comparable environment, e.g., planning, directing, monitoring, organizing, and controlling monetary and non-monetary resources. Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. US Citizenship is required. Permanent employment is contingent upon obtaining a U.S. Government personal security clearance within a reasonable period of time. Preferred Qualifications Master's Degree in related field. Supervisory experience. Technical Skills & Expected Level of Proficiency Budgeting - Intermediate Financial Administration - Intermediate Financial Documentation and Reporting - Intermediate Human Resources Management - Intermediate Operational Oversight - Intermediate Oral and Written Communications - Intermediate Regulatory Compliance - Intermediate The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs. Classified Title: Administrative Manager Job Posting Title (Working Title):Administrative/Operations Manager (Energetics Research Group) Role/Level/Range: ATP/04/PD Starting Salary Range: $62,900 - $110,100 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: M-F, 37.5 hrs wkly FLSA Status:Exempt Location: Hybrid/JH at Columbia Center Department name: Energetics Research Group Personnel area: Whiting School of Engineering Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

The Office Administrator is responsible for providing daily administrative and operational support to ensure smooth office functioning. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities Provide general administrative support including filing, data entry, and document management Answer and direct phone calls, emails, and visitors in a professional manner Schedule appointments, meetings, and maintain calendars Prepare, format, and distribute correspondence, reports, and presentations Maintain office supplies inventory and coordinate with vendors Maintain accurate records and confidential files Assist with onboarding, timekeeping, and basic HR administration Ensure compliance with company policies and office procedures Qualifications High school diploma or equivalent required; additional education a plus 2+ years of office or administrative experience preferred Strong written and verbal communication skills Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to multitask, prioritize, and meet deadlines High level of discretion and confidentiality Strong organizational and attention-to-detail skills

Job Description Computational Physics, Inc. (CPI) is looking for a full-time Office/Facility Manager to join our growing team. The Office/Facility Manager role oversees CPI offices or facilities at three or more different locations across the United States. As the CPI facilities Manager, you will work with on site staff to ensure that our offices and facilities are appropriate for the work being conducted at each site, that they are safe and efficient spaces for our employees, and that they are appropriately provisioned to support daily operations. Duties and Responsibilities: Oversee all building functions and ensure the safety and efficiency of facilities. Collaborate with building management to ensure proper upkeep of physical structures and systems, including implementing preventative maintenance programs. Support all aspects of office or facility relocation Manage facility lease renewal, subleasing, and lease terminations. Manage budgets related to facility operations and maintenance. Support customers in managing remote research and development facilities Coordinate with and manage external contractors and vendors Provide front desk support for CPI headquarters in Springfield, VA. Ensure general office supplies and equipment are stocked and maintained. Qualifications/Education/Experience: Five to ten years of building or office management expertise Strong leadership, business, and administrative skills Ability to manage multiple tasks and prioritize workloads Excellent communication and negotiation skills History of taking initiative and working independently. Strong relationship-building skills Proactive approach to problem-solving Customer service oriented, collaborative work style with proven ability to work effectively across departments. Expert knowledge of office software and technology. About CPI We love science! We study the physical properties of the Earth and our atmosphere, neighboring planets, and the sun. We make the study of science practical by translating our findings into products, both hardware and software, that make our customer's lives easier and better. CPI has served various U.S. Government agencies, universities, international science organizations, prime contractors, as well as commercial customers for 40 years. CPI is an employee-owned company - our team members receive company stock. Employee ownership motivates and empowers increased productivity, contribution to the longevity of the business, improved retention, and enhanced employee engagement. Why Work for Us? Competitive salary and comprehensive benefits Positive, upbeat, and transparent company culture with opportunities for self-development and career advancement Employee-owned small business that allows team members to learn from each other and take ownership Professional development support including conference attendance and certification training Benefits 401(k), Profit Sharing and an Employee Stock Ownership Plan (ESOP) Disability insurance (short-term and long-term) Flexible schedule Flexible spending account Health, Dental and Vision insurance Life insurance Paid time off Parental Leave Tuition reimbursement CPI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you need a reasonable accommodation for any part of the employment process, please contact us and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.

Bethesda Dental Specialists is seeking an exceptional Practice Leader/Dental Office Manager to join our team and lead the non-clinical operations of our dental practice. The Practice Leader (PL)/Office Manager will provide leadership and support growth initiatives to the Select Dental Management supported dental practices. They will bring non-clinical operational, managerial, and administrative procedures, reporting structures and operation controls to their assigned practice. The PL will effectively communicate and foster growth among their team. This is a vital practice leadership role that will focus on positive patient experience, employee and dentist satisfaction, as well as support growth in their practice. This role is not intended to impact the independent clinical judgment and decision making of the licensed providers rendering services at each practice. Skills and Qualifications Bachelor's degree in business administration, or related field experience. Dental management experience, supervising teams. A solid grasp of data analysis and performance metrics. Be able to diagnose problems quickly and have foresight into potential issues. Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers. Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity. Proven track record managing profitable, successful teams, and driving revenue growth. Knowledge of dental practice management systems. Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility. The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice. About the Role: Practice Growth: Practice Leaders support the processes of each practice for the growth of active patients, production, and collections in the assigned practices they support. Foster a growth-oriented, positive, and encouraging environment. Implement action plans that grow active patient-base, production, and collections of assigned practices. Practice Efficiency: Practice Leaders are accountable for the management of non-clinical Controllable Expenses and meeting or exceeding Budgets in the assigned practices they support. Understand opportunities on financial scorecard of Practice; execute on identified areas of weakness and growth opportunities. Manage P&L to ensure the assigned practices achieve targets relative to growth and controllable expense management. Employee Engagement: Practice Leaders are accountable for building strong, passionate teams, who are aligned with the Mission Vision and Values of Select Dental Management in the assigned practices they support. Support effective recruiting practices of potential candidates. Drive an exceptional onboarding experience for new team members. Create professional development and performance management plans. Meet or Exceed retention goal in assigned practice. Coach and mentor team members to independently perform assigned tasks. Deliver effective feedback and corrective action to Direct Reports in accordance with company-defined processes, as needed. Monitor the values, culture, and satisfaction of both team and patients at all supported practices. Identify any deficiencies and provide support and guidance to rectify. Ensure team members thrive and organizational outcomes are met. Build and maintain strong relationships with doctors. Patient Satisfaction: Practice Leaders are accountable for delivering a WOW Patient Experience in the assigned practices they support. Build passionate teams who are motivated to deliver a World Class Patient Experience. Implement strategies that drive and support patient experience improvement initiatives for assigned practices. Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health. Systems & Accountability: Practice Leaders are accountable for ensuring processes are implemented effectively and consistently in their practice. Support teams in all areas of operations to ensure systems and processes are successful. Partner with the support functions, regional leadership, and practice team to achieve favorable results with respect to exceptional team experience, quality patient care, patient satisfaction/loyalty, revenue, collections, and expense management. Help to communicate and implement key processes or updates to direct reports. Ensure all RCM, Finance & Accounting Processes are functioning properly. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

Job Description Join Our Team as an Dental Office Manager! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Kidz Dental in Woodbridge VA. At Kidz Dental we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Operations Manager who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, full-time hours, and a benefits package that includes: Medical, Dental & Vision Insurance 401K Paid Time Off & Holiday Pay Bonus Opportunities Company-Paid Continuing Education Referral Bonus Program Who We're Looking For: Someone who loves working with kids and creating a positive experience. A dependable, detail-oriented team player with a strong work ethic. A difference-maker who is eager to learn and grow. Requirements: Minimum of 3-5 years of management experience is required. A minimum of 3 years dental experience required. Working knowledge of clinical operations. Proficiency in dental software (Denticon highly preferred) and Microsoft office required. Payroll processing experience is a plus! Exceptional organization skills! A Typical Day as an Operations Manager: Managing the operations workflow daily, weekly, and monthly Ensure office is scheduled with confirmed patience Maintaining appropriate staffing levels Ensuring smooth patient flow and maintaining a kid-friendly environment. Develop, coach, and inspire other team members to grow Schedule: 8-hour shifts Occasional Saturday work Occasional travel to surrounding offices as needed Daytime hours - No nights! Availability to respond to patient issues outside normal work hours (within reason) Some Saturday work as needed Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.

Full-time Description Now Hiring: Dental Office Manager - Waldorf Dental Group Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental Office Manager to oversee day-to-day operations at one of our top-performing Maryland locations. This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice. Position Overview: Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings) Location: In-person at Waldorf Dental Group, MD Compensation: Competitive salary based on experience + performance-based bonus What We Offer: Competitive salary based on experience Monthly performance bonus based on office KPIs Health, dental, and vision insurance Company-paid life insurance Paid certifications (e.g., CPR, OSHA) and professional development Paid time off, sick days, and 10 paid holidays after 90 days 401(k) with company match A collaborative, people-first culture with room to grow Requirements What You'll Do: Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development Ensure compliance with OSHA, HIPAA, and company protocols Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care Serve as the communication hub between staff, doctors, and Underbite leadership Monitor supply inventory and ensure cost controls are in place Create and review weekly KPIs and action plans to drive continuous improvement Ideal Candidate: 3+ years of dental or healthcare office management experience (DSO or multi-provider office preferred) Strong leadership and communication skills Proficient in managing KPIs, payroll, insurance, and scheduling Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace Passion for delivering excellent patient care through organized and empowered teams Detail-oriented and solutions-focused Why Underbite Dental Management? We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow. Underbite Dental Management is proud to be an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating an environment where all employees can thrive. Salary Description $68,000 Annually

Full-time Description Now Hiring: Dental Office Manager - Clinton Dental Group Are you an experienced dental leader ready to take charge of a fast-paced, patient-focused dental office? Underbite Dental Management is seeking a highly motivated Dental Office Manager to oversee day-to-day operations at one of our top-performing Maryland locations. This is your opportunity to make an impact by leading a dedicated clinical and administrative team, driving operational excellence, and delivering an outstanding patient experience all within a modern, technology-forward dental practice. Position Overview: Schedule: Full-time, Monday-Friday (on-site; occasional flexibility for staffing/meetings) Location: In-person at Clinton Dental Group, MD Compensation: Competitive salary based on experience + performance-based bonus What We Offer: Competitive salary based on experience Monthly performance bonus based on office KPIs Health, dental, and vision insurance Company-paid life insurance Paid certifications (e.g., CPR, OSHA) and professional development Paid time off, sick days, and 10 paid holidays after 90 days 401(k) with company match A collaborative, people-first culture with room to grow Requirements What You'll Do: Manage day-to-day operations, ensuring high performance in patient care, scheduling, collections, and staff coordination Drive results across key metrics: treatment acceptance, schedule utilization, collections, AR, and re-care Oversee staffing: recruiting, onboarding, scheduling, performance reviews, and staff development Ensure compliance with OSHA, HIPAA, and company protocols Partner with billing and clinical teams to maintain efficient revenue cycle and high-quality care Serve as the communication hub between staff, doctors, and Underbite leadership Monitor supply inventory and ensure cost controls are in place Create and review weekly KPIs and action plans to drive continuous improvement Ideal Candidate: 3+ years of dental or healthcare office management experience (DSO or multi-provider office preferred) Strong leadership and communication skills Proficient in managing KPIs, payroll, insurance, and scheduling Tech-savvy: experience with Open Dental (preferred), Paylocity, and Google Workspace Passion for delivering excellent patient care through organized and empowered teams Detail-oriented and solutions-focused Why Underbite Dental Management? We are a growing DSO that operates practices across multiple states. Our mission is to support dental professionals in delivering excellent care by providing them with strong leadership, advanced technology, and a collaborative environment. We believe in empowering our teams with clarity, consistency, and room to grow. Underbite Dental Management is proud to be an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating an environment where all employees can thrive. Salary Description $68,000 Annually

Job DescriptionSeeking a Licensed Insurance Office Manager with organization skills that is a highly motivated , energetic individual, okay with working solo and/or with limited team members. Manages day to day operation and limited staff as well as produces sales. Property and Casualty experience and license a must. Compensation & Benefits:-Total Compensation $50,000 to $90,000 based on prior experience and achievements (includes base pay and commissions)-Unlimited commission structure-Bonuses-PTOProfessional Responsibilities: Contact prospects and current clients to generate interest Create and facilitate sales presentations to potential and existing clients Conduct needs based marketing interviews Establish contacts with external businesses to create professional referral relationships Accurately prepare forms and applications when required Maintain timely, consistent follow-up with customers and potential clients Answer phones and greet clients/walk ins Complete daily deposits Manage in office and remote team members Required Skills: Excellent people skills Capable of handling stress Multitask Quick learner Attention to detail Organized Capable of working alone or with a small team This Job Is Ideal for Someone Who Is: People-oriented -- enjoys interacting with people Achievement-oriented -- enjoys taking on challenges, even if they might fail Innovative -- prefers working in unconventional ways or on tasks that require creativity Job Type: PermanentPay: $50,000.00 - $90,000.00 per year

In this role, you'll support our mission of Smiles For Everyone by overseeing daily operations, fostering a positive patient experience, and supporting the success of the team. Schedule (days/hours) Mon to Friday 8-5, 1 Sat per month Responsibilities * Overseeing patient scheduling, managing collections and receivables, getting supplies and navigating other operational expenses * Keeping an eye on staff productivity and supporting the team where necessary * Managing staff trainings on patient care, equipment monitoring, maintenance duties and compliance Qualifications * At least one year of experience as an office manager in a Dental office * Experience leading a team * Knowledge of dental terminology Compensation $58,000 - $62,000 per year About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

The Front Office Manager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities * Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline * Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ; * Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships; * Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ; * Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; * Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ; * Evaluate and recommend revenue driving initiatives and monitor revenue performance ; * Recommend and implement approved changes that could improve service and increase operational efficiency ; * Ability to serve as Manager on Duty; * Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives; * Must be able to maintain confidentiality of information; * Perform other duties as requested by management, and * Any and all other work as required to complete the primary purpose of the position. Job Requirements and Qualifications * At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. * Supervisory experience required. * The ability to demonstrate exceptional Customer Service Skills. * Must be proficient in Windows and Microsoft Office. * Able to work long hours as sometimes required. * Maintain a warm and friendly demeanor at all times. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. * Must be able to multitask and prioritize departmental functions to meet deadlines. * Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. * Attend all hotel required meetings and trainings. * Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams * Knowledge of OnQ systems preferred Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include: * Paid Family Leave * Health Insurance * Dental Insurance * Vision Insurance * Vacation, Sick and Holiday Pay * Company Basic Life Insurance * Company paid Accidental Death & Dismemberment * Company paid Short Term Disability * Company paid Long term Disability * 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

The Front Office Manager is responsible for ensuring the operation of the Guest Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate ; Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining relationships; Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner ; Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; Perform or assist with cleaning duties as necessary ensuring the hotel is achieving Cleanliness Assured Standards ; Evaluate and recommend revenue driving initiatives and monitor revenue performance ; Recommend and implement approved changes that could improve service and increase operational efficiency ; Ability to serve as Manager on Duty; Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives; Must be able to maintain confidentiality of information; Perform other duties as requested by management, and Any and all other work as required to complete the primary purpose of the position. Job Requirements and Qualifications At least 3 years of progressive experience in a hotel or a related field; or a 2-year college degree and 1 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. The ability to demonstrate exceptional Customer Service Skills. Must be proficient in Windows and Microsoft Office. Able to work long hours as sometimes required. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Advanced computer knowledge, including the Microsoft Suite of Word, Excel, PowerPoint Outlook, and Teams Knowledge of OnQ systems preferred Our culture fosters shared accountability, humility and kindness, creative problem solving, we strive to provide exceptional service, quality, and value to every guest, every time. We are looking to hire the most highly qualified people and provide a competitive benefits package which include: Paid Family Leave Health Insurance Dental Insurance Vision Insurance Vacation, Sick and Holiday Pay Company Basic Life Insurance Company paid Accidental Death & Dismemberment Company paid Short Term Disability Company paid Long term Disability 401k Retirement Plan EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation We are a drug free workplace. Pre-employment background assessment required. Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Emerging as a pioneering French luxury hospitality brand in 1964, Sofitel brings French zest and inspires heartfelt encounters to the most sought-after destinations worldwide. Seamlessly melding local culture with the French zest for life through remarkable savoir-faire and generous service, Sofitel is for free-minded travelers and arts and culture afficionados who have an appreciation for a refined and understated sense of modern luxury. With over 115 Sofitel and Sofitel Legend hotels in more than 45 countries, our reach is truly global, making the sky the limit for growth opportunities. As our portfolio expands each year, there are ample opportunities to be involved in both our existing properties, and our future openings. Rate of Pay: $ 68,000.00 - $ 78,000.00 per annum Job Description What you will be doing: Reporting to the Rooms Operations Manager, responsibilities and essential job functions include but are not limited to the following: Assist the Rooms Operations Manager in all aspects of the department and ensure service standards are followed Provides support for Reception, Operator Service, Concierge and Guest Services in the daily operational duties for these areas Consistently offer professional, friendly and engaging service Ensure proper staffing and scheduling of all Front Office Ambassadors and Assistant Front Office Managers in accordance to productivity guidelines Assist with bi-weekly payroll Participate and lead the hotel upgrade program Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation Train Front Office Ambassadors and Assistant Front Office Managers in all front office aspects Assist guests regarding hotel facilities in an informative and helpful way Assist and follow up with any guest inconvenience Review processes and procedures, looking for area of opportunity and putting in place improvement plan Work with Rooms Operations Manager on action plan to increase employee engagement Follow departmental policies, procedures and service standards Follow all safety policies Other duties as assigned Qualifications Your experience and skills include: Previous leadership experience in a similar role required A minimum of two year's Front Office management system required Highly responsible and reliable University/College degree in a related discipline preferred Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Physical Aspects of the Position (include but not limited to): Constant standing and walking throughout shift Frequent lifting and carrying up to 50 lbs Occasional kneeling, pushing, pulling, lifting Occasional ascending or descending ladders, stairs, ramps Additional Information Your team and working environment: Opportunity to work with a diverse group, representative of over 20 countries worldwide Experienced group of individuals to train and hone innate skills and abilities Visa Requirements: Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.

Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Option Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid Vacation QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS Performs functions of Guest Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards Corresponds with group and travel agents to answer special requests for rooms and rates Assists with sales and marketing efforts as directed Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures Answers inquiries pertaining to hotel policies and services Performs functions of the General Manager in their absence Assists General Manager in conducting staff meetings All other duties as assigned COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance Interpersonal - Maintains confidentiality Oral Communication - Responds well to questions; Demonstrates group presentation skills Team Work - Contributes to building a positive team spirit Written Communication - Writes clearly and informatively; Able to read and interpret written information Managing People - Makes self available to staff; Continually works to improve supervisory skills Organizational Support - Follows policies and procedures including but not limited to, dress code policies Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time Dependability - Commits to long hours of work when necessary to reach goals Initiative - Asks for and offers help when needed Planning/Organizing - Prioritizes and plans work activities; uses time efficiently Professionalism - Treats others with respect and consideration regardless of their status or position Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly What We Are Looking For: Preferably 1+ year of similar experience in Select Service or Extended Stay properties Brand Experience preferred. Knowledgeable in Inventories, Scheduling, and Ordering. Valid Driver's License. Open Availability. Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and honest? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members! What We Offer: Career advancement opportunities Employee discounts Competitive pay Daily Pay Option Flexible work schedule Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Paid Vacation QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS Performs functions of Guest Service Agent as scheduled by Management Provides training, including safety training, to front office staff as directed by Management Assists in the selection of Guest Service Agents Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards Corresponds with group and travel agents to answer special requests for rooms and rates Assists with sales and marketing efforts as directed Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures Answers inquiries pertaining to hotel policies and services Performs functions of the General Manager in their absence Assists General Manager in conducting staff meetings All other duties as assigned COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds promptly to requests for service and assistance Interpersonal - Maintains confidentiality Oral Communication - Responds well to questions; Demonstrates group presentation skills Team Work - Contributes to building a positive team spirit Written Communication - Writes clearly and informatively; Able to read and interpret written information Managing People - Makes self available to staff; Continually works to improve supervisory skills Organizational Support - Follows policies and procedures including but not limited to, dress code policies Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time Dependability - Commits to long hours of work when necessary to reach goals Initiative - Asks for and offers help when needed Planning/Organizing - Prioritizes and plans work activities; uses time efficiently Professionalism - Treats others with respect and consideration regardless of their status or position Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; Monitors own work to ensure quality; Looks for ways to improve and promote quality Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment free environment Safety & Security - Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly What We Are Looking For: Preferably 1+ year of similar experience in Select Service or Extended Stay properties Brand Experience preferred. Knowledgeable in Inventories, Scheduling, and Ordering. Valid Driver's License. Open Availability. Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Min Compensation USD $45,000.00/Yr. Max Compensation USD $56,625.00/Yr. Why We Need Your Talents: As assistant front office manager, you are responsible for supervising and administering the daily operations of staff, scheduling, and office-related duties. Strong communication skills are valuable as you communicate with office employees, customers, and different departments. A good front office manager is also comfortable working in fast-paced and high-pressure situations. Responsibilities Where You'll Make an Impact: * Supervise the performance of Assistant Front Desk Office Managers, Guest Service Agents, Rooms Control Agents, Night Auditors, and Bell Persons. * Developing and managing the Front Office budget. * Ensuring the safety and security of employees and customers. * Working closely with our sales department to maintain the highest occupancy level. * Achieve measurable goals to ensure guest service/satisfaction. * Participate in the hiring process of Front Office staff to ensure the best selection * Review staffing levels and delegate assigned responsibilities. * Review rooms activities and promotional status with Director of Hotel Operations. * Monitor and adjust performance to local and national competition. * Meet with departmental directors and managers as necessary. Skills to Help You Succeed: * Able to read and interpret instructions and directions for guests * Able to communicate without impediment with guests and staff in all areas relating to guest service. * Profound experience in customer service٫ office management and basic bookkeeping procedures * Good organizational٫ multitasking and problem-solving skills * Strong communication and interpersonal skills Qualifications Must-Haves: * High School education or equivalent * Five (5) to seven (7) years of experience in a high volume hotel, front office, reservations or room division management with a 4-year degree in a related field or equivalent work experience. * Must be able to comply with all state gaming regulations, which may include obtaining a license. Physical Requirements: * Lifting and carrying to 50lbs * Pushing/Pull up to 100lbs * Some Bending/kneeling * Frequent walking and standing * Some Sitting * Climbing steps What We Offer Perks We Offer You * Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include: * Free Basic Life Insurance * Free Short Term & Long-Term Disability * Generous retirement savings options * Paid Time Off * Tuition Reimbursement * On-site Wellness center for Team Members and eligible dependents (Maryland Property only) * Training and pathways for career growth * Robust Rewards & Recognition Programs * Annual Merit Based Pay Increases * Discretionary Performance Bonuses * Discretionary Service Bonuses * Free parking * Free food and discounted meals * Live! Hotel, Food & Beverage, and Entertainment Discounts Life at Live! Individuals chosen to be part of the Live! Team can expect: * To be part of an exciting experience unlike any other in the market. * To be given the power and responsibility to put service and community first. * To come together as a strong team, while valuing and celebrating our diversity. * To be given the tools, resources, and opportunity to grow in their career. * To work hard and have fun. * Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. * The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency! * Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. * You will work in an environment where smoking is allowed.