Office manager jobs in Springville, UT - 256 jobs

Professional Dental is now hiring an experienced office manager with +3 years of experience for our Springville office. The Dental Office Manager is responsible for managing the day-to-day operations of the dental office, including supervising staff, managing patient flow, handling financial and administrative tasks, and ensuring that the office runs smoothly and efficiently. We at Professional Dental are looking for patient-focused office managers that have the desire and willingness to provide the best possible care to every patient. Being adaptable and a team player will be essential to your work at Professional Dental. Responsibilities: Supervise and coordinate the activities of the dental office staff, including receptionists, dental assistants, and hygienists Manage patient flow and schedule appointments, ensuring that the office runs efficiently and that patients are seen in a timely manner Handle financial and administrative tasks, such as managing insurance claims and billing, preparing financial reports, and maintaining patient records Purchase supplies and equipment as needed, and maintain inventory levels Oversee the maintenance and cleanliness of the office Communicate with patients and staff, and resolve any issues or concerns that may arise Implement policies and procedures to ensure compliance with dental regulations and standards Stay up-to-date on the latest developments in dentistry and office management best practices Job Requirements: Bilingual (English and Spanish) High school diploma or equivalent +3 years experience working in a dental office, with knowledge of dental terminology and procedures Experience working with Open Dental Excellent organizational and communication skills Ability to manage and supervise staff effectively Proficiency with computer programs (Office and Open Dental) Attention to detail Well-organized and reliable What We'll Offer You: Unparalleled support to grow your career A culture that celebrates success and diversity

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. Customer Support Operations Manager About the Role Podium is hiring a Customer Support Operations Manager to lead operations for our Customer Support organization, with a strong emphasis on metrics, workforce management, and AI-powered support systems. This role sits at the intersection of strategy and execution. You will own how Support operates day to day and how it evolves over time-through better systems, refined staffing models, enhanced processes, and integrating AI into core support workflows. You will directly manage Workforce Management and CX Ops team members (2 direct reports) and serve as a key thought partner to the VP of Support. This role is onsite in Lehi, Utah, working closely with Support leaders and frontline teams. What you will be doing: Support Operations & Strategy Own the operational health of customer Support, with accountability for key metrics (SLA, CSAT, FCR, handle time, backlog health, cost-to-serve). Leverage SQL to run ad-hoc analysis and create reporting and dashboards to track all aspects of customer support (Sigma preferred) Partner with Support leadership to identify performance gaps and design scalable solutions to solve for gaps. Lead high-impact initiatives that improve efficiency, quality, and customer outcomes. Workforce Management & People Leadership Lead the Workforce Management function, including forecasting, capacity planning, staffing models, scheduling strategy, and productivity analysis. Balance service levels, cost efficiency, and employee experience in workforce decisions. AI, Automation & Innovation Act as the operational owner for AI-powered Support initiatives, including building, deploying, and managing AI Agents. Be highly curious about emerging AI models and tools, testing and applying them to real Support workflows. Partner with Product, Data Science, and Engineering to design agent behavior, escalation logic, guardrails, and success metrics. Measure and improve AI performance (containment, deflection, quality, CSAT impact). Own Support's metrics framework, dashboards, and operating rhythms. Design, document, and maintain SOPs to ensure consistency and scalability. Partner with Business Applications on Support tooling and workflow optimization (Zoom Contact Center preferred). What you should have: 5-8 years of experience in CX Operations, Support Operations, Consulting, or similar roles. Prior people leadership experience. Comfort building, testing, and managing AI-enabled workflows-not just consuming vendor solutions. Strong analytical mindset with the ability to translate data into clear actions. Experience working cross-functionally with Product, Engineering, Customer Experience and Data Science. Familiarity with contact center platforms; Zoom Contact Center experience strongly preferred. Why you'll love working here: Podium is the best place to work to: Join the leaders in AI agents Unlock career-defining growth Build with world-class talent Make a real impact on local business Benefits Open and transparent culture Life insurance, long and short-term disability coverage Paid maternity and paternity leave Fertility Benefits Generous vacation time, plus three 4-day summer holiday weekends Excellent medical, dental, and vision benefits 401k Plan with competitive company matching Bi-annual swag drops with cool Podium gear and apparel A stellar HQ (Utah) gym with local professional coaches and classes offered Onsite HQ (Utah) child care center, subsidized for employees Additional benefits for fully remote employees Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status

Job Description Entry Level Dental Office Manager - Provo, UT A growing private dental practice, Advanced Dental Care, is seeking a motivated and detail-oriented Entry Level Office Manager to join our team in Provo, Utah. This is a full-time opportunity for someone who is eager to grow, take ownership of the front office, and play a key role in creating an exceptional patient experience. We pride ourselves on a collaborative, supportive environment and are looking for someone who is professional, organized, and excited to build a long-term career in dentistry. Schedule, Full Time Duties & Responsibilities Lead, train, and schedule the front office team Build and maintain strong provider schedules while reducing no-shows Manage smooth patient check-in and check-out processes Present treatment plans confidently and follow up with patients Answer incoming calls and respond to patient inquiries via phone and email Verify insurance, submit claims, manage appeals, post EOBs, and provide estimates Maintain accurate and secure patient records Coordinate closely with the clinical team to ensure efficient daily flow Handle administrative tasks including scanning, filing, and mailing Order and manage office supplies Track daily, weekly, and monthly KPIs and provide clear reporting Ensure HIPAA and OSHA compliance and keep office policies current Manage billing, accounts receivable, and patient account activity Oversee vendors and monitor non-clinical spending Support hiring, onboarding, and performance reviews Requirements 2+ years of dental front office experience Strong understanding of dental insurance verification, billing, CDT codes, and AR best practices Proficiency with Dentrix software Strong leadership, communication, and organizational skills Ability to multitask and remain calm in a fast-paced environment High level of professionalism, punctuality, and attention to detail Pay & Compensation $22.00-$25.00 per hour, depending on experience Health insurance Dental insurance Paid time off (PTO) 401(k) with matching If you're looking for an opportunity to grow into a leadership role within a supportive dental practice, we'd love to hear from you. Skills: General Practice Benefits: Medical Dental 401k PTO Compensation: $22-$25/hour

Description: Platinum Dental Office Leader - About Us: Platinum Dental Services is a leading dental service organization dedicated to providing exceptional patient care and maintaining a positive, supportive work environment. Are you a highly motivated and driven professional? Platinum Dental Services is seeking Office Leaders to join our rapidly expanding company. We are team-oriented, fast-paced, and goal-driven, offering outstanding career development and advancement opportunities. As an Office Leader, you will take on a true leadership role by leading the team, driving the success of your office and the overall business. Your leadership and salesmanship will ensure the practice achieves its goals while upholding high standards of clinical excellence and patient service. Why Platinum Dental Services? Competitive compensation: Earn $55-60k per year with excellent prospects for career development and advancement in a high growth company. Monthly bonuses: Competitive bonus structure based on measurable metrics. Comprehensive benefits: Full medical, vision, dental coverage, and 401K matching. Paid time off: One week of paid time off each year and paid holidays. Professional growth: Abundant opportunities for learning and advancing your career. Great office culture: We foster a collaborative and dynamic environment where teamwork and mutual respect are at the forefront. Job Summary: The Office Leader is responsible for overseeing all administrative and operational aspects of the dental practice. This role requires strong leadership, sales ability, organizational, and financial management skills. He/She will play a critical role in ensuring the office runs efficiently, optimizing patient experience, and achieving practice goals. Key Responsibilities: Customer Service & Sales: Help patients understand the value of good oral health and recommended dental services Ensure the Office and Team is providing a positive experience and safe environment to all guests and patients in the office Address any patient concerns or complaints and implement strategies to enhance patient satisfaction and retention Monitor patient feedback and implement necessary improvements. Financial Management: Manage the practice's P&L, ensuring financial targets are met or exceeded. Develop and monitor the office budget, track expenses, and analyze financial reports. Oversee patient AR, collections and ensure accurate billing procedures. Implement and maintain financial controls and procedures to safeguard practice assets. Conduct regular financial reviews with the dentist(s) and management team. Operational Management: Ensure efficient daily operations, including patient scheduling, check-in/check-out, and phone management. Implement and maintain office policies and procedures. Manage inventory and order supplies, ensuring cost-effectiveness and efficiency. Maintain accurate patient records and ensure compliance with HIPAA regulations. Coordinate with dental staff to optimize workflow and patient flow. Team Leadership & Supervision: Supervise and support office staff, including hiring, training, and performance management. Foster a positive and collaborative work environment. Conduct regular staff meetings and provide ongoing coaching and development. Handle employee relations issues and resolve conflicts as needed. Business Development: Identify opportunities to grow the practice and increase revenue. Develop and implement marketing and outreach strategies. Analyze market trends and competitor activities to inform business decisions. To Apply: Please Apply Directly or Please submit your resume and to: UT Based Roles: ********************************** CO, NV, AZ Based Roles: ******************************** This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. The employer reserves the right to modify, add, or remove duties and to assign other duties as necessary. Requirements: Qualifications: Proven experience in both sales and management Strong understanding of financial management principles and practices, including P&L ownership. Excellent leadership, communication, and interpersonal skills. Proficiency in dental practice management software. Knowledge of dental terminology, procedures, and insurance processing. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving and decision-making skills.

Job Title : Director, Office of Research Job Type : Full-Time, Exempt Work Location: On campus at Rocky Mountain University of Health Professions - 1800 S Novell Pl, Provo UT 84606 Application Deadline : Review of applications will begin November 15, 2025 with applications being accepted until the position is filled. Position Summary: Rocky Mountain University of Health Professions invites applications and nominations for the position of Director of the Office of Research. We seek an innovative, collaborative, and visionary leader who will advance the college's mission of excellence in research and scholarly activity for faculty and students. The Director of the Office of Research (DOR) works closely with the Associate Director of the Office of Research (ADOR) and the Vice Provost of Academic Affairs in providing research leadership and development opportunities within the University. The DOR nurtures quality research, scholarship, and creative activity by University faculty, staff, and students in support of the University's mission, and promotes and enhances the University's contribution to clinical inquiry. The DOR supports the Human Research Protection Program (HRPP) and collaborates with HRPP personnel. The DOR is responsible for mentoring the University faculty research/scholarship process and engaging in teaching activities that ensure research excellence among students and programs. A secondary responsibility is working with the ADOR and Deans/Program Directors to support student research in collaboration with University faculty. The DOR collaborates with and supports faculty to develop their research or scholarly agendas, providing guidance in high-caliber and ethical research processes, The DOR will provide mentorship and serve on dissertation committees for students in the relevant areas of their scholarship and serve as a consultant for PhD students as appropriate. The DOR also serves as a faculty member in the PhD program teaching in areas of expertise. The DOR will maintain and grow a well-staffed and active research laboratory to include current technology and equipment for conducting research in various disciplines including healthcare, exercise science, teaching and learning, etc. The DOR develops and implements strategic plans for the scope, direction, administration, and resources for the research space and the OR. The DOR will have a faculty appointment in the PhD Health Science program. Key Responsibilities: The Director of Research provides leadership and oversight for the Office of Research, fostering a strong, collaborative research culture across the university. Key responsibilities include: Leadership & Administration: Directs the Office of Research, managing staff, facilities, and resources while promoting a culture of innovation and collaboration. Builds external partnerships and networks to expand research opportunities and visibility. Faculty Support: Provides guidance and mentorship to faculty in developing research ideas, methodologies, and projects. Coordinates training, workshops, and other professional development opportunities. Student Support: Engages with graduate students to support research activities, supervise projects, and serve on dissertation, thesis, and capstone committees. Scholarship: Maintains an active personal research agenda, contributes to publications, and teaches in areas of expertise. Required Qualifications: An earned terminal degree in a discipline relevant to the college preferred. 5+ years' experience in a research environment beyond the doctoral degree The DOR should demonstrate a strong research agenda A research record meriting appointment as an associate or full professor and research mentoring experience in an academic setting. The DOR must have a strong commitment to academic excellence and an ability to work with diverse constituencies. Excellent interpersonal, oral, written, and communication skills Experience in strategic planning and implementation Proven ability to manage resources and personnel effectively. Commitment to fostering an inclusive and diverse academic community. Preferred Qualifications: Demonstrated success in securing external funding through grants and partnerships. A record of promoting interdisciplinary collaboration and innovation. Rocky Mountain University of Health Professions: Rocky Mountain University of Health Professions (RMU) is an accredited institution recognized for evidence-based, meaningful healthcare education. Established in 1998 as an exclusive graduate healthcare institution, RMU has a reputation for exceptional, high-quality, and rigorous healthcare education programs. RMU has a diverse student body and alumni from all 50 states and has stellar and nationally respected faculty representing healthcare practice, research, and education throughout the country. Our academic models of delivery allow our limited-residency or online students to continue with their life without relocating and our residency students to begin and end their full-time studies in beautiful Provo, Utah. Application Instructions: Interested applicants should submit the following materials: A cover letter addressing qualifications and vision for the role. A detailed curriculum vitae (CV) including a full record of research/scholarly activity and grant acquisition activity. Contact information for three professional references. Applications should be submitted electronically via [application portal]. For full consideration, please submit materials by November 15, 2025. The search will continue until the position is filled. For additional information, please contact: Thomas Cappaert, PhD, Vice Provost for Academic Affairs, ******************* Rocky Mountain University of Health Professions is an equal opportunity employer committed to fostering diversity and inclusion. We encourage individuals from underrepresented groups to apply.

Job Title : Director, Office of Research Job Type : Full-Time, Exempt Work Location: On campus at Rocky Mountain University of Health Professions - 1800 S Novell Pl, Provo UT 84606 Application Deadline : Review of applications will begin November 15, 2025 with applications being accepted until the position is filled. Position Summary: Rocky Mountain University of Health Professions invites applications and nominations for the position of Director of the Office of Research. We seek an innovative, collaborative, and visionary leader who will advance the college's mission of excellence in research and scholarly activity for faculty and students. The Director of the Office of Research (DOR) works closely with the Associate Director of the Office of Research (ADOR) and the Vice Provost of Academic Affairs in providing research leadership and development opportunities within the University. The DOR nurtures quality research, scholarship, and creative activity by University faculty, staff, and students in support of the University's mission, and promotes and enhances the University's contribution to clinical inquiry. The DOR supports the Human Research Protection Program (HRPP) and collaborates with HRPP personnel. The DOR is responsible for mentoring the University faculty research/scholarship process and engaging in teaching activities that ensure research excellence among students and programs. A secondary responsibility is working with the ADOR and Deans/Program Directors to support student research in collaboration with University faculty. The DOR collaborates with and supports faculty to develop their research or scholarly agendas, providing guidance in high-caliber and ethical research processes, The DOR will provide mentorship and serve on dissertation committees for students in the relevant areas of their scholarship and serve as a consultant for PhD students as appropriate. The DOR also serves as a faculty member in the PhD program teaching in areas of expertise. The DOR will maintain and grow a well-staffed and active research laboratory to include current technology and equipment for conducting research in various disciplines including healthcare, exercise science, teaching and learning, etc. The DOR develops and implements strategic plans for the scope, direction, administration, and resources for the research space and the OR. The DOR will have a faculty appointment in the PhD Health Science program. Key Responsibilities: The Director of Research provides leadership and oversight for the Office of Research, fostering a strong, collaborative research culture across the university. Key responsibilities include: Leadership & Administration: Directs the Office of Research, managing staff, facilities, and resources while promoting a culture of innovation and collaboration. Builds external partnerships and networks to expand research opportunities and visibility. Faculty Support: Provides guidance and mentorship to faculty in developing research ideas, methodologies, and projects. Coordinates training, workshops, and other professional development opportunities. Student Support: Engages with graduate students to support research activities, supervise projects, and serve on dissertation, thesis, and capstone committees. Scholarship: Maintains an active personal research agenda, contributes to publications, and teaches in areas of expertise. Required Qualifications: An earned terminal degree in a discipline relevant to the college preferred. 5+ years' experience in a research environment beyond the doctoral degree The DOR should demonstrate a strong research agenda A research record meriting appointment as an associate or full professor and research mentoring experience in an academic setting. The DOR must have a strong commitment to academic excellence and an ability to work with diverse constituencies. Excellent interpersonal, oral, written, and communication skills Experience in strategic planning and implementation Proven ability to manage resources and personnel effectively. Commitment to fostering an inclusive and diverse academic community. Preferred Qualifications: Demonstrated success in securing external funding through grants and partnerships. A record of promoting interdisciplinary collaboration and innovation. Rocky Mountain University of Health Professions: Rocky Mountain University of Health Professions (RMU) is an accredited institution recognized for evidence-based, meaningful healthcare education. Established in 1998 as an exclusive graduate healthcare institution, RMU has a reputation for exceptional, high-quality, and rigorous healthcare education programs. RMU has a diverse student body and alumni from all 50 states and has stellar and nationally respected faculty representing healthcare practice, research, and education throughout the country. Our academic models of delivery allow our limited-residency or online students to continue with their life without relocating and our residency students to begin and end their full-time studies in beautiful Provo, Utah. Application Instructions: Interested applicants should submit the following materials: A cover letter addressing qualifications and vision for the role. A detailed curriculum vitae (CV) including a full record of research/scholarly activity and grant acquisition activity. Contact information for three professional references. Applications should be submitted electronically via [application portal]. For full consideration, please submit materials by November 15, 2025. The search will continue until the position is filled. For additional information, please contact: Thomas Cappaert, PhD, Vice Provost for Academic Affairs, ******************* Rocky Mountain University of Health Professions is an equal opportunity employer committed to fostering diversity and inclusion. We encourage individuals from underrepresented groups to apply.

Job Description Job Title: Director, Office of Research Job Type: Full-Time, Exempt Work Location: On campus at Rocky Mountain University of Health Professions - 1800 S Novell Pl, Provo UT 84606 Application Deadline: Review of applications will begin November 15, 2025 with applications being accepted until the position is filled. Position Summary: Rocky Mountain University of Health Professions invites applications and nominations for the position of Director of the Office of Research. We seek an innovative, collaborative, and visionary leader who will advance the college's mission of excellence in research and scholarly activity for faculty and students. The Director of the Office of Research (DOR) works closely with the Associate Director of the Office of Research (ADOR) and the Vice Provost of Academic Affairs in providing research leadership and development opportunities within the University. The DOR nurtures quality research, scholarship, and creative activity by University faculty, staff, and students in support of the University's mission, and promotes and enhances the University's contribution to clinical inquiry. The DOR supports the Human Research Protection Program (HRPP) and collaborates with HRPP personnel. The DOR is responsible for mentoring the University faculty research/scholarship process and engaging in teaching activities that ensure research excellence among students and programs. A secondary responsibility is working with the ADOR and Deans/Program Directors to support student research in collaboration with University faculty. The DOR collaborates with and supports faculty to develop their research or scholarly agendas, providing guidance in high-caliber and ethical research processes, The DOR will provide mentorship and serve on dissertation committees for students in the relevant areas of their scholarship and serve as a consultant for PhD students as appropriate. The DOR also serves as a faculty member in the PhD program teaching in areas of expertise. The DOR will maintain and grow a well-staffed and active research laboratory to include current technology and equipment for conducting research in various disciplines including healthcare, exercise science, teaching and learning, etc. The DOR develops and implements strategic plans for the scope, direction, administration, and resources for the research space and the OR. The DOR will have a faculty appointment in the PhD Health Science program. Key Responsibilities: The Director of Research provides leadership and oversight for the Office of Research, fostering a strong, collaborative research culture across the university. Key responsibilities include: Leadership & Administration: Directs the Office of Research, managing staff, facilities, and resources while promoting a culture of innovation and collaboration. Builds external partnerships and networks to expand research opportunities and visibility. Faculty Support: Provides guidance and mentorship to faculty in developing research ideas, methodologies, and projects. Coordinates training, workshops, and other professional development opportunities. Student Support: Engages with graduate students to support research activities, supervise projects, and serve on dissertation, thesis, and capstone committees. Scholarship: Maintains an active personal research agenda, contributes to publications, and teaches in areas of expertise. Required Qualifications: An earned terminal degree in a discipline relevant to the college preferred. 5+ years' experience in a research environment beyond the doctoral degree The DOR should demonstrate a strong research agenda A research record meriting appointment as an associate or full professor and research mentoring experience in an academic setting. The DOR must have a strong commitment to academic excellence and an ability to work with diverse constituencies. Excellent interpersonal, oral, written, and communication skills Experience in strategic planning and implementation Proven ability to manage resources and personnel effectively. Commitment to fostering an inclusive and diverse academic community. Preferred Qualifications: Demonstrated success in securing external funding through grants and partnerships. A record of promoting interdisciplinary collaboration and innovation. Rocky Mountain University of Health Professions: Rocky Mountain University of Health Professions (RMU) is an accredited institution recognized for evidence-based, meaningful healthcare education. Established in 1998 as an exclusive graduate healthcare institution, RMU has a reputation for exceptional, high-quality, and rigorous healthcare education programs. RMU has a diverse student body and alumni from all 50 states and has stellar and nationally respected faculty representing healthcare practice, research, and education throughout the country. Our academic models of delivery allow our limited-residency or online students to continue with their life without relocating and our residency students to begin and end their full-time studies in beautiful Provo, Utah. Application Instructions: Interested applicants should submit the following materials: A cover letter addressing qualifications and vision for the role. A detailed curriculum vitae (CV) including a full record of research/scholarly activity and grant acquisition activity. Contact information for three professional references. Applications should be submitted electronically via [application portal]. For full consideration, please submit materials by November 15, 2025. The search will continue until the position is filled. For additional information, please contact: Thomas Cappaert, PhD, Vice Provost for Academic Affairs, ******************* Rocky Mountain University of Health Professions is an equal opportunity employer committed to fostering diversity and inclusion. We encourage individuals from underrepresented groups to apply.

Job DescriptionDescription: THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career! WHAT WE OFFER Health, Dental, Vision, and Life Insurance. 401K with company match. Paid Vacation, Holidays, and Sick Leave. Employee Assistance Program, Generous Employee Referral Program and more. POSITION SUMMARY The Business Office Director manages the community's business office, coordinating and overseeing all aspects of the community's human resources, payroll, billing, and operational processes. You will be the primary contact for all residents, families, and staff regarding resident billing and human resources questions. KEY RESPONSIBILITIES Produce and manage accounts receivable and assist in month-end closing procedures. Manage all residents' contracts, execution, and renewals. Responsible for all new resident orientation and move-in coordination. Manage all resident and employee files, assuming full responsibility for all regulatory guidelines, forms, and documentation for residents and employees. Responsible for new hire orientation for all staff. Act as a human resources contact for the community. Produce and manage payroll for the community. Work with the Executive Director to ensure the community is within budget. Direct oversight over the front desk staff, including recruiting, training, supervision, and staff development. Requirements: CANDIDATE QUALIFICATIONS Education: A High School diploma is required. An associate degree or higher is preferred. Experience, Competencies, and Skills: At least 3-5 years of experience in business office management, finance, human resources, or accounting is required. Knowledge of various computer systems and CRM software and proficiency in Microsoft Office Suite. Working knowledge of federal and state employment laws. Working knowledge of general accounting, billing, collections, and expense management. Outstanding written and verbal communication skills and a passion for serving seniors. A high degree of accuracy in all assignments, ability to manage time effectively, and ability to work independently. Employing professional ethics and high integrity. Capacity to work evenings and/or weekends when needed (participate in the manager-on-duty rotation). Previous experience working in independent living (IL), assisted living (AL), memory care (MC), or senior living is preferred.

Full-time Description Red Rock Orthodontics is seeking a dedicated and experienced Office Manager to lead our administrative team and support our mission of creating beautiful, confident smiles for patients in the Payson and Spanish Fork communities. Known for our patient-centered care, advanced treatment options (like braces, clear aligners, Damon systems, and more), and welcoming environment, we're looking for a natural leader who is organized, people-oriented, and passionate about driving operational excellence. Website: Red Rock Ortho! Why Join Us? Well-respected family orthodontic practice serving Payson and Spanish Fork, UT with a focus on personalized care and outstanding results. Supportive, collaborative team culture with a strong commitment to patient satisfaction. Modern practice offering advanced orthodontic treatment options and technology. Opportunity to lead, mentor, and make a meaningful impact on practice success. Experience & Key Responsibilities: Oversee day-to-day office operations, ensuring smooth workflow across front desk, scheduling, billing, and administrative teams. Lead, train, and support administrative staff to foster a positive, efficient work environment. Manage patient communication processes, including scheduling, follow-ups, phone inquiries, and overall patient experience. Monitor and optimize office systems and procedures to improve efficiency and service quality. Serve as a primary point of contact for patients with billing questions, insurance coordination, and financial arrangements. Collaborate with clinical leadership to ensure seamless patient flow and alignment of administrative and clinical priorities. Maintain compliance with office policies, HIPAA regulations, and practice standards. Comprehensive Benefits Package: Medical, Dental, Vision, and 401(k) Paid holidays Paid time off Requirements Proven experience in dental or orthodontic office management or similarly complex clinical setting. Strong leadership, organizational, and problem-solving skills. Excellent communication and interpersonal skills, with a patient-first approach. Experience with dental/orthodontic practice management software and common office tools. Knowledge of orthodontic insurance processes and patient billing preferred. Ability to multitask and thrive in a fast-paced practice environment. Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined Join our team and be part of a practice dedicated to orthodontic excellence and exceptional patient experiences. If you're a proactive leader with a passion for helping patients and staff succeed, we'd love to hear from you!

Job DescriptionBenefits: Competitive salary Employee discounts Paid time off We are looking for an organized, experienced office manager. 3 Days a week with optional 4th. Busy West Valley Office. MUST have 3+ years dental front office experience. Dentrix knowledge preferrable. PAY $25-27/hr. DOE Email resumes to ************************

Job Title: Director, Office of Research Job Type: Full-Time, Exempt Work Location: On campus at Rocky Mountain University of Health Professions - 1800 S Novell Pl, Provo UT 84606 Application Deadline: Review of applications will begin November 15, 2025 with applications being accepted until the position is filled. Position Summary: Rocky Mountain University of Health Professions invites applications and nominations for the position of Director of the Office of Research. We seek an innovative, collaborative, and visionary leader who will advance the college's mission of excellence in research and scholarly activity for faculty and students. The Director of the Office of Research (DOR) works closely with the Associate Director of the Office of Research (ADOR) and the Vice Provost of Academic Affairs in providing research leadership and development opportunities within the University. The DOR nurtures quality research, scholarship, and creative activity by University faculty, staff, and students in support of the University's mission, and promotes and enhances the University's contribution to clinical inquiry. The DOR supports the Human Research Protection Program (HRPP) and collaborates with HRPP personnel. The DOR is responsible for mentoring the University faculty research/scholarship process and engaging in teaching activities that ensure research excellence among students and programs. A secondary responsibility is working with the ADOR and Deans/Program Directors to support student research in collaboration with University faculty. The DOR collaborates with and supports faculty to develop their research or scholarly agendas, providing guidance in high-caliber and ethical research processes, The DOR will provide mentorship and serve on dissertation committees for students in the relevant areas of their scholarship and serve as a consultant for PhD students as appropriate. The DOR also serves as a faculty member in the PhD program teaching in areas of expertise. The DOR will maintain and grow a well-staffed and active research laboratory to include current technology and equipment for conducting research in various disciplines including healthcare, exercise science, teaching and learning, etc. The DOR develops and implements strategic plans for the scope, direction, administration, and resources for the research space and the OR. The DOR will have a faculty appointment in the PhD Health Science program. Key Responsibilities: The Director of Research provides leadership and oversight for the Office of Research, fostering a strong, collaborative research culture across the university. Key responsibilities include: * Leadership & Administration: Directs the Office of Research, managing staff, facilities, and resources while promoting a culture of innovation and collaboration. Builds external partnerships and networks to expand research opportunities and visibility. * Faculty Support: Provides guidance and mentorship to faculty in developing research ideas, methodologies, and projects. Coordinates training, workshops, and other professional development opportunities. * Student Support: Engages with graduate students to support research activities, supervise projects, and serve on dissertation, thesis, and capstone committees. * Scholarship: Maintains an active personal research agenda, contributes to publications, and teaches in areas of expertise. Required Qualifications: * An earned terminal degree in a discipline relevant to the college preferred. * 5+ years' experience in a research environment beyond the doctoral degree * The DOR should demonstrate a strong research agenda * A research record meriting appointment as an associate or full professor and research mentoring experience in an academic setting. * The DOR must have a strong commitment to academic excellence and an ability to work with diverse constituencies. * Excellent interpersonal, oral, written, and communication skills * Experience in strategic planning and implementation * Proven ability to manage resources and personnel effectively. * Commitment to fostering an inclusive and diverse academic community. Preferred Qualifications: * Demonstrated success in securing external funding through grants and partnerships. * A record of promoting interdisciplinary collaboration and innovation. Rocky Mountain University of Health Professions: Rocky Mountain University of Health Professions (RMU) is an accredited institution recognized for evidence-based, meaningful healthcare education. Established in 1998 as an exclusive graduate healthcare institution, RMU has a reputation for exceptional, high-quality, and rigorous healthcare education programs. RMU has a diverse student body and alumni from all 50 states and has stellar and nationally respected faculty representing healthcare practice, research, and education throughout the country. Our academic models of delivery allow our limited-residency or online students to continue with their life without relocating and our residency students to begin and end their full-time studies in beautiful Provo, Utah. Application Instructions: Interested applicants should submit the following materials: * A cover letter addressing qualifications and vision for the role. * A detailed curriculum vitae (CV) including a full record of research/scholarly activity and grant acquisition activity. * Contact information for three professional references. Applications should be submitted electronically via [application portal]. For full consideration, please submit materials by November 15, 2025. The search will continue until the position is filled. For additional information, please contact: Thomas Cappaert, PhD, Vice Provost for Academic Affairs, tom.cappaert@rm.edu Rocky Mountain University of Health Professions is an equal opportunity employer committed to fostering diversity and inclusion. We encourage individuals from underrepresented groups to apply.

Why Work at BYU As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.” Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth-all situated within a beautiful and historic campus-make it hard to imagine a more inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints. Office Manager - Risk Management & Safety The Risk Management and Safety Department is seeking a highly organized and service-oriented Office Manager to oversee daily front office operations and support department leadership. This role is ideal for a proactive professional who enjoys managing people, streamlining operations, and serving as a key administrative resource within a collaborative campus environment. What you will be doing in this position: Lead, train, and supervise part-time student employees to ensure excellent customer service and office coverage Manage front office operations, including scheduling, office supplies, key access, service requests, and official correspondence Provide direct administrative support to the Managing Director and department staff Coordinate HR and onboarding processes, including Workday transactions and employee records Assist with compliance-related processes, travel exception reviews, and risk documentation Plan and support training programs, outreach events, and certification tracking (e.g., First Aid, CPR, AED) Serve as a liaison with campus partners and external organizations such as the American Red Cross What qualifies you for this role Minimum education/experience required: High School Diploma and 3 or more years of relevant work experience. First Aid, CPR, & AED Instructor (ARC) or willing to achieve certification within 6 months of hire. Preferred: Associate degree and 5 or more years of relevant work experience. Skills and Knowledge: Strong organizational and multitasking skills Experience supervising or training employees (student employees preferred) Excellent communication and customer service skills Ability to manage confidential information and compliance-related processes Experience with administrative systems (Workday experience a plus) A collaborative, detail-oriented professional who thrives in a fast-paced environment Why Join Us Play a central role in supporting campus safety and risk management initiatives Work in a mission-driven, collaborative department Opportunity to lead, coordinate, and make a meaningful operational impact What we offer in return: This position comes with fantastic benefits, including: 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans) Employee assistance program, available to the employee and all members of their household May be eligible for tuition benefits after two years Access to the library Free on-campus parking Free UTA passes for employees, spouses, and qualified dependents Discounts at the BYU Store and for many events at BYU Pay Grade: 48 Typical Starting Pay: $20.25-$26.50 **If the job has a post-end date, the last day to apply is the day before by 11:59 pm MST. If the job doesn't have a post-end date, the job could close at any time on any day** Required Documents: All Staff positions require a resume. Refer to the Job Posting for any additional required documents. Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend. Brigham Young University is an equal opportunity employer, including disability and protected veteran status. Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!

Job Description Office Manager - Gillette Heating and Air Job Type: Full-Time Compensation: $25.00 to $30.00 per hour, depending on experience Join the Award-Winning Team at Gillette Heating and Air! Are you an experienced Office Manager looking to take the next step in your career? Gillette Heating and Air, a 7-time Carrier President's Award winner and Utah's most trusted HVAC company-is growing and looking for a dynamic leader to oversee daily office operations and support our high-performing team. Why Work With Gillette? 7x Carrier President's Award Winner - Utah's only HVAC company with this distinction Hundreds of 5-Star Reviews - A reputation built on integrity and top-quality service Career Growth - We offer training, certification support, and a clear path to advancement Team Culture - Enjoy monthly breakfasts, quarterly events, holiday celebrations, and more Benefits & Perks: Health, dental, and vision insurance 401(k) with company match Paid time off + 6 paid holidays Employee of the Month recognition with bonus PTO What You'll Do: As Office Manager, you'll play a critical role in our operations-ensuring smooth scheduling, supporting both field and office teams, and delivering an exceptional customer experience. Key Responsibilities: Manage day-to-day office operations and staff scheduling Oversee customer communication from initial contact through project completion Lead and develop a small administrative team, creating a positive and efficient work environment Track job progress, invoicing, and performance metrics-experience with ServiceTitan is a major plus Maintain accurate digital and physical record-keeping systems Coordinate with technicians, vendors, and subcontractors to support field operations Qualifications: 4+ years of customer service experience 2+ years in a supervisory or management role Strong organizational and leadership skills Excellent written and verbal communication abilities Experience with ServiceTitan is highly preferred Proficient in Microsoft Office Suite (Word, Excel, Outlook) Ready to join a company where your leadership makes a difference? Apply today and help us continue to deliver the exceptional service Gillette Heating and Air is known for!

Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Looking for a self-motivated and dedicated individual to be an office manager for Glass Doctor Auto of Midvale. Experience preferred but not required. SALARY $40,000 - $50,000 a year with bonuses and commissions STATEMENT OF DUTIES Primary Function Is responsible for maintaining the safe, neat, clean, efficient, and professional operation of the office. Specific Duties Building company culture with Glass Doctor core values Working directly with customers Coordinating between installers and customers Scheduling customers for service Resolving concerns and issues Maintaining office organization and cleanliness Training new and existing staff Following procedures and establishing new policies Qualifications Must be self-motivated, energetic and results oriented with a high level of work intensity and a bias for action. Must be able to lead by example. High school graduate. Computer literate and working knowledge of word processing, business software and spreadsheet applications. Personality suitable to communication effectively with customers and fellow employees. Ability to provide technical and training guidance to less experienced employees. Ability to give directions in assisting employees in a non-threatening and nonconfrontational manner. High degree of self-confidence. Driven to provide the highest level of customer service and satisfaction. Ability to listen and follow directions to perform job duties without being argumentative or disruptive. Ability to think in a logical and progressive manner. Ability to effectively manage a variety of situations on a day-to-day basis. Ability to write effective business correspondence. Good communication and interpersonal skills which are particularly well suited to working with a variety of situations and employees. Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Accustomed to working in fast moving environments requiring timely attention to details as well as unpredictable and changing conditions. Proven track record as a team member and effective communicator. Professional appearance and personality. Good organizational and time management skills to insure scheduled deadlines are met. Compensation: $40,000.00 - $50,000.00 per year Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World's Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! The Manager Airport Experience and Reliability oversees a Team of Airport Duty Supervisors, ensuring a Seriously Nice experience for Airports throughout our network while maintaining operational reliability and compliance. This role leads the Supervisors on Duty and acts as the primary day-of representative for Airport Standards & Learning and Airport Operations leadership within the OCC to Dispatch, Flight Operations, and Inflight. Reporting to the Director, Airport Operations Standards in Learning, this role ensures the supports of the entire Airport experience - from day-of operation support, investigation assistance, monitoring and improving resources for Airports and coordinates with the entire Guest Service Training Department on projects to drive continuous improvements to the Guest Experience and drive operational excellence. This role reflects Breeze's commitment to Safety, Kindness, Integrity, Ingenuity, and Excellence. Here's what you'll do Lead, coach, and mentor Airport Supervisors on Duty, fostering a culture of accountability, collaboration, and operational excellence. Oversee scheduling, workload distribution, and performance evaluations for the team. Lead and oversee the Airport Duty Supervisor team in the OCC to ensure consistent, high-quality support for Airport Operations Team Serve as the Airports operational point of contact for day-of performance, reliability tracking, and support Irregular Operations recovery, as needed Ensure compliance with FAA, TSA, DOT, and company standards across all airport operations. Monitor and analyze reliability data to identify trends and recommend proactive strategies Support investigations, fact-findings, and corrective actions in collaboration with Airport Operations Team Develop and maintain Airport Operations Playbook, aliging with Airport Operations & Airport Operations Standards & Learning Teams to provide standardizing processes, communications, and decision-making across all shifts Partner with Airport Operations Standards & Learning Leadership to drive creation of tools and resources for Airports Team Members Track and report performance metrics to leadership; recommend changes to enhance operational efficiency and Team Member experience Other duties as assigned Here's what you'll need to be successful Minimum Qualifications Bachelor's degree or equal equivalent experience 5+ years of relevant Airport Operations management experience 5+ years of experience in people leadership leading a diverse workforce Strong knowledge of FAA, DOT, TSA Regulations & Airport procedures Strong analytical, organizational, and problem-solving skills High performance orientation; able to prioritize and make sound decisions under pressure Excellent communication and interpersonal skills, with the ability to influence and partner across multiple functions Willingness to travel and work varied hours to support operational needs Must pass a DOT pre-employment drug test, TSA fingerprint-based criminal history records check, and a Breeze background check Preferred Qualifications 7+ years in Airport Operations leadership or operational reliability management Proven record of improving operational performance or reliability metrics Experience in developing playbooks, SOPs, or process documentation Skills/Talents Models Breeze's values: Safety, Kindness, Integrity, Ingenuity, and Excellence Advanced computer proficiency (MS Office, Workday, SharePoint, and reporting tools) Demonstrated ability to lead through change and influence cross-functional outcomes Skilled in conflict resolution, coaching, and performance management Exceptional attention to detail and follow-through Able to maintain confidentiality and exercise sound judgment Perks of the Job Health, Vision and Dental Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match PTO Travel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click “Careers” at the bottom of the page.

Department Human Resources Employment Type Full Time Location Salt Lake City, Utah Workplace type Onsite Compensation $65,000 - $75,000 / year Key Responsibilities Skills, Knowledge and Expertise Benefits About Frazil

Lead With Purpose. Grow With Impact. Step Into Healthcare Leadership at Serenity. If you've ever wanted a career that truly makes a difference - one where your leadership directly impacts people's lives - Serenity Healthcare is where your next chapter starts. We're transforming what mental wellness feels like, and we're looking for leaders who want to be part of something meaningful. No Healthcare Experience? Perfect. We don't hire for medical expertise - we hire for heart, drive, and leadership. If you know how to motivate a team, hit goals, elevate others, and keep operations smooth and steady, you already have what it takes. We'll teach you everything else. Customer Experience Supervisor | Provo, UT As a Call Center Supervisor, you'll lead the team that is often the first voice of hope for our patients. Your leadership sets the tone - calm, compassionate, organized, and confident. You'll coach your team, support them through challenges, and ensure every caller feels heard, respected, and cared for. What You'll Do Lead a high-performing team delivering concierge-level patient support Coach with intention - accountability, honest feedback, personal growth Handle escalations with empathy and solutions-first thinking Use performance metrics to elevate team results and drive outcomes Maintain world-class service standards that make a real difference for patients What You Bring 1+ year experience supervising customer service teams Experience in a call center environment is a strong plus Passion for helping people - patients and teammates A track record of hitting goals and improving performance Clear, confident communication and strong decision-making Ability to stay cool under pressure and adapt quickly when needed A results-driven mindset with a focus on continuous improvement Why You'll Love Working Here A culture built on excellence, growth, and genuine impact Competitive pay based on experience Serious career growth in a rapidly expanding organization Premium benefits: We cover 90% of medical, dental & vision 401(k) because your future matters 10 PTO days + 10 paid holidays (15 PTO days after your first year!) Referral bonuses for bringing more talented people into our mission Who We Are Serenity Healthcare empowers patients using innovative, FDA-cleared technology and evidence-based treatments that help people reclaim their lives - especially when other options haven't worked. Our mission is hope, healing, and real results. Serenity Healthcare is an equal opportunity employer. Employment is contingent upon successfully completing a criminal background check and drug screen.

🏢 Clinic: Arcadia Counseling 🕒 Job Type: Full-Time | On-Site | Monday-Friday About Us Arcadia Counseling is an expanding outpatient behavioral health practice with clinics in Sandy, Lehi, and Lindon. We provide individual, couples, and family counseling for a wide range of issues including depression, anxiety, trauma, suicidal ideation, and relationship challenges. Our mission is to foster a warm, supportive environment for both our clients and our team. As we continue to grow, we are seeking a dependable, organized, and compassionate Office Manager to oversee the daily operations and performance of our Lehi clinic. Position Summary The Office Manager is a key member of our administrative leadership team. This role manages the front desk and administrative staff, supports approximately 25 clinicians, and ensures smooth day-to-day operations. The Office Manager works closely with the Practice Manager and Clinical Directors to support both staff and clients. Strong proficiency in Microsoft Office and/or Google Workspace is critical for success in this role-from managing schedules, documents, and reports to maintaining efficient workflows across the team. Key Responsibilities Staff Leadership & Training Interview, hire, train, and support office staff Train new hires to ensure operational policies and procedures are followed Manage performance of administrative staff (5-10 team members), including coaching, improvement plans, and termination when necessary Coordinate front desk work schedules and approve time-off requests Provide direct support at the front desk when needed Hold staff compassionately accountable to performance expectations Clinic Operations & Administration Manage front-desk operations including calls, emails, and client check-in/out Support a team of ~25 clinicians with scheduling, communication, and operational needs Oversee billing, collections, and insurance verification processes Maintain accurate and confidential client records in compliance with HIPAA Ensure office cleanliness, organization, and professional presentation Monitor office supplies and facility maintenance Provide timely responses to concerns raised by clients and employees Ensure staff compliance with company policies and procedures Generate, format, and distribute monthly operational and performance reports using Microsoft Office or Google Workspace Report clinic updates and performance back to upper management Process, Marketing & Technical Support Collaborate with the Practice Manager on workflow improvements and process efficiency Execute clinic marketing activities such as posting updates, maintaining social media, and coordinating community outreach Provide basic technical support and coordination with IT vendors Qualifications High proficiency in Microsoft Office and/or Google Workspace (Word/Docs, Excel/Sheets, PowerPoint/Slides, Outlook/Gmail, Drive/SharePoint) 2+ years proven work experience as a leader in a mental health or healthcare environment Experience managing direct reports and leading teams Strong knowledge of EHR systems (e.g., SimplePractice, TherapyNotes) Familiarity with insurance billing and credentialing processes Excellent organizational and multitasking skills Compassionate, professional demeanor with strong interpersonal skills Understanding of HIPAA and confidentiality practices Bachelor's degree in Business, Healthcare Administration, or related field preferred, but not required What We Offer 💰 Pay: $50,000 - $60,000 per year (based on experience) 401(k) + 401(k) matching Health, dental, and vision insurance options Paid time off and holidays Professional development assistance A supportive, mission-driven work environment

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $15 - $17 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.