Swiss Re is seeking an experienced and highly engaged Office & Operations/Facilities Manager to oversee five key locations-Miami, Alpharetta, Washington, D.C., Lansdale (PA), and Midlothian (VA). This role is ideal for a dynamic professional who excels at building strong relationships, driving operational excellence, and delivering exceptional workplace experiences. This person must be based in Miami, Florida.
About the Team:
This role is a part of the Corporate Real Estate & Services (CRES) Americas team. You will partner closely with the Head of CRES East Region and local business leaders to manage facility operations, guide capital and infrastructure projects, and foster a culture of continuous improvement across multiple sites. The CRES team is responsible for leading and managing third-party vendors and contractors - while representing Swiss Re with professionalism and confidence.
About the Role:
Stakeholder & Workplace Experience
* Serve as the primary point of contact for employees, executives, stakeholders, and tenants across all five locations.
* Build strong relationships with site leads and local business leaders to proactively address needs and provide best-in-class customer service.
* Coordinate onsite events, conferences, and large-scale meetings in partnership with the Events Management Team.
Facility Operations & Project Management
* Oversee day-to-day facility operations in Miami and Alpharetta, with governance oversight for the Washington, D.C., Lansdale, and Midlothian offices.
* Manage building maintenance, infrastructure, and all MEP systems (HVAC, lighting controls, plumbing, etc.).
* Partner with Head CRES East Region to lead construction, renovation, and fit-out projects, ensuring alignment with timelines, scope, and budget.
* Administer Integrated Workplace Management Systems (IWMS) including space allocation, office moves, onboarding/offboarding changes, lease data, and asset maintenance.
Financial Management
* Own budgeting, forecasting, and monitoring of all associated office expenses and investments.
* Process and review invoices, manageoffice supply inventory, and ensure adherence to annual budgets and savings goals.
* Prepare financial and business reports for the Head of CRES East Region.
Vendor & Contract Management
* Oversee external vendors and contractors, ensuring alignment with SLAs, KPIs, and contract requirements.
* Partner with Procurement to ensure all contracts comply with Swiss Re standards.
* Direct and evaluate the work of external staff (3 team members).
Risk, Safety & Compliance
* Manage site-level risk by identifying, assessing, and documenting risks; completing all required reports accurately and on schedule; providing clear risk-control assessments; and ensuring effective response and resolution of incidents or unexpected operational events.
* Lead Business Continuity Planning for the sites, including documentation, training, and annual safety/security reviews.
* Maintain a strong understanding of corporate office leases and ensure compliance with all lease provisions.
About You:
* Fluency in Spanish required. (Need to be English speaking and Spanish speaking)
* Bachelor's degree or a minimum of 10 years of real estate and facility management experience in a global, highly professional environment.
* Proven project management experience, including construction and fit-out oversight.
* Demonstrated ability to build trusted client and stakeholder relationships and deliver practical solutions.
* Strong knowledge of lease language and property standards.
* Exceptional verbal and written communication skills; ability to present to stakeholders and senior leadership.
* Advanced proficiency with MS Outlook, Word, Excel, PowerPoint, and Teams.
* Experience with Integrated Workplace Management Systems (IWMS).
* Strong networking and negotiation skills; comfortable engaging with new stakeholders at all levels.
* Swiss Re supports flexible working arrangements; however, due to the relationship-driven and operational nature of this role, consistent on-site presence is essential. This role is based in Miami, Florida.
The estimated base salary range for this position is $80,000 to $120,000. The specific salary offered for any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.
About Swiss Re
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.
Keywords:
Reference Code: 136176
Nearest Major Market: Miami
Job Segment: Facilities, Operations Manager, Contract Manager, HR, Compliance, Operations, Legal, Human Resources
$80k-120k yearly 35d ago
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Office Manager/ Communications Specialist
Fastsigns 4.1
Office manager job in Davie, FL
Are you highly motivated, detail oriented, and efficient? Are you up for a challenge, eager to learn, and looking to join an established and fast-growing company? If so, we're looking for talented and inspired candidates who are focused on teamwork, task completion, and customer satisfaction. If you are looking for a rewarding career, not just another job, then come join our team as a OfficeManager/ Communications Specialist.
As a OfficeManager/ Communications Specialist, you will be responsible for scheduling, sending quotes, email communications, phone communications, and business workflow.
This is a great position to get started in the business. You will learn all materials and costs associated with each item. There is room for advancements and commission once the knowledge has been acquired.
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Compensation: $17.00 - $30.00 per hour
$18-30 hourly 60d+ ago
STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- ACCOUNTING MANAGER- 21003348
State of Florida 4.3
Office manager job in Miami, FL
Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- ACCOUNTING MANAGER- 21003348 Pay Plan: State Attorneys JAC 21003348 Salary: $75,000.00 - $115,000.08
Total Compensation Estimator Tool
OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE
ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY
INTEROFFICE MEMORANDUM
TO: EXTERNAL CANDIDATES
FROM: PRIMROSE LAURIENT
Senior Human Resource Administrator
DATE: February 25, 2025
RE: POSITION AVAILABLE
Accounting Manager
Location: E.R. Graham Building
1350 N.W. 12th Avenue
Miami, Florida 33136
The Accounting Manager supports the Fiscal Director. The position includes administrative and professional accounting work, assisting in the operation and supervision of all fiscal and accounting functions in the Miami-Dade State Attorney's Office. Some in-state travel may be required. The work schedule is 8:30 a.m. to 5:00 p.m. This position is exempt from the Fair Labors Standards Act (FLSA). This position offers a Limited Flexible Work Schedule and Teleworking Option.
The Job Responsibilities are:
* Managing all accounting sections to include budgeting, general ledgers, accounts payable, contract records, procurement, property records.
* Maintaining specialized accounting records to properly account for funds provided, expended and projection of year-end balance.
* Preparing and reviewing budget request for State and County fiscal years. Responsible for budgeting, expenditure tracking and analysis for management.
* Maintaining payment of invoices, contract reporting, purchasing commodities and services.
* Assisting in the preparation and review of vendor contracts, grant agreements and other contractually binding documents.
* Performing other related duties as assigned
The Minimum Requirements are:
* Possession of a CPA certificate and three (3) years of professional accounting experience; one (1) year must have been in a supervisory capacity, or
* A master's degree and three (3) years of professional accounting experience; one (1) year must have been in a supervisory capacity, or
* Graduation from an accredited four-year college or university with a major course work in finance/accounting and four (4) years of professional accounting experience; one (1) year must have been in a supervisory capacity,
The Preferred Qualifications and Skills are:
* Knowledge of non-profit/governmental fund accounting
* Knowledge of legislative appropriation process, state budget laws and policies, budget principles, budget categories and funds, FLAIR and other auxiliary reporting systems
* Ability to interpret and implement CFO, FLAIR LAS/PBS reports or memorandums
Specific Skills and Characteristics:
The Successful Candidate must be able to:
* Effectively supervise, motivate, organize and prioritize the workload of assigned Fiscal Staff
* Communicate with, train, motivate, direct, organize and prioritize the workload of assigned staff in a positive and productive manner
* Ability to effectively work with staff of all levels and with internal and external agencies in a positive and productive manner
* Possess and demonstrate the ability to understand and apply applicable rules, regulations, policies and procedures related to above job duties
* Be personable and positive, demonstrating compassion and providing excellent customer service to all levels of staff and the public
* Possess and demonstrate expertise of accounting and financial planning principles, practices and procedures
* Possess and demonstrate the ability to prepare analysis of reports that offer recommendations to effect budget or operation needs
* Possess and demonstrate the ability to analyze records of financial transactions to determine accuracy and completeness of entries
* Possess and demonstrate excellent analytical and organizational skills and be very detailed oriented
* Possess and demonstrate the ability to meet stringent deadlines that are not negotiable
* Possess and demonstrate effective critical thinking and problem-solving skills
* Possess and demonstrate exceptional verbal, written and interpersonal skills
* Possess and demonstrate the ability to multi-task while working under pressure
* Possess and demonstrate the ability to work independently as well as in a team environment
* Possess and demonstrate excellent interpersonal skills and effectively deal with all levels of staff and outside agencies
* Possess and demonstrate proficiency with Microsoft Office software, including advanced Excel skills
Yearly Salary Range: $75,000.00 - $115,000.08 (Salary to commensurate with experience)
To apply for this position, please complete and submit an application, and updated resume to: ********************., with the Subject: Accounting Manager. Applications can be downloaded from our website at: *****************
The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position
Internal and External Candidates will be considered
Equal Employment Opportunity/Affirmative Action Employer
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$31k-42k yearly est. Easy Apply 60d+ ago
Dental Office Manager
4 KIDS Dental LLC
Office manager job in Hialeah, FL
Job DescriptionBenefits/Perks
Competitive Compensation including performance bonuses
Attractive benefits including retirement planning and bonuses
Career Advancement
4Kids Dental is a burgeoning pediatric dental practice dedicated to providing top-notch oral care to predominantly Hispanic communities. We are seeking an officemanager to lead our administrative team and help us deliver exceptional patient care. The ideal candidate must be highly organized and able to help implement and monitor operating systems and procedures.
Responsibilities
Efficiently manage the daily operations of the dental ofice
Lead and mentor staff to provide excellent patient experiences
Oversee scheduling, billing, insurance processing, and financial management
Handle patient inquiries and concerns
Implement and maintain office polices and procedures alongside Dental Service Organization
Monitor and improve office efficiency and productivity
Collaborate between dental office and Dental Service Organization to achieve practice goals
Negotiate contracts and pricing with vendors and service providers
Accurately maintain general office budget
Qualifications
Previous experience in Dental OfficeManagement or similar position preferred
Leadership skills to inspire and motivate office personnel
Proficiency in dental software and officemanagement tools
Excellent time management, organization skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication and interpersonal skills
College degree preferred
Earning Potential
Salary $40,000 + (and will depend on previous experience)
Bonuses based on performance metrics
$40k yearly 20d ago
Front Office Manager
Sitio de Experiencia de Candidatos
Office manager job in Miami, FL
Additional Information: This hotel is owned and operated by an independent franchisee, Doral Hotel Enterprises. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
The Dual Property Front OfficeManager is responsible for the overall leadership, strategic direction, and efficient operation of the Front Desk, Guest Services, and related guest-facing functions at both Element Doral and Aloft Doral. This role ensures exceptional guest satisfaction, operational excellence, and Marriott brand compliance across two distinct lifestyle properties.
Key Responsibilities
- Operational Leadership
- Oversee daily Front Office operations for both properties, ensuring seamless guest service delivery.
- Maintain lobby presence during peak hours to support staff and engage guests.
- Manage scheduling and staffing for both hotels based on business needs.
- Monitor room inventory, rate strategies, and forecasts in coordination with Revenue Management.
- Uphold all Marriott brand standards, SOPs, and quality assurance requirements.
Guest Service & Satisfaction
- Handle VIP arrivals, elite guest experiences, and special requests with personalized attention.
- Lead guest recovery efforts and ensure timely follow-up through GXP and internal communication channels.
- Drive a strong guest-service culture through coaching, recognition, and accountability.
Team Management & Development
- Recruit, hire, train, and develop all Front Desk, Guest Services, and Night Audit staff across both locations.
- Conduct regular performance evaluations, deliver feedback, and create development plans.
- Foster a positive and productive work environment that encourages teamwork and growth.
Financial & Administrative Duties
- Manage departmental budgets, payroll, and labor costs efficiently.
- Review expenses, approve invoices, and participate in monthly financial reviews.
- Oversee cash handling, credit card compliance, and daily financial procedures.
Safety, Security & Compliance
- Enforce hotel safety protocols and ensure both properties adhere to loss prevention standards.
- Train staff on emergency procedures and maintain compliance with all policies.
Required:
- Minimum 2-3 years of Front Office leadership experience (Supervisor or Manager level), preferably within Marriott brands.
- Proficiency in Marriott systems including Lightspeed (PMS), GXP, and MGS platforms.
- Strong understanding of guest satisfaction metrics and elite loyalty program requirements.
- Outstanding leadership, communication, and conflict-resolution skills.
- Ability to manage operations across two hotels simultaneously.
- Flexible availability, including weekends and holidays.
Health Insurance Dental Insurance 80 Hours of Paid Vacation Annually Complimentary Daily Lunch Provided by the Restaurant Hotel/brand travel discounts available per company policy. $55,000.00 - $65,000.00
This company is an equal opportunity employer.
frnch1
$55k-65k yearly Auto-Apply 23d ago
Office Manager
Firstservice Corporation 3.9
Office manager job in Pompano Beach, FL
Benefits: * Competitive salary * Paid time off * Training & development OfficeManager - Flooring & Home Improvement Employment Type: Full-Time with PTO Salary Range: $45,000-$55,000 + Bonus Opportunities
Health Stipend: Available, if needed
Ready to Build Something Awesome?
This isn't your typical desk job - it's a hands-on opportunity to help grow a local Floor Coverings International franchise from the ground up while shaping an exceptional customer experience in your community.
We're a family-owned, fast-growing flooring and home improvement company seeking an OfficeManager who is organized, energetic, and passionate about people. You'll wear many hats - from managing operations and scheduling to engaging with customers and supporting local marketing efforts.
If you're a creative problem-solver who thrives in a dynamic, fast-paced environment and loves helping people, this could be the career for you.
Who We Are
Floor Coverings International is the #1 mobile flooring company in North America, with over 300 locations across the U.S. and Canada. Our unique shop-at-home model allows customers to explore flooring options from the comfort of their home - earning us a 4.8-star average rating from over 400,000 happy customers.
We believe in craftsmanship, community, and culture - and we're looking for someone who shares those values.
What You'll Do as an OfficeManager
* Be the welcoming voice of our company - answer calls and manage communications with customers, installers, and vendors.
* Schedule sales appointments and follow up on open proposals to keep the pipeline moving.
* Ensure every customer has a 5-star experience through consistent follow-up, thank-you notes, and review requests.
* Keep the office organized, professional, and inviting.
* Maintain accurate data in Salesforce and QuickBooks, ensuring clean records from lead to close.
* Assist with order tracking, job scheduling, and delivery coordination.
* Support production by communicating timelines, job details, and updates with customers and installers.
Marketing & Community Engagement
* Help manage local marketing efforts - including social media content, community events, and home shows.
* Post engaging content on Facebook, Instagram, and LinkedIn that highlights our work and tells our story.
* Coordinate with marketing partners to ensure strong online presence and return on ad spend.
* Plan and support local outreach and partnership events with realtors, property managers, and contractors.
What We're Looking For
* 1-3 years of experience in office administration, customer service, or home improvement (flooring experience a plus).
* Strong multitasking, organization, and follow-through skills.
* Excellent phone and written communication skills.
* Proficient with technology - especially Salesforce, QuickBooks, Excel, and social media platforms.
* A positive, team-oriented attitude with a willingness to learn and grow.
* Comfortable working independently and managing multiple priorities.
* Occasional availability for weekend or after-hours community events.
Why You'll Love Working With Us
* Opportunity to grow with a growing company - your ideas will help shape our future.
* Family-owned, people-first culture that values integrity, creativity, and community.
* Competitive pay, performance-based bonuses, and room for long-term growth.
* Paid training and the chance to represent a national brand that truly cares about its customers.
* No two days are the same - and that's what makes it fun.
Meet Gary - Owner, Floor Coverings International of Pompano Beach, FL
Gary is the proud new owner of Floor Coverings International serving the Pompano Beach, FL area. With a strong background in business and a passion for helping others, Gary is excited to bring his business savvy and leadership skills to his own venture. His mission is simple yet powerful - to make every customer feel like part of the family while providing an exceptional flooring experience from start to finish.
Gary and his wife, Chelsy, have been married for four years. While Chelsy isn't directly involved in the day-to-day operations, she is a visible and supportive presence in and around the business. As Gary's biggest advocate, she shares his enthusiasm for building a company that reflects their shared values of trust, comfort, and community.
Together, Gary and Chelsy are excited to bring comfort, quality, and care to every home they serve - one floor at a time.
If you're organized, proactive, and excited to manage operations while delivering a stellar customer experience, we'd love to hear from you! Apply today and help us deliver the #1 flooring experience in North America.
$41k-61k yearly est. 17d ago
Medical Office Manager
Aesthor E Bombino MDPA
Office manager job in Miami, FL
Job DescriptionBenefits:
Flexible schedule
Free uniforms
Training & development
Opportunity for Medical OfficeManager for busy primary care medical center. The applicant must be bilingual English and Spanish have two years as a medical officemanager. Candidates must be willing to supervise other offices of the medical center.
$34k-58k yearly est. 11d ago
Front Office Manager (AC Miami -Brickell)
AC Element Brickell
Office manager job in Miami, FL
We are seeking a dedicated and highly organized Front OfficeManager to join our vibrant team at AC Miami - Brickell. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional guest service. As the Front OfficeManager, you will oversee the front desk operations, ensuring a seamless and welcoming experience for all guests.
Key Responsibilities:
Direct daily front office operations, ensuring efficient check-in/check-out processes and customer-oriented service.
Lead, train, and motivate the front office team (e.g., Guest Service Agents, Concierge, Bell Staff) to uphold brand (Marriott) and hotel standards of excellence.
Develop and maintain strong relationships with guests to ensure a positive and memorable guest experience.
Collaborate with housekeeping, maintenance, and other departments to ensure guest requests and operational enhancements are efficiently addressed.
Handle guest inquiries, requests, and escalated complaints promptly and effectively to maximize guest satisfaction and loyalty.
Monitor and evaluate staff performance, providing constructive feedback and professional development opportunities.
Manage scheduling and staffing needs to optimize service quality while effectively managing labor costs.
Oversee reservation procedures, room allocations, and revenue strategies to optimize occupancy and average daily rate (ADR).
Assist with the preparation of departmental budgets, forecasting, and financial planning, ensuring operations remain within set guidelines.
Ensure compliance with all health, safety, security, and hotel policies and standard operating procedures (SOPs).
Maintain accurate guest records, billing, and financial transaction procedures.
Qualifications:
Experience: Proven experience (typically 3+ years) as a Front OfficeManager, Assistant Front OfficeManager, or similar supervisory role within the hospitality industry.
Marriott brands experience a significant plus.
Education: Bachelor's degree in hospitality management, Business, or a related field preferred.
Technical Proficiency: Proficiency in Property Management Systems (PMS) such as Opera, Lightspeed, or a similar platform, and standard office software (e.g., Microsoft Office Suite).
Leadership: Strong leadership, coaching, and team-building skills with the ability to inspire a diverse team.
Communication: Exceptional verbal and written communication skills for interacting with guests, staff, and management.
Problem-Solving: Proven ability to resolve complex guest issues calmly and effectively in a fast-paced environment.
Availability: Must be flexible to work various shifts, including nights, weekends, and holidays, as needed for a 24/7 operation.
Benefits:
- Competitive salary with opportunities for professional growth and development.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with employer match.
- Paid time off.
- Employee discounts on hotel stays and dining.
Join our team at AC Miami - Brickell and contribute to creating memorable experiences for our guests while enhancing your career in the hospitality industry. Apply today to become an integral part of our dynamic and guest-focused team!
$40k-56k yearly est. 36d ago
Front Office Manager (SpringHill Suites Medical Center, Miami)
Springhill Suites Miami
Office manager job in Miami, FL
SpringHill Suites Medical Center in Miami is seeking a dynamic and highly organized Front OfficeManager, with Marriott experience to lead our front office team. As a key member of our hotel's management team, you will play a pivotal role in ensuring exceptional guest experiences and efficient front office operations.
Key Responsibilities:
- Oversee daily front office operations, including check-in, check-out, reservations, and guest services.
- Lead, train, and develop the front desk team to ensure high levels of customer service and satisfaction.
- Implement and maintain efficient processes and procedures to enhance guest experience and operational efficiency.
- Address and resolve guest inquiries, complaints, and feedback in a professional and timely manner.
- Collaborate with other departments to ensure seamless communication and coordination.
- Prepare and manage front office budgets, ensuring adherence to financial goals and objectives.
- Monitor and analyze guest satisfaction and service quality metrics to drive continuous improvement.
- Ensure compliance with hotel policies, procedures, and safety standards.
- Ensure ALL Marriott trainings, standards, protocols are followed.
Qualifications:
Proven experience in front office operations or hotel management, preferably in a supervisory role.
Strong leadership and interpersonal skills with the ability to motivate and guide a team.
Exceptional organizational and multitasking abilities.
Excellent communication skills, both written and verbal.
Proficient in hotel management software and Microsoft Office Suite; knowledge of the Marriott FOSSE system is preferred.
Adept at problem-solving and handling difficult situations with tact and professionalism.
A degree in Hospitality Management or a related field is preferred but not required.
Benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Employee discounts on hotel stays and services.
- Opportunities for career development and advancement within the Marriott International network.
- Supportive and collaborative work environment.
If you are a passionate hospitality professional with a commitment to excellence and a desire to lead a team that makes a difference, we invite you to apply for the Front OfficeManager position at SpringHill Suites Medical Center in Miami. Join us in creating memorable experiences for our guests while driving the success of our front office operations.
$40k-56k yearly est. 2d ago
Front Office Manager
Grove Hotel Group Ltd. (Hampton Inn
Office manager job in Miami, FL
Hampton Inn Coconut Grove hotel is looking for a customer-focused, energetic leader who is ready to take their career to the next level as our new Front OfficeManager. In this role, you'll have the ability to lead and grow our front desk operations by training, coaching, and mentoring the front desk staff enabling them to provide outstanding guest experiences. If you thrive on connecting with people, making an impact while enjoying a competitive salary and benefits package, we want to talk to you.
About Us
At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H.
PASSIONATE - Passionate with the spirit to serve.
EXCELLENCE - Committed to excellence that inspires results.
ADAPTABLE - Adjust, adapt, and overcome.
COMMUNITY - Creators of a collaborative community invested in growth.
HUMBLE - Humble, trustworthy, and transparent.
They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive.
What you'll do
Lead the daily operations of the front desk by empowering all front desk staff to provide all guests with a superior check-in/check-out experience and that all guests' needs are met with friendly and efficient service.
Act as a problem solver for our guests providing win/win solutions and empower the front desk staff to do the same.
Implement and maintain processes and procedures that meet or exceed hotel guest satisfaction measures.
Ensure all front desk staff are trained in all front desk operations, hotel policies, brand requirements, and customer service standards.
Recruit, mentor, train, and support all front desk staff enabling them to perform at their best.
Provide regular development opportunities for front desk staff to improve our leadership pipeline.
Oversee the financial control procedures for cash, vouchers, inventories, and receivables.
Produce accurate financial reports in a timely manner.
Ensure personnel files are accurate and comply with both local and federal laws and regulations.
Why Hampton Inn Coconut Grove Miami hotel:
Competitive Salary: We believe in recognizing and rewarding our team members for their hard work.
Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day!
Top Notch Training and Growth Opportunities: We'll make sure you have what you need to excel in your career!
Medical Benefits coverage.
Paid holidays and vacation time.
401k Retirement Plan.
EDUCATION AND EXPERIENCE
Familiarity with hotel operations, including check-in/check-out procedures, room allocations, billing processes, and general hotel policies preferred.
1-2 years of customer service leadership preferred.
Exceptional verbal and written communication skills.
Ability to handle various responsibilities simultaneously, such as answering phone calls, managing guest requests, and coordinating with other departments.
Ability to cultivate a productive team that embodies PEACH.
Ability to work in a fast-paced, dynamic environment.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to stand for prolonged periods of time.
Must be able to lift up to 50 pounds.
Must be able to navigate various departments of the organization's physical premises.
TRAVEL:
Less than 5%
AFFIRMATIVE ACTION/EEO STATEMENT:
Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
ADDITIONAL INFORMATION:
This in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description
. Reasonable accommodation will be provided to enable qualified individuals with disabilities to perform this position's essential functions.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
$40k-56k yearly est. 30d ago
Front Office Manager
AC Miami Dadeland
Office manager job in Miami, FL
Concord Hospitality is seeking a Front OfficeManager to lead our guest services team. This leadership role is responsible for ensuring superior guest satisfaction, upholding product quality standards, and managing front desk operations according to brand standards. The ideal candidate is a hands-on leader who creates a welcoming atmosphere for guests and inspires their team to deliver exceptional service.
As a Concord Leader you will be responsible to:
· Inspire greatness in your team.
· Encourage and support team members to reach their full potential.
· Create a work environment that is a Great Place to Work for all.
· Lead with integrity, transparency, respect, and professionalism.
· Care for your team and their families.
Key Responsibilities:
• Maintain guest service as the driving philosophy of the hotel, ensuring every guest leaves satisfied
• Train, motivate, and empower front desk staff to deliver responsive and professional guest assistance
• Oversee all front desk operations, including check-in/check-out, telephone procedures, hotel amenities, and system use
• Act as Manager on Duty, supporting hotel-wide operations when required
• Partner with the General Manager and Sales team to generate business opportunities, set rate codes, and manage rooming lists
• Assist with Revenue Management functions and actively participate in revenue calls with corporate and brand teams
• Produce accurate financial reports in a timely manner
• Manage HR functions for front desk staff including recruiting, hiring, training, evaluations, and retention efforts
• Ensure compliance with personnel policies, labor regulations, health and safety codes, and key control procedures
• Conduct property inspections and oversee preventive maintenance and deep-cleaning schedules to maintain product standards
• Mentor and develop management talent within the front office team
Qualifications:
• Proven leadership experience in hotel front office or guest services management
• Strong customer service philosophy and ability to foster a guest-first culture
• Knowledge of revenue management, financial reporting, and hotel operations
• Excellent communication, training, and problem-solving skills
• Familiarity with HR best practices and compliance standards
Benefits
Competitive wages
Medical, dental, and vision insurance
Life insurance and short/long-term disability options
401(k) with company match
Tuition assistance
Discounted room rates at Concord-managed hotels
Training, development, and career advancement opportunities
Why Join Concord?
At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity.
Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer:
“We Are Concord!”
We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.
$40k-56k yearly est. 7d ago
Front Office Manager - Boutique Hotel
Think Hospitality
Office manager job in Miami Beach, FL
Overall Scope and Responsibility:
Responsible for overseeing registration of new guests, departures, PBX, reservations, cashier close reports and front office reports. Interact and work closely with other departments in an efficient manner. Provide and maintain the highest possible service standards to our clientele at all times.
Essential Duties:
Oversees the registration process including inputting and retrieving information from computer, confirming pertinent information including number of guests and room rates. Assigns rooms based on guest's specific requests, VIP status etc. Issues keys and non-verbally confirms the room number and rate
Informs guests on hotel facilities and amenities, provides directions within the property.
Communicates luggage delivery / retrieval with the bell staff, and car requests with the valet if needed
Oversees basic accounting procedures including exchange of foreign currency, cash handling, posting charges to guest folio, making adjustments etc
Reviews reports such as credit limit report, arrivals/ departures, discrepancy report, group resumes etc and communicates pertinent information to the respective department
Communicates credit issues to all revenue generating departments
Projects a warm welcome, follows 10-5 rule, acknowledges waiting guests with no exception. Uses a clear and positive speaking voice, listens to understand requests, responds with appropriate action and provides options
Communicates guest requests with the appropriate department
Fields guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listens and extends assistance in order to resolve guest dissatisfaction using empowerment within acceptable limits. Consults FO managers for further assistance
Reviews departing guest's folios and invites guests back
Makes reservations
Acts as concierge assisting guests with directions, transportation and coordinated further accommodation through concierge.
Job Knowledge, Skills, & Abilities
Guest experience manager preferred
Outgoing and guest-first personality
Excellent communication, interpersonal, and organization skills.
Sense of ownership
Guest-oriented mindset
Strong leadership skills
Integrity and professionalism
Ability to develop the team through training and follow-ups
Attention to detail
Must be able to carry 10 lbs.
Commitment to superior customer service and excellent customer service skills.
Proven ability to influence a team and achieve results.
Flexibility and creative problem-solving ability.
Strong initiative and self-motivation.
Fluency in job related English both verbal and non-verbal.
An appreciation and respect for the diversity of all individuals in the workplace.
Ability to handle pressure and work in a fast paced environment.
Must be able to work days, evenings, and weekends as necessary.
No job description for any position can possibly include all duties which may be requested by guests or required by the needs of the hotel. Listed above is a summary of the major responsibilities for this position.
$40k-56k yearly est. 26d ago
Front Office Manager in Charleston, SC (luxury hotel)
B&B Hospitality Staffing LLC 4.3
Office manager job in Key Biscayne, FL
Our Premier client is looking for a Front OfficeManager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions).
The Front OfficeManager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front OfficeManager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position.
Duties/Responsibilities:
Demonstrates proactive ownership of the Front Office operation as a department head.
Maintains consistent communication by monitoring and responding to emails and messages in a timely manner.
Provides direction and follow-through on matters without reliance on continuous oversight.
Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts.
Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs.
Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within.
Spearhead upsells, audits, creation of Standard Operating Procedures based on needs.
Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs.
Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation.
Proactively manage daily arrivals, departures, special occasions, and VIP programming.
Oversee rooms control and billing accuracy to ensure a seamless guest journey.
Represent Director of Front Office/Assistant Director of Front Office in their absence.
Ensure brand standards are not only met - but exceeded - at every touchpoint.
Required Skills/Abilities:
Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution.
Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred.
Education and Experience:
A 4-year degree or equivalent in hospitality or related studies.
Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations.
Benefits:
Enjoy free meals in our colleagues' café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Up to 4.5% Company Match - Retirement Savings Plan after one year of service
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Colleague Commuter Benefit
Hotel discounts at Spa & Dining Outlets
Friends & Family Hotel Room Discounts
Manager Physician Practice Operations, MNI - Office, FT, 8:00am - 4:30pm-155271 Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors. What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in.Description
Responsible for strategic thinking, tactical action, and operational decision-making to fulfill the mission of the department and organization. The Manager is a cross-functional leader who oversees patient flow across multiple service lines, departments, and sites. Develops, interprets, and applies departmental policies and standardized workflows. Responsible for implementing process change identified through the Revenue Cycle process or regulatory audits. Anticipates and encourages research of business needs to develop, plan, and implement proactive solutions. Expected to manage initiatives in support of patient satisfaction standards and objectives. Provides financial analysis and strategic planning, as well as oversees the budgetary controls in partnership with various levels of management and Finance. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members.Qualifications Degrees:
Bachelors.
Additional Qualifications:
Bachelor‘s Degree in Healthcare preferred with a minimum of 5 years‘ experience in healthcare leadership. Certified Healthcare Access Manager (CHAM) preferred. Desired leadership experience in managing multiple departments, call center type environment, or fast-paced environment under tight/stressful timelines. In lieu of Bachelor‘s Degree, a minimum of 6 years‘ experience in healthcare leadership. Excellent verbal and written communication skills with an emphasis in problem resolution. Ability to multitask, especially during stressful situations. Professional, detail-oriented team player. Understand performance improvement, i.e., collect data, analyze data, identify process and implement process change. Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc. Experience in Microsoft Office products and EMR applications. Bilingual English, Spanish/Creole preferred.
Minimum Required Experience:
5 YearsJob CorporatePrimary Location MiamiOrganization Baptist Health Medical GroupSchedule Full-time Job Posting Dec 17, 2025, 12:00:00 AMUnposting Date OngoingEOE, including disability/vets
$39k-61k yearly est. Auto-Apply 13d ago
Construction Office/Accounting Manager
Florida Construction Connection
Office manager job in Fort Lauderdale, FL
WHY YOU WANT THIS OPPORTUNITY
You are ready to step into a pivotal role with a small but growing general contracting firm based in Fort Lauderdale, focused on building infill multi-family projects. This is a chance to work directly with two engaged owners and their project teams (3-6 projects at a time), in an environment where your skills and organizational leadership will make a daily impact.
This full-time, in-office position (no remote work) offers flexible hours Monday-Friday-with the option to start earlier or later in the day to fit your schedule (typically 7-9 am start, 4-6 pm end). The company values someone who takes ownership of the office, keeps everything running smoothly, and is the dependable point person everyone can rely on. For the right person, this role offers a path to grow into a General Manager or Controller as the business continues to expand.
DO YOU HAVE WHAT IT TAKES?
Proven experience in officemanagement and accounting, ideally in construction or a related industry
Sole-person type: you're comfortable running the full office and accounting function independently
Proficiency with QuickBooks Enterprise
Procore experience is a must
Strong organizational skills, a self-starter mindset, and someone who naturally takes care of the team
Local to East Oakland Park Blvd, Fort Lauderdale, and commutable daily
Comfortable with a flexible daily schedule and in-office role
ABOUT THE COMPANY
A respected construction firm specializing in infill multi-family projects across South Florida. Known for their high standards of execution and strong team culture, they are deeply invested in growing their reputation and success while offering a supportive work environment.
At FLCC, we know how challenging it can be to find roles that truly fit your skills and goals. Our trademarked Career Coaching and Matchmaking process, the Breistol Method , helps construction management professionals like you go from passenger to pilot of your career.
Does This Sound Like the Career You Are Looking For?
Call or text us at ************ to make it happen.
$34k-56k yearly est. 35d ago
Front Office Manager - Westin Fort Lauderdale
Tpghotelsandresorts
Office manager job in Fort Lauderdale, FL
The Hotel Front OfficeManager is responsible for overseeing all aspects of the front desk and guest services operations to ensure exceptional guest experiences. They manage the front desk staff, handle guest inquiries and concerns, manage room reservations, and collaborate with various departments to maintain efficient hotel operations.
What you'll be doing
Supervision and Leadership:
Lead, train, and manage the front desk team to provide excellent customer service.
Set performance goals for front desk staff and conduct regular performance evaluations.
Ensure a welcoming and professional demeanor is maintained by the front desk team.
Guest Relations:
Greet guests, handle check-in/check-out procedures, and assist with any special requests.
Resolve guest issues, complaints, or concerns in a prompt and satisfactory manner.
Maintain a high level of guest satisfaction by ensuring a personalized and attentive service.
Reservations and Room Allocation:
Manage room reservations, ensuring accuracy and adherence to guest preferences.
Coordinate with housekeeping to ensure timely preparation of rooms for arriving guests.
Oversee the room allocation process to maximize occupancy and revenue.
Front Desk Operations:
Ensure a smooth check-in and check-out process, including handling payments and ensuring accuracy of guest information.
Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.
Monitor and manage the front desk's daily tasks, including guest correspondence, phone inquiries, and guest requests.
Financial Management:
Assist in budgeting and financial forecasting related to the front office department.
Monitor and control expenses, such as staffing, supplies, and equipment maintenance.
Contribute to revenue generation through upselling rooms and promoting hotel amenities.
Collaboration and Communication:
Coordinate with housekeeping, engineering, and other hotel departments to ensure seamless operations.
Maintain open communication with management to address operational issues and propose improvements.
Prepare regular reports on front desk activities, occupancy rates, and guest feedback.
Skills and Abilities
Bachelor's degree in hospitality management or related field (preferred).
Proven experience in hotel front office operations or guest services.
Strong leadership and interpersonal skills.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems. EXPERIENCE WITH PMS IS HIGHLY PREFERRED
Ability to remain composed in high-pressure situations.
Knowledge of local attractions and services to assist guests effectively.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
Meal Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
EEO/VET/DISABLED
$40k-56k yearly est. 23h ago
Front Office Manager - Westin Fort Lauderdale
Robbinsre
Office manager job in Fort Lauderdale, FL
The Hotel Front OfficeManager is responsible for overseeing all aspects of the front desk and guest services operations to ensure exceptional guest experiences. They manage the front desk staff, handle guest inquiries and concerns, manage room reservations, and collaborate with various departments to maintain efficient hotel operations.
What you'll be doing
Supervision and Leadership:
Lead, train, and manage the front desk team to provide excellent customer service.
Set performance goals for front desk staff and conduct regular performance evaluations.
Ensure a welcoming and professional demeanor is maintained by the front desk team.
Guest Relations:
Greet guests, handle check-in/check-out procedures, and assist with any special requests.
Resolve guest issues, complaints, or concerns in a prompt and satisfactory manner.
Maintain a high level of guest satisfaction by ensuring a personalized and attentive service.
Reservations and Room Allocation:
Manage room reservations, ensuring accuracy and adherence to guest preferences.
Coordinate with housekeeping to ensure timely preparation of rooms for arriving guests.
Oversee the room allocation process to maximize occupancy and revenue.
Front Desk Operations:
Ensure a smooth check-in and check-out process, including handling payments and ensuring accuracy of guest information.
Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.
Monitor and manage the front desk's daily tasks, including guest correspondence, phone inquiries, and guest requests.
Financial Management:
Assist in budgeting and financial forecasting related to the front office department.
Monitor and control expenses, such as staffing, supplies, and equipment maintenance.
Contribute to revenue generation through upselling rooms and promoting hotel amenities.
Collaboration and Communication:
Coordinate with housekeeping, engineering, and other hotel departments to ensure seamless operations.
Maintain open communication with management to address operational issues and propose improvements.
Prepare regular reports on front desk activities, occupancy rates, and guest feedback.
Skills and Abilities
Bachelor's degree in hospitality management or related field (preferred).
Proven experience in hotel front office operations or guest services.
Strong leadership and interpersonal skills.
Excellent communication and problem-solving abilities.
Proficiency in hotel management software and computer systems. EXPERIENCE WITH PMS IS HIGHLY PREFERRED
Ability to remain composed in high-pressure situations.
Knowledge of local attractions and services to assist guests effectively.
Working Conditions & Physical Effort:
Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.
Benefits:
Benefits for Full Time employees may include:
Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
Meal Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!
*Benefits vary by location*
EEO/VET/DISABLED
Responsible for strategic thinking, tactical action, and operational decision-making to fulfill the mission of the department and organization. The Manager is a cross-functional leader who oversees patient flow across multiple service lines, departments, and sites. Develops, interprets, and applies departmental policies and standardized workflows. Responsible for implementing process change identified through the Revenue Cycle process or regulatory audits. Anticipates and encourages research of business needs to develop, plan, and implement proactive solutions. Expected to manage initiatives in support of patient satisfaction standards and objectives. Provides financial analysis and strategic planning, as well as oversees the budgetary controls in partnership with various levels of management and Finance. Practices the BHSF philosophy of service excellence in providing professional, compassionate and friendly service to patients of all ages, families, employees, physicians and community members. Degrees:
* Bachelors.
Additional Qualifications:
* Bachelor's Degree in Healthcare preferred with a minimum of 5 years' experience in healthcare leadership.
* Certified Healthcare Access Manager (CHAM) preferred.
* Desired leadership experience in managing multiple departments, call center type environment, or fast-paced environment under tight/stressful timelines.
* In lieu of Bachelor's Degree, a minimum of 6 years' experience in healthcare leadership.
* Excellent verbal and written communication skills with an emphasis in problem resolution.
* Ability to multitask, especially during stressful situations.
* Professional, detail-oriented team player.
* Understand performance improvement, i.
* e.
* , collect data, analyze data, identify process and implement process change.
* Knowledge of healthcare regulatory guidelines to include, but not limited to, HIPAA, AHCA, EMTALA, etc.
* Experience in Microsoft Office products and EMR applications.
* Bilingual English, Spanish/Creole preferred.
Minimum Required Experience: 5 Years
$44k-54k yearly est. 10d ago
Office Manager / Job Coordinator for Home Remodel Contractor
Bath Concepts Independent Dealers
Office manager job in Dania Beach, FL
Job Description
A well-established kitchen and bathroom remodeling company serving Broward & Palm Beach County, is seeking a highly organized OfficeManager / Job Coordinator to join our team. This role is essential to keeping our projects running smoothly, our customers informed, and our installers on schedule.
Position Overview
We are looking for someone with strong communication skills, excellent attention to detail, and the ability to coordinate multiple projects at once. The ideal candidate has experience in construction, remodeling, or a similar field-but we will consider strong officemanagers with proven coordination skills.
Responsibilities
Manage day-to-day office operations
Schedule job installations, inspections, and material deliveries
Serve as the primary point of contact for customers and subcontractors
Track job progress, timelines, and project documentation
Coordinate with installers, sales staff, and management to ensure project accuracy
Maintain organized files, contracts, and permitting documents
Handle incoming calls, emails, and workflow communication
Assist in ordering materials and confirming vendor lead times
Provide customer service updates throughout each project
Requirements
Strong organizational and multitasking abilities
Excellent communication and customer service skills
Officemanagement or job coordination experience required
Construction/remodeling experience strongly preferred
Ability to manage schedules, timelines, and project documentation
Proficiency with computer systems, email, and basic office software
Professional, reliable, and able to work in a fast-paced environment
Hours & Compensation
Full-time position
Competitive pay based on experience
Opportunity for long-term growth within a reputable remodeling company
Powered by JazzHR
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$33k-47k yearly est. 30d ago
Front Office Manager in Charleston, SC (luxury hotel)
B&B Hospitality Staffing LLC 4.3
Office manager job in Fort Lauderdale, FL
Our Premier client is looking for a Front OfficeManager for a LUXURY Hotel onsite in Charleston, SC. The person applying to this position MUST have Four or Five Star and/or Four-Five Diamond hotel experience. FORBES CUSTOMER EXPERIENCE (no exceptions).
The Front OfficeManager is a key leader within the Rooms Division, responsible for ensuring seamless and elevated guest experiences across Guest Services, Front Desk, Concierge, and Rooms Control. This position champions operational excellence, Forbes Five-Star standards, and an inspired service culture reflective of this hotel's legacy and ambition. Reporting to the Director of Front Office, the Front OfficeManager leads by example, cultivates top-tier talent, and brings a strategic mindset to daily operations. They serve as ambassadors of the brand - embodying empathy, professionalism, and presence. While no job description can provide a comprehensive list of all duties, the following outlines the major responsibilities for the position.
Duties/Responsibilities:
Demonstrates proactive ownership of the Front Office operation as a department head.
Maintains consistent communication by monitoring and responding to emails and messages in a timely manner.
Provides direction and follow-through on matters without reliance on continuous oversight.
Balances professional responsibilities with personal well-being, while recognizing the nature of the role requires ongoing engagement beyond scheduled shifts.
Represent the property and the management by projecting a positive hotel image through excellent communication, efficient problem solving, and taking responsibility of guest needs.
Lead and mentor Front Office team members through daily operations, with a focus on coaching, performance development, and cultivating leadership from within.
Spearhead upsells, audits, creation of Standard Operating Procedures based on needs.
Ensure execution of Forbes Five-Star service through daily audits, training, and implementation of best practices and SOPs.
Partner closely with Housekeeping, Revenue, Spa, Transportation, and other departments to ensure a collaborative, guest-focused operation.
Proactively manage daily arrivals, departures, special occasions, and VIP programming.
Oversee rooms control and billing accuracy to ensure a seamless guest journey.
Represent Director of Front Office/Assistant Director of Front Office in their absence.
Ensure brand standards are not only met - but exceeded - at every touchpoint.
Required Skills/Abilities:
Exceptional communication skills - both verbal and written - with a talent for gracious guest recovery and conflict resolution.
Must be proficient in Windows, Word, Excel, PowerPoint. INFOR HMS knowledge is preferred.
Education and Experience:
A 4-year degree or equivalent in hospitality or related studies.
Minimum of 2 years' experience in a luxury or Forbes-rated property with a progressive track record of leadership in Front Office operations.
Benefits:
Enjoy free meals in our colleagues' café
Paid Time Off based on hours worked, up to 16 days in your first year
8 Paid Public Holidays
Up to 4.5% Company Match - Retirement Savings Plan after one year of service
Medical, Dental, Vision Insurance
Flexible Spending Account
Health Savings Account
Colleague Commuter Benefit
Hotel discounts at Spa & Dining Outlets
Friends & Family Hotel Room Discounts
How much does an office manager earn in Three Lakes, FL?
The average office manager in Three Lakes, FL earns between $28,000 and $65,000 annually. This compares to the national average office manager range of $30,000 to $62,000.
Average office manager salary in Three Lakes, FL
$43,000
What are the biggest employers of Office Managers in Three Lakes, FL?
The biggest employers of Office Managers in Three Lakes, FL are: