Office manager jobs in Verona, WI - 47 jobs

Job Description TIMEPROOFUSA was founded by some of the home remodeling industry's most respected leaders. We have quickly become America's fastest-growing home improvement company-providing roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve. As an Office Manager, you'll be the central hub of TIMEPROOFUSA's daily operations, ensuring the entire branch runs smoothly, efficiently, and with professionalism that reflects our brand. You'll support leadership, coordinate administrative workflows, manage communication channels, and maintain the structure that keeps every department moving forward - all while creating an organized, positive, and high-performing office environment! What You'll Do Oversee day-to-day office operations, including administrative tasks, scheduling, supplies management, and facility upkeep. Serve as the main point of contact for internal staff, vendors, and customers entering or contacting the office. Maintain and organize company records, documents, and files within CRM systems (i.e. Salesforce) and internal platforms. Support leadership and department heads with reporting, timekeeping, onboarding/offboarding, IT requests, shipping/receiving office needs, etc. Manage office communications - emails, phone lines, mail, and customer inquiries Coordinate meetings, trainings, office events, and company calendars to maintain seamless operations. What's In It for You $75k - $85k, depending on experience Full benefits package - Medical, Dental, Vision, 401k, and PTO Paid training and mentorship from industry-leading experts Opportunities for growth - advance into HR, Operations, or Administrative Leadership positions Supportive team culture built on communication, reliability, and recognition Full-time, W-2 employment What It Takes to Succeed Strong organizational and time-management skills - you thrive in a fast-paced environment and keep the office running efficiently Excellent communication and interpersonal abilities - you maintain professionalism and build trust with staff and clients. Problem-solving mindset - you can anticipate needs, resolve issues quickly, and keep things moving.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** + Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. + Attend industry events, trade shows, and conferences relevant to your customer base. + Proactively develop, utilize, and maintain a deep understanding of the customer's industry. + Advise, consult, and support customers on best and next practices in the utilization and expansion of services. + Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. + Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. + Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. + Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. + Share new product offers and innovations during business reviews to drive sales. + Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. + Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** + At least 8 years of experience driving full cycle sales management process + Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. + Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. + Experience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP **Preferred Qualifications:** + Proven track record of building and growing customer relationships in an Enterprise territory. + Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. + Strong consultative selling skills with the ability to understand customer/prospect business requirements. + Excellent communication and presentation skills. + Ability to work collaboratively with internal stakeholders and leverage executive relationships. + Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology + Superior negotiation, written and verbal communication skills + Up to 50% travel **Equal Opportunity Employer: ** UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. View The EEO Know Your Rights poster (************************************************************************************************** and its **supplement** . UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $170,000 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: Ability to perform role effectively for an average of 6 opportunities concurrently. Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. Accountable to prioritizing work that meets the needs of iRhythm business goals Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements Bachelor's degree required, Master's degree preferred: Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months Strong communication and presentation skills Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity Strong understanding of the healthcare landscape and experience in cardiology preferred Ability to multi-task and prioritize in a fast-paced environment Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see *********************************************************************************** and *****************************************

Do you crave a career that truly makes an impact in people's lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day Leidos QTC Health Services is seeking a Clinic Office Manager on our Clinic Services team. You will be responsible for the operations and administration of a Leidos QTC Health Services medical clinic. This is a hands-on role where you are expected to assist Medical Assistants with daily duties and provide training support. The Clinic Office Manager is responsible for ensuring clinic efficiency, which consists of managing budgets; communicating and resolving physician, customer, and claimant inquiries, incidents, and complaints; serving as a liaison with internal and external customers; and ensuring compliance with HIPAA and other privacy regulations.. Primary Responsibilities: * Manage day to day operations of assigned clinic(s) to include planning and coordinating work assignments of all clinic staff. * Be responsible for hiring, performance reviews, setting staff expectations, onboarding new employees and daily approvals of employee timekeeping. * Coach, mentor and train employees for growth and development opportunities in skill, knowledge and empowerment * Collaborate with cross-functional teams to ensure excellent quality, timeliness, and customer service throughout the entire claimant and customer experience. * Be responsible for ongoing on-site provider satisfaction through engagement and retention efforts. * Responsible for cross training staff in frontend administrative tasks and backend duties such as diagnostics and vitals. * Implement policies, procedures, goals and objectives for assigned staff. * Ensuring strict confidentiality of all medical records, PHI and PII * Consistently audit clinic(s) to meet established operational and safety standards (e.g., expired supplies, annual fire inspection, fridge temps, sharps disposal, equipment calibration, etc.) * Manage clinic(s) budgets to include medical and office supply inventory. * Assist Regional Managers with provider scheduling. * Review and analyze clinic metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.). * Assist in the examination process of patients, measure vital signs, interview patients, record information on patients' charts, and conduct a variety of diagnostic testing. Required Qualifications: * Bachelor's Degree in a health care related field w/ 4 years of related experience or Master's Degree w/ 2 years (Additional years of experience may be considered in lieu of degree) * 2 or more years of experience supervising or leading teams or projects preferably in a clinical or medical practice environment. * National Medical Assistant Certification (must be obtained prior to start date if not currently active) * This is a working manager position. Must be able to support back office duties when needed. * Basic Life Support for Healthcare Providers (BLS) certification required within 30 days of starting. * Strong leadership skills with the ability to prioritize, delegate, and communicate effectively. * Must be able and willing to travel 10-15% of the time supporting the various clinics assigned or to other areas as needed. * An understanding of medical terminology * The ability to learn and understand new proprietary software applications. Preferred Qualifications: * Clinic operations experience a plus About Leidos QTC Health Services Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit ************ for more information. Compensation and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here. This role may fall under the Service Contract Act (SCA), a federal law which provides for a U.S. Department of Labor-prescribed minimum prevailing rate of pay and certain benefit levels. Where appropriate, Company-provided benefit plans such as comprehensive leave, holiday, medical, dental, life, accident, disability coverages, retirement plan contributions, and other health and welfare benefits and payments are utilized to meet these obligations. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. The Wisconsin Entrepreneurship Hub is a new, campus‑wide initiative charged with activating a campus‑wide, founder‑forward strategy to expand the quantity, quality, breadth, density, and geographic reach of entrepreneurship. Effective administration is the foundation of that mission. Join us to build and manage the core administrative operations of the new Hub. In this Administrative Manager capacity, you'll provide day‑to‑day leadership for unit programs and projects, develop and implement administrative policies and procedures, and coordinate resources, schedules, and communications that advance the Hub's mission. You are highly organized, proactive, and comfortable with ambiguity while the Hub scales. You'll support the Executive Director, serve as the central operational point of contact, and keep timelines, budgets, and deliverables on track. You will support strategic initiatives (events, collaborations, operational pilots), aligning logistics and communications with unit priorities. You are able to manage competing priorities with calm, steady judgment; surface risks early and propose practical mitigations to keep work moving. If you're energized by on‑site work in Madison, engaging daily with founders, faculty, staff, and community partners, this is a chance to help shape a visible, mission‑critical unit at UW-Madison. As the Hub grows and develops, so will you, with opportunities to broaden your scope and impact. This position is mostly on-site, and full-time,100% FTE. Key Job Responsibilities: Contributes to the preparation of proposals for funding and/or funding continuation from outside sponsors May exercise supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 FTE or equivalent employees Schedules logistics and secures resources for program activities across multiple work units to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications Leads the development and preparation of periodic reports and financial statements, and records progress, status, or other special reports for leadership or external agencies Plans and supports events in collaboration with campus partners Plans, implements, executes, and evaluates existing strategies and objectives for a program and makes recommendations to unit leadership for program or function enhancement May assist in the development and monitoring of the unit or program budget and approve unit expenditures Identifies workflow needs, contributes to the development of strategic and operational solutions, allocates resources, and implements new or revised unit operational policies and procedures Interacts with a wide range of internal and external stakeholders, including UW-Madison units, donors, community leaders and partners Department: Office of the Chancellor/Wisconsin Entrepreneurship Hub Compensation: Minimum annual salary: $72,000 Actual salary will be based on the selected candidate's experience and qualifications at the time of hire. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. Learn more here Required Qualifications: 2+ years of experience working in a collaborative team in an administrative role. Experience or interest in supporting entrepreneurs. Proven ability to plan, organize, and execute programs and events, including budgets and logistics. Excellent verbal and written communication skills to effectively interact with students, faculty, staff, and external partners. A collaborative, service‑oriented approach that uplifts partners, builds trust, and reflects a good working knowledge of UW-Madison's workings, governance rhythms, and campus culture. Exceptional attention to detail, organizational skills, and ability to manage multiple priorities. Able to work in an evolving, fast-changing environment. Strong interpersonal skills and ability to remain calm and composed in high-stress or sensitive situations. Demonstrated experience using tact and diplomacy in sensitive situations. Able to maintain confidentiality. Preferred Qualifications: Experience monitoring and controlling budgets. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software/cloud-based systems quickly. Familiarity with tools such as Google Workspace, project management platforms, and CRMs Desire to build future processes and entrepreneur-support systems. Experience in event management and operations. Education: Bachelor's degree preferred How to Apply: To apply for this position, please click on the "I am a current employee" button or "I am not a current employee" button under Apply Now. You will be prompted to upload the following documents. • Cover Letter • Resume Your cover letter and resume should clearly demonstrate how your experience, knowledge, and skills meet the required qualifications listed above. Please note that university sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of hire. Contact Information: Kory Breuer, HR Manager, ******************** Institutional Statement on Diversity: Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website. To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Provide clerical and administrative support to the executive director and department heads, organize and maintain resident and employee files, track resident charges, maintain accounts receivable, accounts payable, payroll, general ledger, and other spreadsheets, and assist with recruiting, hiring, benefits, administration, and general customer service duties. Support with Precision. Lead with Integrity. Build a Legacy. At Legacy Senior Living, the Business Office Manager is a vital part of the team ensuring smooth financial, administrative, and human resource operations. If you are detail-oriented, dependable, and driven by supporting a mission that honors the Greatest Generation, this role offers meaningful work behind the scenes that keeps our community thriving. * -- Your Mission as Business Office Manager You will be the right hand to the Executive Director and department leaders-managing critical business functions, fostering communication, and enabling the delivery of exceptional resident care through efficient office and financial management. * -- What You'll Do Administrative Leadership * Provide comprehensive clerical and administrative support to the Executive Director and department heads * Create, organize, and maintain accurate resident and employee files, ensuring confidentiality and compliance * Prepare reports, budgets, and financial statements in partnership with leadership * Maintain the general ledger and reconcile bank statements monthly with accuracy * Process accounts payable invoices, review with Executive Director, and manage department declining balance sheets * Calculate and review payroll hours with department heads and process payroll timely * Review paycheck accuracy and distribute accordingly * Manage employee benefits paperwork and assist staff with questions Recruitment and Human Resources Support * Support hiring processes by screening applicants, arranging interviews, conducting reference and background checks, and managing communications including regret letters * Collaborate with leadership to ensure staffing needs are met efficiently Customer Service and Communication * Answer all incoming calls warmly and professionally, providing excellent first impressions * Greet residents, family members, visitors, and staff with kindness and helpfulness * Assist with resident services support as requested by supervisors Office and Supply Management * Maintain a neat, organized office environment conducive to efficient workflow * Order and track office supplies to ensure uninterrupted operations * Prepare correspondence and perform other duties as assigned * -- Who You Are * Highly organized with strong attention to detail and a commitment to accuracy * Proficient with financial software, Microsoft Office Suite, and comfortable managing payroll and budgets * Strong communicator with excellent customer service skills * Discrete and respectful of confidential information * Ability to multitask and prioritize in a fast-paced environment * Previous experience in senior living, healthcare, or finance administration preferred * -- Why Legacy? * Competitive salary and comprehensive benefits package * PTO, paid holidays, and 401(k) with company match * A supportive, mission-driven workplace where your role directly impacts resident quality of life * Opportunities for professional growth and development * -- Be the Backbone of Our Community. Join Legacy Senior Living. If you're ready to provide essential support that empowers leadership and enriches the lives of residents, apply today and help us continue building a lasting legacy. * Good organizational skills * Computer skills * Bookkeeping skills * Desire to work with older adults

Job Description Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward-always. Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise. Job Summary: SmithRx is seeking a Sr. Manager, Customer Performance & Accountability to join our growing team. In this strategic leadership role, you'll collaborate directly with senior executives and our key clients to ensure that SmithRx is achieving our objective of providing the lowest possible drug costs. This individual will be responsible for architecting and executing SmithRx's strategy for evaluating customer performance and performance relative to contract guarantees (as a modern PBM - we refer to this as "performance accountability"). This will entail collaborating with our Data Analytics, Account Management, Proposals, Sales, Clinical Strategy, and Legal teams to synthesize commercial pharmacy data and contractual obligations to tell the story of SmithRx's performance. The ideal candidate will have a strong background in analytics and program/contracting assessment, and possess a balance in connecting between analytical detail, conceptual frameworks, and communication of results. What you will do: Performance Assessment Lead initiative, in collaboration with the Account Management team to ensure that SmithRx performance analysis is completed and value is communicated to clients on an ongoing basis so that our customers are aware of our value. Build a "performance assessment playbook" to ensure SmithRx is ahead of all contract performance accountability processes with clients and partners, and clients are satisfied with our outcomes. Work with the Data Analytics team to deeply understand our performance for clients, and build reports to maximally automate the process of performance accountability. Actively participate in deal assessment for ongoing retention activity Build for the Future Work closely with Sales and Proposals teams to craft offers to pharmacy consultants, brokers, and clients which properly reflect SmithRx's value. Collaborate with the Legal team to ensure that our client agreements appropriately reflect our performance accountability strategy. Work with SmithRx senior leadership to innovate and evolve performance accountability models for SmithRx, and the PBM industry as a whole. Engage pharmacy consultants and brokers to educate the market about SmithRx's performance accountability strategy and why it optimizes client outcomes. Various other ad hoc strategic projects aimed supporting SmithRx growth initiatives What you will bring to SmithRx: 8+ years of experience in analytical, financial, or strategy roles, including 3+ years experience in healthcare and/or pharmacy industry related roles. Prior experience in finance, consulting, or startup experience, is a strong plus. Pharmacy consulting experience is a plus. Bachelor's degree or equivalent experience, advanced degree or MBA preferred. Excel at both written and oral communication, adeptly presenting SmithRx value proposition and philosophy on performance accountability to audiences including internal leaders, brokers, pharmacy consultants, and employers. What SmithRx Offers You: Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance Flexible Spending Benefits 401(k) Retirement Savings Program Short-term and long-term disability Discretionary Paid Time Off Paid Company Holidays Wellness Benefits Commuter Benefits Paid Parental Leave benefits Employee Assistance Program (EAP) Well-stocked kitchen in office locations Professional development and training opportunities

Support with Precision. Lead with Integrity. Build a Legacy. At Legacy Senior Living, the Business Office Manager is a vital part of the team ensuring smooth financial, administrative, and human resource operations. If you are detail-oriented, dependable, and driven by supporting a mission that honors the Greatest Generation, this role offers meaningful work behind the scenes that keeps our community thriving. * -- Your Mission as Business Office Manager You will be the right hand to the Executive Director and department leaders-managing critical business functions, fostering communication, and enabling the delivery of exceptional resident care through efficient office and financial management. * -- What You'll Do Administrative Leadership * Provide comprehensive clerical and administrative support to the Executive Director and department heads * Create, organize, and maintain accurate resident and employee files, ensuring confidentiality and compliance * Prepare reports, budgets, and financial statements in partnership with leadership * Maintain the general ledger and reconcile bank statements monthly with accuracy * Process accounts payable invoices, review with Executive Director, and manage department declining balance sheets * Calculate and review payroll hours with department heads and process payroll timely * Review paycheck accuracy and distribute accordingly * Manage employee benefits paperwork and assist staff with questions Recruitment and Human Resources Support * Support hiring processes by screening applicants, arranging interviews, conducting reference and background checks, and managing communications including regret letters * Collaborate with leadership to ensure staffing needs are met efficiently Customer Service and Communication * Answer all incoming calls warmly and professionally, providing excellent first impressions * Greet residents, family members, visitors, and staff with kindness and helpfulness * Assist with resident services support as requested by supervisors Office and Supply Management * Maintain a neat, organized office environment conducive to efficient workflow * Order and track office supplies to ensure uninterrupted operations * Prepare correspondence and perform other duties as assigned * -- Who You Are * Highly organized with strong attention to detail and a commitment to accuracy * Proficient with financial software, Microsoft Office Suite, and comfortable managing payroll and budgets * Strong communicator with excellent customer service skills * Discrete and respectful of confidential information * Ability to multitask and prioritize in a fast-paced environment * Previous experience in senior living, healthcare, or finance administration preferred * -- Why Legacy? * Competitive salary and comprehensive benefits package * PTO, paid holidays, and 401(k) with company match * A supportive, mission-driven workplace where your role directly impacts resident quality of life * Opportunities for professional growth and development * -- Be the Backbone of Our Community. Join Legacy Senior Living. If you're ready to provide essential support that empowers leadership and enriches the lives of residents, apply today and help us continue building a lasting legacy. * Good organizational skills * Computer skills * Bookkeeping skills * Desire to work with older adults

SUMMARY: The Guest Service Manager is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. S/he often provides the first point of contact for guests and is responsible for creating an excellent first impression. S/he is responsible for all Front Office Agent duties as well as; scheduling, guest billing, group\ corporate account billing, inventories, training new staff to resort standards, resolving customer challenges, and aiding in all departments. This position will also oversee lifeguards and be the primary MOD on weekends and Holidays. The Guest Service Manager shall strive to provide exceptional service to both internal and external guests at all times. Works primarily nights, weekends, and holidays. Essential Job Functions: Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Fill the role of Manager on duty for the hotel for evenings, weekends and holidays. Maintain complete knowledge at all times of: All hotel features/services, hours of operation. All room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled in-house group activities, locations and times. All hotel and departmental policies and procedures. Access all functions of the computer system. Ensure that current information on rates, packages and promotions is available at the Front Desk and that all staff is knowledgeable on such. Drive sellout efficiency and minimize revenue displacement by coordinating with Housekeeping and Maintenance to avoid out of order rooms on sold out nights. Drive incremental revenue by ensuring consistent capture of parking revenue and other miscellaneous fees. Ensure we are maximizing gift shop revenue and profits by maintaining the inventory full stocked with competitive and profitable pricing levels. Prepare and adjust weekly work schedules in accordance with staffing guidelines. Ensure that staff report to work as scheduled. Document any late or absent employees. Coordinate breaks and assign duties to staff. Responsible for the training, management, coaching, and counseling of the Front Desk and Shuttle Drivers. Guide and direct staff to achieve established goals and objectives. Monitor department costs and provide reports as needed. Proactively seek to develop and maintain positive relationships with other departments and co-workers. Conduct pre-shift meeting with staff and review all information pertinent to the day's business. Monitor the hotel front entrance and resolve any congested situations. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines. Monitor guest mail and ensure that it is processed according to procedures. Monitor the staffs' interaction with guests, ensuring prompt and courteous service; resolve discrepancies with respective personnel. Assist staff with their job functions to ensure optimum service to guests. Observe guest reactions and confer frequently with staff to ensure guest satisfaction. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements for guest/employee accidents or injuries and in emergency situations. Associate is held accountable for all duties of this job and other duties as assigned. Qualifications Experience & Education At least 2 years of Front Office Management experience in a similar size hotel. High school diploma or equivalent Prior hospitality experience required Previous experience with Windows, Office, and property management system. Job Requirements Must be a United States citizen or possess a valid work permit Must have excellent phone etiquette and strong computer skills Must be able to read, write, and speak English Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. Possess strong leadership, motivational, organizational and verbal communication skills. Working CONDITIONS: Must be able to stand on feet throughout the shift, with intermittent periods of walking Must be able to occasionally lift, carry, push & pull up to 50 lbs with assistance Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat) Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).

Job DescriptionSalary: Office Manager Burtness Automotive Group Whitewater, WI Full-Time | Competitive Pay | Leadership Role | Dealership Accounting Experience a Huge Plus Burtness of Whitewater is seeking an experienced and detail-oriented Office Managerto oversee accounting operations for our Chevrolet/Buick/GMC store in Whitewater and our Chrysler/Dodge/Jeep/Ram store in Whitewater. This is a key leadership role responsible for ensuring financial accuracy, internal controls, and efficient office operations across both rooftops. What Youll Do Oversee daily accounting operations for both dealerships, including AP, AR, payroll, bank reconciliations, and general ledger management Prepare and review financial statements and schedules, ensuring accuracy and compliance Lead month-end and year-end closing processes Maintain strong internal controls and ensure compliance with Burtness policies and OEM requirements Supervise and support office/accounting staff at both locations Work closely with department managers and ownership on budgeting, forecasting, and financial reporting Manage OEM reporting, factory submissions, and audit requirements Support deal processing, titling, and other office functions as needed Improve processes and efficiencies within the accounting department What Were Looking For Accounting experience required (minimum 23 years preferred) Automotive dealership accounting experience strongly preferred Solid understanding of GAAP and standard accounting practices Experience with Tekion, Reynolds & Reynolds, CDK, Dealertrack, or similar DMS systems is a strong plus Strong leadership, communication, and organizational skills High level of accuracy, integrity, and professionalism Ability to manage multiple priorities between two locations Proficiency with Excel and general office software Why Work at Burtness Automotive Group Family-owned, community-focused dealership group Supportive leadership and a positive team culture Stability and long-term growth opportunities Competitive pay based on experience Full-time benefit package includes: Health, dental, and vision insurance 401(k) with employer match Paid time off Employee discounts on service and vehicles Schedule & Compensation Full-time, MondayFriday Competitive salary based on experience Salary range available during screening or upon request If youre an experienced accounting professional who thrives in a leadership role and enjoys a fast-paced dealership environment, wed love to hear from you. Apply today!

Job Description Job Title: Office Manager The Backbone of Our Practice! Are you a natural leader with a knack for organization and a love for helping people thrive? We're on the hunt for a Dental Office Manager who can keep our team running like clockwork and our patients smiling from check-in to check-out. About Us: We're a people-first dental practice that believes a well-run office sets the tone for everything else. From patient care to team culture, your leadership will help us stay efficient, positive, and patient-focused every step of the way. Your Role: • Lead with heart - support and motivate the front office and clinical teams • Keep the schedule humming and the day flowing with minimal stress • Manage patient accounts, billing, insurance claims, and reports • Oversee staff scheduling, onboarding, and team communication • Ensure compliance with HIPAA and office protocols • Be the go-to person for problem-solving and decision-making What you bring: • Experience managing a dental or medical office (1+ year preferred) • Confident leadership and strong communication skills • Master multitasker with sharp attention to detail • Familiar with dental software like Dentrix or Open Dental? Even better! • Positive energy, professionalism, and calm under pressure • Passion for creating a smooth, happy experience for both patients and staff Perks: • Competitive pay • Great Benefits (Medical, Vision, Dental, 401k (with match), PTO, employer paid LTD/STD and Life) • Annual clothing allowance to have FCD gear! • A team that supports, celebrates, and actually enjoys working together • Leadership role with opportunities to grow Ready to manage with purpose and make an impact every day? We'd love to meet you!

The Customer Service Assistant Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina. Job Description Availability : Open Shift : Morning, Day, Evening (Varies Per Store Needs) Job Type : Full-Time Description + Provide outstanding Customer Service and customer relations at the front-end, attention to associate appearance and behavior, and maintain acceptable service levels + Train and coach associates to guarantee consistent performance and the delivery of quality service that exceeds the customer's expectations during all hours of operation + React to all customer concerns quickly and effectively while following SOPs to provide the best experience possible + Follow and enforce all RCS procedures + Perform customer intercepts to verify customer satisfaction + Control store shrink by monitoring cashier product handling as well as cashier ringing/scanning techniques, file maintenance performance and ensuring shrink control procedures + Write the schedule weekly for front-end associates + Complete merchandising associated with the front-end and ensure associates are properly informed and trained about all promotions + Ensure that merchandise returns are fulfilled throughout the day + Ensure a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies + Maintain a friendly, professional and well organized image in all areas of the front-end department including but not limited to the parking lot, vestibule, checkouts etc. + Prepare and retain reports/ logs needed for store audit and state inspection purposes + Maintain supplies for front-end, places orders when needed and keeps inventory of items such as receipt tape, paper/plastic bags, paid stickers, rain check slips, etc. + Perform special store level tasks/projects as assigned by the CSM and store manager + Travel Required:No Environment + Store : Grocery Warehouse (50F to 90F) Skills + Specialized Knowledge : Working knowledge of all aspects of front end operations, as well as the ability to make decisions and provide effective leadership. + Special Skills : Very strong customer service skills, communication, management/leadership skills, strong decision making skills, conflict management, and the ability to manage multiple tasks + Physical abilities: : Constant amounts of standing, walking, lifting/carrying loads up to 35 lb, stooping, reaching, handling, talking, and hearing + Other: : Working knowledge of all store systems including POS, receiving, LMS, pallet jack certification etc. Years Of Experience + 0-2 : 1-2 years previous retail experience in the area of the front-end preferred Qualifications High School Diploma - General Studies Shift 2nd Shift (United States of America) Company PW Retail Foods LLC About Our Company Building on its more than 100-year history in the grocery business, Piggly Wiggly continues to grow its presence with stores throughout the Midwest, South and Northeast. C&S Wholesale Grocers, LLC. operates corporate stores and services independent franchisees under a chain-style model. This unique grocery store offers the selection and assortment of a national chain, with the service and local customization of a community-based retailer. Each store contains specialized local assortments to meet local shoppers' needs. Piggly Wiggly is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Company: PW Retail Foods LLC Job Area: Front End Job Family: Retail Job Type: Regular Job Code: JC1868 ReqID: R-265649

Job Description , just opening up at Bryden Ford in Durand! This position can be viewed as Office Support Staff, because you won't be managing any team members and the Financial Statement and Payroll are currently being produced by the owner Benefits offered include: Group Health Insurance 401(k) & Roth Retirement Plan with Employer Match Paid Vacations Dental Insurance Car Buying Discounts Supplemental Insurance Discounts Parts and Service Discounts for your vehicles More! An Office Manager at Bryden Ford has knowledge of accounting, some experience with license and titling, ample knowledge of computers, the ability to interact with people from each department, and customer service skills. We are hoping to find someone with new car store office experience, however not having that experience may not preclude you from being selected. Bryden Ford in Durand is Closer Than You Think! We're roughly 20 minutes from Rockford, Freeport, Monroe, and Beloit. The Bryden family has been selling and servicing cars and trucks for over 80 years! Please reply to this post or call Scott Bryden, President, at **************, for more details and to arrange a meeting.

, just opening up at Bryden Ford in Durand! This position can be viewed as Office Support Staff, because you won't be managing any team members and the Financial Statement and Payroll are currently being produced by the owner Benefits offered include: Group Health Insurance 401(k) & Roth Retirement Plan with Employer Match Paid Vacations Dental Insurance Car Buying Discounts Supplemental Insurance Discounts Parts and Service Discounts for your vehicles More! An Office Manager at Bryden Ford has knowledge of accounting, some experience with license and titling, ample knowledge of computers, the ability to interact with people from each department, and customer service skills. We are hoping to find someone with new car store office experience, however not having that experience may not preclude you from being selected. Bryden Ford in Durand is Closer Than You Think! We're roughly 20 minutes from Rockford, Freeport, Monroe, and Beloit. The Bryden family has been selling and servicing cars and trucks for over 80 years! Please reply to this post or call Scott Bryden, President, at **************, for more details and to arrange a meeting.

Job Description Berndt CPA LLC is a three-time Top 5 Small Business - Wisconsin State Journal Top Places to Work honoree. We pride ourselves on being a collaborative, people-first firm where team members feel supported, valued, and empowered to grow. As we continue on a strong growth trajectory, we are seeking team members who bring initiative, problem-solving ability, and a desire to contribute to improving our internal operations. About the Role We are looking for a highly organized, proactive, and tech-savvy Office Administrator to support the daily operations of Berndt CPA LLC and our sister company, Stelios Payroll. This role goes beyond traditional administrative work-it's a key position that supports cross-department communication, helps eliminate workflow bottlenecks, and contributes to improving how our firm operates as we grow. If you enjoy being the "go-to" resource, thrive in a professional services environment, and love bringing order, efficiency, and initiative into your work, this role is a great fit. Key Responsibilities Client & Front Office Support Serve as the first point of contact for clients-both in person and over the phone. Provide a warm, professional client experience and assist with intake documents and general inquiries. Manage incoming/outgoing mail, deliveries, and secure document handling for tax and payroll clients. Administrative Support for Berndt CPA LLC & Stelios Payroll Support accountants, partners, and payroll specialists with daily administrative needs. Assist with client onboarding for both tax and payroll services. Maintain organized electronic filing systems using SharePoint and Microsoft 365. Assist with tax season operations, including assembling tax returns, coordinating e-signatures, and tracking client deliverables. Support Stelios Payroll with administrative tasks such as collecting client information, maintaining records, and assisting with payroll-related documentation. Higher-Level & Cross-Department Support Coordinate workflows between tax, payroll, accounting, and admin teams to keep projects moving and reduce bottlenecks. Monitor task queues and deadlines, flagging issues early, and keeping team members accountable to timelines. Assist leadership in maintaining smooth office operations through proactive problem-solving. Identify opportunities to streamline administrative processes and help implement efficiency improvements. Serve as an internal resource for office technology tools-helping troubleshoot or guide team members on basic system usage. Support documentation and ongoing development of internal procedures, checklists, and workflows as the firm grows. Required Qualifications Experience working in a professional services office (CPA firm, law firm, consulting, financial services, or similar). Strong proficiency in SharePoint, Microsoft 365, and technology-driven office tools. Excellent written and verbal communication skills. Strong organizational skills and reliability in managing multiple tasks and deadlines. High attention to detail with a client-centered mindset. Professional, friendly demeanor that supports a positive team culture. Preferred Qualifications Ability to anticipate needs and proactively solve problems without waiting for instruction. Strong aptitude for learning new software quickly and helping others adopt new tools. Experience supporting workflow-heavy environments with multiple departments. Prior experience in a CPA or payroll service setting. Work Schedule Full-time Monday-Friday schedule. Weekend hours required January through April to support tax season and payroll deadlines (schedule provided in advance). Why You'll Love Working Here A supportive and collaborative team environment. Leadership that values input and invests in professional growth. Opportunities to take on more responsibility as we scale. Recognition as one of the Top 5 Small Business Workplaces three years running. A culture that balances professionalism with approachability. Awards And Recognition-Recent 2025-Top Workplaces-Small Business-Wisconsin State Journal 2025-Best Places to Work-Small Business-Madison Magazine 2025-Best Accounting Firm to Work For-Accounting Today 2024-People's Choice Awards-Best Accounting Firm 2024-Top Workplaces-Small Business-Wisconsin State Journal 2024-Best Places to Work-Small Business-Madison Magazine 2024-InBusiness Executive Choice Award-Accounting Firm 2024-Best Accounting Firm to work For-Accounting Today

Job Description Caregiver Manager | Direct Support Professional Supervisor | Disability Services Make a difference this fall and get our limited time $1,000 sign-on bonus for joining CLC! Are you ready to grow your career while making a meaningful impact in your community? We're hiring Community Support Managers (CSM) to lead, support, and empower adults with developmental disabilities in achieving independence and living full lives. As a CSM, you'll combine leadership, caregiving, and case management skills in a rewarding career with growth opportunities. Position: Community Support Manager (CSM) Employment Type: Full-Time Location: Madison, WI Schedule: Various weekday shifts and rotating weekends required Pay: $20/hr ($41,600 annually) + mileage reimbursement + overtime hours available Why You'll Love This Role $1,000 Sign-On Bonus - start your journey with a great perk! Available for a limited time (eligibility requirements apply) Learn more: ********************* Career Growth - advance within our human services career paths and certifications Make a Difference - support people with disabilities in achieving independence and community connection Flexible Work Culture - work in a supportive team environment that offers schedule flexibility between programs Strong Benefits Package - $0 deductible health insurance, dental, vision, 401k with match, paid time off, and more Mileage Reimbursement - for travel between program sites, receive $.67/mi. Training + Development - ongoing training opportunities with our training team through CLC University What You'll Do Oversee individualized care plans and ensure compliance with DHS standards Provide hands-on direct care support direct care, modeling excellent care practices Partner with families, guardians, and healthcare providers Maintain documentation, scheduling, and team communications Supervise and support direct care staff What We're Looking For Experience in human services, disability services, or caregiving leadership Commitment to providing individualized, high-quality services that respect the preferences and goals of the individuals supported. Strong communication and organizational skills Compassionate, dependable, and motivated to empower others Must meet state requirements (valid driver's license, background check, etc.) Qualifications Must be at least 18 years old. Proficient in Microsoft Office and other computer applications. Must have access to a reliable vehicle in good working condition, a valid WI driver's license, a clean driving record, and proof of vehicle insurance that meets CLC standards. Must pass a background check. Ability to lift up to 50 pounds and perform various physical tasks, including standing, walking, bending, squatting, and kneeling as needed. Preferred: A degree in Human Services (or equivalent) and at least 2 years of experience working with individuals with developmental disabilities. Apply Today Take the next step in your career and join a mission-driven team where your leadership truly makes an impact. For the quickest invitation to interview, apply directly on our site with our 3-minute application: *************************************** #ziprecruiter A criminal background check is required. Prior to the background check being conducted, the applicant will be required to complete disclosure and authorization forms authorizing the Company to conduct specific background checks. This authorization will be made in either electronic or written form and will remain valid throughout the employee's employment with the Company, if hired as allowed by applicable law. Background checks will be kept confidential and will only be shared with individuals who have a business need to review the information to make employment decisions. Reports will be retained in accordance with the Company's document retention procedures and federal and state regulations.

Job Description As the first point of contact for customers, employees, visitors, vendors and other stakeholders for Capitol Bank, the Office Coordinator delivers a welcoming and efficient experience both in person and over the phone. This role manages incoming calls, assists with basic customer inquiries, performs reception duties while delivering exceptional customer service. The Office Coordinator ensures smooth lobby and facility operations by maintaining coverage, engaging with customers and supporting daily branch flow. In addition, this position handles essential administrative functions such as sorting mail, maintaining supply inventory across 3 branches, sending correspondence and scheduling meetings. Through strong service, organization, and communication the Office Coordinator contributes to a positive, well-supported environment for customers and employees. Primary Responsibilities include: Answering incoming phone calls to the Bank's main line. Providing over the phone assistance with simpler customer requests and routes calls to designated bank staff or departments when necessary. Utilizing Capitol Bank's core software to securely verify customers and pull in their information. Welcoming and assists customers at the receptionist desk. Checks customers in and does a warm handoff to the appropriate personnel. Managing lobby by ensuring coverage at the front desk area and engages customers in the waiting area. Sorting and routing mail. Ordering office supplies. Maintains inventory for all Capitol Bank branches, including bathroom, break room, and kitchen supplies. Working closely with Marketing Department, coordinating logo supplies, facilitating logo apparel store. Acting as Facilities/Maintenance point of contact. Handles maintenance requests by placing service requests, coordinating repairs, working closely with vendors (plumbing, electric, HVAC etc.). Completes expense reports and various vendor bills for accounts payable. Coordinating and facilitates meetings for customers and employees. Maintaining a high level of knowledge of Capitol Bank products & services. Sitting on several internal committees as a committee member.

The basic function of a Guest Services Manager (GSM) is to help all guest service staff drive the initial positive impression for guests choosing Chula Vista Resort (CVR), give customers and clients of CVR and the Wisconsin Dells area the most accurate information in a friendly and personable manner, and leave each guest with the best customer impression upon their departure. By achieving the highest customer satisfaction possible and fulfilling the related goals and objectives of Chula Vista Resort, the GSM assists the business in driving profitability. The GSM will further assist Guests Services agents in achieving the goals set forth in their job descriptions. Guest Services refers to guest services agents, night auditors, and PBX operators. The primary responsibilities and duties of this position consist of, but are not limited to, the following: Become a systems and subject matter expert for the Front Desk and C-Res. This includes but is not limited to attaining fluency in current PMS, POS, CMMS, and guest engagement platforms. Become a subject matter expert in Wyndham Rewards, edesk, WynCare and Count on Me philosophy. Respond to guest inquiries and/or guest recovery opportunities (verbal or written) within 72 hours. Develop and implement training programs based on CVR service commitment and brand standards. Incorporate Wyndham tools available in Wyndham Community. Make sure all new staff is given extensive and ongoing training. Review with the trainers constantly to help ensure they are keeping to the guidelines and that new hires are adapting well. Create the highest customer satisfaction possible by ensuring prompt, friendly, quality, and knowledgeable service. Review and adhere to established guest recovery approach and related SOPs. Maintain a consistent focus on proportional compensation approach. Safeguard the confidentiality of the customer, company, and all employee information. Manage daily staffing levels of the front desk to ensure scheduling is sufficient to meet established service standards while adhering to departmental budgetary guidelines. Interview and hire staff as needed to ensure service standards are met while maintaining budget goals. Stay on top of current CVR marketing campaigns, holiday events, etc., to ensure all guest service employees are prepared to respond to guest inquiries. Work with DOO to establish annual budget and staffing plan. Maintain inter-departmental communication to ensure service standards are met. Audit systems access to maintain accurate user database (PMS). Qualifications Educational Requirements: Required - High School Diploma Preferred - Bachelors Degree in Hospitality Experience Required: Required - 3 years experience working in related field, or management experience. Preferred - 3 years experience plus a Bachelors Degree in Hospitality. Skills, Knowledge and Abilities: The ability to work with other people effectively and with other staff positions is important. Must be detail oriented. Must be able to train and motivate others while clearly defining objectives. Must be able to think creatively regarding the needs of the resort to solve problems or seize opportunities as they occur. The knowledge of training methods and procedures and the ability to implement them is essential. Must always be polite, engaged, and motivated to act with the guest's best interests in mind. The GSM will be deemed to be performing in an acceptable manner when the following have occurred: Consistently performs all duties and responsibilities on time and in a satisfactory manner. Consistently meets the profitability and cost objectives for the tasks performed and maintains a high degree of customer satisfaction. Treats every guest as the most important guest (VIP). Therefore, demonstrating tolerance for all guests regardless of personal views. Has attained training to a level sufficient to support the resort's needs. Consistently safeguards and protects company assets under his or her care. Effectively and efficiently utilizes manpower under his or her supervision. Ensures that high quality and service standards are maintained and good business practices are followed and maintained, including health, safety and professionalism. Coordinates, works well with and keeps open lines of communication with the other functional positions within the company. Ensures company policies and procedures are adhered to by personnel reporting to this position and the work force morality is high. Recognizes and performs duties which need to be performed although not directly assigned. Performs all duties in an independent manner with minimal direction and supervision. Physical Requirements: Must be able to lift 25 lbs with or without reasonable accommodations Body Positions: Sitting, standing for at least an 8 hour shift or more. Body Senses: Must have full use of eyes and ears, full power of speech. Body Movements: Walking, turning head and torso, bending arms, wrists and fingers Mental Requirements: Mathematics: Must be able to do routine math calculations. Must have the ability to help with budgets and interpret financial operating statements. Language: Must be able to communicate in English, both verbally and in writing, well enough to give instructions, relay information, and carry on effective interchange with customers, vendors, and company staff.

The Front Desk Supervisor's responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations for things to do and places to eat plus anything else that can improve the guests stay. Employee training, counseling, training and scheduling may be required. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us. Benefits: Employer Matching 401K Retirement Plan Medical Insurance Dental Insurance Vision Insurance FREE life insurance Vacation Pay Holiday Pay Management training Essential Functions: Oversee all aspects of the Front Desk team including training, coaching/counseling, and possibly scheduling Assist GM in meeting company and brand standards along with reporting accuracy/deadlines Provide a welcoming environment at all times Courteous phone etiquette Computer literacy Ability to effectively communicate with guests in a professional manner An energetic and outgoing personality Handle cash and credit cards accurately Demonstrate teamwork Protect guest information and ensure privacy Attempt to resolve complaints immediately and take ownership of situations Complete all Brand and Company Training in a timely manner Strive to achieve 100% guest satisfaction Education, Experience, Other Requirements: Required Flexibility to work in shifts and report for scheduled shifts Ability to work with little or no supervision while meeting high-performance standards Excellent organization skills Ability to follow instructions High School Diploma or GED Preferred AA or Bachelors Degree Work experience in Customer Service in the Hospitality Field Experience with hotel operation systems Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent. We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments. We are seeking an individual who embodies the core values that are integral to our success. Be Transparent and Accountable Be Actively Curious Embrace Growth Create Value for Stakeholders Commit and Care Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit ************ .