Office Manager
Office manager job in Madison, WI
Job Description
TIMEPROOFUSA was founded by some of the home remodeling industry's most respected leaders. We have quickly become America's fastest-growing home improvement company-providing roofing solutions to homeowners across the country. Our rapid growth is driven by one mission: to deliver uncompromising quality, dependable service, and lasting peace of mind to every customer we serve.
As an Office Manager, you'll be the central hub of TIMEPROOFUSA's daily operations, ensuring the entire branch runs smoothly, efficiently, and with professionalism that reflects our brand. You'll support leadership, coordinate administrative workflows, manage communication channels, and maintain the structure that keeps every department moving forward - all while creating an organized, positive, and high-performing office environment!
What You'll Do
Oversee day-to-day office operations, including administrative tasks, scheduling, supplies management, and facility upkeep.
Serve as the main point of contact for internal staff, vendors, and customers entering or contacting the office.
Maintain and organize company records, documents, and files within CRM systems (i.e. Salesforce) and internal platforms.
Support leadership and department heads with reporting, timekeeping, onboarding/offboarding, IT requests, shipping/receiving office needs, etc.
Manage office communications - emails, phone lines, mail, and customer inquiries
Coordinate meetings, trainings, office events, and company calendars to maintain seamless operations.
What's In It for You
$75k - $85k, depending on experience
Full benefits package - Medical, Dental, Vision, 401k, and PTO
Paid training and mentorship from industry-leading experts
Opportunities for growth - advance into HR, Operations, or Administrative Leadership positions
Supportive team culture built on communication, reliability, and recognition
Full-time, W-2 employment
What It Takes to Succeed
Strong organizational and time-management skills - you thrive in a fast-paced environment and keep the office running efficiently
Excellent communication and interpersonal abilities - you maintain professionalism and build trust with staff and clients.
Problem-solving mindset - you can anticipate needs, resolve issues quickly, and keep things moving.
Customer Account Manager 4
Office manager job in Madison, WI
**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team:**
Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth.
**About the Role:**
The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives.
**Key Responsibilities:**
- Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth.
- Attend industry events, trade shows, and conferences relevant to your customer base.
- Proactively develop, utilize, and maintain a deep understanding of the customer's industry.
- Advise, consult, and support customers on best and next practices in the utilization and expansion of services.
- Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts.
- Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account.
- Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
- Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships.
- Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions.
- Share new product offers and innovations during business reviews to drive sales.
- Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams.
- Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline.
**Basic Qualifications:**
- At least 5 years of experience driving full cycle sales management process
- Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles.
- Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota.
- Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules.
**Preferred Qualifications:**
- Proven track record of building and growing customer relationships in an Enterprise territory.
- Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account.
- Strong consultative selling skills with the ability to understand customer/prospect business requirements.
- Excellent communication and presentation skills.
- Ability to work collaboratively with internal stakeholders and leverage executive relationships.
- Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology
- Superior negotiation, written and verbal communication skills
**Travel:**
- Up to 50% travel
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
**Equal Opportunity Employer:**
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster (**************************************************************************************************
UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** .
**Pay Transparency:**
The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *********************************************
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
Merchant Experience Manager
Office manager job in Madison, WI
The Merchant Experience Manager (MXM) leads the Relationship Managers and Merchant Support Specialists, and manages the associated daily operations. This includes operational responsibility for merchant retention processes and meeting the defined annual budgeted retention and sales goals. This position assists the Director of Merchant Experience with merchant escalations, leading campaigns, and working collaboratively throughout the organization.
The MXM is responsible for continual skill development of the team, ongoing coaching, and training, and oversight of tactical team responsibilities, including, but not limited to, successfully managing decision-maker level relationships within the merchant portfolio, conducting strategic reviews, contract renewals, proactively managing ISV partner and merchant issues and opportunities, and monitoring trends throughout the portfolio.
The MXM has defined operational metrics and goals related to the team's daily activities, as well as goals for retention and relationship development of the top 20 WRP merchant accounts.
Job Duties
* Manages the daily operations of the team, in order to achieve departmental goals, and continually improve performance, and processes. This includes hiring/firing decisions, setting goals, monitoring performance metrics, training and development, coaching, and performance management.
* Provides coaching, training, and leadership to all team members. Assesses performance, provides appropriate feedback, and promotes team engagement.
* Provides product, process, and sales training.
* Develops policies and procedures to ensure consistent, high quality customer service, leading to high customer retention rates.
* Provides support to the Relationship Managers and ISV Partner Support team when bringing on larger opportunities.
* Reviews and approves all merchant communications distributed by marketing, operations, or vendor system applications. Creates merchant communications, as necessary, and oversees the successful distribution.
* Responsible for the overall client satisfaction and NPS results.
* Produces, analyzes and reports on Partner merchant segments, service levels, and team performance. Identifies trends within the merchant portfolio and escalates, as necessary.
* Manages to the annual budget.
* Owns achievement of the attrition metric, including implementing appropriate processes and monthly review of attrition trends and closures. Works closely with RMs to ensure retention conversations are had and appropriate retention strategies are utilized.
* Develops relationships with decision makers at assigned accounts and top accounts within all RM portfolios.
* Plans, executes, and monitors the periodic strategic account reviews of the team to ensure they are conducted in an effective and timely manner.
* Oversees and supports the RM team in consultatively selling solutions to existing merchants, as appropriate. This includes the ongoing enhancement of the team's consultative sales skills.
* Oversees and supports the RM team in conducting pricing analyses and proactively managing contracts/renewals.
* Works closely with the ISV partner support and implementation teams. Identifies ISV merchant trends and reports them to the ISV partner team.
* Works effectively across internal departments.
* Leads merchant projects, including processing evaluations and complex integration conversions.
* Keeps DMS updated on all areas of team performance.
* Leads team meetings, coordinates meetings with other internal and external parties.
* Escalation point for merchant complaints, internal blockers, and fee waiver approvals.
* Weekend monitoring for card testing notifications and system outages.
* Approves timesheet and PTO for direct reports.
* Ability to perform the essential functions of this role with or without accommodation.
* Other duties as assigned.
Minimum Qualifications
* A bachelor's degree, or an equivalent combination of education and related experience.
* 5 years of customer service management, retention management, and/or client management experience.
* Technical proficiency in Microsoft Office and Internet.
* Excellent verbal and written communication skills.
PREFERRED QUALIFICATIONS
* 5 years of payments experience.
* Technical proficiency in Salesforce
* Strong client (merchant and bank) management skills.
* Excellent negotiation and consultative selling skills.
* Excellent project management and analytical problem-solving skills.
* The ability to work independently, as part of a team, and to lead cross-functional team efforts.
* Excellent team management, coaching and development skills.
* Strong time management skills, and the ability to manage and prioritize multiple tasks.
* The ability to identify, diagnose and solve client problems.
* Sound financial judgment.
Physical Requirements
* This position requires the ability to do one or more of the following throughout the day: stand, walk, sit, bend and reach above and below shoulder level. Involves frequent repetitive motion (typing, filing, etc.)
* The ability to drive, and occasional overnight travel.
Customer Experience, Program Manager | Central Region
Office manager job in Madison, WI
Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career
About This Role:
Position: Program Manager, Customer Experience
Location: Remote - National US
About this role:
The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes.
Scope of Work:
* Ability to perform role effectively for an average of 6 opportunities concurrently.
* Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service.
* Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized.
* Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices.
* Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias.
* Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program
* Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements
* Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service.
* Accountable to prioritizing work that meets the needs of iRhythm business goals
* Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business
* Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems
Requirements
* Bachelor's degree required, Master's degree preferred:
* Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree.
* Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred
* Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months
* Strong communication and presentation skills
* Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers
* Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity
* Strong understanding of the healthcare landscape and experience in cardiology preferred
* Ability to multi-task and prioritize in a fast-paced environment
* Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio)
* Must be able to travel up to 50%.
Location:
Remote - US
Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.
Estimated Pay Range
$112,000.00 - $145,000.00
As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.
iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at *********************
About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.
Make iRhythm your path forward. Zio, the heart monitor that changed the game.
There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.
For more information, see *********************************************************************************** and *****************************************
Auto-ApplyAutomotive Office Controller
Office manager job in Whitewater, WI
Job DescriptionSalary:
Automotive Office Controller
Burtness Automotive Group Whitewater, WI
Full-Time | Competitive Pay | Leadership Role | Dealership Accounting Experience a Huge Plus
Burtness of Whitewater is seeking an experienced and detail-oriented Automotive Office Controller to oversee accounting operations for our Chevrolet/Buick/GMC store in Whitewaterand our Chrysler/Dodge/Jeep/Ram store in Whitewater. This is a key leadership role responsible for ensuring financial accuracy, internal controls, and efficient office operations across both rooftops.
What Youll Do
Oversee daily accounting operations for both dealerships, including AP, AR, payroll, bank reconciliations, and general ledger management
Prepare and review financial statements and schedules, ensuring accuracy and compliance
Lead month-end and year-end closing processes
Maintain strong internal controls and ensure compliance with Burtness policies and OEM requirements
Supervise and support office/accounting staff at both locations
Work closely with department managers and ownership on budgeting, forecasting, and financial reporting
Manage OEM reporting, factory submissions, and audit requirements
Support deal processing, titling, and other office functions as needed
Improve processes and efficiencies within the accounting department
What Were Looking For
Accounting experience required (minimum 23 years preferred)
Automotive dealership accounting experience strongly preferred
Solid understanding of GAAP and standard accounting practices
Experience with Tekion, Reynolds & Reynolds, CDK, Dealertrack, or similar DMS systems is a strong plus
Strong leadership, communication, and organizational skills
High level of accuracy, integrity, and professionalism
Ability to manage multiple priorities between two locations
Proficiency with Excel and general office software
Why Work at Burtness Automotive Group
Family-owned, community-focused dealership group
Supportive leadership and a positive team culture
Stability and long-term growth opportunities
Competitive pay based on experience
Full-time benefit package includes:
Health, dental, and vision insurance
401(k) with employer match
Paid time off
Employee discounts on service and vehicles
Schedule & Compensation
Full-time, MondayFriday
Competitive salary based on experience
Salary range available during screening or upon request
If youre an experienced accounting professional who thrives in a leadership role and enjoys a fast-paced dealership environment, wed love to hear from you. Apply today!
Office Manager
Office manager job in Lodi, WI
Help Wanted: Full-Time Office Administrator Ness Auto Sales and Service - Lodi, WI
Join our family-owned team! We're hiring a detail-oriented Office Administrator.
Accounts payable & receivable
Daily book reconciliation
Maintain accurate, up-to-date financial reports
Assist accountants with monthly financials
Assist with advertising (social media posts, flyers, promotions)
Benefits:
Competitive pay
Health insurance
401(k) with match
Paid vacation & holidays
Employee vehicle purchase discounts
Friendly, supportive team
QuickBooks & social media experience a plus!
To apply: Call or text Craig Ness at ************ or email resume to ************************
Easy ApplyCustomer Account Manager
Office manager job in Oconomowoc, WI
Menasha Corporation Employees, please log-in to your Workday account to apply for positions.
ABOUT US (AND OUR EXCITING FUTURE)
Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.
Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you're going to want to be here.
Join us and become part of the power behind possible.
About The Opportunity
Responsible for providing excellent customer service and sales support to assigned customer accounts, geographic territories, and assigned sales personnel.
Key Duties and Responsibilities:
1. Daily communication with customers and associated sales personnel on order management topics
2. Management of customer orders from receipt of customer order to receipt of product at the
customer. Activities include contract review, order entry, order edit, order maintenance, order
status communication, order expedite requests, and complaint processing
3. Provide direct line and ACD line support for all incoming service-related phone calls
4. Demonstrate an understanding of ORBIS products and product application
5. Support the execution and continuous improvement of the quality policy
6. Resolve any issues that arise, including identifying root cause, determining options, and negotiating with the plant and customer
7. Navigate between multiple systems, including SAP, SharePoint, Salesforce, and Teams
8. Support sales personnel with quoting, purchase order changes, and customer inquiries as needed
9. Support team as back-up coverage
10. Other duties as assigned
Performance Measures and Outcomes
1. ORBIS and functional Strategic Objectives
Education/Certification
Level Required
High School Diploma
Level Desired
Bachelor's Degree
Description
Relevant work experience may be considered in lieu of education requirement.
Work Experience
Required
3-5 years Customer Support experience
Desired
5-10 years of similar customer support experience within an ISO Certified manufacturing environment. Prior ERP System experience
Additional Knowledge, Skills, and Abilities
1. Strong communication (verbal and written) skills and collaboration in a team environment
2. Ability to multi-task in a high paced environment, while maintaining attention to detail
3. Knowledge of and ability to implement effective strategies and activities that promote long-term customer loyalty
4. Knowledge of the major responsibilities, accountabilities, and organization of the customer support function or department
5. Familiarity with organization's policies, standards, and procedures guiding customer interactions, while using strong problem-solving skills
6. Knowledge of practices, tools, and techniques for communicating with a customer
7. Knowledge of and ability to apply the processes, activities, and tools needed to ensure strong customer satisfaction
8. Ability to lead by example
#ORBIS
Two companies, one vision.
Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.
Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.
Our ORBIS business believes there is a better way to optimize today's supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.
Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.
Come build an exciting, rewarding career with us, where you'll have opportunities to grow.
The possibilities are endless. The power is yours!
Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.
Auto-ApplyBusiness Office Manager
Office manager job in Madison, WI
Provide clerical and administrative support to the executive director and department heads, organize and maintain resident and employee files, track resident charges, maintain accounts receivable, accounts payable, payroll, general ledger, and other spreadsheets, and assist with recruiting, hiring, benefits, administration, and general customer service duties.
Support with Precision. Lead with Integrity. Build a Legacy.
At Legacy Senior Living, the Business Office Manager is a vital part of the team ensuring smooth financial, administrative, and human resource operations. If you are detail-oriented, dependable, and driven by supporting a mission that honors the Greatest Generation, this role offers meaningful work behind the scenes that keeps our community thriving.
* --
Your Mission as Business Office Manager
You will be the right hand to the Executive Director and department leaders-managing critical business functions, fostering communication, and enabling the delivery of exceptional resident care through efficient office and financial management.
* --
What You'll Do
Administrative Leadership
* Provide comprehensive clerical and administrative support to the Executive Director and department heads
* Create, organize, and maintain accurate resident and employee files, ensuring confidentiality and compliance
* Prepare reports, budgets, and financial statements in partnership with leadership
* Maintain the general ledger and reconcile bank statements monthly with accuracy
* Process accounts payable invoices, review with Executive Director, and manage department declining balance sheets
* Calculate and review payroll hours with department heads and process payroll timely
* Review paycheck accuracy and distribute accordingly
* Manage employee benefits paperwork and assist staff with questions
Recruitment and Human Resources Support
* Support hiring processes by screening applicants, arranging interviews, conducting reference and background checks, and managing communications including regret letters
* Collaborate with leadership to ensure staffing needs are met efficiently
Customer Service and Communication
* Answer all incoming calls warmly and professionally, providing excellent first impressions
* Greet residents, family members, visitors, and staff with kindness and helpfulness
* Assist with resident services support as requested by supervisors
Office and Supply Management
* Maintain a neat, organized office environment conducive to efficient workflow
* Order and track office supplies to ensure uninterrupted operations
* Prepare correspondence and perform other duties as assigned
* --
Who You Are
* Highly organized with strong attention to detail and a commitment to accuracy
* Proficient with financial software, Microsoft Office Suite, and comfortable managing payroll and budgets
* Strong communicator with excellent customer service skills
* Discrete and respectful of confidential information
* Ability to multitask and prioritize in a fast-paced environment
* Previous experience in senior living, healthcare, or finance administration preferred
* --
Why Legacy?
* Competitive salary and comprehensive benefits package
* PTO, paid holidays, and 401(k) with company match
* A supportive, mission-driven workplace where your role directly impacts resident quality of life
* Opportunities for professional growth and development
* --
Be the Backbone of Our Community. Join Legacy Senior Living.
If you're ready to provide essential support that empowers leadership and enriches the lives of residents, apply today and help us continue building a lasting legacy.
* Good organizational skills
* Computer skills
* Bookkeeping skills
* Desire to work with older adults
Manager Customer Experience
Office manager job in Madison, WI
We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations.
This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success.
This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands.
The starting salary for this role is $100K, commensurate with experience.
**What You'll Do:**
+ Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints
+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences
+ Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions
+ Identify and prioritize CX breakdowns through VOC, operational data, and field feedback
+ Act as the first point of contact for field leaders on CX-related challenges and opportunities
+ Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product
+ Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders
+ Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs
+ Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement
**What We're Looking For:**
+ Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred
+ 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams
+ Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey
+ Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles
+ Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in
+ High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike
+ Systems thinker with the ability to balance customer empathy with business impact
+ Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business
**What You'll Get:**
+ 40% off any standard Hertz Rental
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching.
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Billing Manager
Office manager job in Watertown, WI
Illuminus is seeking highly skilled and detail-oriented Billing Manager to oversee and manage the billing operations in our Finance department. This individual assists with the daily operations related to billing, collections, minimizing bad debt, improving cash flow and managing the overall health of receivables. This role is also accountable for leading assigned team members, managing billing, insurance and authorization processes, ensuring processes are implemented effectively and efficiently, ensuring deadlines are met and team performance aligns with organizational goals.
Responsibilities:
* Maintains and actively promotes effective communication with all individuals.
* Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
* Directs the daily activities and career development of team members, including hiring, coaching, ensuring standards of practice are uniformly applied and monitoring staff goals and performance.
* Manages the end-to-end medical billing process, ensuring accurate and timely submission of claims to insurance companies and processing of statements to residents.
* Stays abreast of current billing practices and Medicare and Medicaid regulations, as well as prepares for regulation changes in a proactive manner.
* Understands existing insurance payer contracts including authorization requirements, timely filing deadlines, payment methods, manage rate and adjustments.
* Ensures that claims, denials and appeals are efficiently processed.
* Implements standardized and proactive processes to improve collections.
* Resolves problems independently and maintains productivity, quality and customer-service standards and escalates larger scale issues to upper management as needed.
* Preserves and upholds positive working relationship with clients, residents, residents' representatives, and other internal departments.
* Collaborates with other department leaders in ongoing, cross-functional process improvement projects.
* Manages Accounts Receivable/Billing software to ensure efficient usage and proper implementation.
* Performs month end close procedures including reconciliation and review to ensure the accuracy of financial data within accounting and billing systems.
* Acts as the point of contact between the organization and external parties as it relates to collection efforts and issues.
* Responsible for on-call services and performs other duties, as assigned.
Requirements
* Two-year associate degree in Finance or related field.
* Three (3) years of experience in healthcare billing and collections.
* Previous supervisory experience.
* Knowledge of billing systems software.
* Proficient in word processing and spreadsheet software
* Commitment to quality outcomes and services for all individuals.
* Ability to relate well to all individuals.
* Ability to maintain and protect the confidentiality of information.
* Ability to exercise independent judgment and make sound decisions.
* Ability to adapt to change.
Benefits
* Health, Dental, & Vision Insurance
* Health Saving Account with Potential Company Contributions
* 401(k) with Company Match
* Financial and Retirement Planning at No Charge
* Paid Time Off and Holidays
* Basic Life Insurance & AD&D - Company Paid
* Short and Long Term Disability - Company Paid
* Voluntary Ancillary Coverage
* Referral Bonuses
* Employee Assistance Program
If you are a highly motivated individual with a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities.
Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart, management support and consulting.
The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.
Business Office Manager
Office manager job in Madison, WI
Support with Precision. Lead with Integrity. Build a Legacy. At Legacy Senior Living, the Business Office Manager is a vital part of the team ensuring smooth financial, administrative, and human resource operations. If you are detail-oriented, dependable, and driven by supporting a mission that honors the Greatest Generation, this role offers meaningful work behind the scenes that keeps our community thriving.
* --
Your Mission as Business Office Manager
You will be the right hand to the Executive Director and department leaders-managing critical business functions, fostering communication, and enabling the delivery of exceptional resident care through efficient office and financial management.
* --
What You'll Do
Administrative Leadership
* Provide comprehensive clerical and administrative support to the Executive Director and department heads
* Create, organize, and maintain accurate resident and employee files, ensuring confidentiality and compliance
* Prepare reports, budgets, and financial statements in partnership with leadership
* Maintain the general ledger and reconcile bank statements monthly with accuracy
* Process accounts payable invoices, review with Executive Director, and manage department declining balance sheets
* Calculate and review payroll hours with department heads and process payroll timely
* Review paycheck accuracy and distribute accordingly
* Manage employee benefits paperwork and assist staff with questions
Recruitment and Human Resources Support
* Support hiring processes by screening applicants, arranging interviews, conducting reference and background checks, and managing communications including regret letters
* Collaborate with leadership to ensure staffing needs are met efficiently
Customer Service and Communication
* Answer all incoming calls warmly and professionally, providing excellent first impressions
* Greet residents, family members, visitors, and staff with kindness and helpfulness
* Assist with resident services support as requested by supervisors
Office and Supply Management
* Maintain a neat, organized office environment conducive to efficient workflow
* Order and track office supplies to ensure uninterrupted operations
* Prepare correspondence and perform other duties as assigned
* --
Who You Are
* Highly organized with strong attention to detail and a commitment to accuracy
* Proficient with financial software, Microsoft Office Suite, and comfortable managing payroll and budgets
* Strong communicator with excellent customer service skills
* Discrete and respectful of confidential information
* Ability to multitask and prioritize in a fast-paced environment
* Previous experience in senior living, healthcare, or finance administration preferred
* --
Why Legacy?
* Competitive salary and comprehensive benefits package
* PTO, paid holidays, and 401(k) with company match
* A supportive, mission-driven workplace where your role directly impacts resident quality of life
* Opportunities for professional growth and development
* --
Be the Backbone of Our Community. Join Legacy Senior Living.
If you're ready to provide essential support that empowers leadership and enriches the lives of residents, apply today and help us continue building a lasting legacy.
* Good organizational skills
* Computer skills
* Bookkeeping skills
* Desire to work with older adults
Billing Manager
Office manager job in Watertown, WI
Illuminus is seeking highly skilled and detail-oriented Billing Manager to oversee and manage the billing operations in our Finance department. This individual assists with the daily operations related to billing, collections, minimizing bad debt, improving cash flow and managing the overall health of receivables. This role is also accountable for leading assigned team members, managing billing, insurance and authorization processes, ensuring processes are implemented effectively and efficiently, ensuring deadlines are met and team performance aligns with organizational goals.
Responsibilities:
Maintains and actively promotes effective communication with all individuals.
Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
Directs the daily activities and career development of team members, including hiring, coaching, ensuring standards of practice are uniformly applied and monitoring staff goals and performance.
Manages the end-to-end medical billing process, ensuring accurate and timely submission of claims to insurance companies and processing of statements to residents.
Stays abreast of current billing practices and Medicare and Medicaid regulations, as well as prepares for regulation changes in a proactive manner.
Understands existing insurance payer contracts including authorization requirements, timely filing deadlines, payment methods, manage rate and adjustments.
Ensures that claims, denials and appeals are efficiently processed.
Implements standardized and proactive processes to improve collections.
Resolves problems independently and maintains productivity, quality and customer-service standards and escalates larger scale issues to upper management as needed.
Preserves and upholds positive working relationship with clients, residents, residents' representatives, and other internal departments.
Collaborates with other department leaders in ongoing, cross-functional process improvement projects.
Manages Accounts Receivable/Billing software to ensure efficient usage and proper implementation.
Performs month end close procedures including reconciliation and review to ensure the accuracy of financial data within accounting and billing systems.
Acts as the point of contact between the organization and external parties as it relates to collection efforts and issues.
Responsible for on-call services and performs other duties, as assigned.
Requirements
Two-year associate degree in Finance or related field.
Three (3) years of experience in healthcare billing and collections.
Previous supervisory experience.
Knowledge of billing systems software.
Proficient in word processing and spreadsheet software
Commitment to quality outcomes and services for all individuals.
Ability to relate well to all individuals.
Ability to maintain and protect the confidentiality of information.
Ability to exercise independent judgment and make sound decisions.
Ability to adapt to change.
Benefits
Health, Dental, & Vision Insurance
Health Saving Account with Potential Company Contributions
401(k) with Company Match
Financial and Retirement Planning at No Charge
Paid Time Off and Holidays
Basic Life Insurance & AD&D - Company Paid
Short and Long Term Disability - Company Paid
Voluntary Ancillary Coverage
Referral Bonuses
Employee Assistance Program
If you are a highly motivated individual with a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities.
Illuminus
is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via
Commonheart
, management support and consulting.
The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.
Assistant Account Manager - Events
Office manager job in Madison, WI
Join Our Team as an Assistant Account Manager!
Are you ready to elevate your career in crowd management, supporting major venues in professional sports? Do you thrive in dynamic environments and love the thrill of event management?
Imagine being at the heart of the action, where every event is a new adventure! At Best Crowd Management, you're not just part of the team; you're a vital player in creating unforgettable experiences. Whether it's the roar of the crowd at a concert, the excitement of a sports game, or the sophistication of a corporate event, you'll be there ensuring everything runs smoothly and safely.
We offer top-notch training, competitive pay, and a clear path for career growth. Plus, you'll work alongside passionate professionals who value teamwork and excellence. Join us and turn every day into an exciting opportunity to make a difference!
Pay, Benefits, and Work Location:
Competitive Salary: $50,000 - $60,000 / year
Comprehensive Benefits: Enjoy health, dental, and vision insurance, 401(k) with company match, paid time off, and more.
Work Location: Based in Madison, WI you'll be at the heart of our operations, ensuring security and safety.
What You'll Do:
Lead and Coordinate: Assist in managing all aspects of event operations, ensuring everything runs smoothly and efficiently.
Team Leadership: Assign tasks, direct work, and provide on-the-job training to event supervisors and staff.
Problem Solver: Address and resolve service concerns, respond to incidents, and maintain positive client relationships.
Emergency Response: Be the go-to person for client or site emergencies, ensuring timely and effective communication.
Supervise and Motivate: Oversee shift supervisors, coach and train staff, and evaluate performance.
Maintain Standards: Ensure all procedures and training materials are up-to-date and all positions are well-maintained.
Strong Administrative Skills
What We're Looking For:
Professionalism: Ability to perform tasks in a highly professional manner in a customer service-driven industry.
Communication Skills: Excellent oral and written communication skills.
Adaptability: Respond effectively to changes and handle emergencies with ease.
Experience: Minimum 1-3 years of professional-level experience. Prior experience in security, event staffing, law enforcement, or military is a plus.
Education: High School Diploma or equivalent.
Physical and Mental Demands:
Active Role: Be prepared to sit, stand, walk, and occasionally climb or work in high places.
Strength: Must occasionally lift, push, or pull up to 25 pounds.
Vision: Specific vision abilities required, including close vision, distance vision, and depth perception.
Why Join Us?
Exciting Environment: Work at various events, ensuring each one is a success.
Growth Opportunities: Develop your skills and advance your career in a supportive environment.
Travel: Enjoy up to 25% travel, experiencing different locations and events.
Ready to make an impact? Apply now and be part of a team that values excellence, teamwork, and customer satisfaction. Let's create unforgettable events together!
It is the policy of BEST Crowd Management to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST Crowd Management complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST Crowd Management not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
#BEST
Office/Accounting Manager
Office manager job in Whitewater, WI
Robert Half has partnered with a new client in their search for an Accounting/Office Manager! Reporting to the Owner, this position will be the primary accounting resource and oversee all accounting operations for two locations. Work hard, play hard is the motto! The team of 3 this candidate would oversee are a lighthearted bunch and are in search of a teammate who can add to their fun culture. Interviews being held before the holidays! For consideration and more detail please call Aislynn at 608-716-5643!
Key Responsibilities:
+ Oversee all accounting functions for two dealership locations, including AP/AR, payroll, reconciliations, and general ledger management.
+ Prepare, review, and analyze monthly, quarterly, and annual financial statements, leading month-end and year-end closings.
+ Maintain effective internal controls, ensure compliance with company/OEM policies and accounting standards, and safeguard company assets.
+ Supervise, train, and evaluate office and accounting staff, fostering a collaborative, supportive team atmosphere.
+ Manage office operations: oversee deal processing, funding, titling, contract documentation, inventory controls, and expenses.
+ Drive process improvements and system accuracy.
+ Collaborate with leadership on budgeting and financial performance; maintain confidentiality and professionalism in all communications.
Requirements
Qualifications:
+ Associate's degree in Accounting, Finance, or a related field is preferred; a Bachelor's degree is strongly preferred.
+ Minimum of 2-3 years of accounting experience is required
+ Proficiency in GAAP accounting practices
+ Strong attention to detail and commitment to accuracy in financial reporting
+ Proven leadership and communication skills to effectively manage a team
+ Ability to handle multiple priorities across two locations
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Assistant Customer Service Manager
Office manager job in Monroe, WI
The Customer Service Assistant Manager is responsible for giving the customer a great lasting impression of the store. The Assistant Manager is responsible for assisting the Customer Service Manager as a goodwill ambassador and the job requires accuracy, honesty, patience and stamina.
Job Description
Availability : Open
Shift : Morning, Day, Evening (Varies Per Store Needs)
Job Type : Full-Time
Description
+ Provide outstanding Customer Service and customer relations at the front-end, attention to associate appearance and behavior, and maintain acceptable service levels
+ Train and coach associates to guarantee consistent performance and the delivery of quality service that exceeds the customer's expectations during all hours of operation
+ React to all customer concerns quickly and effectively while following SOPs to provide the best experience possible
+ Follow and enforce all RCS procedures
+ Perform customer intercepts to verify customer satisfaction
+ Control store shrink by monitoring cashier product handling as well as cashier ringing/scanning techniques, file maintenance performance and ensuring shrink control procedures
+ Write the schedule weekly for front-end associates
+ Complete merchandising associated with the front-end and ensure associates are properly informed and trained about all promotions
+ Ensure that merchandise returns are fulfilled throughout the day
+ Ensure a clean and safe environment for associates and customers by enforcing proper safety, sanitation, and operations policies
+ Maintain a friendly, professional and well organized image in all areas of the front-end department including but not limited to the parking lot, vestibule, checkouts etc.
+ Prepare and retain reports/ logs needed for store audit and state inspection purposes
+ Maintain supplies for front-end, places orders when needed and keeps inventory of items such as receipt tape, paper/plastic bags, paid stickers, rain check slips, etc.
+ Perform special store level tasks/projects as assigned by the CSM and store manager
+ Travel Required:No
Environment
+ Store : Grocery Warehouse (50F to 90F)
Skills
+ Specialized Knowledge : Working knowledge of all aspects of front end operations, as well as the ability to make decisions and provide effective leadership.
+ Special Skills : Very strong customer service skills, communication, management/leadership skills, strong decision making skills, conflict management, and the ability to manage multiple tasks
+ Physical abilities: : Constant amounts of standing, walking, lifting/carrying loads up to 35 lb, stooping, reaching, handling, talking, and hearing
+ Other: : Working knowledge of all store systems including POS, receiving, LMS, pallet jack certification etc.
Years Of Experience
+ 0-2 : 1-2 years previous retail experience in the area of the front-end preferred
Qualifications
High School Diploma - General Studies
Shift
2nd Shift (United States of America)
Company
PW Retail Foods LLC
About Our Company
Building on its more than 100-year history in the grocery business, Piggly Wiggly continues to grow its presence with stores throughout the Midwest, South and Northeast. C&S Wholesale Grocers, LLC. operates corporate stores and services independent franchisees under a chain-style model. This unique grocery store offers the selection and assortment of a national chain, with the service and local customization of a community-based retailer. Each store contains specialized local assortments to meet local shoppers' needs.
Piggly Wiggly is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Company: PW Retail Foods LLC
Job Area: Front End
Job Family: Retail
Job Type: Regular
Job Code: JC1868
ReqID: R-265649
Office Administrator
Office manager job in Madison, WI
LLC
Berndt CPA LLC is a three-time Top 5 Small Business - Wisconsin State Journal Top Places to Work honoree. We pride ourselves on being a collaborative, people-first firm where team members feel supported, valued, and empowered to grow. As we continue on a strong growth trajectory, we are seeking team members who bring initiative, problem-solving ability, and a desire to contribute to improving our internal operations.
About the Role
We are looking for a highly organized, proactive, and tech-savvy Office Administrator to support the daily operations of Berndt CPA LLC and our sister company, Stelios Payroll. This role goes beyond traditional administrative work-it's a key position that supports cross-department communication, helps eliminate workflow bottlenecks, and contributes to improving how our firm operates as we grow.
If you enjoy being the "go-to" resource, thrive in a professional services environment, and love bringing order, efficiency, and initiative into your work, this role is a great fit.
Key Responsibilities
Client & Front Office Support
Serve as the first point of contact for clients-both in person and over the phone.
Provide a warm, professional client experience and assist with intake documents and general inquiries.
Manage incoming/outgoing mail, deliveries, and secure document handling for tax and payroll clients.
Administrative Support for Berndt CPA LLC & Stelios Payroll
Support accountants, partners, and payroll specialists with daily administrative needs.
Assist with client onboarding for both tax and payroll services.
Maintain organized electronic filing systems using SharePoint and Microsoft 365.
Assist with tax season operations, including assembling tax returns, coordinating e-signatures, and tracking client deliverables.
Support Stelios Payroll with administrative tasks such as collecting client information, maintaining records, and assisting with payroll-related documentation.
Higher-Level & Cross-Department Support
Coordinate workflows between tax, payroll, accounting, and admin teams to keep projects moving and reduce bottlenecks.
Monitor task queues and deadlines, flagging issues early, and keeping team members accountable to timelines.
Assist leadership in maintaining smooth office operations through proactive problem-solving.
Identify opportunities to streamline administrative processes and help implement efficiency improvements.
Serve as an internal resource for office technology tools-helping troubleshoot or guide team members on basic system usage.
Support documentation and ongoing development of internal procedures, checklists, and workflows as the firm grows.
Required Qualifications
Experience working in a professional services office (CPA firm, law firm, consulting, financial services, or similar).
Strong proficiency in SharePoint, Microsoft 365, and technology-driven office tools.
Excellent written and verbal communication skills.
Strong organizational skills and reliability in managing multiple tasks and deadlines.
High attention to detail with a client-centered mindset.
Professional, friendly demeanor that supports a positive team culture.
Preferred Qualifications
Ability to anticipate needs and proactively solve problems without waiting for instruction.
Strong aptitude for learning new software quickly and helping others adopt new tools.
Experience supporting workflow-heavy environments with multiple departments.
Prior experience in a CPA or payroll service setting.
Work Schedule
Full-time Monday-Friday schedule.
Weekend hours required January through April to support tax season and payroll deadlines (schedule provided in advance).
Why You'll Love Working Here
A supportive and collaborative team environment.
Leadership that values input and invests in professional growth.
Opportunities to take on more responsibility as we scale.
Recognition as one of the Top 5 Small Business Workplaces three years running.
A culture that balances professionalism with approachability.
Awards And Recognition-Recent
2025-Top Workplaces-Small Business-Wisconsin State Journal
2025-Best Places to Work-Small Business-Madison Magazine
2025-Best Accounting Firm to Work For-Accounting Today
2024-People's Choice Awards-Best Accounting Firm
2024-Top Workplaces-Small Business-Wisconsin State Journal
2024-Best Places to Work-Small Business-Madison Magazine
2024-InBusiness Executive Choice Award-Accounting Firm
2024-Best Accounting Firm to work For-Accounting Today
Office Administrator (Part-Time)
Office manager job in Oconomowoc, WI
Part-time position (typically 20-25 hours per week; flexible scheduling available).
The Office Administrator provides essential support to staff and management by handling routine office tasks, managing communications, scheduling, and maintaining records. This role requires strong organizational skills, attention to detail, and the ability to work independently while ensuring the smooth operation of daily activities.
Essential Responsibilities: (other duties as assigned)
Answer and direct phone calls, emails, and other correspondence.
Schedule appointments, meetings, and manage calendars for staff members.
Prepare, organize, and maintain documents, records, and files, both electronic and paper.
Perform basic bookkeeping tasks including but not limited to:
o Data entry of supplier invoices.
o Preparation of weekly payment run for manager review.
o Assist with processing checks and ACHs for payment.
o Assist with updating inventory part number costs for month-end inventories.
o Enter monthly inventory counts per count sheets.
o Assist with coordination of new customer setup.
Order and manage office supplies and inventory.
Greet visitors and provide general administrative support to staff and management.
Help coordinate events, travel arrangements, and logistics when necessary.
Handle confidential information with discretion and professionalism.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Competencies:
Integrity
Commitment/Dependability
Collaboration/Communication
Attention to detail/quality of work
Qualifications:
High school diploma or equivalent.
Previous experience in an administrative or office support role.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Excellent written and verbal communication skills.
Strong organizational and time management abilities.
Attention to detail and problem-solving skills.
Experience with QuickBooks is a plus.
Physical/Mental Demands:
Sedentary work. Lifting up to 10 pounds occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
The worker is not substantially exposed to adverse environmental conditions.
The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.
Working Environment:
Office / Manufacturing Floor
How to Apply
If you are a detail-oriented and safety-conscious individual looking for a career in warehouse operations, we encourage you to apply today!
📩 Submit your application now!
Equal Opportunity Employer Statement
Brewer Company is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.
Office Manager
Office manager job in Portage, WI
**REM Community Services** **,** a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
**Office Manager**
**$45,000 annually**
Looking for rewarding work in an organization dedicated to making an impactful difference in the lives of others? Bring your skills to a team-based workplace with a client-first mission. The Office Manager oversees day-to-day office operations, playing a fundamental role in the organization and its success.
+ Oversee payroll, ordering of office equipment and supplies, accounts payable processing and help with travel arrangements.
+ Maintain systems for databases, mailing lists, current licenses, and contracts.
+ Arrange events and meetings for management team.
+ Supervise administrative support positions including interviewing, hiring, orientation, training, and performance evaluations.
+ Act as liaison with IT department and manage technology setup for office, including inventory and collection of equipment.
**_Qualifications:_**
+ Associate's Degree in related field or equivalent experience.
+ 1-3 years of administrative and supervisory experience.
+ Proficiency in accounting and basic computer skills/applications.
+ Effective communication skills and strong interpersonal skills.
+ Exceptional attention to detail and a commitment to quality.
+ Commitment to the company is client-first mission and values.
**_Why Join Us?_**
+ Full compensation/benefits package for full-time employees.
+ 401(k) with company match.
+ Paid time off and holiday pay.
+ Complex work with meaningful outcomes.
+ Enjoy job security with nationwide career development and advancement opportunities.
**We have meaningful work for you come make a difference and join our team --** **_apply today!_**
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
Front Desk Supervisor
Office manager job in Stoughton, WI
The Front Desk Supervisor's responsibilities include all aspects of Guest Relations including the check-in/out process, handling all inquiries, making or modifying reservations, recommendations for things to do and places to eat plus anything else that can improve the guests stay. Employee training, counseling, training and scheduling may be required. You will also be required to occasionally clean or assist other departments as needed. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.
Benefits:
Employer Matching 401K Retirement Plan
Medical Insurance
Dental Insurance
Vision Insurance
FREE life insurance
Vacation Pay
Holiday Pay
Management training
Essential Functions:
Oversee all aspects of the Front Desk team including training, coaching/counseling, and possibly scheduling
Assist GM in meeting company and brand standards along with reporting accuracy/deadlines
Provide a welcoming environment at all times
Courteous phone etiquette
Computer literacy
Ability to effectively communicate with guests in a professional manner
An energetic and outgoing personality
Handle cash and credit cards accurately
Demonstrate teamwork
Protect guest information and ensure privacy
Attempt to resolve complaints immediately and take ownership of situations
Complete all Brand and Company Training in a timely manner
Strive to achieve 100% guest satisfaction
Education, Experience, Other Requirements:
Required
Flexibility to work in shifts and report for scheduled shifts
Ability to work with little or no supervision while meeting high-performance standards
Excellent organization skills
Ability to follow instructions
High School Diploma or GED
Preferred
AA or Bachelors Degree
Work experience in Customer Service in the Hospitality Field
Experience with hotel operation systems
Aperture Hotels is an established hotel management company with a management portfolio of well-known brands including Hilton Garden Inn, Homewood Suites, Hotel Indigo, Courtyard by Marriott, Hampton Inn and Suites, Fairfield Inn and Suites, Holiday Inn Express, Home2, as well as an Independent.
We offer a dynamic work environment with avenues for professional and personal growth. Aperture strives to create a positive work environment where team members feel like they are part of family, receive a high level of respect, and are recognized for their merits and accomplishments.
We are seeking an individual who embodies the core values that are integral to our success.
Be Transparent and Accountable
Be Actively Curious
Embrace Growth
Create Value for Stakeholders
Commit and Care
Employment and job discrimination is prohibited by several federal and state laws including, but not limited to, Title V11, EPA, ADEA, and ADA. All qualified applicants will receive consideration for employment without regard to race, creed, color, sex, sexual orientation, religion, national origin, age, physical handicap, height, weight, marital status, veteran status, political belief, or any other characteristic protected by law. Aperture Hotels thrives in a diverse environment and seeks to celebrate differences and their positive impact on growth. For more information, employees and/or candidates are encouraged to visit
************
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Auto-ApplyCaregiver Manager| Disability Services | Community Support Manager
Office manager job in Stoughton, WI
Job Description
Caregiver Manager | Direct Support Professional Supervisor | Disability Services
Make a difference this fall and get our limited time $1,000 sign-on bonus for joining CLC!
Are you ready to grow your career while making a meaningful impact in your community? We're hiring Community Support Managers (CSM) to lead, support, and empower adults with developmental disabilities in achieving independence and living full lives.
As a CSM, you'll combine leadership, caregiving, and case management skills in a rewarding career with growth opportunities.
Position: Community Support Manager (CSM)
Employment Type: Full-Time
Location: Stoughton, WI
Schedule: Various weekday shifts and rotating weekends required
Pay: $20/hr ($41,600 annually) + mileage reimbursement + overtime hours available
Why You'll Love This Role
$1,000 Sign-On Bonus - start your journey with a great perk! Available for a limited time
(eligibility requirements apply)
Learn more: *********************
Career Growth - advance within our human services career paths and certifications
Make a Difference - support people with disabilities in achieving independence and community connection
Flexible Work Culture - work in a supportive team environment that offers schedule flexibility between programs
Strong Benefits Package - $0 deductible health insurance, dental, vision, 401k with match, paid time off, and more
Mileage Reimbursement - for travel between program sites, receive $.67/mi.
Training + Development - ongoing training opportunities with our training team through CLC University
What You'll Do
Oversee individualized care plans and ensure compliance with DHS standards
Provide hands-on direct care support direct care, modeling excellent care practices
Partner with families, guardians, and healthcare providers
Maintain documentation, scheduling, and team communications
Supervise and support direct care staff
What We're Looking For
Experience in human services, disability services, or caregiving leadership
Commitment to providing individualized, high-quality services that respect the preferences and goals of the individuals supported.
Strong communication and organizational skills
Compassionate, dependable, and motivated to empower others
Must meet state requirements (valid driver's license, background check, etc.)
Qualifications
Must be at least 18 years old.
Proficient in Microsoft Office and other computer applications.
Must have access to a reliable vehicle in good working condition, a valid WI driver's license, a clean driving record, and proof of vehicle insurance that meets CLC standards.
Must pass a background check.
Ability to lift up to 50 pounds and perform various physical tasks, including standing, walking, bending, squatting, and kneeling as needed.
Preferred: A degree in Human Services (or equivalent) and at least 2 years of experience working with individuals with developmental disabilities.
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A criminal background check is required. Prior to the background check being conducted, the applicant will be required to
complete disclosure and authorization forms authorizing the Company to conduct
specific background checks. This authorization will be made in either electronic or
written form and will remain valid throughout the employee's employment with the
Company, if hired as allowed by applicable law.
Background checks will be kept confidential and will only be shared with individuals who
have a business need to review the information to make employment decisions.
Reports will be retained in accordance with the Company's document retention
procedures and federal and state regulations.