Physician / Administration / Mississippi / Permanent / Manager-Physician Residency
Office manager job in Southaven, MS
Description Job Summary ACGME Each program requires a lead administrative person frequently referred to as a program coordinator, administrator or as titled by the institution. This person manages the day-to-day operations of the program and serves as an important liaison with learners, faculty and other staff members, and the ACGME. The program coordinator is a member of the leadership team and is critical to the success of the program.
Dental Office Manager
Office manager job in Memphis, TN
Job DescriptionOffice Manager - Cordova, TN
We're a growing private dental practice in Cordova, TN, and we're looking for an Office Manager who loves people, thrives on organization, and enjoys being part of a close-knit team that truly supports one another.
This role is perfect for someone who takes pride in keeping the front office running smoothly, building strong relationships with patients and teammates, and helping a practice grow in a positive, healthy way.
Schedule
Monday - Thursday: 7:30 AM - 5:30 PM
Friday: 8:00 AM - 2:00 PM
(Yes, early Fridays are a real thing here.)
What You'll Be Doing
Leading and supporting the front office team with a calm, positive presence
Overseeing daily operations, scheduling, and patient flow
Managing insurance, billing, and financial systems with accuracy and integrity
Partnering with the doctor and team to improve systems and patient experience
Ensuring policies, procedures, and compliance are followed thoughtfully
Helping create a welcoming, organized, and upbeat environment for patients and staff
What We're Looking For
Dental office management experience preferred
Strong knowledge of dental scheduling, insurance, and billing
A natural communicator who leads with kindness and accountability
Organized, dependable, and proactive
Someone who enjoys being part of a team and contributing to a positive workplace culture
Why You'll Love It Here
Privately owned practice with a supportive, hands-on leadership style
A team that values respect, communication, and collaboration
Consistent schedule with short Fridays
A practice that cares about doing things the right way - for patients and for the team
If you're looking for a place where your experience is valued, your voice matters, and your work truly makes a difference, we'd love to connect.
Please send your resume and a brief introduction - we look forward to meeting you.
Benefits:
401k
PTO
Bonuses
Compensation:
$27-$32/hour
OFFICE MANAGER II
Office manager job in Memphis, TN
At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care! If you have a passion for helping people, for mission work and would like to combine that passion with your clinical skills, this may be the position for you. We offer competitive pay, great benefits with a culture to match.
POSITION SUMMARY
The Office Manager is responsible for upholding the mission of Christ Community Health Services by overseeing daily operations at one of our clinics in conjunction with the Physician Leader and Nurse Manager. Manager is responsible organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. This includes supervision of front office staff, managing office supplies and the physical environment of the clinic, troubleshooting, serving as an advocate for patient and staff needs, communicating effectively for operational needs, and other tasks in conjunction with the medical leadership to meet clinical and operational performance objectives for the clinic. The Office Manager delegate that authority, responsibility and accountability necessary to carry out assigned duties.
KEY RESPONSIBILITIES
• Maintain an efficient working environment by reviewing and analyzing front office clinic metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.)
• Proactively manage front office staff, patient scheduling, registration, insurance and self pay eligibility, collection, petty cash and financial counseling and patient flow to minimize delays and cycle times
• Plan, organize, monitor and assess staff performance and quality of work, and actively engages with employees to improve policy and procedural adherence and to promote a high level of patient satisfaction by mentoring, training, and coaching the office staff and delegating assignments to ensure maximum productivity
• Coordinate workflows, implement approved and appropriate systems, policies, and procedures to maintain service and quality standards, and acts as a resource to staff
• Schedule and conduct regular meetings to ensure smooth operations, prepare agendas and materials, meeting minutes action logs and ensures timely follow up
• Oversee coordination of staff schedules, efficient work distribution and relief needs as required
• Implement, manage and maintain record keeping, confidential personnel files, purchasing and inventory control systems
• Assist with Human Resources management: implement policies and procedures, processes of hiring, firing, orienting, training, evaluating, motivating, and disciplining in accordance with desired corporate values and culture.
• Conduct performance evaluations on non-clinical staff
• Ensure timesheets are submitted on a timely basis to insure proper recording of overtime and PTO
• Ensure an appropriate environment of care for the proper functioning of the clinic, including the management of equipment, supplies and other materials, the cleanliness, organization, and functioning of all public and private spaces, and the utilization of any other physical resources.
• Collaborates with the Medical Practice Administrator and Director of Nursing to facilitate on-site surveys and third-party inspections, maintain records, reports, and statistics for administrative and regulatory purposes, and ensure compliance with OSHA, fire safety and other applicable regulations.
• Work in conjunction with other site and centralized CCHS leadership to ensure proper new and revised process implementation and monitoring, and support other clinics in the same with regard to any personal expertise.
• Act as an advocate for patient needs, helping as needed with customer service, questions, complaints, external care and referral coordination, and incident management.
• Troubleshoot and help staff with any problems or unusual situations requiring managerial assistance.
• Identify and respond to all request that can be dealt with independently and confidentially
• Ensure that everyone is treated with respect and dignity in order to motivate these individuals to contribute a mission of the business
• Perform other duties as required to assist CCHS in achieving its mission Postion Requirements
Requirement
Skills :
Interpersonal communication and mediation skills to successfully lead, motivate, and collaborate with a diverse staff in a variety of capacities throughout the organization.
Organizational skills for ensuring the completion of a large volume of work in a systematic manner.
Initiative and creativity for problem solving and pro-active improvement of the clinic operations.
Capable of exemplifying the values of Christ Community Health Services in all circumstances.
Bilingual candidates could be preferred in some locations.
Education : Relevant college degree or experience in health care administration, management, or other area of medical operations preferred.
Experience : Bilingual candidate preferred; Minimum of three to five years experience working in a primary care setting.
Licenses or Certifications :
Auto-ApplyOffice Manager/Admissions Coordinator
Office manager job in Memphis, TN
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance
use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: Hybrid Office Manager/Admissions Coordinator
Summary of Job Description:
Office Manager
Support with general office needs, auditing, operations, and reports. Works closely with other departments to meet program goals.
Admissions Coordinator
Responsible for end- to -end process for admission of a new member to the Memphis House Program along with the assistance of admissions to the TN SOS Program. The Admissions Coordinator will work in partnership with the Community/Program Director, Sr. Director of Outreach and Admissions, and other internal teams.
Specific Responsibilities:
Office Manager:
Update program telephone list as needed.
Update Member residential assignments as needed.
Support with uploading documents into the Electronic Health Record (EHR) including (but not limited to) the following:
Physicals
Dental
Insurance Cards
Discharge Paperwork
Other Medical documents
Collaborate with the PD and Case manager to ensure Census and Spacelist is correct and updated weekly.
Run EVS (Eligibility Report) on all Members weekly.
Ensure Member Treatment History is current in EHR.
Order Supplies Monthly
Ensure enrollment grid is up to date daily by 10 AM and submit reports as required
Complete Program Contact Compliance Tracker daily and provide updates to PD as requested.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend supervision sessions and meetings as scheduled with direct supervisor.
Ensure the facility remains in compliance with state and licensure requirements and all facility needs are handled in a timely manner
Other duties as assigned by the Program Director.
Admissions:
Contribute to continuous process improvement in best practices, and systems such as admissions tracking and tools and other documents, resources utilized by the admissions team
Independently and collaboratively manages the admissions process end-to- end
Facilitates interactions with member, collateral contacts, family, medical providers, and referral sources
Manages and implements electronic health record related functions as they apply to the admission process and functions
Works collaboratively with the Clinical Team to gather and provide needed information for clinical assessment.
Submits authorizations with Managed Care Organizations and other payors as appropriate.
Prepares internal admissions reports/deliverables as assigned
Coordinates pre-admission tasks and processes related to the compilation of clinical information, scheduling of tours, and off-site evaluations and ongoing consultation with the member, family and associated professionals
Maintain positive communication management with statewide providers including but not limited to hospitals, respite units, mobile crisis, foster care agencies, DCS, community advocacy groups, the criminal justice system, local law enforcement, and other sources of referrals
Elicits, compiles and documents admissions relevant information including demographics, clinical history, and status, psychosocial and family information, historical course of treatment and provider placements, health statues, identification of the individual's personal goals and self -perceived needs, substance use and funding information.
Brand Champion for the organization, clearly, professionally, and consistently articulating the company's mission, values, services, and case studies during contacts with referral sources
Remain informed of developments in healthcare to support the organization's focus on growth, initiative, and innovation.
In situations where Project Transition services are not appropriate; communicates with referral source and provides additional resources as able.
Participate in departmental meetings as scheduled
Additional Performance Expectations:
Support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition and PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of and an agreement to value the concepts of a Trauma Informed workplace
For all Full-Time Employees our benefit package includes:
Paid Time Off
Health Insurance available within 60 days of hire
Company Paid Life Insurance
STD/LTD
Dental Insurance
Vision Insurance
Health Spending Accounts
Able to participate in company 401K after 6 months of hire
Company 401K match up to 3%
All Employees have access to our Employee Assistance Program
Qualifications:
High School Diploma or equivalent (required), Associates degree (preferred)
Proficiency with Microsoft software including Word, Excel, Access, Power Point, and Outlook (required).
Ability to multi-task, prioritize and meet deadlines in a fast-paced environment.
Ability to work independently and get projects completed in a timely manner.
Ability to maintain consistent and punctual attendance.
Strong analytical skills
Strong interpersonal skills, flexible, patient, efficient, willingness to help.
Self-directed team player
Ability to maintain confidentiality.
Coordinating Manager - Customer Services, BRS
Office manager job in Osceola, AR
Objective of the Job : The Commercial Services Supervisor is required to independently work and manage all aspects of commercial activities related to department communication and customer experience. This involves close coordination with the Outside Sales Representative (OSR), all internal departments, and external vendors/suppliers. This position controls customer and product development along with other strategic functions that support the commercial department. Other strategic functions include but are not limited to marketing, customer experience initiatives, budget and executive support for the Director - Commercial Operations.
Duties and Responsibilities:
1) Ensure Safety, Environmental, Quality requirements and “where applicable” ResponsibleSteel requirements are followed.
2) Follow BRS directives and comply with regulatory requirements within scope of responsibility.
3) Establishes and maintains good day-to-day working relationships with customers and internal/external contacts.
4) Supervises and oversees the strategy, planning, and execution of Big River Steel's customer experience goals; Creates and implements structure for positive customer experience (on-site and off-site).
5) Organizes BRS participation in corporate sponsored events involving Commercial.
6) Manages Commercial budget, email groups, calendars, steel market subscriptions, HUB documents, NDA's and communications.
7) Coordinates with Marketing to achieve goals and objectives for existing and new products; ensures compliance with all customer documents.
8) Ensures customer and Commercial Department compliance with internal and external policies and procedures.
9) Maintains training materials and commercial documents for all product capabilities and pricing extras for the Commercial Department.
10) Coordinates with department managers on new employee orientation, safety training, and document compliance. 11) Supervises Commercial Services Coordinator and Interns.
12) Supports Director - Commercial Operations and the GM of Sales & Administration
Qualifications:
1) Bachelor's degree in Marketing preferred
2) 3-5 years of customer service/inside sales experience in steel or a related industry; or 2 years' experience as a high performing ISR I
3) Ability to respond quickly and accurately; correctly use the English language in reading, writing, and speaking
4) Ability to clearly communicate with internal and external parties regarding issues and changes
5) Ability to manage multiple tasks, to set/adjust priorities, and to meet deadlines, strong organization and analytical skills
6) Open willingness to adopt and use new resources/tools
7) Conduct root cause and cost-benefit analysis
8) Maintains temperament and composure in escalating and confidential situations
9) Self-managing; works well with little supervision
10) Proficient use of Microsoft Office and Outlook
11) Manages Order Entry and Commercial Services Representative
Working Conditions and Physical Requirements:
Fast paced, high intensity office atmosphere. Independent travel for customer visits expected. Timely after hours and weekend support coverage for Scheduling, Operations, and Logistics is required. Must maintain a professional appearance, demeanor, and be adept in both electronic and verbal communications.
Supervisory Responsibility: This position does supervise others.
Director - Office of Student Success
Office manager job in Memphis, TN
Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs. We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Director - Office of Student Success
Employee Classification: Other Professionals
Institution: Southwest Tennessee Community College
Department: Student Success
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Director of the Office of Student Success provides strategic leadership and oversight for student intervention programs, ensuring alignment with institutional retention and completion goals. This position is responsible for developing, implementing, and evaluating data-driven academic support strategies for first-time freshmen, students on academic probation, and reentry students.
The Director supervises all professional staff, manages program effectiveness, and collaborates with multiple departments to enhance student persistence and success. The Director is responsible for budget planning, strategic resource allocation, and institutional reporting on intervention effectiveness.
Job Duties
* Reports to the Dean of Students and ensures that all intervention programs align with institutional retention and completion goals.
* Provides leadership for the Office of Student Success, overseeing all student intervention programs.
* Supervises all professional staff, including the Assistant Director, Navigators, Success Coaches, Reentry Coaches, and the Early Alert Manager.
* Assigns caseloads to intervention specialists to ensure targeted student support.
* Oversees budget planning and resource allocation for intervention programs.
* Collaborates with Institutional Research to assess and track intervention effectiveness, retention data, and programmatic impact.
* Leads faculty engagement efforts related to early alert submission, intervention strategies, and student support initiatives.
* Works with Admissions, K-12 Partnerships, and Workforce Development to implement targeted interventions for dual enrollment students, stop-out students, and students on academic suspension.
* Serves as a member of the Quality Enhancement Plan (QEP) implementation team, ensuring OAI's alignment with institutional student success initiatives.
* Partners with Financial Aid to coordinate FAFSA completion efforts and Federal Work-Study funding for Peer Mentors.
* Coordinates with TN Achieves and First Gen Forward Network to enhance student support initiatives for first-time freshmen and vulnerable student populations.
* Ensures program promotion and student engagement efforts in collaboration with the Marketing department.
* Leads the development of policies and processes related to academic intervention and student success programming.
* Represents the Office of Student Success in institutional strategic planning and enrollment management discussions.
* Other duties as assigned.
Minimum Qualifications
* Master's degree in Higher Education Administration, Administration, Student Affairs, Counseling, Educational Leadership, or a related field.
* Three (3) years of progressive experience in student success, academic intervention, retention programming, or student support services.
* Supervisory experience managing professional staff in an educational setting.
* Experience utilizing data analytics to assess and drive student intervention strategies.
* Knowledge of academic policies, probation/suspension procedures, and student success models
Preferred Qualifications
* Experience with customer relation management systems, student information systems, and relevant enterprise application services (e.g., Slate, Banner, or similar platforms).
* Familiarity with best practices in student retention and intervention models, particularly in a community college setting.
* Demonstrated experience collaborating across departments to enhance student success outcomes.
* Budget management and strategic resource allocation experience.
Knowledge, Skills, and Abilities
* Strong leadership, problem-solving, and decision-making skills.
* Ability to analyze student success data and use findings to inform intervention strategies.
* Excellent interpersonal and communication skills to engage with multipe stakeholders.
* Comprehensive understanding of academic policies, probation/suspension processes, and retention initiatives.
* Proficiency in CRM, SIS, and LMS platforms (e.g., Slate, Banner, Brightspace D2L).
* Ability to foster cross-departmental collaboration to ensure wraparound student support.
* Ability to develop, implement, and assess strategic plans to enhance student persistence and completion rates.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
* Resume
* Cover letter
* Unofficial Transcripts
A summary of our benefits can be found below:
*****************************************************
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, *********************, 737 Union Ave, Memphis, TN 38103, ************. See the full non-discrimination policy.
Investments Department Support Manager
Office manager job in Memphis, TN
Description Summary: The FBIP Department Support Manager will be a main point of contact for the Investments team with various initiatives including being a liaison between the team and corporate partners. This role will manage projects and other critical tasks.Essential Duties and Responsibilities:
Fostering company partner relationships and be a primary contact within the investment division and other company partners.
Create and distribute monthly and quarterly financial reports including but not limited to AUM, production revenue and investment referral tracking.
Maintain and development P&L data and reports by working with the Finance and Accounting departments.
Support the hiring process by managing the new hire and onboarding process for new Investment team members but working with the HR team and coordinating documents with both the new hire and management.
Organizing team meetings as well as larger department events.
Responsibilities include developing current procedures and establishing new practices to support the ongoing growth of the investment division.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience
High school degree GED required.
College degree preferred but not required.
3+ years of experience supporting a sales team or organization with focus on coordinating reports and overall documentation
Skills and Abilities
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to demonstrate the highest level of ethical behavior and confidentiality and maintain confidentiality with sensitive information.
Respectful demeanor toward other associates and managers that promotes a positive and professional work environment.
FirstBank does not accept unsolicited resumes from agencies and staffing firms. Recruitment agencies and consultants may not submit resumes directly to managers. FirstBank will not pay fees to any third-party agency or company that does not have a signed agreement as an approved vendor. FirstBank in an Equal Opportunity Employer, including disability.
Auto-ApplyBranch Administrator, RN
Office manager job in Osceola, AR
Job Description
Branch Administrator - Registered Nurse (Hospice)
Job Type: Full-Time, Salaried Exempt
About Us
Legacy Hospice is dedicated to providing compassionate, patient-centered end-of-life care. We are looking for an experienced and motivated Registered Nurse (RN) to serve as Branch Administrator, leading a team of professionals who share a passion for delivering dignity and comfort to patients and families.
What You'll Do
As Branch Administrator, you will oversee all clinical and operational aspects of our hospice services, ensuring compliance, quality of care, and team performance. This leadership role involves:
Managing day-to-day operations of the branch
Leading, supervising, and supporting clinical and administrative staff
Ensuring compliance with all state, federal, and accreditation standards
Overseeing quality assurance, documentation, and regulatory readiness
Participating in budgeting and achieving key performance goals
Acting as a resource and occasional support for clinical care, including RN Case Management when needed
Building strong relationships with community partners and referral sources
Qualifications
Active RN license in the state of employment
Bachelor's or Master's degree in Nursing or related field (preferred)
Certified Hospice and Palliative Nurse (preferred)
Minimum 3 years of hospice nursing experience
Minimum 1 year of leadership or supervisory experience
Current BLS/CPR certification
Valid driver's license, auto insurance, and reliable transportation
Strong leadership, communication, and organizational skills
Please note: Legacy Hospice is a drug-free workplace. Pre-employment drug screening is required, including testing for marijuana.
What We Offer
Competitive salary and benefits package
Supportive and mission-driven team environment
Opportunities for professional growth and continuing education
Meaningful work that truly makes a difference
If you're a compassionate leader ready to take your hospice career to the next level, we'd love to hear from you.
Director - Office of Student Success
Office manager job in Memphis, TN
Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college. Southwest has four campuses/centers from which it offers over 100 programs and over 20 technical certificate programs.
We foster student success, transform lives, and increase the educational level of a growing community in Shelby County. Southwest is a Tennessee Board of Regents institution, accredited by the Commission on Colleges of the Southern Association of Colleges and Schools.
We invite you to become a part of the Southwest Team!
Title: Director - Office of Student Success
Employee Classification: Other Professionals
Institution: Southwest Tennessee Community College
Department: Student Success
Campus Location: STCC - Multiple Campus Locations
Job Summary
The Director of the Office of Student Success provides strategic leadership and oversight for student intervention programs, ensuring alignment with institutional retention and completion goals. This position is responsible for developing, implementing, and evaluating data-driven academic support strategies for first-time freshmen, students on academic probation, and reentry students.
The Director supervises all professional staff, manages program effectiveness, and collaborates with multiple departments to enhance student persistence and success. The Director is responsible for budget planning, strategic resource allocation, and institutional reporting on intervention effectiveness.
Job Duties
Reports to the Dean of Students and ensures that all intervention programs align with institutional retention and completion goals.
Provides leadership for the Office of Student Success, overseeing all student intervention programs.
Supervises all professional staff, including the Assistant Director, Navigators, Success Coaches, Reentry Coaches, and the Early Alert Manager.
Assigns caseloads to intervention specialists to ensure targeted student support.
Oversees budget planning and resource allocation for intervention programs.
Collaborates with Institutional Research to assess and track intervention effectiveness, retention data, and programmatic impact.
Leads faculty engagement efforts related to early alert submission, intervention strategies, and student support initiatives.
Works with Admissions, K-12 Partnerships, and Workforce Development to implement targeted interventions for dual enrollment students, stop-out students, and students on academic suspension.
Serves as a member of the Quality Enhancement Plan (QEP) implementation team, ensuring OAI's alignment with institutional student success initiatives.
Partners with Financial Aid to coordinate FAFSA completion efforts and Federal Work-Study funding for Peer Mentors.
Coordinates with TN Achieves and First Gen Forward Network to enhance student support initiatives for first-time freshmen and vulnerable student populations.
Ensures program promotion and student engagement efforts in collaboration with the Marketing department.
Leads the development of policies and processes related to academic intervention and student success programming.
Represents the Office of Student Success in institutional strategic planning and enrollment management discussions.
Other duties as assigned.
Minimum Qualifications
Master's degree in Higher Education Administration, Administration, Student Affairs, Counseling, Educational Leadership, or a related field.
Three (3) years of progressive experience in student success, academic intervention, retention programming, or student support services.
Supervisory experience managing professional staff in an educational setting.
Experience utilizing data analytics to assess and drive student intervention strategies.
Knowledge of academic policies, probation/suspension procedures, and student success models
Preferred Qualifications
Experience with customer relation management systems, student information systems, and relevant enterprise application services (e.g., Slate, Banner, or similar platforms).
Familiarity with best practices in student retention and intervention models, particularly in a community college setting.
Demonstrated experience collaborating across departments to enhance student success outcomes.
Budget management and strategic resource allocation experience.
Knowledge, Skills, and Abilities
Strong leadership, problem-solving, and decision-making skills.
Ability to analyze student success data and use findings to inform intervention strategies.
Excellent interpersonal and communication skills to engage with multipe stakeholders.
Comprehensive understanding of academic policies, probation/suspension processes, and retention initiatives.
Proficiency in CRM, SIS, and LMS platforms (e.g., Slate, Banner, Brightspace D2L).
Ability to foster cross-departmental collaboration to ensure wraparound student support.
Ability to develop, implement, and assess strategic plans to enhance student persistence and completion rates.
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Candidates who are called for an interview must notify Human Resources in writing at least five (5) days in advance of any reasonable accommodation needed prior to the date of the interview.
First consideration will be given to current Southwest Tennessee Community College employees who meet the minimum qualifications for the position.
In order to be considered for the position, the following items must be uploaded:
Resume
Cover letter
Unofficial Transcripts
A summary of our benefits can be found below:
*****************************************************
Incomplete applications will not be considered.
The TBR does not discriminate on the basis of race, color, religion, creed, ethnicity, or national origin, sex, disability, age, status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.
The following person has been designated to handle inquiries regarding nondiscrimination policies: LeVetta Hudson, Vice President of People & Culture, *********************, 737 Union Ave, Memphis, TN 38103, ************.
See the full non-discrimination policy
.
Office Manager/Admissions Coordinator
Office manager job in Memphis, TN
Our Mission:
Enable individual persons who have serious mental illness, co-occurring substance
use disorder and/or a dual diagnosis of SMI and IDD live a life that is meaningful to them in the community on terms they define.
Title: Hybrid Office Manager/Admissions Coordinator
Summary of Job Description:
Office Manager
Support with general office needs, auditing, operations, and reports. Works closely with other departments to meet program goals.
Admissions Coordinator
Responsible for end- to -end process for admission of a new member to the Memphis House Program along with the assistance of admissions to the TN SOS Program. The Admissions Coordinator will work in partnership with the Community/Program Director, Sr. Director of Outreach and Admissions, and other internal teams.
Specific Responsibilities:
Office Manager:
Update program telephone list as needed.
Update Member residential assignments as needed.
Support with uploading documents into the Electronic Health Record (EHR) including (but not limited to) the following:
Physicals
Dental
Insurance Cards
Discharge Paperwork
Other Medical documents
Collaborate with the PD and Case manager to ensure Census and Spacelist is correct and updated weekly.
Run EVS (Eligibility Report) on all Members weekly.
Ensure Member Treatment History is current in EHR.
Order Supplies Monthly
Ensure enrollment grid is up to date daily by 10 AM and submit reports as required
Complete Program Contact Compliance Tracker daily and provide updates to PD as requested.
Complete continuing educational requirements as aligned with regulatory compliance.
Attend supervision sessions and meetings as scheduled with direct supervisor.
Ensure the facility remains in compliance with state and licensure requirements and all facility needs are handled in a timely manner
Other duties as assigned by the Program Director.
Admissions:
Contribute to continuous process improvement in best practices, and systems such as admissions tracking and tools and other documents, resources utilized by the admissions team
Independently and collaboratively manages the admissions process end-to- end
Facilitates interactions with member, collateral contacts, family, medical providers, and referral sources
Manages and implements electronic health record related functions as they apply to the admission process and functions
Works collaboratively with the Clinical Team to gather and provide needed information for clinical assessment.
Submits authorizations with Managed Care Organizations and other payors as appropriate.
Prepares internal admissions reports/deliverables as assigned
Coordinates pre-admission tasks and processes related to the compilation of clinical information, scheduling of tours, and off-site evaluations and ongoing consultation with the member, family and associated professionals
Maintain positive communication management with statewide providers including but not limited to hospitals, respite units, mobile crisis, foster care agencies, DCS, community advocacy groups, the criminal justice system, local law enforcement, and other sources of referrals
Elicits, compiles and documents admissions relevant information including demographics, clinical history, and status, psychosocial and family information, historical course of treatment and provider placements, health statues, identification of the individual's personal goals and self -perceived needs, substance use and funding information.
Brand Champion for the organization, clearly, professionally, and consistently articulating the company's mission, values, services, and case studies during contacts with referral sources
Remain informed of developments in healthcare to support the organization's focus on growth, initiative, and innovation.
In situations where Project Transition services are not appropriate; communicates with referral source and provides additional resources as able.
Participate in departmental meetings as scheduled
Additional Performance Expectations:
Support and implement interventions and directives as directed by the Team.
Always demonstrate compassion and concern when supporting a Member through embracing Project Transition and PCS Mental Health's Mission and Core Values.
Approach Member engagement from a non-judgmental stance understanding that a Member's behavior is driven by experience, which may include trauma.
Treat and speak to Members with supportive kindness even when a Member demonstrates intense behavioral or emotional actions. Staff will show Members dignity and respect for their values and lifestyles.
Seek out appropriate support, consultation with Clinician or Psychiatrist (if applicable), in conjunction with the Program Director or obtain supervision, when they are uncertain about how to respond or support a Member effectively.
Report back to the Treatment Team any observations of Member behavior that suggests Member may need additional treatment interventions and/or support.
Engage with all external parties/ individuals with professionalism and with a positive customer service approach, understanding that they are always representing the organization.
An understanding of and an agreement to value the concepts of a Trauma Informed workplace
For all Full-Time Employees our benefit package includes:
Paid Time Off
Health Insurance available within 60 days of hire
Company Paid Life Insurance
STD/LTD
Dental Insurance
Vision Insurance
Health Spending Accounts
Able to participate in company 401K after 6 months of hire
Company 401K match up to 3%
All Employees have access to our Employee Assistance Program
Qualifications:
High School Diploma or equivalent (required), Associates degree (preferred)
Proficiency with Microsoft software including Word, Excel, Access, Power Point, and Outlook (required).
Ability to multi-task, prioritize and meet deadlines in a fast-paced environment.
Ability to work independently and get projects completed in a timely manner.
Ability to maintain consistent and punctual attendance.
Strong analytical skills
Strong interpersonal skills, flexible, patient, efficient, willingness to help.
Self-directed team player
Ability to maintain confidentiality.
Auto-ApplyOffice Manager-Memphis
Office manager job in Memphis, TN
Requirements
1. Must be 18 years of age or older
2. Valid Driver's license or state ID
3. Successful completion of a drug screen
4. Background results within company standards (i.e. no assault, bodily harm, possession of weapons or drug charge)
5. Minimum of a High School Diploma. Have obtained an undergraduate or graduate degree in related field. LPN or Bachelor's Degree preferred.
6. Must have CPR & First aid or must complete MSHN CPR/first aid class within first thirty days of employment. Certification must be repeated every 2 years.
7. Must provide a TB-Skin test result or complete test through MSHN within the first thirty days of employment. Test will be repeated annually.
8. Requires strong computer and Internet research skills, flexibility, and excellent interpersonal
skills
9. Excellent oral and written communication skills.
10. At least 2 years office experience preferred.
Optical Office General Manager
Office manager job in Memphis, TN
To deliver consistent, high-quality patient and customer experience in a fast-paced environment encompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organization's values, the patients and customers, office staff, and excellence in execution.
This position is responsible for:
Fostering an office environment that is focused on consistently delivering exceptional patient/customer service
Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules
Keeping office staff up to date on required skills-based, policy, and procedure training
Implementation of organization selling strategies
Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff
Daily bank deposits and sending previous day's close totals to the Accounting Team
Ensuring staff benchmark performance meets or exceeds office goals
Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management
Primary point of contact for weekly payroll accuracy of the office staff
Technical Skills and Competencies:
Excellent verbal and written communication skills
Strong leadership, management, and team-building skills
Strong analytical and computer skills
Sound judgment, problem-solving and decision making
Organizational skills
Ability to perform all aspects in regard to optical prescriptions, measurements, product
knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders
Comprehension of vision and medical insurance
Organizational and Compliance Duties:
Support implementation of new technology and equipment
Schedule meetings with staff to ensure the organization's policies and procedures are being communicated and adhered to
Maintain compliance with the organization's confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)
Monitor processes to ensure compliance with the organization's policies and guidelines
Inventory management: optical frames, lab, office supplies
Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities
Office Manager
Office manager job in Byhalia, MS
Join Our Impactful Team at Health Connect America!
Before you get started on your journey with Health Connect America, take some time to learn more about us. At Health Connect America, all services are guided by a unified, trauma-informed approach. Across every program, we are committed to providing compassionate, client-centered care that fosters healing and growth. Our services are delivered by clinically trained staff, grounded in a therapeutic mindset and informed by research and evidence-based practices at every level of care. Health Connect America and its affiliate brands are leaders in providing mental and behavioral health services to children, families, and adults across the nation. We provide our services directly to those in need whether that be within a person's home, their community, or in one of our office settings. Health Connect America is honored to be a part of the communities we serve and the clients we walk alongside as they embark on a journey to self-improvement and more fulfilling lives. At Health Connect America, we are dedicated to making meaningful connections every day through creating quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.
Come make a difference and grow with us!
Our Brands
Responsibilities
The primary responsibility of the Office Manager is to provide administrative, including billing support, to the assigned regional office. It is a critical requirement of the Office Manager to serve as the HCA Ambassador for the region; as such, the Office Manager will exemplify respectful, helpful, cooperative and collaborative administrative customer service on the job in carrying out the position duties.
Ensure all administrative support functions for the region are completed according to established timelines and meet HCA quality standards of performance.
Provide excellent customer services to clients, visitors, applicants and employees by communicating information, responding to inquiries, explaining information, fielding any complaints. May serve as the first point of contact in greeting clients, visitors, applicants, and employees and answering regional phone lines. Open, sort, and distribute incoming correspondence, including faxes, and mail.
Conduct background checks for new hires; and ensure background check results are uploaded in Employees' EPF (Electronic Personnel File.) in PL (Paylocity/HRIS system). And conduct annual registry background checks on all current employees. Ensure results are uploaded in each employee's EPF in PL. Ensure employees have current driver's license, insurance verification in EPF in PL.
Coordinate and onboard all new hires ensuring all required documents are uploaded in the Onboarding event and ensure all new hire documents are in New Hire's Personal documents in the electronic personnel file and titled correctly. Maintain compliant Employee Personnel Files in each employee's EPF in PL.
Manage all billing processes that are handled at the office level, including verifying insurance, managing and fixing failed activities and failed claims throughout the month. Follow state billing directives from the Revenue Cycle Manager.
Provide administrative support to Direct Service Providers (DSP) which will include ensuring Intake packets are prepared and available; providing folder files of required forms that need completion and/or client signatures to DSP as necessary; and completing client demographic-standard information on client forms for DSPs.
Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, or presentation software. Provide assistance to assigned Program Director(s) in payroll processing.
Perform general office duties such as ordering supplies, maintaining records management systems, and maintaining the office in a presentable and organized manner.
Assist in training new hires on documentation and required paperwork processes.
Assist in the coordination of and in all aspects of preparing for meetings and events, including preparing and distributing meeting agendas along with preparing and distribution other information packets as assigned.
Manage and assist in monitoring clients' Electronic Health Records in company's Carelogic system efficiently. Enter data and produce reports are requested. Specifically, fix or have direct service providers fix failed activities and failed claims, enter all demographic information correctly, ensure rates are correct, etc.
Assist and participate in conducting client chart audits and provide reports of findings. Audit all discharged clients' charts and provide report of findings.
Assist in the monthly MAR process.
Conduct client, agency, and Aftercare surveys; and ongoing client Quality Assurance checks as assigned.
Train and supervise other administrative clerical staff.
Qualifications
A minimum qualification of a high school diploma is required, with a strong preference for candidates who possess further education in business or administrative fields.
An Associate's degree in business or administrative support is preferred, along with a minimum of 3 years of relevant experience in an administrative support position within healthcare or similar settings.
Be Well with HCA:
We recognize the importance of self-care and work/life balance.
We offer flexibility in scheduling and provide all employees access to our Employee Assistance Program (EAP), which includes 8 mental health counseling sessions annually.
Full-time HCA employees enjoy paid time off, paid holidays, and a comprehensive benefits package that includes medical, dental, vision, and other voluntary insurance products.
Additional benefits include:
Access to a Health Navigator
Health Savings Account with company contribution
Dependent Daycare Flexible Spending Account
Health Reimbursement Account
401(k) Retirement Plan
Benefits Hub
Tickets at Work
Join a team where your contributions truly make a difference in the lives of others. Apply now to be part of our dynamic and supportive community at Health Connect America!
Employment at Health Connect America and it's companies is contingent upon meeting the requirements of a comprehensive background investigation prior to joining our team.
Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information on Equal Opportunity, please click here Equal Employment Opportunity Posters
Auto-ApplyOffice Manager
Office manager job in Bartlett, TN
Dove Family Dentistry is seeking a dependable and friendly Office Manager to join our dedicated team at our Bartlett, TN, location. We strive to give our patients an outstanding experience from start to finish, and our new office manager will have the opportunity to make this a reality for each guest. We want to hear from you if you exude positivity, work well in a team environment, and have strong leadership skills!
Schedule
Full-time
Monday through Friday
One Saturday per month
Benefits
Monthly bonus based on collections
Medical, dental, vision, and life insurance
PTO and paid holidays
401(k) options
Qualifications
Prior dental office management experience is required
Bilingual in Spanish is preferred to allow us to communicate with our whole community
INDHRFO01
Auto-ApplyOffice Manager/ Rehab Coordinator
Office manager job in Southaven, MS
Full-time Description
OFFICE MANAGER | Desoto Healthcare Southaven, Mississippi
Continuum Rehab Therapy is seeking an individual with medical office experience to join our therapy TEAM in the role of Rehab Coordinator at a skilled nursing facility in Southaven, Mississippi.
Strong computer skills are a must.
Basic Function
The position provides clerical support for the Director of Rehabilitation and the Rehabilitation team at a local skilled nursing facility. The position has regular contact with staff members, patients, patients' families, physicians, nurses, and other staff as appropriate.
About Our Company
Continuum Rehab Therapy, LLC is a progressive, leading-edge rehab therapy company serving multiple states. There's a reason rehab is part of our name - it's the core of everything we do for our residents.
For more information about this position, contact Lauren Berry (**********************)
Be sure to check out our website, Continuum Rehab Therapy (continuumtherapy.com)
Requirements
Experience in a medical office or the medical field
Insurance verification experience
Strong communication and social skills for interacting with patients and therapists
Excellent writing skills are required
Organized and good with time management
Easy ApplyOffice Administrator
Office manager job in Memphis, TN
Fleet Dispatchers
Dispatchersr
Get paid weekly
Health insurance (available after 90 days of employment)
Full-time & Part-time availability
Paid Vacation
Tele-medicine and discount health plans available
Sign on and referral bonus available
Requirements
Minimum Education: High school Diploma/ GED
Clean record: background screenings required prior to employment
Job Duties
Provide communication and resolution of service issues when they occur.
Adjust the current load plan to maximize efficiency and profitability as things change during the day.
Book & Secure freight to move drivers while reducing empty miles, for example backhauls.
Confirm all routes, dispatches, drivers, tractors, and trailers are accurate in McLeod at all times.
Ensure the driver PTA's are utilized properly to meet arrival times and follow up with drivers as needed.
Enter proper delay codes and comments on all service incidents
Prioritize loads by time schedule, freight rates, and customer priority.
Review list of available drivers and equipment to match to a load plan & start time.
Responsible for driver paperwork and document submission according to all SOP's.
Maintain and monitor strict DOT compliance in the areas of ELD, HOS, Drug and Alcohol Testing, Driver Qualification files, DOT Physicals, CDL's, and accident/damage records.
Other duties as assigned.
Job Knowledge, Skills, & Abilities:
• Analytical, problem solving, project management and applicable technical skills
• Interpersonal skills, to include customer service, interpersonal skills, effective oral/verbal communications, listening, written communication and teamwork
• Leadership skills to include individual leadership, quality management aligned with company goals and objectives
• Ethical; inspires trust in others, works with integrity and upholds organizational values
• Organizational support and follows policies and procedures
• Self-management; good judgment, effective and timely decision making, planning/organizing skills, and promotes quality
• Ability to prioritize, sets goals, displays professionalism, be accurate and thorough
• Motivated, resilient, persistent with the ability to overcomes obstacles
• Meets productivity standards and completes work in timely manner
• Adaptability; meets changing work environment, manages competing demands, changes approach or method to best fit the situation
• Shows initiative: volunteers readily, undertakes self-development activities, seeks increased responsibilities, looks for and takes advantage of opportunities, asks for and offers help when needed
The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform other job-related tasks other than those specifically included in this description.
Monday-Friday
8:00AM-5:00PM
Monday-Friday
8am-5pm
Auto-ApplyBusiness Manager
Office manager job in Memphis, TN
Summary of Responsibilities: The Business Manager assists the Club General Manager and Administrative offices, as well as Corporate Finance & Human Resources, with various tasks necessary for baseball office operations. The tasks may include, but are not limited, facilitating gameday cash requirements, generating invoices for the club, making bank deposits either remotely or in person, assisting with seasonal payroll onboarding and processing, and answering general questions. This position may also assists with special projects and game day operations.
Essential Functions of the Job:
Assist the Club General Manager in day-to-day activities
Provide assistance to Corporate Finance by handling activities such as bank deposits, gameday cash operations (as applicable), manual check creation, facilitating invoice and spend approvals, and interacting with vendors and customers
Manage onboarding and processing payroll for seasonal employees and ensure compliance with all relevant trainings and policies
Act as the I-9 Agent for all seasonal and front office staff; ensuring 100% compliance
Escalates local HR queries to the Corporate HR team as required
Create invoices for the billing of Club partnerships in NetSuite
Help staff with time and expense reimbursement submissions and manage credit card tracking for receipts and coding in Divvy/Bill.com
Work with regional finance team to complete month-end close tasks
Track and submit monthly sales commissions for front office staff
Assists with the collections of past due receivables
Bill Major League Baseball affiliate for reimbursables and maintain close relationships
Assist in the preparation and reporting of sales taxes
Order, organize, and ensure all office supplies are on hand and that all office machinery are in good working order
Create relationships with local community partners who supply office and business services or products
Manage and ensure timeliness with rent and other required payments
Provide reports from various systems to GM to make business decisions
Other duties as assigned.
Experience and Qualifications:
Associate or Bachelors degree preferred but not required
Experience in an office environment
Experience and knowledge of Microsoft Office, including Excel
Proven administrative experience supporting multiple people and departments
Experience working in an accounting environment and basic understanding of accounting principles
Excellent organizational skills, attention to detail and ability to multitask
Ability to maintain confidentiality and professionalism
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Service Department Manager
Office manager job in Memphis, TN
Job Description
Are you a seasoned professional with a passion for leadership and a knack for delivering exceptional customer experiences? City Auto Memphis is searching for a full-time Service Department Manager to join our team in Memphis, TN. This is your chance to step into a rewarding role where you'll lead a dynamic team and help drive the success of our auto service department. If you're ready to take your career to the next level, apply today and let's get to work!
Pay: We offer our Service Department Manager a competitive salary of $80,000-$150,000 annually, plus commission based on performance.
Benefits:
Health, dental, vision, and life insurance
A 401(k) with a 4% match
120 hours of PTO after just 90 days
Uniforms
Gym membership
Employee discounts on vehicles and services
Company-sponsored Spartan Races, summer cookouts, holiday events, and appreciation celebrations
YOUR SCHEDULE
This is a full-time management position with the following schedule: Monday-Friday, 7 AM-6 PM, and Saturday, 8 AM-2 PM.
YOUR DAY
As our Service Department Manager, you'll oversee the daily operations of our service department-leading customer service efforts, managing shop flow, handling parts inventory and ordering, processing payroll, onboarding and terminating staff, and driving profitability. You'll be the go-to leader ensuring everything runs smoothly and efficiently, while keeping both customers and employees satisfied.
WHAT WE NEED FROM YOU
Valid driver's license
5+ years of service management experience
Customer service experience
Excellent computer skills
Dealership experience is preferred for this position.
If this sounds like you, apply today to be our Service Department Manager!
OUR STORY
City Auto Memphis has been dedicated to serving car buyers across the Mid-South, Middle, and Southeast Tennessee since 1986. Our focus on honest service and quality vehicles has helped us establish a reputation that customers can rely on. We take pride in our customer-centric approach, creating a welcoming environment for both our team and clients. Our staff appreciates our positive culture and the collaborative work setting. We provide breakfast and lunch on Saturdays, and we are closed on Sundays. Additionally, we offer competitive salaries and excellent benefits to ensure our team remains satisfied.
WE CAN'T WAIT TO HEAR FROM YOU
Ready to lead a team and grow with a company that values your management skills? Apply now! Our initial application process is quick, easy, and mobile-friendly.
Must have the ability to pass a background check and drug screening test.
Job Posted by ApplicantPro
President's Office Coordinator
Office manager job in Memphis, TN
Rhodes College will be closed for Winter Break December 20, 2025-January 4, 2026. Reporting to the Chief of Staff, the President's Office Coordinator will serve as a member of the president's support team to ensure the smooth operation of the President's office. This position will work closely with the president to compose correspondence with both internal and external audiences. This position serves as the main technical support for the president's office and will assist with board of trustee meetings, annual college events and special events as needed.
Job Responsibilities:
* Assist with the President's calendar and scheduling, Board of Trustee meetings, Opening Convocation, Commencement related activities, and other large campus-wide events at the college.
* Serve as part of the president's support team; answer phones, greet visitors, and have a working knowledge of the college's services to assist with referrals and questions.
* Prepare presidential communications through use of Microsoft Word and other database programs; input information into appropriate databases and maintain the office files as needed.
* Assist the Chief of Staff, Executive Coordinator, College Events, Physical Plant, and dining services to coordinate special events. This includes on and off campus events and occasional evenings and weekends. Provides support for any access needs to the president's residence for events.
* Serve as backup support for designated members of the senior leadership team with purchasing, expense reports, coordinating and booking travel, scheduling meetings, proofing, editing, and creating informational documents.
* Serve as the main contact and support for external search firms for Senior Leadership position searches. Coordinate and serve as support for searches held in-house.
* Provide main technical support for phone, computer, and telecommunication equipment needed for the board meetings, president's office, and workroom. Assist with both hardware and software issues as needed.
Job Requirements:
* High School diploma or G.E.D required; Bachelor's degree strongly preferred.
* This position requires a valid driver's license, a good driving record, and must be insurable by the College's insurance carrier.
* Three years of office administration experience required.
* Proficiency with Microsoft Office required; proficiency with database maintenance and reporting preferred; proficiency with spreadsheet and database applications required; proficiency with various hardware and software systems required.
* Strong writing and communication skills required.
* Ability to work effectively, collaboratively, confidentially, and efficiently with students, faculty, staff, trustees, community partners, and alumni required.
* Demonstrated ability to organize numerous projects requiring attention to detail, consistently meet deadlines, exercise professional judgment and solve problems.
* Experience in a college setting, especially in an administrative office and with an integrated board management software system, is preferred.
* Familiarity with Workday software is preferred.
A complete application includes a cover letter and a resume.
Rhodes is an equal opportunity employer that offers an excellent benefits package and a great working environment.
#HEJ
#LI-MH1
Auto-ApplyOFFICE MANAGER II
Office manager job in Memphis, TN
At CCHS, our goal is to grant equal access to healthcare no matter the economic, social or employment status of our patients. We aim to provide superior patient care! If you have a passion for helping people, for mission work and would like to combine that passion with your clinical skills, this may be the position for you. We offer competitive pay, great benefits with a culture to match.
POSITION SUMMARY
The Office Manager is responsible for upholding the mission of Christ Community Health Services by overseeing daily operations at one of our clinics in conjunction with the Physician Leader and Nurse Manager. Manager is responsible organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. This includes supervision of front office staff, managing office supplies and the physical environment of the clinic, troubleshooting, serving as an advocate for patient and staff needs, communicating effectively for operational needs, and other tasks in conjunction with the medical leadership to meet clinical and operational performance objectives for the clinic. The Office Manager delegate that authority, responsibility and accountability necessary to carry out assigned duties.
KEY RESPONSIBILITIES
* Maintain an efficient working environment by reviewing and analyzing front office clinic metrics to ensure meeting company goals (e.g., weekly, quarterly, annually, etc.)
* Proactively manage front office staff, patient scheduling, registration, insurance and self pay eligibility, collection, petty cash and financial counseling and patient flow to minimize delays and cycle times
* Plan, organize, monitor and assess staff performance and quality of work, and actively engages with employees to improve policy and procedural adherence and to promote a high level of patient satisfaction by mentoring, training, and coaching the office staff and delegating assignments to ensure maximum productivity
* Coordinate workflows, implement approved and appropriate systems, policies, and procedures to maintain service and quality standards, and acts as a resource to staff
* Schedule and conduct regular meetings to ensure smooth operations, prepare agendas and materials, meeting minutes action logs and ensures timely follow up
* Oversee coordination of staff schedules, efficient work distribution and relief needs as required
* Implement, manage and maintain record keeping, confidential personnel files, purchasing and inventory control systems
* Assist with Human Resources management: implement policies and procedures, processes of hiring, firing, orienting, training, evaluating, motivating, and disciplining in accordance with desired corporate values and culture.
* Conduct performance evaluations on non-clinical staff
* Ensure timesheets are submitted on a timely basis to insure proper recording of overtime and PTO
* Ensure an appropriate environment of care for the proper functioning of the clinic, including the management of equipment, supplies and other materials, the cleanliness, organization, and functioning of all public and private spaces, and the utilization of any other physical resources.
* Collaborates with the Medical Practice Administrator and Director of Nursing to facilitate on-site surveys and third-party inspections, maintain records, reports, and statistics for administrative and regulatory purposes, and ensure compliance with OSHA, fire safety and other applicable regulations.
* Work in conjunction with other site and centralized CCHS leadership to ensure proper new and revised process implementation and monitoring, and support other clinics in the same with regard to any personal expertise.
* Act as an advocate for patient needs, helping as needed with customer service, questions, complaints, external care and referral coordination, and incident management.
* Troubleshoot and help staff with any problems or unusual situations requiring managerial assistance.
* Identify and respond to all request that can be dealt with independently and confidentially
* Ensure that everyone is treated with respect and dignity in order to motivate these individuals to contribute a mission of the business
* Perform other duties as required to assist CCHS in achieving its mission Postion Requirements
Requirement
Skills:
* Interpersonal communication and mediation skills to successfully lead, motivate, and collaborate with a diverse staff in a variety of capacities throughout the organization.
* Organizational skills for ensuring the completion of a large volume of work in a systematic manner.
* Initiative and creativity for problem solving and pro-active improvement of the clinic operations.
* Capable of exemplifying the values of Christ Community Health Services in all circumstances.
* Bilingual candidates could be preferred in some locations.
Education: Relevant college degree or experience in health care administration, management, or other area of medical operations preferred.
Experience: Bilingual candidate preferred; Minimum of three to five years experience working in a primary care setting.
Licenses or Certifications: