Office Coordinator
Office manager job in Depew, NY
The Office Coordinator supports day-to-day administrative and accounting operations. This role requires strong organization, punctuality, and the ability to follow established procedures. The ideal candidate has experience with office administration, data entry, and basic A/P and payroll tasks.
What you will be doing:
Answer and route incoming phone calls
Perform Accounts Payable (A/P) including billing, invoice processing, and vendor communication
Assist with collections and follow up on outstanding balances
Support payroll preparation and time entry review
Complete data entry tasks, including updating the sales journal and internal reports
Maintain filing systems (electronic and physical)
Perform general office duties including scanning, organizing documents, and mail handling
Ensure accuracy, attention to detail, and timely completion of tasks
Follow instructions, company policies, and administrative procedures
Assist team members with administrative support as needed
What you will need:
1+ year of administrative, office assistant, or coordinator experience preferred
Basic computer proficiency (Microsoft Office)
Knowledge of A/P, billing, or payroll tasks preferred
Strong attention to detail and accuracy
Excellent communication and customer service skills
Ability to multitask, prioritize, and problem-solve
Reliable, punctual, and able to follow direction
Ability to work both independently and in a team environment
PT Customer Experience Admin Coworking
Office manager job in Buffalo, NY
At Serendipity Labs we have prided ourselves on creating a business that is an extension of the corporate workplace. Trusted with some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and professional work environments for businesses of all types and sizes to call their own. We do all of this by blending really great places to work with 5-star service delivered by a well-trained, experienced and people focused team. It is workplace as a service.
As we expand our network of locations, we are looking for the next best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members will enjoy interacting with every day. This is the perfect role for anyone aspiring to or have run their own business unit and those who can combine a love for hospitality and managing a team with the challenge of achieving revenue and business goals.
Your Future Role: Experience Coordinator
Do you enjoy creating lasting impressions and building long-term professional relationships? Do you have an engaging personality and love for hospitality? Are you fulfilled by the opportunity to contribute to someone's day in small, but profound ways? All of this will help you deliver an exceptionally high standard of personal customer service to our members and guests each day as an Experience Coordinator!
You are the team member that our members see every day, and the backbone of our daily operations. Seamless event execution, professional appearance and friendly, courteous demeanor are all essential ingredients in being successful in this role, as is the ability to think ahead and anticipate people's needs. You love people and people love you.
All this can be accomplished by:
* Providing a warm and professional welcome to visitors and users of the lab at reception.
* Effectively handling phone and in person requests for assistance.
* A keen attention to detail to anticipate Member needs.
* Opening and closing the lab location so that its ready for business and meeting our brand standards.
* Properly stocking and maintaining the appearance of the lab including reception, meeting rooms, Café, Member and common areas.
* Light cleaning duties with strong attention to detail to ensure the Lab is always up to brand standard for our Members.
* Assisting in delivering Meeting & Events booked into the lab including set-up, catering, and clean-up.
* Creating a community through contributions to member events and fostering ways to engage members and the local community.
* Generating interest in the lab by assisting with certain local marketing activities.
* Knowing the Lab's Members to ensure the best possible handling of requests, visitors, and service requirements.
* Updating, charging, and maintaining accurate member information in billing software.
* Being knowledgeable of all other lab locations, our products and services, and acting as a brand champion.
* Serving as backup to other similar positions at other Serendipity Lab locations nearby (if applicable)
Requirements:
* Reasoning, remembering, mathematics, appropriate language (written and verbal) ability.
* Support and interact with members, visitors and lab staff
* Hearing - Ability to receive detailed information through oral and telephone communication.
* Talking - Clearly expresses ideas by means of spoken word.
* Ability to sit, stand, type and view a computer screen for extended periods of time (covers
repetitive motions and vision)
* Ability to perform low impact physical tasks, such as use of stairs, stooping, walking, pushing, pulling, and lifting. Regular usage of stairs if required at the location.
Essential Knowledge, Skills, and Abilities:
* Demonstrate a positive, pleasant, and professional demeanor with exceptional customer service skills
* Experience in delivering a high level of hospitality and handling customer service request
* Strong organizational and communication skills, ability to prioritize workload and work efficiently with minimal supervision
* A high attention to detail and being keen to deliver great experiences
* Being a self starter but being open and willing to take direction
* Knowledge of Microsoft Office suite, including Word, Excel and Outlook
* Planning, managing, and executing events or meetings
* High School Diploma or equivalent
* Minimum 1 year experience in a hospitality position
Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws.
Experienced Dental Office Manager
Office manager job in Buffalo, NY
Dental Office Manager
Join the Fastest Growing Dental Team in Western New York!
About Us:
Concierge Dental Group is expanding, and we're seeking a dedicated and experienced Dental Office Manager to lead our team, deliver exceptional patient experiences, and oversee the financial and operational performance of our growing practices.
Key Responsibilities
Leadership & Staff Management:
Lead and manage administrative staff, dental assistants, and providers
Conduct daily morning huddles and monthly team meetings
Train, coach, and evaluate staff to promote professional growth and accountability
Foster a positive, motivated, and collaborative work culture
Patient Services:
Oversee the patient experience from scheduling through post-visit follow-up
Resolve patient concerns professionally and promptly
Ensure accuracy, completeness, and confidentiality of all patient records
Financial Management:
Oversee office production and collection goals
Monitor accounts receivable and implement strategies to reduce outstanding balances
Manage P&L's and analyze financial reports to support business goals
Experience working with state insurance plans is a plus
Operational Excellence:
Implement and maintain office policies and procedures as directed by management
Ensure full compliance with HIPAA, OSHA, and other regulatory standards
Manage office supplies, equipment, and inventory efficiently
Communication & Coordination:
Serve as the primary liaison between administrative, clinical, and management teams
Communicate updates, expectations, and policy changes clearly and consistently
Qualifications
Education:
High school diploma or equivalent (required)
Bachelor's degree in business, healthcare administration, or a related field (preferred)
Professional Experience:
Minimum 3-5 years of dental office experience required
Prior management or supervisory experience within a dental practice required
Proven ability to lead a team to achieve operational and performance goals
Experience training and developing staff
Technical Skills:
Proficiency with dental practice management software (OpenDental, Eaglesoft, etc.)
Strong understanding of dental billing, coding, insurance, and A/R processes
Familiarity with HIPAA, OSHA, and dental compliance standards
Interpersonal Skills:
Excellent communication and leadership abilities
Strong organizational and problem-solving skills
Ability to handle conflict resolution and motivate staff
Commitment to exceptional patient care and customer service
Why Join Concierge Dental Group?
Competitive salary and bonus structure
Comprehensive benefits package, including health insurance, paid time off, and retirement plans
Career growth and advancement opportunities
Access to state of the art technology and modern facilities
Supportive, team oriented, and professional work environment
Ready to Take the Next Step?
If you're an experienced dental professional ready to lead with excellence in a fast-paced, growth-oriented environment, we want to hear from you!
📩 Apply Today:
Submit your resume and a brief statement outlining your relevant experience and why you're the perfect fit for this role.
Customer Experience Supervisor
Office manager job in East Aurora, NY
YourOnlineMarketplace (YOM) is a tech startup company based in East Aurora, New York - just 20 minutes outside of Buffalo. We specialize in e-commerce and are positioning ourselves for continued strategic growth. At YOM, we pride ourselves upon offering a flexible and creative culture. We feel strongly about:
Being an excellent communicator
because our employees play a key role in ensuring a seamless customer experience through regular collaboration with internal and external stakeholders.
Understanding the whole business
because our employees are empowered to collaborate with one another in an effort to continually improve the efficiency of our customer-focused operations, which requires an understanding of how it all fits together.
Having a strong attention to detail
because our top priority is to deliver a smooth and efficient online shopping experience for our e-commerce consumer base.
Being in the know of music, literature, and Hollywood trends
because you'll have the opportunity to brainstorm and imagine product mixes that fit the needs and interests of our e-commerce consumer base.
Job Description
We are seeking a full-time Customer Experience Supervisor to join our operations.
We're looking for a sharp, ambitious, creative and goal-driven problem solver to join our business.
Key Responsibilities:
Answering customer service inquiries over email based system and phone
Act as the primary liaison with customers utilizing current system to process and track customer issues, change orders, returns, exchanges and buyer refunds
Arrange for the return of any damaged / defective products to our suppliers including follow-up procedures to ensure that replacement products are received and refunds are properly credited to our company accounts
Collaborate with other functions to develop product mix offerings
Continually implement improved processes and procedures for managing interactions with customers and ensuring credits/re-shipments from suppliers
Other duties as assigned including notifying customers when orders are shipped, cross-training in other departments, as well as administrative projects and related tasks to improve the overall quality and profitability of our company
Extensive training and on-boarding will be provided to ensure your comfort and success. Benefits include paid holidays and an employer matching retirement plan. Hours are 9am-5pm Monday-Friday with some flexibility and the possibility of additional hours during peak sale seasons.
Qualifications
Requirements:
Previous leadership experience
Basic computer competency
Strong capacity for problem-solving and developing creative solutions
Willingness to learn new computer programs and systems
Preferred Qualifications:
Associates or bachelors degree (exceptional candidates with equivalent experience will also be considered)
Previous customer service experience and/or e-commerce experience is helpful
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Assistant Office Manager
Office manager job in Niagara Falls, NY
Now Hiring: Assistant Office Manager
Basil Ford of Niagara Falls- 6980 Niagara Falls Blvd, Niagara Falls NY 14303
Basil Ford of Niagara Falls is seeking a detail-oriented and motivated Assistant Office Manager to join our growing team. This is an excellent opportunity for someone with prior automotive dealership office experience who is looking to take the next step in their career.
What you'll do:
Support daily accounting and administrative operations of the dealership
Report vehicles sold to the factory
Post dealer trades and car deals into the accounting software
Submit sales commission documents
Assist with stocking in vehicles
Maintain organized and up-to-date financial records and documentation
Handle DMV transactions, title work, and registration paperwork
Assist with billing and reconciliations
Prepare daily deposits
Support accounts payable and receivable functions
Maintain accurate financial records and reports
Assist with month end and year end closing processes
Provide administrative support to management as needed
Ensure compliance with dealership policies and state regulations
Assist in answering phones
Reconcile dealer reserves and customer COD schedules
Collaborate with other departments to resolve financial related inquiries or issues
What we're looking for:
Prior automotive dealership or automotive clerical/office experience required
Strong organizational and multi-tasking skills
High attention to detail and accuracy
Proficiency in Microsoft office
Ability to work in a fast-paced environment
Strong communication and teamwork skills
You must be able to work the following schedule:
Monday, Tuesday & Thursday- 10:30-7pm, Wednesday 9:30am-6pm, Saturday 9am-5pm. Off Friday & Sunday!
Why Basil?
Competitive pay based on experience
Full benefits package (medical, dental, vision, 401k, PTO)
Growth and advancement opportunities within the Basil organ
Supportive team environment with long-term stability
Employee discounts
If you're an experienced automotive office professional looking for a stable and rewarding opportunity, we want to hear from you! Apply today and grow your career with the Basil family!
The Basil Family Dealerships are a proud EOE.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our dealerships stronger. If you share our values and our enthusiasm for the automotive industry, we encourage you to explore a career at Basil.
Auto-ApplyOffice Manager
Office manager job in Buffalo, NY
Job DescriptionBenefits:
Competitive salary
Paid time off
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
We are seeking an Office Manager to join our team. In this role, you will coordinate all administrative duties and office procedures, ensuring the workplace operates smoothly and efficiently. Your responsibilities will include scheduling meetings, paying invoices, negotiating with vendors, and maintaining office equipment. The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
Responsibilities
The Office Manager will be responsible for a variety of duties and responsibilities as assigned by the Executive Director and will work under the general supervision of the Executive Director. These may include, but are not limited to, the following:
Prepare correspondence as required
File corporate documents and general correspondence as required
Maintain a current database of BIMR-administered research projects which will include such information as the Principal Investigators name, project title and BIMR account number
Prepare new folders for new approved projects
Assist in updating and keeping current, investigator research project folder.
Distribute quarterly account statements to all investigators
Place purchase orders for investigators
Maintain up-to-date investigator purchase order folders by filing completed invoice statements and associated documents into appropriate investigator account folders
Receive all checks, post to appropriate account and prepare bank deposits as needed
Prepare and mail out signed checks for vendor payments
Prepare financial documents needed for yearly accounting audit
Maintain a FY database tracking sponsor donations to BIMR
Maintain up-to-date equipment inventory records
Answer queries from investigators
Qualifications
High school diploma/GED required, some college preferred
Previous experience as an Office Manager or similar position preferred
Understanding of office equipment, systems, and procedures
Skilled in Microsoft Office, Excel, and Outlook
Excellent time management skills and ability to prioritize multiple tasks
Strong problem-solving skills and attention to detail
Excellent verbal and written communication skills
US Citizen
Office Manager
Office manager job in Buffalo, NY
Description We are looking for a dedicated and versatile Office Manager to join our team in Buffalo, New York. This is a Contract to permanent position that offers an excellent opportunity to oversee and enhance the operational functions of our office. The ideal candidate will be a proactive self-starter with exceptional organizational and multitasking skills, capable of managing diverse responsibilities in a dynamic environment.
Responsibilities:
- Oversee the daily operational activities of the office, ensuring efficiency and organization.
- Coordinate and resolve maintenance issues promptly to maintain a smooth work environment.
- Plan and execute events, managing all logistical and administrative details.
- Handle a variety of administrative tasks to support the office and its departments.
- Collaborate with department heads to ensure alignment on office needs and priorities.
- Supervise and provide guidance to the Assistant Office Manager.
- Manage receptionist duties, including operating a multi-line phone system and handling inbound calls.
- Maintain a detail-oriented and organized office environment, adhering to business casual standards.
- Perform other duties as assigned to support the evolving needs of the organization. Requirements - Proven experience in office management or a similar role, showcasing strong organizational skills.
- Background in event planning and coordination is highly desirable.
- Ability to adapt to changing priorities and work independently as a self-starter.
- Bachelor's degree is required.
- Proficiency in handling receptionist duties, including answering multi-line phone systems.
- Strong communication skills to collaborate effectively with team members and department heads.
- Must possess a valid driver's license for occasional work-related travel.
- Comfortable working fully on-site in a business casual environment. TalentMatch
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Business Transformation Manager - WAM, Wealth Management
Office manager job in Boston, NY
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Business Transformation, WAM, Wealth Manager
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management and Insurance. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
The opportunity
As a Wealth Management Consultant, you will play an integral role in shaping the future of wealth management for our clients and our firm. You will lead transformative projects that blend strategic consulting expertise with deep industry knowledge, driving operational excellence and performance improvement across diverse, complex engagements. Leveraging methodologies from wealth management, you will analyze market trends, identify disruptive opportunities, and craft holistic solutions that address our clients' most pressing challenges.
Your passion for the wealth management industry will be central as you build meaningful relationships with senior stakeholders, inspire cross-functional teams, and foster a culture of innovation and continuous improvement. You will champion client interests, ensuring that each project not only delivers measurable impact but also strengthens our reputation as trusted advisors.
Skills and attributes for success
Strong communication, facilitation, and presentation skills
Ability to manage and establish trusted relationships with senior client stakeholders
Demonstrate the ability to effectively perform in cross-functional teams
Understanding our clients' unique ambitions and needs and referring them to colleagues in other teams and areas to broaden our business relationships where possible
Drive high-quality work products within expected time frames and on budget
Project delivery skills including the ability to scope/size a project, manage a team with the appropriate skill set, provide subject matter experience, and manage in the delivery of an engagement workstream
To qualify for the role you must have
A bachelor's degree in business, finance, accounting, computer science, engineering, or a related field; MBA or MS degree preferred
3+ years of consulting, industry and/or service provider experience
5-9 years of relevant experience. Preferred experience includes
2+ years of experience in a Wealth Management industry role (business, operations, or IT)
Performance Improvement / Operations experience
Project Manager / Work stream lead experience
Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing industry and deep content knowledge in the wealth management area
Experience leading technology-enabled business transformations and experience with Agile, including, but not limited to, business requirements, user experience design, product testing, project management, etc.
Process improvement mindset going above and beyond to identify operational inefficiencies and taking steps to improve processes and automating repetitive tasks
Ability to lead and drive strategic initiatives; synthesize complex information into clear, concise findings tailored for executive-level audiences and decision-makers.
Project planning, status reporting, RAID logs, Business Process Reviews, requirement gathering, process flows, wealth management operations, data management, etc. experience
Ability to research client inquiries and emerging issues, including regulations, industry practices, and new technologies
A willingness to work in person (EY office and/or client site) 3 days a week
A willingness to travel to meet client needs and a valid driver's license and passport required
Proficiency in MS Office, particularly PowerPoint and Excel
What We Look For
We're interested in highly motivated, talented individuals with a strong willingness to think outside the box. You can expect plenty of autonomy in this role, so you'll need the drive to take initiative and seek out opportunities to improve our current relationships and expand our business in the evolving market. If you're passionate about consulting and ready to take on some of our clients' most complex issues, this role is for you.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $128,400 to $235,300. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $154,000 to $267,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
Business Manager - Crops
Office manager job in Clarence, NY
Job Description
Business Manager - Crops
The Business Manager supports the financial, administrative, and operational activities of the Crops Division. This role ensures smooth business operations by coordinating accounting functions including banking, payables/receivables, customer orders, while also supporting compliance, logistics, and procurement. The Business manager serves as the primary liaison for payroll and human resources administration, ensuring accurate and timely processing of employee related information. This position also recommends and implements approved strategies to maintain business integrity, operational efficiency and profitability across the division.
JOB RESPONSIBILTIES
Strategic and tactical work for which this position is accountable:
It is the responsibility of the Business Manager to work with minimal supervision to:
Oversee Crops Division accounting tasks, including payables, receivables, banking, reconciliations, and maintaining financial records.
Prepare financial reports, assist with budgeting, and coordinate with the Finance Department.
Maintain all banking-related forms, applications, and credit documents.
Coordinate purchasing of seeds, packaging, supplies, and other materials to ensure timely and cost-effective procurement.
Track inventory levels, usage, and costs; maintain accurate records.
Receive customer orders, verify order details, and ensure accurate entry into internal systems.
Manage customer and vendor and relationships, including delivery scheduling, pricing, and invoicing.
Serve as the primary liaison with HR/Payroll for H-2A hours reporting and support onboarding, documentation, safety, training, and adherence to company policies and employment laws.
Comply with regulatory agencies such as FSMA, GFSI. HACCP, PCQI, USDA, EPA, FDA.
Maintain required certifications and operational documentation.
Support logistics for crop plans, harvest schedules, distribution needs, and equipment maintenance requests.
Assist with seasonal labor planning and administrative needs during peak periods.
Maintain crop-related data, input records, and performance metrics.
Prepare recurring reports on production, inventory, labor utilization, and compliance.
Ensure accurate information flow between the crops team and other departments.
Recommend and implement approved improvements to processes and workflows, while upholding accuracy, confidentiality, and business integrity.
Demonstrate and promote the Kreher Family Farms' Shared Values.
Perform other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Capabilities and traits essential to perform satisfactorily
Basic knowledge of the wholesale produce industry.
Working knowledge of accounting functions, including AP/AR, reconciliations, budgeting, financial reporting, and financial management systems.
Strong attention to detail, accuracy, and ability to manage multiple priorities in a fast-paced, seasonal environment.
Ability to interpret and support regulations including USDA, DEC, food safety, environmental, and employment-related compliance requirements.
Proficiency in Microsoft Office, especially Excel; ability to quickly learn new systems.
Strong analytical skills to evaluate data, interpret policies, and recommend practical improvements.
Excellent written and verbal communication and interpersonal skills.
Exceptional organizational, time management, and problem-solving abilities.
Ability to work independently and collaboratively as part of a team.
EDUCATION AND EXPERIENCE
Bachelor's degree in business management, accounting or related field or equivalent experience.
Extensive experience in business management and accounting.
Experience in human resource management.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Sit, talk, see and hear.
Stand, walk, squat and crawl.
Lift or move up to 25 pounds.
Vision abilities required include seeing near and far.
Driving or riding in a vehicle occasionally (farm equipment)
The physical work environment is an agricultural farm environment with attendant noise level. However, the employee will often be exposed to:
Dust, odors, and dirt associated with agricultural farming.
Excessive noise levels associated with farm equipment.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IND5
Front Office Manager
Office manager job in Niagara Falls, NY
Job DescriptionDescription:
voco the Cadence Niagara Falls USA
Pay Rate: $20-23/hour
All Candidates Must Have:
Strong critical thinking skills
Aggressive hospitality and a guest-first attitude
A professional and hygienic demeanor
Reliable transportation
A warm and welcoming smile
General Summary:
Responsible for assisting in the overall success of the hotel by meeting or exceeding planned objectives in an effort to maintain maximum occupancy, revenue, efficiency and accuracy. Ensure superior service is provided to all guests and product quality standards are met.
Principal Responsibilities:
• Oversee the facility operations including guest services, housekeeping, food & beverage, and maintenance.
• Supervise and train front desk staff, ensuring exceptional customer service and adherence to company policies and expectations.
• Monitor guest feedback and implement strategies for improvement.
• Handle guest complaints and special requests professionally and promptly.
• Ensure accurate room assignments, check-ins/check-outs, and billing procedures.
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
• Prepare schedules, manage payroll and labor costs in line with budget.
• Maintain records of occupancy, room rates, and revenue reports.
• Ensure compliance with health, safety, and security procedures.
• Implement and maintain standard operating procedures (SOPs) and service protocols.
Requirements:
Job Duties:
Guest Services:
• Greet and welcome guests, ensuring a warm and personalized check-in and check-out experience.
• Handle guest complaints, feedback, and requests professionally and efficiently.
• Monitor guest satisfaction and implement service improvement plans based on feedback.
• Provide information and assistance regarding hotel services, local attractions, and travel routes.
Team Leadership & Staff Management:
• Recruit, train, supervise, and evaluate performances of all team members.
• Prepare weekly schedules and ensure adequate staffing levels for all shifts.
• Foster a positive team environment and provide ongoing coaching and development.
• Conduct regular team meetings and performance reviews.
Operational Management:
• Oversee daily front desk operations including reservations, room assignments, and billing.
• Complete daily deposits and bring to local financial institution.
• Ensure compliance with hotel policies, procedures, and brand standards.
• Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
• Monitor room inventory and work with the reservations team to maximize occupancy and revenue.
• Ensure front desk equipment and supplies are well maintained and stocked.
Qualifications:
A Bachelor's degree (B.A) from a four-year college or university; or at least two years' related management, or comparable experience is strongly preferred. Minimum of 2 years in hotel operations. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including intranet, Property management system, WORD, and EXCEL is strongly preferred. Must have a valid drivers' license, and acceptable driving history subject to company approval.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 50lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception.
Disclaimer:
The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
Business Manager
Office manager job in Buffalo, NY
The Business Manager provides strategic oversight and management of the Business Office as a member of the Parent Network's management team. The Business Manager plans, organizes, and directs Parent Network's financial activities. S/he develops and maintains sound financial practices, working with the Executive Director, the Board's Audit and Finance Committee, and the Board of Directors to prepare the annual budget and ensure that the organization operates within budget guidelines and complies with federal and state mandates for 501(c)(3) organizations.
Qualifications
• BA in accounting or finance; advanced degree preferred.
• Expert understanding of generally accepted accounting principles and procedures and business and administrative practices within nonprofit environments.
• Seven (7+) years of progressively responsible experience managing accounting and financial systems including reporting for diversely funded nonprofit organizations.
• Experience managing and overseeing local, state, and federal government grants and contracts.
• Experience collaborating with senior staff to develop a robust financial management system.
• Excellent technology skills with finance and accounting management software (QuickBooks, Microsoft Office (including Word, Excel, PowerPoint, and Outlook), Google Apps for Business (Gmail, Docs/Drive), databases, and mobile tools. Experience with Salesforce is a plus.
• Strong written and oral communication and presentation skills, with the ability to communicate effectively at all levels of the organization.
• Excellent analytical and organizational skills
• Collaborative work style with demonstrated leadership ability in a flexible, team-oriented environment.
Additional Information
Full time position
DO NOT USE Office Manager
Office manager job in Buffalo, NY
Our company is looking to hire an office manager to be responsible for the general operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies and taking proper inventory, and supervising our office staff to ensure maximum productivity. You will also be required to create presentations and produce management-level reports.
This is a local position. Selected candidate MUST live in Erie County, New York. Preferably Buffalo or surrounding areas. This position is NOT remote.
To be a successful hire, you will need to have prior experience in office administration. You will also need to be proficient in Microsoft Office applications such as Word and Excel. A bachelor's degree is required.
ESSENTIAL FUNCTIONS
General
· Answer incoming calls and emails and facilitate appropriate team members. · Coordinate and schedule meetings for staff.· Collaborate with Housing Advocate, Case Manager, and Resident Aide serving as backup, particularly administrative support in case management. · Retrieve, sort, and distribute mail, including travel to Post Office, scanning of documents, and storing of digital and physical files. · Assist client intake; responsible for ensuring all incoming/outgoing communications and information is accurate and logged, and all documents received (as needed).· Assist customers with document scanning and uploading their documents (if needed). · Assist both Shelter and Apartment Teams with special projects, as needed.
Client relations
· Provide administrative support to the Shelter Team and the Apartment Management Team, including physical and digital file management, data entry, and customer triage. · Bookkeeping for all expenses and invoicing various funding entities, tracking revenue and expenditure. · Recording and documenting all receipts, bills, and client paperwork to ensure timely invoicing and reimbursement. · Maintain up-to-date customer files & complete data entry for reporting in accounting programs, including MS Excel, Google Sheets, Wave App, and other databases.
Specific functions and duties
· Respond to telephone/email/mail/in person inquiries about products and services. Provide routine information about the Shelter and Apartments to members of the public contacting our office requesting general information. · Serve as first line of billing and revenue activities, preparing notices of outstanding invoices, making weekly, monthly reports for Program Director and Executive Director. Conducting necessary phone calls and email communications to vendors and funders to ensure financial operational accuracy. · Process and complete all necessary paperwork related to client data for agency records.· Organize and maintain accurate files in conjunction with Housing Advocate and Case Manager of client information and program services delivery. Setting up files, including creating file labels, and updating file labels and indexes. · Assist in assuring completeness and accuracy of documentation of intakes, case notes, client interactions, and any other client-related data on a timely basis. As well as assisting in the preparation of reports using the collected data. · Assist in the scheduling and coordination of client appointments and Office calendar management.· Assist with the development of marketing materials and marketing of the services, including sending letters, brochures, and other materials, digital and physical. · Assist with volunteer, intern, and non-employee members of our staff/team management; serving as a POC to facilitate directives and duties assigned. · Type reports, memos, correspondence, etc. and proofread them for grammatical and typographical errors. · Monitor and serve as POC for procurement agent of agency of office supplies, food pantry, clothing pantry and other needs. · Manage food pantry and clothing pantry inventory and database with the assistance of Program Coordinator. · Operate standard office machines, including computers, copier, fax machines, and postage machines. · Assist in planning, scheduling, preparing for, and coordinating community events. ADDITIONAL RESPONSIBILITIES· Represent My Place Home for the Homeless, Inc. in a manner that will foster the best possible relationships with potential customers, community partners, and other external stakeholders.· Manage data quality for new and prospective clients; responsible for ensuring all communications and information is accurate and logged, and all documents received.· Accomplishes all other duties and tasks as appropriately assigned or requested.· Exercises sound judgment, maintains confidentiality, and follows policy and procedure.· Other responsibilities or special projects as requested. · Willingness to flex time around the needs of the Office.· Must be able to regard all client information as confidential. · Would benefit from having valid state driver's license and reliable vehicle. · Attentive to detail and good organizational skills. · Willingness and desire for continued professional development and further development of duties and responsibilities in service to the organization and the clients that we serve.
KEY SKILLS AND ATTRIBUTES
Ø Customer Service - Works with the My Place Home for the Homeless team to provide first class customer support; Provide timely, accurate follow-up and communication is a critical component to success in this role.Ø Collaborative - Is outgoing, personable and passionate about working with people to further the organization's mission. Ø Self-Starter & Team Player - Takes initiative, possesses a strong sense of ownership; Successful collaboration with daily tasks, occasional projects and the attainment of knowledge are necessary to ensuring success in providing the best quality customer experience.Ø Strong Communication - Is outgoing, personable and passionate about working with people who need help realizing their need for temporary to permanent housing in a safe and comfortable home.Ø Professionalism - Represents My Place Home for the Homeless team in a manner that will foster and cultivate positive relations with customers, volunteers, fellow team members and community partners. Is detail-oriented with good follow-up.Ø Comprehensive Communication - The ability to communicate in way that promotes a full understanding and proper context for the recipient to best understand and move forward with the information provided. Ø Proactive Engagement - Providing the appropriate levels of passion and interest in the position, programs, and missions and goals of the agency that by continually assisting with efforts to improve products, services, operations, in the pursuit of goals and objectives. Ø Confidentiality and sensitivity to information provided by clients - Maintain the privacy of client information by protecting any information and documentation shared and limiting its distribution
A bachelor degree or equivalent.
Five years of experience in office administration
Office management experience.
Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
KNOWLEDGE, SKILLS & ABILITIES
· Has passion for excellence in customer service; excels in a fast paced, team-oriented environment.· Highly developed analytical skills, used to identify patterns and discrepancies in data and process flow.· Strong organizational and highly developed verbal and written communication skills.· Reliable transportation necessary and a valid ID is encouraged.· Bilingual English/Spanish a plus
(but not required).
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer. Compensation: $18.00 - $21.00 per hour
Pastor Reginald E Kerr who after retiring thirty-seven and a half years from Dunlop Tires (Tonawanda NY) and serving faithfully for almost 20 years ministering to inmates at the Gowanda, Attica, and Collins correctional facilities decided to start his own Church (Temple of Christ) in 2005.
Three years later (2008), with his wife Sarah by his side, he would open up My Place Home for the Homeless Shelter for women and children. Their shelter would provide a warm and safe environment, nutritional meals and access to resources to help the disadvantaged rebuild and regain their independence and self-sufficiency.
Pastor Kerr invested not only his time but also his personal financial resources to help others. These charitable acts of love inspired others to join and continue the mission of serving others. Many people have donated their time and resources to continue the mission of love that he started.
My Place Home is committed to helping those displaced by hardships that and without permanent housing to reclaim their independence and find a place to call home.
Auto-ApplyOffice Manager
Office manager job in Williamsville, NY
WHO WE'RE LOOKING FOR
Spectrum Vision Partners (“SVP”) and OCLI Vision (“OCLI”) work together to provide world class eye care to our patients to improve lives. SVP, the management services team, supports OCLI vision, one of the largest multi-specialty ophthalmology networks in the U.S. Our unique model and collaborative culture differentiate us in the marketplace and in our service to our patients. We build our culture one hire at a time and we focus on building great teams and keeping our employees happy. We promote from within and offer fantastic medical, dental and vision coverage! We also offer a 401k match and generous PTO plan!
We want to learn more about you and the kind of team culture you can help us create. We're interested in your relevant skills and what you can do. We're even more interested in your positive attitude and flexible mindset!
THE OPPORTUNITY AT HAND
We are seeking a responsible office manager to oversee the administration of one of our clinics. Your responsibilities will include supervising office staff, monitoring budgets, billing, ordering supplies, maintaining records, and ensuring that the day-to-day operations of our office run smoothly.
To be successful as a medical office manager, you should have excellent organizational and time-management skills. The ideal candidate will also have strong interpersonal skills, with an affinity for customer service, and has experience managing multiple medical practices.
OUR EXPECTATIONS OF YOU
Supervise the office staff and oversee the day-to-day operations of the clinic
Manage all HR related activities in the clinic
Ensure the reception area is clean and welcoming
Manage office operations and procedures such as patient registration, patient checkout, record creation and record management systems, and ensure peak patient flow
Maximize office productivity through effective triage of physician's schedule; scheduling of staff; planning, assigning, and directing tasks; and proficient use of appropriate software applications
Responsible for the maintenance of supplies and clinical equipment to minimize down time
Monitor office schedule and patient flow, and act as backup to clinic staff
Responsible for training of staff and making appropriate recommendations to administration
Maintain knowledge of trends in ophthalmology
WHAT YOU'LL NEED TO SUCCEED
3-5 years of experience managing a medical practice
Extensive experience with an EMR system
You're extremely detail oriented and have exceptional time management skills
You're a strong, empathetic leader who works well as part of a team
WHO WE ARE
Our globally recognized healthcare team is comprised of some of the top minds in ocular medicine. Our senior management team has a combined 200 years of eye industry experience collaborating with some of the most recognized practices in the nation. While our providers have the expertise to diagnose and treat complex ocular, oculoplastic, and retinal conditions, we're also uniquely qualified to provide care for our patients from childhood though adulthood. We build relationships with our patients that last a lifetime.
With nearly 1,400 employees, we support over 50 clinic locations, five state-licensed ambulatory surgery centers, and over 110 surgeons, doctors, and other medical professionals. Our brands include OCLI Vision, Island Eye Surgi-center, New Vision Cataract Center, AIO, and others.
At Spectrum Vision Partners we know that cultivating diversity and fostering an inclusive work environment is critical to our impact and success. We create an environment where no individual is advantaged or disadvantaged because of their background. We offer equal opportunity employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status. With a commitment to maintaining a bias-free environment in which harassment is prohibited, we respect cultural diversity and comply with the laws of the places in which we operate. We expect our business partners, suppliers, clients, and all of our team members to uphold these commitments.
Auto-ApplyOffice Manager for Student Engagement and Leadership
Office manager job in Amherst, NY
Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.
Job Description:
Amherst College invites applications for the Office Manager for Student Equity and Leadership position. The Office Manager for Student Equity and Leadership is a full-time, year-round position. The expected salary range for this job opportunity is: $26 to $28 per hour.
The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information.
Reporting to the Associate Dean of Students for Equity and Engagement, the office manager provides direct administrative and technical support to the Director of Student Engagement and Leadership and the Associate Dean of Students for Equity and Engagement. The office manager is critical to the overall goals of Equity and Engagement in supporting students' intellectual, social, cultural, and recreational activities - overseeing the effective accounting and outlay of funds through departmental operating accounts totaling over $350,000. The office manager is responsible for supporting the planning, scheduling, coordinating, and executing the day-to-day and long-term workload, activities, and responsibilities of Student Engagement and Leadership. The office manager will interact professionally with all levels of staffing, including faculty, administrators, and the student population. This position will act as a liaison between students and other campus departments. This person will be self-directed and have the ability to organize and prioritize to meet deadlines, time constraints, and faculty and student concerns in a dynamic and diverse professional environment. Individual performance is evaluated annually by the Associate Dean of Students for Equity and Engagement.
The office manager for Equity and Engagement is required to work in person, occasionally late nights, and weekends as needed.
Summary of Responsibilities:
Office Management
Provide front-line customer service for Student Engagement and Leadership.
Answer and direct phone calls to Associate Dean of Students for Equity and Engagement, Director of Student Engagement and Leadership, Associate Director of Student Engagement and Leadership, Associate Director of New Student and Family Programs, and Student Leadership Development Coordinator.
Coordinates all travel and lodging arrangements for professional staff and, processes all reimbursements and invoices for travel/expense charges
Maintain the schedule for the Associate Dean of Students for Equity and Engagement and the Director of Student Engagement and Leadership.
Maintain websites for the Keefe Campus Center and Inter-term
Stay up to date with software and hardware systems that can facilitate our programs, including Microsoft Office Suite, Google productivity tools, CSGold, EMS Reservation system, Datatel, CMS, and Campus Labs Engage, QuickBooks
Support student office assistants' hiring, onboarding, and task management
Process student payroll paperwork on a bi-weekly basis
Manage inventory of general office supplies for the department
Handle all key card access requests for the James & Stearns practice rooms on a daily basis
Distribute and track key distribution for all student organization office spaces
Assist in coordinating the annual Inter-term program to ensure that students are signed up for field trips, classes, and programs
Business Management
Maintain Student Engagement and Leadership budgets and supporting paperwork
Act as liaison between the Associate Dean of Students for Equity and Engagement, Director, Associate Directors and Coordinator and other professional staff to the Controller's Office
Reconcile reported expenditures and maintain professional accounting of executed charges through various forms (Purchasing Card, Purchase Orders, Invoicing, etc.)
Work directly with vendors for payments on outstanding invoices
Process student reimbursements through both the Student Engagement and Leadership and the Campus Activities Board co-sponsorship funding request
Facilities Management
Assist the Associate Director with maintaining the reservation system for Student Engagement and Leadership spaces
Coordinate door access to several on-campus Student Engagement and Leadership locations
Manage the building's vendor program
Assist in the management of the Keefe Campus Center
Check out keys to student office spaces
Assist in coordinating the management and daily requests of Keefe Campus Center in collaboration with Facilities and Custodial Services
Provide operational and programmatic support for student-led events and programs
Qualifications:
Associate's Degree
An equivalent combination of education/experience in lieu of the minimum education and related experience
Three years of related experience
Proven administrative or accounting experience
Knowledge of office management systems and procedures
Excellent time management skills and ability to multitask and prioritize work
Attention to detail and problem-solving skills
Strong organizational and planning skills
Demonstrated effectiveness in using administrative, organizational, and interpersonal skills
Strong written, oral, and electronic communication skills
Commitment to supporting a diverse student community
Ability to work both independently and collaboratively with the campus community
A broad understanding of working in a student-focused environment
Successful completion of a pre-employment physical and lift test
Successful completion of required reference and background checks
Preferred
Experience working on a college or university campus
Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted.
(Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen)
Review of applications will begin immediately and will continue until the position is filled.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Auto-ApplyPart-Time Office Administrator
Office manager job in Buffalo, NY
Are you a dependable administrative professional who wants a meaningful part-time role where your presence truly makes a difference? StaffBuffalo is partnering with a long-standing, community-centered organization to hire a Part-Time Evening & Weekend Office Administrator, paying $20-$24/hour. This is a wonderful opportunity for someone who enjoys being the steady, reassuring voice on the phone, keeping office operations organized, and supporting essential evening and weekend workflows.
In this Office Administrator role, you'll work closely with a supportive, close-knit administrative team, helping with essential paperwork, phone support, printed materials, and general office coordination. The ideal office administrator is warm, composed, proactive, and truly enjoys being the “glue” that keeps an office running smoothly. You'll handle meaningful administrative tasks, adapt to shifting priorities, and contribute to a well-organized, professional environment.
If you're an empathetic, detail-oriented administrative professional who thrives in a caring, service-focused setting and appreciates work that matters, this could be the perfect part-time opportunity.
This is an on-site, in-person position in the Buffalo area, part-time (20-30 hours/week), and requires one weekend shift plus several weekday evening shifts.
Responsibilities
Answer incoming calls with professionalism, compassion, and clear communication
Handle day-to-day administrative tasks including data entry, documentation, printed materials, and workflow coordination.
Create programs, cards, memorial videos, and other printed or digital materials.
Assist team members and office leadership with administrative needs and follow-up tasks.
Coordinate with a small weekend admin team and occasionally work independently for short periods.
Present yourself professionally at all times (business attire required).
Qualifications
Strong computer skills; able to learn new systems quickly.
Excellent communication and phone abilities with a warm, engaging, and professional tone.
High level of empathy and emotional intelligence when interacting with callers.
Dependable, proactive, and able to think several steps ahead.
Comfortable staying composed during both slow periods and fast-paced, busy moments.
Strong attention to detail with the ability to keep paperwork and information organized.
Works well in a collaborative, supportive team environment.
Schedule
Evenings: typically between 10:30am-7pm or 11:30am-8pm (flexible rotations).
Weekends: Saturday and/or Sunday, approximately 9am-5pm.
Approximately 20-30 hours per week, depending on coverage needs.
Ability to adjust hours with team coordination when needed.
The advertised pay range represents what we believe at the time of this job posting, that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.
First time working with a
Recruiter
? No problem! We make the process as smooth and straightforward as possible. Communication is key - to get started, all we need from you is an updated resume and some time to chat. Our team will get to know and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.
StaffBuffalo
is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.
Office Coordinator
Office manager job in Buffalo, NY
Job Description
The Office Coordinator supports day-to-day administrative and accounting operations. This role requires strong organization, punctuality, and the ability to follow established procedures. The ideal candidate has experience with office administration, data entry, and basic A/P and payroll tasks.
What you will be doing:
• Answer and route incoming phone calls
• Perform Accounts Payable (A/P) including billing, invoice processing, and vendor communication
• Assist with collections and follow up on outstanding balances
• Support payroll preparation and time entry review
• Complete data entry tasks, including updating the sales journal and internal reports
• Maintain filing systems (electronic and physical)
• Perform general office duties including scanning, organizing documents, and mail handling
• Ensure accuracy, attention to detail, and timely completion of tasks
• Follow instructions, company policies, and administrative procedures
• Assist team members with administrative support as needed
What you will need:
• 1+ year of administrative, office assistant, or coordinator experience preferred
• Basic computer proficiency (Microsoft Office)
• Knowledge of A/P, billing, or payroll tasks preferred
• Strong attention to detail and accuracy
• Excellent communication and customer service skills
• Ability to multitask, prioritize, and problem-solve
• Reliable, punctual, and able to follow direction
• Ability to work both independently and in a team environment
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Guest Experience Managers
Office manager job in Buffalo, NY
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Disability Solutions to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Disability Solutions
Job Description: Description & Requirements
Who We Are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive, and growth-focused environment for our people.
Job Summary
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our stores every day. Assistant Managers, Guest Experience are responsible for leading from the floor to build, manage, and develop team members. Assistant Managers, Guest Experience create an environment and a team culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their team delivers an outstanding guest experience in line with company values and directives.
Core Responsibilities of the Job
Leadership and People Management
- Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.
- Engage team members by helping them understand how their work supports the success of the store and of lululemon overall.
- Implement the Store Manager's People vision for the store and cascade to team members.
- Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skill sets to drive key results and performance.
- Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and continuous development check-ins.
- Lead performance management activities, including direct feedback and continuous check-ins, facilitating team acknowledgment and rewards, managing performance documentation, and addressing performance concerns.
- Address employee concerns or issues, including knowing when to partner with internal support to take appropriate action.
Guest Experience and Community
- Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching.
- Provide retail floor leadership to team members, including making in-the-moment decisions to maintain efficiency and effectiveness of retail floor coverage and operations.
- Resolve guest feedback and address emergent issues, including guest escalations and urgent requests, helping to "make it right" for guests.
Operations, Product, and Strategy
- Partner with other managers to review business data and metrics (e.g., profit and loss [P&L] statement) to inform planning processes (e.g., quarterly business review, sales planning, and hiring strategy).
- Maintain strategic product presentation/visual merchandising by ensuring product recovery, restock (e.g., pant wall, size store), destock, or minor visual merchandizing changes are accomplished.
- Open and close the store in accordance with the opening and closing procedures.
- Understand and adhere to people safety policies and procedures to maintain a safe work environment.
- Perform work in accordance with applicable policies, procedures, and laws or regulations.
Budget Responsibility
- Accountable for delegated aspects of controllable budget and labor hours.
People Management Leadership role directly responsible for subset of store employees as delegated by Store Manager
What We Look For
Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
Integrity: Behaves in an honest, fair, and ethical manner
Leadership: Is able and desires to lead and inspire others; motivates, empowers, develops, and directs people as they work
Guest Experience: Actively creates an inclusive, high-caliber experience and connection for every guest through team members
Team Building: Creates and develops teams that maximize accomplishments; encourages unique contributions and different perspectives
Decision Making/Problem Solving: Uses logic and reasoning to evaluate alternatives and make effective, timely decisions
Strategic Thinking: Sets strategies that are aligned to the vision and values of the company to achieve goals/vision/further the mission; considers the 'big picture' implications of decisions
Change Management Leadership: Leads others through change processes and uncertainty
Interactive Communication: Conveys information effectively and understands information shared while interacting with others
Job Requirements
Eligibility
- Must be legally authorized to work in the country in which the store is located
- Must have the ability to travel to assigned store with reliable transportation methods
Schedule/Availability
- Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays
Experience
- 1 year people management experience
- 1 year leadership experience, including experience managing business operations and administration and managing projects or processes
Job Assets (i.e., nice to have; not required)
- Education: High school diploma, GED, or equivalent
- Education: Bachelor's degree or equivalent
- Experience: 1 year retail or sales specific management experience
- Experience: 1 year recruiting, hiring, or training employees
Work Context (e.g., environment, interactions, physical)
- Work occurs in an environment with bright lights and loud music
- Work is accomplished as part of a team and also independently
- Work may involve managing conflict or mediating problems between others or deescalating guest issues
- Work involves reaching out to meet and build relationships with strangers/new people, and to strengthen existing community partnerships
- Work is sometimes conducted on a computer or other technical devices, including to meet with others virtually
- Work involves moving through a store for most of a shift to help guests and accomplish work, but can also involve sitting for extended periods of time (i.e., more than 1 hour)
- Work may occasionally involve moving boxes weighing up to 30 lbs (13.6 kg)
Compensation & Benefits Package
lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional team performance. The base pay range for this position is from $22.30 - $30.17/hour subject to minimum wage in the location. The base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. This position has a target bonus of an additional 25%, subject to certain requirements and the Company's discretion, bringing the total target compensation range between $27.88 - $37.71/hour.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth: Extended health and dental benefits, and mental health plans, Paid time off, Savings and retirement plan matching, Generous employee discount, Fitness & yoga classes, Parenthood top-up, Extensive catalog of development course offerings, People networks, mentorship programs, and leadership series (to name a few).
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
Assistant Teachers - Delaware Ave., Buffalo
Office manager job in Buffalo, NY
We are looking for individuals with a strong work ethic and a passion for working with young children in our NAEYC accredited Early Childhood Center. Are you organized, dependable, creative, energetic and nurturing? Do you love working in a team environment? Come join us and get paid to play!
Job responsibilities include:
* Actively engaging and interacting with children in their play (ages9 months to pre-K)
* Maintaining classroom cleanliness
* Feeding children
* Changing diapers
* Assisting Lead Teacher in developing lesson plans
* Establishing positive relationships with children and their families.
To be considered for this position you must be available weekdays between 7:30 AM and 6:00 PM. YOU MUST BE PREPARED TO WORK AT LEAST THREE AFTERNOONS UNTIL 6:00 PM, NO EXCEPTIONS.
Perks include a free gym membership (state of the art fitness center, adult classes, pool and more), paid time off, employer contribution toward health insurance, 401K, staff discounts on childcare and summer camp.
Minimum Qualifications:
Must be 18 years old, have a high school diploma (or equivalent), and at least one year of work experience in a child care setting.
Preferred Qualifications:
Associate degree or higher in Early Childhood Education or a related field, or a CDA and two or more years of experience in a child care setting.
Hourly wage starting at $15.19 an hour and up to $16.95 an hour, based on education and experience.
Customer Experience Team Member
Office manager job in East Aurora, NY
Job DescriptionSalary: $16.50 to $17
Join a Local Team That Cares
Flexible Hours | Great Community | No Nights or Sundays
Nestled in the heart of the charming Village of East Aurora, Benzingers Clothing Care has been helping our neighbors look sharp and feel their best for generations. Were more than a dry cleaner were part of the daily rhythm of this wonderful community.
Were looking for afriendly, energetic, and reliable team member to join our front counter team. If you enjoy staying active, connecting with people, and being part of a supportive crew, this is a perfect part-time role.
What Youll Do
Be the Friendly Face Greet each customer with a genuine smile and upbeat attitude.
Treat Every Garment with Care Check items to make sure theyre ready for their best clean.
Use the Latest Technology Enter and track orders in industry-leading software, full training provided.
Stay Organized Keep things flowing so every customer enjoys a smooth, stress-free experience.
Why Youll Love Working Here
Small, Supportive Team Work with people who look out for each other.
Pay & Perks Earn solid wages plus incentive programs.
Flexible Schedule Predictable hours, no late nights, no Sundays, and just two short Saturdays a month.
Training & Growth Well teach you everything you need to know and help you build skills for the future.
Community Connection Youll work in a place where customers know your name and genuinely appreciate what you do.
Feel-Good Work Help people look and feel their best every day.
Were Looking For
A warm, welcoming personality and love of customer interaction.
Attention to detail and pride in doing things right.
Dependable, upbeat, and willing to learn.
Ready to Join a Place That Feels Like Home?
If youre looking for a job that keeps you active, connects you to the community, and fits your life wed love to meet you.
Experienced Dental Office Manager
Office manager job in Buffalo, NY
Dental Office Manager
Join the Fastest Growing Dental Team in Western New York!
About Us:
Concierge Dental Group is expanding, and were seeking a dedicated and experienced Dental Office Manager to lead our team, deliver exceptional patient experiences, and oversee the financial and operational performance of our growing practices.
Key Responsibilities
Leadership & Staff Management:
Lead and manage administrative staff, dental assistants, and providers
Conduct daily morning huddles and monthly team meetings
Train, coach, and evaluate staff to promote professional growth and accountability
Foster a positive, motivated, and collaborative work culture
Patient Services:
Oversee the patient experience from scheduling through post-visit follow-up
Resolve patient concerns professionally and promptly
Ensure accuracy, completeness, and confidentiality of all patient records
Financial Management:
Oversee office production and collection goals
Monitor accounts receivable and implement strategies to reduce outstanding balances
Manage P&Ls and analyze financial reports to support business goals
Experience working with state insurance plans is a plus
Operational Excellence:
Implement and maintain office policies and procedures as directed by management
Ensure full compliance with HIPAA, OSHA, and other regulatory standards
Manage office supplies, equipment, and inventory efficiently
Communication & Coordination:
Serve as the primary liaison between administrative, clinical, and management teams
Communicate updates, expectations, and policy changes clearly and consistently
Qualifications
Education:
High school diploma or equivalent (required)
Bachelors degree in business, healthcare administration, or a related field (preferred)
Professional Experience:
Minimum 35 years of dental office experience required
Prior management or supervisory experience within a dental practice required
Proven ability to lead a team to achieve operational and performance goals
Experience training and developing staff
Technical Skills:
Proficiency with dental practice management software (OpenDental, Eaglesoft, etc.)
Strong understanding of dental billing, coding, insurance, and A/R processes
Familiarity with HIPAA, OSHA, and dental compliance standards
Interpersonal Skills:
Excellent communication and leadership abilities
Strong organizational and problem-solving skills
Ability to handle conflict resolution and motivate staff
Commitment to exceptional patient care and customer service
Why Join Concierge Dental Group?
Competitive salary and bonus structure
Comprehensive benefits package, including health insurance, paid time off, and retirement plans
Career growth and advancement opportunities
Access to state of the art technology and modern facilities
Supportive, team oriented, and professional work environment
Ready to Take the Next Step?
If youre an experienced dental professional ready to lead with excellence in a fast-paced, growth-oriented environment, we want to hear from you!
Apply Today:
Submit your resume and a brief statement outlining your relevant experience and why youre the perfect fit for this role.