Service Manager
Operations manager job in Miami, FL
Hogan Transportation is a 100-year-old full-service, multi-faceted transportation company operating throughout North America with a tradition of unparalleled, personalized service to clients, utilizing first-class equipment and advanced technology. We have a need for a Service Manager to help us meet our clients' needs. This is an awesome opportunity for the right person to make his or her mark with a growing, successful company!
Do you have the knowledge, skills, abilities and background to manage the activities of our shop?
Do you have 3 years' management experience and the ability to build a well-run shop?
Do you have 5 years' experience with truck maintenance?
Are you passionate about ensuring quality standards and deadlines are met and procedures are followed?
Do you have experience ensuring compliance with DOT standards?
Do you have the savvy to deal with customers and ensure high quality customer service?
Is ensuring the safety of your employees a top priority for you?
Do you welcome the opportunity to be accountable for a shop's performance?
Do you want to join a company that has been in business for over 100 years?!... and is continuing to expand?!...
If you answered "Yes" to these questions, our Service Manager opening may be the perfect fit for you! This position is integral to Hogan fulfilling its goal to be recognized as the most respected transportation provider in the industry by continually focusing on providing the highest quality experience possible for our customers, employees, and strategic partners.
This position is key to supporting our continued growth and success!...
If interested, fill out the basic information and click Apply!
Regional Director of Operations - Broward & Palm Beach
Operations manager job in Pembroke Pines, FL
Reporting to the Vice President of Operations, the Regional Director of Operations is accountable for driving operational consistency, efficiency, and performance across multiple ENT care centers within a defined market. This leader translates enterprise strategy into regional execution by managing performance outcomes, coaching managers, ensuring regulatory compliance, and sustaining a culture of excellence across all locations.
Scope & Focus
Scope: Multi-site management (5-15+ care centers or service lines)
Focus Areas: Operational standardization, performance management, growth enablement, and people leadership
Reports To: Vice President of Operations
Direct Reports: Practice Managers, Supervisors, and select administrative leaders
Key Responsibilities
Operational & Financial Performance
Implement standard workflows, SOPs, and policies consistently across all assigned sites in alignment with enterprise initiatives.
Monitor KPIs including visit volumes, slot utilization, conversion rates, revenue per visit, patient satisfaction, and controllable expenses.
Partner with Finance to develop and manage annual regional budgets; identify cost optimization and efficiency opportunities.
Ensure accurate and timely reporting of operational performance through collaboration with the Data Analytics and Decision Support team.
Conduct monthly site audits for compliance, facility standards, and patient safety readiness.
Leadership & People Development
Recruit, train, and coach Practice Managers to ensure accountability, empowerment, and leadership readiness.
Establish clear management rhythms:
Daily: Site-level huddles driven by Practice Managers
Weekly: Regional review meetings focused on performance metrics and issue resolution
Monthly: Regional scorecard reviews with VP of Operations
Partner with HR and the VP of Operations on performance management, succession planning, and culture initiatives.
Physician Relationship Management
Serve as primary liaison between operational leadership and physicians.
Lead regular physician alignment meetings to discuss performance metrics, service opportunities, and satisfaction drivers.
Collaborate with physician leaders to implement growth programs (e.g., Allergy, Audiology, Vestibular, Sleep) and address workflow barriers.
Support recruitment and onboarding of new providers, ensuring smooth operational integration and acclimation to MSO standards.
Strategic Execution & Growth
Lead operational rollout of new services, technologies, and acquisitions within assigned region.
Partner with Business Development on due diligence, onboarding, and implementation phases of new practices.
Oversee local market marketing efforts in collaboration with Marketing and Physician Relations to grow referral base and service adoption.
Compliance, Risk & Quality
Ensure compliance with all federal, state, and payer regulations; partner with Compliance Department for audits and follow-up.
Enforce safety, facility, and quality standards through structured checklists and site visit programs.
Lead remediation of audit findings and maintain readiness for internal or external inspections.
MSO & Cross-Functional Collaboration
Act as operational point person for rollout of MSO initiatives (e.g., new software, patient access changes, clinical integrations).
Coordinate with centralized departments (Revenue Cycle, Credentialing, IT, Procurement, etc.).
Cascade enterprise communications and ensure field readiness for new initiatives.
Key Skills & Competencies
Category
Competencies
Driving Results
Accountability, prioritization, decision-making, problem-solving
Operational Leadership
Workflow design, resource allocation, data interpretation, standardization
Interpersonal
Relationship building, communication, conflict resolution, negotiation
Change Leadership
Adaptability, implementation discipline, continuous improvement mindset
Cultural Leadership
Modeling values, fostering engagement, developing people
Qualifications
• Bachelor's Degree required; Master's preferred.
• 5-7 years in multi-site healthcare management (ENT, specialty, or ambulatory practice preferred).
• Proven record of operational performance improvement and leadership of multi-location teams.
• Strong analytical, communication, and organizational skills.
Payment Operations Senior Manager
Operations manager job in Plantation, FL
NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
About the Role:
As the Senior Manager/Director, you will lead the end-to-end fintech and payments platform operations, ensuring platform stability, transaction accuracy, compliance, and operational scalability. You will manage a high-performing team (including direct ICs), drive strategic initiatives around process automation and operational controls, and act as a key cross-functional partner to Product, Engineering, Finance, Compliance, and Treasury. Your leadership will be pivotal in advancing platform reliability, financial integrity, and customer experience as we scale.
Responsibilities:
• Lead and oversee all fintech and payments platform operations including settlement, funding, reconciliation, billing, exception management, and payment platform integrations.
• Drive strategic improvements in operational efficiency through automation, enhanced controls, and process standardization.
• Manage and mentor individual contributors and cross-functional project teams.
• Serve as the escalation point for complex operational issues, incidents, and root cause analysis, ensuring timely resolution and continuous improvement.
• Partner closely with Technology and Product teams to oversee platform integration quality, issue debugging, and deployment readiness.
• Collaborate with Finance, Treasury, Compliance, and Merchant Support to ensure accurate transaction data, regulatory adherence, and seamless financial processes.
• Develop and maintain comprehensive documentation, dashboards, and reports to support audits, compliance, and leadership reviews.
• Monitor payment network updates, evaluate operational impacts, and drive proactive adjustments to maintain compliance and service quality.
• Lead cross-functional initiatives to scale payments capabilities supporting flexible card programs, merchant integrations, and claims processing.
• Represent operations leadership in executive forums and coordinate with stakeholders to align operational goals with broader business objectives.
Qualifications:
• 10+ years in payments operations, fintech platform management, or related fields, including leadership experience.
• Deep expertise in payment processing systems, settlement, reconciliation, billing, and network operations (e.g., Mastercard).
• Proven ability to lead teams and manage complex, high-impact projects with multiple stakeholders.
• Strong strategic thinking with hands-on experience driving automation, process improvements, and operational excellence.
• Excellent communication skills across technical and business audiences.
• Proficiency with SQL, data visualization, and operational reporting tools; Python or similar scripting skills a plus.
• Experience with incident management, root cause analysis, and compliance frameworks.
• Bachelor's degree in engineering, Finance, Computer Science, or related field; advanced degree preferred.
• Passion for operational excellence and continuous improvement.
Operations Manager
Operations manager job in Miami, FL
Fenagh Engineering & Testing is seeking an experienced and results-driven Operations Manager to lead our growing team in Miami. This is a key leadership position responsible for overseeing day-to-day operations in special inspections (SI) and construction materials testing (CMT), while also playing a critical role in business development, marketing, and client relationship management.
***Local candidates to Miami area only please***
Key Responsibilities:
Manage and supervise field and laboratory testing operations
Ensure compliance with industry standards, project specifications, and safety regulations
Oversee and coordinate Special Inspections per IBC and local codes
Develop and maintain client relationships to support continued business growth
Collaborate with marketing and sales teams to generate leads and secure new projects
Recruit, train, and mentor field and office staff
Monitor project budgets, timelines, and reporting
Requirements
5 years of special inspection and materials testing experience required.
Salary
$100,000 - $200,000
Project Operations Manager | Landscape & Aquatic Design
Operations manager job in Palmetto Bay, FL
Aquatic Consultants Inc. seeks a Project Operations Manager with experience in a design discipline (architecture, landscape architecture, interiors, industrial design, or A/E) to support luxury aquatic design projects. Oversee scheduling, workflow, and operations for world-class residential and resort environments.
Join Aquatic Consultants Inc., a global leader in luxury aquatic environment design. This role oversees scheduling, workflow, systems, and cross-disciplinary coordination for high-end residential and hospitality projects. Candidates must have experience in a design discipline and strong project operations expertise. On-site in Palmetto Bay, FL.
ABOUT AQUATIC CONSULTANTS INC.
For over 35 years, Aquatic Consultants, Inc. has set the standard for luxury aquatic environments-from private island estates to iconic five-star resorts throughout the Caribbean, Bermuda, and beyond. Our Miami-based design and engineering studio partners with internationally recognized architects and landscape architects to deliver some of the world's most extraordinary pools and water features.
We are seeking a Project Operations Manager to support the internal operations, scheduling, systems, and coordination that drive our design studio.
RESPONSIBILITIES
Project & Operational Leadership
Manage the firm's master project schedule across multiple concurrent design projects
Track milestones, deliverables, budgets, and documentation
Coordinate with architects, landscape architects, engineers, and specialty consultants
Identify workflow bottlenecks and implement proactive solutions
Support the Owner/Principal with forecasting and operational strategy
Workflow & Team Coordination
Lead internal weekly coordination meetings
Structure communication across design, engineering, and administrative teams
Develop and refine SOPs, documentation templates, and internal workflows
Support continuous improvement of studio process and operations
Systems & Reporting
Manage ClickUp (or similar PM platform)
Build dashboards and workload visibility tools
Train team members on system use and workflow standards
Maintain detailed operational tracking across all active projects
Executive Partnership
Serve as a direct operational partner to the Owner/Principal
Uphold Aquatic's standards of excellence, precision, and discretion
Provide reliable operational structure to support design execution
REQUIRED QUALIFICATIONS
Experience working in a design discipline, including:
Architecture
Landscape architecture
Interior architecture
Industrial design
Engineering roles within an A/E or design-driven environment
5-10 years of project or operations management in architecture, landscape architecture, engineering, construction management, or luxury development
Strong scheduling, budgeting, and multi-project coordination capabilities
Proficiency in Excel and project management platforms (ClickUp, Asana, Monday.com, or MS Project)
Ability to coordinate design documentation and interface with architects/engineers
Excellent communication, organization, and follow-through
Full-time, on-site availability in Palmetto Bay, Florida
Must be legally authorized to work in the United States without the need for current or future employer sponsorship.
PREFERRED QUALIFICATIONS
Experience with pool, spa, aquatic, or exterior environment design (highly desirable)
Experience supporting luxury residential or hospitality design teams
Familiarity with AutoCAD or similar design documentation tools
Experience in boutique or high-touch design environments
COMPENSATION & BENEFITS
Salary: $90,000-$100,000 (commensurate with experience)
Paid Time Off
401(k)
Professional development via Genesis University
Mentorship from internationally recognized aquatic design leaders
Biscayne Bay waterfront office environment
HOW TO APPLY
Please submit your resume and a brief cover letter describing:
Your experience in a design discipline
Your operational and coordination experience within design-driven environments
Your interest in contributing to luxury aquatic design
Operating Director
Operations manager job in Doral, FL
We are looking for someone who:
Wants to leave behind the typical structured, 8-5 desk job
Is willing to bet on themselves and be financially rewarded for it
Enjoys problem solving within a fast-paced environment
Wants an autonomous position with support as needed
Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over 350 offices across 42 states in under 6 years. With a focus on giving our seniors the option to age in place, we are expanding our presence across the country and are seeking out an elite leader to spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and ongoing corporate training and support.
Business Development:
Develop and execute a marketing plan to establish Cornerstone as the preferred in-home care provider.
Referral building:
Cultivate and manage relationships with referral partners (hospitals, hospices, senior living, etc.).
Staffing and Scheduling:
Hiring and onboarding new team members and ensuring all shifts are properly staffed. Monitor on-call responsibilities as calls come from clients, caregivers and partners.
In-home Assessments:
Build strong client relationships, conduct intakes, and ensure client satisfaction.
Financial Management:
Oversee office budget that is reflected in profit and loss statements.
Cultivating Culture:
Creating the workplace of choice for your territory. Set your own standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
A proven leader with previous experience managing a team
Success with meeting sales and business development goals
Ability to work autonomously in a fast-paced environment
Entrepreneurial mindset
Experience with direct recruitment, hiring and oversight of staff
Strong interpersonal and communication skills
Benefits:
Base salary with 20% quarterly cash profit share
Paid health, dental, and vision insurance
Company provided car with paid gas
Cell phone stipend
Unlimited PTO with corporate approval
Initial and ongoing training and professional development opportunities
More about us:
A Day In the Life
**********************
Who We Are
**********************
Caregiver Appreciation
**********************
Job Type: Full-time
Pay: $80,000.00 per year
20% profit share
Benefits:
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
On call
Ability to Relocate:
Doral, FL: Relocate before starting work (Required)
Work Location: In person
Operations Manager
Operations manager job in Miami, FL
JOB TITLE: Operations Manager
REPORTS TO: General Manager
Job Purpose:
The Operations Manager is responsible for working closely with the Store Manager to support the long-term strategic vision for the TOM FORD Store and the day-to-day business operations, including coaching and management of the non-Selling employees, supporting sales target achievement and delivering top client experience through sound operational procedures, processes, policies and strategies.
Tasks & Responsibilities:
Product & Stock Management:
Maintain sales floor and BOH to the highest standards, in-line with Brand guidelines
Manage all consignment activities, COG's, negatives and on hands for store
Facilitate transfers to support optimal sell-thru and support zone success
Minimize stock damages thru strong stock management and ensuring excellence in BOH
Conduct regular inventory cycle counts as directed and communicate proactively with corporate office on inventory issues
Monitor merchandise pricing and ensure accuracy
Ensure exceptional standards of all stock areas, including well-organized and maintained stock areas that enable strong selling and a fast and seamless client experience
Store Operations & Process Management:
Monitor Company policies and compliance matters; ensure adherence to policies and standards, such as safekeeping of Company funds and property, personnel practices, merchandise handling, security, sales and record-keeping procedures
Ensure the store is secure and oversee compliance with all opening/closing procedures
Train, coach, and lead all associates in the execution of operations tasks, including all POS procedures, returns, alterations, shipping & receiving, and all other operational tasks
Follow the Company operational guidelines and polices at all times
Ensure the safety of the Store and its Employees is a priority at all times
Open and close the Store as needed
Work with the General Manager to ensure optimal staffing across all departments by effectively managing schedules to maintain appropriate coverage
Parter with Finance to ensure all Accounts Payable & Receivable processes are managed accurately and in a timely manner
People & Talent Development
Work with Store Leadership to develop strong market talent pipelines; identify, recruit, and retain top talents in all non-selling roles
Support the Store Performance Management process: ensure clear expectations are set and that talents are rewarded for top performance; work with General Manager to correct underperformance as needed
Create a safe and inclusive workplace for employees and clients
Participate in store meetings to discuss goals, performance, sales training, product knowledge, merchandising, and to convey other necessary information to management staff and associates
Support a high energy and a positive work environment; maintain a fair, consistent, and equitable set of standards to inspire and motivate the team
Skills, Competencies & Requirements
5-8 years of retail Operations experience required; preferably in a luxury environment
Strong entrepreneurial spirit, initiative, and commercial ability
Deep knowledge of the luxury industry with a high level of fashion sensitivity
Availability to work during Store hours of operation, including nights, weekends, and holidays, as needed
Ability to maintain presence on selling floor for long periods as needed
Strong interpersonal, communication, organization, and follow-through skills
Capacity to motivate, train and develop a sales and operations team
Ability to create high energy and a positive work environment.
Successfully work and manage time in a dynamic and fast paced environment
Must be able to operate all equipment necessary to perform the job, including Microsoft Excel, Word, PPT and Microsoft Teams, POS and phone systems, cash register and all other office equipment as needed
Ability to lift or carry (pushing/pulling) up to 25 pounds (or more).
Ability to bend, stoop, reach or squat to handle and stock merchandise
Ability to stand or walk for long periods (4-6 hours)
Electrical Service Manager
Operations manager job in Doral, FL
We are seeking an experienced Electrical Service Manager to lead and expand our Electrical Service Department. This role oversees operations, financial performance, and team development for all electrical service activities, including maintenance, repair, and installation of commercial and industrial electrical systems. Typical projects include power distribution systems, lighting systems, generators, switchgear, transformers, UPS systems, controls, etc.
Primary Responsibilities
Direct the day-to-day operations of the Electrical Service Department, working closely with the Service Coordinator to assign work and manage schedules.
Evaluate technician skillsets and align resources with the complexity of each job to ensure quality, efficiency, and profitability.
Recruit, onboard, and retain top electrical service talent while fostering a culture of professional growth.
Plan and implement technician training and development programs to strengthen technical expertise and career advancement.
Drive service sales growth through maintenance contracts, service agreements, and proactive client engagement.
Visit customer sites to provide technical oversight, prepare detailed estimates, and develop proposals, including ROI and cost-benefit analysis.
Monitor project financials, job costing, and departmental budgets to achieve profit targets.
Coordinate on-call schedules for after-hours and emergency service.
Provide advanced technical support and troubleshooting guidance to field teams.
Oversee inventory management, including vehicles, parts, tools, and testing equipment.
Conduct routine quality inspections at client sites to ensure compliance with company standards and safety regulations.
Partner with HR to deliver employee performance reviews, compensation adjustments, and career development discussions.
Perform additional responsibilities as assigned by branch leadership.
Qualifications
Degree from an accredited college, trade school, or completion of a recognized electrical training program.
Active electrical license and industry certifications required (Master or Journeyman Electrician preferred).
Experience
10+ years of experience in commercial or industrial electrical services, with a portion in a leadership or management capacity.
Minimum of 2 years of electrical service sales experience, including preparing proposals and securing new business.
Skills & Competencies
Proven leadership skills with the ability to delegate effectively, resolve conflicts, and motivate teams.
Strong written and verbal communication skills, with a customer-focused approach.
Highly organized and detail-oriented, with the ability to manage multiple priorities.
Proficiency with Microsoft Office and related business applications.
In-depth knowledge of electrical systems, controls, and power distribution equipment.
Solid understanding of financial management, including budgeting, estimating, and tracking job profitability.
Familiarity with service-based marketing and sales practices.
Director of Operations
Operations manager job in Miami, FL
Do you love change, leadership, and systems - and seeing people transform their lives?
Are you motivated by growth, incentives, freedom, and the opportunity to travel? Then read on!
Real Magic LLC, led by Anders Hansen, is behind a global movement that creates personal and professional transformation for participants. With our award-winning Real Magic LIVE© events, we unite transformation, strategy, and illusion - and we're now expanding into new markets. We're seeking an Operations Director who can turn vision into structure and ensure precise execution.
The Role
Drive the operational setup, annual/quarterly planning, and execution. Work closely with Anders and the leadership team.
Your Responsibilities
Day-to-day operations
Annual plan, KPIs, and follow-up
Quarterly project plans and execution
Hiring, onboarding, and training
Strategic sparring on key decisions
Cross-functional coordination and deadline management
Development and maintenance of systems/optimization
Who You Are
Proven experience (Ops Director/COO/Project Manager in a growth environment)
Fluent in Danish/English, strong CRM experience
Strategic, action-oriented, thrives in a high-tempo setting
Ready to travel, with the freedom/flexibility to grow the role
Experience with - or strong passion for - AI/automation
Independent thinker with a strong sense of ownership
We Offer
Core responsibilities in an international company, travel activities, close collaboration with Anders and an ambitious team, plus performance-based salary/incentives.
About Real Magic LLC
We combine entertainment, transformation, and business development to create lasting breakthroughs.
How to Apply
Send your CV + a video (1-3 minutes explaining why you are the right fit!) to ************************
Director of Warehousing & Operations
Operations manager job in Miami, FL
(Please note this is a full time role in office - NOT remote/hybrid)
Type: Full-Time, On-Site (Not Remote)
We are seeking an experienced Director of Operations to lead the overall operational administration and management of Warehousing, Fulfillment, and Logistics functions. This strategic role is responsible for driving operational efficiency, strengthening processes, and implementing improvements across both operational and financial KPIs.
Key Responsibilities
Warehouse, Fulfillment & Logistics Operations
Oversee all warehouse operations which scheduling, delivery systems, loading docks, storage, security, warehouse 5S standards, emergency action plans, and closing procedures.
Ensure accurate product receipt, storage, and distribution while maximizing space and resources and reducing waste/damage.
Maintain accurate inventory levels and ensure strong inventory control systems are in place.
Operational Leadership & Culture
Drive a culture of accountability through daily assessments and operational evaluations.
Review operating results and address performance issues promptly.
Develop, document, and implement SOPs across all facilities and delivery operations.
Performance Management & Compliance
Develop KPIs and metrics for supervisors and teams to measure warehouse and logistics performance.
Ensure compliance with OSHA safety regulations, AIB/Feeding America guidelines, and federal and state policies.
Lead training initiatives and support professional development within the team.
Monitor workplace performance and ensure timely, accurate execution of operational tasks.
Financial & Productivity Oversight
Manage financial targets, productivity, accuracy and timeliness metrics.
Support annual operating plans with effective productivity standards and goals.
Audit inventory and make informed recommendations for restocking, procurement, and replenishment.
Other Key Priorities
Ensure proper functionality and maintenance of all MHE in the warehouse.
Oversee safe, secure packing, labeling, and handling of all merchandise.
Support onboarding and training of newly hired employees.
Ensure all warehouse policies and procedures are consistently followed.
Required Skills & Experience
5-10 years of experience in logistics and supply chain management.
Strong proficiency in inventory management and WMS systems.
Excellent written and verbal communication skills.
Strong analytical, organizational, and problem-solving abilities.
Ability to manage deadlines, multitask, and perform in fast-paced environments.
Proficient in Microsoft Office.
Wholesale Operations Manager
Operations manager job in Miami, FL
Wholesale Operations Manager
Type: Full-Time
GLD is the leading men's lifestyle jewelry brand at the intersection of sport, culture, and style, with official licenses across the NFL, NBA, MLB, NHL, NCAA, WNBA, and MLS. After building a powerhouse DTC business and a massive community of fans, GLD is now scaling its wholesale channel with partners like Lids, Mitchell & Ness and In-Venue Retail stores.
We're looking for a Wholesale Operations Manager to help drive the operational and logistical backbone of our growing wholesale business. This person will ensure seamless order fulfillment, translate retailer compliance requirements into clear, daily direction for our warehouse and 3PL partners, ensuring precision, speed, and zero chargebacks.
Role Overview
Reporting to the Director of Wholesale, this role owns the operational execution of wholesale-from PO receipt to delivery confirmation. You will turn retailer routing guides, labeling rules, and compliance manuals into actionable workflows and daily tasking for logistics teams and 3PL partners. Success means shipments go out on time, in full, and with zero compliance errors.
We're looking for someone scrappy, detail-obsessed, and proactive, someone who can tighten processes, protect margin by eliminating chargebacks, and build the operational muscle needed to support a growing wholesale business.
Key Responsibilities
Order Management & Fulfillment
Manage all wholesale customer shipments from warehouse to delivery, ensuring on-time and accurate arrivals.
Own all wholesale shipments from PO receipt through delivery confirmation with retailers.
Convert retailer routing guides into clear, daily pick/pack/labeling instructions for warehouse and 3PL.
Prioritize daily outbound workload and issue directives to ensure OTIF (On-Time/In-Full) delivery.
Manage and process EDI orders end-to-end, ensuring accuracy through ASN and invoice submission.
Track and report shipment status daily to Sales, Finance, and Planning.
Partner with warehouse and 3PL teams to enforce labeling, packaging, and documentation standards that prevent chargebacks.
Systems & Reporting
Maintain system alignment across NetSuite, EDI (Orderful), vendor portals, and 3PL/WMS.
Monitor vendor compliance portals and ensure real-time updates, label pulls, and status confirmations.
Drive daily reporting on open orders, compliance status, and fulfillment performance.
Own accuracy- data integrity, labeling precision, and fulfillment execution.
Vendor Compliance & Chargeback Prevention
Make chargeback prevention a key KPI- track, report, and eliminate root causes.
Own and update vendor routing guides, ensuring all requirements are translated into step-by-step operational directives.
Lead new vendor setup with full compliance testing (PO, ASN, Invoice) before go-live.
Maintain compliance scorecards and proactively enforce retailer expectations.
Serve as lead point for compliance audits and dispute resolution.
Customer & Partner Coordination
Act as operational point of contact for wholesale partners and internal teams.
Communicate proactively with Sales, Planning, and Finance on shipment readiness and risk flags.
Maintain relationships with retailer logistics teams to streamline routing and avoid escalations.
Manage RA (returns/damages) processing with root-cause tracking tied back to compliance metrics.
What You Bring
5-10 years in wholesale logistics/operations or supply chain (jewelry/apparel/accessories a plus).
Expert in routing guides, labeling requirements, ASN compliance, and chargeback prevention.
Hands-on in NetSuite, EDI (Orderful or similar), WMS, and vendor portals.
Strong Excel/Google Sheets proficiency and ability to build operational dashboards.
Skilled at translating retailer manuals into clear instructions for fulfillment partners.
Entrepreneurial mindset. Action-oriented, fast, and solutions-focused.
Why GLD
Build the operational engine behind a high-growth wholesale business.
Work with a brand that moves fast, thinks creatively, and partners with the biggest names in sport and culture.
Competitive comp and opportunity to build something from the ground up.
Senior Store Manager, Bal Harbour
Operations manager job in Miami, FL
An exciting opportunity exists for a Senior Store Manager to join our Bal Harbour boutique.
The Senior Store Manager will lead the store to commercial and operational excellence by achieving all KPIs, delivering an elevated and memorable client experience and ensuring the store reflects Zimmermann's luxury brand standards. The Senior Store Manager is accountable for the overall performance of the store, the leadership of the management team and the development of all store team members.
The purpose of this role is to oversee all aspects of store performance, including sales, client engagement, operations, stock management and visual merchandising. The Senior Store Manager provides strategic direction, clear leadership, develops the Sales and Operations Managers and ensures the store team consistently achieves results through coaching, motivation and role modelling Zimmermann values and core behavioral competencies.
Key responsibilities include but are not limited to:
SALES PERFORMANCE:
Hold ultimate accountability for all store KPIs: sales, LY, link sales, average $ per transaction and client database growth.
Lead the execution of Zimmermann's Shopping Experience to deliver an elevated and unique client experience to all clients.
Partner with the Sales Manager to analyse performance, develop and implement strategies to exceed commercial targets.
Monitor sales trends and proactively drive initiatives to maximize client spend.
Set and communicate clear expectations for clienteling standards across the store.
Support the Sales Manager in nurturing client relationships, managing high-value client portfolios, building personal rapport with top clients and VICs.
Oversee CRM strategy and execution:
Ensure data integrity and full compliance with local legislation.
Review CRM outreach performance and provide coaching where needed.
Lead by example with client communications and appointments for key launches.
Drive new client acquisition strategies, ensuring opt-in targets are achieved weekly.
Oversee planning and delivery of VIC and client events, ensuring ROI, flawless execution and alignment with brand image.
Monitor competitor activity, sharing insights with Sales Manager and Retail leadership to maintain market competitiveness.
To effectively monitor sales by category and by season in order to request stock and increase the sales of the store
To identify clients' expenditure and trends season on season and provide feedback to the B&P team
To provide B&P weekly feedback on allocations, consolidations and replenishment in order to maximize sales
CLIENT DEVELOPMENT
To ensure all team members are acquiring and growing the Zimmermann client database through engaging and maintaining professional client relationships ensuring full compliance with local legislation
To ensure accurate client details are added to the Zimmermann database
To ensure team members' communicate with their client database on new launches, re-cuts and pre-orders or stock transfers.
To ensure all team members leverage CRM tools in order to organize appointments in accordance with launches, re-cuts and clients' requests
To ensure that “Thank you” outreach is sent to clients after each transaction
To ensure an exemplary standard of client service is provided to all clients (VICs and non- VICs), in line with brand expectation
To manage client expectations around waiting lists for high demand items and maximize sales achieved from waiting lists
RECRUITMENT & TALENT AQUISITION
Take ownership of the store's recruitment strategy, ensuring all roles are filled in a timely manner so the store is never left under-resourced or unsupported.
Partner with the Sales and Operations Managers to identify staffing needs early, creating proactive recruitment plans that support both client service and operational priorities.
Recruit candidates who not only demonstrate the skills and experience required, but also embody the attitude, values, and behaviours aligned with Zimmermann's luxury brand standards.
Ensure the recruitment process reinforces Zimmermann's culture of inclusivity, professionalism, and excellence - making all candidates feel valued, respected, and engaged throughout.
Treat every candidate as a potential advocate of the Zimmermann brand, regardless of outcome, ensuring their experience with the recruitment process reflects the brand's luxury positioning.
Partner with HR to ensure all compliance, reference checks, contracts, and onboarding processes are completed seamlessly and efficiently.
Support succession planning by identifying high-potential candidates who can grow within Zimmermann and contribute to long-term success.
LEADERSHIP & TEAM DEVELOPMENT
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude
Lead, mentor and develop the Store Sales Manager and Store Operations Manager, ensuring alignment with store strategy and KPIs.
To consistently provide leadership, set an example and be role model for all team members
To motivate and coach all team members to achieve their maximum potential
Provide consistent coaching, feedback and performance management across the management and store teams.
Deliver appraisals and individual development plans for Sales and Operations Managers
To follow company's guidelines when team member performance does not meet expectations
To identify succession plans required to develop strong career paths for all team members in collaboration with Line Manager
To train all team members following the Onboarding Schedule in Z. Style Suite
To ensure that every team member is completing all the trainings on Z. Style Suite and Z Learning in accordance with the deadlines
To ensure that all team members achieve a superior standard of product knowledge to maximize sales
To create an enjoyable working environment which promotes passion, focus, results and inclusivity in line with Zimmermann values
To maintain a professional appearance reflective of the brand image
To ensure that Zimmermann expectations in all areas of Shopping Experience, Product K
VISUAL MERCHANDISING & STORE MAINTENANCE
Partner with the Operations Manager and VM team to execute seasonal launches, markdowns, and floor moves.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive
Conduct regular sales floor and fitting room walk-throughs to assess client journey and store presentation.
To ensure Window plans and seasonal floor plans are followed thoroughly
To ensure weekly VM photos are completed in line with set time frames and as per P&P
To ensure that any changes requested by the VM Team are completed accordingly and in a timely manner and new photos are submitted in accordance with the deadlines
To have the correct VM tools in store, including sale signage and stickers
Monitor store maintenance and ensure resolution of issues in required timeframes to maintain premium store presentation.
STOCK INVENTORY & LOSS PREVENTION
Maintain ultimate accountability for stock integrity, shrinkage and inventory KPIs.
Partner with the Operations Store Manager to ensure:
All deliveries, transfers, consignments and returns are processed accurately and on time.
Daily and weekly stock receipting and consolidating are completed, with discrepancies investigated promptly.
Goods-in-transit and reservations are monitored and followed up within policy timelines.
Stocktakes are prepared, executed and reconciled with 100% accuracy.
Oversee and support the execution of all loss prevention procedures, including:
Ensuring team awareness and compliance with theft prevention protocols.
Immediate escalation and thorough investigation of theft or stock discrepancies.
Ensuring police and centre security reporting is actioned in line with company policy.
Regular review of shrinkage reports, trends and corrective actions with Operations Manager.
Team compliance with bag checks
Monitor store-wide adherence to loss prevention, WHS/OSHA and operational policies, ensuring accountability at all levels.
VIC & CENTRE EVENTS
To successfully execute VIC in-store shopping experience events, including achievement of sales KPI and client acquisition in-line with the event calendar
Communicate with client base and local network to propose event host or guests for in-store shopping events or in the lead up to a Centre event
Coordinate with Client Development team the event details in line with guidelines
Manager RSVP's and guest list
Complete and send Event registry and summary post event
To communicate all retail activity calendar updates to team members to ensure the team are aware of any changes and can provide correct information to clients accordingly
ADMINISTRATION
Partner with the Operations Manager to oversee stock management, loss prevention, payroll and compliance reports and tasks
To manage and control the Weekly and Monthly expenses relevant to your role.
To ensure that administration is carried out accurately and efficiently in line with Zimmermann Policy and Procedures
To ensure that all reports are to be action in a timely manner
To oversee completion of the store's weekly summary
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process
Only Shortlisted applicants will be contacted.
Senior Air Services Operations Manager _ Travel Services
Operations manager job in Miami, FL
This new role is being created to offer support to Travel Services in implementing its objectives. It will be based in the United States of America (Likely location being Miami. FL).
The Travel Services team is creating a suite of travel products to be offered to BEYOND Hospitality (BH) customers for the FIFA World Cup 2026 (FWC26) and other sporting events. The travel products will include international flights into the Host Countries; domestic flights between Host Cities either provided by a scheduled airline or a series of charter flights organised by BH; ground transport options; accommodation options, attractions and tours. Additional products offered include the provision of car hire options, BH branded off-site activities etc.
The role of the Senior Air Services Operations Manager - Travel Services (“SASOM”) will be to take
the lead management role for the provision of aviation products being offered to customers. Responsibilities include the contracting of a charter fleet, development of a high density flying network and the commercially beneficial supply of scheduled airline seat inventory.
The position will be based in our US headquarters in Miami, FL and report to the Senior Vice President of Travel Services.
The ideal candidate has a flexible mind-set, handles the unknown and thrives in a more ambiguous and fluid environment. High attention to detail, drives for efficiency and effectiveness, critical thinking and has strong and demonstrated problem solving skills. He/she will have extensive experience in the aviation industry, specifically in the contracting and management of charter flights.
Company Overview:
Established in 2023by pioneers of sports hospitality, the team at Beyond Hospitality are experts in the management and sales of commercial hospitality programmes for major sports events. Our staff has delivered some of the most successful sports hospitality programmes ever, such as those at the FIFA World Cup™, Ryder Cup, and Formula 1 events including the British Grand Prix.
With decades of experience in the team, Beyond Hospitality doesn't just delivery hospitality, we redefine it: setting global standards, pushing boundaries, innovating new products and means of delivery, and unlocking both traditional and new markets for our renowned clients and their aspirational events.
We are a truly global employer. Beyond Hospitality is headquartered in the UK, but our talented workforce now spans68 territories and 25+ nationalities. The respected professionals in our teams are top-notch specialists in operations, sales,marketing, and event production - all aligned with our mission to provide superior world-class service and amplify sports events.
Working closely with sports event-owners and rights-holders, our team members have successfully managed and operated 48 global sports events in football (soccer), golf and motor racing, and are highly regarded in event production, marketing, sales, customer service, IT and e-commerce, and product development.
Our core focus is ensuring superior hospitality experience for guests, creating unforgettable moments and providing exceptional service at these flagship sporting events.
Department Overview:
The Travel Services team has created a suite of travel products to be offered to customers attending these international sporting events.
The travel products will include international flights into the host countries; domestic flights between Host Cities either provided by a scheduled airline or a series of charter flights organised by the Company; ground transportation options; attractions and tours. Travel is sold as bundled packages and individual components through a variety of B2C and B2B sales channels.
A key driver of the department is the delivery of high-quality products driving customer satisfaction, with the primary objective being that they provide safe, timely and attractive logistical services to ensure hospitality and events being purchased, can be attended in an optimal manner.
Position - Core Objectives
Duties & Responsibilities:
The SASOM will primarily be required to:
Oversee the activity of contracted third-party aviation and related suppliers to ensure compliance with BH objectives and requirements.
Take responsibility for the operational strategy and service delivery of all aviation activity contracted by BH.
Assisting the SVP Travel Services in the procurement and contracting of a suitable fleet of air assets to meet the expected customer demand for FWC26.
Creation of flight schedules that maximizes the charter fleet's aircraft utilization, and tactically adjusting these schedules to suit operational/commercial changes that may present themselves.
Working with BH's aircraft brokers and contracted airlines to deliver an air product that meets or exceeds BH's product standards.
Establishment of an Airport Ground Operations plan that embraces opportunities to minimize passenger throughput/processing times whilst meeting BH commercial objectives.
Ensuring that Airport Ground Operations services are contracted at commercially appropriate rates.
Establishing an AOG plan that minimizes the impact on BH's customers in the event of
operational disruption.
Providing all required passenger information to the relevant stakeholders and authorities to meet operational and regulatory requirements - including but limited to flight manifests, APIS information etc.
Liaising with airports, FBO's and handling agents to effect access to ‘airside' for ground
transport companies.
Build a communication structure to allow for all stakeholders to gain access to centrally managed information in the event of disruption or changes to operations in a timely manner.
Assist, where necessary, with other areas of the department.
Experience, Education and Skills, Knowledge, and Abilities
Qualification/Experience
Bachelors Degree and/or Master's Degree in Business related field preferable.
Experience (7+ years) in the Airline industry at a senior level; specifically, with either charter or scheduled airlines.
Awareness of sustainability best practices and how to implement them in such an event.
Demonstrably broad knowledge of the air charter industry, Airport Ground Operations and functionality, air law, tour operating etc.
Demonstrable understanding of the delivery of air products.
Green Filed ‘Start Up' experience with the confidence to manage tasks to completion and
deliver to high standards.
Strong interpersonal skills and cultural awareness.
Skills &Abilities
Demonstrated leadership skills
Ability to conceive, articulate and deliver a broad air travel strategy
High energy self-starter mentality.
Contract management and key-account management experience
Planning, process and business management skills
Contract negotiation and management experience
Strong project management and excellent communication skills
Diplomatic abilities and political sensitivity
Proficient in MS Office(Teams, SharePoint, Excel, Word, PowerPoint) and planning software and online collaboration tools
Strong analytical and problem-solving skills, with the ability to analyse data and make data-driven decisions.
Excellent communication and interpersonal skills, with the ability to communicate effectively with a diverse population of guests, colleagues, and external partners.
Ability to work flexible hours, including evenings, weekends, and holidays.
Physical Requirements
Office setting but also will be visiting vendors
20-30% travel(and more travel early on)
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
Must be able to access various departments of a given location.
General Manager
Operations manager job in Miami, FL
Full Time Onsite General Manager for 5 Star Luxury Residential . Must be a people first driven professional and Highly experienced in Hospitality. The position is fundamental to all functions of the Luxury Property and includes working closely with the Association Board of Directors to manage and operate the association and facilitate solutions to problems within the community. Knowledge of Project Management/Construction is a plus.
MUST HAVE JOB REQUIREMENTS:
5 Star Hospitality pedigree
Combination of experience in Hotel and Residential Management
Commitment and Longevity
A strong Flexible demeanor
Verbally Eloquent (Spanish is not a must but preferred)
Capability to work directly with and under direct order of the Board
Highly detailed oriented
Extremely hands-on
Must be a Licensed Community Association Manager
DUTIES INCLUDE BUT NOT LIMITED TO:
Acquires and maintains current knowledge of state regulatory agency statutes and each client's community's documents, policies and procedures.
Analyzes advantages and disadvantages of alternative solutions to problems and makes recommendations to the Board of Directors.
Provides leadership and direction to effectively manage relationships with other business groups, to ensure a high level of tenant service and achievement of company and property goals and objectives.
Supervises hiring and management of direct employees and supervises selection and management of outside vendor staffing to assure personnel capable of meeting the community's goals and high standards in a hospitable, sensitive and courteous manner.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person.
Perform regular inspections of resident lots and common areas to ensure the association's governing documents and rules and regulations are being upheld
Prepare and distribute board packets including management reports and meeting agendas, attend all business meetings of the Board, prepare minutes and action items, work with all committees of the Board.
Oversee expenditures, budget management, reserve studies, reserve investments/funding.
Collect and organize all documentation related to Association operations including records/books, documents, correspondence.
Documents, interviews and assists residents regarding complaints about direct employees and vendor staff conduct..
Promptly investigates and makes a full written report of all accidents or claims for property damage and personal injury relating to the ownership and maintenance of the common elements and operation of the Association, including damage or destruction to common elements.
Plans, directs and oversees implementation of comprehensive systems for protection of the community assets and records of the Association in a professional manner.
Constantly strive for improvements in work process and results to better meet client's expectations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference.
Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management.
Establish and maintain collaborative working relationships between departments, with coworkers and other members the team.
Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each clients community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Respond to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary, according to Roberts Rules of Order.
Ability to prepare professional presentations of reports, action plans, budgets, bid analysis, etc..
Organizes time effectively and successfully balances the competing demands of multiple projects.
Maintain accurate records, files and communication pertinent to the Association office.
Update Association communication regularly to include menu boards, prepare Association newsletter and update Association web-site.
Process violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly-basis as required.
Possess all knowledge of assets cash balances and availability of funds for projects.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keep up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Previous On-Site experience (5+ years)
Must possess strong managerial background.
Minimum Five (5) years of experience as an on-site Community Association Manager for a Luxury Property or 5 Star Hotel / Resort
Strong working knowledge of customer service principles and practices accepted management practices and procedures, building and grounds maintenance requirements, personnel development and administration, and budget and finance.
Computer Literacy- Proficiency in Microsoft Office: Outlook, Word, Excel and other Programs:
Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
Must have the ability to maintain a professional demeanor and appearance at all times.
Strong organizational skills and the ability to work in a fast-paced environment are critical.
Knowledge of Jenark, Strongroom and Building-Link
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Paid time off
Referral program
Vision insurance
Application Question(s):
Are you within 10-15 miles from the Miami Beach area?
Did you read the Must Have Job requirements in the job description?
Education:
Bachelor's (Preferred)
Experience:
Hotel / Residential Management: 5 years (Required)
Hospitality: 5 years (Required)
Finance /Budget: 3 years (Required)
Language:
English (Required)
Spanish (Preferred)
License/Certification:
Licensed Community Association Manager (Required)
Ability to Relocate:
Miami, FL: Relocate before starting work (Required)
Work Location: In person
Business Operations Manager
Operations manager job in Miami, FL
The ideal candidate for this role must be able to operate with certain levels of ambiguity or minimal direction, take initiative, have a disciplined work ethic, and able to operate in a fast-paced environment.
Fluent in English and Spanish a must.
Minimum 3 years experience in Operations required.
Work Visa required. Student Visas & OPTs not accepted.
Starting Salary: $50,000.00
Key Responsibilities
Order & Fulfillment Management
Manage daily order intake across wholesale, private-label, and internal channels.
Coordinate roasting, grinding, brewing, and packaging schedules to meet customer timelines.
Oversee fulfillment accuracy, shipping preparation, and delivery scheduling.
Communicate with customers regarding order status, delivery timing, and special requirements.
Forecasting & Analytics
Build and maintain demand forecasts based on sales trends, seasonality, and customer patterns.
Analyze production efficiency, cost-of-goods, labor utilization, and inventory turnover.
Provide reports and insights to leadership for operational planning and margin improvement.
Support financial modeling and production planning for new customers and private-label programs.
Inventory, Purchasing & Supply Chain
Monitor and maintain inventory across green coffee, roasted coffee, cold brew inputs, and packaging materials.
Manage supplier communications for purchasing, lead times, product availability, and shipment tracking.
Forecast raw material needs based on sales projections and production capacity.
Manage receiving processes and ensure proper documentation and organization.
Logistics & Distribution
Coordinate local deliveries and manage third-party carrier shipments.
Optimize routing, scheduling, and load planning to reduce inefficiencies.
Ensure all outbound shipments meet quality, accuracy, and timing requirements.
Maintain relationships with logistics partners and monitor carrier performance.
Operational & Administrative Support
Support invoice creation, credit memos, and basic financial workflows.
Maintain SOPs and assist with the rollout of new operational procedures.
Assist with onboarding new private-label clients, customer setups, and product launches.
Work closely with roasting, production, and delivery teams to ensure alignment.
Qualifications
Minimum 3 years of experience in operations, supply chain, logistics, or production management.
Experience in food & beverage, CPG, or manufacturing strongly preferred.
Strong forecasting and analytical skills; proficiency with spreadsheets and inventory systems.
Excellent communication and organizational abilities.
Ability to lift 50-75 lbs and work in a warehouse/production setting.
Valid driver's license and clean driving record required.
Full-time U.S. work authorization/visa required.
Bilingual English/Spanish preferred.
Compensation & Benefits
Starting salary: $50,000 annually, with potential increases based on performance and experience.
Opportunities for growth within a rapidly expanding coffee company.
Coffee perks, product discounts, and exposure to all sides of the business
This is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Escondido Specialty Coffee reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.
Employment with Escondido Specialty Coffee is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.
Escondido Specialty Coffee is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Job Type: Full-time
Work Location: In person
Store Manager
Operations manager job in Miami, FL
About the job
Join the House of AMOUAGE
Are you ready to lead and elevate our brand at the iconic House of AMOUAGE? We are seeking a dynamic Store Manager to inspire our retail team, deliver exceptional service, and create unforgettable client experiences that embody our heritage
Your Mission
As a Store Manager at AMOUAGE, you will lead your team in creating a welcoming environment and delivering exceptional client experiences. You will guide and inspire associates to help customers discover their perfect Amouage fragrance, while overseeing operations, driving sales, and ensuring every interaction reflects the luxury and heritage of AMOUAGE
Your Impact
Recruit, train, coach and supervise sales team
Meet sales and financial goals
Oversee inventory management and communicate needs/provide feedback to forecast team
Execute brand visual merchandising
Optimize/leverage sales and promotional materials
Build sales and service strategy and executes on customer outreach
Removes roadblocks and generates solutions for wide range of business and team challenges
Provide extraordinary customer service with the ability to develop meaningful and loyal client relationships.
Build and maintain client data base through consistent follow-up with clients, scheduling appointments for new launches, replenishing stock and inviting to store events.
Ability to manage store operations: processing shipments/transfers in a timely manner, merchandising goods on sales floor, maintain perfect visual standards, aware of inventory/shortage concerns and communicate any replenishment needs.
Being responsible and accurate for processing cash and card payments, balancing cash registers with receipts.
Reporting discrepancies and problems to the supervisor/manager.
Keeping the store and stock room/back-office tidy and clean, dusting, cleaning shelves, props etc. mopping floors etc.
Ability to communicate effectively with customers, peers and management and create strong partnerships with other store sales associates and managers to meet customer needs and develop business driving initiatives.
Your Journey With Us
The House of AMOUAGE, has been on an aggressive growth trajectory within the fast-growing ultra luxury perfumes segment, unlocking tremendous personal and career development opportunities for our team members across multiple locations including Muscat, Dubai, New York, Seoul and Kuala Lumpur. We foresee the incumbent of this role to grow in this opportunity together with AMOUAGE.
Your Expertise
Successfully managed a stand-alone store
Led mentored and managed a sales team
Built a successful business from the ground up
Maintains a positive outlook; is motivated and motivating
Works well in an ambiguous environment
Seeks to always improve and do better
Growth and ambitious mindset
Serves others and provides excellent service
Entrepreneurial in nature and eager to learn.
Driven to lead team to execute exceptional client experiences.
Agile and comfortable with ambiguity.
Person of integrity, and with reputation for consistency and ethical business practices.
Resilient and tenacious under challenging situations.
The AMOUAGE Advantage
Join a House that has been creating luxury fragrance experiences since 1983. At AMOUAGE, you'll be part of a legacy that combines artisanal craftsmanship with modern innovation, bringing extraordinary olfactory experiences to clients worldwide.
Store Manager, South Beach
Operations manager job in Miami, FL
ABOUT US
Founded in St. Tropez in 1971, Vilebrequin has established itself as a leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind: to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for an enthusiastic, people-focused, and results-oriented Store Manager to lead its retail team. The Store Manager is a dedicated and dynamic member of our retail team who possesses a commitment to excellence and passion for our brand! The Store Manager is responsible for taking ownership of the business by driving sales, providing an interactive experience, monitoring inventory, analyzing business trends, recruiting top talent and training staff, and implementing store operations and processes. This position is onsite at the specified location and reports to the Regional Manager.
YOUR IMPACT
Business Leader
Drives business through leveraging KPI's, sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers.
Develops store strategies to optimize profitability.
Motivates team to achieve sales goals.
Ensures team demonstrates expert product knowledge to clients.
Addresses and resolves customer concerns according to company philosophy and standards.
Upholds luxury clienteling standards to provide the best customer experience.
People Leader
Exhibits enthusiasm and entrepreneurial spirit to create a positive work environment
Leads candidate selection process including recruiting and interviewing and ensures all roles are filled in a timely manner with top talent
Observes and coaches in the moment.
Mentors team and monitors development, including issuing disciplinary actions and performance reviews.
Continuously trains team on sales techniques, product knowledge and store operations.
Enforces employee policies and procedures, including dress code, attendance and punctuality.
Manages scheduling, timekeeping and payroll.
Demonstrates effective communication with customers, coworkers and associates.
Leads by example and positively influences others.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement
Operational Excellence Leader
Manages store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor, maintaining perfect visual standards, minimizing shrink, and communicating stock needs.
Ensures adherence to all operational policies and procedures.
Executes merchandising standards and quickly resolves any store maintenance issues.
Monitors accurate cash handling including opening and closing procedures, deposits and petty cash.
Understands organizational objectives and makes decisions that align with company priorities and values.
Maintains store safety standards.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in the luxury retail space
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Customer-focused
Strong leadership critical thinking and problem solving skills
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality(go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs,which includes mornings/evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders- occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your position and your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
Vilebrequin is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Miami Multi Store Manager
Operations manager job in Miami, FL
Montce is hiring a full-time Multi Store Manager for our Coconut Grove and Miami Beach locations!
Montce is a woman owned apparel and swimwear company based in Fort Lauderdale, FL. We are lucky and grateful to have built a company of passionate individuals that have a deep understanding and value for organic human connection, community, and respect. Adaptability and resilience are core personality traits we seek in all levels of team members within the company.
Our Retail Managers play a vital role in our company's success and continued growth. Each Montce store and overall team's success is exemplified through the Manager's ability to exhibit our core entrepreneurial attitude; acting with a small business owner mindset to guarantee the store's success.
Responsibilities include:
Achieve expected sales metrics, both personal and team benchmarks
Ensure completion of all operational tasks
Management of the store schedule to maximize the set payroll budget while ensuring an elevated client experience
Foster an inclusive environment that values team member differences, creating a sense of belonging and appreciation which in turn is passed along to our clients
Recruit, hire, and train all roles within direct team
Participate and voice feedback within all company wide teams including Human Resources, Visuals/Merchandising, Events/PR, Production and Quality Control, Buying/Planning
Lead by example, demonstrating Montce culture, ethics, and high accountability to create a team of trust and transparency
Set clear goals, provide regular feedback, and conduct monthly team performance evaluations to foster growth and consistency
Attention to current trends and styles to offer an up to date and current styling experience in-store
Clear, concise, and consistent communication with the Director of Client Experience
Planning, executing, and promoting in-store and partnership events to cultivate community alongside Brand Marketing Manager
Support the constant development of our retail clienteling experience
Manage an accurate and well-organized store inventory and back of house
Maintain a full and clean sales floor with attention to detail and standards for visual merchandising
Extensive product and fit knowledge
Who you are:
“Leader not a boss” mindset
A minimum of 2-3 years of experience of retail management required, preferably in a sales environment
Confident people skills; able to build and strengthen relationships as a representative of Montce with new people and strangers as clients and potential community partnerships
Strong verbal and written communication skills, with a willingness to receive and apply feedback
A trend-forward sense of personal style that reflects individuality and aligns with the Montce aesthetic
Flexible availability, including weekends, evenings, and holidays as needed
Confident, approachable, and comfortable engaging with a wide range of clients
Environment:
Ability to stand for long periods and walk around throughout a 8 hour work day
Occasional lifting and moving of boxes up to 50lbs
Comfortable with technology and using social media, clienteling, and e-commerce/POS platforms
Benefits:
Competitive pay, commensurate with experience
Monthly store bonus opportunities based on performance
Generous employee discount on Montce and 3rd party products
Monthly and quarterly retail employee perks
Retail wardrobe gifting provided post-training, quarterly, and with each new collection drop
Special gifting for birthdays and work anniversaries
Paid parking pass provided (based on location need)
Eligible for PTO/Sick Time/Health Benefits
Sports Cards General Manager
Operations manager job in Weston, FL
The Card Cellar is seeking a driven and experienced General Manager to lead our premium collectible card business from the ground up. This is a unique opportunity to be involved in every stage of the process - from pre-opening and store build-out to day-to-day operations - shaping a best-in-class retail and live selling experience.
The ideal candidate is passionate about sports cards, TCG, grading, and live breaking, with proven leadership skills and hands-on experience in retail or collectibles. This role will require operational excellence, strategic thinking, and the ability to build strong relationships with vendors, partners, and the collector community.
Responsibilities:
Pre-Opening Leadership:
Coordinate store build-out, including contractors, layout design, display installation, and merchandising plan.
Select and implement POS, inventory management, and integrated e-commerce/live selling systems.
Develop all operational processes, from product intake to in-store presentation, shipping, and returns.
Create the store's operational manual for future team onboarding and training.
Operational Management (Post-Opening):
Oversee all daily store operations, ensuring premium customer service and sales performance.
Manage integrated inventory across physical store, e-commerce, and live selling platforms (Whatnot, Fanatics Live, etc.).
Recruit, train, and lead a high-performing sales and event team.
Plan and execute events: product launches, in-store activations, and live breaking sessions.
Maintain strong vendor and distributor relationships to secure exclusive products and promotional opportunities.
Monitor KPIs, generate performance reports, and present strategic recommendations to ownership.
Ensure compliance with company policies, safety protocols, and local regulations.
Collaborate with marketing to align campaigns, promotions, and social media content with business objectives.
Stay ahead of industry trends, grading standards, and collector preferences to keep The Card Cellar competitive.
Requirements:
Proven experience as a General Manager, Store Manager, or similar leadership role in retail, preferably in collectibles or hobby industry.
Deep knowledge of sports cards, TCG, grading services (PSA, BGS, CGC), and live breaking formats.
Strong leadership, organizational, and problem-solving skills.
Experience implementing operational systems and processes from scratch.
Ability to work flexible hours, including evenings and weekends.
Proficiency in business reporting, budgeting, and vendor negotiations.
English fluency required; Spanish is a plus.
Nice to Have:
Established relationships within the collectibles industry.
Experience hosting or coordinating live breaks and community events.
Familiarity with high-end product display and luxury retail environments.
Travel Requirements:
Occasional travel to conventions, trade shows, and industry events.
Compensation:
Competitive, based on experience.
How to apply:
Interested candidates should submit a resume and brief cover letter detailing their experience in collectibles, live breaking, and retail operations to **************************
Please include examples of past projects where you've successfully launched or managed retail operations.
Store Manager
Operations manager job in Miami Beach, FL
We're looking for an experienced Store Manager to help launch our upcoming Miami Beach store on the iconic, high-energy Lincoln Road!! If you're passionate about fashion, love creating unforgettable customer experiences, and thrive in a fast-paced retail environment-this is your chance to shine.
What You'll Do
As a Store Manager, you'll be the driving force behind the store's success-leading a high-energy team, maximizing sales, and ensuring that every customer leaves feeling inspired. Your role includes:
Sales & Performance Leadership - Analyze sales trends, set goals, and motivate your team to exceed targets.
Team Development - Hire, train, and develop a winning team, ensuring everyone grows and succeeds.
Customer Experience - Create a welcoming, on-brand shopping experience that keeps customers coming back.
Visual Merchandising & Operations - Ensure the store looks amazing and runs smoothly, from stock management to store displays.
Loss Prevention & Compliance - Maintain store security, safety, and operational standards.
Business Strategy - Work closely with the Head of Retail to drive performance and make strategic decisions.
Who You Are
A natural leader with 2-3+ years of retail management experience.
Passionate about fashion, customer service, and team building.
Organized, results-driven, and always looking for ways to improve.
Able to lift up to 20 lbs, move around the store with ease, and handle physical tasks when needed.
Open to working flexible hours, including evenings and weekends.
Tech-savvy-comfortable with basic computer skills and store management systems.
Why Join Us?
Career Growth - Be part of a fast-growing global fashion brand with opportunities to advance.
Dynamic Team - Work with passionate, creative people who love what they do.
Exciting Environment - Every day is different, from new collections to in-store events.
Competitive Pay & Perks - Because your hard work deserves to be rewarded!
If you're ready to lead, inspire, and make an impact-we'd love to hear from you! Apply today and let's build something amazing together.