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Investment Operations Director
Massmutual 4.3
Operations manager job in Springfield, MA
The Opportunity
We have an opportunity within our Inforce Account Maintenance team for a Investment Operations Director.As an Investment Operations Director you will overseea team of Investment Specialists, Consultants, Principals andbe part of a highly structured, fast paced team-oriented environment focused on providing quality service and maintaining compliance standards. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness.
The Team
The team is comprised of 20+ team members with a background in Wealth Management. Their roles vary from leads who support the director in driving the team, principal roles which are licensed individuals responsible for more complex functions and analysts (“processors)” who support the processing of daily end client transactions and interaction with our external partners such as National Financial Services.The team has direct interaction with our advisors, their support staff, compliance, legal and other operational partners. They are high functioning, collaborative and are motivated to do what is best and right for the firm, our advisors, their clients as well as for each other. The team dynamic is unique in that we have members who have grown in role as the broker dealer has grown as well as members who bring an outside perspective or are fairly new to the financial services industry.
The Impact
The Account Maintenance Director is expected to have a strong business acumen in the securities and wealth management space to ensure the team is prepared and educated to support strategic initiatives such as the rollout of new product offerings.
The Director and by extension the team is accountable for ensuring processing service levels are consistently maintained.
The ideal candidate for this role must demonstrate daily agility and ability to learn, adapt, implement continuous improvement in support of changing regulatory and competitive landscapes.
Communication and leading others are key in this role. Collaborating with the team to communicate and establish clear goals, provide feedback, developmental opportunities and do so in a manner that is inclusive.
Support strategic vision and growth trajectory of the broker dealer by providing transparent communication, working with the team to ensure readiness, identifying opportunities to improve ease of doing business.
The Minimum Qualifications
High School Diploma
Series 7 and Series 24 licenses required at time of application
5+ years Financial Services / Investments experience
1+ year leadership or 1:1 coaching/mentoring experience
The Ideal Qualifications
5+ Years Experience with customer service in the financial services field required
Strong analytical/Problem solving skills
Strong written, verbal, and interpersonal communication skills
Listening skills
Organization navigation skills
Time Management (multi-tasking
SME in multiple functions and proficient in most functions
What to Expect as Part of MassMutual and the Team
Regular meetings with the MMLIS In-Force Operations Team
Focused one-on-one meetings with your manager
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
#LI-DK1
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. #J-18808-Ljbffr
$105k-142k yearly est. 1d ago
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Vice President Operations - Commercial Roofing
Roofing Talent America (RTA
Operations manager job in New Haven, CT
VP of Operations - Commercial Roofing
New Haven, CT
$140k - $180k
Grab your career with both hands and make your dreams reality
What's in it for you?
Bonus
Equity scheme
Company Truck or Vehicle Allowance
Credit card
401k
Health Insurance
Company Phone and Computer
Company Story
Over 10 years, this contractor has gone from $0 and 4 staff to now generating $50m in annual sales with 80+ employees, and have opened offices in Miami, FL and Santa Monica, CA. Their vision is to create a culture of outstanding careers for their employees and world class service for their customers.
They have partnered with Private Equity and have a very ambitious 5-year plan to expand across the county and become a Top 5 Roofing Contractor. Their expansion plans are to grow 20-30% YoY.
They work on nationwide contracts with private clients and fortune 500 companies, such as Walmart and Sams Club, on projects ranging in value from $50k - $11m.
What they do
Their work is split between 70% re-roofing, 20% new construction, and 10% service and they have experience installing every type of commercial roof system; hot or cold, TPO, PVC, BUR, and also metal wall panels and facades.
What you will be doing
Report to and work closely with the President of the company
Oversee daily operations of the entire company across the US including: overseeing project management, scheduling, team building, resource allocation and procurement
Implement product management systems
Manage and monitor finances including; profitability, optimize schedule and labor, procurement, budget development
Manage progress in the field
Ensure safety and quality standards are met both in the field and office
Track operational performance, set KPI's, support training and development and work with recruitment to attract top talent
What you'll need
5+ years of operational leadership within commercial roofing
Ability to service enterprise level accounts
Experience leading multiple operational teams across office and field
Project management and CRM software experience
Able to be onsite in Connecticut and able to travel occasionally to other sites
Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly:
*******************************
Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!
$140k-180k yearly 1d ago
Operating Director
Cornerstone Caregiving
Operations manager job in Waterbury, CT
Role: Operating Director
We are looking for someone who:
● Wants to leave behind the typical structured, 8-5 desk job
● Is willing to bet on themselves and be financially rewarded for it
● Enjoys problem solving within a fast-paced environment
● Wants an autonomous position with support as needed
● Has grit, resilience, and loves a challenge
Company Overview:
Cornerstone Caregiving is the largest privately owned in-home care company, growing to over
300 offices across 42 states in under 5 years. With a focus on giving our seniors the option to age
in place, we are expanding our presence across the country and are seeking out an elite leader to
spearhead the growth of this branch.
Responsibilities:
As the director, you will independently manage and lead this branch, along with unparalleled and
ongoing corporate training and support.
Business Development: Develop and execute a marketing plan to establish Cornerstone
as the preferred in-home care provider.
Referral building: Cultivate and manage relationships with referral partners (hospitals,
hospices, senior living, etc.).
Staffing and Scheduling: Hiring and onboarding new team members and ensuring all
shifts are properly staffed. Monitor on-call responsibilities as calls come from clients,
caregivers and partners.
In-home Assessments: Build strong client relationships, conduct intakes, and ensure
client satisfaction.
Financial Management: Oversee office budget that is reflected in profit and loss
statements.
Cultivating Culture: Creating the workplace of choice for your territory. Set your own
standard through incentivizing, motivating, setting the tone of your team morale.
Preferred Qualifications:
● A proven leader with previous experience managing a team
● Success with meeting sales and business development goals
● Ability to work autonomously in a fast-paced environment
● Entrepreneurial mindset
● Experience with direct recruitment, hiring and oversight of staff
● Strong interpersonal and communication skills
Benefits:
● Base salary with 20% quarterly cash profit share
● Paid health, dental, and vision insurance
● Company provided car with paid gas
● Cell phone stipend
● Unlimited PTO with corporate approval
● Initial and ongoing training and professional development opportunities
● We are the best...
Job Title: Regional OperationsManager
Department: Operations
Optify Search is partnered with a high-growth DSO in the search for an experienced and results-driven Regional OperationsManager to oversee the performance, growth, and operational excellence of dental practices across a defined region. This role is responsible for leading regional teams, driving operational efficiency, and supporting practice-level leadership to deliver outstanding patient care and business results. The position reports directly to the Director and VP of Operations.
Key Responsibilities:
- Oversee the day-to-day operations across a portfolio of dental practices within the New England region
- Partner with practice managers and clinical teams to drive performance, patient satisfaction, and compliance
- Analyze financial and operational data to identify opportunities for improvement
- Implement best practices to enhance efficiency, patient experience, and team engagement - Support the integration of newly acquired practices, ensuring smooth transitions
- Collaborate with internal teams including HR, marketing, compliance, and clinical operations
- Provide coaching and leadership to regional teams, ensuring alignment with company goals
- Ensure compliance with regulatory standards and internal policies
Qualifications:
- Bachelor's degree in Business, Healthcare Administration, or a related field; MBA or MHA preferred
- 5-8 years of multi-site operationsmanagement experience, ideally in dental or healthcare services
- Strong leadership and team management skills
- Excellent analytical, communication, and problem-solving abilities
- Willingness to travel regularly within the assigned region
$65k-94k yearly est. 3d ago
Plant Operations Manager
Dizario Search
Operations manager job in Waterbury, CT
OperationsManager | Manufacturing | Near Waterbury, CT
A publicly traded manufacturing company near Waterbury, Connecticut is seeking an experienced OperationsManager to lead plant operations, drive continuous improvement, and support a strong culture of safety, performance, and employee engagement. This is a high-impact leadership role with broad responsibility across manufacturing, inventory, people development, and facility management.
Role Overview
The OperationsManager has overall responsibility for manufacturing operations and the physical facility. This includes strategic planning and execution related to product quality, cost control, safety, and employee relations. The role works closely with cross-functional leaders to ensure operational excellence and long-term business success.
Key Responsibilities
Lead plant turnaround initiatives and manageoperations through change and ambiguity
Develop and lead manufacturing teams to deliver high-quality products at the lowest possible cost while maintaining a safe work environment
Coach, develop, and mentor supervisors and team leaders to align with company goals
Drive the Lean Manufacturing journey, focusing on daily improvement, employee engagement, capacity, visual management, and advanced manufacturing techniques
Oversee inventory control, including raw materials, supplies, and finished goods
Manage plant scheduling, recruiting, training, performance management, and employee relations
Collaborate with cross-functional teams to achieve site and company objectives
Monitor financial performance, root cause analysis, supplier performance, and process improvement
Ensure compliance with environmental permits and good manufacturing practices
Oversee buildings and grounds to maintain a professional, compliant facility
Qualifications & Experience
5-7 years of supervisory or management experience, with at least 4 years in manufacturing
Core manufacturing background with strong operational leadership experience
Experience leading plant turnarounds and managing change
Working knowledge of Lean Manufacturing principles
ERP experience required; SAP experience preferred
Strong safety mindset and experience supporting safe manufacturing environments
Experience with inventory management (raw materials and supplies)
Strong understanding of mechanical systems
General business and financial acumen
Background in maintenance and project execution preferred (engineering, trade experience, or time as a maintenance supervisor/planner/manager a plus)
Bachelor's degree in engineering, business administration, or related field preferred
ISO 9001 / ISO 14001 experience a plus
Benefits & Perks
Medical, Dental, and Vision insurance
Life and AD&D insurance
Short- and long-term disability, paid leave programs
401(k) with company match
Employee Stock Purchase Plan
PTO including sick time, vacation, and 11 paid holidays
Tuition reimbursement and college scholarships for dependents
Flexible spending and health savings accounts
Employee Assistance Program and healthcare concierge services
$80k-127k yearly est. 1d ago
Product Performance Manager
Munich Re 4.9
Operations manager job in Hartford, CT
HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics. HSB is redefining insurance by focusing on prevention-not just protection.
Open to all HSB/Munich Re Offices + Remote Options
About the Role
The Product Performance Manager will lead strategic portfolio discussions and analytics across multiple specialty insurance lines and distribution channels. This role is responsible for evaluating product performance, identifying profitability drivers, and ensuring alignment with defined strategy, appetite, and accumulation allowances. You will inform strategic decisions through data analysis and collaborate closely with segment leaders, underwriting, actuarial, and compliance teams to shape product and pricing strategies and optimize portfolio performance.
Key Responsibilities
Lead portfolio strategy and analysis to identify growth opportunities, adverse selection, and profitability levers. Shape product strategy through data-driven insights.
Collaborate with underwriters to assess risk appetite, refine rating models, and evaluate pricing adequacy using historical and predictive data.
Monitor market trends, competitor filings, and emerging risks. Translate insights into strategic recommendations for product development and positioning.
Segment and evaluate the book of business to identify growth opportunities, adverse selection, and cross-sell potential.
Ensure product strategies align with state and federal guidelines.
Lead initiatives across underwriting, actuarial, claims, and product innovation teams. Present findings to senior leadership and influence strategic decisions.
Dimension of the Role
Drive actionable product strategies that increase revenue and profitability.
Guide analytic work toward market-relevant outcomes.
Serve as liaison to executives, actuarial teams, broker-facing teams, and underwriting strategy groups.
Qualifications
Bachelor's degree in Business, Economics, Statistics, Risk Management, or related field (Master's, CPCU, or actuarial credential preferred).
10+ years of experience in insurance analytics or product management/state management, preferably within specialty P&C lines or property.
Proven experience turning insights and analysis into actionable product and market strategies.
Experience in competitive analysis, price/coverage strategy, and market strategy.
Knowledge & Skills
Exposure to niche lines such as cyber liability, professional indemnity, marine, or environmental.
Experience with ISO or proprietary rating plans.
Proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI).
Familiarity with actuarial concepts, rate filings, and underwriting workflows.
Strong business acumen and ability to translate data into strategic decisions.
Excellent communication and stakeholder management skills.
At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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$80k-109k yearly est. 2d ago
General Manager
Dunkin 4.3
Operations manager job in South Windsor, CT
General Manager at Dunkin' at 601 John Fitch Blvd, South Windsor, CT 06074 US
$47k-84k yearly est. 3d ago
General Manager
Ferretti Search
Operations manager job in Springfield, MA
Ferretti Search is delighted to partner with a growing distribution organization to locate their next General Manager.
Compensation: $110,000-$130,000 base + up to 40% bonus (paid quarterly)
Schedule: Full-time, 100% in-office
What's in it for you?
Build-from-the-ground-up opportunity: Lead a newly opening distribution center that is expected to be the first of multiple future locations.
P&L ownership: Full responsibility for top-line performance through full P&L management in a highly revenue-driven environment.
Strong earning potential: Competitive base salary with a structured, performance-based bonus tied directly to results.
What will your day look like?
General Management & P&L Leadership: Own all aspects of the business including revenue, margin, inventory, and operating performance for a ~$25M P&L.
Sales & Commercial Partnership: Work closely with the sales organization (dotted-line relationship) on pricing, market evaluation, product mix, and stocking strategy.
Distribution Operations: Oversee a ~30,000 sq. ft. facility with yard space, managing inventory levels of $1.5-$2M and 200-600 SKUs.
Team Leadership: Lead ~18 employees through a distribution manager; drivers and warehouse staff report through that structure.
Market Immersion: Spend time in the field early on to deeply understand products, customers, and the New England territory.
Operational Excellence: Ensure safety, efficiency, and effective day-to-day execution without overengineering lean or CI initiatives.
Systems & Reporting: Utilize ERP systems and confidently interpret financials to drive decision-making.
Who are you?
Commercially Minded Leader: Strong background bridging sales and operations, with hands-on experience in distribution environments.
Distribution Experience: Prior experience managing or operating a distribution center; building materials experience preferred.
P&L Fluent: Comfortable reading, understanding, and driving performance through the P&L.
Hands-On & Energetic: Thrives in an on-site, roll-up-your-sleeves environment and enjoys building something new.
People Leader: Proven ability to lead hourly teams with a strong focus on safety and accountability.
Application & Contact Information
If this role isn't a perfect match for you - that's OK! We're recruiting leaders across operations, sales, and distribution. Contact Chris Machon at ************************** to inquire about additional opportunities in the Northeast.
$110k-130k yearly 4d ago
Store Manager in Training
O'Reilly Auto Parts 4.3
Operations manager job in North Haven, CT
Assist store manager in areas of sales, appearance, and overall operations of store. Objective is to receive hands on training preparing manager in training for a management position in another store or future location.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Supervise the professional and retail operations of store and team members involved. A. Professional - All delivery and installer service specialists B. Retail - All parts and merchandising specialists
Responsible for supervising work performed by all team members assigned to store/HUB store. Working jointly with district manager and store manager in recruiting, testing, hiring, evaluating, promoting, disciplining and discharging team members under his/her supervision. Communicate all information contained in Team Weekly and monthly store managers' meetings to all team members.
Train new team members assigned to him or her. Handle team member performance evaluations and recommend pay increases for these individuals.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Support store manager by working with the assistant management team ensuring safety compliance and that all team members receive appropriate training in all areas. Monitoring/reinforcement of safety expectations.
Make sales calls with/without store manager. May be assigned a schedule for making weekly customer calls.
Support store manager in area of store operations as assigned.
Responsible for the maintenance of delivery fleet and maintain records for each vehicle. Ensure staff is keeping store/HUB store neat, clean and organized at all times Electronic scheduling, clocking, and payroll. Learn to utilize the electronic scheduling and timekeeping system and the payroll entry functions.
Learn to manage key components of gross profit. Monitor professional customer returns for core and warranty abuse. Review competitive price matches and price overrides for proper use. Review individual team member productivity and KPI dashboard daily. Review monthly P&L statement with store manager and discuss areas of opportunity.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:
High School Diploma
Excellent interpersonal and leadership skills
Must complete Assistant Manager Certification, Sales Specialist Training, and Manager Development Program
Ability to read and match numerical/alpha characters quickly and accurately
Knowledge of automotive parts, equipment and systems
Desired:
O'Reilly store and/or distribution center experience
Completed O'Reilly management training program
Advanced computer skills
ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.
$39k-55k yearly est. 6d ago
KFC General Manager - Referral Bonus $100
de Foods (KFC
Operations manager job in Stonington, CT
Restaurant General Manager
At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.
If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.
The good news is that your training will teach you everything you need to know to succeed on the job.
But there are a few skills you should have from the get-go:
A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun.
You set high standards for yourself and for the team.
You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and
a true desire to learn and grow.
This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.
$65k-126k yearly est. 3d ago
Salon Manager
Regis Haircare Corporation
Operations manager job in Wallingford, CT
WHAT WE OFFER
If you're looking for an opportunity to #UnleashYourPotential as a leader and Area Salon Leader, you've come to the right place. Leading with style, kindness, compassion, and care puts you a cut above the rest. We might be just what you're looking for.
WHAT YOU'LL DO
You'll be the heartbeat of the organization managing all operations and providing leadership and tools for success.
Leading by example, you'll help your staff increase their clientele and the business. You will focus on the profitability of the salon and work through the ins and outs of the business by overseeing each salon organization.
You will hire, recruit, train, and handle conflicts and client complaints with ease and professionalism.
WE'D LOVE TO HEAR FROM YOU IF YOU MEET THESE QUALIFICATIONS
Be able to manage multiple teams across different organizations (Salons)
You lead by example, are customer service at your core, and can resolve challenges with professionalism.
You know how to bring out the best in others by being the best yourself in training, developing your team, creating a positive work environment, providing guidance on business and technical competency matters, and always keeping the salon's bottom line in mind.
You have a current cosmetology or barber license as required by state/provincial regulations.
You can and want to work a flexible schedule, including evenings and weekends.
You are tech savvy and can perform administrative tasks. You may be closing out the system at the end of the day.
You need to know how to read, write, and do basic math.
You need to be available to travel to mandatory meetings and training sessions, coaching positive atmosphere throughout the salons and the community.
PHYSICAL REQUIREMENTS
You need good eyesight to observe a guest's hair, including close vision, color vision and ability to adjust focus.
If you enjoy moving around and staying active you can do that here. You'll be standing, lifting, and reaching for the stars. You need to be comfortable with lifting, bending, and performing repetitive movements, occasionally lifting 10-25 lbs.
We use chemicals and fragrances in our treatments which you will smell. You must be ok with fragrances and chemicals.
DISCLAIMER:
"You are submitting your information for potential employment opportunities with an independent franchisee of Regis Corporation or one of its subsidiaries (collectively "Regis"). If hired, you will be a direct employee of the franchisee, not of Regis. Franchisees are independent business owners/operators who set their own wage and benefit programs which can vary from Regis or other franchisees. Only the franchisee is responsible for employment matters at the salon including hiring, firing, discipline, supervision, staffing, scheduling, wages and benefits. Regis will not receive a copy of your employment application and will have no involvement in any hiring or other employment decisions."
$39k-60k yearly est. 6d ago
Field Operations Manager
Berkshire Search Partners 4.4
Operations manager job in Wallingford, CT
Berkshire Search Partners is partnering with a leading EPC and construction services firm to identify a Field OperationsManager to lead construction field operations across the Northeast Region. This is a senior leadership role responsible for managing field resources, developing construction leaders, and ensuring safe, high-quality execution across multiple industrial and infrastructure projects.
About the Role
The Field OperationsManager will provide strategic and operational leadership for the Field Operations Department within the Northeast Region. This role oversees hiring, onboarding, staffing, performance management, and professional development of superintendents, site managers, and section managers. The position also plays a key role in safety leadership, project execution, and business development support.
Key Responsibilities
Lead and manage Field Operations personnel across the Northeast Region
Oversee hiring, onboarding, training, mentoring, and performance management of field staff
Coordinate field resource assignments in partnership with Project Managers and Construction Department leadership
Ensure adherence to company safety programs, training, and policies; champion new safety initiatives
Obtain LOTO certification and support certification of qualified superintendents and site managers
Serve as Site Manager on strategic or critical projects as needed
Support field operations needs across EPC and program management projects
Collaborate with recruiting teams to attract, hire, and retain top construction talent
Lead interviews for Superintendents, Site Managers, and Section Managers
Develop and implement field operations tools and workflows to improve execution efficiency
Promote construction and field operations capabilities in support of business development efforts
Participate in client-facing meetings and presentations
Interpret and help establish policies and procedures in coordination with safety and quality teams
Required Qualifications
One of the following:
11+ years of related professional experience in field construction, or
7+ years of related professional experience plus a Bachelor's degree in engineering, architecture, construction, or a related field
Proven leadership experience in construction operations (Site Manager, Superintendent, Section Manager, Construction Manager, or similar)
Strong safety leadership mindset and experience managing field teams
Excellent written, verbal, and interpersonal communication skills
Ability to lead change, influence stakeholders, and solve complex operational challenges
Proficiency with Microsoft Word, Excel, and PowerPoint
Willingness to travel throughout the Northeast Region
Preferred Qualifications
15+ years of experience in construction management
Experience overseeing industrial construction projects
Prior experience managing multi-site or regional field operations teams
Why This Opportunity
Senior leadership role with regional impact
Direct influence on safety, talent development, and project execution
High visibility within a growing construction organization
Long-term growth and leadership development potential
$52k-69k yearly est. 20d ago
10401 Store Manager
Sally Beauty Supply 4.3
Operations manager job in Waterbury, CT
SALLY STORE MANAGER:
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.
Your role as a Store Manager:
When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs.
You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.
You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
You will make sure your store always looks its best!
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Qualifications to be a Store Manager:
At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
Previous experience in operational, financial and performance management.
Cosmetology license is a plus - but not required.
Must be 18 years of age or older.
Passion for all things hair and beauty!
Legal wants you to know:
* Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
* May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$25k-47k yearly est. 6d ago
Assistant General Manager
Brownson Country Club 4.0
Operations manager job in Shelton, CT
HARRY B BROWNSON COUNTRY CLUB INC, located at 15 Soundview Avenue in Huntington, Connecticut, is a distinguished country club serving the community in Shelton, CT. Known for its excellent amenities and vibrant member-focused culture, the club is committed to providing exceptional experiences for its members, offering a range of recreational, dining, and social opportunities. With a tradition of excellence, it continually strives to enhance services and deliver value to its members and guests.
Role Description
This is a full-time, on-site role based in Shelton, CT for an Assistant General Manager. The Assistant General Manager will support the General Manager in overseeing daily operations, maintaining quality standards, and ensuring exceptional experiences for members and guests. Responsibilities will include supervising staff, managing events, overseeing financial processes, maintaining facilities, driving member satisfaction, and supporting administrative tasks. The ideal candidate will uphold the club's high standards of service and help foster a welcoming and professional environment.
Qualifications
Excellent leadership, team management, and interpersonal communication skills.
Experience in hospitality management, event coordination, and delivering high-quality service experiences.
Proficiency in financial planning, budget management, and operational oversight.
Problem-solving skills, organizational abilities, and attention to detail for managing day-to-day operations efficiently.
Previous experience within a country club, hospitality, or service-focused setting is preferred.
Ability to work effectively in a fast-paced, guest-oriented environment.
Bachelor's degree in Hospitality Management, Business Administration, or equivalent experience is a plus.
$58k-90k yearly est. 3d ago
Director, Field Strategy & Operations (Everest)
Otsuka America Pharmaceutical Inc. 4.9
Operations manager job in Hartford, CT
**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
**Position Overview:**
The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence.
This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used.
**Key Responsibilities:**
+ **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency.
+ **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution.
+ **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through.
+ **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities.
+ **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI.
+ **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities.
+ **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities.
**Qualifications:**
+ Bachelor's degree required; MBA or advanced degree preferred.
+ Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution.
+ Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required.
+ Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization.
+ Ability to focus on priorities and resolve operational issues effectively.
+ Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency.
**Competencies**
**Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.
**Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business.
**Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders.
**Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.
**Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.
**Empowered Development -** Play an active role in professional development as a business imperative.
Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.
**Application Deadline** : This will be posted for a minimum of 5 business days.
**Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.
Come discover more about Otsuka and our benefit offerings; ********************************************* .
**Disclaimer:**
This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) .
**Statement Regarding Job Recruiting Fraud Scams**
At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf.
Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment.
Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters.
To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* .
Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities.
Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
$194.2k yearly 60d+ ago
Director Operation
Yo It Consulting
Operations manager job in South Windsor, CT
Job Description
Qualifications:
Education and/or experience equivalent to a bachelors degree in business or engineering.
6-8 years related experience (industry preferred).
Preferred: MBA, advanced degree. 10+ years related experience (industry preferred).
Leadership:Demonstrates the ability to lead, direct, coach and motivate others to meet objectives; builds a team and builds consensus.
People Skills:Demonstrates the ability to work in a diverse group environment. Knows how to work with various communication styles. Relates well and shows respect and consideration for others; builds relationships.
Time Management:Uses time efficiently; works at a pace to get things done within an appropriate time and meets deadlines.
Decision Making Ability:Demonstrates ability to make logical and sensible decisions based on available job knowledge/information, in a variety of situations. Considers potential consequences (including others views and emotions) prior to choosing a course of action. Accepts and/or uses appropriate authority to make decisions and proceeds with confidence once decisions are made.
Problem Solving / Troubleshooting: Identifies problems. Gathers information systematically; using logic to draw valid conclusions and generate alternatives. Examines alternatives and considers objectives and resources. Reaches and communicates solutions.
Analytical Skills:Able to interpret information, think critically and identify trends.
Job/Industry Knowledge:Understands and apply industry/job standards, regulations, and rules. Understands what is required to perform the job; knows what the group is responsible for and what the supporting groups are responsible for. Has a general understanding of the groups goals and objectives.
Verbal Written Communication:Demonstrates the ability to effectively discuss ideas in a clear, succinct, and organized fashion to present information in a thoughtful manner, considerate of others. Demonstrates the ability to read, write and understand the English language. Able to express ideas in writing in an organized, articulate, concise and grammatically correct manner and adjusts language to reach intended audience.
Presentation/Facilitation Skills:Demonstrates the ability to present concise and accurate information to peers, customers and management. Able to lead meetings/training sessions and generate group discussions and feedback. Speaks clearly, maintains an appropriate pace, and matches information presented to the needs of others. Uses media effectively.
Continuous Learning: Takesinitiative to seek formal/informal training. Develop new skills and improve performance; ask questions to gain understanding. Applies latest information, concepts or procedures and learns from experience.
Public speaking
Client presentation
Occasional travel
Responsibilities:
Oversee day-to-day operations for multiple production departments ensuring customer requirements, quality, safety, and on-time delivery goals are met or exceeded.
Establishes clearly defined department and individual goals and objectives by embracing a LEAN mindset, and communicates to associates through departmental, and facility meetings and performance planning.
Establishes, builds and maintains relationships with various business units and customers ensuring that product knowledge is current and that expectations are exceeded.
Prepares, manages, and is accountable for budgeting, forecasting and unit cost results for multiple departments.
Responsible for developing individuals and teams. Attracts and retains talent by developing ones abilities and supports others doing so. Provides opportunities for associates to grow and share expertise and new learning with colleagues.
Coordinates and/or facilitates training and development of staff through coaching, mentoring and training.
Serves as a team leader acting with ethical behavior and demanding the same from all team members. Communicates clearly and respectfully conveying confidence and acknowledging contributions of others. Drives the vision and values of the organization by aligning team activities and establishing strategies for achieving individual and work unit goals.
Delivers value Broadridge and its customers by finding solutions and establishing realistic plans. Continuously strives for process improvement. Collaborates with the entire organization to encourage and share knowledge and best practices across all departments.
May perform other duties/responsibilities as needed or assigned.
$96k-161k yearly est. 26d ago
District Director of Operations
Brookdale 4.0
Operations manager job in West Hartford, CT
Brookdale is hiring a District Director of Operations to support in the operations of 10 assisted living, memory care, and independent living communities across CT, MA, and NH.
This individual must be willing to travel and live within the district they support.
Prior Leadership and Operations experience in the Senior Living Industry required.
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Full-time associates in role are also eligible for an annual bonus incentive. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Bachelor's Degree in Healthcare, Gerontology, Business or other related field required. Minimum of seven to ten years experience in Operations, Marketing, Financial Planning and Human Resources Management in a management role; or equivalent combination of education and experience.
Certifications, Licenses, and Other Special Requirements
Frequent car travel requires the incumbent to possess and maintain a valid driver's license. Ability to work some evenings/weekends and travel frequently by air or car.
Management/Decision Making
Makes analytical decisions and is accountable for all actions made by a department or group. Uses a high degree of analytical ability using sound judgment acquired through significant experience to solve complex and varied problems that could result in substantial loss of reputation.
Knowledge and Skills
Has significant knowledge of an advanced discipline with a working knowledge of related fields. Has significant knowledge of the organization, work environment and process. Has knowledge to direct multiple functions and /or departments with full responsibility for operational results. High degree of accuracy in all assignments, ability to work independently and manage time effectively. Must understand the older adult market. High degree of initiative and creativity, good judgment, excellent oral and written communication skills and the ability to motivate. Ability to operate personal computers and related software.
Physical Demands and Working Conditions
Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 25 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Requires Travel: Frequently
Brookdale is an equal opportunity employer and a drug-free workplace.
Responsible for developing and providing short-term tactical direction and oversight. Develops short-term improvements impacting an area. Directs the overall operations of an assigned group of communities within a geographic region. Oversees a revenue of $20-60 Million.
Develops long-range objectives and strategies for each community within the region.
Develops annual operating budget, including census, payroll, staffing and capital forecasts. Monitors and assesses compliance with financial forecasts, productivity and goal achievement. Determines areas needing cost reduction and program improvement and implements changes as needed through the Executive Directors at each community.
Implements company-wide programs at communities in the areas of dining, asset management, finance, human resources, and other operational areas. Enhances appropriate communication between the communities and the divisional/corporate offices.
Works with community management to implement sales and marketing activities and strategies to maximize occupancy.
Assures that resident services reflect the highest quality in conformance with federal and state law and company standards. Enhances the quality of resident care by working with the functional team members in nursing, life enrichment, dining services, housekeeping and maintenance as needed.
Evaluates, monitors, and enhances public relations efforts at each community.
Assists all regional offices with preparation for state survey and licensing.
Assures that all regional communities conform to qualitative and quantitative operating standards.
Directly supervises and evaluates performance of Executive Directors within region. Updates, trains, and coaches staff as necessary to maintain high standards of quality care, financial accountability and business growth.
Influences change in a positive manner within the assisted living industry through involvement with trade associations, regulatory agencies, and state executive and legislative officials.
Partners with regional and community operations teams to oversee the overall health and safety program and practices for the region and maintain a safe environment for the residents, associates and families.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
$116k-230k yearly est. Auto-Apply 3d ago
Regional Director of Operations - Full Service Restaurant
Leap Brands
Operations manager job in Hartford, CT
Regional Director of Operations Industry: Full-Service Dining
A well-established, nationally recognized restaurant group is seeking an experienced, results-driven Director of Operations to oversee a group of high-volume, full-service restaurants. This role is responsible for operational excellence, financial performance, and team development across multiple locations.
We're looking for a proven multi-unit leader who thrives in a full-service dining environment with bar operations, has a strong track record of delivering results, and is passionate about creating exceptional guest experiences.
Key Responsibilities
Lead 8-10 restaurants within the assigned territory, ensuring operational, service, and brand standards are met
Recruit, develop, and mentor General Managers to deliver strong performance and leadership bench strength
Drive operational and financial results through effective P&L management, including food cost, labor, and controllable expenses
Partner with cross-functional teams to implement initiatives that enhance guest satisfaction and team engagement
Why This Role?
This is a high-impact opportunity with a respected, growing brand where you'll have the ability to shape regional performance, build a strong leadership bench, and influence guest experience at a multi-state level.
Qualifications
4+ years of multi-unit leadership in full-service casual or fine dining
Proven ability to lead and develop teams across multiple high-volume locations
Strong financial acumen with a history of achieving operational targets
Experience managing bar programs and alcohol compliance
Strong preference for backgrounds from brands such as Texas Roadhouse, Outback Steakhouse, LongHorn, Chili's, BJ's Brewhouse, Yard House, Buffalo Wild Wings, or similar
Ensure compliance with health, safety, and alcohol service regulations
Execute strategic initiatives, operational improvements, and guest experience enhancements
Actively visit restaurants on a regular basis to provide coaching, support, and performance feedback
$94k-147k yearly est. Auto-Apply 60d+ ago
Director of Total Rewards & People Operations
Aspire Employment Opportunities
Operations manager job in Hamden, CT
At Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in their communities. Our person-centered services evolve with people's needs, from education and behavioral health to residential and community-based supports. We empower people to live lives shaped by their own interests, choices, and strengths. Join our collaborative, mission-driven team and bring your skills to work that makes a real difference every day.
The Director of Total Rewards & People Operations is Aspire's senior-most leader responsible for designing and advancing a competitive, equitable, and financially sustainable compensation strategy. This role leads organization-wide work on salary structures, pay equity, market benchmarking, incentive and recognition programs, and total rewards planning. In addition, the Director oversees HRIS, benefits, and compliance functions to ensure operational excellence across Aspire's people systems.
Working in close partnership with the Chief People & Culture Officer, this leader ensures Aspire's compensation philosophy is implemented consistently, transparently, and in support of employee attraction, retention, and engagement.
Key Responsibilities
Compensation Leadership
Serve as Aspire's subject-matter expert on compensation, advising the CPCO and executive team on pay strategy, market trends, and financial impact.
Lead the creation, implementation, and ongoing refinement of Aspire's compensation framework, including salary structures, career frameworks, job architecture, variable pay, and recognition programs.
Conduct annual and mid-year compensation reviews, ensuring competitive positioning, internal equity, and budget alignment.
Oversee pay equity audits and lead corrective action planning.
Partner with Finance to model costs, forecast future needs, and support long-range workforce planning.
Develop manager-friendly tools, guides, and training to improve compensation literacy across the organization.
Total Rewards Strategy
Develop and implement Aspire's total rewards philosophy in alignment with the organization's mission, values, and talent strategy.
Lead the design and administration of compensation programs, including salary structures, pay equity analysis, benchmarking, and market adjustments.
Partner with the Chief People & Culture Officer and Finance to analyze pay trends, affordability, and budget impact.
Evaluate benefits offerings for cost-effectiveness, competitiveness, and alignment with Aspire's culture and workforce needs.
Oversee the development of clear, employee-centered communications about Aspire's total rewards programs.
Benefits, Leave, and Compliance
Oversee the administration of employee benefits and leave programs, ensuring accuracy, compliance, and exceptional service delivery.
Manage relationships with brokers, vendors, and consultants; lead annual renewal and open enrollment processes.
Ensure compliance with all state and federal laws and regulations related to benefits, leaves, ACA, COBRA, and related filings.
Partner with the Benefits Committee to review plan performance, utilization trends, and cost-saving opportunities.
HRIS & People Data
Lead the administration and optimization of Aspire's HRIS (UKG) to ensure data accuracy, efficiency, and strong user experience.
Oversee system configurations, workflows, reporting, and upgrades.
Ensure HR data integrity and provide analytics to support strategic workforce planning, DEIB insights, and leadership reporting.
Collaborate with IT and Enabling Technology to advance automation and self-service functionality.
Operational Excellence & Leadership
Manage the People Operations team, including HRIS, benefits, and compliance staff, fostering growth, accountability, and cross-team collaboration.
Drive process improvement initiatives that streamline HR operations, enhance employee experience, and reduce administrative burden.
Partner with legal, finance, and payroll to ensure compliance, consistency, and accuracy in people-related data and policies.
Prepare and manage budgets, reports, and dashboards for People & Culture operations.
Serve as a trusted advisor to the Chief People & Culture Officer on data-driven decision-making related to pay, benefits, and workforce trends.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field required; advanced degree or HR certification preferred.
7+ years of progressive HR experience with at least 3 years in a leadership role.
Demonstrated experience managing HR operations, benefits, and HRIS, with growing expertise in compensation or total rewards.
Strong analytical and quantitative skills; ability to interpret and communicate complex data clearly.
Proven experience managing vendor relationships and leading cross-functional projects.
Proficiency in UKG or other major HRIS systems.
Deep knowledge of applicable state and federal employment and benefits laws.
Excellent interpersonal, communication, and leadership skills.
Strategic thinker who can balance operational precision with long-term vision.
Must have satisfactory background checks.
Aspire Living & Learning's Internal Mobility Policy ensures an equitable and efficient internal mobility system that aligns with the agency's commitment to professional development and growth. This policy fosters a culture of mobility within the organization, aiming to provide employees with opportunities for career advancement and fulfillment. Please reference the Internal Mobility Policy to review the process to be considered for other jobs at Aspire Living & Learning.
Lateral Transfers:
You do not need to submit an application at this time. You need to let your HR Partner know you're interested in being considered for the position. Your HR Partner will be the point of contact between you, your current manager, and your hiring manager.
Promotions/ Cross-functional jobs:
Please let your HR partner know you're interested in being considered for the position and they will confirm your eligibility to apply. Once you speak with your HR Partner, please submit an application.
Below is the name and information of your HR Partners to be contacted prior to applying for a promotion or cross-functional opportunity.
Connecticut (AS) employees: Heather Murphy, ******************
Connecticut (Child Services) employees: Wanetta Wilcher *******************
Maryland employees: Debbie Duran *****************
Massachusetts employees: Michelle Cutting ********************
New Hampshire employees: Michelle Cutting ********************
Vermont employees: Judy Stermer, *******************
Shared Services and Agency Leadership: Judy Stermer *******************
$96k-161k yearly est. Auto-Apply 14d ago
Regional Director of CCRC Operations
Benchmark Senior Living 4.1
Operations manager job in Hartford, CT
We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! The Regional Director of Operations (RDO) is responsible for strategic leadership, operational oversight, and performance accountability for a portfolio of communities, including CCRCs and rental communities. This role ensures that each community meets or exceeds benchmarks in clinical quality, resident satisfaction, occupancy, financial performance, regulatory compliance, and associate engagement. The RDO will serve as a key culture carrier, modeling the values of Called to Care, Better Together, and Be the Benchmark in all leadership practices. This position reports to the SVP of Operations.
This position requires travel within the assigned region in the northeast (Massachusetts and Connecticut), with a strong on-site presence in communities to ensure hands-on leadership, consistency, and alignment. The RDO also serves as a representative of Benchmark in industry forums, conferences, and professional events to showcase leadership, share best practices, and maintain a visible presence in the senior living field.
Responsibilities:
* Provide overall management of the Executive Directors of one or more Benchmark communities, including several CCRCs within a region providing IL, AL, MC and SNF services. In some instances may need to serve as an Interim Executive Director.
* Lead strategic planning and execution for operational excellence, with accountability for census growth, NOI performance, and clinical outcomes.
* Monitor KPIs and implement action plans where performance is below expectations.
* Responsible for innovating and implementing processes and procedures to enhance the development of talent and systems.
* Responsible for operational leadership of all communities, in some instances serving as an interim Executive Director.
* Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income.
* Strong understanding of financial management as it relates to CCRCs across all lines of business; IL, AL, MC, and SNF. Also skilled nursing revenue with Medicare/Medicaid and Managed Care and private pay revenue streams.
* Develops and implements annual operating and capital budgets with relevant internal and external stakeholders.
* Monitor and manage community budgets, ensuring alignment with company financial targets.
* Maintain regular on-site presence in each community to provide leadership visibility and guidance.
* Flash forecasts community-specific P&L reports twice monthly
* Forecasts monthly and quarterly P&L statements
* Meets with investors and/or board members as needed and provides updates on the financial growth and health of their assets.
* Coach and mentor Executive Directors and department leaders to ensure strong leadership pipelines.
* Partner with HR and TA partners to implement performance reviews, development plans, and succession strategies.
* Build a culture of ownership, accountability, and engagement at all levels of the community.
* Embraces and champions corporate growth, to include possible redesign of role.
* Manages succession planning among community leadership teams.
* Champion exceptional resident care and service throughout the continuum (IL, AL, Memory Care, and SNF).
* Ensure adherence to local, state, and federal regulations for IL, AL/MC and SNF.
* Directly oversees Regional Director in Marketing in the development and implementation of marketing and sales strategic plans.
* Uses effective interpersonal skills to influence operational excellence.
* And other responsibilities as outlined in formal job description.
Education and Experience:
* Bachelor's degree required; Master's degree in Healthcare Administration, Business, Gerontology or related field strongly preferred.
Preferred Experience:
* 7-10+ years of progressive senior living leadership experience, including multi-site oversight in CCRCs or similar environments.
* Proven success in leading complex operations, managing budgets, and driving cross-functional performance.
* Knowledge of state and federal regulations governing senior living, including Assisted Living and Skilled Nursing.
* Strong financial acumen, communication skills, and ability to lead through influence and collaboration.
* Willingness and ability to travel extensively within the assigned region-estimated 70-80% travel.
* Valid license to operate an assisted living facility, if mandated by the State in which the community is located.
* SNF Administrator License preferred.
As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:
10 paid holidays plus 1 floating holiday
Vacation and Health & Wellness Paid Time Off
Tuition Reimbursement
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
401K Retirement Plan with Company Match
Long Term Care Insurance
Company-provided Life Insurance & Long-Term Disability
How much does an operations manager earn in Manchester, CT?
The average operations manager in Manchester, CT earns between $65,000 and $157,000 annually. This compares to the national average operations manager range of $47,000 to $123,000.
Average operations manager salary in Manchester, CT
$101,000
What are the biggest employers of Operations Managers in Manchester, CT?
The biggest employers of Operations Managers in Manchester, CT are: