Operations manager jobs in Tempe, AZ

The Senior Store Manager and Flagship Store Manager positions are critical to the successful operations of FedEx Office's largest and most impactful retail stores. You will run and grow your business while maintaining Purple Promise service, operational excellence and leading, developing and coaching your direct reports. Your leadership and passion for results allows the store team to provide solutions to our customers and reach the store financial goals. GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) Understand and model FedEx Office values to customers and team members Regularly spend time building and inspiring high performing teams by using FedEx Office tools, resources, effective judgment and decision-making in the selection, training, development, retention and performance management of your people Coach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobs Regularly work with our largest accounts, complex customer needs and/or serve as a consultative partner to our host properties and commercial sales in the execution of work for our key customers Ensure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experience Take ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system management through leadership and delegation Customarily and regularly improve all operational and store sales activities to ensure the store exceeds financial and customer experience targets Regularly practice independent judgment, self-management and effective decision-making in the performance of daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank deposits Independently prioritize and accomplish multiple leadership tasks within established timeframes by effectively planning and managing workload, delegating work and supervising, monitoring and directing store leaders and other team members Share ideas and use Quality Improvement tools in order to improve the business MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree preferred Minimum High School or GED 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand and/or to move about the store to manage the daily operations Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to work within the appropriate level of independence Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: Bachelor's Degree preferred Minimum High School or GED 4+ years of related (ex. retail, service, hospitality, military) experience, including 3+ years of supervisory experience Proficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel ESSENTIAL FUNCTIONS: Ability to stand and/or to move about the store to manage the daily operations Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessities Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, managing multiple priorities Ability, on a consistent basis, to work within the appropriate level of independence Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies Quality concepts presented at training during daily activities. Supports FedEx Office Quality initiatives. FedEx Office is an Equal Opportunity Employer including, Vets/Disability. Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email ***********************. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law. For more information, click here.

A leading player in the residential construction space is looking for a visionary operations executive to drive innovation, efficiency, and growth across a multi-regional homebuilding organization. This individual will shape and elevate the operational strategies that fuel high-volume, high-quality residential construction while empowering regional leaders to scale performance. This is an opportunity for a strategic builder-of systems, teams, and business process excellence. Join an organization where your leadership will influence hundreds of homes annually and where customer satisfaction, operational integrity, and margin optimization are mission-critical. This Role Offers: Strategic leadership in a high-growth, multi-regional construction organization. Direct collaboration with executive leadership and influence over operational direction. Competitive compensation package with full benefits and performance-based incentives. A strong culture focused on innovation, integrity, and leadership development Focus: Design and lead the operational blueprint that guides all purchasing and construction activities across multiple markets. Define corporate-level strategies that enhance scalability, cost-efficiency, and quality assurance across the platform. Align regional execution with long-term business goals while championing innovation and technology adoption in field operations. Partner with regional heads to implement best-in-class practices and foster a culture of continuous improvement. Provide mentorship and executive coaching to high-potential leaders, ensuring robust succession planning. Oversee operational KPIs and lead quarterly business reviews focused on macro-level improvements. Lead cost management initiatives, ensuring vendor compliance with company standards while negotiating fair and competitive pricing. Develop and enforce procurement strategies that maximize value and reduce operational waste. Build a scalable vendor partnership model that promotes collaboration and long-term alignment. Standardize operational processes and develop training protocols to drive consistency across all sites. Promote high-quality customer experiences through innovative scheduling, quality inspections, and safety programs. Ensure continuous refinement of tools, systems, and documentation to support evolving business needs. Act as a cultural ambassador, embedding the organization's core values into operational practices. Lead initiatives that enhance the work environment and encourage a high-performance, purpose-driven culture. Serve as an advisor to senior leadership on market trends, construction methodologies, and organizational improvements. Skill Set: 15+ years of progressive experience in residential construction operations, with exposure to both purchasing and vertical construction leadership. Proven track record in designing and scaling operational frameworks across geographically dispersed teams. Expertise in labor cost optimization, supplier management, and budget control. Experience leading training and onboarding functions across technical and operational disciplines. Deep understanding of construction field operations, safety programs, and customer satisfaction metrics. Familiarity with CRM, ERP systems, and cloud-based project management platforms. Bachelor's degree in Construction Management, Business, or a related field required. A process-oriented leader with a bias for scalable solutions. A people-first mindset focused on empowering and developing teams. Strategic thinker with executive presence and strong communication skills. Experience in scattered-site homebuilding is a major plus. About Blue Signal: Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS

The Technical Operations Manager will lead and oversee the structured cabling installation project delivery team's day-to-day operations, ensuring projects are completed on time, within budget, comply with all required safe practices and local authority code & directives, adhere to the highest quality standards, and provide exceptional customer service. This role involves collaborating on HR-related decisions for the project team, including hiring, training, guidance, and best practices development to enhance productivity and efficiency, while fostering a positive team culture. Roles and Responsibilities: Manage field personnel performance through leading, mentoring and managing practices that best serve the company's goals while encouraging and motivating the team to perform with the highest standards and deliver the best customer experience. Organize project performance tracking and reporting, manage master project schedule list, authorize and oversee work-in-progress budgets, and conduct regularly scheduled staff meetings to guide and prepare team. Review customer project awards, contracts, and technical design packages with the Design team to prepare installation teams with a clear and cohesive deliverable implementation plan. Maintain and manage existing installation partner resource relationships including those with manufacturers, distributors, and install labor resources, ensuring their readiness, reliability, and quality are aligned with our company goals and customer experience. Foster and preserve a culture of honesty, professionalism, high quality customer service, and demonstrate prompt and clear communication in all levels of interaction within the Capitol Cable Communication's company and with all customers and business partners. Develop and grow the installation team by promoting professional training & skills development opportunities, setting performance goals and expectations, encouraging and enabling team and individual team member success and pride in service and accomplishment. Participate in the recruitment of additional employee and contract partner resources to meet the customer project defined needs, including orientation, training, and integration of the new employee and contract partner teams into the organization Key performance indicators and tasks: Oversee project execution, including material procurement, labor assignments, permitting, and project closeout processes. Supervise, guide, and approve change order processes. Communicate with clients and business partners to form scope performance and delivery expectations. Conduct field kickoff and project end debrief meetings. Define and create project primary schedules and project tracking report processes. Perform site reviews and walkthroughs. Achieve project profitability goals. Coordinate personnel skills development and training. Collaborate with Human Resources in personnel review and policy implementation. Stay updated with current industry knowledge, trends, and certifications. Utilize and maintain a company vehicle responsibly. Represent the company with professionalism and integrity Perform all duties safely and to the highest quality standards Provide top-tier customer service through professional and prompt communication (verbal and written). Perform all job functions and other assigned duties. The tasks, knowledge, skills, and other characteristics included above are considered the essential responsibilities. This list is not comprehensive of all functions and tasks performed by positions in this class and i s illustrative ONLY. It does not necessarily list all possible duties that may be assigned, nor does it imply that all positions within the class perform all the listed duties. Skill Requirements: Bachelor's Degree (B.A.) or 5 years of related Project Management experience and training, or an equivalent combination of education and experience. Ten or more years of related industry experience is preferred. Possession of a recognized industry-related certification is preferred. PMP Certification, BICSI TPM Certification or equivalent is preferred. Current, valid driver's license. Ability to travel domestically. Authorized to work in the United States. Excellent written and verbal communication skills. Experience working with AutoCAD, Visio, Bluebeam or similar construction design and review software. Proficiency in the use of Word, Excel, Microsoft Project, Microsoft Teams, and standard Microsoft 365 suite of software. Demonstrated critical thinking skills. Demonstrated team-building skills. Ability to pass a pre-employment background check and drug screening. Benefits: · Full time salary position. · Multistage graduated signing bonus. · Funded Pension Plan enrollment after probationary period. · Profit sharing year-end bonus. · Company use take home vehicle for qualified candidate. · Laptop and cell phone provided. · Paid vacation after probationary period. · Sick Leave and personal days. · Professional development opportunities, including compensation for satisfactory completion of selected industry training and certification course.

This role is responsible for: Apply exceptional follow-up and time management skills to cultivate relationships with Tradespeople and your peers. Complete a Buildforce introduction and teach leads & prospects how to use the Buildforce App. Conduct quality interviews effectively and always on time Complete a Buildforce intro and teach Interviewees how to use the Buildforce App and complete their profile Coach new electricians on the Buildforce process and expectations Work as a team to achieve monthly placement goals with quality and retention in mind Provide a “white-glove” experience for priority placements for high-profile and new customers Evaluate pay and placements ad hoc Navigate all of the Employer-level and Project-level contingencies Work cross-functionally to ensure tradespeople are equipped with technical and functional knowledge about our Buildforce platforms. Providing delightful customer experience through inbound emails, text messages, chats, and phone calls. Listen to concerns, resolve problems, and offer the best recommendations to our pros utilizing the Buildforce App. Maintaining records and documentation through data entry, collection, and validation. Providing feedback on process improvement opportunities and contributing to projects as assigned All other duties as assigned. Skills & Qualifications 3+ years of experience in recruiting, sales, marketing, or related work experience. Proven success with self-direction and the ability to work independently and with a cross-functional team. Proficient at navigating multiple apps at a time. Experience in technology platforms such as Front, Aircall, Indeed, and Slack. Detail-oriented with excellent communication skills in writing, in person, or by phone. Creative problem solver who thinks on their toes and can make informed decisions quickly. Own a smartphone and have access to a reliable internet connection. Bi-lingual is required - Spanish & English. Bonus points: Being an Electrician, Knowing Electrical Work, Construction Tech, Construction Able to work flexible hours for changing business needs, including occasional weekends. Most of our team's action occurs between 7 am and 7 pm, Monday through Friday. Benefits & Perks Flexible Scheduling Hybrid (Working from Phoenix Office and Home) Time Off & Holidays Parental Leave Policy 401(k) Plan Healthcare - Medical, Dental & Vision 360 Annual Peer Reviews with Opportunities for Growth

Step into a pivotal leadership role overseeing financial management, field operations, project management and preconstruction for a thriving construction firm with a strong pipeline and diverse portfolio! As Director of Operations, you'll provide strategic direction across multiple teams, ensuring projects are delivered on time, on budget and to the highest standards. This is a chance to join an agile, community focused company that values collaboration, quality and growth while positioning itself for the future! Govig - Your #1 full-service recruiting firm, your access to the best opportunities available, is seeking a DIRECTOR OF OPERATIONS for a commercial general contractor based in Tempe, AZ. About the company. Founded in 2003, our client was built on the vision of redefining the construction industry by prioritizing trust, collaboration, and overall client experience. With a values-driven team and over four decades of leadership expertise, they deliver projects across diverse markets with the quality and care of a large firm, but the agility of a small business. Committed to both clients and community, they empower employees to do meaningful work while supporting outreach programs, mentorship, and charitable initiatives that make a lasting impact. About the position. The Director of Operations will oversee the day-to-day activities of the company's projects, ensuring that the job sites and the related operations are managed and performing efficiently and effectively. They provide leadership to multiple project teams to ensure that all aspects of a project are completed on time, within budget, and to a high standard. Director of Operations strategically manages risk, monitor finances, and ensures each phase of work is started and completed on time. Responsibilities include but are not limited to: Oversees multiple business functions including but not limited to preconstruction, field operations and project management. Participates in the hiring and training of departmental managers. Leads by example with outstanding leadership skills, and by treating people with dignity and respect. Organizes and oversees the work and schedules of departmental managers. Recommend methods, materials, and layouts to reduce construction costs Determine needed resources, such as manpower, materials, and equipment, from start to finish with attention to budgetary limitations. Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement. Reviews, analyzes, and evaluates business procedures. Implements policies and procedures that will improve day-to-day operations. Ensures work environments are adequate and safe. Plan all construction operations and timelines to ensure deadlines will be met. Projects a positive image of the organization to employees, customers, industry, and community. Oversee project scope, budget and scheduling Review, negotiates, and manages contracts. Performs other related duties as assigned. What you need. To be a hero in this organization, the Director of Operations will have: Bachelor's degree in engineering (i.e. civil, architectural or construction), construction management or related field preferred 10+ years of experience in commercial construction. Ability to work with all construction groups: management, owners, and subcontractors. Experience managing field and corporate operations. Multistate experience. Excellent communication, organizational, decision-making, and problem-solving skills. Thorough understanding of practices, theories, and policies involved in business and finance. Superior managerial and diplomacy skills. Extremely proficient in Microsoft Office Suite or related software. Excellent analytical, decision-making, and problem-solving skills.

About Us Clayco is a full-service, turnkey real estate development, master planning, architecture, engineering, and construction firm that safely delivers clients across North America the highest quality solutions on time, on budget, and above and beyond expectations. With $7.6 billion in revenue for 2024, Clayco specializes in the "art and science of building," providing fast track, efficient solutions for industrial, commercial, institutional, and residential related building projects. The Role We Want You For As an Operations Executive, you will play a pivotal role in overseeing and driving the successful execution of design-build projects. Serving as the primary point of contact for clients, project teams, and design departments, you will ensure that projects are completed on time, within budget, and to the highest standards of quality. You will work closely with marketing, pre-construction services, business unit leaders, and operations to manage project phases including scheduling, subcontractor buyout, cost control, and project closeout. Additionally, you will mentor and manage Project Managers and Engineers, ensuring team success and project excellence. The Specifics of the Role Oversee a large-scale project 500M-1B in value, or multiple projects. Serve as the single point of contact for clients, design teams, and project staff, ensuring seamless communication and execution. Lead and coordinate project phases from planning to closeout, ensuring quality and timely delivery. Develop detailed project contract status reports and project site logistics plans. Oversee pay request processes, monitor project costs, and track job cost reports. Analyze and forecast quarterly total cost projections and labor costs. Ensure timely procurement of materials and equipment while monitoring subcontractor buyouts. Collaborate with Preconstruction services to oversee the bidding process. Ensure compliance with safety, EEO, and Affirmative Action program requirements. Lead quality processes and monitor project training and development programs. Manage the project closeout process, ensuring adherence to schedules and final deliverables. Assist in tracking back charges, change orders, and budget adjustments. Mentor and manage project teams, fostering collaboration, problem-solving, and innovation. Lead through change, build consensus, and motivate teams to achieve goals. Requirements Bachelor's degree in Construction Management, Engineering, or a related field. 20-25 years of experience in construction project management. Strong knowledge of construction principles and practices with a proven track record of managing large-scale projects. Excellent leadership and team management skills, with experience mentoring and developing talent. Strong problem-solving abilities and adaptability when dealing with various stakeholders. Entrepreneurial mindset with the ability to work both independently and collaboratively. Proficiency in leading project teams, managing subcontracts, and handling subcontractor relations. Familiarity with safety protocols, EEO requirements, and quality control standards. Ability to physically navigate job sites, including climbing ladders and multi-floor scaffolding. Able to lift up to 50 lbs. Some Things You Should Know Our clients and projects are nationwide - Travel will be required. No other builder can offer the collaborative design-build approach that Clayco does. We work on creative, complex, award-winning, high-profile jobs. The pace is fast! This position is classified as a safety-sensitive role in accordance with applicable state and federal laws. Candidates selected for this position will be subject to a comprehensive background check, which includes mandatory drug testing. Why Clayco? 2025 Best Places to Work - St. Louis Business Journal, Los Angeles Business Journal, and Phoenix Business Journal. 2025 ENR Midwest - Midwest Contractor (#1). 2025 ENR Top 100 Design-Build Firms - Design-Build Contractor (Top 5). 2025 ENR Top 100 Green Contractors - Green Contractor (Top 3). 2025 ENR Top 25 Data Center Builders - Data Center Contractor (Top 3). Benefits Discretionary Annual Bonus: Subject to company and individual performance. Comprehensive Benefits Package Including: Medical, dental and vision plans, 401k, generous PTO and paid company holidays, employee assistance program, flexible spending accounts, life insurance, disability coverage, learning & development programs and more! Compensation The salary range for this position considers a wide range of factors in making compensation decisions including but not limited to: Education, qualifications, skills, training, experience, certifications, internal equity, and location. Compensation decisions are dependent on the facts and circumstances of each case.

Required Skills & Experience •10+ years of experience in a Operations Management role •In previous roles have experience with P&L •Experience supporting 3PL warehouses & management of inventory •Comfortable meeting with the customers client daily Experience tracking KPI and Metrics Job Description Insight Global is seeking an Sr. Operations Manager for one of their premier clients in the southern region of Buckeye, AZ. This Sr. Operations manager will be helping standing up a new 1 million square foot warehouse for one of the customers largest clients. This ideal person will have previous experience supporting 3 PL clients. He/she will need to have experience with P&L and also keeping track of inventory. This role will require to meet with Director of Operations day to provide warehouse updates but also require the employee to work on the floor. The ideal employee will have experience running a warehouse with 100+ employees.

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Operations coordinates and oversees the day-to-day management of a distribution department. They manage the daily activities for the operations to ensure facility and organizational goals and objectives are achieved. Additionally, they perform other related duties, special projects, or assignments as required. This role is based in our Customer Fulfillment Center in Goodyear, Arizona outside of Phoenix This is a Sunday, 7:00 PM-5:30 AM and Monday-Wednesday 5:00 PM-3:30 AM shift. We are looking for someone who is a strong leader, developer and mentor of others and has experience working in an automation building Looking for someone who can add to a strong and positive work culture and loves to collaborate and learn from others as well. In this role, you will report to our Director, Operations who runs the entire shift and you will be leading hourly colleagues What You Will Do Oversee a department in our distribution facility with a focus on meeting or surpassing goals and targets. Builds high performing teams by providing guidance and support for all hourly colleagues. Generate reports for management to keep them informed on key metrics. Ensure that various departments excel in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution of plans. Conduct presentations to senior management as needed. Continuously analyze work processes to identify optimization opportunities and implement improvements. Cultivate a work culture dedicated to superior customer service and success. Collaborate with peers to ensure clear communication and effective handoffs between shifts, maintaining operational efficiency. Establish and maintain procedures and metrics to guarantee customer satisfaction levels are achieved. Manage all aspects of inventory control. Review analyses of activities, costs, operations, and forecast data to assess department progress toward stated goals and objectives. Create a safe work environment for staff, including the development and enforcement of Safe/Smart work practices and compliance with safety programs. Collaborate with IT as a user for systems development and refinement to enhance operations, productivity, and service levels. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. In addition to the essential duties mentioned above, other duties may be assigned. Skills You Will Need Leadership and Management: Oversee the distribution department, providing guidance and support to direct reports, with exceptional leadership, mentoring, and coaching skills. Analytical and Problem-Solving: Continuously analyze work processes, identifying optimization opportunities and implementing improvements. Review analyses of activities, costs, operations, and forecast data to assess department progress toward goals. Communication and Interpersonal: Conduct presentations to retail division and senior management with strong written and oral communication skills. Demonstrate interpersonal competencies, including integrity, trust, adaptability, motivation ability, coaching, mentoring skills, and initiative. Be proactive, responsive, detail-oriented, and get things done in a fast-paced environment. Business Acumen: Oversee industry understanding of warehouse management, negotiation skills, and strategic/tactical planning skills. Demonstrate proficiency in problem analysis. Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Requires prolonged periods of standing/walking around the facility or department, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment. Ability to work a flexible schedule, including days, evenings, weekends, holidays. What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today!

Teaspressa is a female-founded, premium beverage brand transforming tea, coffee, and cocktail experiences through innovation. With a patented brewing process, Teaspressa creates tea with the richness and caffeine of coffee while maintaining the health benefits of tea. The brand's signature LUXE Mixer Cube provides an effortless way to elevate any drink, from coffee to cocktails. Teaspressa products are available in over 11,000 retail locations, loved by mixologists and baristas, and have been featured in Vogue, Cosmopolitan, and on Shark Tank. As a women-owned, minority-owned company, Teaspressa celebrates life's moments with creativity and hospitality. Role Description/ What You'll Do: On-site in Phoenix, AZ | Full-Time | Reporting Directly to Executive Team Sales & Customer Support • Support sales with pricing, sell sheets, onboarding & customer setup • Manage new account paperwork, system setup, UPCs, labels & trade setups • Assist Sales team (including Faire) + attend key trade shows • Maintain product data on dropship & wholesale platforms • Respond to customer inquiries quickly & professionally Fulfillment & Production Support • Help monitor inventory across Shopify, Faire, Amazon & TikTok • Track sales velocity to inform production & forecasting • Ensure packaging components (boxes, minis, tubes, labels) stay in stock • Track fulfillment due dates & flag priority orders • Assist with Amazon/TikTok operational tasks + dropship management • Support PO management for big-box & wholesale accounts • Book freight, manage quotes, schedule pickups • Participate in inventory counts + occasional warehouse work (up to 40 lbs) Project Management & Ops • Serve as the communication hub between Sales, Ops, Production & Fulfillment • Maintain workflows, deadlines, SOPs & cross-team clarity • Prepare weekly/monthly reports (inventory, sales, forecasting, performance) • Maintain CRM/ERP accuracy (Pipedrive, HubSpot, NetSuite, Airtable, etc.) • Keep Monday.com / Slack / Trello highly organized • Improve internal processes across operations & logistics • Enter and coordinate sample orders Accounts Receivable/Payable (As Needed) • Enter net terms orders + bills into QuickBooks • Track payments, resolve discrepancies & support AP/AR • Manage Net 30 customers (ACH setup, invoicing, late-payment follow-up) Compliance & Certifications • Complete Kosher / Organic / Halal / FDA / WUSATA paperwork • Manage ingredient lists, label proofing & regulatory documentation • Maintain COIs with our insurance partners Customer Service • Manage B2C support in ReAmaze & route tickets • Assist wholesale support + specialty account needs General Admin & Business Support • Provide cross-department admin support • Maintain a strong “pulse on the business” • Keep digital systems, organization & SOPs updated • Support asset organization & internal documentation What You Bring • Strong project + operations management skills • Extremely tech-savvy (Excel/Sheets, CRMs, ERPs, e-commerce tools) • Excellent communicator - written, verbal, and customer-facing • Top-tier attention to detail + accuracy • Self-managed, proactive, entrepreneurial mindset • Ability to work under pressure and meet tight deadlines • Experience with Shopify, Amazon Seller Central, Faire or dropship systems (preferred) • CPG, e-commerce, or wholesale operations experience (preferred) Why You'll Love Working With Us • Creative brand redefining beverage culture • Cross-functional exposure to sales, ops, logistics, fulfillment & systems • High-growth environment with a path to Sales Ops Manager or Ops Manager • Collaborative team focused on efficiency + innovation • Endless tea, coffee, happy hours + product allotment

We're looking for exceptional Project Managers to join the Next Phase team. We strive for excellence in the service we provide and in the care we take of our people. We're seeking a self governing, proactive, Project Manager with a flexible, ‘can-do' disposition. Think you're the right fit? Apply with your resume; we'd love to connect. Job Summary The Project Manager works with internal sales, suppliers, and retailers to develop relationships and products for retail packaged goods. They are responsible for managing both internal and external processes from product ideation through development, authorization, and launch. This role ensures timely execution of tasks, effective communication, and coordination across departments and stakeholders. Key Responsibilities Collect and enter data into platforms such as Item 360, QMS, 1WS, Prospec, Arc, and internal databases. Assign and manage tasks using Asana checklists. Review artwork proofs against specifications, typically in 2-3 rounds. Participate in weekly status meetings with suppliers and sales teams. Attend and contribute to internal meetings and conference calls. Monitor dotcom activity including availability and content scores; collaborate with Marketing and Suppliers to update and approve content. Prepare and participate in line reviews and new item presentations. Support ideation and development activities including data entry and presentation creation. Conduct production case reviews monthly for 2-8 SKUs. Coordinate support and sample requests, and manage shipment logistics. Implement and track customer regulatory initiatives. Onboard new vendors and retailers as needed. Communicate effectively with internal teams, suppliers, and buyers/product developers. Respond to emails and correspondence promptly. Follow up on tasks via Asana, email, or calendar. Maintain accurate documentation and records for retail items. Education & Experience Required: High school diploma or GED Preferred: Associate or Bachelor's degree or equivalent Knowledge, Skills, & Abilities Proficiency in Microsoft Office and typing. Strong work ethic and tenure at previous companies. Experience in data entry, client/account management, and project/event management. Ability to multitask and pivot quickly. Excellent attention to detail. Self-directed, driven, ambitious, and enthusiastic. 3-5 years of relevant experience preferred. Familiarity with Asana and other task management tools. Strong interpersonal and communication skills across various contact levels.

Work Model: Hybrid (3 days in-office / 2 days remote) Salary Range: $120K - $135K + 15% bonus Reports to: General Counsel Direct Reports: 4 Comprehensive Benefits Package The Director of Legal Operations is responsible for enhancing the operational efficiency of the Legal Department by overseeing and optimizing workflows, technology systems, processes, and reporting. This role serves as a trusted advisor to the General Counsel and a collaborative partner across the organization. Responsibilities Operational Leadership Oversee legal support staff managing day-to-day operations, ensuring seamless workflows among attorneys, contract managers, and paralegals. Evaluate current processes to identify efficiency opportunities. Develop and implement business processes aligned with credit union objectives. Technology Management Own and manage legal technology tools to automate workflows and improve performance. Support implementation, deployment, and consistent use of the legal tech stack (e.g., Streamline, Ironclad, Safari, Legal Tracker). Lead evaluation and selection of new systems; develop training and support for legal team members. Reporting Use data analytics to monitor performance metrics, trends, and areas for improvement. Assist the General Counsel in developing reports that provide measurable insights into departmental priorities, value, and opportunities. Financial Oversight Manage relationships with outside counsel to ensure effective billing practices and budget alignment. Oversee departmental budgeting, including forecasting, invoicing, and expense tracking. Provide recommendations for cost optimization and budget efficiency. Collaboration & Training Partner with cross-functional teams (Finance, IT, and others) to align legal operations with broader business goals. Develop training materials and conduct sessions to educate internal stakeholders on legal processes, tools, and best practices. Foster strong interdepartmental relationships, promoting trust, open communication, and a client-service-oriented approach. Strategic Support Serve as a key advisor and operational partner to the General Counsel. Lead change management initiatives to support the adoption of new processes and technologies. Other Duties Perform additional job-related responsibilities as assigned. Requirements 8+ years of experience in operations, process improvement, and/or workflow optimization, including 5+ years in Legal Operations or legal department support. 5+ years of leadership experience in any industry. Bachelor's degree preferred but not required. Equivalent combination of education and experience accepted. Required Skills & Abilities Proven success in leading process improvement initiatives, managing budgets, and optimizing team performance. Strong understanding of legal processes, including contract management and regulatory compliance. Experience managing contract management and legal technology systems. Exceptional organizational skills and attention to detail. Demonstrated ability to manage budgets, oversee invoicing, and implement cost-saving measures. Excellent interpersonal and communication skills; ability to collaborate across teams and build relationships at all levels. Experience leading projects and change management initiatives in legal or corporate environments. Proactive, problem-solving mindset with a passion for operational excellence. Proficiency in data analytics.

The Operation Section Manager is responsible for leading the operation team to ensure efficient project execution, accurate financial oversight, and strong cross-department collaboration. This role oversees cost management, workflow optimization, and operational problem-solving to support the company's business and financial objectives. Key Responsibilities Lead and manage the Operation Section to ensure effective coordination, timely project execution, and alignment with company goals. Review, approve, and monitor project payment schedules, cash flow plans, and overall financial progress. Prepare and submit monthly operational and financial reports to the COO and executive leadership. Oversee cost analysis, pricing models, and quotation development to support competitive and profitable business decisions. Identify operational gaps, propose improvements, and coordinate with engineering, finance, procurement, and other teams to resolve issues. Ensure compliance with internal policies, contract requirements, and client expectations. Provide guidance, training, and performance evaluation for team members to strengthen operational capabilities. Support COO and senior management with ad-hoc analyses, presentations, or cross-functional initiatives. Qualifications Bachelor's degree in Engineering, Business Administration, Operations Management, Finance, or related field. 5+ years of experience in operations, project management, construction, semiconductor, or related industries; supervisory experience preferred. Strong analytical, financial, and problem-solving skills. Excellent communication and coordination abilities, with experience working in cross-functional teams. Proficiency in MS Office (Excel, PowerPoint) and familiarity with project management tools. Ability to work under pressure, manage multiple priorities, and adapt to a fast-paced environment. Preferred Qualifications Experience in construction, semiconductor, manufacturing, or engineering environments. Bilingual in English and Mandarin is a plus.

Under general supervision of Account Director, provides technical support and expertise to assigned customer. Conducts telephonic and electronic follow up and closing functions for open work orders on assigned accounts in order to meet the contractual obligations of the client. Intent is to ensure work orders are completed on time. This position will primarily involve handling customer communications on general trades-related work orders (with emphasis on plumbing, lighting, doors, and electrical repairs). Communications include but are not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Capabilities to understand and review quotes and provide recommendations for most effective, timely and cost conscious repairs. Essential Duties & Responsibilities Perform administrative support to include work order management and scheduling, vendor management, purchase order coordination, reporting, and any other such task assigned by supervisors Provide technical direction and support to EMCOR Field Organization and subcontractors to ensure timely completion of all general trades-related work orders Respond to requests for maintenance and repair of facilities with an emphasis on plumbing, doors, and electrical situations affecting the facilities, etc. Maintain effective communications with employees, management, EFO/contractors, and customers as operations are 24/7. Assist customer and service providers with invoicing statuses and issues; escalate when appropriate Provide accurate reporting on open work orders for supervisor review as requested Document all work order related correspondence with customers and EFO/service providers to ensure files and work order history are always up to date and complete Will attend all required staff meetings and complete all required safety training Qualifications Associates Degree or equivalent experience Minimum of 5 years of experience in general contractor trades maintenance and management or an equivalent combination of education and experience Bi-lingual English-Spanish preferred Advanced proficiency in MS Windows Applications, including MS Excel and Word. Must be able to Type min 50 wpm and have good writing skills Professional and friendly demeanor, willing to go above and beyond to accomplish the mission Ability to work under pressure and make correct decisions with limited input; know when to escalate issues to leadership Ability to communicate effectively and efficiently with all functions of the Operations Team and Call Center to carry out objectives of the program Ability to think critically and problem solve Ability to maintain a courteous, professional demeanor at all times Convey confidence in providing and receiving pertinent information Must be punctual, reliable and caring about their work ethic Capability to travel < 25% to customer headquarters or sites Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

We are looking for a skilled and experienced Site Manager to oversee the construction of data center. The Site Manager will be responsible for managing daily on-site operations, ensuring strict adherence to safety, quality, and compliance standards while meeting project timelines and budget requirements. You will coordinate with subcontractors, vendors, and internal teams to deliver a mission-critical facility built to the highest standards of performance and resilience. Key responsibilities: Manage and supervise all site-based activities during the construction of a data center. Coordinate and direct subcontractors, vendors, and internal teams. Ensure compliance with all health, safety, and environmental regulations (HSE). Maintain and monitor the construction schedule, tracking progress and resolving delays or issues proactively. Oversee installation of key systems: electrical, mechanical, fire protection, and cabling. Conduct regular inspections to ensure work is being carried out to design specifications and quality standards. Work closely with design engineers, project managers, and commissioning teams to ensure smooth transitions from construction to operational readiness. Manage site documentation including reports, logs, change orders, and safety records. Lead daily briefings, toolbox talks, and site coordination meetings. Enforce site security, cleanliness, and material handling protocols. Support commissioning and handover phases, including snagging and final inspections. Minium Qualifications: Bachelor's degree in electrical, mechanical engineering or equivalent experience. 5+ years of site management experience in construction (semiconductor/data center projects preferred). Proven track record in managing subcontractors and multi-disciplinary teams on high-spec projects. Strong understanding of construction safety regulations, building codes, and environmental compliance. Excellent organizational, communication, and leadership skills. OSHA 30 and NFPA 70E certifications. Knowledge of UL 1778 standards, cleanroom requirements, and TSMC specifications. Strong communication and problem-solving skills for GC/EC coordination. Preferred Qualifications: Arizona electrician license (C-11 or L-11). In-depth knowledge of MEP (Mechanical, Electrical, Plumbing) systems and data center infrastructure. Experience with critical systems testing, integrated systems testing (IST), and commissioning processes. Benefit at Delta Electronics Americas: Life at Delta

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of General Manager at Dolce Vita in Apache Junction, Arizona. We've put the “style” in lifestyle. The Old World architecture of our luxurious, Mediterranean-inspired clubhouse set within our Mesa retirement community embraces a Tuscan charm. The state-of-the-art 33,000 square foot clubhouse offers an elegantly appointed, library with a computer center and an elaborate billiards room, with both rooms offering a panoramic view of the Superstition Mountains. In addition, the clubhouse features a workout facility with cardio and circuit training equipment. We also offer a craft room with kiln, two card rooms, a relaxing movie theater with an extensive video library, a complete kitchen and a 6,200 square foot ballroom, perfect for concerts, dances and special events. Outside, residents can enjoy water aerobics classes in the 3,000 square foot ocean-entry, heated pool, two spas, pickleball, bocce ball, horseshoes, shuffleboard, and putting green. Dolce Vita is honored to be recognized nationally and locally for our achievements as one of the best master-planned communities. What you'll do: The General Manager is responsible the resources and assets of the property, including staff, buildings and more. Your job will include: Provide exceptional customer service to ensure an excellent experience for our guests and residents. Ensure that the property is clean and attractive in order to maximize occupancy. Manage seasonal sales staff. Recruit, onboard and train top quality employees. Engage guests and residents with daily, weekly and monthly activities and events. Partner with the marketing team to attract new residents and guests. Prepare, analyze and manage the operational budget of the property and improve profitability. Experience & skills you need: Bachelor's degree, or an equivalent combination of education and experience. 5+ years of resort or property management experience, preferably in a large manufactured housing, RV or multi-site setting. Experience working in an ancillary business, such as a golf course, restaurant and/or rental unit complex also helpful. Experience managing a team of at least 50 employees. Sales and/or marketing experience preferred. Ability to produce financials and budgets, control expenses and identify opportunities to drive revenues. Understanding of the complex operational responsibilities associated with this role. Experience with Microsoft Office and other web-based applications, including financial systems. Valid driver's license, good driving record and current auto insurance. In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time. We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities. As an Equal Opportunity Employer, we welcome and thank all applicants.

Hourly/Salaried: Salaried (Exempt) Job Type: Full Time Regular Job Function: Stores - Leadership At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty. The Opportunity: At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it. Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development. Key Responsibilities Supporting Store Operations and Sales: Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience. Help develop and implement strategies to drive store sales and increase profitability. Assist in coordinating and overseeing sales and profitability, performance, service, and operations. Team Leadership And Development Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets. Conduct performance appraisals, manage employee development and provide ongoing feedback. Support the leadership team, ensuring effective collaboration and achievement of store goals. Client Satisfaction And Service Ensure high levels of client satisfaction through excellent service. Handle client complaints and provide appropriate solutions. Support client loyalty programs and services to ensure client loyalty and engagement. Store Standards And Compliance Maintain outstanding store condition and visual merchandising standards. Ensure compliance with company policies and procedures to maintain a safe and efficient work environment. Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience. Resource Management Assist in managing inventory levels to ensure product availability. Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance. Qualifications/Experience Proven successful experience as a retail assistant manager. 3-5 years of experience managing a high volume, complex retail, or hospitality setting. Strong leadership skills and business acumen. Client management skills. Strong organizational skills. Excellent communication and interpersonal skills. A knack for attracting, identifying, and inspiring employees. Flexible availability to work a retail schedule. Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation. Adherence to Sephora's dress code and policies in the Sephora Employee Handbook The annual base salary range for this position is $58,500.00 - $68,068.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. While at Sephora, you'll enjoy… The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with. The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans. The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora. Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, it's a lifestyle! Live the Island Life as an ambassador of our brand, representing the season's stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service! BE THE ISLAND GUIDE Create a relaxed destination - Partner in conjunction with the Store Manager, leading by example through motivation, support, and communication with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests. Set the course - Build strong sales and service relationships with guests in all aspect of store operations; setting the tone to consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience Build the perfect oasis - Cultivate a culture of selling by achieving sales plan through means of efficient planning, execution, business analysis and streamlining store processes with Store Manager. Onboard your crew - Create a learning environment to coach and develop our Retail Team Members; promoting sales and internal career growth starting with thoughtful hire and clear performance expectations ESSENTIALS FOR LIFE IN PARADISE You have 3+ years of retail experience You have 2+ years management team supervision experience You have been exposed to merchandising and retail visual concepts You have coached and developed a team You have strong leadership and organizational skills You are a natural collaborator and are able to analyze reports, identify opportunities to take initiative in making merchandising and presentation adjustments You have a College Degree in Business or a related degree Willingness to perform other duties as required that are necessary to support the business ESSENTIAL PHYSICAL REQUIREMENTS Lift and/or move up to approximately 50 pounds frequently Bending/stooping/kneeling required - frequently Climbing ladders - occasionally Routine standing for duration of shift (up to 8 hours) Ability to work varied hours and days including nights, weekends and holidays as needed Mahalo (thank you) for your interest in Tommy Bahama!

The Assistant General Manager is responsible for operational and organizational standards of the store, while selling and co-managing a team of professional clothiers. This role includes administrative tasks, monitoring inventory levels, developing business strategies to meet monthly sales targets, and supporting the General Manager in leading the sales team. Assistant General Manager Responsibilities: Deliver excellent service to ensure high levels of customer satisfaction Motivate the sales team to meet sales objectives Self-source new clients and maintain steady marketing outreach to drive new business Create business strategies to attract new customers, expand store traffic, and enhance profitability Support the General Manager in overseeing the sales team Respond to customer complaints and concerns in a professional manner Ensure store compliance with health and safety regulations Develop and arrange promotional material and in-store displays Monitor inventory levels and order new items as needed Partner with the General Manager to roll out sales initiatives and new product launches Manage the store schedule on a monthly basis Opening and closing of the retail store which includes but is not limited to, merchandising, store upkeep and cleanliness, cash drawer reconciliation, and upkeep of brand standards Requirements: An Assistant General Manager should have the following skills, education, and experience: A minimum of 2 years' experience working in a retail environment, ideally in a managerial role Strong leadership and customer management abilities Highly driven and motivated individual with a proven track record in sales Customer service-oriented with in-depth knowledge of basic business management processes Excellent written and verbal communication skills Superb interpersonal skills, including the ability to build rapport quickly with both customers and vendors Experience using computers for a variety of tasks Competency in Microsoft applications including Word, Excel, and Outlook Able to work comfortably in a fast-paced environment Experience working in retail, particularly menswear, preferred but not required Reports to the General Manager of the store Job Type: Full-time Pay: $60,000.00 - $130,000.00 per year

Associate Benefits: Career pathing Work-life balance Training Paid time off Pet Insurance Tuition Reimbursement Employee Discount Employee Assistance Program (EAP) Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits. Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors. Your role at Tumi: As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service. The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets. The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand. Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications for Internal Candidates Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills.