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The differences between order entry clerks and file clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, an order entry clerk has an average salary of $34,147, which is higher than the $31,562 average annual salary of a file clerk.
The top three skills for an order entry clerk include customer service, purchase orders and data entry errors. The most important skills for a file clerk are data entry, office equipment, and numerical order.
| Order Entry Clerk | File Clerk | |
| Yearly salary | $34,147 | $31,562 |
| Hourly rate | $16.42 | $15.17 |
| Growth rate | - | - |
| Number of jobs | 101,541 | 66,383 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 30% | Bachelor's Degree, 31% |
| Average age | 43 | 46 |
| Years of experience | 2 | - |
An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.
File clerks are employees who do a variety of clerical and administrative tasks, usually related to documents in the office. They are responsible for the safekeeping of various files, records, or documents of the company. They keep track of records, ensure that documents are properly stored, and maintain a system of organizing files. They are also in charge of managing digital files and also assist in the digitization of hard copies of documents. They ensure that documentary records are updated and filed or uploaded accurately. File clerks should be organized, should have a keen eye for detail, and should be trustworthy.
Order entry clerks and file clerks have different pay scales, as shown below.
| Order Entry Clerk | File Clerk | |
| Average salary | $34,147 | $31,562 |
| Salary range | Between $28,000 And $41,000 | Between $25,000 And $38,000 |
| Highest paying City | Las Vegas, NV | Vancouver, WA |
| Highest paying state | Connecticut | Washington |
| Best paying company | Dexter | Williams Parker |
| Best paying industry | Automotive | Government |
There are a few differences between an order entry clerk and a file clerk in terms of educational background:
| Order Entry Clerk | File Clerk | |
| Most common degree | Associate Degree, 30% | Bachelor's Degree, 31% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between order entry clerks' and file clerks' demographics:
| Order Entry Clerk | File Clerk | |
| Average age | 43 | 46 |
| Gender ratio | Male, 15.7% Female, 84.3% | Male, 22.9% Female, 77.1% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 11.1% Unknown, 4.5% Hispanic or Latino, 15.9% Asian, 5.4% White, 62.2% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 9% |