Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between order entry clerks and general clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order entry clerk and a general clerk. Additionally, an order entry clerk has an average salary of $34,147, which is higher than the $33,254 average annual salary of a general clerk.
The top three skills for an order entry clerk include customer service, purchase orders and data entry errors. The most important skills for a general clerk are customer service, data entry, and office procedures.
| Order Entry Clerk | General Clerk | |
| Yearly salary | $34,147 | $33,254 |
| Hourly rate | $16.42 | $15.99 |
| Growth rate | - | -5% |
| Number of jobs | 101,541 | 141,570 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 30% | Bachelor's Degree, 33% |
| Average age | 43 | 47 |
| Years of experience | 2 | 2 |
An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.
General clerks are responsible for a variety of miscellaneous and administrative tasks within an organization. These include answering and transferring calls, sorting and delivering incoming emails, and scheduling appointments. They are also responsible for providing information to clients and staff members, preparing and processing bills and office documents, and performing data entry tasks. General clerks are often employed in almost all industries. This position typically requires a high school diploma and basic knowledge of computer applications such as spreadsheet software and word processing.
Order entry clerks and general clerks have different pay scales, as shown below.
| Order Entry Clerk | General Clerk | |
| Average salary | $34,147 | $33,254 |
| Salary range | Between $28,000 And $41,000 | Between $26,000 And $40,000 |
| Highest paying City | Las Vegas, NV | Boston, MA |
| Highest paying state | Connecticut | Alaska |
| Best paying company | Dexter | National Grid plc |
| Best paying industry | Automotive | Government |
There are a few differences between an order entry clerk and a general clerk in terms of educational background:
| Order Entry Clerk | General Clerk | |
| Most common degree | Associate Degree, 30% | Bachelor's Degree, 33% |
| Most common major | Business | Business |
| Most common college | - | Western Carolina University |
Here are the differences between order entry clerks' and general clerks' demographics:
| Order Entry Clerk | General Clerk | |
| Average age | 43 | 47 |
| Gender ratio | Male, 15.7% Female, 84.3% | Male, 33.1% Female, 66.9% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 20.1% Asian, 9.2% White, 53.6% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 6% | 6% |