Order entry clerk vs operations clerk

The differences between order entry clerks and operations clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order entry clerk and an operations clerk. Additionally, an order entry clerk has an average salary of $34,147, which is higher than the $33,746 average annual salary of an operations clerk.

The top three skills for an order entry clerk include customer service, purchase orders and data entry errors. The most important skills for an operations clerk are customer service, data entry functions, and computer system.

Order entry clerk vs operations clerk overview

	Order Entry Clerk	Operations Clerk
Yearly salary	$34,147	$33,746
Hourly rate	$16.42	$16.22
Growth rate	-	-5%
Number of jobs	101,541	158,449
Job satisfaction	-	-
Most common degree	Associate Degree, 30%	Bachelor's Degree, 38%
Average age	43	47
Years of experience	2	2

What does an order entry clerk do?

An Order Entry Clerk is primarily in charge of receiving and processing customer orders, ensuring accuracy and timeliness. Upon receiving orders, an order entry clerk is responsible for entering customer information into databases such as names, billing details, address, and item specifications. They communicate with customers through calls or email to confirm their orders and information, answering inquiries should there be any. Besides handling databases, an Order Entry Clerk Prepares and processes shipping documents, invoices, and contracts, tracking procedures to ensure smooth workflow. Moreover, there are also instances where they must receive and handle customer complaints, resolving them promptly.

What does an operations clerk do?

An operations clerk is responsible for performing administrative and clerical duties, ensuring smooth business operations. Operations clerks often handle customer service, respond to customers' inquiries and concerns, and direct guests to appropriate departments. They also manage data entry tasks, update customers or employees' information to the database, create business reports, identify potential clients through cold calls and e-mails, sort and file documents, and monitor inventories. An operations clerk must have excellent time-management and organizational skills to follow office procedures and meet deadlines.

Order entry clerk vs operations clerk salary

Order entry clerks and operations clerks have different pay scales, as shown below.

	Order Entry Clerk	Operations Clerk
Average salary	$34,147	$33,746
Salary range	Between $28,000 And $41,000	Between $27,000 And $41,000
Highest paying City	Las Vegas, NV	Boston, MA
Highest paying state	Connecticut	Massachusetts
Best paying company	Dexter	Ncar - The National Center For Atmospheric Research
Best paying industry	Automotive	Manufacturing

Differences between order entry clerk and operations clerk education

There are a few differences between an order entry clerk and an operations clerk in terms of educational background:

	Order Entry Clerk	Operations Clerk
Most common degree	Associate Degree, 30%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	Western Carolina University

Order entry clerk vs operations clerk demographics

Here are the differences between order entry clerks' and operations clerks' demographics:

	Order Entry Clerk	Operations Clerk
Average age	43	47
Gender ratio	Male, 15.7% Female, 84.3%	Male, 31.7% Female, 68.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 4.7% Hispanic or Latino, 19.5% Asian, 9.2% White, 55.2% American Indian and Alaska Native, 1.1%
LGBT Percentage	6%	6%

Differences between order entry clerk and operations clerk duties and responsibilities

Order entry clerk example responsibilities.

Assist customers with book purchases; POS cashier.
Pull orders of juice, utilizing a laptop and RF gun attach to forklift.
Audit all EDI orders for complete address, terms, special promotions, and overall accuracy.
Post invoices to ERP system, update GRN, set up and maintain new vendor accounts.
Process EDI purchase ordering-credit-debit adjustments.
Assist department director in weekly payroll approval.

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Operations clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Input global notes in CRT.
Retrieve documents to be send to the IRS.
Encode checks with 10 key hardware TRP or NCR machines.
Register patients in the HMS system.
Research case law using Internet and Westlaw software.

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Order entry clerk vs operations clerk skills

Common order entry clerk skills

Customer Service, 23%
Purchase Orders, 10%
Data Entry Errors, 10%
Computer System, 9%
Customer Orders, 9%
EDI, 3%

Common operations clerk skills

Customer Service, 25%
Data Entry Functions, 8%
Computer System, 7%
Payroll, 6%
Office Equipment, 4%
Provide Clerical Support, 4%

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Updated January 8, 2025

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