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Outreach assistant vs case management assistant

The differences between outreach assistants and case management assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an outreach assistant and a case management assistant. Additionally, a case management assistant has an average salary of $39,145, which is higher than the $34,346 average annual salary of an outreach assistant.

The top three skills for an outreach assistant include phone calls, customer service and patients. The most important skills for a case management assistant are patients, home health, and social work.

Outreach assistant vs case management assistant overview

Outreach AssistantCase Management Assistant
Yearly salary$34,346$39,145
Hourly rate$16.51$18.82
Growth rate12%12%
Number of jobs19,311149,993
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 55%
Average age4343
Years of experience1212

What does an outreach assistant do?

An outreach assistant is an administrative support person who works under the direction of an outreach manager to create awareness and visibility to a brand among selected stakeholders. You will be responsible for the implementation of an outreach strategy by creating a good rapport with a chosen audience and educating them about the outreach program. Outreach assistants are communications and marketing specialists who support the marketing activities and public relations campaigns, including training and supervising volunteers.

What does a case management assistant do?

A Case Management Assistant is responsible for supporting the community people for their health and social services needs. They coordinate with various institutions and personnel to process these people's requests and perform administrative duties under a case manager's supervision. They also submit documents, write reports, verify referral information, and monitor the case progress. Case Management Assistants must have excellent communication and organizational skills, especially in interacting with people in determining immediate solutions.

Outreach assistant vs case management assistant salary

Outreach assistants and case management assistants have different pay scales, as shown below.

Outreach AssistantCase Management Assistant
Average salary$34,346$39,145
Salary rangeBetween $25,000 And $47,000Between $28,000 And $53,000
Highest paying CitySan Francisco, CABurlingame, CA
Highest paying stateCaliforniaCalifornia
Best paying companyColumbia University in the City of New YorkErlanger Health System
Best paying industryGovernmentProfessional

Differences between outreach assistant and case management assistant education

There are a few differences between an outreach assistant and a case management assistant in terms of educational background:

Outreach AssistantCase Management Assistant
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 55%
Most common majorPsychologyBusiness
Most common collegeNorthwestern UniversitySUNY at Binghamton

Outreach assistant vs case management assistant demographics

Here are the differences between outreach assistants' and case management assistants' demographics:

Outreach AssistantCase Management Assistant
Average age4343
Gender ratioMale, 26.2% Female, 73.8%Male, 22.5% Female, 77.5%
Race ratioBlack or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 21.6% Asian, 7.0% White, 51.9% American Indian and Alaska Native, 2.2%Black or African American, 12.5% Unknown, 5.2% Hispanic or Latino, 20.8% Asian, 7.0% White, 52.3% American Indian and Alaska Native, 2.2%
LGBT Percentage11%11%

Differences between outreach assistant and case management assistant duties and responsibilities

Outreach assistant example responsibilities.

  • Ensure that patients' files are correct and current both on paper and electronically; help manage support groups.
  • Assist doctors, nurses, community partners, patients and all staff by serving as a Spanish interpreter.
  • Work closely with director of communications and operations to develop incentives to increase attendance at student and alumni events.
  • Deliver direct services to children with autism by executing individualize plans, completing necessary documentation and communication effectively with team.
  • Facilitate patient compliance with tuberculosis disease treatment and tuberculosis infection.

Case management assistant example responsibilities.

  • Initial triage of members, administrative intake of members and managing the admission/discharge information post-notification.
  • Facilitate patient care, schedule appointments, communicate medical and claim information to patients and their attorneys.
  • Maintain up-to-date and comprehensive electronic and paper filing systems in strict accordance with HIPAA regulations.
  • Communicate with Medicare patients regarding inpatient and outpatient stays; counsele patients regarding medication income difficulties.
  • Provide resources, authorization for charity medications, collect accurate clinical information require for proper discharge with distinct HIPAA regulations.
  • Oversee the team's audits to ensure they are in line with NCQA and URAC standards.
  • Show more

Outreach assistant vs case management assistant skills

Common outreach assistant skills
  • Phone Calls, 20%
  • Customer Service, 19%
  • Patients, 12%
  • Lead Generation, 12%
  • Program Materials, 9%
  • PowerPoint, 6%
Common case management assistant skills
  • Patients, 22%
  • Home Health, 10%
  • Social Work, 10%
  • Community Resources, 6%
  • Patient Care, 6%
  • Discharge Planning, 5%

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