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The differences between outreach assistants and client services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both an outreach assistant and a client services assistant. Additionally, a client services assistant has an average salary of $36,929, which is higher than the $34,346 average annual salary of an outreach assistant.
The top three skills for an outreach assistant include phone calls, customer service and patients. The most important skills for a client services assistant are assist clients, customer service, and client service.
| Outreach Assistant | Client Services Assistant | |
| Yearly salary | $34,346 | $36,929 |
| Hourly rate | $16.51 | $17.75 |
| Growth rate | 12% | 12% |
| Number of jobs | 19,311 | 94,183 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 45% |
| Average age | 43 | 43 |
| Years of experience | 12 | 12 |
An outreach assistant is an administrative support person who works under the direction of an outreach manager to create awareness and visibility to a brand among selected stakeholders. You will be responsible for the implementation of an outreach strategy by creating a good rapport with a chosen audience and educating them about the outreach program. Outreach assistants are communications and marketing specialists who support the marketing activities and public relations campaigns, including training and supervising volunteers.
A client services assistant is responsible for responding to the clients' inquiries and concerns, escalating high-level complaints to the appropriate department, and accurately processing their service requests. Client services assistants also manage disputes, issue refunds as needed, schedule management meetings, and support the organization's strategic procedures to ensure client satisfaction and maintain a good reputation. They also help identify business opportunities, considering clients' preference to close more projects that would generate revenues and achieve profitability goals.
Outreach assistants and client services assistants have different pay scales, as shown below.
| Outreach Assistant | Client Services Assistant | |
| Average salary | $34,346 | $36,929 |
| Salary range | Between $25,000 And $47,000 | Between $24,000 And $54,000 |
| Highest paying City | San Francisco, CA | Chicago, IL |
| Highest paying state | California | Connecticut |
| Best paying company | Columbia University in the City of New York | MSCI |
| Best paying industry | Government | Finance |
There are a few differences between an outreach assistant and a client services assistant in terms of educational background:
| Outreach Assistant | Client Services Assistant | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 45% |
| Most common major | Psychology | Business |
| Most common college | Northwestern University | University of Southern California |
Here are the differences between outreach assistants' and client services assistants' demographics:
| Outreach Assistant | Client Services Assistant | |
| Average age | 43 | 43 |
| Gender ratio | Male, 26.2% Female, 73.8% | Male, 25.6% Female, 74.4% |
| Race ratio | Black or African American, 12.2% Unknown, 5.2% Hispanic or Latino, 21.6% Asian, 7.0% White, 51.9% American Indian and Alaska Native, 2.2% | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 19.4% Asian, 6.6% White, 55.3% American Indian and Alaska Native, 2.1% |
| LGBT Percentage | 11% | 11% |