Patient account coordinator vs biller

The differences between patient account coordinators and billers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a patient account coordinator, becoming a biller takes usually requires 1-2 years. Additionally, a biller has an average salary of $38,333, which is higher than the $35,695 average annual salary of a patient account coordinator.

The top three skills for a patient account coordinator include patients, patient accounts and credit balances. The most important skills for a biller are patients, customer service, and data entry.

Patient account coordinator vs biller overview

	Patient Account Coordinator	Biller
Yearly salary	$35,695	$38,333
Hourly rate	$17.16	$18.43
Growth rate	-8%	-3%
Number of jobs	148,258	35,740
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Associate Degree, 28%
Average age	46	46
Years of experience	12	2

What does a patient account coordinator do?

A patient account coordinator ensures that the medical records of a patient are consolidated and updated with necessary and accurate information for ease of access by medical staff and other departments within a medical facility. You will capture and record patient information for easy access, handle patient billing and related inquiries, and help patients fill out the required paperwork. Patient account coordinators schedule and follow up patient appointments, set up and manage patient accounts and information therein, and coordinate and follow up on insurance benefits.

What does a biller do?

Billers are medical professionals who are responsible for translating health care services into medical claims to be submitted to insurance companies. These billers are required to obtain patient medical records and interpret them to determine the billable units and services. They must manage all aspects of the medical billing process and make necessary contacts with insurance payers or patients to ensure maximum reimbursements. Billers must also provide services that are associated with internal and external customer billing and payment processing operations.

Patient account coordinator vs biller salary

Patient account coordinators and billers have different pay scales, as shown below.

	Patient Account Coordinator	Biller
Average salary	$35,695	$38,333
Salary range	Between $30,000 And $41,000	Between $29,000 And $49,000
Highest paying City	-	Washington, DC
Highest paying state	-	Washington
Best paying company	-	UC Merced
Best paying industry	-	Manufacturing

Differences between patient account coordinator and biller education

There are a few differences between a patient account coordinator and a biller in terms of educational background:

	Patient Account Coordinator	Biller
Most common degree	Bachelor's Degree, 34%	Associate Degree, 28%
Most common major	Business	Health Care Administration
Most common college	-	Stanford University

Patient account coordinator vs biller demographics

Here are the differences between patient account coordinators' and billers' demographics:

	Patient Account Coordinator	Biller
Average age	46	46
Gender ratio	Male, 12.0% Female, 88.0%	Male, 11.6% Female, 88.4%
Race ratio	Black or African American, 12.7% Unknown, 4.2% Hispanic or Latino, 19.1% Asian, 4.0% White, 59.5% American Indian and Alaska Native, 0.5%	Black or African American, 9.4% Unknown, 4.3% Hispanic or Latino, 21.8% Asian, 6.8% White, 56.9% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	7%

Differences between patient account coordinator and biller duties and responsibilities

Patient account coordinator example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Perform appropriate follow-up for missing data elements such as CPT, HCPCS, ICD-9 codes and modifiers.
Be able to work with the current CPT, ICD-9 books, CPC certification are required for this position
Provide quality customer service, maintain confidentiality, problem solving, and accuracy while complying with all HIPAA regulations.
Provide adequate documentation to insurance carriers for appeals and reconsideration of soft and technical denials.
See that records are store securely and handle in compliance with HIPAA privacy and security regulations

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Biller example responsibilities.

Manage payer requirements, regulatory compliance requirements, HIPAA privacy and security requirements, medical terminology and general revenue cycle procedures.
Ensure all ICD-9 and CPT coding are correct and forward any errors to the appropriate departments to correct.
Prepare forms for CPT-4 and ICD-9 coding.
Acquire a working knowledge of revenue codes and HCPCS codes.
Answer phones, review, verifying insurance and ICD-9 coding of service reports.
Maintain confidentiality of all pertinent client information in compliance with HIPAA laws and regulations.

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Patient account coordinator vs biller skills

Common patient account coordinator skills

Patients, 20%
Patient Accounts, 10%
Credit Balances, 9%
Appeals, 7%
Medical Billing, 4%
Data Entry, 3%

Common biller skills

Patients, 18%
Customer Service, 10%
Data Entry, 6%
CPT, 5%
Medicaid, 4%
Patient Accounts, 4%

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Updated January 8, 2025

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