Patient account coordinator vs medical billing, receptionist

The differences between patient account coordinators and medical billings, receptionist can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a patient account coordinator, becoming a medical billing, receptionist takes usually requires 1-2 years. Additionally, a patient account coordinator has an average salary of $35,695, which is higher than the $34,622 average annual salary of a medical billing, receptionist.

The top three skills for a patient account coordinator include patients, patient accounts and credit balances. The most important skills for a medical billing, receptionist are patients, medical billing, and data entry.

Patient account coordinator vs medical billing, receptionist overview

	Patient Account Coordinator	Medical Billing, Receptionist
Yearly salary	$35,695	$34,622
Hourly rate	$17.16	$16.65
Growth rate	-8%	-3%
Number of jobs	148,258	115,714
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 34%	Associate Degree, 26%
Average age	46	46
Years of experience	12	2

What does a patient account coordinator do?

A patient account coordinator ensures that the medical records of a patient are consolidated and updated with necessary and accurate information for ease of access by medical staff and other departments within a medical facility. You will capture and record patient information for easy access, handle patient billing and related inquiries, and help patients fill out the required paperwork. Patient account coordinators schedule and follow up patient appointments, set up and manage patient accounts and information therein, and coordinate and follow up on insurance benefits.

What does a medical billing, receptionist do?

A medical billing receptionist serves as the main point of contact in a hospital. Their responsibilities revolve around greeting patients and attending to their needs, gathering and maintaining records, and checking-in patients. They also have administrative support tasks such as answering calls and responding to inquiries, arranging appointments and schedules, producing reports, keeping documentation, and handling billing processes, including insurance. Moreover, a medical billing receptionist must be alert and proactive as the conditions in a hospital can be very unpredictable.

Patient account coordinator vs medical billing, receptionist salary

Patient account coordinators and medical billings, receptionist have different pay scales, as shown below.

	Patient Account Coordinator	Medical Billing, Receptionist
Average salary	$35,695	$34,622
Salary range	Between $30,000 And $41,000	Between $28,000 And $41,000
Highest paying City	-	Boston, MA
Highest paying state	-	Massachusetts
Best paying company	-	University of California, Berkeley
Best paying industry	-	Technology

Differences between patient account coordinator and medical billing, receptionist education

There are a few differences between a patient account coordinator and a medical billing, receptionist in terms of educational background:

	Patient Account Coordinator	Medical Billing, Receptionist
Most common degree	Bachelor's Degree, 34%	Associate Degree, 26%
Most common major	Business	Health Care Administration
Most common college	-	Stanford University

Patient account coordinator vs medical billing, receptionist demographics

Here are the differences between patient account coordinators' and medical billings, receptionist' demographics:

	Patient Account Coordinator	Medical Billing, Receptionist
Average age	46	46
Gender ratio	Male, 12.0% Female, 88.0%	Male, 9.5% Female, 90.5%
Race ratio	Black or African American, 12.7% Unknown, 4.2% Hispanic or Latino, 19.1% Asian, 4.0% White, 59.5% American Indian and Alaska Native, 0.5%	Black or African American, 9.9% Unknown, 4.3% Hispanic or Latino, 21.9% Asian, 6.8% White, 56.4% American Indian and Alaska Native, 0.8%
LGBT Percentage	8%	7%

Differences between patient account coordinator and medical billing, receptionist duties and responsibilities

Patient account coordinator example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Perform appropriate follow-up for missing data elements such as CPT, HCPCS, ICD-9 codes and modifiers.
Be able to work with the current CPT, ICD-9 books, CPC certification are required for this position
Provide quality customer service, maintain confidentiality, problem solving, and accuracy while complying with all HIPAA regulations.
Provide adequate documentation to insurance carriers for appeals and reconsideration of soft and technical denials.
See that records are store securely and handle in compliance with HIPAA privacy and security regulations

Medical billing, receptionist example responsibilities.

Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Revise CPT codes and ICD-10 codes before submitting to insurance for chiropractic services and durable medical equipment.
Review and research ICD-9 and CPT codes that are denied by payers, and contact physician offices to assist with correction.
Submit secondary insurance claims with primary insurance EOB.
Facilitate medical billing and coding by interfacing with insurance companies and patients to ensure proper billing procedures.
Discuss physicians' choice of E/M level when in question.

Patient account coordinator vs medical billing, receptionist skills

Common patient account coordinator skills

Patients, 20%
Patient Accounts, 10%
Credit Balances, 9%
Appeals, 7%
Medical Billing, 4%
Data Entry, 3%

Common medical billing, receptionist skills

Patients, 21%
Medical Billing, 7%
Data Entry, 5%
Customer Service, 5%
CPT, 4%
Medicaid, 4%

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Patient Account Coordinator
Patient Account Coordinator vs Medical Billing, Receptionist

Updated January 8, 2025

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