Patient relations coordinator vs certified medical technician

The differences between patient relations coordinators and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a patient relations coordinator, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a patient relations coordinator has an average salary of $45,689, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a patient relations coordinator include patients, customer service and patient flow. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Patient relations coordinator vs certified medical technician overview

	Patient Relations Coordinator	Certified Medical Technician
Yearly salary	$45,689	$38,859
Hourly rate	$21.97	$18.68
Growth rate	-4%	5%
Number of jobs	103,373	164,424
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 28%
Average age	40	44
Years of experience	4	12

What does a patient relations coordinator do?

Patient Relations Coordinators are responsible for liaising for patients and family members with medical staff regarding patient progress and health facility procedures. Their duties include greeting patients and visitors, checking patient charts, inspecting cause of delay, conducting professional medical referrals, and managing family and patients' roundings log. They also provide hospital directions, handle phone calls, and maintain visitor control. Patient relations coordinators work to resolve any patient and family complaints and ensure all work activities adhere to media information policies and hospital confidentiality.

What does a certified medical technician do?

Certified Medical Technicians are specialists in medical diagnoses by performing laboratory testing and analysis for hospitals and physicians. Their duties include lab sanitization to prepare for testing and collection, recording medical samples for testing, specimen preparation, blood drawing for donation and testing, and assisting physicians with sample collection as well as equipment handling in surgical rooms. They must also understand how to use complex and sensitive testing equipment such as cell counters, analyzers, microscopes, and centrifuges.

Patient relations coordinator vs certified medical technician salary

Patient relations coordinators and certified medical technicians have different pay scales, as shown below.

	Patient Relations Coordinator	Certified Medical Technician
Average salary	$45,689	$38,859
Salary range	Between $36,000 And $56,000	Between $28,000 And $53,000
Highest paying City	-	Denton, TX
Highest paying state	-	Alaska
Best paying company	-	Favorite Healthcare Staffing
Best paying industry	-	Health Care

Differences between patient relations coordinator and certified medical technician education

There are a few differences between a patient relations coordinator and a certified medical technician in terms of educational background:

	Patient Relations Coordinator	Certified Medical Technician
Most common degree	Bachelor's Degree, 51%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	University of Pennsylvania	University of Connecticut

Patient relations coordinator vs certified medical technician demographics

Here are the differences between patient relations coordinators' and certified medical technicians' demographics:

	Patient Relations Coordinator	Certified Medical Technician
Average age	40	44
Gender ratio	Male, 11.7% Female, 88.3%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 13.0% Unknown, 5.2% Hispanic or Latino, 21.6% Asian, 7.0% White, 52.6% American Indian and Alaska Native, 0.7%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	7%	8%

Differences between patient relations coordinator and certified medical technician duties and responsibilities

Patient relations coordinator example responsibilities.

Provide support for emergencies by managing inappropriate behaviors, aggressive patients, CPR and persons in crisis.
Contribute to overall patient satisfaction by maintaining positive relationships and providing patients and visitors with the best experience possible.
Coordinate patient flow through proper scheduling procedures base on patients dental needs in conjunction with doctor and hygienist availability.
Update patients records in EMR system.
Conduct bi-monthly resident council meetings in the transitional care unit i.e., rehabilitation and hospice units.
Verify insurance benefits, and maintain various information and data bases of patient information using the HIPPA guidelines.

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Patient relations coordinator vs certified medical technician skills

Common patient relations coordinator skills

Patients, 20%
Customer Service, 12%
Patient Flow, 9%
Patient Relations, 6%
Patient Registration, 5%
Patient Charges, 5%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Patient Relations Coordinator
Patient Relations Coordinator vs Certified Medical Technician

Updated January 8, 2025

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